Results Telephone Seminars

Conducting Successful HR Audits ...ement with business objectives, to measure the impact and results of HR activities, to assist in performing due diligence and to help ensure compliance. To help you improve the effectiveness of your HR auditing activity, this live audio conference reviews and discusses current HR auditing techniques, techniques of employment practices risk assessment, key HR audit areas and the five critical  more...

Water Audits and Nonrevenue Water Reduction Methodologies BenefitsThere are many recent issues affecting the importance of uniform, accurate and effective water utility auditing. The largest urban growth areas of the United States are in the southwestern portion of the country, including Phoenix, Las Vegas and southern California. Water resources available to the areas are fully allocated and becoming more expensive to obtain and deliver. In addition,  more...

Service Level Fundamentals: Maximizing Business Value ...tools; or contain exceptions and exclusions that make the results meaningless. This live audio conference will provide individuals responsible for creating service levels with the principles and tools necessary to create meaningful performance standards. The audio conference will specifically address how to: draft clear calculations that result in consistent measurements; align measurements  more...

Response to Intervention: Addressing Emerging Issues ...ices, careful consideration is needed to achieve positive results. This live audio conference will provide an overview of the important concepts and resources that support a state and district's implementation. Learning Objectives: - You will be able to review three models of RTI and implementation components. - You will be able to discuss controversies in RTI. - You will be able to recognize  more...

Extensive Green Roof Design ...en roof materials and systems and interpret standard test results. - You will be able to explain how design, media, and climate influence plant selection, establishment and vegetation maintenance requirements. - You will be able to review design, plant selection, and climate and determine the potential need for irrigation. This live audio conference is designed for engineers, architects,  more...

Control Costs and Increase Efficiency With P&C Claims Predictive Models ... the soft market continuing to adversely impact financial results, companies are beginning to leverage analytics to help address the 70 to 80 cents of every premium dollar that gets spent on claims. This live audio conference will discuss how companies leverage advanced analytics, internal company data, external third-party databases and 'homemade' synthetic data to help claims adjusters take  more...

Advanced Applicant Tracking Strategies For Government Contractors: Effective Tools To Avoid Claims of Discrimination ...osition is the most common error employers can make which results in Office of Federal Contract Compliance Programs (OFCCP) findings of discrimination and awards of many thousands of dollars. This live audio conference is designed to guide those persons responsible for applicant tracking on practical and effective strategies for the disposition of applicants as a tool for defending against  more...

COBRA: A Little of Everything is Changing ...ES, the subsidy is over - but, now we are living with the results - let's look at the impact the subsidy had on COBRA election rates and claim utilization. And, what is the future of COBRA? Will we still have it after 2014? We will also review what employers are mandated by this law. National Health Care Reform - WHEN for Me? National Health Care Reform is here - but, when does it really  more...

Effective UCC Search Strategies to Minimize Risk BenefitsLenders and other creditors need to know where they stand if a debtor becomes bankrupt. Primarily, this is a function of whether they have a lien or security interest and if so, whether anyone else has a prior lien or security interest. Liens generally must be made public in some way - usually by a filing in a public office - in order to enjoy priority, so prospective lenders and creditors  more...

Pervious Pavement Alternatives ...re answered. This audio conference conveys the scientific results and on-the-ground experiences that answer those questions. We will review performance results and important provisions for pavement design, construction and maintenance. We will discuss established standards for installation of two types of porous paving materials: pervious concrete and open-jointed block. A discussion of case  more...

LEED Credits That Don't Break the Bank! ...s to ensure that all available dollars are captured. This results in projects going over budget, designers having to choose sub-par systems as a result of cost control, and a significant loss in value for owners. This audio conference helps you understand how the LEED system can serve as a foundation to most green incentive and rebate programs. By examining common mistakes, best practices, and  more...

The Secrets of Successful Customer Onboarding ...nies do not provide an orientation to new customers. This results in customer confusion, lack of customer activation, and eventually leads to customer attrition and negative word of mouth, which can damage a company's value proposition. This audio conference will help you understand the secrets of successful onboarding, and how to work with marketing and customer operations to design and  more...

Embracing Social Media to Build Concrete Relationships in a Bricks-and-Mortar World ...mbraced social media and consequently are now seeing huge results. Rather than a tutorial on different online technologies, this program will discuss specifically how you can use social media to establish yourself as a go-to expert in your field - which in effect makes sure you are connecting with new clients and developing concrete relationships. In our business, developing relationships is  more...

Web Research Beyond Standard Search Engines ...is organized on the Internet and how to retrieve the best results. You will learn several simple ways to keep current with the latest legal news, cases and trends. Learn how to pick and choose the kinds of technology that best fit your legal information needs. Learn what free legal resources are available to you online to stay current. Become acquainted with legal blogs and how to access  more...

Are Email Negotiation Blunders Costing You Money? How to Negotiate and Influence With Email ... over and over again, achieving limited or even undesired results. It's like having a whole toolbox full of tools and always reaching for the hammer. These persuasion and negotiation tools are an absolute must for anyone who wants more control over their income, their business and their negotiations. This teleconference is designed for sales managers, directors, account managers, presidents,  more...

Recruiting on a Limited Budget: Proven Low and No Cost Tools and Approaches ...evolving technology, the mandate to deliver above average results with below average budget isn't likely to go away. This teleconference will help you take charge of your own recruiting needs by understanding what tools and approaches are proven to deliver exceptional results yet cost little or no money. Specific attention will be paid to best practices that allow the recruiting organization to  more...

SAS 70 and SSAE 16: Basics, Rules and Standards for Service Organizations BenefitsThis teleconference will discuss the rules of SAS 70s and the benefit/costs for the organizations and auditors using the SAS 70. In addition, there will be discussion on how SAS 70s have gained attention in the post Sarbanes-Oxley era. This will help you implement internal controls in becoming SAS 70 compliant. This will also assist you in analyzing the results of SAS 70 reports.  more...

Low-Impact Development Maintenance and Upkeep Techniques ...elopment concepts into their site development plans. This results in the use of many complex storm water BMPs such as bioinfiltration systems, infiltration basins, constructed wetlands, wet ponds, green roofs and porous pavement. Unlike conventional detention basins which require little maintenance, these complex BMPs require significant short-term and long-term maintenance in order to continue  more...

Return on Investment for Wellness Programs ...o you create it, implement it and effectively measure the results to ensure success for the company, its employees and ultimately, the bottom line? This teleconference will discuss why a wellness program should be a point of serious consideration for your company's health plan as well as how you can implement an effective wellness initiative that delivers significant bottom line results. We'll  more...

Discover the Secrets of Microsoft(R) Excel Pivot Tables ...combined with an enormous flexibility to restructure your results with simple dragging of fields. Whether you need the ability to create a quick look at the data for that important meeting or need more detailed analysis for a printed report, a pivot table will meet your needs. This feature also lets you create a summary of data gathered from more than one worksheet. And there's a great visual  more...

Talent Management: Best Practices to Retain Top Employees BenefitsDesigned for leaders, managers and front line leaders, this teleconference will build a solid understanding of what it takes to engage and retain talent, and demonstrate the pivotal role managers play in this process. See how some of the best organizations deliver engagement and retention results year after year. You will leave knowing what you need to do to equip managers to take action  more...

Integrated Project Delivery Principles and Building Information Modeling ...understanding that dialogue can fail to bring the desired results. This teleconference will help anyone on the project team to gain a better understanding of the possibilities. We will also talk about some project examples and even take a peak into the future. Learning Objectives - You will be able to repeat terms, definitions and players in the process. - You will be able to paraphrase what  more...

Fundamentals of Writing RFPs ...drafting RFPs that are clear, precise and produce desired results. Learn 10 writing tips that will guide you in creating an effective RFP. Learn how to format your RFP to lead vendors toward answering your organization's need in a format that makes it easy to objectively evaluate the proposed solutions. If you want good proposals from responding vendors, you need to write good RFPs. Learn how  more...

Major Issues in WiMAX Tower Leases and Zoning ...er zoning or telecommunications statutes, if their zoning results differ from those for cell phone companies. This teleconference will focus on the unique aspects of WiMAX tower leases and zoning, and help level the playing field by providing private and municipal property owners with the expertise of two faculty members experienced in cell tower leases, WiMAX and telecommunications matters.  more...

Employee Engagement in Troubled Times ...gagement more difficult to achieve. Belt tightening often results in organizational retrenching, reduced staffing levels and increased workloads, and constrained compensation budgets. Nonetheless, there is opportunity amid the economic uncertainty. Careful attention to positioning individuals and teams to succeed will not only allow organizations to weather the storm, but also to emerge from  more...

Developing a Community Nonemergency Response System ...t changes enabled by a new call center are adhered to and results in a tangible ROI by more efficiently managing and balancing non-emergency calls, tracking citizen interactions at the enterprise and departmental levels, measuring service levels against pre-defined metrics and facilitating cross-department collaboration. City managers, administrators, county and municipal officers, public  more...

Pay-for-Performance Redefined ...ees focus their attention on design efficacy and business results, the landscape is such that the historical pay-for-performance perspective is no longer sufficient. This teleconference will explore how pay-and-performance needs to be managed today, as well as present the implications for directors and the compensation designs they oversee. Human resource and payroll managers, personnel  more...

Gatekeepers & Voice Mail: How to Reach Your Prospects Directly BenefitsIf on your prospecting calls you leave voice mails that are not returned, if your introductory emails are deleted and/or if you have been screened out by ruthless gatekeepers, then this information-packed teleconference is a must. Decision makers today are busier than ever and less accessible than ever in history. Gatekeepers screen calls, spam filters trap emails and voice mail blocks  more...

Developing Safety Incentive Programs to Reduce Workers' Compensation Claims ...sOrganizations are constantly challenged to improve their results, in order to stay viable as an entity in the competitive marketplace. A key source of preventable costs is losses associated with Workers' Compensation insurance claims, and their related expenses. Safety incentive programs are a commonly used technique to obtain a step-level improvement in outcomes. Join us for this examination  more...

Managing Benefit Options for Part-Time Employees BenefitsAs the U.S. economy recovers and restructures, many employers find themselves employing more of their workforce on a part time basis. Additionally, in hard to recruit fields such as health care, or with entry level employers such as retailers, part-time employment is the norm and may account for more than 50% of the workforce. Employers struggle with how to design a program that will  more...

Preliminary Project Description Fundamentals ... elements (substructure, shell and interiors) versus work results (CSI MasterFormat numbers). With the advent of BIM and its built-in UniFormat numbering, designers and specifiers find PPDs a great tool to document the project during the schematic design phase of a project, especially for improving communication with cost estimators who already use UniFormat to model costs on nearly every  more...

Time and Territory Sales Management Techniques ...ntless hours, doing busy activities, and getting mediocre results. During this teleconference, you'll learn proven strategies to pre-plan your sales calls, develop a laser focus to dig deep, high and wide in your sales territory. You'll also learn how to gain access to key decision makers, qualify who is serious about doing business with you, and how to proactively manage your accounts and  more...

Understanding the Bridging Project Delivery Method ...sunderstanding that almost always leads to less-than-good results is using traditional design development documents or even schematic design documents as bidding documents. Bridging contract documents are substantially different from design development documents and are usually somewhat more extensive in some areas while less extensive in other areas. Another common failing is for the owner not  more...

Engaging Stakeholders (and Raising Money) With Social Media for Nonprofits ...m nonprofits, person-to-person fundraising campaigns with results and lessons learned. You'll learn about creating your organizations' plan for social media. While this teleconference is most appropriate for those with a basic understanding of social media, novices are welcome too - John is adept at explaining technological concepts in plain English. TWITTER is a registered trademark of  more...

Trends in Miranda Rights and Violations ... means today. This teleconference will help you with the results of proper (and improper) Miranda warnings. We will begin with a brief discussion of the basic parameters of Miranda warnings. Then, we will discuss how those rights have evolved since 1966 and what law enforcement officers must do to ensure compliance with Miranda. Just as importantly, we will review what law enforcement officers  more...

Understanding the Language of Mold Assessment Reports ...d sampling, analysis and the interpretation of laboratory results. The consultant's background and the laboratory's history and experience must always be questioned. If taken to task, would these parties survive a Daubert Motion? If not, their "evidence" could be deemed unqualified and any future testimony as an expert could be excluded in a future legal proceeding. Why would an unqualified  more...

Successful Strategies for Controlling Workers' Compensation Costs nMaintaining workers' compensation insurance is a necessary cost of business, but how do you stop the costs from spinning out of control? An effective workers' compensation program will utilize the available remedies to achieve the goals of reducing injuries, reducing benefit payment and reducing unsuccessful litigation results. This 90-minute teleconference will review the myths and  more...

Real Estate Market Studies: Critical Decision Tool or Superfluous Information? ...arket study process and how to ensure the most insightful results. The outcome of a market study can make or break a project - be prepared to secure the best decision-making results possible. n nLearning Objectives n- You will be able to identify the best providers of market studies. n- You will be able to formulate a scope of work to suit the needs of the assignment. n- You will be able to  more...

Designing Effective Interest Rate Risk Management in Turbulent Times nThe current market has created challenges in managing risks while making a profit. Our tools for risk measurement were in place to help us take action to avoid as much of the impact as possible; yet a review of bank interest margins in the wake of massive rate reductions shows that bankers have a ways to go when using the interest rate risk information to make decisions. n nDuring this  more...

Estate Planning Opportunities in an Uncertain Environment nMotivate the reluctant client; freeze the estate value to reduce the estate tax load. How many of us have clients waiting on the sidelines to decide what to do after experiencing 2008? The uncertain times and uncertain market have actually created the perfect time to use some of the advanced planning tools in the estate planner's arsenal. Depressed values for good assets open up the opportunity  more...

Maximizing Innovation and Design Process Credits for LEED. Certification ...chnical criteria. This latest version (effectively "3.0") results from more than four years of technical research, reviews of many actual LEED® certified projects and advisory activities of hundreds of technical experts. n nThis teleconference is based on publicly available information concerning the LEED® rating and certification system, and is not specifically endorsed or approved by the  more...

How to Get Your Prospect to Move From "I ll Think It Over" to Yes! nDoes it drive you crazy when you hear the following responses from customers: "I'll think it over" or "Get back with me" or "Let me get back with you on this?" n nOften these phrases can be the kiss of death to your deal or project. Let's face the truth - when you hear someone give those replies, most of the time they're not moving in a positive direction. This teleconference will tell you  more...

Fitness for Duty Psychological Evaluations nThis teleconference will help you make decisions when requesting and evaluating risk and fitness for duty evaluations. You'll hear a discussion of common reasons to refer an employee for a FFDE, information initially needed by the evaluating doctor and how to write appropriate questions for the psychologist or psychiatrist to answer. You will also learn about evaluating doctors' credentials,  more...

Effective Program Evaluation for Nonprofits nThe importance of evaluating your nonprofit cannot be underestimated! The data you collect and analyze will let you know the extent to which you have met your goals and objectives, how your clients feel about your organization and its services, whether you are using quality processes, what you can celebrate and how you can improve! Effective evaluations can also tell you about the program design  more...

Issues Surrounding Student Discipline ...pline is the most effective way to avoid such problematic results. This teleconference will assist you in developing such policies and ensuring compliance with applicable state and federal law. It will also help you understand the purpose of the law that regulates student discipline so that you can better appreciate when a policy or practice might pose a potential problem for your organization.  more...

Estate and Gift Tax Audits nThe first question the executor asks when the estate tax return is selected for audit is "why this return?". What was it about the return that caused it to be selected for IRS examination? n nThis teleconference answers that question and many more related to the subject of estate and gift tax return audits. Learn about the characteristics that trigger audits and why some estate and gift tax  more...

Internet Techniques for Locating Lost Relatives nMany professionals are called upon to locate lost relatives of clients or patients. Attend this teleconference and learn the methodology, strategies and techniques that can lead to successfully locating the lost relative. Each search is unique. One always begins by establishing the goal - who needs to be located; determining what is known - the identifiers; and creating a basic research plan.  more...