> > > >

Instructor Led Retention Training

Retention Training Provider? - Tell us about your Training!

Please select the location nearest to you: United States United Kingdom United Arab Emirates Egypt Kenya India Canada Phillipines Netherlands Singapore Belgium New Zealand Australia South Africa China Pakistan Nigeria Malaysia

online course

instructor-led class

learn at home

group study

self-directed study

cd-based training

DVD video training

printed book

e-book digital book

workshop seminar

train the trainer

computer-based learning

discount pricing

online tutorial

Retention Training Seminars and Classes

From Taylor Performance Solutions, Inc.

Management and Supervisory Skills Workshop

What Will You Learn and How Will You Benefit? How to set goals to be more productive How to coach and train to maximize your staff's ability How to gain time so you can focus on the business or the management of the department How to increase employee retention to avoid unnecessary costs more...

From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute

Advanced Oil Gas Accounting International Petroleum Accounting 3 ...erty Sales of working interest in a proved property with retention of nonworking interest Conveyances: production payments Retained production payments Retained production payments payable in money a reasonably assured Retained production payments payable in money a not reasonably assured Carved-out production payments payable in product or volumetric production payment (VPP) more...

Human Resource Management HRM in the Oil and Gas Industry

... Resourcing. - Relate specific recruitment, selection, retention and exit issues to UK and European legislation. - Cite Specific legislation and related cases relevant particular job design issues. - Suggest the constraints that specific UK Protective Legislation place on the recruitment, selection and management of employees. - Demonstrate their ability to lead a recruitment and more...

Human Resource Management HRM Selected HRM Modules from HRM A Practitioners Approach

Human ResourceTraining and Development Management ...enting and reviewing the effectiveness of HRP. Employee Retention: An Introduction To Talent Management a Career management: career theory, career development, management and succession planning: a Management succession charts a Psychometric testing The psychological contract and the impact on employee retention. Human Resource and Performance Management a Assessing the nature more...

Talent Management

... - Key success factors in talent management - Employee Retention - Career management: - Career theory, - Career development, management - Management and succession planning - Management succession charts - Psychometric testing - The psychological contract and the impact on employee retention 4.) Launching and empowering High Performance Teams OBJECTIVES: - Effectively more...

Employee Resourcing and Worker Motivation

... Resourcing - Relate specific recruitment, selection, retention and exit issues to UK and European legislation - Cite Specific legislation and related cases relevant particular job design issues - Suggest the constraints that specific UK Protective Legislation place on the recruitment, selection and management of employees. - Demonstrate their ability to lead a recruitment and more...

Employee Resourcing Recruitment and Selection

...yee Resourcing - Relate specific recruitment, selection, retention and exit issues to UK and European legislation - Cite Specific legislation and related cases relevant particular job design issues - Suggest the constraints that specific UK Protective Legislation place on the recruitment, selection and management of employees. - Demonstrate their ability to lead a recruitment and Selection more...

MSc Human Resource Training and Development Management

... Resourcing. - Relate specific recruitment, selection, retention and exit issues to UK and European legislation. - Cite Specific legislation and related cases relevant particular job design issues. - Demonstrate their ability to lead a recruitment and Selection team. - Suggest the constraints that specific UK Protective Legislation place on the recruitment, selection and management more...

Human ResourceManagement a Practitioners Approach

...ee Resourcing. - Relate specific recruitment, selection, retention and exit issues to UK and European legislation. - Cite Specific legislation and related cases relevant particular job design issues. - Suggest the constraints that specific UK Protective Legislation place on the recruitment, selection and management of employees. - Demonstrate their ability to lead a recruitment and more...

From Predictive Analytics World

Predictive Analytics World, April 25-26, 2012 in Toronto

...edictive analytics, including response modeling, customer retention with churn modeling, product recommendations, fraud detection, online marketing optimization, human resource decision-making, law enforcement, sales forecasting, and credit scoring. Why bring together such a wide range of endeavors? No matter how you use predictive analytics, the story is the same: Predicatively scoring more...

Predictive Analytics World, March 4-10, 2012 San Francisco

From Prediction Impact

Predictive Analytics for Business Marketing and Web 2011 ..., improving response rates, click rates, buying behavior, retention and overall profit. For online applications such as e-marketing and customer care recommendations, predictive analytics acts in real-time, dynamically selecting the ad, web content or cross-sell product each visitor is most likely to click on or respond to, according to that visitor's profile. This is AB selection, rather more...

Predictive Analytics for Business Marketing and Web 2011 San Francisco ..., improving response rates, click rates, buying behavior, retention and overall profit. For online applications such as e-marketing and customer care recommendations, predictive analytics acts in real-time, dynamically selecting the ad, web content or cross-sell product each visitor is most likely to click on or respond to, according to that visitor's profile. This is AB selection, rather more...

From Calyptus Consulting Group

Warehousing and Materials/Inventory Management

During this 3-day program participants will learn how to measure and evaluate warehouse operation performance to improve warehouse efficiency and personnel productivity. Topics include customer service, warehouse operational requirements; inventory management; warehouse transactions; receiving procedures; materials handling and storage; warehouse efficiency and layout; performance measurement; more...

From Lorman Education Services

Public Contracts and Procurement Regulations

Benefits strong Discover how to navigate the minefields of public contracting and competitive bidding with ease. /strong Do you want to know how to minimize the looming pitfalls inherent in public contracting? Now you can - attend this seminar and enhance your knowledge of the complex and always changing system of laws and regulations involved in public contracting and procurement. You will find more...

Medical Records Law

Benefits strong Gain new insights in the latest changes to medical records law. /strong Medical records law continues to evolve and the complexities of how your organization manages these sensitive records now will impact your legal liability later. The medical-legal implications of your medical records management practices are far reaching and potentially damaging to your organization. Proper more...

Document Retention and Destruction

... asking for trouble if you don't have an effective record retention and destruction policy in place. And even if you do, standards are changing - have your policies changed with them? Attend this seminar and learn what records to store and when, why and how to destroy them, and how to comply with pertinent statutory and regulatory standards. You will walk away with a real-world road map and more...

Document Retention and Destruction

Benefits strong Are you sure you want to throw that document away? /strong New regulations - the constant threat of audits - the increased use of e-discovery - in today's changing legal environment, you're asking for trouble if you don't have an effective records and information management program in place. And even if you do, standards are changing - have your policies and procedures changed more...

Effective Management Strategies for Supervisors: What You Don't Know Can Hurt You

Are you asking for an employment lawsuit - without even realizing it? The key to effective management strategies is to take a proactive approach - avoid employment disputes before they arise. Attend this seminar and you'll learn about the importance of having an employment agreement in place with employees, as well as the keys to retaining valuable employees. You'll also gain insight on how to more...

HIPAA Audits

It's been five years since HIPAA took effect - are you still compliant? Discover how to best respond to HIPAA investigations and audits, and how to reduce the likelihood of fines. Stop wondering if your organization is compliant - know that it is. Register for this seminar today! The lack of case law - along with uncertainties in the interpretation of HIPAA regulations - has left many people more...

Tax Issues for Technology Companies

Tax laws pertaining to technology companies are confusing and numerous - is your business at risk? Attend this enlightening seminar and stay abreast of the latest tax issues relating to technology companies. Our seasoned professionals will provide practical answers to your most pressing questions about state and local tax nexus. You'll get an inside look at how to respond to confusing issues more...

How To Write A Response-Producing Sales Letter

... Sales Letter. SPECIAL BONUS Positive Response Customer Retention & Business Development Program - a $59.95 value, yours FREE. Created by Positive Response principal and copywriter Ernest Nicastro, this program includes the heart-warming and well-received Happy Thanksgiving Letter. (One client liked this letter so much he insisted on paying Ernest for the rights to use it with his company s more...

Technology in the Workplace

HR in the Electronic Age - Protect your organization get strategies that will help you deal with technology at work. In the last several years, issues such as hacking, espionage, stalking and infringement, cyberharassment, weblogs, discovery requests for electronically stored data, identity theft and picture phones have begun to confound businesses. Protecting companies against egregious more...

From Wintrac Inc.

Sales Presentation Skills (office2007) ...criteria and motivators; heighten interest, attention and retention of prospects by injecting creativity into your sales presentation; and increase the impact of your presentation by being ready to overcome objections and gaining buy-in more easily. The result: youa ™ll shine with professionalism and proficiency. You can get a complete list of other Sales Performance classes at more...

Sales Presentation Skills (office 2003) What makes one sales presentation stand out over another? How can you distinguish yourself from your competition? With confidence, credibility and composure. This program will teach you all three skills, along with many others. Youa ™ll learn how to gain information and insights about a prospective buyer in order to develop a presentation that addresses his/ her specific needs, buying more...

ITIL Foundations Certification - IT Service Management Best Practice Framework(itil) Designed for all levels of IT Service and Support staff, this course provides IT professionals with accredited industry certification of the ITIL best practice framework. Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve service quality and more...

Sales Presentation Skills ...criteria and motivators; heighten interest, attention and retention of prospects by injecting creativity into your sales presentation; and increase the impact of your presentation by being ready to overcome objections and gaining buy-in more easily. The result: youa ™ll shine with professionalism and proficiency. You can get a complete list of other Sales Performance classes at more...

FAST START IN PROJECT MANAGEMENT This highly interactive workshop is designed to give participants a solid foundation in the concepts, tools, and techniques of formal project management. While introductory in nature, this course is extremely comprehensive, covering the five key process groups and 38 core competencies associated with effective and efficient project management practice. Participants not only acquire technique-based more...

Managing IT Professionals Workshop Effective managers play a major role in increasing the productivity and performance of IT professionals. They facilitate the rapid orientation of new employees and encourage the retention of existing, valued employees. This workshop develops and refines skills and techniques that improve management effectiveness in an IT environment. You can get a complete list of other Professional Soft Skills more...

ITIL Foundations Certification - IT Service Management Best Practice Framework Designed for all levels of IT Service and Support staff, this course (student guide) provides IT professionals with accredited industry certification of the ITIL best practice framework. Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve more...

From Discovery Detective Academy

Liquor Law Compliance Basic & Mangement Certification

...e in Arizona our interactive instructional style supports retention of material Liquor Basic on and off sale - this class is approximately four - five hours Liquor Basic & Manager Combo on and off sale - this class is approximately six and a half hours. http://arizonaliquortraining. com/ 480-951-6545 Consult with one of our security risk management specialists to help with solutions more...

From American Medical Institute

Pediatric Advanced Life Support Initial Version American Heart Certification

...has been proven to translate to higher test scores longer retention duration and greater comprehention. Pediatric Advanced Life Support (PALS) is a 14-hour (2 day Course) American Heart Association training program. The goal of the course is to aid the pediatric healthcare provider in developing the knowledge and skills necessary to efficiently and effectively manage critically ill infants and more...

From Meirc Training and Consulting

Human Resources Management - Advanced Training

By the end of the program, participants will be able to: Define human resources and its main functions. Define the link between business strategies and Human Resources. Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention. Evaluate the results of Training & Development through the use of Key Performance Indicators. more...

Customer Service Excellence

By the end of the program, participants will be able to: Understand the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Agree on a strategy to recover from major setbacks and regain the loyalty of customers. more...

Customer Loyalty Strategies and Measurement - Dubai

...ants will be able to: Understand customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way. Include a profitability dimension to any customer loyalty strategy. Plan, manage and analyze impact-full customer satisfaction surveys. Define customer segments, profiles and models for maximum strategic as well as tactical impact. Create Customer Value more...

Designing a Performance Based Rewards System - HR Management

Determine the right kind of performance based rewards system for their organization, including identifying and assessing the merits of the various rewards options. Design the system including all related documentation. Coordinate the implementation of the agreed performance based rewards system and manage its ongoing operations. more...

Customer Loyalty Strategies and Measurement - Sales and Marketing ...ipants will be able to: Understand customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way. Include a profitability dimension to any customer loyalty strategy. Plan, manage and analyze impactful customer satisfaction surveys. Define customer segments, profiles and models for maximum strategic as well as tactical impact. Create Customer Value Propositions more...

Customer Loyalty Strategies and Measurement

...retention, loyalty and measure them in a meaningful and systematic way. Include a profitability dimension to any customer loyalty strategy. Plan, manage and analyze impactful customer satisfaction surveys. Define customer segments, profiles and models for maximum strategic as well as tactical impact. Create Customer Value Propositions that work. Understand loyalty schemes: what to avoid more...

Advanced Human Resources Management

This program is designed for Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This more...

From Contacts Plus

Stress management

More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong. more...

Customer Loyalty and Retention Program

During this detailed program, you will learn about each facet of the customer satisfaction measurement process, from determining objectives and cost justification through design, execution, and application of the results to your organization's customer relationship management operations. You will also have the opportunity to begin work on a real customer satisfaction survey, if you are about to more...

Customer Loyalty and Retention ...Retention Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Customer satisfaction is WORTHLESS, customer loyalty is PRICELESS. Loyal is the most difficult of the customer service goals to achieve. But once you have it, you have something your competition will never have. This two days more...

Complain Handling and Resolution ...aint is positive, that help us to keep customer loyalty & retention. Deal better with situations and actions that cana ™t be changed. How to Deal With Customer Types & how to handle them. How to make an effective complaint handling. Program Contents: What complaints mean? Most common complaints Percent of customers complaining to different touch points. Types of Complaints. more...

Managing Customer Service Managing Customer Service Target Audience: HR Team, Managers, Heads of Department and Directors in customer service environment Program Duration: 2 days Program Overview: The need for leading, promoting, and enhancing a customer-focused culture is essential within every organization. This two days workshop will provide you with an opportunity to explore your responsibilities within more...

Selling Smarter Cross Up Selling Techniques Selling Smarter, Cross & Up Selling Techniques Target Audience: All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: Ita ™s no secret that selling has changed in recent years. We are all working harder, with more responsibilities. High pressure selling is no longer effective. Customers want involvement. They want to be recognized and more...

Prospecting For Leads Prospecting For Leads Target Audience: All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: Prospecting is the key to your success. Your success today is a result of the prospecting you did six months ago. Become skilled at networking and remember the old 80/ 20 rule. Know who to target and how to target them, and remember to do some more...

Overcoming Objections to Nail the Sale Overcoming Objections to Nail the Sale Target Audience: All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This two days workshop will help you plan, prepare, and execute proposals and presentations that address more...

Telemarketing Using the Telephone as a Selling Tool Telemarketing: Using the Telephone as a Selling Tool Target Audience: All Staff in call center environment. Program Duration: 2 days Program Overview: Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This workshop will show you how more...

Dynamite Sales Presentations Dynamite Sales Presentations Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: A great sales presentation does not demand you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and more...

Building Relationships for Success in Sales Building Relationships for Success in Sales Target Audience Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is more...

The Art of Delegating Your Workforce The Art of Delegating Your Workforce Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This two days workshop will explore many of the facets of delegation, when to delegate, and who to delegate to. We will more...

Motivating Your Workforce Motivating Your Workforce Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Ita ™s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This is a busy two days workshop to help supervisors and managers create a more dynamic, loyal, more...

Human Resources Training for the non HR Managers Human Resources Training for the non HR Managers Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet more...

Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of more...

Get organized for peak performanceTime Management Get organized for peak performancea Time Managementa Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space, more...

Negotiating For Results Negotiating For Results Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental more...

Working Smarter Using Technology to Your Advantage Working Smarter a Using Technology to Your Advantagea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one more...

The Minute-Takers Workshop The Minute-Takera ™s Workshop Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are more...

Developing Training Program ... orientation for newly hired employees is a key factor in retention. This two days workshop is designed for a trainer who wants to develop training programs that are meaningful, practical, and will benefit both trainees and the organizations they work for. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Describe the essential elements of a more...

Celebrating Diversity in the Workplace Celebrating Diversity in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their more...

Conflict Resolution Getting along in the Workplace Conflict Resolution a Getting along in the Workplacea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that more...

How to Manage Anger and Violence in the Workplace How to Manage Anger and Violence in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence: more...

Getting Employees Off To a Good Start Getting Employees Off To a Good Start Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating more...

Managing Employee Performance Managing Employee Performance Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into more...

Employee Dispute Resolution Mediation through Peer Review Employee Dispute Resolution a Mediation through Peer Reviewa Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Have you ever been in a workplace situation where a supervisor has made a decision that you didna ™t agree with? Did you wish that you could ask someone else what they more...

From Kenvision Techniks Ltd

HR Records Retention & Disposal Managament Workshop

...r, Kenvision Techniks Ltd has been running the HR Records Retention and Disposal Management course and helped HR divisions of corporates put in order their records keeping activities. Attending the HR Records Retention and Disposal Management course will help you grasp these issues and clear the many doubts and inaccuracies when it comes to handling the following issues: 1. What to more...

From Contacts Plus

Closing the Generation Gap in the Workplace Closing the Generation Gap in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course more...

Business Succession Planning Business Succession Planning Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Change is a hallmark of todaya ™s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you more...

Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with more...

Safety in the Workplace Safety in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment Program Duration: 2 days Program Overview: This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making more...

Advanced Skills for the Practical Training Advanced Skills for the Practical Training Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to more...

Presentation Survival School Public Speaking Presentation Survival Schoola Public Speakinga Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will more...

Facilitation Skills Facilitation Skills Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time. There has been a growing realization that we have to pay attention to the process elements of more...

Using Activities to Make Training Fun Using Activities to Make Training Fun Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ™ve all been somewhere where the class clown is able to lighten the mood and more...

The Practical Trainer The Practical Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will more...

Conquering Your Fear of Speaking In Public Speak Easily Conquering Your Fear of Speaking In Public a Speak Easilya Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita more...

Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and more...

Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date more...

Project Management Fundamentals Project Management Fundamentals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra more...

Understanding Project Management Understanding Project Management Target Audience: Supervisors, Seniors, &Team Leaders in work environment. Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that more...

Business Etiquette Business Etiquette Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: In todaya ™s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly more...

Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you more...

Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. more...

Business Writing That Works Business Writing That Works Target Audience : All Staff in work environment. Program Duration: 2 days Program Overview: For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct. We can think about more...

Skills for Administrative Assistant Skills for Administrative Assistant Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona ™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest more...

Secrets of Change Management Secrets of Change Management Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change. How You Will Benefit, objectives: By the end of the more...

Problem Solving Decision Making Problem Solving & Decision Making Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then more...

Building Your Self Esteem and Assertiveness Skills Building Your Self Esteem and Assertiveness Skills Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be more...

Developing High Performance Teams Developing High Performance Teams Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been more...

Business Leadership Becoming Management Material Business Leadership a Becoming Management Materiala Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its more...

The Professional Supervisor The Professional Supervisor Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In todaya ™s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena ™t had the more...

Conducting Effective Performance Reviews Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ™ve always done, youa ™ll always get what youa ™ve always got. a And, remember what the German philosopher Goethe more...

Building Better Teams Building Better Teams Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an more...

Dealing with Difficult People Dealing with Difficult People Target Audience: All staff in work environment. Program Duration: 2 days Program Overview: Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they cana ™t deal with the difficult people in more...

AT&T Diploma for Agents

... way to achieve the pursued targets. Customer Care and retention is increasingly becoming a key issue for most companies in today s competitive market place where customers demand immediate access to information and efficiency of response. Call centers are one of the most powerful tools for improving the quality of customer contact. The advent of Computer Telephony due to the convergence of more...

From SETTEC

Performance Appraisal

The observations and understanding of the performance appraisal process helped reduce a monumental task into something much more manageable. The term performance appraisal has been called by many names, including performance review, performance evaluation, personnel rating, merit rating, employee appraisal or employee evaluation. A performance appraisal has been defined as any personnel more...

The Strategic Role of HCM

* To Understand the Difference between HRM and HCM * To Understand the Importance of Strategic HCM and Its Challenges with Top Management * To Understand the Role of HCM in Successful Organizations: Change, Competition, Value and CRM * To Adopt Competency-Based HCM for Better Hiring, Retention, Performance Evaluation and Succession Planning * To Adopt Motivation and Reward more...

From Advanced Reading Concepts, Inc

Summer Speed Reading for Students

Designed for students in seventh grade through adult learners. 5 to 8 session classes designed to increase speed, build comprehension and retention on all kinds of reading. Includes text book mastery techniques with note taking methods that organize the info for later use -- finals, papers, reports and presentations. Includes a technique for combining lecture notes with text notes. more...

Advanced Reading Concepts Speed Reading Plus

...gh eye excercises. You will increase your comprehension, retention and recall through strategies and techniques for all kinds and formats of reading: screening information for value, quickly absorbing general information such as trade journals and novels, and managing and mastering technical information such as documents, manuals, contracts and reports. Use organizational techniques of more...

From The Training Clinic

How to Present Technical Training with Impact Essentials of adult learning and how to make training "come to life" are in a technical environment covered. Other topics include climate setting, selective lecturing, how to increase participation, improve discussions, and demonstrations. During this highly interactive workshop you teach a five-minute lesson to a partner and get feedback on your natural teaching style. Special techniques to more...

From Spectrum Training Services

The Exceptional Trainer

... Design materials to create significantly more effective retention of knowledge / information Design training solutions that help the brain to remember Create a much more rewarding experience for both the trainer and learners Considerably reduced course preparation time and hence cost Develop self-awareness about your influence as a trainer in a group situation Learn how to influence more...

From Cosensa Learning & Development Ltd

Managing Conflict in the Workplace ... significant effect upon productivity, motivation and the retention of personnel. This highly participative programme analyses the types of conflict that occur and sets guidelines for managing those situations. By the end of this course, delegates will be able to use techniques that enable them to deal confidently with conflict, disagreement, aggression and other strong emotions. Contents: more...

From Target Learning

Target Reading - Overcoming Information Overload

In this 6-hour seminar you will learn how to use your preferred learning and thinking style to: * Improve your critical reading and thinking skills * Improve your concentration skills while reading * Increase your overall reading speed * Improve your overall comprehension * Ensure better retention and recall of everything you read * Find key information quickly * Decipher complex reading more...

Target Listening - Listen, Learn & Remember

Do you... * "Zone out" during meetings or discussions? * Have difficulty "reading" a person's body language? * Respond inappropriately during meetings or discussions? * Can't take effective notes during meetings or discussions? * Avoid speaking with certain people because of personality conflicts? * Have trouble retaining complex information during meetings or discussions? If more...

Target Memory - A Seminar to Remember

At work, do you sometimes: * Forget important deadlines? * Forget to bring relevant items to meetings and discussions? * Have difficulty remembering important information about clients? * Have difficulty remembering information presented during meetings or discussions? At home or school, do you sometimes: * Forget where you left your keys? * Have trouble recalling specific more...

From Create-Learning

Developing and Leading High Performance Teams ... and lead resonant, high performance teams. Increasing retention of talent, completion time of projects and tasks, satisfaction with work and life; Making your organization, team, and you better and greater profit. In our time together you will learn how to; hone, utilize, and develop interpersonal and political skills that are needed for more than successful completion of Projects and more...

From Optivation

Human Resources Management Performance Appraisals Coaching Termination

Human Resource Management: Performance Appraisals, Coaching, and Termination Fee: $200 Dates: 02/ 22/ 2010-03/ 02/ 2010 Instructor: Lyndi Odegard This course addresses human resource topics including reward systems, performance management, and retention from a strategic perspective. It will teach business managers how to retain good employees and coach for improved performance through more...

From Asktenali.com

Training program on Customer Service Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training more...

From Global Innovative Campus

Flexible and Rigid Retaining Wall Systems Design Workshop ...to expand implementation of safe and cost-effective earth retention technologies. This course addresses the selection, design, construction, and performance of earth retaining structures used for support of earth fills and excavations or cut slopes. The instructor covers factors that affect wall selection. Class discussions will include design procedures and case histories, demonstrating the more...

From Illumine Training

Effective Speed Reading

Speed Reading will give you the skills to increase reading speed without reducing comprehension or retention. This workshop has been designed exclusively for Illumine by the author of The Extraordinary Reader. It helps you to quickly power your way through books, briefings, reports, emails essential to be effective in business today. For more information go to www. illumine. co. uk/ read more...

From Management Development Associates (NA) Inc.

Selling effectively in the insurance sector

Selling effectively in the insurance sector: In an increasingly global, competitive marketplace, client managers and brokers need to be more than just a nice person to do business with. Increasingly they need to be able to discuss with senior boardroom clients the value proposition of solutions in a risk management and corporate finance framework. In particular, they need the ability to more...

From Nursing Unlimited Incorporated

Basic Life Support for Healthcare Providers - Renewal Course Course Overview This CPR course is conducted in affiliation with the American Heart Association, which has updated the guidelines for performance of Basic Life Support. This is the course required by healthcare facilities in order to maintain employment. It is designed for healthcare providers that have taken CPR before and have a current Healthcare Provider card. Our 1 to 1 manikin to student more...

Basic Life Support BLS for Healthcare Providers - Initial Provider Course

Course Overview This CPR course is conducted in affiliation with the American Heart Association, which has updated the guidelines for performance of Basic Life Support. This is the course required by healthcare facilities in order to acquire and maintain employment. It is designed for healthcare providers that have never taken CPR before or have an expired Healthcare Provider card. We are proud more...

From Global Innovative Campus

From Success Corporation

FLM Course 4 Coaching for High Performance ...eir people to ensure maximum performance, motivation, and retention. It provides managers with the tools to help their people excel at their jobs and meet competitive challenges with confidence. Participants will coach and be coached on real challenges/ issues currently facing them. As managers, they will learn how to conduct coaching conversations that lead to improvements in employee more...

Coaching for High Performance- 3 Days Knowing how and when to coach is an essential skill that can benefit both the manager and the organization. Coaching skill can help build productive relationships, make communication more effective, influence the desired outcomes and achieve results. This module teaches the managers how to use coaching skills in the day-to-day management of their people to ensure maximum performance, motivation, more...

From Simple Leadership Strategies

On Site Training Classes - Custom Tailored to Your Organizations Needs ...ople Skills Employee Engagement Team Building Customer Retention a a On site seminars are designed to be custom tailored to a specific organization s needs. We need to see an overview of where the needs lie from personal perspectives at multiple levels within your company. In order to do this, interviews will be conducted with -members of the organization that will be attending the more...

From Last Minute Training

Design of Urban Drainage and Stormwater Management Facilities Workshop By participating in this workshop, you will focus on the practical application of sound planning and design practices, and specific stormwater management techniques, including storm sewers, open channels, culverts, inlets, retention ponds and outlets... more...

Speed Reading - ch Reading may be the least advanced skill you bring to the work place. The Harris technique will enable you to read the easiest or the most difficult texts more quickly, while gaining the comprehension and retention you need. more...

Inside Selling Skills Module 27 In this session, participants will discover many of the essential skills, qualities, behaviours and traits that will increase their ability to service their clients in a professional and profitable manner. You will learn how to properly greet incoming callers and walk-in customers in order to make a connection, build rapport, earn their confidence and trust. Suited for those who want to learn how more...

Rapport and Relationship Building Workshop Highlights: Learn how you can create more positive first impressions when beginning a new business relationship. Gain insight into how top business professionals create rapport with ease to gain the confidence and trust of those that they meet. Discover the a Compliance Principlesa and the role that they play in decision making and professional selling. Explore techniques for more...

Active Leadership- Nexient Intense competition coupled with flattened hierarchies, multi-dimensional teams and a diverse working environment characterize today's business climate. This reality requires a repertoire of leadership practices and skills for anyone responsible for getting results with and through others. Recent studies confirm the leader is the prime factor for creating a productive work environment and more...

Results Centred Leadership Results Centred Leadership focuses on a paced learning system that is designed to change behaviour and sustain the new behaviour. We help managers become better leaders by focusing on skills that are proven to increase employee engagement and retention. more...

From African eDevelopment Resource Centre

Electronic Records Management 11-13th May 2011

...ta model, classification schemes and access control Retention schedule and disposition Digital preservation techniques Legislation, standards and regulations Implementation planning execution By the end of this course, the participant will have learnt about. To understand the various criteria used in appraisal. What is records Appraisal Objectives more...

From International Management Forum (IMF)

Electronic Records Management ERM Masterclass

...cepts such as Classification Schemes, Metadata, Security, Retention and Disposal. - The ERM Process component covers the implementation and related processes such as Information Survey, Business Requirements, Business Case, and Roll Out. - The ERM Case component allows you to discuss, share and learn global best practices for ERM. Benefits of becoming ERM Master (ERMm): - Position more...

From Treeline Training, Inc.

Retention Attracting and Keeping Your Best Managing people can be one of the hardest jobs in the world. Trying to meet the needs of a group of people and make them feel comfortable and at ease, all while maintaining a productive environment may seem impossible. Taking retention seriously can, in the end, be the best management tactic that you have ever tackled. This program will offer you methods and procedures that will attract and keep more...

From Linkage, Inc.

Strategies to Win Talent War

Talent management is becoming the key strategic priority and challenge of leaders who are committed to execution, collaboration, and high performance. In this dynamic two-day workshop, prepare to face that challenge through Linkagea s groundbreaking Talent Diamond methodology which explores acquisition, development, retention, and placement. more...

From DW Associates Pte Ltd

Managing Customers Relationship through customization and personalization

...s, product and market development, customer development & retention, operations and support, data marketing. David Wee Founder & CEO - DW ASSOCIATES PTE LTD / ASIA SPEAKERS BUREAU (ASB) Chief Executive for Asia - LONDON SPEAKER BUREAU Vice President - SINGAPORE INSTITUTE OF MANAGEMENT, MARKETING EXECUTIVE GROUP 2 Sin Ming Road, 02-05 Sin Ming Plaza, Tower 1, Singapore 575583 Tel: more...

From Horizon Systems

Red Hat System Administration I - RH124

...litative discussions to ensure maximum skill transfer and retention. In addition, GUI-based tools will be featured to build on the students' existing technical knowledge, while key command line concepts will be introduced to provide a foundation for students planning to become full-time Linux system administrators. By the end of the five-day course, students will be able to perform more...

Red Hat System Administration II with RHCSA Exam - RH135 ...itative discussions to ensure maximum skills transfer and retention. Building on the foundation of command line skills covered in System Administration I, students will dive deeper into Red Hat Enterprise Linux to broaden their "tool kits" of administration skills. By the end of this five-day course, students will be able to administer and troubleshoot file systems and partitioning, logical more...

RH134 - Red Hat System Administration II - RH134

...itative discussions to ensure maximum skills transfer and retention. Building on the foundation of command line skills covered in System Administration I, students will dive deeper into Red Hat Enterprise Linux to broaden their "tool kits" of administration skills. By the end of this five-day course, students will be able to administer and troubleshoot file systems and partitioning, logical more...

From CP Training Consortium

Manpower Planning Resourcing and Retention How to create the right jobs, engage the right people and keep them. This HR Training programme explores recent thinking and developments in the field of Human Resource Manpower Planning and its role in enabling the business goals and organisational strategy. It investigates and evaluates a range of approaches in job design and structuring, recruitment and resourcing together with strategies to more...

From Hypmovation Inc.

Life Enrichment Through Self Hypnosis Life Coaching

This program will build a foundation that provides immediate help for achieving greater success, overcome procrastination, improve memory, manage stress, deal effectively with mental, emotional and physical issues, become a better sales person, lose weight, stop smoking and more... The amazing part about this course is that it's broken down into 8 sessions which will take only 12 hours to more...

From India Facilitation Network

TALENT COACH CERTIFICATION ...t Management Workshop Overview: Right Fit Selection & Retention at the right time/ cost and Accelerated Potential Development to Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Senior Managers in this era of business turbulence that surfaces without warning! Getting more with less is going to be the mantra of competitive advantage! This more...

COACH CERTIFICATION WITH PSYCHOMETRIC TOOLS ...t Management Workshop Overview: Right Fit Selection & Retention at the right time/ cost and Accelerated Potential Development to Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Senior Managers in this era of business turbulence that surfaces without warning! Getting more with less is going to be the mantra of competitive advantage! This more...

From HR Anexi Pvt Ltd

Psychometric Certification from wwwpsytechcom in Bangalore 03-05 Oct 2011 ...Retention at the right time/ cost and Accelerated Potential Development to Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Managers in this era of business turbulence! Getting more with less is going to be the mantra of competitive advantage! This certification workshop will equip participants with the Tools to manage talent for best business more...

3-Day Psychometrics Certification from www.psytech.co.uk in Bangalore -24-26 Aug 2011 ...Retention at the right time/ cost and Accelerated Potential Development to Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Managers in this era of business turbulence! Getting more with less is going to be the mantra of competitive advantage! This certification workshop will equip participants with the Tools to manage talent for best business more...

From CastEffect

CastEffect Change Management

CastEffect Change Managementa method provides learning systems and training processes implemented in change management and reorganization. The video products are developed and produced by the employees and for the employees and divided to the following groups: Training Processes and Learning Systems. CastEffect - The results Assist management members, to motivate and assimilate more...

CastEffect Training for Management Training Sales training and Customer Service Training

...retention method for leadership training, sales training, service training and organizational development. CastEffect Traininga method is an assimilating and training tool a effective, results-oriented, measurable, creative, original and unique, which accompanies existing processes or creates and designs new processes for the organization workforce development and empowerment. It's more...

From Acend Corporate Learning

Customized Microsoft Excel Training in Toronto

Don't waste your time sitting through a boring Level 1, 2 or 3 class that you listen to someone explain how to do something that you have already know how to do. Instead take our FREE customized skills assessment and learn only tools that you want to learn. During this full day, personalized instructor lead training you will learn, hands-on, the skills needed to use and master Microsoft Excel. more...

From International Training House

Advanced management Advanced Management is designed for managers who already master the basics of management and who have experience in leading a team. We discuss the advantages and disadvantages of different leadership styles and the need for flexibility. We focus on building open lines of communication that foster employee growth, satisfaction and retention. more...

From HR Anexi Pvt Ltd

TALENT COACH CERTIFICATION FOR SENIOR MANAGERS 13-24 Oct 2008 Mumbai ...t Management Workshop Overview: Right Fit Selection & Retention at the right time/ cost and Accelerated Potential Development to Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Senior Managers in this era of business turbulence that surfaces without warning! Getting more with less is going to be mantra of competitive advantage! This more...

From SABCONS Project Management Consultants

MS Project Training and Workshop Bangalore Dec 12-13, 2011 ...our sessions not only encourages active participation and retention but motivates them to go beyond the given, think innovatively and lead confidently. We train managers for real life challenges, not just test paper problems * Experienced Team of Expert Instructors Our team of consultants brings decades of learning in Project Management, IT and Behavior Psychology to the table with 15 more...

MS Project Training and Workshop Hyderabad Dec 10-11, 2011

...our sessions not only encourages active participation and retention but motivates them to go beyond the given, think innovatively and lead confidently. We train managers for real life challenges, not just test paper problems * Experienced Team of Expert Instructors Our team of consultants brings decades of learning in Project Management, IT and Behavior Psychology to the table with 15 more...

From StrategyWorks

Executive Coaching

...rom employees * Improved business performance * Retention of key people who feel valued * Increased creativity outlook and motivation THE PROGRAM FORMAT: * COACH THE COACHES * ONE TO ONE COACHING Mentoring and coaching is an investment that provides continuous support in developing key resource, high-level managers, for the long-term benefit of the organization. more...

From MAP Knowledge Limited

Introduction to Coaching Mentoring Have you got the right values and beliefs systems to support others? Are you at that stage in your management career where you can advise and help others who are aspiring to new heights or need guidance in their careers? Every organisation needs some form of career development programme to produce a succession of motivated, upward moving employees. Mentoring is the process of preparing for more...

From Rapid Progress Marketing and Modeling, LLC

The Essentials of Data Mining and Predictive Modeling for Internet and Direct Marketers

DESCRIPTION "Data Mining and Predictive Modeling" are intertwined buzzwords that wea ve all heard. And perhaps youa re not quite sure what they mean or how they differ. While this is an incredibly important question to answer, the even more vital question is, "How do I make them meaningful?" This course addresses all of these questions in detail. Though frequently thought of in terms of more...

Advanced Data Mining and Predictive Modeling for Internet and Direct Marketers

DESCRIPTION "Advanced" data mining and predictive modeling dives into the more sophisticated data mining and modeling techniques that an increasing number of enterprises are employing to generate huge impacts on their bottom lines, whether it be through the internet or through direct marketing channels. Long gone are the days when data was scarce. In the modern world, wea re drowning in data more...

From PERCON The Strategic Interveners

Staff Retention Strategies

1. Increasing quality of external candidates 2. Containing costs 3. Achieving greater return on investments 4. Increasing diversity through innovation 5. Proper utilisation of talent and skills more...

From Clive Littin Coaching

Elevate Employee Engagement

What is employee engagement? What is workplace disengagement? What are the statistics? What are the causes? What are it's effects? What are the remedies? The course includes realistic insights and solutions to this stubborn problem of workplace disengagement which cost you virtually nothing to implement. Ongoing one on one support is available during and after the workshop. more...

From The Executive Protection Training Institute

1 Day Defensive Handgun Tactics & Techniques for Executive Protection

...n the move, and shoot/ no-shoot practices. Also includes: Retention and Disarming techniques and intermediate use of force. Attendees will be schooled in: a Safe handling and carry of firearms in a simulated Executive Protection environment. a Reloading effectively under stress. a Malfunction Drills. a Shooting on the Move. a Using a firearm in a populated environment without more...

From Anchor Planning Group

Diversity and Inclusion Strategy Planning and Implementation

...upport and promote the recruiting, hiring, promotion, and retention of personnel a Stakeholder and Candidate perceptions a How stakeholders and potential job candidates perceive the benefits of diversity and inclusion in the agency In addition to developing a diversity and inclusion strategy tied to the agencya ™s strategic plan, strategies will be developed to communicate the plan more...

From Epoch Australia

Customer Service Skills Customer service and sales interactions are vital to any business, however if your staff lacks the communication skills to efficiently handle them your service standards will be delivered poorly. That means losing customers - and profits. Developing excellent customer service skills is of utmost importance to the overall image and success of your business. It can lead to brand loyalty, repeat more...

From FranklinCovey South Asia

Become a Coach Join Intensive Coach Training in India

...e results. It will also improve high potential employee retention through focused development and reducing turn-over by improving organizational relationships and strengthening employee development. This program is designed to develop Professional Coaching competencies in Senior Executives, Managers, Team leaders, HR professionals and Trainers. We request you to nominate key more...

From Advanced Concepts

Presenting with Confidence Overview Developing effective professional presentations and addressing groups with confident imperative business skills today. This course addresses the skills required to delegate effective presentations with confidence. After completing this course, participants will know how to: X plan and prepare an effective presentation X demonstrate effective presentation and communication skills X more...

From Training for Excellence

Train the Trainer Program

...in average training programs. We show you how to increase retention up to 90 or more. Our program gives you access to tools, strategies, and techniques orchestrated in a fashion that elevates learning to a new level of experience and efficacy. We show you how to optimize your training environment and training programs to achieve outstanding learning results. "As a result of standardizing more...

From HRO Consulting (Shanghai) Co., Ltd.

Motivation Tools for Managers

This program gives the tools for managers to understand the needs of their staff members and align those needs with the goals of the company. Via this course, you will firstly get a clear picture of the various facets of motivation. This will be achieved via HROa ™s motivational framework, which integrates the classical models into one practical tool, and it differentiates this course from more...

From Parthenon Box

Recruitment Retention for Effective Succession Planning

Overview The most successful organizations in any industry are those that can plan long term for their staffing needs. This means having in place effective policies, procedures and practises that allow the organization to have in place the right people in the right jobs at the right time. This practical 2 day workshop will help you to understand the key factors that go into creating an more...

Training Coaching and Competency Development ... organisationa ™s conversational culture to increase retention - Develop a detailed action plan to put in place your recruitment, retention and succession planning strategies and make it work for your organization More information is available: http://www. parthenonbox. com/ index. php? option=com_jevents&task=icalrepeat. more...

From Garth W Roberts Ltd.

7 Keys to Inspired Leadership

This program is all about leadership - inspiring leadership. You can't motivate your people to increase productivity, but you can inspire them to be motivated. Your return is better productivity, better retention and greater profits. Key One - Know Yourself - Let me introduce you to you. Key Two - Inventory Time - What is your current reality? Key Three - Know Your People Key Four - Know more...

From Next Levels Consulting

Employee Engagement and Retention Strategies ...culture -Set long and short-term plans for your employee retention -Develop a communication plan to ensure success of your plans -Develop tools to monitor employee turnover and the progress of your employee engagement/ retention strategies Course Outlines -Review participants issues and expectations -Is information available? How to obtain it? -Analysis of information -Reasons for more...

From Black Tiger Tactical System

Weapon Retention and Disarming ...ate recovery of their gun should it be taken. Firearms Retention/ Recovery and Disarming Course. Within this course the Participant will learn and understand the principles of handgun and long gun defense and disarming, targeting principles, proper psychomotor skills involved in their employment, and how the various components of Level Two and Three Tactics are applied to these serious more...

Defensive Tactics Training ...ruction. Also future training in the areas of Firearms Retention, Ground Tactics rely heavily on principles and techniques learned in the Defensive Tactics course. Defensive Tactics training is designed to promote effective and efficient use of bodily impact weapons. The participant learns the components of Defensive Tactics instruction and application, including the situations that allow more...

HIGH RISK TRANSPORT

... Concept and Principals of High Risk Transport Weapon Retention and Disarm Defensive Tactics High Risk Transport Operations: Arrival and Departure procedures, Down Vehicle Drills, Screening lanes and blocking intersections, communications, and carjacking avoidance. Basic and Intermediate Defensive Driving: Hands-on training using Vans, Crown Vics or SUVs in simulated more...

From QED Training

Equality and Diversity Portfolio of Courses

...customer/ staff/ volunteer care linked to recruitment and retention of all these groups How values and attitudes affect behaviour More about communication between cultures and people Stereotyping, and the difference between direct and indirect discrimination How to challenge inappropriate language and behaviour Best practice in equality and diversity policies as well as more...

From Unirac Software Technologies

Oracle Database 10g Administrator Certified Associate 1Z0-042

... [ ] Monitor and administer undo [ ] Configure undo retention [ ] Describe the relationship between undo and transactions [ ] Size the undo tablespace Implementing Oracle Database Security [ ] Apply the principle of least privilege [ ] Audit database activity [ ] Implement Fine-Grained Auditing Configuring the Oracle Network Environment [ ] Use Database Control to more...

Oracle Database 10g Database Administrator Oracle Certified Professional-1Z0-043

...to improve database performance [ ] Use automatic undo retention tuning Using Recovery Manager [ ] Use the RMAN BACKUP command to create backup sets and image copies [ ] Enable block change tracking [ ] Manage the backups and image copies taken with RMAN with the LIST and REPORT commands Recovering from Non-Critical Losses [ ] Recover temporary tablespaces [ ] Recover a more...

From Management Training Systems, Inc.

Mentoring for Success

Formal mentoring programs offer employers an opportunity to strategically customize employee careers within an organization in ways that are mutually beneficial to the company and employees. more...

From Satvam Consulting Private Limited

Retaining Talent for Business Growth Success a Do you find difficult to retain the committed & high performing employees? a Does employees turnover affects your organisationa ™s productivity? a Do you feel that employees dona ™t stay even after offering competitive compensation package? a Do you incur huge cost due to employee replacement? a Do you feel that the employee turnover in your organisation can be reduced or more...

From QPC Limited

ICMI Supervisor Track - Essential Principles of People Management ... Essential Principles of People Management Boost agent retention and productivity by mastering the skills you need to hire and manage a fully engaged team of people who are working at their full potential. Whether you are a first-time supervisor or a seasoned pro, ICMIa ™s 2-day Essential Principles of People Management course will prepare you implement the key principles of more...

From InStep Consulting LLC

Follow the Evidence Make a Case for Diversity in the New Normal We're living in the New Normal: a There are four generations in the workplace -- Greatest Generation, Baby Boomers, Generation X and Millenials a Faster economic growth has led to an increasing share of immigrants in the labor pool -- 51% of immigrants in 25% of the largest US metropolitan areas hold white-collar jobs a Budgets are tight, time is tighter -- there's an imperative need to more...

From ProComm Ltd

Present with Confidence ...nal style. o Involve your listener to maximize retention and minimize your anxiety. Our Executive Consultants help the participants identify what behaviors are working for them and what may be getting in their way of being truly effective communicators. Successful people learn by doing and seeing themselves as others see them. This course utilizes a highly participatory format more...

From Learningminds!

Engaging Talent for Workplace Excellence

...Retention and engagement continue to be among the top priorities of most organizations. Winning the loyalty and commitment of talented employees is a critical managerial responsibility and a key to survival in the ever-changing world of work. This highly interactive, one-day talent engagement workshop consists of facilitated videos, open discussions, small group activities and reflective more...

From Leading Concepts

The Ranger Teams Program

...our training exercise to remove learning barriers, ensure retention, and accelerate application. Throughout the four days, participants repeat the following learning cycle: Receive Teamwork, Leadership, Communication instruction. Apply this instruction by planning and executing a Ranger Team mission. Review and evaluate lessons learned. Apply experiences and skills to their business more...

From Soaring Eagle Enterprises

Human Resources Management Series ...aches to discipline, matching rewards to recognition, and retention strategies. Human Resource Professional Excellence is a dynamic training program for anyone interested in learning more about the value of human resources in the workplace. In it's standard format, Human Resource Professional Excellence contains seven individual learning units. Soaring Eagle Enterprises utilizes a more...

From Best Defense USA

Real Estate Safety Self-Defense Crime Prevention Seminar

...rticipation and humor to accelerate learning and increase retention. Topics includea How to recognize and avoid thieves, creeps and predators? How to check out prospects. Three things to look for at Open Houses? A simple tactic that can get rid of creeps at the door? The Number 1 thing Realtors do that can put them at risk? The best way to survive an assault. more...

From Pinnacle 3 Learning

PMP Certification Exam Prep Training Class

.... Our study strategy will increase your comprehension and retention of the key elements of each knowledge area ensuring you are prepared to pass the detailed exam and earn your Project Management Professional (PMP ®) Credential. The Project Management Professional ® Exam Prep course includes: a PMBOK ® Guide-Fourth Edition a Pre-course "Blueprint For Success" a Online more...

From Deep Impact Coaching

Train of the Trainers Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly hired employees is a key factor in retention. This workshop is designed for a trainer who wants to develop training programs that are meaningful, practical, and will benefit more...

From Solar Training School

Photovoltaic Systems

Solar Training School specializes in Online Photovoltaic Education, focusing on design, installation and maintenance of Photovoltaic (PV) systems. The classes emphasize safety, industry insight and workforce development. The course is appropriate for individuals seeking entry level employment in the renewable energy or green collar industry. The training is presented online with live instructor more...

From Srivatsa Consultants

MME FOR SMES

This unique HR Workshop, to be held as an Outbound Intervention, will appeal to Owners and Directors of Small and Medium Enterprises and anyone in the business with the responsibility of HR. MBA students aspiring to get into the HR function will benefit a lot. We will give clear and practical advise on what you need to do back at the workplace. We will also hand hold you in implementing the more...

From ThinkLink Supply Chain Services

Essentials of Supply Chain Management

...ment) a Supplier Selection, Performance Measurement and Retention a Session 6 : Recent Trends in Supply Chains a Triple Aa ™s of Supply Chain a Supply Chain Mapping a Supply Chain Audit a Session 7 : I. T. in SCM a Role of I. T as an integrator a Different SCM I. T tools Why you cannot miss this event? This is an interactive workshop session where you get to bring more...

From Thebeautytherapists. Com

FEBUARY 21st 930am-4pm Book yourself Solid Marketing 101 for MT Book Yourself Solid! (Marketing 101): 6 hours Now you have your diploma, what next? How do you get clients? How do you make them come back? How do you market yourself? Is your appointment book empty? thebeautytherapists. com will put it all together for you and get you on your way to being successful. Learn this and more at this intriguing and stimulating class. You will learn proven more...

From Infopace Management Pvt Ltd

Customer Relationship Management Infopace Management Pvt Ltd Presents Customer Relationship Management Identify your real customers, evolve strategies to retain and delight them by exceeding their expectation Registration: Please send your nominations along with the prescribed fee to: Infopace Management Pvt Ltd No. 81, Block 6 (B) SHIG, 4th cross, III rd Main, 5th Phase, KHB colony, New Town Yelahanka, more...

From Drew & Associates

Sales Mastery - Empowering Business People to Reach Success in Changing Times

What This 3 hour program with two 1 hour teleconference coaching sessions gives you the tools you and your sales department need to achieve your goals through challenging economic times. Who Should Attend People who are leaders in their organization and responsible for positive results in others. People working with customer care and retention. People working to secure new customers more...

From Live to Learn

Communications

...lective attention, selective interpretation and selective retention. Employees benefit by understanding the various components of communications through participation in an informative, interactive workshop. Should you require a workshop with a specific focus, Live to Learn will be happy to build a program to meet your unique requirements. Some of our more popular customized communication more...

From IPI VERDAD Investigations and Protection, INC

ADVANCED TACTICAL RIFLE 1 http://www. verdadinvestigations. com/ advanced-tactical-rifle-2/ Advanced Tactical Rifle 1 Course, (2 days) VERDAD Investigations and Protection, INC 315-453-3660 for Registration October 15, 16, 2011 Pre-requisite: Introduction to the AR-15 / M-4 Rifle course a or firearms training course of equivalent level. The following firearms training topics will be covered: a Firearms more...

From Philders Group Intl Inc

The Fundamentals of Infection Control during Construction Infection Control Risk Assessment for healthcare construction including long term care facilities points to the significance of exposure risks to contamination during construction for patients, construction workers, and caregivers and the importance of understanding the issue as it pertains to the professional. The student will gain an understanding of Joint Commissiona ™s Environment of Care more...

From Dhaewood Aviation Business School

Advanced Airline Marketing ...tioning: customer value and CRM Customer acquisition and retention marketing Customer value optimisation Customer life cycle management Customer life time value E-commerce and pricing Product promotion: e-commerce channels Integration of multiple marketing channels Loyalty programmes Airline alliances and cross-industry partnerships: strategies Participants should have a basic more...

From Center for Global Best Practices

How to Excel in Law School ...in digesting and analyzing complex laws and cases, memory retention, and answering the toughest recitation and exams. Also, learn what to expect in law school including how to impress terror professors, handle personal issues and deal with classmates, fraternities and sororities. A great future awaits those who plan ahead. Dona ™t wait until ita ™s too late. Attend and learn from more...

From Mike Schwarzer of StreetwisePeople

Want Your People to Work More with You and Less Against You?

...es poor people management lead to? Poor staff (talent) retention, poor financial awareness & performance, poor customer satisfaction & retention, poor vital knowledge management, poor innovation & creativity, poor initiative, poor problem solving. As well as avoidable mistakes & problems, heightened stress, wasted time, increased absence. How much do any of these areas hurting your more...

From Catalyte IC Design

SoC Power Management Design and Verification ...tecture Design Implications o Power Gating and Retention Implications o Multi-voltage Implications o Power Management ICs (PMIC) Fundamentals o Design of Controller logic in conjunction with PMICs 1. Isolation, Retention, and Level-shifter Controls o Case Studies of Power Managed Designs 1. Renesas Processor more...

From Automotive Process Solutions, Inc.

Automotive Fixed Operations Training This workshop presents material in a classroom setting, with emphasis on real world experiences. Participants will have the opportunity to ask questions and practice lessons learned during the workshop. Repair Shop Owners, Managers, and Service Writers will leave this workshop with the knowledge, skills, tools, and confidence to make an immediate impact to their business! Workshop training more...

From Christine Donovan & Associates

The Seven Keys to Dazzling Customer Service Learn the principles, tools and techniques for "dazzling" customers at every encounter. Discover how to build customer loyalty and keep dissatisfied customers to a minimum. Facilitated by former manager of the Disney University. more...

The Art and Management of Service Excellence How to build and lead the exceptional service culture: hiring, training, motivating the "right" people and giving your service team the skills to succeed. Includes: customer service and profitability; the managera ™s role in assuring exceptional service; how to reduce or eliminate complaints; and how to establish a reputation for the best service in your industry. Facilitated by former more...

From The Experience Network

PASS - RC

PASS-RC is a comprehensive 2 day intensive training course covering the key skills needed in a competitive recruitment market and is suitable for all recruitment personnel (Resourcers, Consultants & Managers). The course is a comprised of several targeted modules with each module designed around a specific core skill. Immediate impact As it is a comprehensive 1 day intensive training course more...

From iKompass Pte Ltd

PMP Preparation program -Classroom course ...d Edition material and more. Studies have shown that best retention is achieved through understanding the content, rather than memorizing it, for that ensures that there are more opportunities for them to become embedded in your knowledge system. We have based our program on this hypothesis- through tried and tested methodologies. Through our extensive experience in the delivery of PMP more...

From Pinnacle Training Group

Fundamentals to Successful Business Relationships

There are fundamentals to everything we do. If we know what they are and focus on them regardless of our industry, we can achieve maximum results. In this session we will discuss three key fundamentals to successful business relationships. They are: Culture: The message you give your customers everyday Service: It's what happens between "Hello" and "thank you" that matters Networking: How to more...

From Aspen School of Business

Certified Management Accountant ...olutely MUST KNOW for passing the exam a Maximize your retention and recall of CMA knowledge areas in a compressed time format -- excellent for busy professionals! a Discover the secret study and preparation tips used by Master CMA exam-takers around the world a Network with other Management professionals and gather their real-world experiences, to go even beyond the exam a Master more...

From TACH Solution

Teambonding Experiential Learning Program (Off site teambuilding)

It is our honor to have the opportunity to present to your esteem organization our proposal. We understand that you are a self leader and have the belief in (CANi) Constant And Never-ending Improvement. Further more, you surely have a very clear idea regarding all rounded training concept. All rounded training includes 4 areas and they are Knowledge, Attitude, Skill and Habit. The course we more...

From HumorRules, LLC

Boosting Learning with Humor

...al of any teaching professional creating better long-term retention and retrieval of learning material. In the process, they also build team feeling and positive attitudes in learners, and make the trainer s job a lot more fun! Attendees of this highly interactive workshop will learn: 1) A basic understanding of Brain-Compatible Learning (and how to know in the future if any learning more...

From Integral Training Systems, Inc.

Retaining Top Talent

This one day management workshop has been successfully delivered to over 13,000 managers across all industries. The three top objectives of the session are: 1) to have the manager become aware of his/her role and impact on employee retention, 2) to develop specific retention plans for the top talent on his/her team, 3) to create a development plan for improving the manager's own retention more...

From New Horizons Cape Town

Mcse

WHAT IS THE AIM OF THE COURSE? Microsoft Certified System Engineer certification is still one of the most highly sought after certifications on the market today . Microsoft really set the standards and raised certification training to a new level with their Windows 2003 certification. The MCSE certification on Microsoft Windows 2003 credential is the premier certification for professionals who more...

From Corporate Education Group

Oracle Database 10g Administration Workshop I

...o Management Monitor and administer undo Configure undo retention Guarantee undo retention Use the undo advisor Monitoring and Resolving Lock Conflicts Detect and resolve lock conflicts Manage deadlocks Backup and Recovery Concepts Describe the basics of database backup, restore and recovery List the types of failure that may occur in an Oracle Database Describe ways to tune more...

Oracle Database 10g Administration Workshop II

...g Persistent Settings for RMAN Control File Autobackups Retention Policies Using Recovery Manager Issuing Recovery Manager Commands Parallelization of Backup Sets Compressed Backups Copying the Whole Database Making Incremental Backups Block Change Tracking Incrementally Updating Backups Monitoring RMAN Backups Diagnostic Sources The Alert Log Viewing Alerts with EM more...

Oracle Database 10g: New Features for Administrators

...Automatic Optimizer Statistics Collection Automatic Undo Retention Manageability Infrastructure Advisory Framework Automatic Routine Administration Tasks Server-generated Alerts / Threshold-based Alerts Automatic Workload Repository Application Management and Availability SQL Access Advisor SQL Tuning Advisor New performance overview charts in EM Rule-based optimization more...

From GHR Training Solutions

Attracting, Retaining & Motivating Employees

The most frequently asked question put to the Society of Human Resource Management is: "How do we keep talent from jumping to our competitors?" This program provides in-depth answers to that question and many others! Emphasizing the importance of day-to-day benevolent treatment of employees to elicit both outstanding performance and organizational loyalty, the Grimmes share the secrets of the most more...

From Leisure Time Properties

Ultimate Customer Service

Providing Ultimate Customer ServiceFor Supervisors, Managers and Team Leaders Providing ultimate customer service is not something that you just know. Ultimate customer service comes from knowledge and the knowledge to reproduce it.Many leaders have great customer service skills; however, they do not know how to pass this on to their staff and how to get their staff to give the same service. You more...

From The Really Big Impact Company

Quantum Learning

...ducing...... Quantum Learning Structured to give a 100% retention and application of learning, Quantum Learning delivers focused performance improvement, one topic at a time. Breakthrough learning in less than 2 hour away from your desk. Based on needs analysis your team attend a series of 90 minutes single topic workshops at the workplace, spaced three weeks apart. Structured to enable your more...