Online Result eLearning

Excel 2002 Advanced Excel 2002: Advanced Microsoft Lesson 1: Sorting & Filtering Data Introduction Lesson Objectives Opening Excel Importing Data From A Web Page The New Web Query Dialog Box Selecting A Table Navigating Pages Web Query Options Saving A Web Query Placing Data The External Data Toolbar Editing A Query Data Range Properties Refreshing Data Running A Saved Query Full Screen View  more...

Talent Management Acquiring Talent Talent Management: Acquiring Talent Attracting and selecting talented individuals is key to the success of any organization. Once you've defined what the 'right' talent is for your particular area, you need strategies and tactics for attracting, recruiting, and selecting talented people. Talented people are drawn to an organization for numerous reasons, including the organization's image or  more...

Creating and Analyzing an Operating Budget ...l eventually fall victim to cash flow problems that could result in its downfall.As many would agree, the budget process in any business can be challenging and time-consuming. However, for a business to survive long-term, it must have a clear view of its goals and its means of achieving those goals. A well-planned budget is just the tool to help steer your company in the right direction--your  more...

HR s Strategic Role in the Organization HRCI SPHR ...ing the tools at hand. Strategic management occurs as the result of a planning process that reviews internal and external factors affecting the ability of an organization to successfully achieve its goals. This course describes how to guide and lead the change process, how HR can impact regulations and legislations, and the role of HR in risk management and building strategic partnerships. This  more...

Management of the HR Process HRCI SPHR ... becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose the organization and how to plan in HR. It describes  more...

Motivation and Communication in Six Sigma Teams ... success. Team communication is often overlooked, and the result can be missed deadlines, confusion, and team frustration if information is not supplied to all intended parties in a timely fashion. In any Six Sigma deployment, a communication plan will be indispensable, outlining the why, what, who, where, and how of project communication. The communication toolkit is extensive, and team  more...

Quality Assurance and Quality Control ... How do you know that those guidelines will, if followed, result in a successful project? The quality management plan must be audited and measured consistently and efficiently to ensure that it is both adequate and adhered to. In this course, learners will be given an overview of the quality assurance and quality control processes within the project quality management knowledge area. They'll be  more...

Tailoring PRINCE2 reg to a Project Env PRINCE2 2009-aligned ...tors that affect how your project should be managed. As a result, there is no such thing as 'one size fits all' project management. The good news is that PRINCE2 can be tailored to suit any project environment you might work in. PRINCE2 is a flexible framework that can be tailored to any type or size of project. PRINCE2 is recognized as an international standard for process-based project  more...

Antitrust - Trade Associations ... criminal conviction for an antitrust law violation could result in stiff fines for a trade association and its members, jail sentences for individuals who participated in the violation, and a court order disbanding the trade association or severely limiting its activities. Trade associations can protect themselves from such penalties by implementing suitable antitrust compliance procedures.  more...

Rightful Employment Termination ...on), in reality, a termination for no reason is likely to result in a wrongful termination claim. It is much more practical, as well as legally defensible, if there is a legitimate, well documented reason for the termination, and if the termination is handled in an ethical and fair manner. This course is designed to give you an overview of how to "rightfully" terminate an employee because of a  more...

Privacy Information Security ...If it lands in the wrong hands, this same information can result in harm to the very individuals it was meant to serve. The protection of an individual's personal information has business implications that extend beyond the privacy of any one individual. Private information relative to certain businesses and industries is protected by various laws. For example the Health Insurance Portability  more...

Promoting a Substance-free Workplace ...tend to have other personal problems outside of work as a result of the substance abuse, which further impairs their ability to concentrate on their work. Successful substance-free workplace programs can result in decreased absenteeism, fewer accidents, less downtime, reduced turnover, and fewer incidents of theft, as well as improving morale and productivity for all employees. This course is  more...

Interpersonal Communication Communicating with Confidence Interpersonal Communication: Communicating with Confidence Are you reluctant to voice your opinions to your colleagues for fear they'll be judged negatively? Do you find yourself avoiding awkward communication situations? Confident interpersonal communication skills are essential for healthy and successful relationships, whether personal or professional. Once you've learned how to apply  more...

Illegal Insider Trading Simulation ...law, information in this course may become outdated. As a result, any individual using this course should consult with legal counsel before taking action based on this information. This product does not constitute legal advice. No warranties, express or implied, are offered as to the content of this course. By using this course, you agree not to hold SkillSoft Corporation, Sheehan Phinney Bass  more...

Workplace Diversity Awareness Simulation ...law, information in this course may become outdated. As a result, any individual using this course should consult with legal counsel before taking action based on this information. This product does not constitute legal advice. No warranties, express or implied, are offered as to the content of this course. By using this course, you agree not to hold SkillSoft Corporation, Baker Donelson  more...

The Customer Service Representative CSR ...mers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Service Representatives (CSR) and support centers have a vital role to play in ensuring customers' needs are addressed in an effective, efficient manner. This course will familiarize the individual with the basic role of the CSR and the environment in which he performs his duties,  more...

Bridge the Expectations Gap ...n the cycle of service, and gaining awareness of what the result of each is likely to be. Are your systems designed for your convenience, or the customers? Do they make it easier or more difficult for customers to do business with you? By mapping the service process, as you will be taught, you'll be able to see more easily where the process can be streamlined for the customer and the necessary  more...

Environmental Management Systems EMS ...portance of sound environmental management practices that result in economic gain. The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies. International standards covering environmental management are intended to provide organizations with the elements of an effective environmental management system (EMS) that can be integrated with other  more...

Sprains and Strains Sprains and Strains Each year thousands of workers are injured in the workplace, costing employers billions of dollars in hidden costs. The most common of these injuries are sprains and strains. Most workplace injuries are caused by manual tasks, such as lifting or carrying loads, working in fixed positions, repetitive tasks, or using heavy, vibrating tools. Manual tasks, if not performed  more...

Slips Trips and Falls Slips, Trips and Falls Slips, trips, and falls constitute the majority of general industry accidents. They cause 15 of all accidental deaths and are second only to motor vehicles as a cause of fatalities. This course is intended to provide employees with the ability to recognize and prevent slip, trip, and fall hazards and to address the key components of ladder safety. The content in this  more...

Mold Awareness Mold Awareness Many businesses and organizations, including government-owned facilities, can experience mold at their facilities at some point in their business life. A mold is a coating or discoloration that develops in a damp atmosphere on the surface of food or fabric. Not everyone is at risk from exposure to molds but certain groups of individuals, including infants and the elderly, are  more...

Heat and Cold Exposure Management HAZWOPER ...jectives are to: identify heat-related illnesses that can result from exposure to hot temperatures, specify first aid measures for heat-related illness, identify individual factors that affect the body's ability to withstand hot temperatures, specify steps to avoid or reduce heat-related illness, specify conditions and injuries that can result from exposure to cold temperatures, specify first  more...

Food Safety Handling ...dministration, between 2 and 3 of all foodborne illnesses result in secondary long-term illnesses. Some strains of E. coli can cause kidney failure in infants, and salmonella can lead to reactive arthritis and serious infections. In addition to the risks from badly prepared or handled food, there is the potential risk of malicious contamination. Those involved in food preparation must follow  more...

Integrated Project Change Control and Close ...nges are implemented and signed off by stakeholders. As a result, project managers must hold multiple perspectives and simultaneously consider the many facets of their projects. This course will equip project managers with the tools and techniques to manage project change in an integrated fashion and to close out phases and projects so that all aspects are brought to a controlled close. The  more...

Managing Workplace Harassment Complaints Simulation ...law, information in this course may become outdated. As a result, any individual using this course should consult with legal counsel before taking action based on this information. This product does not constitute legal advice. No warranties, express or implied, are offered as to the content of this course. By using this course, you agree not to hold SkillSoft Corporation, Baker Donelson  more...

Dealing With Sexual Harassment Simulation ...law, information in this course may become outdated. As a result, any individual using this course should consult with legal counsel before taking action based on this information. This product does not constitute legal advice. No warranties, express or implied, are offered as to the content of this course. By using this course, you agree not to hold SkillSoft Corporation, Sheehan Phinney Bass  more...

Scaling Applications and Resolving Performance Issues Scaling Applications and Resolving Performance Issues Microsoft recognize how to scale out applications to enterprise level and troubleshoot and identify performance issues that result  more...

Six Sigma Leadership and Change Management ...pport sometimes create organizational roadblocks that may result in deployment failures. Six Sigma Black Belts should be able to identify these roadblocks and deal with them effectively. Six Sigma deployment is a revolutionary strategy and may result in significant organizational changes. Black Belts need to proactively anticipate human responses, overcome them, and lead the organizational  more...

Starting Up Initiating Directing a Project PRINCE2 2009-aligned ...l the sub-systems that work together to achieve a desired result. The PRINCE2 project management system is no exception. Its framework consists of seven distinctive processes that define the management activities of a project's life cycle. They encompass all activities related to starting up, directing, initiating, controlling, managing a stage boundary and closing a project. The seven  more...

Cash Flow Mgmt Essentials for Non-financial Professionals ...hallenge with many businesses. Sale of goods and services results in cash coming in, while paying bills, taxes, dividends, and the repayment of loans result in cash going out. This course provides some insights into managing cash flow in your area of operation. You are guided through the classification of cash flow into operating, investing, and financing activities. You are then introduced to  more...

Diversity Awareness Simulation ...ed Products - a US-based circuit board manufacturer. As a result of expansion into new sales territories, your company has been broadening its workforce, and employee diversity is starting to be addressed more formally. As a participant in the new training initiative, you've been sent to a diversity training seminar. This simulation is based on the SkillSoft series "Diversity on the Job" and  more...

Purchasing Finding Sources of Supply ...d conveying those requirements to the right suppliers may result in huge savings for your organization. But finding the right suppliers takes effort. First you need to identify the best available suppliers based on reliable information and research. Then you need to prepare a solicitation document, such as a Request for Proposal or Request for Quotation, and send it to the qualified suppliers.  more...

Delivering a Difficult Message with Diplomacy Tact ... stress at the thought of the conversation's potential to result in a situation of high emotions. This course explores the skills needed to help you effectively plan and deliver your difficult message. It helps you learn how to develop and frame your message by examining issues such as careful preparation, wording, and delivery. If you deliver your difficult message with diplomacy and tact, you  more...

Tool Support in Software Testing ... and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing.  more...

Configuration Mgmt Risks Incidents in Software Testing ... and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing.  more...

Software Test Management ... and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing.  more...

White Box Software Testing Techniques ... and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing.  more...

Black Box Software Testing Techniques ... and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing.  more...

Static Techniques Test Design in Software Testing ... and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing.  more...

Testing Throughout the Software Life Cycle ... and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing.  more...

Fundamentals of Software Testing ... and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing.  more...

First Steps for Turning Around a Performance Problem First Steps for Turning Around a Performance Problem If not dealt with in a timely manner, minor performance problems can develop into larger issues that affect the success of the whole organization. Understanding how to broach the subject of performance with employees enables you to keep the discussion focused on the real issues and required expectations. When you know how to implement  more...

Balancing Your Responsibilities Simulation ...u to assume many of Geoff's former responsibilities. As a result, your workload is very heavy and you're finding your job increasingly stressful. Your personal life is also stressful due to an elder care issue. Your mother, who has numerous health problems, relies on you to take her to medical appointments. Balancing this responsibility with your professional ones has become very difficult.  more...

Understanding Organizational Change ...ly, ideally, you'll see that the change brings a positive result for your own job, and your organization. A clear understanding of what organizational change is, and what to expect when dealing with it, can shorten the period of adjustment so you can get back on track sooner. This course provides a basic understanding of what is meant by organizational change and typical events that can trigger  more...

Opportunity Development Simulation ...r products most effectively in the market they serve. The result is that management cannot reliably forecast future sales results, and individual sales performance tends to follow a series of unpredictable peaks and valleys. Management at Koshi has been studying the principles of Sales Manufacturing, and they believe it is the answer to their ailing performance in the marketplace. This  more...

IT Strategy Essentials Business IT Strategy Alignment ...ive constant improvement in business operations. This can result in new products and capabilities that give the company a competitive advantage. You can measure IT and business alignment by examining the extent to which IT supports business goals, and the degree to which business strategy capitalizes on IT capabilities. This course reviews the essential components of an IT-business aligned  more...

JavaScript Browser Scripting Fundamentals JavaScript: Browser Scripting Fundamentals Using JavaScript, developers can interact with numerous browser objects, create and modify windows and frames, and access and modify form information. This course explores and demonstrates how to use JavaScript to access and modify client-side features of the browser, and as a result to add a degree of interactivity to web sites. Specific topics  more...

Managing ADO NET Connections Commands with VB 2008 Managing ADO.NET Connections & Commands with VB 2008 Microsoft ADO.NET connections and commands are crucial components of building data-driven applications. This course examines managing connections using connection pools and configuration files, as well as stored procedures, and using generic data-access code to establish a connection. Specific topics covered include optimizing ADO.NET  more...

Performing Advanced Query Techniques in SQL Server 2008 ...functions, and common table expressions to manipulate the result set for a query. To manipulate the result sets and generate rollup information, such as totals, the CUBE, GROUPING SETS, and ROLLUP operators can be used with the GROUP BY statement. UNION, INTERSECT, and EXCEPT can be used to gather specific results in a query. Transact-SQL also provides features that manage international  more...

Oracle Database 11g R2 Application Performance Enhancements ... two different caches. The first cache includes SQL Query Result Cache used to cache query results or query blocks for future use, which reduces memory use and provides scalability. The second cache is the PL/SQL cross-section function result caching mechanism, which provides a language-supported and system-managed means for storing the results of PL/SQL functions in the SGA, so that they are  more...

The Food Beverage Industry Overview Version 3 ...any companies seek to exploit the economies of scale that result from mergers and acquisitions. At the same time health and safety is a paramount concern, and strict standards are legally enforced. The industry is monitored both by national governments and international bodies like the World Health Organization. This course is designed to help learners understand key concepts, issues, and  more...

Managing Workforce Generations Working with the 21st Century Generation Mix Managing Workforce Generations: Working with the 21st Century Generation Mix Many of the same influences have shaped the lives and work experiences of the newer generations - the Millennials and the Generation Xers. Widespread Internet usage, for example, means that, typically, these generations are adept in technology. Globalization is another shaping influence, with the result that both  more...

HR as Business Partner Linking HR Functions with Organizational Goals ...ship and organizational capabilities to achieve the final result, and ensure all processes are aligned with these goals. This course examines the core functions of HR and demonstrates how you can use these functions to transcend administrative concerns and address the strategic objectives of the organization. It investigates the special transformational roles performed by HR leaders and the  more...

Managing ADO NET 4 Connections Commands with C 2010 Managing ADO.NET 4 Connections & Commands with C# 2010 Microsoft Microsoft Certified Technology Specialist .Net Framework 4, Data Access (Exam 70-516) ADO.NET connections and commands are crucial components of building data-driven applications. This course examines managing connections using connection pools and configuration files, as well as stored procedures, and using generic data-access  more...

Preparing for Effective Business Meetings ...r a given meeting is truly necessary or whether a similar result could be achieved through a different type of communication. It will also equip you with the skills to choose the best participants, and create an agenda that will guide the group to achieve meeting goals as efficiently and productively as possible. Finally, it will describe how to prepare yourself, your venue, and your  more...

Planning Projects with Project Server 2007 ...anagement (Exam 70-633) Successful projects are the result of successful project plans. By combining the use of Microsoft's Office Project Professional with use of Office Project Server, a project manager has the tools to manage and oversee all aspects of project plans and deliverables. This course describes the project, scope, and schedule, risk, and staffing management plans, and how a  more...

Resume Writing This course demonstrates the process of writing a resume that will result in an interview. Designed for anyone who needs a resume, this course will guide students through the process. An overview of resumes including their use, what potential employers look for and styles will be discussed. Comparisons between the job market and individual goals will be made and applied to the process. A  more...

Manifesting 103: How to Get What You Want w/o Goofing it Up First ! Achieving Life & Livelihood Potential w/Momentum Manifesting 103 the third and final installment of the Manifesting Series by Susan James, introduces to the student the Mechanics of Desire and from where it begins. Also addressed is the question, if we desire it, how can we manifest it ? The ego plays an important role in this evolving stage of manifesting. It is here that the defining line  more...

Client/Server Development and Remote Data Access in Visual Basic ... This course puts an emphasis on hands on training. As a result, course work is often in preparation for the lab. Pre-Requisites: Beginner-level knowledge of Visual Basic Basic familiarity with database concepts Required Materials: Visual Basic 6.0 MS Access 2000 Internet access Course material is presented through the use of a website with a username and password given to new students. Some  more...

Proven success in building an E-business Before you invest, learn the essentials of running an on-line business and avoid getting ripped off! This is an intense course designed to teach you the basics of building your own Internet business. If you think putting up a web site is all you need to do, you are DEAD WRONG! By taking this course you will learn how to control all of the costs associated with starting an Internet business  more...

Expert Certificate Course in Medical Coding ...riod stated. Not responding to these update notices could result in significant delays, grade reporting issues and failure in the class. Your goal is to complete the course and pass your final exam. Upon successfully passing the Final Examination with an 85% or better score you will receive a Certificate of Completion from a nationally recognized leader in the field of Medical Transcription,  more...

Medical Terminology Training Learn the language of medicine using the Professional Edge Medical Terminology Training System, designed to insure you will learn and remember new medical words and terms. Take up to 3 months to complete this course. All necessary materials needed to take this course are included with the exception of a medical dictionary. Medical Terminology Training According to the U.S. Department of Labor  more...

Legal Research and Writing ...ior: Plagiarism - Using another person?s words, ideas, or results without giving proper credit to that person, giving the impression that it is a student?s own work Any form of cheating on examinations Altering academic or clinical records Falsifying information for any assignment Partly or wholly completing an assignment for another student or submitting assignments partially or wholly  more...

Comprehensive Medical Transcription Training ...riod stated. Not responding to these update notices could result in significant delays, grade reporting issues and failure in the class. Your goal is to complete the course and pass your final exam. Upon successfully passing the Final Examination with an 85% or better score you will receive a Certificate of Completion from a nationally recognized leader in the field of Medical Transcription,  more...

Medical Office Specialist Training I (No Terminology) Prepare for an exciting clerical or administrative career in a private medical or dental practice, hospital, or clinic. This is a complete and comprehensive online Medical office Specialist Training Course that takes 2 months to complete. All necessary materials needed to take this course are included. Please Print Out And Carefully Read This Information! Demand for medical office assistants  more...

Medical Office Specialist Training II (With Terminology) Prepare for an exciting clerical or administrative career in a private medical or dental practice, hospital, or clinic. This is a complete and comprehensive online medical office specialist course that takes 4 months to complete. All necessary materials needed to take this course are included with the exception of a medical dictionary. Please Print Out And Carefully Read This Information! Demand  more...

Master Search Engine Optimization Competencies for Web Developer (MSEOC) ...ine submissions when done by certified professionals will result in significant search engine rankings for your personal or your client`s website. Web certification standards, especially as it relates to qualifying a search engine placement service, which guarantees top 10 search engine placement, must be stringent. For this reason, we have developed unique guidelines validated by schools and  more...

Recognizing Employee Performance ...tivated employees don ™t just happen they are the result of effective leadership. You will learn how to lay the groundwork for successfully recognizing employee performance, and find out how to identify the recognition methods that your organization offers. There are suggestions for powerful non-monetary rewards and ideas on how to use the job as a way to recognize and motivate. There  more...

Fall Protection ...levator shafts, and from roofs to high-rises. Hazards can result from being at an elevation, from being at ground level, or from falling objects. In this complete course your employees will not only learn the OSHA requirements for all types of safety equipment, but will also be trained to identify and avoid situations that might result in a fall hazard. If you have a dream that each of your  more...

Accounting In An Hour Whether you ™re new to the subject or just looking for a good refresher, this course demystifies accounting and financial concepts by providing the basics in just 60 minutes. It prepares non-financial learners to understand and get involved in financial discussions and to make better decisions on financial matters. It is suggested that the student realistically consider their abilities and  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...it of partnership will develop. Brand loyalty will be the result. This course is an overview of the key insights to be found in Darby Checketts ™ new book, Customer Astonishment: 10 Secrets to World-Class Customer Care. User is given 1 year access to this course. Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the crowning achievement in any  more...

Effective Management Principles Within the Law ...d professionalism necessary for effective management. The result can be disastrous: endless conflicts; low morale and productivity; wasted talent; high and costly turnover; and lawsuits based on privacy violations, discrimination, harassment, wrongful termination, among other things. As the workforce and legal mandates have grown more complex, the need for both managerial skills and awareness  more...

SalesPlus ...kills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of this course you will know the process of selling,  more...

Learn Grammar the Easy Way (Part 2) ...the verb should be plural or singular (were or was). As a result , their writing looks less than polished and their work appears less credible to the reader. In this course we?ll take a look at common word selection and grammar problems. As students go through exercises and readings, the instructor is always available for tutoring through e-mail. The book used is "The Classic Guide to Better  more...

Working with Difficult People ...n about the people, situations, and interactions that can result in having a difficult time at work. The information presented in this course covers new ways to think about how to deal more effectively with difficult people and situations at work - by changing your thinking and trying some new approaches.As an extra added bonus, when you enroll you will be given up to one year access to this  more...

The EcoBroker Certificate Program ...enjoy a variety of energy and dollar saving benefits as a result of the reduced maintenance and utility costs associated with more energy-efficient properties. The EcoBroker emphasis on recognizing and taking advantage of the energy-efficient features of properties, or perhaps achieving financing for energy-efficiency improvements, allows real estate clients and consumers to experience a  more...

Communication and Leadership You've asked an employee TWICE to complete a project as soon as possible and still the work isn't completed. You've delegated a task to another employee only to have it done incorrectly. You've sent an e-mail asking for extra help on a project to which you've had several negative responses. What's going on? While these situations could be the result of many different influences, you can eliminate  more...

Managing in a Global Business Environment ...adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic drivers for change is imperative. In order to survive, managers need to be able to respond appropriately,  more...

Preparing for the Behavioral Interview ...erviews is that they lack focus and validity. This is the result of a lack of planning and structure on the part of an interviewer. To create and conduct an effective behavioral-based interview, you must have a clear understanding of what behavioral-based information is and the interviewing process itself. In this course, you'll gain a strong understanding of both of these elements.  more...

Interviewing Effectively ...and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview time efficiently. You have to be confident about the methods that are used by whoever  more...

The Oil and Gas Industry Overview Version 2 ...endent on some of the world's most unstable regions. As a result, companies are applying advanced technologies and improved processes to meet growing demand, as well as working to keep abreast of the constantly shifting geopolitical landscape so critical to success in this sector. This course provides a high-level view of the industry environment, including its scope and structure, and  more...

The Health Care Industry Overview Version 2 ...y adjust their systems and processes for compliance. As a result, they are fine-tuning their business strategies and turning to information technology to eliminate inefficiencies in the value chain, to address issues of access, to improve quality, and to reduce cost. This course provides a high-level view of the health care industry environment, including its key players, trends, structure,  more...

Elements of a 360-Degree Performance Review ...owever, with proper preparation of your participants, the resulting feedback is far more likely to be accurate and useful. Failure to consider the crucial elements of the review process could result in misspent time and resources and be disappointing for the implementers and ratees. Whether you are currently using a 360-degree performance review process or are considering using one, you will  more...

Assessing Performance Continuously This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships  more...

Legal Pitfalls Regarding Independent Contractors ...ng upon how workers are classified. Misclassification can result in stiff fines, penalties and back pay and benefit liability. This course will examine the various aspects of hiring and managing independent contractors. You will summarize the hazards of misclassification, learn how to classify workers, and analyze strategies to make sure you don't inadvertently convert independent contractors  more...

Understanding Technical Professionals As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new  more...

Problem Performance Identification ... problem performance. There are performance problems that result from the way that the organization operates, which may well make the individual worker unable to perform better, for example in terms of the design of the task they are asked to perform. But there are also performance problems that stem from the workers attitude. In between these two there are performance problems which do not  more...

Critical Thinking Skills for Managing "Rational decision making is linear and is what you do when you put your facts in order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination." Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical  more...

Initial Ongoing Processes in a PRINCE2-aligned Project ...l the sub-systems that work together to achieve a desired result. The PRINCE2 project management system is no exception. Its framework consists of eight distinctive processes that define the management activities of a project's life cycle. They encompass all activities related to starting up, initiating, planning, directing, controlling, managing and closing a project. The eight processes  more...

Identifying What the Customer Wants Do you know what your customer wants? Traditionally, companies have assumed customer needs and expectations. Today, the more successful companies actively solicit customer input. The result? They create products the customer wants and needs. To compete successfully in today's market, you'll need to do the same.This course presents ways you can solicit your customer's voice, methods to prioritize  more...

Managing Process Improvements ...any organizations neglect the management phase, and, as a result, the effort ends up failing. How do you manage such a vast improvement undertaking? This course will explain who is responsible for managing process improvement, how to manage improvement effectively, and how to handle inherent process improvement problems. You'll learn to set short-term improvement goals and acknowledge each  more...

Managing Sexual Harassment Problems Simulation ...law, information in this course may become outdated. As a result, any individual using this course should consult with legal counsel before taking action based on this information. This product does not constitute legal advice. No warranties, express or implied, are offered as to the content of this course. By using this course, you agree not to hold SkillSoft Corporation, Sheehan Phinney Bass  more...

Access 2000 User Series ...es (27 Minutes) 4.1 Selecting Fields & Ordering the Query Result 4.2 Refining Queries with Criteria 4.3 Updatability of Query Results 4.4 Queries Based on Multiple Tables Access 2000 Advanced (2 Hours 3 Minutes) 1.0 Building and Modifying Forms (51 Minutes) 1.1 Adding Controls 1.2 Selecting Controls 1.3 Moving, Sizing and Deleting Controls 1.4 Aligning Controls 1.5 Changing Control Properties  more...

Access 2000 Intermediate Access 2000 Intermediate (2 Hours 4 Minutes) 1.0 Planning and Designing a Database (20 Minutes) 1.1 Evaluating Inputs and Outputs 1.2 Normalization 1.3 Creating a Database Using a Wizard 1.4 Creating a Database from Scratch 2.0 Building and Modifying Tables (49 Minutes) 2.1 Creating Tables Using a Wizard 2.2 Creating Tables from Scratch & Data Types 2.3 Setting Primary Keys 2.4 Field Properties  more...

Working with Internal Customers Excellent customer service lies at the heart of any successful business. However, you should not overlook the importance of meeting the needs and expectations of your fellow employees, your internal customers. By helping other people within your organization, you enable it to succeed. Great internal customer service improves people's morale, productivity, and external customer service, and  more...

Discovering What Your Customers Want ...faction programs begin with a survey, and not a plan, the result is frequently customer dissatisfaction. To overcome this risk, you must begin by developing a customer satisfaction system before you develop the survey. In this course, you'll explore the bottom-line payoffs for building customer satisfaction. You'll discover the elements of an effective customer satisfaction system. Most  more...

Managing Business Risk Developing a Risk Management Plan ...attention to risk factors and safety training needs. As a result, executives at Parmelle are considering hiring you for a new position they are creating: the Director of Organizational Risk Management. In this position, you would design a risk management program. In this meeting, you must answer Barnard a a s questions about the development of risk management as a discipline, the  more...

Oracle Workflow 11i10 Communications Function Activities ... Identify options for branching on a function activity result. Identify options provided by the directory service views. Identify features of various local directory service tables. Load roles in Oracle Workflow Builder. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL.  more...

Oracle Database 10g SQL Fundamentals I Part 1 ... operations on data. Identify operators used to format results in SQL statements. Identify features of single-row functions. Match the character functions with their uses. Match the number functions with their purpose. Identify the use of natural joins to retrieve data from multiple tables. Identify the use of an equijoin to retrieve data from multiple tables. Identify the  more...

SAP R 3 CO Cost Object Controlling ... Basic principles. Components of cost accounting. Result of cost object controlling. Product cost planning. Cost usage. Cost control. Unit 2: Basic Functions Duration: 2 Hour(s) Time-based costing. Preliminary costing. Simultaneous costing. Final costing. Product cost controlling. Costing control. Costing variant. Valuation variant. Unit 3:  more...

Working with SAP R 3 v4 x Course Overview To fully exploit the functionality of R/3, business users need to be both confident and proficient in the use of all the main navigational features and system functionalities of SAP. This course is essential study for users of all R/3 modules, regardless of the organization's business activities. While confidence in the use of Windows applications is a prerequisite to using  more...

C Programming - Part 1 ...ituation. Identify valid expressions in C. Identify the result of implicit conversion in C in mixed expression. Identify the code for the character-based input function that should be used in a given situation. Identify the code for the character-based output function that should be used in a given situation. Identify the code for print function based on a given situation. Compute the  more...

C Programming - Part 3 ...eld in a structure, for the given scenario. Identify the result of the expressions that use bitwise logical operators, given the values of the variables used in an expression. Identify the output of the expressions that use bitwise shift operators, given the values of the variables used in an expression. Identify the option that lists the one's and two's complement of a given binary number.  more...

C Foundation for Non-C Programmers - Part 1 ...tialize an array for a specified scenario. Calculate the result of manipulating the value of a variable by using a pointer. Identify the appropriate structure declaration for a specified scenario. Calculate the result of manipulating a reference. Unit 2: Operators and Flow Control Statements Duration: 2 - 3 Hour(s) Identify valid C++ expressions. Calculate the output of an  more...

Oracle SQL Specifics Retrieving and Formatting Data ... alias. Use the concatenation operator to combine query results from multiple table columns into a single column. Perform a query using a pseudocolumn. Identify the components of a basic WHERE clause. Use the WHERE clause to query for a character string or a date. Match each type of operator to the correct label. Identify which operators can be used to find rows that do not meet a  more...

Oracle Form Builder Writing and Debugging Code ...nges applied to base tables. Write the code to test the result of a DML operation in a trigger by using the attributes of PL/SQL implicit cursors. Identify the rules followed by Form Builder while issuing DML statements during commit processing. Write an On-Logon trigger to override the default logon process. Identify the different ways to run Form Builder against non-Oracle data  more...

Oracle Form Builder R6 Writing and Debugging Code ...anges applied to base tables. Write the code to test the result of a DML operation in a trigger by using the attributes of PL/SQL implicit cursors. Identify the rules followed by Form Builder while issuing DML statements during commit processing. Write an On-Logon trigger to override the default logon process. Identify the different ways to run Form Builder against data sources other than  more...

SQL Server 7 0 - Implementing a Database - Part 3 ...the UNION operator. Perform the steps to create a single result set from multiple queries. Identify the characteristics of the SELECT INTO statement. Perform the steps to create a temporary table. Unit 2: Advanced Query Techniques Duration: 3 - 4 Hour(s) Select the guidelines for using subqueries. Perform the steps to return a single value of data. Perform the steps to return a  more...

Java Operations Flow Control ...ivity and precedence rules for operators. Identify the result of executing code that uses the if statement. Identify the result of executing code that uses the if-else construct. Identify the result of executing code that uses the switch statement. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java  more...

Java Operations Flow Control ...ivity and precedence rules for operators. Identify the result of executing code that uses the if statement. Identify the result of executing code that uses the if-else construct. Identify the result of executing code that uses the switch statement. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java  more...

Intro to Object-Oriented Programming with Java ... Identify features of an anonymous array. Identify the result of executing code that uses multidimensional arrays. Distinguish between instance members and class members. Identify features of scopes of variables. Differentiate between various types of parameters used to invoke methods. Identify features of a package. Unit 2: OOP Features Identify key features of  more...

Intro to Object-Oriented Programming with Java ... Identify features of an anonymous array. Identify the result of executing code that uses multidimensional arrays. Distinguish between instance members and class members. Identify features of scopes of variables. Differentiate between various types of parameters used to invoke methods. Identify features of a package. Unit 2: OOP Features Identify key features of  more...

CIW Perl Fundamentals Part 1 Basic Syntax ...to output data by using the print function. Identify the result of a numeric Boolean expression. Identify the result of a string Boolean expression. Identify how to match logical operators with their functions. Identify characteristics of an array. Identify how to initialize an array. Identify how to access array elements. Identify the syntax used to create a hash. Identify how to  more...

Business Travel Safety Forming a Corporate Travel Safety Program ...nd its sales into markets in Asia and South America. As a result of this decision, some employees will need to travel extensively. To prepare for this increase in travel, and in light of recent international emergencies, it has been decided to develop a travel safety program. You are meeting with Robin Carlson, a Human Resources Specialist, Dean Kramer, a Health and Safety Officer, and Bryce  more...

Systems Analysis Using Client Server Model Part 1 Client Server Env ...er Systems with their features. o Identify factors that result in productivity gain for end users. o Identify business issues to consider during environment evaluation. Audience The audience for this course includes technical managers, system administrators, system analysts, and other network designers. The major relevant duties of the audience include planning IT strategy for  more...

Visual Basic NET-Web Based Development Part 2 ...x for enabling application-level tracing. o Match trace result categories with their descriptions. o Identify the syntax for tracing into a component. o Identify features of user input validation in ASP.NET. o Identify features of input validation types in ASP.NET. o Match ASP.NET validation controls with their functions. o Sequence the steps to add a validation control to a Web  more...

Sexual Harassment What Employees Should Know ... Identify how sexual advances and propositions can result in sexual harassment. Identify the factors that contribute to the determination of whether behavior is sexual harassment. Take actions to prevent and protect yourself from sexual harassment. Identify actions you should take to stop sexual  more...

Interviewing Skills Conducting an Interview ... processes and techniques used to conduct interviews that result in successful hires. Specifically, it teaches students how to conduct an interview through the opening, information gathering, and closing stages, as well as how to address difficult interviews. In addition, students will learn how to evaluate candidates properly to ensure the best candidate is chosen and follow up appropriately  more...

Women in Leadership Developing a Leadership Path ... the demands of her personal and professional lives. As a result, she feels frustrated and overwhelmed and believes that she is not fulfilling her personal and professional duties adequately. As an EAP counselor with a special interest in women's issues in the workplace, you must outline the steps Caroline can take to restore balance to her personal and professional life and offer some  more...

Project Teams Building a Project Team ...eeting. Identify the expected result of a project team. Set team goals. Identify the five language characteristics listed in the TRUST acronym. Encourage better communication within your team. Audience Project managers, manager, and supervisors who are interested in learning more  more...

Brand Management Managing Brand Equity ...cessful, your team has indicated that your hard work will result in your being promoted to Product Manager for Carb-AR. Unit 2: Measuring Brand Equity (0.5 - 1 hour) Select the factors you should measure when conducting a brand assessment. Select the steps to perform a brand assessment. Identify the characteristics that  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3 ... to declare and assign values to variables. Identify the result of Flow-of-control statements in SQL. Identify the query command that retrieves data from joined tables. Add a Data Environment to a Visual Basic Project using the Add Data Environment command. Establish a connection to a SQL Server database using the Data Link Properties dialog box. Display the structure of a SQL Server  more...

Oracle8 Database Administration - Manage Security ...N is revoked, identify the pictoral representation of the result. Grant object privileges by using Oracle Security Manager. Revoke object privileges by using Oracle Security Manager. Given a scenario in which an object privilege granted with GRANT OPTION is revoked, identify the pictorial representation of the result. Display the system privileges granted at the database level by using  more...

SAP R 3 3 0 Fundamentals ...usiness management task is processed. Evaluate query results as a result of calling transactions. C ontent Emphasis Conceptual A udience This course is intended for end users of all SAP R/3 applications. It is suitable for users of all levels including data processing personnel and management. Participants should have a basic knowledge of Windows or other graphical user  more...

IBM DB2 Universal Database V6 1--App Development ...e tables using a join. Combine two queries into a single result table using set operations. Retrieve data in a restricted condition using a subquery. Retrieve data with referenced values using a correlated subquery. Retrieve data using scalar functions. Retrieve summarized data for groups using grouping functions. Create different levels of aggregation data using GROUPING SETS operations.  more...

IBM DB2 Universal Database V6 1--App Development ...e tables using a join. Combine two queries into a single result table using set operations. Retrieve data in a restricted condition using a subquery. Retrieve data with referenced values using a correlated subquery. Retrieve data using scalar functions. Retrieve summarized data for groups using grouping functions. Create different levels of aggregation data using GROUPING SETS operations.  more...

CIW Dynamic Server Pages Part 1 ...ify the PHP operator that is used to generate a specified result. • Select the piece of code that uses PHP statements to perform a specified task. • Identify the piece of code that uses PHP variable functions to perform a specified task. • Identify the output of a specified piece of code that uses PHP arrays. • Select the line of code that uses PHP array functions to  more...

CIW Database Specialist Part 4 Advanced JDBC ...C. Topics covered include introduction to metadata and to ResultSetMetaData, SQL exceptions, scrollable and updateable result sets, batch updates, and prepared statements. Finally, the Building Applications Using JDBC teaches about Swing, the Layout Manager, UML and Application Development in JDBC are also covered. Learn To: o Identify functions of DatabaseMetaData methods. o Identify  more...

Frontline Leadership Positively Influencing Workplace Culture ...dapting to the possible changes in the workplace that may result. Unit 2: Influencing the Workplace Culture (0.5 - 1 hour) Identify the styles and affects of frontline leadership on employees. Select guidelines that promote a positive atmosphere. Follow guidelines for promoting a positive atmosphere.  more...

Project Leadership Overcoming Obstacles ...l and the phone is awkward to hold against your ear. As a result, sales began to slow down. In today's meeting, you tell the Product Design team a a ?Nancy Hurst, Ronald Spear, and Don Hamilton--that the X3 needs to be redesigned. Your job is to help the team deal with and, eventually, accept the change to a less complex, more usable phone. Unit 2:Recognizing and Reducing Team Stress (0.5 -  more...

Communicating with Power and Confidence Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only  more...

Relationship Management - Preparing the Client Relationship ...visor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what specific roles you must fulfill to become a client's trusted advisor and how your emotional intelligence will assist you in the process. Finally, you will learn how to identify who you should be selling to  more...

Introduction to Six Sigma There has been an increased interest in Six Sigma in recent years. But what is Six Sigma? This course will introduce you to the foundational concepts of the Six Sigma philosophy and process. It will help you successfully participate in your organization's Six Sigma program. First, you will learn how poor quality harms your business. You will explore what Six Sigma means and the critical elements  more...

OSHA 30 Hour for Construction - Online OSHA 30 Training ...h module quiz. Failure to successfully pass the quiz will result in being locked out of the course and not allowed to continue with an online training format for your outreach training. Once you have successfully completed all of the modules, you must pass a final exam to receive full credit for the course. The exam is 20 questions long and will test your knowledge on information covered  more...

OSHA 10 Hour for General Industry - Online OSHA Outreach Training ...h module quiz. Failure to successfully pass the quiz will result in being locked out of the course and not allowed to continue with an online training format for your outreach training. Once you have successfully completed all of the modules, you must pass a final exam to receive full credit for the course. The exam is 20 questions long and will test your knowledge on information covered  more...

Electrical Safety for General Industry ...workplace Learn about types of injuries that may result from contact with electricity Find out methods of protection from electrical hazards Study OSHA training requirements and other essential factors associated with electrical safety. COURSE PRE-REQUISITE: N/ A Cost: $20. 00 Time Duration: 1 Hour Enrollment: https://secure2.  more...