Instructor Led Restore Training Classes in Canada

ITSM Metrics (KPIs and TCO) Practitioner Support and Restore - 3 ...g ITSM metrics to help manage and control the support and restore activities, processes and functions to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, effectiveness and quality for the incident and problem management processes and the service desk function. For more information please  more...

Windows Introduction ...ch MANIPULATING WINDOWS Sizing Windows Minimize/Maximize/Restore Buttons Title Bar Selecting menu items using mouse or keyboard Scroll Bar Toolbars Tiling/Cascading Windows Switching between Applications TASK BAR Customising Task Bar Customising Start Button USING ACCESSORIES System Tools Calculator Notepad WordPad Paint Games WINDOWS EXPLORER Moving around Explorer Creating new folders and  more...