Online Responsibilities eLearning

Screening Applicants for Interviewing ...l. How would you interview someone if you didn't know the responsibilities required for the job? A good job description, based on a thorough job analysis, will help you evaluate applicants' resumes effectively. You'll be able to compare the resumes against the requirements in the description and make effective decisions about who should be interviewed. This course describes the key components  more...

Directing Others ...omplish organizational goals. Understanding the essential responsibilities you have when directing others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and realizing the potential of your entire team. This course provides information on the key proficiencies you require to effectively direct others. Specifically, the steps  more...

Delegating ... As a manager you are most likely juggling multiple responsibilities at once. In order to accomplish everything you have on your plate, you must identify those tasks which can be handled by others familiar with your work so you can focus on the more time-consuming and demanding responsibilities on your list. Trusting your direct reports and delegating some tasks to them is key to  more...

Becoming a Manager Responsibilities and Fears ...Responsibilities and Fears Promotion to management is obviously welcome and something to celebrate, but when the initial excitement is over, you may begin to wonder about your new responsibilities. Your main focus is now on managing the activities of others and ensuring that the company's resources are used effectively. Apprehensions about whether you are able to do the job are  more...

Introduction to External Auditing ... auditors are subject to some of the most stringent legal responsibilities of any profession? This course will introduce you to the terminology, concepts, strategies, and techniques to promote effective and efficient auditing practices. You will also learn some of the major legal responsibilities that external auditors face. In addition, you will learn how the auditing profession has been  more...

Establishing Team Goals and Responsibilities ...Responsibilities All individuals have strengths that allow them to achieve goals consistently and successfully. In a team setting, those individual strengths can combine to lead the whole team to success, or they can create conflict and tension. To harness individual strengths and personalities, you need solid ground rules for the team. You also need to allocate roles and responsibilities  more...

Transitioning into a Project Management Role ...d to deal with the significant changes in your role. Your responsibilities broaden from managing yourself to managing others, from short-term to long-term goals, and from tangible to intangible issues. Time and experience will develop and refine your project management skills, but this course will prime you for the process of transitioning into a project management role. It will discuss the  more...

Launching a Successful Team Launching a Successful Team Leading successful teams is an art, and team leaders can face many challenges when trying to optimize team performance. Whether you're a current team leader or simply someone who would like to develop the skills that would make you a strong candidate, you need to know certain things about how teams function and what it takes to develop a high-performance team.  more...

Developing the Team and its Culture ... Developing effective project teams is one of the primary responsibilities of a team leader. This course outlines the role of the team leader on a high-performance team and highlights the importance of taking steps to develop the team culture early on during team formation. It offers methods used to encourage team participation and provides some key strategies used to build a cohesive team  more...

Emegency Response in the Workplace ...hen hazardous substances are present, define the role and responsibilities of the Emergency Response Team, identify additional resources for more information regarding relevant standard operating procedures for emergency response, identify the requirements for air monitoring during emergency response, specify general site security and control procedures according to the emergency response plan  more...

Confined Space Confined Space This course covers information about confined spaces, hazardous atmospheres, necessary equipment, and permits. The intent of the course is to provide the learner with information about the hazards and hazard control methods that will permit safe work in enclosed work areas or confined spaces. Learner objectives for this course are to recognize terms commonly associated with  more...

Behavior Based Safety for Supervisors ... not used these techniques in their day-to-day duties and responsibilities in the past. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are to: define behavior and identify the scope and purpose of a behavior safety program, distinguish the roles and responsibilities of the supervisor and the  more...

Specifying and Assigning Resources in Project 2007 Specifying and Assigning Resources in Project 2007 Microsoft In Microsoft Office Project 2007, people, equipment, and materials are collectively referred to as "resources." A large part of a project manager's responsibilities is managing these resources, whether that be assigning resource work times, leveling resources that are overallocated, and overseeing the budgeting and costs of  more...

Fair Labor Standards Act FLSA ... both employees and employers understand their rights and responsibilities in relation to those provisions. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Burr & Forman LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing  more...

Independent Contractors Temporary Employees ... agreement with the appropriate distribution of risks and responsibilities. This course explains the differences between independent contractors and temporary employees, the benefits and drawbacks of both, and how to get the most out of your hiring practices. SkillSoft's Legal Compliance courses are developed and maintained with subject matter support provided by the Labor, Employment, and  more...

Oracle 11i Function Security and Data Security Oracle 11i: Function Security and Data Security Oracle To create users and responsibilities, assign responsibilities, create data groups, create functions and menus, and perform key data-security tasks  more...

Oracle 11i Using the Navigator Forms and Online Help Oracle 11i: Using the Navigator, Forms, and Online Help Oracle To define responsibilities and recognize Navigator functionality, enter and work with data using forms, and search for information with Oracle Applications online help  more...

Managing Project Human Resources ... Developing effective project teams is one of the primary responsibilities of a project manager. Once the team is working effectively and the project is underway, it is time for the project manager to proactively manage the project team in order to address and resolve personnel issues that could adversely affect the project. This course covers the Develop Project Team and Manage Project Team  more...

Managing Projects within Organizations ...ally, it introduces the characteristics of a project, the responsibilities that accompany project management, and the differences between portfolios, programs, and projects. The course will identify key project management concepts and terms, explore the PMBOK Knowledge Areas, and provide information about the variables that can influence project outcomes. It will also cover the project  more...

Preventing Fraud Abuse ...them, various laws that address fraud and abuse, and your responsibilities as an employee to prevent fraud and abuse in your workplace. This course was developed with subject matter support provided by the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal  more...

Interviewing Hiring Practices Simulation ...on In this simulation, you will assume the role and responsibilities of an HR professional at BTJ Technical Staffing Inc., a metropolitan staffing and recruitment agency. Having faced claims of possible discrimination in past job postings created on behalf of clients, BTJ management has redoubled its efforts to ensure that all employment advertisement is above reproach and adheres  more...

Managing Your E-mail Managing Your E-mail E-mail has had many positive effects on our lives, but it has also increased dramatically the volume of communication and the amount of information that the average office worker needs to process ever day. To stay on top of things, you must sort, file, respond to, or delete every e-mail that comes to you in the run of a business day. But how do you balance this  more...

Customer Service Confrontation and Conflict ...ne of the most challenging, and potentially uncomfortable responsibilities of a customer service person is dealing with angry customers. By following a few simple techniques such as letting the customer vent, and expressing empathy towards the customer's situation, you can usually defuse tense situations without incident. This course explores typical trouble spots in dealing with angry  more...

Team and Customer Relationships ... of a support center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a support center, customer relationships are everything and communication is king Many customer problems are caused by communication breakdowns. This course explores how to  more...

Access to Employee Medical Exposure Records Access to Employee Medical & Exposure Records This course contains information regarding employee rights of access to medical and exposure records in order to promote the recognition of workplace hazards and subsequently reduce occupational disease. The content in this course is designed to comply with the intent of the applicable regulatory requirements. In this course, you'll learn about  more...

Environmental Management Systems EMS ...ce with the company's environmental policy, the roles and responsibilities associated with achieving conformance to the environmental policy (including preparedness and response requirements), and the potential consequences of departure from specified operating procedure. In this course, learners will be introduced to the important concepts of EMS and find out how these apply to their own  more...

Using Respiratory Protection ...n is necessary; distinguish between employee and employer responsibilities for respiratory protection; identify the nature, extent, and effects of respiratory hazards to which you may be exposed; specify the operation, limitations, and capabilities of respirators; identify respirator selection procedures and practices; specify proper respirator use and inspection practices; recognize proper  more...

The Facilitator Role The Facilitator Role Tired of wasting time at meetings that take too long and get too little accomplished? Learn to facilitate meetings that are both productive and time efficient. In this course, you will explore the foundations of the art of group facilitation. You will define the role of a facilitator, so that you can easily differentiate between facilitated groups and democratic or  more...

Pandemic Flu Awareness ...to as "the Strategy." The Strategy outlines the roles and responsibilities of governmental and nongovernmental entities, but clearly indicates that the center of gravity for pandemic response will be at the community level. According to the Strategy, "sustaining the operations of critical infrastructure under conditions of pandemic influenza will depend largely on each organization's  more...

Indoor Hoisting and Rigging Indoor Hoisting and Rigging This course is designed to educate the worker on the significant safety issues to be considered while moving large, heavy loads associated with today's manufacturing and construction industries. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are: specify general safety  more...

Hot Work Permits ...k permit program, including the permit process, roles and responsibilities, and controls used to minimize the risk of fire. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify key elements of a hot work permit program, describe the primary roles and responsibilities of key personnel involved in a  more...

Hazard Communication HAZWOPER Hazard Communication (HAZWOPER) This training discusses programs and procedures dealing with chemical hazards as stated in OSHA Regulation, 29 CFR 1910.1200, the Hazard Communication Standard. This training is geared toward employees who are actively involved in cleanup activities. The content in this course is designed to comply with the intent of the applicable regulatory requirements.  more...

Hazardous Materials in the Workplace ...public, and the environment. It also covers the roles and responsibilities of those responding to events involving hazardous materials. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to define hazardous materials, identify the factors that influence how spills are controlled; recognize where spills are likely to  more...

Social Responsibility in Corporations ...nsibility in Corporations An organization's ethical responsibilities don't end at the door of the factory or office building. Companies are citizens of the communities where they do business. Every organization bears social obligations to the community that provides the environment for the organization's existence and growth. This course explores an organization's ethical responsibilities  more...

Analyzing Your Life Balance Analyzing Your Life Balance Do you fill your life with many activities and then find it's tricky getting a good balance between them? Getting the balance right can provide you with tremendous payback, but where does this balance lie? You want to feel fulfilled and in harmony with yourself and your world. You know finding a balance is good for you, and also impacts positively on your family,  more...

Using Business Tools to Manage Sales Teams Using Business Tools to Manage Sales Teams Managing your team is an important part of your job as a sales manager, but it isn't the only hat you wear. You also have to manage the business side of your sales manager position. For example, you have to know how to forecast sales accurately to determine the goals that your sales team will set. Like many sales managers, you've probably asked  more...

Introduction to Program Management ...egularly balance many projects with varying deadlines and responsibilities all at the same time. In a similar way, program managers must balance multiple programs, consisting of many different projects. When in a program management environment, there is an entirely new set of skills and knowledge a program manager must possess in order to be successful in this role. This course provides an  more...

Attorney Client Privilege ... losing their rights. This course defines attorney-client responsibilities and examines how the privilege encourages open and honest communication between attorneys and their clients. This course offers recommendations for using high-tech solutions to protect privileged information, ensuring attorney-client confidentiality. It also examines how recent changes in the anti-money laundering  more...

Employee Sexual Harassment Awareness ...e to victims, as well as the rights of employees, and the responsibilities of employers relative to sexual harassment in the workplace. This one-hour course can help your company demonstrate its commitment to a fair, responsible, and healthy organizational environment free from harassment and intimidation. This course was developed with subject matter support provided by the Employment Law  more...

Introduction to the Service Desk ...vice delivery organization, as well as the objectives and responsibilities Service Desks strive to deliver. This course also covers the different Service Desk organizational structures, such as local, centralized, and virtual, and also explores the different considerations, such as the environment that must be addressed when setting up and maintaining a Service Desk. Finally, the course covers  more...

Leadership ... include: organizational structure and culture, roles and responsibilities of managers and leaders, change management, motivation and negotiation, and conflict and empowerment. This course explores the concepts of organizational design and leadership challenges. It is aligned with the Quality Management Division of the American Society for Quality's Certification Handbook and is  more...

Team Dynamics ...t encompasses team establishment, assignment of roles and responsibilities, and performance evaluation. Dynamic team goals and objectives must align with the organization's vision and mission. This course explores team building and team dynamics. It is aligned with the Quality Management Division of the American Society for Quality's Certification Handbook and is designed to assist  more...

Project Quality Change Progress PRINCE2 2009-aligned Project Quality, Change & Progress (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation This course introduces three of the themes of a PRINCE2: 2009-aligned project: Quality, Change and Progress. PRINCE2 is recognized as an international standard for process-based project management. It is the standard method for project management in the UK. This course is  more...

Overview of Project Mgmt PRINCE2 2009-aligned Overview of Project Mgmt. (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation Project-based operations have become a key factor in today's business world. The importance of choosing a well planned and proven method for managing projects is a challenge for organizations across the board. If you think about it, almost every work effort is a project, from  more...

Fundamentals of Purchasing Vendor Management ...rs and team leaders have purchasing and vendor management responsibilities. These individuals must understand the purchasing process and have a general knowledge of common purchasing considerations and strategies and their impact on purchasing activities at the departmental level. Equipping purchasing personnel in this way can help organizations save on purchases and build more rewarding vendor  more...

Performance Appraisal Essentials Planning for Appraisals Performance Appraisal Essentials: Planning for Appraisals The key to successful performance appraisals is a clear understanding between manager and employee of what is expected. Chances are if there is no such understanding, the manager will assess performance on the basis of what he or she expects of the employee, and this may be very different from what the employee understood to be the  more...

Information Security Program Management Introduction Framework ...lish the program. This course also examines the roles and responsibilities of the individuals in the organization regarding the program, with special attention to the role of upper management and the commitment they must have towards the plan. Finally this course looks at components of the information security framework and metrics used to measure the effectiveness of the program. This course  more...

Information Security Program Development Introduction Roadmap Information Security Program Development: Introduction & Roadmap ISACA Certified Information Security Manager Certified Information Security Manager® An information security program is the foundation of an information security manager's daily work. This course examines how to prepare your security program, analyzes the outcomes and challenges, and outlines the responsibilities of  more...

First Time Manager Challenges First Time Manager: Challenges High expectations are often placed on first-time managers. Along with these expectations comes the pressure to succeed and the need to prove you belong in a management position. Establishing credibility early and building new working relationships can go a long way in helping a first-time manager succeed in adjusting to his or her new responsibilities. This  more...

Managing SharePoint 2010 Sites Lists and Libraries ...ng these sites, lists, and libraries are common tasks and responsibilities for SharePoint power users. This course examines the various types of SharePoint sites, as well as creating sites and subsites, changing site details, and using the recycle bin. In addition, this course explores the various types of SharePoint lists, and covers creating custom lists, customizing existing lists, and  more...

Information Security Program Development Resources ... As an information security manager, one of your primary responsibilities will be to manage and leverage company and external resources needed to make your projects succeed. This course examines information security infrastructures and architectures and the industry models that can be used as a basis for them. This course also examines controls and countermeasures that can be used to detect,  more...

Developing a High-Performance Organization ... to reach its full potential is among your most important responsibilities as a leader. In a modern competitive business environment, tapping an organization's potential for high performance not only helps it to be more competitive but also helps it to better respond to and manage the influence of external factors. In short, high-performance organizations are those with a competitive edge.  more...

Managing the Dismissal of an Employee Managing the Dismissal of an Employee One of the main reasons managers are reluctant to dismiss an employee is because they dread the termination interview. Even if the termination is a layoff, giving notice to an employee is a heavy burden. How you manage the termination interview will impact remaining employees and your organization. You must learn how to handle dismissals fairly by  more...

Information Risk Mangement Analysis Mitigation Monitoring Information Risk Mangement: Analysis, Mitigation & Monitoring ISACA Certified Information Security Manager Certified Information Security Manager® Analysis, mitigation, and monitoring play an extremely important role in information risk management. This course examines how to properly classify and valuate information assets, perform a business impact analysis, and the principles of  more...

Sales Team Management Simulation ...During the course of this simulation, you will assume the responsibilities of a sales manager for Upper Crust Delectables--a thriving business that distributes gourmet baked goods to hotels and restaurants nationwide. Management has found a high degree of success with its sales force by employing a team approach, and you, a longtime employee of the company, are well versed in the business  more...

Balancing Your Responsibilities Simulation ...Responsibilities: Simulation Brackens East Seafood, Inc. is a wholesale seafood distributor that's serviced the food industry for over thirty years. Its customers include restaurants, grocery stores, and institutional cafeterias. You're the company's webmaster responsible for maintaining and updating its B2B web site. As a majority of customers now use the site to place orders, it's  more...

Campus to Corporate Meeting New Expectations Campus to Corporate: Meeting New Expectations Campus life is now behind you, and you are taking the first steps along your career path. The better you can adjust to the new expectations, the smoother and easier these steps will be. This course gives you an understanding of corporate culture so you'll have a better grasp of the new expectations. It also outlines how to manage your time and  more...

The Fundamentals of Globalization Managing in a Global Environment The Fundamentals of Globalization: Managing in a Global Environment Global managers work in a complex, constantly changing environment. They have to consider different economic, political, legal, and cultural factors as they plan, make decisions, and lead others in different international contexts. What worked in the role of a domestic manager may not be effective in the international  more...

IFRS Transitioning to IFRS IFRS: Transitioning to IFRS Globalization has created a need for a single set of high-quality accounting standards for users of financial information worldwide. As they transition to IFRS standards, companies may face challenges if they underestimate a project's magnitude. For example, companies will have to assess how the new procedures will affect key employees' daily duties and provide  more...

BIS Export Controls and Antiboycott Provisions ...to increase awareness of the authority of the EAR and the responsibilities of organizations and individuals to comply with them. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only  more...

Introduction to Sales Introduction to Sales Sales is arguably the most important function in any business, yet it's one of the most difficult areas to master and manage successfully. There are several common questions people ask about sales. What is the difference between sales and marketing? Why do consumers and organizations buy, and what drives their purchase decisions? What are the key competencies required  more...

Making a Positive Impression in an Internal Interview Making a Positive Impression in an Internal Interview Interviewing for a new job can be stressful. You can easily get caught up in the anxiety of wondering what the interview questions will be, what answers you should give, and how to leave a positive impression. This can get even worse when the interview is for an opportunity in your current organization, as you try to answers questions  more...

Managing Effective Business Meetings ...es that will help you realize success as you fulfill your responsibilities as a meeting leader. It will show you how to open the meeting with a positive tone and facilitate the work of the group using the right approach to decision making. It will explore how to encourage full participation while keeping your agenda moving and discussions on track with effective time-management techniques.  more...

Business Law the Manager s Responsibilities ...Responsibilities Do you know what your legal responsibilities are as a manager? Do you know that in certain circumstances you may be held personally responsible for the actions of others? How can you protect your organization and yourself when dealing with legal issues? As a manager, knowing the answers to these questions can help you make decisions that are better for you and your  more...

Cummunicating During Difficult Times ...e decisions. Different levels of leadership bear specific responsibilities at such times. These responsibilities include communicating strategic vision, explaining the rationale for decisions made, and translating those decisions into day-to-day operational terms. Leaders need to communicate to employees how decisions made in difficult times will benefit them and the organization, and impress  more...

School Assessments Responsibilities This course reviews the assessment process, rights and responsibilities of parents, as well as school district responsibilities.  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition ...nt of personal qualities like professionalism and ethical responsibilities. This course uses a revolutionary and innovative new teaching process known as the MIME (Mentoring Interactive Modular Education) method of instruction, which provides students with an ever present mentoring and instructive presence, as well as an extensive array of tools and resources to ensure that they excel in their  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition ...nt of personal qualities like professionalism and ethical responsibilities. This course is structured to provide the student with a solid foundation in the study of anatomy and terminology, as well as highly refined skills in grammar, spelling, proofreading and typing. In addition, students are provided with advanced techniques and practice in transcription to effectively meet all of the  more...

Becoming an Effective Team Member Course description -- The key to a teama ™s success is the effort of each individual team member. As just one component of your team, it is up to you to do the best that you can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see  more...

Conducting Performance Reviews ...on -- Performance reviews are one of the most challenging responsibilities that leaders have, and this course will walk you through the process step by step and help you avoid many common pitfalls. There are ways to get the employee involved in the review process, and techniques to use in the performance discussion itself. Youa ™ll be given techniques for dealing with challenging  more...

Creating a Strong Leadership Team Course description -- This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization. The Strategies and Tips are practical tools and methods to create and maintain a shared vision, define roles and responsibilities, and determine mutual goals and priorities. Key Points also include techniques for avoiding power struggles and resolving  more...

Developing A Child s Critical Thinking Skills Course description -- Critical thinking skills are essential for children to have as they learn to make decisions and solve problems. This course addresses what adults can do to teach children how to think through and reason in age-appropriate ways, preparing them for the greater responsibilities that come as the child matures. There are diagnostic tools, activities, and communication techniques  more...

Guardianship Decisions for Elderly Loved Ones Course description -- Being designated as a guardian for an elderly or otherwise disabled loved one can be a daunting responsibility. This course will remove some of the apprehension and fear by providing specific directions for determining appropriate care alternatives, alerting you to pitfalls, giving you ideas for maintaining the loved onea ™s quality of life, and enlisting the support of  more...

How To Master Supervision ...cessful supervision and attacking three major supervisory responsibilities leading meetings, managing projects, and delegating. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. Supervisors in all functions face a daunting challenge as they bridge the gap between individual contributors and management. This bundle addresses four  more...

Preventing Sexual Harassment for Employees ...s to avoid in the work environment, and specific employee responsibilities. There are tips to help employees examine their own attitudes and behaviors, and warnings about things they might be doing unintentionally that give the wrong impression. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Preventing sexual harassment is  more...

American Citizenship Test Prep ...rmation that you will need to know, including: rights and responsibilities of American citizens and aspects of eligibility to apply for citizenship, American History, American Government, American Holidays and Symbols, U.S. Constitution (Preamble and Articles), U.S. Constitution (Bill of Rights and Articles) and 100 Practice Questions. The course takes you to web sites that will allow you to  more...

Comprehensive Leadership Training ...ose who are about to enter into positions with leadership responsibilities. Welcome to our Comprehensive Leadership Training Course There is such a dearth of good leaders everywhere that they are the best paid people in any organization. It is a well known fact that effective leaders make effective teams and organizations. Such leaders not only put their teams on a higher trajectory but also  more...

Employment Closure Training & Certification Program Learn how to adminster the federally-mandated Employment Closure rules and earn a "Certified Employment Closure Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Employees leave companies on a daily basis, yet few people understand the scope and complexities involved with  more...

Developing a New-product Strategy ...our research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a new-product strategy for the products or product line for which  more...

Introduction to Brand Management ...able, long-lasting brand. First, you will learn about the responsibilities of a brand manager, from conception of a brand to building, evaluating, and maintaining brand equity. Then, you will be introduced to a brief history of branding and its intended purpose. This also includes the elements of a great brand, and current trends in branding. Finally, you will recognize the components and  more...

Views on Organizational Change ...responsibilities, or fresh procedures is unique to you. The way that you react to change is intensely personal. But, to a large extent, organizations change in predictable ways and for predictable reasons. Similarly, the ways in which people respond to change tend to follow predictable patterns. Being able to think of yourself as part of this larger picture is a big help when you set out  more...

Managing Quality Risk in a PRINCE2-aligned Project Quality management and risk management go hand in hand. Quality expectations are established at the start of a project. Any deviations from these quality expectations during product development will increase project risk. The goal is to ensure that the customer will approve the quality of the end product and at the same time minimize the risk of impact on the project budget and schedule. Good  more...

Delegating Effectively Simulation ...simulation, the learner will assume first-time management responsibilities, serving as the department lead of a marketing team for First Things First--a manufacturer of child safety products. Working closely with three key employees, the learner will progress through the various stages of delegation, moving from assignment of tasks to overcoming delegation resistance. The simulation is  more...

Initiating a Succession Plan Simulation ...n internal analyst who appears qualified to take over her responsibilities. Thinking beyond the short-term, you realize that a succession program is necessary and go to HR for help to establish one for your department. As it turns out, URG has been struggling with high turnover company-wide and Sandra, the HR manager, is concerned. Before you know it, she has recruited you to be a corporate  more...

Setting the Stage for IT Success ...responsibilities of IT professionals changed over time? What can you do to bring together the diverse concerns of the IT department and top business managers? What are the best ways to convince management that your IT solutions are grounded in reality?Answers to these questions are presented in this course examining strategies that learners should know to understand the role of IT manager, to  more...

IT Challenges Present and Future With every improvement in information technology comes new challenge. Whether trying to upgrade systems, enhance e-commerce opportunities, or simply make projects more successful, your job as IT manager is to avoid the pitfalls inherent in each task. Meanwhile, new and demanding responsibilities are on the horizon for governance, cybersecurity, and incident response, fields that are still under  more...

Export Controls ...to increase awareness of the authority of the EAR and the responsibilities of organizations and individuals to comply with them. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. Please note, however, that the course materials and content are for informational purposes only  more...

HIPAA Evaluating the Impact of the Privacy Rule Employees and managers need to become more aware of the information they disclose about employees and who receives it. HIPAA applies to health information in all formats--including electronic transfers, documents, and spoken communications. Managers and staff will need to use new forms to track the way they use and disclose confidential information, and they'll need to implement changes at the  more...

CISSP Domain Information Security and Risk Management To identify the security requirements associated with identifying and protecting organizational information assets, perform the analysis techniques used in risk management, and recognize the responsibilities associated with different roles in an organization; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam  more...

The Principles of Financial Management ...-not only financial professionals but also managers whose responsibilities are largely non-financial--can use this tool to generate and analyze the financial information that is essential to decision making in business. Understanding the principles of financial management helps all managers, from line supervisors to senior executives, to use this tool more effectively to support the  more...

A Manager s Introduction to Business Law This course introduces managers to the fundamental concepts of business law. It begins by exposing some prevalent legal misconceptions shared by management and establishes the true role that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also  more...

American Business Formations in the 21st Century ...tes both the rights it has in the eyes of the law and the responsibilities it has towards individuals and other businesses. By understanding these different formations, you as a manager can build successful business relationships.This course presents strategies for conducting business with each kind of business formation and for developing your business through acquisition, joint venture or  more...

Technical Support Agent Survival Skills Coping with stress is an everyday issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills.  more...

Essentials of Business Law Employment Law ...in the company. The two of you will discuss Kent a a s responsibilities as an agent and your responsibilities as his principal. Unit 2: Employment Laws (0.5 - 1 hour) Identify the provisions of wage and hour laws. Identify the components of an implied contract. Address employee questions regarding workplace privacy  more...

Consulting Skills The Consulting Process ...responsibilities throughout the seven-step consulting process. It identifies the processes for selecting a problem resolution, implementing the solution, and closing the consulting contract. Learn To Identify the steps for creating an outline of need. Follow the process for choosing a problem resolution.  more...

Quality Management The Quality Management Process Quality Management: The Quality Management Process offers the student an overview of the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. The program also outlines how to achieve daily quality management, identify variation in processes, and control costs. Learn To Identify the role of management in  more...

Managing Business Risk Developing a Risk Management Plan ...t the development of risk management as a discipline, the responsibilities of a risk manager, and risk management models that could guide Parmelle a a s risk management program. Unit 2: The Risk Management Environment (0.5 - 1 hour) Categorize business-related risks. Identify company-specific factors that can affect the risk management  more...

Managing Business Risk Financing Contingency Planning ...financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan. Learn To Identify the categories of risk financing tools. Identify the legal characteristics of insurance contracts. Identify the major  more...

Visual InterDev 6 0 Planning a Web Application ...ch the roles in the Web site development teams with their responsibilities. Sequence the activities in the Web life cycle. Identify the Microsoft Solutions Framework (MSF) design principles. Match the security threats with their examples. Identify the considerations for implementing security in a Web application. Match the Microsoft security solutions for client products with their  more...

NetWare 5 Administration - Part 1 ...he basic hardware components of a network. Identify the responsibilities of the network administrator in setting up network services. Identify the responsibilities of a network administrator in configuring network resources. Identify the types of workstations you can use to access NetWare 5. Match the network services provided by a NetWare 5 server with their functions. Sequence the  more...

NetWare 5 Advanced Administration - Part 3 ... assigned to a user so that they can perform their backup responsibilities. Match terms used in the backup sequence with their functions. Identify guidelines used in the NetWare backup and restore sequence. Perform the steps to start preparing the workstation for NWBACK.EXE. Perform the steps to apply the changes to finish preparing the network environment for backup. Perform the  more...

Oracle 11i10 System Admin User Management Resource Auditing ...y features of roles. Identify advantages of roles over responsibilities. Identify the steps to define a new role. Identify features of delegated administration. Identify the steps to set up delegated administration. Identify different registration processes. Identify the steps to create a registration process. Unit 2: Auditing System Resources Identify features of  more...

Visual InterDev 6 0 Planning a Web Application ...ch the roles in the Web site development teams with their responsibilities. Sequence the activities in the Web life cycle. Identify the Microsoft Solutions Framework (MSF) design principles. Match the security threats with their examples. Identify the considerations for implementing security in a Web application. Match the Microsoft security solutions for client products with their  more...

NetWare 5 Administration - Part 1 ...he basic hardware components of a network. Identify the responsibilities of the network administrator in setting up network services. Identify the responsibilities of a network administrator in configuring network resources. Identify the types of workstations you can use to access NetWare 5. Match the network services provided by a NetWare 5 server with their functions. Sequence the  more...

NetWare 5 Advanced Administration - Part 3 ... assigned to a user so that they can perform their backup responsibilities. Match terms used in the backup sequence with their functions. Identify guidelines used in the NetWare backup and restore sequence. Perform the steps to start preparing the workstation for NWBACK.EXE. Perform the steps to apply the changes to finish preparing the network environment for backup. Perform the  more...

Oracle 11i10 Project Foundation Fundamentals Part 3 ...e Oracle Projects security model. Identify features of responsibilities. Identify features of different types of predefined responsibilities. Audience: The target audience is Functional Implementers of Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning  more...

Quality Management Business Process Improvement ... for improvement. Identify the responsibilities of a process manager. Match the symbols and shapes used to create flow chart. Identify characteristics of the quality management techniques used to streamline a process. Identify the aspects of a process that should be measured. Audience  more...

Lotus Domino R5 System Admin Part 7 Security Planning Implementation ... Match each member of the Domino Security team with their responsibilities. Match the strategies that may be used to secure servers with their functionality. Match the strategies that may be used to secure applications with their functionality. Match the strategies that may be used to secure IDs with their functionality. Unit 2: ID and Server Security Duration: 1.5 - 2 Hour(s)  more...

Oracle 11i e-Business Suite Essentials for Implementers Part 1 This course provides an overview of the 11i e-Business Suite architecture, shared entities and basic integration, and Multi-Org for functional implementers. It also covers the fundamentals of system administration. The e-Business Essentials for Implementers course provides a foundation for any e-Business Suite Fundamentals course, and is a prerequisite for any functional implementer new to Oracle  more...

Business Code of Conduct Sarbanes Oxley Act ...Sarbanes-Oxley and the importance of management's overall responsibilities. Learn To: Identify important areas covered by Sarbanes-Oxley. Identify director independence requirements. Identify responsibilities of audit, nominating, and compensation committees. Audience: Employees within a finance department, managers, and executives throughout an organization. Deployment:  more...

International Business Essentials The Global Business Environment ... Financial Services Division in New York. One of Bonita's responsibilities is to ensure that any Icon employee who is going to work internationally is prepared for the cultural differences he or she will encounter. Today, she is going to talk to you about the different cultural orientations you should be aware of when conducting business internationally. She will show you several different  more...

Oracle e-Business 11i System Admin Fundamentals 1 ...re covered in the first unit: creating users, customizing responsibilities, and managing menus and forms. The second unit of the course covers the management of requests, request groups, and request sets. Learn To: Identify key aspects of application security management. Create a new application user. Identify considerations for defining data groups. Identify key features  more...

Enterprise Connectivity with J2EE V1 4 Java Server Pages ...ch different technologies of a Web application with their responsibilities. Identify features of Java Server Pages. Identify advantages of using Java Server Pages in different situations. Match elements of Java Server Pages (JSP) documents with their descriptions. Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2  more...

Enterprise Connectivity with J2EE V1 4 Java Server Pages ...ch different technologies of a Web application with their responsibilities. Identify features of Java Server Pages. Identify advantages of using Java Server Pages in different situations. Match elements of Java Server Pages (JSP) documents with their descriptions. Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2  more...

Advanced Project Leadership Navigating Corporate Structures ...eir position in an organization?s structure affects their responsibilities towards a project. You will also learn how to help the inexperienced sponsor be successful. Finally, you will learn how to execute projects in a Functional Organization, the most prevalent and difficult environment for project management. Learn To: Identify characteristics of types of stakeholders. Identify  more...

CIW Enterprise Specialist Part 4 EJB Deployment EJB Clients Entity Beans ...t Descriptor, including the role it plays and the various responsibilities that the bean developer, assembler and deployer have in relation to it. The various resources that can be referenced in the Deployment Descriptor are covered, as well as the syntactical requirements for using those references in your EJB code. The course covers writing EJB clients, showing how JNDI is used to locate the  more...

Creativity Innovation Promoting Team Creativity ...bers will play. Meet the manager's responsibilities once a team has been assigned. Simulation Overview: In this simulation, you will be meeting with Elizabeth Thomas, Icon's Trade Show Coordinator. During her work as a coordinator, Elizabeth has assembled many highly effective and creative teams. Through a series of questions  more...

Budgeting Creating Analyzing a Budget ... List the five purposes of budgeting. Identify your responsibilities when creating a budget. List the various types of budgets. Demonstrate an understanding of different types of budgets. List the steps of the budgeting process. Simulation Overview: In this simulation, you will meet with Maggie Roberts, one of Icon's Budget Accountants, to discuss why businesses design budgets.  more...

Call Center Mgt Managing an Inbound Call Center ...a call center, identify the call center managers' typical responsibilities, and determine the necessary technologies needed to best serve the company's customers. Learn To Select the functions of a call center. Identify the functions of an inbound call center agent. Provide consultation to a company that  more...

Workplace Aggression Taking a Proactive Approach ...ression policy. Fulfill three responsibilities as a member of an emergency response team. Discuss the importance of an Employee Assistance Program. Follow four steps when conducting an interview. Follow the appropriate guidelines when disciplining or dismissing an employee. Audience  more...

Wireless LAN Security Part 1 Specifications Standards ...s of hashing technology. Identify responsibilities of Public Key Infrastructure (PKI). Identify features of authentication. Match wireless network security definitions with their features. Match authentication server protocols with their descriptions. Unit 2: Wireless Specifics (2 hours)  more...

Exit Interviewing Skills The Termination Process ...y Operator for Icon, Nick Simmons will have three primary responsibilities. Icon's commitment to quality requires that Nick's assembly work will have no more than a two-percent defect rate, with a one-percent defect rate being considered ''good'' performance. Your goal for this meeting is to begin Nick's monitoring process by clearly explaining the standards by which his job responsibilities  more...

Human Resource Law Family Medical Leave Act ...sion as a Benefits and Compensation Manager. Your key job responsibilities include being a liaison between employees, management and insurance carriers, processing paperwork and new hire orientation. Since you are about to conduct your first new hire orientation, the HR Director want to go over some FMLA policies with you in case you need to answer any questions for employees. You must already  more...

Leadership Development Delegation ...n To Identify a delegator's responsibilities. Identify who is best suited to be a delegate. Motivate a discouraged delegate. Understand communication barriers. Avoid common delegation obstacles. Audience This course is for managers who delegate tasks  more...

Leading the Way Learning to Lead ...Audience Managers, supervisors, and team leaders, with responsibilities for decision-making or strategic planning in their company. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1 : The Leader (0.5 - 1 hour) Identify the three  more...

Women in Leadership Developing a Leadership Path ...nal life and professional life, such as how to match your responsibilities to your priorities. In addition, you will learn the guidelines for relating to co-workers of the opposite gender, as well as the guidelines for recovering from career derailment. Learn To Identify the guidelines for building relationships with co-workers.  more...

Strategic Decision Making Making the Right Decision ...Audience Managers, Supervisors, and Team Leaders, with responsibilities for decision-making or strategic planning in their company. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Generating Options (0.5 - 1 hour)  more...

Strategic Decision Making Advanced Decision Making ...Audience Managers, supervisors, and team leaders, with responsibilities for decision-making or strategic planning in their company. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Managing Complex Decisions (0.5 - 1 hour)  more...

Business Problem Solving Problem Solving Teams ...olving: Problem Solving Teams,'' you will learn about the responsibilities of a problem-solving team leader and how to manage a problem-solving team meeting. Additionally, the program provides you with processes and guidelines for motivating and communicating with team members. By learning the material in this unit, you will know your responsibilities as a team leader, be able to conduct an  more...

Delegation Monitoring Evaluating Results ...stant with Icon International. Matthew has requested more responsibilities concerning the release of Icon's new phone product in addition to his current tasks. You will identify whether you should trust Matthew with this responsibility, determine Matthew 's needs, and sequence the steps of the coaching process. Unit 3: Getting the Best Results (1 - 2 hours) List four  more...

Value Chain Management Elements of the Value Chain ...mentation, strategic planning, and team leadership. Their responsibilities may include relationships between customers and suppliers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Defining Value Chain Management (0.5 - 1 hour)  more...

Value Chain Management Managing a Value Chain ... implementation, strategic planning, and team leadership. Responsibilities may include relationships between customers and suppliers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Cost Advantage and the Value Proposition (0.5 - 1  more...

Value Chain Management Managing the Transition to a Value Chain ...mentation, strategic planning, and team leadership. Their responsibilities may include relationships between customers and suppliers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Challenges of Value Chain Management (1 - 2 hours)  more...

Facilitation The Effective Facilitator ...ilitator, participants will learn the characteristics and responsibilities of facilitators in team meeting situations. In addition, they will learn the verbal and nonverbal strategies a facilitator can use to ensure full participation among team members and how to properly ask questions, offer feedback, and record information. Learn To Differentiate between  more...

Correcting Performance Problems Addressing Performance Problems ...ve customers informed of new features are part of Robin's responsibilities, so you need to hold a constructive feedback session with her. Your goal is to follow the process and guidelines for this type of session, resulting in Robin acknowledging that a problem exists. Unit 2: Explaining the Impact of Problem Behavior (0.5 - 1 hour) Identify guidelines to follow when  more...

Managing Performance Establishing a Peformance Plan ...Department. You will need to discuss with her the various responsibilities of her position as they are outlined in her job description and establish a good foundation on which to base her performance plan. Unit 2: Conducting a Performance Planning Meeting (0.5 - 1.5 hours) Identify reasons why creating a performance plan is important. Conduct a  more...

Managing Performance Overcoming Performance Appraisal Challenges ...ll need to simplify some of her current tasks or delegate responsibilities to others. In the course of your status meeting with her, you must discuss what progress she has made in meeting her goals, and determine what you can do to help her toward greater achievement. Unit 2: Conducting Difficult Appraisals (0.5 - 1.5 hours) Recognize guidelines that improve active  more...

Business Ethics Organizational Ethics ...ocial responsibility and steps you can follow when social responsibilities clash. Learn To Demonstrate the principles for highly effective firms. Identify the steps in creating a corporate code of ethics. Identify ways to ensure ethicality in the workplace. Perform an internal  more...

Operations Management Operations Components ... each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company a a s operations. Learn To Select your responsibilities concerning Human Resources and job design operations. Identify common problems in facility  more...

Managing Change Overcoming Change Obstacles In Managing Change: Overcoming Change Obstacles you will learn about the obstacles you may encounter while implementing change. Specifically, you will learn about resistance, complacency, and crises, three main obstacles to change. Why a commitment to change is important, and how best to communicate during a change, are also covered in this course, as is the importance of change teams and the  more...

HIPAA Privacy Insurers In a HIPAA Privacy and Insurers a ? you will learn the fundamentals of HIPAA Privacy training. The course explains HIPAA, as well as the concepts of administrative simplification, covered entities, and how HIPAA training impacts the insurance industry and its workforce. Learn To Identify how health insurance becomes portable under HIPAA  more...

HIPPA Security Awareness Part 2 Security Safeguards for Practitioners ... To identify security management responsibilities of management or an appointed security officer. To identify key security areas addressed by physical safeguards. To identify the key aspects of facility access control. To identify requirements for device and media control.  more...

Project Management Project Quality Management ...rocesses that determine quality policies, objectives, and responsibilities. You will also learn the key inputs, techniques, and outputs of quality planning, quality assurance, and quality control. Finally, you will learn the contributions made by the pioneers of quality management. Learn To: Understand Quality Management. Understand the quality planning process. Understand  more...

Advanced Project Mgmt Setting Up a Project Office ...h project management, as well as the parameters and staff responsibilities of a project office. Unit 2: Key Project Office Functions (0.5 - 1 hour) Identify examples of planning processes a project office could standardize. Identify examples of implementation processes a project office could standardize. Identify examples  more...

Advanced Project Mgmt Project Management Maturity ... maturity level two. Identify responsibilities that are new to a project office at level four maturity. Identify portfolio management functions a project office would have at maturity level five. Audience Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and  more...

Project Leadership Leading the Project Team ...rector, Lori Myers. In order to help you prepare for your responsibilities leading a project team, Lori will ask you series of questions about the kinds of characteristics, skills, and leadership styles that a good project team leader should exhibit. Unit 2: Prioritizing and Completing Projects (0.5 - 1 hour) Identify ways to prioritize projects.  more...

Team Leadership Developing A High Peformance Team ...eveloping a team communication process, the team leader's responsibilities, and guidelines to help the team leader maintain a high-performance team. Learn To Choose the right type of team using guidelines. Choose examples of criteria that should be used when selecting team members. Follow steps for  more...

Team Participation Teamwork Fundamentals ... within a team. Identify your responsibilities as a team member. Set appropriate team goals. Handle conflict within a team. Audience This course is for managers and employees who want to improve their teamwork skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits  more...

Virtual Team Mgmt Managing Virtual Team Relationships ... Sequence the three steps for determining roles and responsibilities for members of a virtual team. Determine the type of boundaries impacting a virtual team. Fulfill virtual team members' expectations. Identify the five forms of technology that assist collaboration. Audience The target audience for  more...

Project Teams Participating on a Project Team ...ach consensus. It also offers information on the personal responsibilities and communication skills needed to participate on a project team. Learn To List the phases of a project's life cycle in the correct order. Select the requirements a project must meet to be successful. Resolve conflict in a project  more...

Brand Management Fundamentals of Brand Management ...racteristics of a good brand name and brand mark, and the responsibilities a brand manager should fulfill. The program also details the role brand management plays in the strategic marketing process, the steps of the consumer adoption process, the different types of branding strategies, and the signs that can indicate a troubled branding strategy. Learn To  more...

CIW Security Professional Intrusion Detection Threat Analysis ...ntify key aspects of intrusion detection. Identify key responsibilities of an incident response team. Identify features of IDS application strategies. Identify key aspects of creating baselines for log analysis. Identify types of event logs used in Microsoft Windows 2000. Enable auditing in Microsoft Windows 2000. Identify key auditing recommendations that enhance security.  more...

Business Etiquette Communicating in Today s Workplace ...e to overcome a conversational faux pas. Identify the responsibilities you should fulfill to prepare for a meeting. Avoid negative action during a meeting. Identify the actions you can take for building rapport with callers. Identify a well-written subject line. Sequence the features of a business letter in the order they would appear in a letter. Audience The target  more...

Moving from Technical Professional to Mgr Managing the IT Dept ... creating a disaster recovery plan. Identify help desk responsibilities. Identify methods of increasing help desk efficiency. Identify guidelines for conducting user surveys. Simulation Overview: As project manager, you have called an urgent meeting to discuss the problems facing the IT department. The department has undergone many changes recently and is running behind in many  more...

Advanced Six Sigma Leading Six Sigma Deployment ...dditionally, you will gain understanding of the roles and responsibilities of executives and other key Six Sigma team members. Learn To: Understand who should be involved in deploying Six Sigma and how they can maximize the success of the Six Sigma initiative in their organization. Understand what steps are needed to develop a Six Sigma deployment plan. Know the importance  more...

Advanced Six Sigma Preparing for Black Belt Projects ... Preparing for Black Belt Projects, you will focus on the responsibilities that Black Belts must fulfill concerning Six Sigma projects. You will learn the variety of tools a Black Belt should be able to use, as well as the Six Sigma processes you will need to utilize when leading Six Sigma projects. Learn To: Understand the role of the Black Belt. Understand how to plan and  more...

Communicating with Power and Confidence ...isten. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only proofread, make coffee, or take notes. Today they run team meetings, benchmark, make presentations to senior management, pass out their own business cards, and earn degrees. Administrative support professionals who can  more...

Operations Management - Operations Components Operations Management: Operations Components offers the student an overview of seven components of operations management. The program defines each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company's operations. .  more...

Six Sigma Team Dynamics and Performance ...Six Sigma teamwork. You'll learn about team member roles, responsibilities, and interaction styles, as well as methods for resolving team and people problems. In addition, you'll learn about that all-important organization gathering, the team meeting. Specifically, you'll learn which factors lead to successful meetings, and how to collectively organize and choose group ideas. Six Sigma is a  more...

The Six Sigma Change Agent ...es used? In this course, you'll learn about the roles and responsibilities of the Six Sigma change agent. You'll explore ways to build a change management process and how to plan for change implementation. Effective communication is central to Six Sigma success, so this course will introduce you to the components of a successful communications strategy. Many organizations, and often even Six  more...

Advanced Project Leadership - Navigating Corporate Structures Advanced Project Leadership: Navigating Corporate Structures teaches the project managers how to understand the corporate environment, in particular as it relates to high-profile projects. First, you will learn how to identify different types of stakeholders, and how they may influence the project. You will learn how to deal with stakeholders Hidden Agendas. You will also learn about project  more...

Team Leadership - Developing a High-Performance Team Team Leadership: Developing a High-Performance Team gives the student an overview of the uses of teams in the corporate world and explains the creation and leadership of effective teams. The program covers how to choose the right type of team, steps for developing a team communication process, the team leader's responsibilities, and guidelines to help the team leader maintain a high-performance  more...

Project Teams - Participating on a Project Team Project Team Management: Participating in a Project Team offers the student information required to understand types of projects and project teams. The program covers guidelines for resolving conflict within a project team and for helping team members reach consensus. It also offers information on the personal responsibilities and communication skills needed to participate on a project team.  more...

Ethics and Professional Knowledge ...managers must have a clear comprehension of these ethical responsibilities.Project managers must also be aware of their professional duty to contribute to the body of project management knowledge, to pass on that knowledge to others, and to assess and enhance individual competence.This course teaches prospective project managers techniques for making ethical choices; contract elements for legal  more...

Introduction to Portfolio Management Portfolio managers have a great deal of responsibility within an organization; not only do they have to be mindful of individuals responsible for managing portfolio components, but they also have to be mindful of executive management, which sets the strategy. All the project managers within the portfolio might think that their projects are the most important. But it's the portfolio manager who  more...

Managing Business Risk - Financing and Contingency Planning Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan.  more...

Six Sigma DMAIC Controlling the Improved Process Have you ever worked hard to improve yourself in some way--for example, to lose or gain weight, or to exercise regularly? If you have, you know that you have to work just as hard to maintain your progress. The same thing can be said about an improvement in a business process. Six Sigma Green Belts and team members work hard to achieve the Six Sigma level of perfection in a process, and they have  more...

OSHA 30 Hour for Construction - Online OSHA 30 Training ...Take the Course? a Construction Employees with Safety Responsibilities such as Foreman, Superintendents, Project Managers, Safety Coordinators, Safety Specialists a Construction Industry Why Are Customers Taking the Course? a Employer Requirement a State Requirement - Nevada Effective January 1, 2010 - Missouri Effective August 28, 2009 - New York Effective July 2008 -  more...

LockoutTagout for General Industry ...ts of an energy control program - Understand types and responsibilities of people involved with lockout/ tagout - Understand elements that must be included in energy control procedures - Learn the training and inspection requirements - Learn steps to safely apply energy shutdown TOPICS COVERED: * Lockout * Tagout * Conditions for Lockout/ Tagout *  more...

Personal Protective Equipment for General Industry ... * Personal Protective Equipment Standard * Employer Responsibilities * Employee Responsibilities * Eye and Face Protection * Respiratory Protection * Why Head Protection is Important * Potential Hazards * How Hard Hats Protect and Employee's Head * Occupational Noise * Caring for Hearing Protection Devices * Why Hand Protection is Important  more...

OSHA - 10 Hour Construction Outreach Training Program - Online ...cribe the inspection process - Describe the rights and responsibilities of employers and employees under the OSHA Act - The basic requirements for proper aisle and passageway maintenance - Guidelines for identification and protection of floor opening - To understand the importance of effective egress fire protection program OSHA CARD: A US Department of Labor (OSHA) wallet card  more...

OSHA 30 Hour Construction Outreach Training - Online ... online training program designed for persons with safety responsibilities such as safety directors, managers, superintendants, foremen, safety committee members, and other positions responsible for workplace safety and training. The OSHA 30 Hour Training course for Construction has been reviewed and accepted by OSHA for online distribution. Learning Outcomes: - Locate OSHA Standards  more...

General Safety Health Provisions - en Espanol This online Spanish safety course provides an overview of the OSHA standard for General Safety and Health Provisions (OSHA 29 CFR 1926 Subpart C). Topics covered in this course include safety training and education, first aid, fire protection, as well as employee emergency action plans. LEARNING OBJECTIVES: - Know the responsibilities of the employer and employee in the workplace - Know  more...

Spanish- Introduction to OSHA and OSHA Act ...cludes information about employer and employee rights and responsibilities, and a very brief look at the OSHA inspection process, reporting and OSHA recordkeeping (OSHA 300 Log) requirements. LEARNING OBJECTIVES: Understand what OSHA is Describe the Occupational Safety and Health (OSH) Act Explain how the General Duty Clause affects employers Identify the different  more...

Goal Zero Catheter Related Blood Stream Infections This instructional course has been designed to educate licensed nurses regarding the national efforts in effect to reduce the number of central venous access device related blood stream infections. The Joint Commission has addressed this issue in its 2010 National Patient Safety Goals by requiring education of all medical personnel who are involved in managing central lines, in both hospitals and  more...

Welcome to Retail After a brief history of retail and its significance to the economy, store associates will learn about the various retail job responsibilities and career opportunities within the context of the Five P Retail Mode.  more...