Lessons on Retention DVD

PROFIT PRODUCING PEOPLE SKILLS: How to Better Your Communications & Improve Your Bottom Line (Shawna Schuh) ...ife. Shawna Schuh, is an expert in the areas of customer retention and out-finessing the competition. She has over two decades of experience in communication, motivation, sales and finesse. Shawna is the author of numerous books and articles, including 51 Ways to Pick Up Your Get Up and Go, and How to Nail Voice Mail. As a speaker, she is in demand across North America, with an impressive list more...

CREATING CUSTOMERS FOR LIFE: Innovative Ideas for Boosting Sales and Outsmarting the Competition (Michael Wickett) This exciting and idea loaded seminar is Michael Wickett s best sales training program ever. He delivers practical and powerful strategies for connecting with customers at a deeper level through questions, listening, and communication excellence. He ll show you that the method and order in which you ask questions have a direct relation to how much the customer likes you. He ll also share creative more...

WOULD YOU DO BUSINESS WITH YOU?: How to Get, Keep, & Wow Customers in a Competitive Market (Jane Handly) ...r, trainer & consultant in the area of customer service & retention. She teaches practical ideas on exceeding expectations, handling difficult situations, increasing internal team work, boosting sales and much more. As dynamic as she is down to earth, her unique style captivates and motivates people to go the extra mile to wow their customers. Starting out as a graduate of Wake Forest more...