Online Retail eLearning
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 instructor-led class |
 learn at home |
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 printed book |
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 workshop seminar |
 train the trainer |
 computer-based learning |
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 online tutorial |
From 123-CBT Computer Based Training
Business Ethics Simulation
...distributes consumer- and contractor-grade power tools to retail outlets. G&B has always been a leader in the tool industry and has maintained an impeccable reputation for quality, reliability, and safety. The latest tool produced by G&B is a rechargeable, cordless, and high-powered nailer designed for roofing and framing contractors. The new nailer is enjoying quite a bit of initial success.
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Business Ethics Simulation
...distributes consumer- and contractor-grade power tools to retail outlets. G&B has always been a leader in the tool industry and has maintained an impeccable reputation for quality, reliability, and safety. The latest tool produced by G&B is a rechargeable, cordless, and high-powered nailer designed for roofing and framing contractors. The new nailer is enjoying quite a bit of initial success.
more...
Introduction to Lean for Service and Manufacturing Organizations
...ncial services and banking, call centers, government, IT, retail, and transportation. Lean is a methodology that incorporates a powerful set of tools and techniques designed to maximize customer value, while reducing waste along the entire value stream. It also focuses on improving overall efficiency, quality, and customer satisfaction. Due to its ability to improve customer satisfaction and
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...ncial services and banking, call centers, government, IT, retail, and transportation. Lean is a methodology that incorporates a powerful set of tools and techniques designed to maximize customer value, while reducing waste along the entire value stream. It also focuses on improving overall efficiency, quality, and customer satisfaction. Due to its ability to improve customer satisfaction and
more...
The Retail Industry Overview Version 3
...Retail Industry Overview: Version 3
The retail industry provides consumers with goods and services for their everyday needs. Comprised of a variety of stakeholders, this industry offers customers the flexibility to buy products from around the world, which requires industry players to have a global supply chain that ensures their products can be cost-effectively sourced from various
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...Retail Industry Overview: Version 3
The retail industry provides consumers with goods and services for their everyday needs. Comprised of a variety of stakeholders, this industry offers customers the flexibility to buy products from around the world, which requires industry players to have a global supply chain that ensures their products can be cost-effectively sourced from various
more...
Opportunity Development Simulation
...sing on three market segments: corporate, government, and retail channels. Koshi, in business for just over three years, has not made a concerted effort to identify and standardize the best practices for selling their products most effectively in the market they serve. The result is that management cannot reliably forecast future sales results, and individual sales performance tends to follow a
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...sing on three market segments: corporate, government, and retail channels. Koshi, in business for just over three years, has not made a concerted effort to identify and standardize the best practices for selling their products most effectively in the market they serve. The result is that management cannot reliably forecast future sales results, and individual sales performance tends to follow a
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Basic Business Math Averages Equations
...stock of inventory and the items that have been sold in a retail store. Because math skills are valuable in so many business situations, refreshing your skills can demonstrate your mathematical competence and business savvy. This course builds on the basic math that you learned in your school years, showing you how to apply those skills to some common business situations. It helps you to
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...stock of inventory and the items that have been sold in a retail store. Because math skills are valuable in so many business situations, refreshing your skills can demonstrate your mathematical competence and business savvy. This course builds on the basic math that you learned in your school years, showing you how to apply those skills to some common business situations. It helps you to
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From Online Training Directory
Pharmacy Technician National Certification Exam Preparation Course
...u have never worked in a hospital, or have only worked in retail, we will prepare you to answer questions about other practice settings. The program offers great flexibility you may log in to your course from any computer with an internet connection!
The course includes review of the following topics. Pharmacology Review ? Pharmacology can be an intimidating subject, but not when you are
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Pharmacy Technician National Certification Exam Preparation Course
...u have never worked in a hospital, or have only worked in retail, we will prepare you to answer questions about other practice settings. The program offers great flexibility you may log in to your course from any computer with an internet connection!
The course includes review of the following topics. Pharmacology Review ? Pharmacology can be an intimidating subject, but not when you are
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The Cure For What Retails You
This course explores how to increase retail sales.
During this course, students will explore ways to increase their retail sales.
The course works for all levels of retail sales from general sales staff to management but also addresses concerns of small business owners.
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This course explores how to increase retail sales.
During this course, students will explore ways to increase their retail sales.
The course works for all levels of retail sales from general sales staff to management but also addresses concerns of small business owners.
more...
7 Steps to A Lot More Sales
...inesses regardless of size and in all types of industry retail, wholesale, manufacturing, services and professional practices. User is given 1 year access to this course.
7 Steps to A Lot More Sales The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover ?hidden? sales opportunities within
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...inesses regardless of size and in all types of industry retail, wholesale, manufacturing, services and professional practices. User is given 1 year access to this course.
7 Steps to A Lot More Sales The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover ?hidden? sales opportunities within
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From 123-CBT Computer Based Training
The Retail Industry Overview Version 2
...Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail
more...
The Retail Industry Overview Version 2
...Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail
more...
Measuring Customer Satisfaction Simulation
Stratoscape Creations is an industry-leading producer of multimedia and gaming products. They are responsible for bringing to the market some of the most popular flight simulators and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time
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Stratoscape Creations is an industry-leading producer of multimedia and gaming products. They are responsible for bringing to the market some of the most popular flight simulators and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time
more...
SAP R 3 v4 0 Retail Organizational Structures and Master Data
...
The purpose of this course is to give users working in retail companies knowledge of the organizational structure and
master data of the SAP R/3 retail system. This course also provides essential skills in daily activities associated with use of Master Data in IS Retail.
L earn To:
Logistics organizational structure.
Organization of financial accounting.
Create
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...
The purpose of this course is to give users working in retail companies knowledge of the organizational structure and
master data of the SAP R/3 retail system. This course also provides essential skills in daily activities associated with use of Master Data in IS Retail.
L earn To:
Logistics organizational structure.
Organization of financial accounting.
Create
more...
SAP R 3 v4 0 Retail Order Management via Distribution Center
...
The purpose of this course is to give users working in retail companies, dealing with orders, an overview of the possible processes of customer order processing. This course illustrates the training knowledge using an example of a possible process chain, between a retail company and its clients.
L earn To:
The Retail Process.
Basic scenario and related processes.
more...
...
The purpose of this course is to give users working in retail companies, dealing with orders, an overview of the possible processes of customer order processing. This course illustrates the training knowledge using an example of a possible process chain, between a retail company and its clients.
L earn To:
The Retail Process.
Basic scenario and related processes.
more...
Customer Relationship Mgt Fundamentals of CRM
...is a Home, Garden, and Entertaining expert with media and retail divisions. Analyses of the demographics of Lillian's market show that it is made up of middle to upper class American women, both career women and homemakers, in the age range of 30-70. As the head of Marketing, you meet with Lillian and Greg Baldwin, her Executive Business Assistant, on a regular basis to discuss marketing
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...is a Home, Garden, and Entertaining expert with media and retail divisions. Analyses of the demographics of Lillian's market show that it is made up of middle to upper class American women, both career women and homemakers, in the age range of 30-70. As the head of Marketing, you meet with Lillian and Greg Baldwin, her Executive Business Assistant, on a regular basis to discuss marketing
more...
Operations Management Operations Components
Operations Management: Operations Components offers the student an overview of seven components of operations management. The program defines each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company a a s operations. Learn To Select
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Operations Management: Operations Components offers the student an overview of seven components of operations management. The program defines each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company a a s operations. Learn To Select
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Managing IT Projects Project Planning Execution
...take on a major project involving the transformation of a retail business into an online operation. Unfortunately, Don is unable to take on such a project due to personal commitments and is hoping to find a successor. You have been asked to this meeting to see if you would be a suitable candidate. Unit 2: The Project Management Plan (1 - 1.5 hours) Identify methods
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...take on a major project involving the transformation of a retail business into an online operation. Unfortunately, Don is unable to take on such a project due to personal commitments and is hoping to find a successor. You have been asked to this meeting to see if you would be a suitable candidate. Unit 2: The Project Management Plan (1 - 1.5 hours) Identify methods
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CCNT Computer-Telephony Integration Essentials v6 0
...ntify uses of Computer-Telephony Integration (CTI) in the retail sector.
Match Computer-Telephony Integration (CTI) electronic media with their descriptions.
Identify uses of Computer-Telephony Integration (CTI) in the transportation sector.
Identify features of Computer-Telephony Integration (CTI) development methods.
Match Computer-Telephony Integration (CTI) development platforms
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...ntify uses of Computer-Telephony Integration (CTI) in the retail sector.
Match Computer-Telephony Integration (CTI) electronic media with their descriptions.
Identify uses of Computer-Telephony Integration (CTI) in the transportation sector.
Identify features of Computer-Telephony Integration (CTI) development methods.
Match Computer-Telephony Integration (CTI) development platforms
more...
From HAZMAT Plans & Programs, Inc
OSHA 30 Hour for General Industry - Online Training
...o: Health Care, Manufacturing, Warehousing, Distribution, Retail, Oil and Gas
The OSHA Thirty Hour General Industry Training course has been reviewed and accepted by OSHA for online distribution.
Course Description:
This course covers 24 training modules. These modules are either one, two, or three hours in length, with content-specific quizzes at the end of each to test your
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OSHA 30 Hour for General Industry - Online Training
...o: Health Care, Manufacturing, Warehousing, Distribution, Retail, Oil and Gas
The OSHA Thirty Hour General Industry Training course has been reviewed and accepted by OSHA for online distribution.
Course Description:
This course covers 24 training modules. These modules are either one, two, or three hours in length, with content-specific quizzes at the end of each to test your
more...
OSHA 10 Hour for General Industry - Online OSHA Outreach Training
...o: Health Care, Manufacturing, Warehousing, Distribution, Retail, Oil and Gas
Course Outline:
a Orientation
a Module 1: Introduction to OSHA and the OSH Act
a Module 2: Walking & Working Surfaces
a Module 3: Emergency Action Plan
a Module 4: Hazardous Materials
a Module 5: Personal Protective Equipment
a Module 6: Machine Guarding Safety
a Module 7: Electrical Safety
a
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...o: Health Care, Manufacturing, Warehousing, Distribution, Retail, Oil and Gas
Course Outline:
a Orientation
a Module 1: Introduction to OSHA and the OSH Act
a Module 2: Walking & Working Surfaces
a Module 3: Emergency Action Plan
a Module 4: Hazardous Materials
a Module 5: Personal Protective Equipment
a Module 6: Machine Guarding Safety
a Module 7: Electrical Safety
a
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Workplace Violence
Cost: $20. 00
Duration: 1 Hour
Enrollment: http://bit. ly/ aQIxpB
Approximately 2 million men and women are victims of workplace crimes annually in the US. These crimes take many forms from harassment, verbal and written abuse, bullying, or in the worse case scenario, murder.
This online course attempts to highlight the problems of violence in the workplace. It identifies the various
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Cost: $20. 00
Duration: 1 Hour
Enrollment: http://bit. ly/ aQIxpB
Approximately 2 million men and women are victims of workplace crimes annually in the US. These crimes take many forms from harassment, verbal and written abuse, bullying, or in the worse case scenario, murder.
This online course attempts to highlight the problems of violence in the workplace. It identifies the various
more...
From Training Partners Plus, Inc
Retail Basics Sales and Service
This course concentrates on associate basic sales and service skills that are needed in order to create a positive shopping experience and increase sales opportunities. To ensure effectiveness, the Sales and Service Skill Standards, developed by the National Retail Federation (NRF), have been integrated through the course.
Includes examples from the following retail sectors:
Hospitality,
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Cashier Service Basics
This course focuses on service behaviors at the point of sale. Basic cashier services skills require balancing interpersonal service skills with adherence to store policies and procedures to ensure a lasting impression on the customer. Note: This course does not cover how to use specific POS systems typically offered by the POS manufacturer.
Includes examples from the following retail sectors:
more...
We're All Different
After exploring how misunderstandings resulting from our differences can have an impact on the work environment and store sales, store associates will learn to use the SHOES method to overcome verbal and non-verbal communication barriers.
Includes examples from the following retail sectors:
Clothing, Gift Shop, Music, Department, Lawn & Garden, Jewelry, Electronics, Pharmacy,
more...
After exploring how misunderstandings resulting from our differences can have an impact on the work environment and store sales, store associates will learn to use the SHOES method to overcome verbal and non-verbal communication barriers.
Includes examples from the following retail sectors:
Clothing, Gift Shop, Music, Department, Lawn & Garden, Jewelry, Electronics, Pharmacy,
more...
Merchandising Basics
Store associates will learn basic merchandising terminology and the basic merchandising activities they will perform inside and outside the store.
Includes examples from the following retail sectors:
Automotive, C-Store, Department Store, Clothing, Electronics, Furniture, Grocery, Hardware, and Sporting Goods
more...
Appearance and Attitude
Retail store associates will learn why dress codes are important to retailers and how their appearance and attitude contribute to the storea ™s image, product sales, and the customera ™s shopping experience.
Includes examples from the following retail sectors:
Mena ™s Clothing, Womena ™s Clothing, Hardware, Grocery, Gift and Books, Wine Store,
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Retail store associates will learn why dress codes are important to retailers and how their appearance and attitude contribute to the storea ™s image, product sales, and the customera ™s shopping experience.
Includes examples from the following retail sectors:
Mena ™s Clothing, Womena ™s Clothing, Hardware, Grocery, Gift and Books, Wine Store,
more...
Greeting Customers
Store associates will learn when and how to greet customers in order to create a positive shopping experience and increase sales opportunities.
Includes examples from the following retail sectors:
Grocery, Clothing, Gift Shop, Hardware, Music, Car Dealership, Florist, Department Store
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Store associates will learn when and how to greet customers in order to create a positive shopping experience and increase sales opportunities.
Includes examples from the following retail sectors:
Grocery, Clothing, Gift Shop, Hardware, Music, Car Dealership, Florist, Department Store
more...
Suggestive Selling
Store associates will learn when and how to use three suggestive selling techniques to provide great customer service and increase store sales.
Includes examples from the following retail sectors: Mena ™s Clothing, Womena ™s Clothing, Hardware, Grocery, Gift and Books, Wine Store,
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Welcome to Retail
After a brief history of retail and its significance to the economy, store associates will learn about the various retail job responsibilities and career opportunities within the context of the Five P Retail Mode.
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After a brief history of retail and its significance to the economy, store associates will learn about the various retail job responsibilities and career opportunities within the context of the Five P Retail Mode.
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From Medical Survival Consultants
Right to Know - Hazard Communication
...d Small to Mid-sized business owners in manufacturing and retail, etc. This course is based on the most current OSHA (Occupational Safety and Health Administration) guidelines for workplace safety. In this online e-learning program we will cover categories of the "worker and community right to know law". Areas include hazard determination, chemical labeling, Material safety data sheets
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...d Small to Mid-sized business owners in manufacturing and retail, etc. This course is based on the most current OSHA (Occupational Safety and Health Administration) guidelines for workplace safety. In this online e-learning program we will cover categories of the "worker and community right to know law". Areas include hazard determination, chemical labeling, Material safety data sheets
more...
Confined Space Training - Entry Level or Awareness Level
The Confined Space Online Training Course is for workers, employees, employers and managers that work in enclosed spaces with the possibility of bodily injury or entrapment. Proper planning and safety measures can prevent a routine procedure from becoming an emergency for your workplace. This course will assist employers that are required to provide and document annual training to employees who
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The Confined Space Online Training Course is for workers, employees, employers and managers that work in enclosed spaces with the possibility of bodily injury or entrapment. Proper planning and safety measures can prevent a routine procedure from becoming an emergency for your workplace. This course will assist employers that are required to provide and document annual training to employees who
more...
From Serebra Learning Corporation
The Retail Industry Overview Version 2
...Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail
more...
...Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail
more...
Measuring Customer Satisfaction Simulation
...ily to end-users, but they do have partnerships with some retail organizations and large-scale gaming facilities. For the duration of this simulation, you'll assume the role of marketing coordinator. This simulation is based on the SkillSoft series "Measuring Customer Satisfaction." Links are provided to the following courses: CUST0131, CUST0132 and CUST0133. Marketing executives, managers, and
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...ily to end-users, but they do have partnerships with some retail organizations and large-scale gaming facilities. For the duration of this simulation, you'll assume the role of marketing coordinator. This simulation is based on the SkillSoft series "Measuring Customer Satisfaction." Links are provided to the following courses: CUST0131, CUST0132 and CUST0133. Marketing executives, managers, and
more...
Critical Thinking Strategies Simulation
...Retail Management Software (RMS). The company began as a small start-up company five years ago, developing software that helps retailers create, manage, and fulfill consumer demand. The founders and owners, Fred Chambers and Larry Busby, and their small team worked hard and developed great products. Recently, RMS' business has increased a great deal, largely due to the success of its flagship
more...
...Retail Management Software (RMS). The company began as a small start-up company five years ago, developing software that helps retailers create, manage, and fulfill consumer demand. The founders and owners, Fred Chambers and Larry Busby, and their small team worked hard and developed great products. Recently, RMS' business has increased a great deal, largely due to the success of its flagship
more...
International Communications Simulation
... Everson and Macombre, the parent company of two thriving retail chains one a department store, the other a members-only warehouse for bulk goods and specialty products. In your role as DMM, you will oversee the activities of a sizable buying staff and manage purchasing relations with manufacturers and suppliers worldwide. This simulation is based on the SkillSoft series "International
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... Everson and Macombre, the parent company of two thriving retail chains one a department store, the other a members-only warehouse for bulk goods and specialty products. In your role as DMM, you will oversee the activities of a sizable buying staff and manage purchasing relations with manufacturers and suppliers worldwide. This simulation is based on the SkillSoft series "International
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Advanced Administrative Support Simulation
...rporate headquarters of King's Stores Company, a chain of retail stores, and report to Maxine Washington, Merchandising Manager. Recently, you were disappointed when Maxine turned you down for a promotion. During a meeting with Maxine, you'll have the opportunity to find out to why she didn't promote you. You'll need to listen actively and effectively to her constructive criticism. Also, you
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...rporate headquarters of King's Stores Company, a chain of retail stores, and report to Maxine Washington, Merchandising Manager. Recently, you were disappointed when Maxine turned you down for a promotion. During a meeting with Maxine, you'll have the opportunity to find out to why she didn't promote you. You'll need to listen actively and effectively to her constructive criticism. Also, you
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RFID Applications Management
To recognize how RFID technology can be used in various industries and analyze RFID applications management programs Managers, analysts and consultants who want a primer on how to evaluate, prototype and deploy RFID into their existing business systems; managers and people making business decisions regarding implementation of RFID technology
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To recognize how RFID technology can be used in various industries and analyze RFID applications management programs Managers, analysts and consultants who want a primer on how to evaluate, prototype and deploy RFID into their existing business systems; managers and people making business decisions regarding implementation of RFID technology
more...
SAP R/3 Retail Organizational Structures & Master Data
The purpose of this course is to give users working in retail companies knowledge of the organizational structure and master data of the SAP R/3 retail system. This course also provides essential skills in daily activities associated with use of Master Data in IS Retail.
more...
The purpose of this course is to give users working in retail companies knowledge of the organizational structure and master data of the SAP R/3 retail system. This course also provides essential skills in daily activities associated with use of Master Data in IS Retail.
more...
SAP Retail Order Management in the Wholesale Sector
The purpose of this course is to give users working in retail companies dealing with orders an overview of the possible processes of customer order processing. This course illustrates the training knowledge using an example of a possible process chain between a retail company and its clients.
more...
The purpose of this course is to give users working in retail companies dealing with orders an overview of the possible processes of customer order processing. This course illustrates the training knowledge using an example of a possible process chain between a retail company and its clients.
more...
MS Access 95
In this course, students will learn to use the various features of Microsoft Office and Microsoft Access (version. 7.0) for Windows 95. The focus is on the creation of a database for a retail store which includes creating and using tables, formulas, forms, OLE objects, and reports.
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In this course, students will learn to use the various features of Microsoft Office and Microsoft Access (version. 7.0) for Windows 95. The focus is on the creation of a database for a retail store which includes creating and using tables, formulas, forms, OLE objects, and reports.
more...
From International Career Institute
Retail Management Course
...retail outlet. Our Retail Management course is designed in conjunction with major retailera ™s and helps you learn the skills you need quickly and conveniently.
How will you benefit?
a Fast track your career in retail management
a Learn the inside secrets of how retail managers run profitable, efficient and well managed stores
a Study at your own pace whenever and wherever
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Advertising Correspondence Course - Certificate and Diploma
...e
* Corporations
* Marketing departments
* Retail advertising department
* Metropolitan, suburban and country newspapers
* Magazine publishing companies
* Television and television stations
* Marketing departments
* Retail advertising department
Previous Assessment Details
This course includes in-depth written assessments that you complete as part
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...e
* Corporations
* Marketing departments
* Retail advertising department
* Metropolitan, suburban and country newspapers
* Magazine publishing companies
* Television and television stations
* Marketing departments
* Retail advertising department
Previous Assessment Details
This course includes in-depth written assessments that you complete as part
more...
From Management Development Associates (NA) Inc.
Financial analysis Module 3 - Funding the business
...ganization. By using examples drawn from a technology and retail company, you will understand how different ratios can be used to properly assess the operation of an organization from a cash management stand point.
By the end of this course, you will be able to analyze how management is raising and using funds by reviewing the cash flow statement of the business. But more importantly, you
more...
...ganization. By using examples drawn from a technology and retail company, you will understand how different ratios can be used to properly assess the operation of an organization from a cash management stand point.
By the end of this course, you will be able to analyze how management is raising and using funds by reviewing the cash flow statement of the business. But more importantly, you
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Financial analysis Module 2 - Analyzing the balance sheet
... in this segment.
Illustrated using a technology and a retail company, we will show you how to conduct a comprehensive analysis using efficiency ratios to determine how efficiently a company is generating revenue. Exercises are provided to help apply proper benchmarking techniques and determine how a company is performing compared to its 5-year history and the industry as a whole.
By the
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... in this segment.
Illustrated using a technology and a retail company, we will show you how to conduct a comprehensive analysis using efficiency ratios to determine how efficiently a company is generating revenue. Exercises are provided to help apply proper benchmarking techniques and determine how a company is performing compared to its 5-year history and the industry as a whole.
By the
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From Sessions College for Professional Design
Advanced Packaging Design
Explore the exciting medium of packaging design by creating branded products for retail display. How do you make a product stand out from the shelves? What makes the targeted consumer want to buy it? Students address these questions via course projects including champagne packaging, pizza box, perfume bottle, and mass versus prestige applications.
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Explore the exciting medium of packaging design by creating branded products for retail display. How do you make a product stand out from the shelves? What makes the targeted consumer want to buy it? Students address these questions via course projects including champagne packaging, pizza box, perfume bottle, and mass versus prestige applications.
more...
From Ripley Training Limited
E-Learning - UK Level 2 Food Safety & Hygiene Certificate - For Retail
This course will cover the essential tools and techniques for successful marketing.
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This course will cover the essential tools and techniques for successful marketing.
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From JED New Media inc.
Resolving Customer Complaints
It is imperative to minimize the damage dissatisfied customers can cause to your bottom line and reputation of your business. Identify different types of customer complaints and learn to ensure optimal customer satisfaction by effectively handling and resolving these issues.
This is a 40-minute online tutorial useful for individuals as well as in a group learning setting.
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It is imperative to minimize the damage dissatisfied customers can cause to your bottom line and reputation of your business. Identify different types of customer complaints and learn to ensure optimal customer satisfaction by effectively handling and resolving these issues.
This is a 40-minute online tutorial useful for individuals as well as in a group learning setting.
more...
Mystery Shopping
Increasing sales and heightening customer satisfaction is a common business objective. Learn why companies hire mystery shopping services, what criteria to look for in a mystery shopping firm, the process involved, and how to maximize the benefits of this method of market research. Please contact us for any additional information.
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Increasing sales and heightening customer satisfaction is a common business objective. Learn why companies hire mystery shopping services, what criteria to look for in a mystery shopping firm, the process involved, and how to maximize the benefits of this method of market research. Please contact us for any additional information.
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From Retail Advocacy Group, LLC.
Time Management for Retail Managers - Part 2 Delegation and Efficient Practices
In This Web-bsed Elearing Course the Student Will Discover and Learn About:
- The Bank of Time / the Value of Their Time
- Common Myths About Time Management
- The Power of Delegation
- The 7 Steps of the Delegation Process
- How to Identfy and Eliminate Procrastination
- A Review of Sprecific Practices That Can be Implemented to Improve Efficiency
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In This Web-bsed Elearing Course the Student Will Discover and Learn About:
- The Bank of Time / the Value of Their Time
- Common Myths About Time Management
- The Power of Delegation
- The 7 Steps of the Delegation Process
- How to Identfy and Eliminate Procrastination
- A Review of Sprecific Practices That Can be Implemented to Improve Efficiency
more...
Recruiting Selecting and Onboarding Team Members for Retail Managers
...erstanding the Core Competencies and Skills of Successful Retail Employees
2.) Uncovering Sources and Methods for Recruiting Retail Aplicants
3.) Recruiting and Pre-Screening Techniques That Save Time ad Improve Quality
4.) Behavioral Interviewing Techniques
5.) Objectively Evaluating Candidates
6.) Avoiding Legal Pitfalls
7.) Making the Job Offer
8.) Competing Required Hiring Paperwork
more...
...erstanding the Core Competencies and Skills of Successful Retail Employees
2.) Uncovering Sources and Methods for Recruiting Retail Aplicants
3.) Recruiting and Pre-Screening Techniques That Save Time ad Improve Quality
4.) Behavioral Interviewing Techniques
5.) Objectively Evaluating Candidates
6.) Avoiding Legal Pitfalls
7.) Making the Job Offer
8.) Competing Required Hiring Paperwork
more...
Performance Management for Retail Managers
...ed onthe following topics:
1.) Motivating Factors for Retail Team Members
2.) The Power of Goals
3.) Using the S. M. A. R. T. E. R. Metohd of Establising Goals
4.) Understanding Methods of Communication With Team Members
5.) Coaching Team Members for Better Performance and Achievement
6.) How to Identify and Address Performance Problems
7.) Using a Defined Counseling Process
8.)
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...ed onthe following topics:
1.) Motivating Factors for Retail Team Members
2.) The Power of Goals
3.) Using the S. M. A. R. T. E. R. Metohd of Establising Goals
4.) Understanding Methods of Communication With Team Members
5.) Coaching Team Members for Better Performance and Achievement
6.) How to Identify and Address Performance Problems
7.) Using a Defined Counseling Process
8.)
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Time Management for Retail Managers - Part 1 Setting Priorities and Planning
This is a web-based e-learing course. Students Will Discover and Learn About:
- The Impact of Time Management Issues
- How to Diagnose a Time Management Problem
- The Value of Their Time
- The Benefits of Time Management
- The Skills Required of Effective Time Managers
- How to Set Priorities In Order to Work Effectively
- How to Implement Planning Tools to Improve Productivity
more...
This is a web-based e-learing course. Students Will Discover and Learn About:
- The Impact of Time Management Issues
- How to Diagnose a Time Management Problem
- The Value of Their Time
- The Benefits of Time Management
- The Skills Required of Effective Time Managers
- How to Set Priorities In Order to Work Effectively
- How to Implement Planning Tools to Improve Productivity
more...
From Loss Prevention Detective Training, LLC
Loss Prevention Training
...ention Academy. com offers online, E-Learning courses for retail loss prevention. Our courses are position based and build on the previous ones. From LP for Employees to LP for Managers and our specialized course, LP Detective. These courses offer a complete training for loss prevention and safety programs. Our courses are voiced over, interactive and offer review quizzes and testing. Once the
more...
...ention Academy. com offers online, E-Learning courses for retail loss prevention. Our courses are position based and build on the previous ones. From LP for Employees to LP for Managers and our specialized course, LP Detective. These courses offer a complete training for loss prevention and safety programs. Our courses are voiced over, interactive and offer review quizzes and testing. Once the
more...
From Cosmetology Campus Continuing Education
Florida 16 Hour Cosmetology Package
This course package provides sixteen hours of continuing education material to meet the renewal requirements for Florida cosmetologists. Included are two hours of HIV/ AIDS instruction; three hours of sanitation and sterilization; one hour each of OSHA regulations and Florida Workersa ™ Compensation; two hours covering laws and rules that guide the industry; two hours of the chemical makeup
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From Lpdt, Llc
On Line training to become a Loss Prevention Detective
...detective. Learn everything you need to know to become a retail detective, catch shoplifters/ employees stealing and get going on a great career path. The training consists of 20 modules followed by quizzes and a final test after the training. Once completed, the trainee can print a certificate of completion immediately.
We also have a FREE job and resume board dedicated to Loss
more...
...detective. Learn everything you need to know to become a retail detective, catch shoplifters/ employees stealing and get going on a great career path. The training consists of 20 modules followed by quizzes and a final test after the training. Once completed, the trainee can print a certificate of completion immediately.
We also have a FREE job and resume board dedicated to Loss
more...
From Jabalpur On Line Center
MANAGEMENT -MBA-HR-MARKETING-EXPORT-RETAIL-INSURANCE-BANKING-FINANCE-
MANAGEMENT SUBJECTS
Management Courses
1. Business Management
2. Financial Management
3. Material Management
4. Human Resource Management
5. Marketing Management
6. Export Management
7. Production & Operation Management
8. Information Technology Management
9. Master of Business Administration
10. Master of Business Administration (MBA 3 Years)
11. Executive Fast Track {MBA
more...
MANAGEMENT SUBJECTS
Management Courses
1. Business Management
2. Financial Management
3. Material Management
4. Human Resource Management
5. Marketing Management
6. Export Management
7. Production & Operation Management
8. Information Technology Management
9. Master of Business Administration
10. Master of Business Administration (MBA 3 Years)
11. Executive Fast Track {MBA
more...
SOFT SKILL COURSES
...rketing
Certificate in Finance
Certificate in Retail
Certificate in Computer Hardware
Certificate in Networking
JOB ORIENTED AND GUARANTEED COURSES
a BPO Course with Job Guarantee Eligibility 10+2
a Diploma in Travel & Tourism Eligibility 10 + 2 by a
Diploma in Event Management Eligibility 10 + 2
a Diploma in Retail Management Eligibility 10+2
more...
From Wizard Learning
CII Diploma in financial planning online training J01 - J07 and R01 - R06
Our online training includes:
* Online multimedia courses - including audiovisual presentations and assessments
* Practice exam packages - including an exam-style paper marked by one of our tutors - JO1 to J07 exams and R06
* Subject knowledge questions - online revision and assessment packages
Award winning online training to help financial advisers pass their exams and provide CPD
more...
Our online training includes:
* Online multimedia courses - including audiovisual presentations and assessments
* Practice exam packages - including an exam-style paper marked by one of our tutors - JO1 to J07 exams and R06
* Subject knowledge questions - online revision and assessment packages
Award winning online training to help financial advisers pass their exams and provide CPD
more...
From Marks Solutions
SAP APO Online Training - Marks Solutions
Hi,
Marks Solutions, One of the best training centre in SAP Training and we are starting batch for SAP APO ( DP & SNP ) from 01-12-2010
Please contact us for registration.
Murali Mohan
Marks Solutions
0091-9986763716
maru. murali@gmail. com
more...
Hi,
Marks Solutions, One of the best training centre in SAP Training and we are starting batch for SAP APO ( DP & SNP ) from 01-12-2010
Please contact us for registration.
Murali Mohan
Marks Solutions
0091-9986763716
maru. murali@gmail. com
more...
SAP ( All Technical & Functional Modules ) Online Training - Marks Solutions
Learn from SAP Module Experts!!!
Marks offers online training, which is more effective and highly interactive than in-class training. Our courses are scheduled to fit your availability. We do offer both weekdays and weekend training.
Call us to find out more details @ 0091-9986763716, We can guide which course will be suitable for you.
Our classes are practical and completely based on
more...
Learn from SAP Module Experts!!!
Marks offers online training, which is more effective and highly interactive than in-class training. Our courses are scheduled to fit your availability. We do offer both weekdays and weekend training.
Call us to find out more details @ 0091-9986763716, We can guide which course will be suitable for you.
Our classes are practical and completely based on
more...
From Multi-media Access
Powered Pallet Jack Safety
...e, this piece of equipment is commonly used in warehouse, retail, and manufacturing settings. The simple appearance of a powered pallet jack can be dangerously deceiving. Help stop accidents before they happen with this comprehensive and thorough training program. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It
more...
...e, this piece of equipment is commonly used in warehouse, retail, and manufacturing settings. The simple appearance of a powered pallet jack can be dangerously deceiving. Help stop accidents before they happen with this comprehensive and thorough training program. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It
more...
From Poseidon International University
MBA by distance learning Global
Master of Business Administration (MBA)
Our MBA program is designed for mid-career professionals who have arrived at a stage in their lives where they feel that they have achieved, through professional work and experience, a level of competency whereby they may have already earned their formal academic degrees. Through thesis writing, students will be provided with new tools for problem solving
more...
Master of Business Administration (MBA)
Our MBA program is designed for mid-career professionals who have arrived at a stage in their lives where they feel that they have achieved, through professional work and experience, a level of competency whereby they may have already earned their formal academic degrees. Through thesis writing, students will be provided with new tools for problem solving
more...
From eCPD.
Retail Loss Prevention
...retailers will lose 2% of their stock annually through theft. The aim of this course is to introduce you to key principles relating to Retail Loss Prevention.
When you have completed this course, you should be able to:
* Understand how much is being lost;
* List who the shoplifters are;
* Understand why people steal;
* Outline methods commonly used by shoplifters;
more...
...retailers will lose 2% of their stock annually through theft. The aim of this course is to introduce you to key principles relating to Retail Loss Prevention.
When you have completed this course, you should be able to:
* Understand how much is being lost;
* List who the shoplifters are;
* Understand why people steal;
* Outline methods commonly used by shoplifters;
more...
From PDHengineer. com-Decatur Professional Development, LLC
Insulation Basics
...also apply to light commercial construction being used in retail and multi-family facilities. The student is expected to read and review the material contained in five DOE Technical Fact Sheets covering Slab, Basement, Wall, Ceiling and Attic insulation installation guidelines and considerations. The student must take a multiple-choice quiz consisting of ten (10) questions at the end of the
more...
...also apply to light commercial construction being used in retail and multi-family facilities. The student is expected to read and review the material contained in five DOE Technical Fact Sheets covering Slab, Basement, Wall, Ceiling and Attic insulation installation guidelines and considerations. The student must take a multiple-choice quiz consisting of ten (10) questions at the end of the
more...
Energy Saving Initiatives - Residential and Light Commercial
...also apply to light commercial construction being used in retail and multi-family facilities. The student is expected to read and review the material contained in the Energy Savers - Tips on Saving Energy & Money at Home. The student must take a multiple-choice quiz consisting of twelve (12) questions at the end of this course to obtain PDH credits. Specific Knowledge or Skill Attained
more...
...also apply to light commercial construction being used in retail and multi-family facilities. The student is expected to read and review the material contained in the Energy Savers - Tips on Saving Energy & Money at Home. The student must take a multiple-choice quiz consisting of twelve (12) questions at the end of this course to obtain PDH credits. Specific Knowledge or Skill Attained
more...
Building Envelope Airtightness
...specific knowledge and skills: Building descriptions - retail, offices, apartments Airflow models Thermal properties, setpoints and schedules Energy uses and scalar ratios Targeted air leakage rates State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional
more...
...specific knowledge and skills: Building descriptions - retail, offices, apartments Airflow models Thermal properties, setpoints and schedules Energy uses and scalar ratios Targeted air leakage rates State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional
more...
Design of Commercial Buildings to Mitigate Terrorist Attacks
...lation, private-sector building types: commercial office, retail, multi-family residential, and light industrial, although many of the concepts presented are also applicable to other building types and/or existing buildings. The main focus of the material is explosive attacks, but the course does also address measures to protect against chemical, biological and radiological attacks. Designing
more...
...lation, private-sector building types: commercial office, retail, multi-family residential, and light industrial, although many of the concepts presented are also applicable to other building types and/or existing buildings. The main focus of the material is explosive attacks, but the course does also address measures to protect against chemical, biological and radiological attacks. Designing
more...
Energy Management Mistakes in Industrial and Commercial Facilities
...retail outlets to manufacturing plants, energy costs are a large part of each facility's operating expenses. With energy costs continuing to rise, it is imperative that businesses learn to manage their energy consumption. What does this mean? What is energy management and what are some of the common mistakes that I, as an engineer or manager, should be careful not to make? This course
more...
...retail outlets to manufacturing plants, energy costs are a large part of each facility's operating expenses. With energy costs continuing to rise, it is imperative that businesses learn to manage their energy consumption. What does this mean? What is energy management and what are some of the common mistakes that I, as an engineer or manager, should be careful not to make? This course
more...
RFID Fundamentals
..., small self contained wireless devices used for years in retail as anti-theft devices, are increasingly being used in warehousing, shipping, and manufacturing to store vital "on-board" data about the materials they are stored/integrated with. The most common implementations of RFID uses passive wireless communication, and thus do not require a source of onboard power to transmit the
more...
..., small self contained wireless devices used for years in retail as anti-theft devices, are increasingly being used in warehousing, shipping, and manufacturing to store vital "on-board" data about the materials they are stored/integrated with. The most common implementations of RFID uses passive wireless communication, and thus do not require a source of onboard power to transmit the
more...
From retailbound
Are you ready for Retail
Thinking about selling your product to retailers? Learn what the key questions that retail buyers will ask so you will be better prepared when dealing with them. In this workshop, you will also learn the five ways to grab a retail buyera s attention.
more...
Thinking about selling your product to retailers? Learn what the key questions that retail buyers will ask so you will be better prepared when dealing with them. In this workshop, you will also learn the five ways to grab a retail buyera s attention.
more...
From Canadian Centre for Professional Development
Customer Service
Many great Customer service programs: Quality service.. First time, Every time, Customer Service for those in Retail, Excellence for Leaders and Managers, Essence of caring for Health Care, Five Star Service for Hospitality Managers, Five Star Service for Hospitality Employees, Expanding Customer Service for Community Banks
more...
Many great Customer service programs: Quality service.. First time, Every time, Customer Service for those in Retail, Excellence for Leaders and Managers, Essence of caring for Health Care, Five Star Service for Hospitality Managers, Five Star Service for Hospitality Employees, Expanding Customer Service for Community Banks
more...
From The Virtual Training Company
Adobe After Effects 7 - Rock Solid Foundation
Adobe After Effects 7 is the world leading application for motion graphics, hands down. You've seen work created in it for both film and television and been amazed by the quality of effects it can create. This amazing training series will get you up to speed with this industry standard program faster and more thoroughly than you could ever imagine! Chad Perkins is an expert in After Effects with
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Adobe After Effects 7 is the world leading application for motion graphics, hands down. You've seen work created in it for both film and television and been amazed by the quality of effects it can create. This amazing training series will get you up to speed with this industry standard program faster and more thoroughly than you could ever imagine! Chad Perkins is an expert in After Effects with
more...
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instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
