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The Cure For What Retails You on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course explores how to increase retail sales. During this course, students will explore ways to increase their retail sales. The course works for all levels of retail sales from general sales staff to management but also addresses concerns of small business owners.  more...
Pharmacy Technician National Certification Exam Preparation Course on-line e-learning cbt (computer based)study at homecourseware ...u have never worked in a hospital, or have only worked in retail, we will prepare you to answer questions about other practice settings. The program offers great flexibility you may log in to your course from any computer with an internet connection! The course includes review of the following topics. Pharmacology Review ? Pharmacology can be an intimidating subject, but not when you are  more...
7 Steps to A Lot More Sales on-line e-learning cbt (computer based) ...inesses regardless of size and in all types of industry retail, wholesale, manufacturing, services and professional practices. User is given 1 year access to this course. 7 Steps to A Lot More Sales The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover ?hidden? sales opportunities within  more...
From 123-CBT Computer Based Training
The Retail Industry Overview Version 2 on-line e-learning cbt (computer based) ...Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail  more...
SAP R 3 v4 0 Retail Order Management via Distribution Center on-line e-learning cbt (computer based)cd rom ... The purpose of this course is to give users working in retail companies, dealing with orders, an overview of the possible processes of customer order processing. This course illustrates the training knowledge using an example of a possible process chain, between a retail company and its clients. L earn To: The Retail Process. Basic scenario and related processes. Delivery  more...
SAP R 3 v4 0 Retail Organizational Structures and Master Data on-line e-learning cbt (computer based)cd rom ... The purpose of this course is to give users working in retail companies knowledge of the organizational structure and master data of the SAP R/3 retail system. This course also provides essential skills in daily activities associated with use of Master Data in IS Retail. L earn To: Logistics organizational structure. Organization of financial accounting. Create merchandise  more...
Customer Relationship Mgt Fundamentals of CRM on-line e-learning cbt (computer based)cd rom ...is a Home, Garden, and Entertaining expert with media and retail divisions. Analyses of the demographics of Lillian's market show that it is made up of middle to upper class American women, both career women and homemakers, in the age range of 30-70. As the head of Marketing, you meet with Lillian and Greg Baldwin, her Executive Business Assistant, on a regular basis to discuss marketing  more...
Operations Management Operations Components on-line e-learning cbt (computer based)cd rom Operations Management: Operations Components offers the student an overview of seven components of operations management. The program defines each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company a a s operations. Learn To Select  more...
Managing IT Projects Project Planning Execution on-line e-learning cbt (computer based)cd rom ...take on a major project involving the transformation of a retail business into an online operation. Unfortunately, Don is unable to take on such a project due to personal commitments and is hoping to find a successor. You have been asked to this meeting to see if you would be a suitable candidate. Unit 2: The Project Management Plan (1 - 1.5 hours) Identify methods  more...
CCNT Computer-Telephony Integration Essentials v6 0 on-line e-learning cbt (computer based)cd rom ...ntify uses of Computer-Telephony Integration (CTI) in the retail sector. Match Computer-Telephony Integration (CTI) electronic media with their descriptions. Identify uses of Computer-Telephony Integration (CTI) in the transportation sector. Identify features of Computer-Telephony Integration (CTI) development methods. Match Computer-Telephony Integration (CTI) development platforms  more...
From Learn Skills
Retail Training - Work effectively in a retail environment on-line e-learning cbt (computer based)study at homecoursewareself directed ...retailers have been allowed to trade outside of normal working hours on Monday to Friday and over the weekend. The retail industry has had to become more flexible and be available at times more convenient to customers. Now it is not unusual for retailers to trade every day of the year, with some stores open 24 hours a day. This deregulation of trading hours means there is a range of flexible  more...
Retail Training - Sell products and services on-line e-learning cbt (computer based)study at homecoursewareself directed Customers expect staff working in the store to be able to give appropriate and accurate information about the products and services for sale. In a self-service store, customers simply expect you to know what items are stocked by the store and where they are displayed. In a store that provides assisted service, however, you are expected to have a higher level of general and technical knowledge  more...
Retail Training - Recommend and fit clothing or footwear and products and services on-line e-learning cbt (computer based)study at homecoursewareself directed ...retail operator to help your customers make purchase decisions. To do this, you need to know not only what the customer is looking for, but detailed information about the products in your store. Customers look for products with certain criteria in mind. They will ask you for advice and assistance. When the customer does not really know what they are looking for, a good retail operator will  more...
Retail Training - Profile a retail market on-line e-learning cbt (computer based)study at homecoursewareself directed Have you ever stopped to question why you are attracted to some store windows and not to others? Why you stop to flip through some advertising brochures but throw the rest away without even so much as a glance at the front cover? The answer is that we are all attracted to a certain image. Store operators take advantage of this by projecting an image that will attract their target customer group.  more...
Retail Training - Perform stock control procedures on-line e-learning cbt (computer based)study at homecoursewareself directed ...retailers the stock that the store buys is one of the largest investments they have in their business. The retailer is unable to recover the money paid for the stock you see on the shelves and in stock rooms until it is sold to customers. Stock that is damaged, lost or stolen represents a direct loss to the business. Consequently, a process is needed to control the movement of stock to ensure  more...
Retail Training - Organise and maintain work areas on-line e-learning cbt (computer based)study at homecoursewareself directed Housekeeping is not glamorous or exciting, but it will always be an important part of your work in the retail industry. Housekeeping standards have a major impact on the storea s appearance and image. A store that is neat, clean, attractive and an easy place to shop in, helps to entice customers into the store and encourages them to return.  more...
Retail Training - Operate retail technology on-line e-learning cbt (computer based)study at homecoursewareself directed As little as 20 years ago, much of the equipment you see today in a retail store did not exist. Advances in electronic technology have transformed the way a retail store operates. To be a productive member of the team you will need to know what equipment is available to assist you in your work. You will also need to be able to operate and maintain equipment within your area of responsibility in  more...
Retail Training - Minimise theft on-line e-learning cbt (computer based)study at homecoursewareself directed It is important that you understand exactly what behaviour constitutes theft. It may be helpful to think of theft as the dishonest removal of property that belongs to another person with the intention to permanently deprive the owner of it. It is important to understand this definition so that you can identify theft when it occurs. Put simply, if you take property that does not belong to you, it  more...
Retail Training - Merchandise products on-line e-learning cbt (computer based)study at homecoursewareself directed A storea s image refers to the overall impression people have of the store. Image is critical to the success of any retailer, and in larger retail stores you will find that different departments project different images. Think, for example, of the widely projected image of sportswear compared with home wares. Whether a store projects one image or many, the aim is to improve the appeal or  more...
Retail Training - Maintain store security on-line e-learning cbt (computer based)study at homecoursewareself directed ...r valuables lying around in our cars, homes or offices. A retail store a whether it sells CDs, clothing, cosmetics or hardware a is set up to tempt customers to purchase goods. This unfortunately is also tempting to thieves. To help prevent theft, retail stores must have good security measures in place, and monitor and supervise these measures. This course covers the skills and knowledge  more...
Retail Training - Maintain store safety on-line e-learning cbt (computer based)study at homecoursewareself directed ...Retailers sometimes do not take Heath & Safety seriously because a store does not seem to pose a great deal of risk to people. After all, if it is safe for customers, surely it is safe for staff? Unfortunately this is not the case. Many retail operators (and customers) have narrowly missed injury from falling stock, poorly arranged displays, or dangerous signs and shelf displays. To many other  more...
Retail Industry - Maintain store safety on-line e-learning cbt (computer based)study at homecoursewareself directed ...Retailers sometimes do not take Heath & Safety seriously because a store does not seem to pose a great deal of risk to people. After all, if it is safe for customers, surely it is safe for staff? Unfortunately this is not the case. Many retail operators (and customers) have narrowly missed injury from falling stock, poorly arranged displays, or dangerous signs and shelf displays. To many other  more...
Retail Training - Maintain and order stock on-line e-learning cbt (computer based)study at homecoursewareself directed This course is written from the perspective that you are a supervisor or have some supervisory responsibilities. But operations staff also have many tasks related to maintaining and ordering stock. By being aware of these you can assist your manager and handle tasks you are given. Stock purchases can account for 70% or more of the storea s total running costs. Therefore it is essential to  more...
Retail Training - Interact with customers on-line e-learning cbt (computer based)study at homecoursewareself directed ...retailers are continually looking for ways to maintain a competitive edge so that their business can continue to prosper. Progressive retailers realise that quality service can provide that competitive edge. As a sales or service assistant you have a key role to play in delivering the type of service necessary to enhance the storea s image and encourage repeat business from the storea s  more...
Retail Training - Develop innovative ideas at work on-line e-learning cbt (computer based)study at homecoursewareself directed Wouldna t it be great if our work environment was always efficient and functioning effectively? Unfortunately this is not the case, but when you consider some of the advances that have been made across all businesses globally, perhaps change is not such a bad thing after all. Imagine how the business world would be functioning today without the innovations of computers, fax machines and  more...
Retail Training - Create a display on-line e-learning cbt (computer based)study at homecoursewareself directed We often browse through stores without paying too much attention to the effort that has been put into the presentation of store displays. It may appear that store operators have simply stacked their merchandise on shelves or hung merchandise on display racks, but most successful stores have actually spent considerable time preparing the layout and display of every item in their store. It is not  more...
Retail Training - Coordinate merchandise presentation How many times have you found yourself entering a store or walking down an aisle because you felt a drawna towards a window or merchandise display? What is it that makes us walk into one store but past others? The way that merchandise is displayed plays a very powerful role in enticing customers to look at store products and influencing their impulse to buy. Displays can create a visually  more...
Retail Training - Communicate in the workplace on-line e-learning cbt (computer based)study at homecoursewareself directed ...Retailing is a very competitive business. You can possibly think of two or three other retailers in your immediate area who offer similar products and services to your store. Customers do not have to put up with poor service. They can simply choose to take their business elsewhere. Looking after the needs of customers must always be one of your highest priorities. Being able to communicate  more...
Retail Training - Build relationships with customers on-line e-learning cbt (computer based)study at homecoursewareself directed ...retail industry is very competitive. You need outstanding customer service and selling skills to ensure that your store is a success. Consumers have a wide variety of choice. If they cannot find what they are looking for in your store or dona t like the service, they will go to your competitors. In this section we will look at the skills and techniques you need to build a rapport with  more...
Retail Training - Balance point of sale terminal on-line e-learning cbt (computer based)study at homecoursewareself directed When operating a cash register/ terminal you are responsible for the cash and non-cash documents in the drawer, and for the accuracy of the transactions processed through the register during the daya s trading. This activity is one of the most important in your working day. Each retailer will have different procedures for controlling cash floats for cash registers/ terminals, supplying change  more...
Retail Training - Advise on products and services on-line e-learning cbt (computer based)study at homecoursewareself directed ...retail career, the greater the expectation will be from customers and co-workers that you have in-depth knowledge of the storea s products and services, and that you are able to apply this knowledge to increase sales and ensure store success. Throughout this unit we will look at ways achieve this, as well as how to research products and services and make comparisons between them, and how to  more...
Retail Training - Apply point of sale handling procedures on-line e-learning cbt (computer based)study at homecoursewareself directed The location of the cash register in the store is called the point of sale (POS). It is where customers pay for purchases. Different stores use different types of point of sale equipment depending on their needs. The system used in your store will depend on its size and the products offered. This course looks at the different systems and equipment that you might use.  more...
Retail Training- Apply safe working practices on-line e-learning cbt (computer based)study at homecoursewareself directed There are very high social, economic and human costs associated with workplace accidents. About 500 people die each year from workplace accidents. Research shows that in most cases these accidents could have been prevented. If you are aware of the potential hazards in your workplace you will be in a much better position to prevent an accident happening to you. Nobody benefits from accidents  more...
Retail Training - Apply store security systems and procedures on-line e-learning cbt (computer based)study at homecoursewareself directed ...Retailers go to great lengths to protect their merchandise from theft, whether it is chocolate bars or designer coats. You only have to look around a department store to see just how much equipment is used for security. The cost of theft is a constant concern, causing a loss of revenue for store owners and increased prices for the consumer. It is estimated that retail theft amounts to a loss  more...
From Serebra Learning Corporation
The Retail Industry Overview Version 2 on-line e-learning cbt (computer based) ...Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail  more...
Measuring Customer Satisfaction Simulation on-line e-learning cbt (computer based) ...ily to end-users, but they do have partnerships with some retail organizations and large-scale gaming facilities. For the duration of this simulation, you'll assume the role of marketing coordinator. This simulation is based on the SkillSoft series "Measuring Customer Satisfaction." Links are provided to the following courses: CUST0131, CUST0132 and CUST0133. Marketing executives, managers, and  more...
Critical Thinking Strategies Simulation on-line e-learning cbt (computer based) ...Retail Management Software (RMS). The company began as a small start-up company five years ago, developing software that helps retailers create, manage, and fulfill consumer demand. The founders and owners, Fred Chambers and Larry Busby, and their small team worked hard and developed great products. Recently, RMS' business has increased a great deal, largely due to the success of its flagship  more...
International Communications Simulation on-line e-learning cbt (computer based) ... Everson and Macombre, the parent company of two thriving retail chains one a department store, the other a members-only warehouse for bulk goods and specialty products. In your role as DMM, you will oversee the activities of a sizable buying staff and manage purchasing relations with manufacturers and suppliers worldwide. This simulation is based on the SkillSoft series "International  more...
Advanced Administrative Support Simulation on-line e-learning cbt (computer based) ...rporate headquarters of King's Stores Company, a chain of retail stores, and report to Maxine Washington, Merchandising Manager. Recently, you were disappointed when Maxine turned you down for a promotion. During a meeting with Maxine, you'll have the opportunity to find out to why she didn't promote you. You'll need to listen actively and effectively to her constructive criticism. Also, you  more...
RFID Applications Management on-line e-learning cbt (computer based) To recognize how RFID technology can be used in various industries and analyze RFID applications management programs Managers, analysts and consultants who want a primer on how to evaluate, prototype and deploy RFID into their existing business systems; managers and people making business decisions regarding implementation of RFID technology  more...
SAP R/3 Retail Organizational Structures & Master Data on-line e-learning cbt (computer based) The purpose of this course is to give users working in retail companies knowledge of the organizational structure and master data of the SAP R/3 retail system. This course also provides essential skills in daily activities associated with use of Master Data in IS Retail.  more...
SAP Retail Order Management in the Wholesale Sector on-line e-learning cbt (computer based) The purpose of this course is to give users working in retail companies dealing with orders an overview of the possible processes of customer order processing. This course illustrates the training knowledge using an example of a possible process chain between a retail company and its clients.  more...
MS Access 95 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In this course, students will learn to use the various features of Microsoft Office and Microsoft Access (version. 7.0) for Windows 95. The focus is on the creation of a database for a retail store which includes creating and using tables, formulas, forms, OLE objects, and reports.  more...
From International Career Institute
Retail Management Course ...retail outlet. Our Retail Management course is designed in conjunction with major retailera ™s and helps you learn the skills you need quickly and conveniently. How will you benefit? a Fast track your career in retail management a Learn the inside secrets of how retail managers run profitable, efficient and well managed stores a Study at your own pace whenever and wherever  more...
Advertising Correspondence Course - Certificate and Diploma cd rombook ...e * Corporations * Marketing departments * Retail advertising department * Metropolitan, suburban and country newspapers * Magazine publishing companies * Television and television stations * Marketing departments * Retail advertising department Previous Assessment Details This course includes in-depth written assessments that you complete as part  more...
From Training Link Education S.E.A
Certificate in Retail Operations on-line e-learning cbt (computer based)study at home Aim: The objectives of the course are to: Provide a broad introduction to the sector and the range of skills required for people working in or planning to work in a retail environment. Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Retailing. No prior knowledge is required.  more...
From Ripley Training Limited
E-Learning - UK Level 2 Food Safety & Hygiene Certificate - For Retail instructor led training This course will cover the essential tools and techniques for successful marketing.  more...
From Jabalpur On Line Center
MANAGEMENT -MBA-HR-MARKETING-EXPORT-RETAIL-INSURANCE-BANKING-FINANCE- on-line e-learning cbt (computer based)study at homeself directede-bookcomputer lab MANAGEMENT SUBJECTS Management Courses 1. Business Management 2. Financial Management 3. Material Management 4. Human Resource Management 5. Marketing Management 6. Export Management 7. Production & Operation Management 8. Information Technology Management 9. Master of Business Administration 10. Master of Business Administration (MBA 3 Years) 11. Executive Fast Track {MBA  more...
SOFT SKILL COURSES ...rketing Certificate in Finance Certificate in Retail Certificate in Computer Hardware Certificate in Networking JOB ORIENTED AND GUARANTEED COURSES a BPO Course with Job Guarantee Eligibility 10+2 a Diploma in Travel & Tourism Eligibility 10 + 2 by a Diploma in Event Management Eligibility 10 + 2 a Diploma in Retail Management Eligibility 10+2  more...
From Marks Solutions
SAP APO Online Training instructor led trainingon-line e-learning cbt (computer based)study at home Hi, Marks Solutions, One of the best training centre in SAP Training and we are starting batch for SAP APO ( DP & SNP ) from Feb, 07th , 2009. Please contact us for registration. Murali Mohan Marks Solutions 0091-9986763716 maru. murali@gmail. com  more...
From Multi-media Access
Powered Pallet Jack Safety on-line e-learning cbt (computer based)coursewareinteractive ...e, this piece of equipment is commonly used in warehouse, retail, and manufacturing settings. The simple appearance of a powered pallet jack can be dangerously deceiving. Help stop accidents before they happen with this comprehensive and thorough training program. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It  more...
From retailbound
Are you ready for Retail instructor led trainingworkshop / seminar Thinking about selling your product to retailers? Learn what the key questions that retail buyers will ask so you will be better prepared when dealing with them. In this workshop, you will also learn the five ways to grab a retail buyera s attention.  more...
From JED New Media inc.
Resolving Customer Complaints on-line e-learning cbt (computer based) It is imperative to minimize the damage dissatisfied customers can cause to your bottom line and reputation of your business. Identify different types of customer complaints and learn to ensure optimal customer satisfaction by effectively handling and resolving these issues.  more...
From Canadian Centre for Professional Development
Customer Service on-line e-learning cbt (computer based) Many great Customer service programs: Quality service.. First time, Every time, Customer Service for those in Retail, Excellence for Leaders and Managers, Essence of caring for Health Care, Five Star Service for Hospitality Managers, Five Star Service for Hospitality Employees, Expanding Customer Service for Community Banks  more...
From The Virtual Training Company
Adobe After Effects 7 - Rock Solid Foundation on-line e-learning cbt (computer based) Adobe After Effects 7 is the world leading application for motion graphics, hands down. You've seen work created in it for both film and television and been amazed by the quality of effects it can create. This amazing training series will get you up to speed with this industry standard program faster and more thoroughly than you could ever imagine! Chad Perkins is an expert in After Effects with  more...
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