Online Result eLearning - Training Resources

Learn Grammar the Easy Way (Part 2) ...the verb should be plural or singular (were or was). As a result , their writing looks less than polished and their work appears less credible to the reader. In this course we?ll take a look at common word selection and grammar problems. As students go through exercises and readings, the instructor is always available for tutoring through e-mail. The book used is "The Classic Guide to Better  more...

Resume Writing This course demonstrates the process of writing a resume that will result in an interview. Designed for anyone who needs a resume, this course will guide students through the process. An overview of resumes including their use, what potential employers look for and styles will be discussed. Comparisons between the job market and individual goals will be made and applied to the process. A  more...

SalesPlus ...kills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of this course you will know the process of selling,  more...

Recognizing Employee Performance ...-- Motivated employees don t just happen they are the result of effective leadership. You will learn how to lay the groundwork for successfully recognizing employee performance, and find out how to identify the recognition methods that your organization offers. There are suggestions for powerful non-monetary rewards and ideas on how to use the job as a way to recognize and motivate. There  more...

Proven success in building an E-business Before you invest, learn the essentials of running an on-line business and avoid getting ripped off! This is an intense course designed to teach you the basics of building your own Internet business. If you think putting up a web site is all you need to do, you are DEAD WRONG! By taking this course you will learn how to control all of the costs associated with starting an Internet business  more...

Medical Terminology Training Learn the language of medicine using the Professional Edge Medical Terminology Training System, designed to insure you will learn and remember new medical words and terms. Take up to 3 months to complete this course. All necessary materials needed to take this course are included with the exception of a medical dictionary. Medical Terminology Training According to the U.S. Department of Labor  more...

Master Search Engine Optimization Competencies for Web Developer (MSEOC) ...ine submissions when done by certified professionals will result in significant search engine rankings for your personal or your client`s website. Web certification standards, especially as it relates to qualifying a search engine placement service, which guarantees top 10 search engine placement, must be stringent. For this reason, we have developed unique guidelines validated by schools and  more...

Fall Protection ...levator shafts, and from roofs to high-rises. Hazards can result from being at an elevation, from being at ground level, or from falling objects. In this complete course your employees will not only learn the OSHA requirements for all types of safety equipment, but will also be trained to identify and avoid situations that might result in a fall hazard. If you have a dream that each of your  more...

Effective Management Principles Within the Law ...d professionalism necessary for effective management. The result can be disastrous: endless conflicts; low morale and productivity; wasted talent; high and costly turnover; and lawsuits based on privacy violations, discrimination, harassment, wrongful termination, among other things. As the workforce and legal mandates have grown more complex, the need for both managerial skills and awareness  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...it of partnership will develop. Brand loyalty will be the result. This course is an overview of the key insights to be found in Darby Checketts new book, Customer Astonishment: 10 Secrets to World-Class Customer Care. User is given 1 year access to this course. Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the crowning achievement in any business.  more...

Comprehensive Medical Coding Training ...riod stated. Not responding to these update notices could result in significant delays, grade reporting issues and failure in the class. Your goal is to complete the course and pass your final exam. Upon successfully passing the Final Examination with an 85% or better score you will receive a Certificate of Completion from a nationally recognized leader in the field of Medical Transcription,  more...

Comprehensive Medical Transcription Training ...riod stated. Not responding to these update notices could result in significant delays, grade reporting issues and failure in the class. Your goal is to complete the course and pass your final exam. Upon successfully passing the Final Examination with an 85% or better score you will receive a Certificate of Completion from a nationally recognized leader in the field of Medical Transcription,  more...

Client/Server Development and Remote Data Access in Visual Basic ... This course puts an emphasis on hands on training. As a result, course work is often in preparation for the lab. Pre-Requisites: Beginner-level knowledge of Visual Basic Basic familiarity with database concepts Required Materials: Visual Basic 6.0 MS Access 2000 Internet access Course material is presented through the use of a website with a username and password given to new students. Some  more...

Accounting In An Hour Whether you re new to the subject or just looking for a good refresher, this course demystifies accounting and financial concepts by providing the basics in just 60 minutes. It prepares non-financial learners to understand and get involved in financial discussions and to make better decisions on financial matters. It is suggested that the student realistically consider their abilities and  more...

Scaling Applications and Resolving Performance Issues recognize how to scale out applications to enterprise level and troubleshoot and identify performance issues that result  more...

Critical Thinking Skills for Managing "Rational decision making is linear and is what you do when you put your facts in order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination." Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical  more...

Problem Performance Identification ... problem performance. There are performance problems that result from the way that the organization operates, which may well make the individual worker unable to perform better, for example in terms of the design of the task they are asked to perform. But there are also performance problems that stem from the workers attitude. In between these two there are performance problems which do not  more...

The Oil and Gas Industry Overview Version 2 ...endent on some of the world's most unstable regions. As a result, companies are applying advanced technologies and improved processes to meet growing demand, as well as working to keep abreast of the constantly shifting geopolitical landscape so critical to success in this sector. This course provides a high-level view of the industry environment, including its scope and structure, and  more...

The Health Care Industry Overview Version 2 ...y adjust their systems and processes for compliance. As a result, they are fine-tuning their business strategies and turning to information technology to eliminate inefficiencies in the value chain, to address issues of access, to improve quality, and to reduce cost. This course provides a high-level view of the health care industry environment, including its key players, trends, structure, and  more...

Elements of a 360-Degree Performance Review ...owever, with proper preparation of your participants, the resulting feedback is far more likely to be accurate and useful. Failure to consider the crucial elements of the review process could result in misspent time and resources and be disappointing for the implementers and ratees. Whether you are currently using a 360-degree performance review process or are considering using one, you will  more...

Assessing Performance Continuously This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this  more...

The Path from Pessimism to Optimism ...int of view is a detrimental influence. Negativity is the result of unchecked pessimism. It's an abnormal pattern of thinking that persists over time and negates solutions and successful outcomes. Learning to deal with negativity will improve both your personal and business relationships. This course identifies how negative attitudes are formed, how you can identify them, and how a bad attitude  more...

Legal Pitfalls Regarding Independent Contractors ...ng upon how workers are classified. Misclassification can result in stiff fines, penalties and back pay and benefit liability. This course will examine the various aspects of hiring and managing independent contractors. You will summarize the hazards of misclassification, learn how to classify workers, and analyze strategies to make sure you don't inadvertently convert independent contractors  more...

Understanding Technical Professionals As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new  more...

The Customer Support Specialist CSS ...mers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers' needs are addressed in an effective, efficient manner. This course will familiarize the individual with the basic role of the CSS and the environment in which he performs his duties,  more...

Working with Internal Customers Excellent customer service lies at the heart of any successful business. However, you should not overlook the importance of meeting the needs and expectations of your fellow employees, your internal customers. By helping other people within your organization, you enable it to succeed. Great internal customer service improves people's morale, productivity, and external customer service, and  more...

Bridge the Expectations Gap ...n the cycle of service, and gaining awareness of what the result of each is likely to be. Are your systems designed for your convenience, or the customers? Do they make it easier or more difficult for customers to do business with you? By mapping the service process, as you will be taught, you'll be able to see more easily where the process can be streamlined for the customer and the necessary  more...

Discovering What Your Customers Want ...faction programs begin with a survey, and not a plan, the result is frequently customer dissatisfaction. To overcome this risk, you must begin by developing a customer satisfaction system before you develop the survey. In this course, you'll explore the bottom-line payoffs for building customer satisfaction. You'll discover the elements of an effective customer satisfaction system. Most  more...

Relationship Management - Preparing the Client Relationship ...visor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what specific roles you must fulfill to become a client's trusted advisor and how your emotional intelligence will assist you in the process. Finally, you will learn how to identify who you should be selling to  more...

The Fundamentals of Effective Thinking Albert Einstein once remarked that "the significant problems we face cannot be solved at the same level of thinking we were at when we created them." It necessarily follows that you must raise your own level of thinking in order to solve pressing business problems and make effective decisions. In this course, you'll explore how to think about the most critical business skill of all--thinking  more...

Problem Solving Generating Alternatives ...business world is complex and multifaceted. As a positive result of that complexity, however, you can enjoy the benefits of increased opportunities in problem solving. This course is designed to equip you with numerous and productive alternative generation strategies that will enable you to draw from a pool of expanded options. By so doing, you'll better recognize and act on the best possible  more...

Budgeting and Controlling Costs ...result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and Cost Control processes. Through interactive  more...

Introduction to Project Process Groups and Initiating a Project ...off represents the beginning. The baton handoff is both a result and an input. In any project, there are many baton "handoffs" that must happen, making the whole project highly interactive. During this interactive experience--called a project--there are interrelated processes that must occur. These processes can be grouped into five Process Groups.The art of project management is to understand  more...

Design of Experiments DOE By the time they reach the Six Sigma?? Improve phase, organizations have a solid understanding of how and why their processes fail to meet customers' expectations. Organizations use the Design of Experiments (DOE), a key methodology of the Six Sigma Improve phase, to quantify with statistical precision the factors that are causing this gap. Well-designed experiments result in effective process  more...

Taguchi and Quality Improvement ...result in effective process design or redesign, and ultimately, improved organizations. The Taguchi Method is a technique for designing and performing experiments to investigate processes where the output depends on many variables. The Taguchi Method allows the Six Sigma teams to avoid the tedious and costly task of running a process using all possible combinations of variables. By  more...

Analyzing Process Capability ...ple, machines, materials and measurements. The cumulative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches Six Sigma?? Black Belts the process capability techniques to  more...

Preparing for the Behavioral Interview ...erviews is that they lack focus and validity. This is the result of a lack of planning and structure on the part of an interviewer. To create and conduct an effective behavioral-based interview, you must have a clear understanding of what behavioral-based information is and the interviewing process itself. In this course, you'll gain a strong understanding of both of these elements.  more...

Interviewing Effectively ...and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview time efficiently. You have to be confident about the methods that are used by whoever  more...

HR s Strategic Role in the Organization HRCI SPHR ...ing the tools at hand. Strategic management occurs as the result of a planning process that reviews internal and external factors affecting the ability of an organization to successfully achieve its goals. This course describes how to guide and lead the change process, how HR can impact regulations and legislations, and the role of HR in risk management and building strategic partnerships. This  more...

Management of the HR Process HRCI SPHR ... becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose the organization and how to plan in HR. It describes  more...

Creating and Analyzing an Operating Budget ...l eventually fall victim to cash flow problems that could result in its downfall.As many would agree, the budget process in any business can be challenging and time-consuming. However, for a business to survive long-term, it must have a clear view of its goals and its means of achieving those goals. A well-planned budget is just the tool to help steer your company in the right direction--your  more...

Managing in a Global Business Environment ...adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic drivers for change is imperative. In order to survive, managers need to be able to respond appropriately,  more...

Communication and Leadership You've asked an employee TWICE to complete a project as soon as possible and still the work isn't completed. You've delegated a task to another employee only to have it done incorrectly. You've sent an e-mail asking for extra help on a project to which you've had several negative responses. What's going on? While these situations could be the result of many different influences, you can eliminate  more...

Communicating with Power and Confidence Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only  more...

CIW Perl Fundamentals Part 1 Basic Syntax ...to output data by using the print function. Identify the result of a numeric Boolean expression. Identify the result of a string Boolean expression. Identify how to match logical operators with their functions. Identify characteristics of an array. Identify how to initialize an array. Identify how to access array elements. Identify the syntax used to create a hash. Identify how to  more...

Intro to Object-Oriented Programming with Java ... Identify features of an anonymous array. Identify the result of executing code that uses multidimensional arrays. Distinguish between instance members and class members. Identify features of scopes of variables. Differentiate between various types of parameters used to invoke methods. Identify features of a package. Unit 2: OOP Features Identify key features of  more...

Intro to Object-Oriented Programming with Java ... Identify features of an anonymous array. Identify the result of executing code that uses multidimensional arrays. Distinguish between instance members and class members. Identify features of scopes of variables. Differentiate between various types of parameters used to invoke methods. Identify features of a package. Unit 2: OOP Features Identify key features of  more...

Java Operations Flow Control ...tivity and precedence rules for operators. Identify the result of executing code that uses the if statement. Identify the result of executing code that uses the if-else construct. Identify the result of executing code that uses the switch statement. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2  more...

Java Operations Flow Control ...tivity and precedence rules for operators. Identify the result of executing code that uses the if statement. Identify the result of executing code that uses the if-else construct. Identify the result of executing code that uses the switch statement. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2  more...

IBM DB2 Universal Database V6 1--App Development ...e tables using a join. Combine two queries into a single result table using set operations. Retrieve data in a restricted condition using a subquery. Retrieve data with referenced values using a correlated subquery. Retrieve data using scalar functions. Retrieve summarized data for groups using grouping functions. Create different levels of aggregation data using GROUPING SETS operations.  more...

IBM DB2 Universal Database V6 1--App Development ...e tables using a join. Combine two queries into a single result table using set operations. Retrieve data in a restricted condition using a subquery. Retrieve data with referenced values using a correlated subquery. Retrieve data using scalar functions. Retrieve summarized data for groups using grouping functions. Create different levels of aggregation data using GROUPING SETS operations.  more...

Oracle Form Builder R6 Writing and Debugging Code ...anges applied to base tables. Write the code to test the result of a DML operation in a trigger by using the attributes of PL/SQL implicit cursors. Identify the rules followed by Form Builder while issuing DML statements during commit processing. Write an On-Logon trigger to override the default logon process. Identify the different ways to run Form Builder against data sources other than  more...

Oracle8 Database Administration - Manage Security ...N is revoked, identify the pictoral representation of the result. Grant object privileges by using Oracle Security Manager. Revoke object privileges by using Oracle Security Manager. Given a scenario in which an object privilege granted with GRANT OPTION is revoked, identify the pictorial representation of the result. Display the system privileges granted at the database level by using  more...

Oracle Form Builder Writing and Debugging Code ...anges applied to base tables. Write the code to test the result of a DML operation in a trigger by using the attributes of PL/SQL implicit cursors. Identify the rules followed by Form Builder while issuing DML statements during commit processing. Write an On-Logon trigger to override the default logon process. Identify the different ways to run Form Builder against non-Oracle data sources.  more...

C Programming - Part 3 ...eld in a structure, for the given scenario. Identify the result of the expressions that use bitwise logical operators, given the values of the variables used in an expression. Identify the output of the expressions that use bitwise shift operators, given the values of the variables used in an expression. Identify the option that lists the one's and two's complement of a given binary number.  more...

C Programming - Part 1 ...ituation. Identify valid expressions in C. Identify the result of implicit conversion in C in mixed expression. Identify the code for the character-based input function that should be used in a given situation. Identify the code for the character-based output function that should be used in a given situation. Identify the code for print function based on a given situation. Compute the  more...

Working with SAP R 3 v4 x Course Overview To fully exploit the functionality of R/3, business users need to be both confident and proficient in the use of all the main navigational features and system functionalities of SAP. This course is essential study for users of all R/3 modules, regardless of the organization's business activities. While confidence in the use of Windows applications is a prerequisite to using  more...

SAP R 3 CO Cost Object Controlling ...s) Basic principles. Components of cost accounting. Result of cost object controlling. Product cost planning. Cost usage. Cost control. Unit 2: Basic Functions Duration: 2 Hour(s) Time-based costing. Preliminary costing. Simultaneous costing. Final costing. Product cost controlling. Costing control. Costing variant. Valuation variant. Unit 3: Requirements for Cost  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3 ... to declare and assign values to variables. Identify the result of Flow-of-control statements in SQL. Identify the query command that retrieves data from joined tables. Add a Data Environment to a Visual Basic Project using the Add Data Environment command. Establish a connection to a SQL Server database using the Data Link Properties dialog box. Display the structure of a SQL Server  more...

Managing Business Risk Developing a Risk Management Plan ...attention to risk factors and safety training needs. As a result, executives at Parmelle are considering hiring you for a new position they are creating: the Director of Organizational Risk Management. In this position, you would design a risk management program. In this meeting, you must answer Barnard a a s questions about the development of risk management as a discipline, the  more...

Oracle Workflow 11i10 Communications Function Activities .... Identify options for branching on a function activity result. Identify options provided by the directory service views. Identify features of various local directory service tables. Load roles in Oracle Workflow Builder. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL.  more...

Oracle Database 10g SQL Fundamentals I Part 1 ...m operations on data. Identify operators used to format results in SQL statements. Identify features of single-row functions. Match the character functions with their uses. Match the number functions with their purpose. Identify the use of natural joins to retrieve data from multiple tables. Identify the use of an equijoin to retrieve data from multiple tables. Identify the use of  more...

C Foundation for Non-C Programmers - Part 1 ...tialize an array for a specified scenario. Calculate the result of manipulating the value of a variable by using a pointer. Identify the appropriate structure declaration for a specified scenario. Calculate the result of manipulating a reference. Unit 2: Operators and Flow Control Statements Duration: 2 - 3 Hour(s) Identify valid C++ expressions. Calculate the output of an  more...

Oracle SQL Specifics Retrieving and Formatting Data ...n alias. Use the concatenation operator to combine query results from multiple table columns into a single column. Perform a query using a pseudocolumn. Identify the components of a basic WHERE clause. Use the WHERE clause to query for a character string or a date. Match each type of operator to the correct label. Identify which operators can be used to find rows that do not meet a  more...

SQL Server 7 0 - Implementing a Database - Part 3 ...the UNION operator. Perform the steps to create a single result set from multiple queries. Identify the characteristics of the SELECT INTO statement. Perform the steps to create a temporary table. Unit 2: Advanced Query Techniques Duration: 3 - 4 Hour(s) Select the guidelines for using subqueries. Perform the steps to return a single value of data. Perform the steps to return a  more...

Business Travel Safety Forming a Corporate Travel Safety Program ...nd its sales into markets in Asia and South America. As a result of this decision, some employees will need to travel extensively. To prepare for this increase in travel, and in light of recent international emergencies, it has been decided to develop a travel safety program. You are meeting with Robin Carlson, a Human Resources Specialist, Dean Kramer, a Health and Safety Officer, and Bryce  more...

Systems Analysis Using Client Server Model Part 1 Client Server Env ...er Systems with their features. o Identify factors that result in productivity gain for end users. o Identify business issues to consider during environment evaluation. Audience The audience for this course includes technical managers, system administrators, system analysts, and other network designers. The major relevant duties of the audience include planning IT strategy for  more...

Visual Basic NET-Web Based Development Part 2 ...x for enabling application-level tracing. o Match trace result categories with their descriptions. o Identify the syntax for tracing into a component. o Identify features of user input validation in ASP.NET. o Identify features of input validation types in ASP.NET. o Match ASP.NET validation controls with their functions. o Sequence the steps to add a validation control to a Web  more...

Sexual Harassment What Employees Should Know ... Identify how sexual advances and propositions can result in sexual harassment. Identify the factors that contribute to the determination of whether behavior is sexual harassment. Take actions to prevent and protect yourself from sexual harassment. Identify actions you should take to stop sexual  more...

Interviewing Skills Conducting an Interview ... processes and techniques used to conduct interviews that result in successful hires. Specifically, it teaches students how to conduct an interview through the opening, information gathering, and closing stages, as well as how to address difficult interviews. In addition, students will learn how to evaluate candidates properly to ensure the best candidate is chosen and follow up appropriately  more...

Women in Leadership Developing a Leadership Path ... the demands of her personal and professional lives. As a result, she feels frustrated and overwhelmed and believes that she is not fulfilling her personal and professional duties adequately. As an EAP counselor with a special interest in women's issues in the workplace, you must outline the steps Caroline can take to restore balance to her personal and professional life and offer some  more...

Project Teams Building a Project Team ...eeting. Identify the expected result of a project team. Set team goals. Identify the five language characteristics listed in the TRUST acronym. Encourage better communication within your team. Audience Project managers, manager, and supervisors who are interested in learning more  more...

Brand Management Managing Brand Equity ...cessful, your team has indicated that your hard work will result in your being promoted to Product Manager for Carb-AR. Unit 2: Measuring Brand Equity (0.5 - 1 hour) Select the factors you should measure when conducting a brand assessment. Select the steps to perform a brand assessment. Identify the characteristics that  more...

SAP R 3 3 0 Fundamentals ... business management task is processed. Evaluate query results as a result of calling transactions. C ontent Emphasis Conceptual A udience This course is intended for end users of all SAP R/3 applications. It is suitable for users of all levels including data processing personnel and management. Participants should have a basic knowledge of Windows or other graphical user  more...

CIW Dynamic Server Pages Part 1 ...ify the PHP operator that is used to generate a specified result. • Select the piece of code that uses PHP statements to perform a specified task. • Identify the piece of code that uses PHP variable functions to perform a specified task. • Identify the output of a specified piece of code that uses PHP arrays. • Select the line of code that uses PHP array functions to  more...

CIW Database Specialist Part 4 Advanced JDBC ...C. Topics covered include introduction to metadata and to ResultSetMetaData, SQL exceptions, scrollable and updateable result sets, batch updates, and prepared statements. Finally, the Building Applications Using JDBC teaches about Swing, the Layout Manager, UML and Application Development in JDBC are also covered. Learn To: o Identify functions of DatabaseMetaData methods. o Identify  more...

Frontline Leadership Positively Influencing Workplace Culture ...dapting to the possible changes in the workplace that may result. Unit 2: Influencing the Workplace Culture (0.5 - 1 hour) Identify the styles and affects of frontline leadership on employees. Select guidelines that promote a positive atmosphere. Follow guidelines for promoting a positive atmosphere.  more...

Project Leadership Overcoming Obstacles ...l and the phone is awkward to hold against your ear. As a result, sales began to slow down. In today's meeting, you tell the Product Design team a a Nancy Hurst, Ronald Spear, and Don Hamilton--that the X3 needs to be redesigned. Your job is to help the team deal with and, eventually, accept the change to a less complex, more usable phone. Unit 2:Recognizing and Reducing Team Stress (0.5 -  more...