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From Lorman Education Services
Medical Records Law
...ave money and stay compliant by learning the best records retention practices
- Reduce your legal risks by confidently responding to subpoenas and other requests for medical records
- Get up to speed on the legal definition of medical records - and why this should be so important to you
- You don't need to panic when faced with special medical records situations, such as the rights of minors,
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Medical Records Law
Document Retention and Destruction
...t are changing the way we do business
- Create a document retention program that protects your business in litigation
- Prepare to be prepared - find out how to prevent e-discovery nightmares
- Avoid hefty fines from the courts for improper document destruction
IACET Learning Objectives
- You will be able to discuss document retention programs.
- You will be able to explain managing risks in
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Document Retention and Destruction
... asking for trouble if you don't have an effective record retention and destruction policy in place. And even if you do, standards are changing - have your policies changed with them?
Attend this seminar and learn what records to store and when, why and how to destroy them, and how to comply with pertinent statutory and regulatory standards. You'll walk away with a real-world road map and best
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Trucking Litigation and D.O.T. Regulations
Jump-start your next case by getting up to date on trucking regulations and litigation tactics.
Drug and alcohol testing, CDL standards, driver qualification rules, hours of service, hazardous materials - navigating the labyrinth of trucking regulations and thorny issues is a challenge even for experienced professionals. Maneuvering through this maze in the dark is just setting up yourself - and
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Effective Management Strategies for Supervisors: What You Don't Know Can Hurt You
Are you asking for an employment lawsuit - without even realizing it?
The key to effective management strategies is to take a proactive approach - avoid employment disputes before they arise. Attend this seminar and you'll learn about the importance of having an employment agreement in place with employees, as well as the keys to retaining valuable employees. You'll also gain insight on how to
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HIPAA Audits
It's been five years since HIPAA took effect - are you still compliant?
Discover how to best respond to HIPAA investigations and audits, and how to reduce the likelihood of fines. Stop wondering if your organization is compliant - know that it is. Register for this seminar today!
The lack of case law - along with uncertainties in the interpretation of HIPAA regulations - has left many people
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Medical Records Law
Don't be caught off guard. You could be breaching the confidentiality of patients without even realizing it!
Get surefire techniques for avoiding complaints, penalties and even lawsuits - learn to tackle even the toughest medical records dilemmas in just one day! In today's changing legal landscape, staying current is crucial to avoid costly fines and time-consuming legal battles.
Attend this
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Tax Issues for Technology Companies
Tax laws pertaining to technology companies are confusing and numerous - is your business at risk?
Attend this enlightening seminar and stay abreast of the latest tax issues relating to technology companies. Our seasoned professionals will provide practical answers to your most pressing questions about state and local tax nexus. You'll get an inside look at how to respond to confusing issues
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How To Write A Response-Producing Sales Letter
... Sales Letter.
SPECIAL BONUS
Positive Response Customer Retention & Business Development Program - a $59.95 value, yours FREE. Created by Positive Response principal and copywriter Ernest Nicastro, this program includes the heart-warming and well-received Happy Thanksgiving Letter. (One client liked this letter so much he insisted on paying Ernest for the rights to use it with his company s
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Technology in the Workplace
HR in the Electronic Age - Protect your organization get strategies that will help you deal with technology at work.
In the last several years, issues such as hacking, espionage, stalking and infringement, cyberharassment, weblogs, discovery requests for electronically stored data, identity theft and picture phones have begun to confound businesses. Protecting companies against egregious
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From Contacts Plus
AT&T Diploma for Agents

... way to achieve the pursued targets.
Customer Care and retention is increasingly becoming a key issue for most companies in today s competitive market place where customers demand immediate access to information and efficiency of response. Call centers are one of the most powerful tools for improving the quality of customer contact. The advent of Computer Telephony due to the convergence of
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Customer Loyalty and Retention Program
During this detailed program, you will learn about each facet of the customer satisfaction measurement process, from determining objectives and cost justification through design, execution, and application of the results to your organization's customer relationship management operations. You will also have the opportunity to begin work on a real customer satisfaction survey, if you are about to
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From Nursing Unlimited Incorporated
Basic Life Support BLS for Healthcare Providers - Initial Provider Course
Course Overview
This CPR course is conducted in affiliation with the American Heart Association, which has updated the guidelines for performance of Basic Life Support. This is the course required by healthcare facilities in order to acquire and maintain employment. It is designed for healthcare providers that have never taken CPR before or have an expired Healthcare Provider card. We are proud
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Basic Life Support for Healthcare Providers - Renewal Course
Course Overview
This CPR course is conducted in affiliation with the American Heart Association, which has updated the guidelines for performance of Basic Life Support. This is the course required by healthcare facilities in order to maintain employment. It is designed for healthcare providers that have taken CPR before and have a current Healthcare Provider card. Our 1 to 1 manikin to student
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From SETTEC
Performance Appraisal

The observations and understanding of the performance appraisal process helped reduce a monumental task into something much more manageable.
The term performance appraisal has been called by many names, including performance review, performance evaluation, personnel rating, merit rating, employee appraisal or employee evaluation. A performance appraisal has been defined as any personnel
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From Discovery Detective Academy
Liquor Law Compliance Basic Mangement Certification
...e in Arizona our interactive instructional style supports retention of material Liquor Basic on and off sale - this class is approximately four - five hours Liquor Basic & Manager Combo on and off sale - this class is approximately six and a half hours.
http://arizonaliquortraining. com/
480-951-6545
Consult with one of our security risk management specialists to help with solutions
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From Meirc Training and Consulting
Designing a Performance Based Rewards System - HR Management




Determine the right kind of performance based rewards system for their organization, including identifying and assessing the merits of the various rewards options.
Design the system including all related documentation.
Coordinate the implementation of the agreed performance based rewards system and manage its ongoing operations.
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Customer Service Excellence




By the end of the program, participants will be able to:
Understand the importance of customer service in a competitive environment.
Practice the techniques of managing customer expectations and delighting customers.
Agree on a strategy to recover from major setbacks and regain the loyalty of customers.
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Customer Loyalty Strategies and Measurement - Dubai




...ants will be able to:
Understand customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way.
Include a profitability dimension to any customer loyalty strategy.
Plan, manage and analyze impact-full customer satisfaction surveys.
Define customer segments, profiles and models for maximum strategic as well as tactical impact.
Create Customer Value
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Human Resources Management - Advanced Training




By the end of the program, participants will be able to:
Define human resources and its main functions.
Define the link between business strategies and Human Resources.
Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention.
Evaluate the results of Training & Development through the use of Key Performance Indicators.
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Advanced Human Resources Management
This program is designed for Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This
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From Advanced Reading Concepts, Inc
Advanced Reading Concepts Speed Reading Plus



...ques for peripheral vision.
Increase your comprehension, retention and recall through strategies and techniques for all kinds and formats of reading: screen information for value, quickly absorb
general information such as trade journals and books, mastery technical reading such as documents, manuals, contracts and reports.
Use organizational techniques of information gained which are
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From Global Innovative Campus
Flexible and Rigid Retaining Wall Systems Design Workshop
...to expand implementation of safe and cost-effective earth retention technologies. This course addresses the selection, design, construction, and performance of earth retaining structures used for support of earth fills and excavations or cut slopes. The instructor covers factors that affect wall selection. Class discussions will include design procedures and case histories, demonstrating the
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From CertFast Testing
Pediatric Advanced Life Support Initial Version American Heart Certification




...has been proven to translate to higher test scores longer retention duration and greater comprehention. Pediatric Advanced Life Support (PALS) is a 14-hour (2 day Course) American Heart Association training program. The goal of the course is to aid the pediatric healthcare provider in developing the knowledge and skills necessary to efficiently and effectively manage critically ill infants and
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From Illumine Training
Effective Speed Reading
Speed Reading will give you the skills to increase reading speed without reducing comprehension or retention. This workshop has been designed exclusively for Illumine by the author of The Extraordinary Reader. It helps you to quickly power your way through books, briefings, reports, emails essential to be effective in business today.
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From Taylor Performance Solutions, Inc.
Management and Supervisory Skills Workshop
What Will You Learn and How Will You Benefit?
How to set goals to be more productive
How to coach and train to maximize your staff's ability
How to gain time so you can focus on the business or the management of the department
How to increase employee retention to avoid unnecessary costs
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From Last Minute Training
* Speed Reading - ch
Reading may be the least advanced skill you bring to the work place. The Harris technique will enable you to read the easiest or the most difficult texts more quickly, while gaining the comprehension and retention you need.
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Results Centred Leadership
Results Centred Leadership focuses on a paced learning system that is designed to change behaviour and sustain the new behaviour. We help managers become better leaders by focusing on skills that are proven to increase employee engagement and retention.
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Active Leadership- Nexient
Intense competition coupled with flattened hierarchies, multi-dimensional teams and a diverse working environment characterize today's business climate. This reality requires a repertoire of leadership practices and skills for anyone responsible for getting results with and through others. Recent studies confirm the leader is the prime factor for creating a productive work environment and
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Rapport and Relationship Building
Workshop Highlights:
Learn how you can create more positive first impressions when beginning a new business relationship.
Gain insight into how top business professionals create rapport with ease to gain the confidence and trust of those that they meet.
Discover the a Compliance Principlesa and the role that they play in decision making and professional selling.
Explore techniques for
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From DW Associates Pte Ltd
Managing Customers Relationship through customization and personalization



...s, product and market development, customer development & retention, operations and support, data marketing.
David Wee
Founder & CEO - DW ASSOCIATES PTE LTD / ASIA SPEAKERS BUREAU (ASB)
Chief Executive for Asia - LONDON SPEAKER BUREAU
Vice President - SINGAPORE INSTITUTE OF MANAGEMENT, MARKETING EXECUTIVE GROUP
2 Sin Ming Road, 02-05 Sin Ming Plaza, Tower 1, Singapore 575583
Tel:
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From Last Minute Training
Inside Selling Skills Module 27
In this session, participants will discover many of the essential skills, qualities, behaviours and traits that will increase their ability to service their clients in a professional and profitable manner. You will learn how to properly greet incoming callers and walk-in customers in order to make a connection, build rapport, earn their confidence and trust. Suited for those who want to learn how
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From Kenvision Techniks Ltd
Records Management for HR managers
This course covers the basics of Records Management, Records Life cycle - Creation, use, maintenance, and disposal. It also looks at the legal requirements as far as retention and disposition of personnel records is concerned. It looks at different categories of personnel records as well as the responsibilities of HR managers / personnel on records. Other areas covered include records capture
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From SagePresence
Inspiring Connections


Ita s one thing to speak to an audience. Ita s another to actually engage and inspire.
In order to truly reach an audience, you need to form a connection a that elusive 'click' which opens them up to receive your message.
Inspiring connections teaches you how to make that connection when you need it most a in any situation, under pressure, in front of the people you need to
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From Ripple Training
Compensation Systems - Motivating HR to Higher Performances

...on and productivity. Its main advantages are: attraction, retention and motivation of high-potential employees, support and strengthen the organisational culture and its structural model and alignment of the performance of human resources with the strategic objectives of the organisation.
In this workshop the participants will understand the motivational drivers behind the compensation
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From Acend Corporate Learning
Customized Microsoft Excel Training in Toronto






Don't waste your time sitting through a boring Level 1, 2 or 3 class that you listen to someone explain how to do something that you have already know how to do. Instead take our FREE customized skills assessment and learn only tools that you want to learn.
During this full day, personalized instructor lead training you will learn, hands-on, the skills needed to use and master Microsoft Excel.
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From ivantage Limited
Google Adwords Essentials Hands-On Training Workshop
...at is the most effective for adult learning and knowledge retention. Our instructor presents material using PowerPoint, engaging students with relevant theory, practical examples and exercises to re-enforce key concepts.
Google Adwords Essentials workshop is a one day course aimed at online marketers, web executives, webmasters, agency account managers/ directors, and campaign managers who
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Google Adwords Advanced Hands-On Training Workshop
...at is the most effective for adult learning and knowledge retention. Our instructor presents material using PowerPoint, engaging students with relevant theory, practical examples and exercises to re-enforce key concepts.
Google Adwords Advanced workshop is a one day course. It is aimed at a online marketers, web executives, webmasters, agency account managers/ directors, and campaign
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Google Analytics Interpretation Hands-On Training Workshop
Google Analytics Interpretation workshop is a one day course aimed at online marketers, web executives, webmasters, agency account managers/ directors, and campaign managers who need to understand Google Analytics reports, interact with them and improve the way they go on to use the information presented.
After successful completion of the Google Analytics Interpretation workshop, students will
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Google Analytics Configuration Hands-On Training Workshop
Google Analytics Configuration workshop is a one day course aimed at online marketers, web executives, webmasters, agency account managers/ directors, and campaign managers who need to understand Google Analytics reports, interact with them and improve the way they go on to use the information presented. It is also aimed at technical staff who need to understand how to install, configure and
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From HR Anexi Pvt Ltd
3-Day Psychometrics Certification from Psytech International in India 01-03 Dec 2009 in Mumbai
...Retention at the right time/ cost and Accelerated Potential Development to Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Managers in this era of business turbulence! Getting more with less is going to be the mantra of competitive advantage! This certification workshop will equip participants with the Tools to manage talent for best business
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From Rapid Progress Marketing and Modeling, LLC
The Essentials of Data Mining and Predictive Modeling for Internet and Direct Marketers



DESCRIPTION
"Data Mining and Predictive Modeling" are intertwined buzzwords that wea ve all heard. And perhaps youa re not quite sure what they mean or how they differ. While this is an incredibly important question to answer, the even more vital question is, "How do I make them meaningful?" This course addresses all of these questions in detail.
Though frequently thought of in terms of
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Advanced Data Mining and Predictive Modeling for Internet and Direct Marketers



DESCRIPTION
"Advanced" data mining and predictive modeling dives into the more sophisticated data mining and modeling techniques that an increasing number of enterprises are employing to generate huge impacts on their bottom lines, whether it be through the internet or through direct marketing channels.
Long gone are the days when data was scarce. In the modern world, wea re drowning in data
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From Target Learning
Target Study Skills: College Prep for Adults





...Text Readings
* Read faster with better comprehension, retention and recall
* Improve overall concentration while reading (avoid daydreaming)
* Take concise (but thorough) notes while reading
* Minimize amount of time to complete a reading assignment
Lectures
* Stay awake and focused
* Take concise (but thorough) notes
* Develop an understanding of the professor's goal for
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Target Reading: Overcoming Information Overload





In this 4, 6, 8 or 12-hour seminar you will learn how to use your preferred learning and thinking style to:
* Improve your critical reading and thinking skills
* Improve your concentration skills while reading
* Increase your overall reading speed
* Improve your overall comprehension
* Ensure better retention and recall of everything you read
* Find key information quickly
* Decipher
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From HR Anexi Pvt Ltd
TALENT COACH CERTIFICATION FOR SENIOR MANAGERS 13-24 Oct 2008 Mumbai
...t Management
Workshop Overview:
Right Fit Selection & Retention at the right time/ cost and Accelerated Potential Development to Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Senior Managers in this era of business turbulence that surfaces without warning! Getting more with less is going to be mantra of competitive advantage! This
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From PERCON The Strategic Interveners
Staff Retention Strategies



1. Increasing quality of external candidates
2. Containing costs
3. Achieving greater return on investments
4. Increasing diversity through innovation
5. Proper utilisation of talent and skills
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From International Training House
Advanced management
Advanced Management is designed for managers who already master the basics of management and who have experience in leading a team. We discuss the advantages and disadvantages of different leadership styles and the need for flexibility. We focus on building open lines of communication that foster employee growth, satisfaction and retention.
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From India Facilitation Network
TALENT COACH CERTIFICATION
...t Management
Workshop Overview:
Right Fit Selection & Retention at the right time/ cost and Accelerated Potential Development to Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Senior Managers in this era of business turbulence that surfaces without warning! Getting more with less is going to be the mantra of competitive advantage! This
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COACH CERTIFICATION WITH PSYCHOMETRIC TOOLS
...t Management
Workshop Overview:
Right Fit Selection & Retention at the right time/ cost and Accelerated Potential Development to Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Senior Managers in this era of business turbulence that surfaces without warning! Getting more with less is going to be the mantra of competitive advantage! This
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From The Training Bank
Customers Forever
...retention, create value and build customer loyalty or enhance the delivery of service to your customers, this program is for you.
This popular and highly effective one or two-day on-site program is designed specifically for all front-line and support employees. It presents a framework for improving service at the point of contact with the customer. This framework provides participants with
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From Advanced Concepts
Presenting with Confidence
Overview
Developing effective professional presentations and addressing groups with confident imperative business skills today. This course addresses the skills required to delegate effective presentations with confidence.
After completing this course, participants will know how to:
X plan and prepare an effective presentation
X demonstrate effective presentation and communication skills
X
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From Training for Excellence
Train the Trainer Program





...in average training programs. We show you how to increase retention up to 90 or more.
Our program gives you access to tools, strategies, and techniques orchestrated in a fashion that elevates learning to a new level of experience and efficacy. We show you how to optimize your training environment and training programs to achieve outstanding learning results.
"As a result of standardizing
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From FranklinCovey South Asia
Become a Coach Join Intensive Coach Training in India
...e results. It
will also improve high potential employee retention through focused
development and reducing turn-over by improving organizational relationships
and strengthening employee development.
This program is designed to develop Professional Coaching competencies in Senior Executives, Managers, Team leaders, HR professionals and Trainers.
We request you to nominate key
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From Garth W Roberts Ltd.
7 Keys to Inspired Leadership



This program is all about leadership - inspiring leadership. You can't motivate your people to increase productivity, but you can inspire them to be motivated. Your return is better productivity, better retention and greater profits.
Key One - Know Yourself - Let me introduce you to you.
Key Two - Inventory Time - What is your current reality?
Key Three - Know Your People
Key Four - Know
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From ProComm Ltd
Present with Confidence
...nal style.
o Involve your listener to maximize retention and minimize your anxiety.
Our Executive Consultants help the participants identify what behaviors are working for them and what may be getting in their way of being truly effective communicators.
Successful people learn by doing and seeing themselves as others see them. This course utilizes a highly participatory format
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From Success Corporation
FLM Course 4 Coaching for High Performance
...eir people to ensure maximum performance, motivation, and retention. It provides managers with the tools to help their people excel at their jobs and meet competitive challenges with confidence. Participants will coach and be coached on real challenges/ issues currently facing them. As managers, they will learn how to conduct coaching conversations that lead to improvements in employee
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From Infopace Management Pvt Ltd
Customer Relationship Management
Infopace Management Pvt Ltd Presents
Customer Relationship Management
Identify your real customers, evolve strategies to retain and delight them by exceeding their expectation
Registration: Please send your nominations along with the prescribed fee to:
Infopace Management Pvt Ltd
No. 81, Block 6 (B) SHIG, 4th cross,
III rd Main, 5th Phase, KHB colony, New Town
Yelahanka,
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From Drew & Associates
Sales Mastery - Empowering Business People to Reach Success in Changing Times


What
This 3 hour program with two 1 hour teleconference coaching sessions gives you the tools you and your sales department need to achieve your goals through challenging economic times.
Who Should Attend
People who are leaders in their organization and responsible for positive results in others.
People working with customer care and retention.
People working to secure new customers
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From Linkage, Inc.
Strategies to Win Talent War

Talent management is becoming the key strategic priority and challenge of leaders who are committed to execution, collaboration, and high performance. In this dynamic two-day
workshop, prepare to face that challenge through Linkagea s groundbreaking Talent Diamond methodology which explores acquisition, development, retention, and placement.
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From Learningminds!
Engaging Talent for Workplace Excellence
...Retention and engagement continue to be among the top priorities of most organizations. Winning the loyalty and commitment of talented employees is a critical managerial responsibility and a key to survival in the ever-changing world of work.
This highly interactive, one-day talent engagement workshop consists of facilitated videos, open discussions, small group activities and reflective
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From Wintrac Inc.
ITIL Foundations Certification - IT Service Management Best Practice Framework(itil)
Designed for all levels of IT Service and Support staff, this course provides IT professionals with accredited industry certification of the ITIL best practice framework. Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve service quality and
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Sales Presentation Skills
...criteria and motivators; heighten interest, attention and retention of prospects by injecting creativity into your sales presentation; and increase the impact of your presentation by being ready to overcome objections and gaining buy-in more easily. The result: youa ll shine with professionalism and proficiency.
You can get a complete list of other Sales Performance classes at
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FAST START IN PROJECT MANAGEMENT
This highly interactive workshop is designed to give participants a solid foundation in the concepts, tools, and techniques of formal project management. While introductory in nature, this course is extremely comprehensive, covering the five key process groups and 38 core competencies associated with effective and efficient project management practice. Participants not only acquire technique-based
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Managing IT Professionals Workshop
Effective managers play a major role in increasing the productivity and performance of IT professionals. They facilitate the rapid orientation of new employees and encourage the retention of existing, valued employees. This workshop develops and refines skills and techniques that improve management effectiveness in an IT environment.
You can get a complete list of other Professional Soft Skills
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ITIL Foundations Certification - IT Service Management Best Practice Framework
Designed for all levels of IT Service and Support staff, this course (student guide) provides IT professionals with accredited industry certification of the ITIL best practice framework. Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve
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From The Experience Network
PASS - RC
PASS-RC is a comprehensive 2 day intensive training course covering the key skills needed in a competitive recruitment market and is suitable for all recruitment personnel (Resourcers, Consultants & Managers). The course is a comprised of several targeted modules with each module designed around a specific core skill.
Immediate impact
As it is a comprehensive 1 day intensive training course
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From iKompass Pte Ltd
PMP Preparation program -Classroom course
...d Edition material and more. Studies have shown that best retention is achieved through understanding the content, rather than memorizing it, for that ensures that there are more opportunities for them to become embedded in your knowledge system. We have based our program on this hypothesis- through tried and tested methodologies. Through our extensive experience in the delivery of PMP
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From Pinnacle Training Group
Fundamentals to Successful Business Relationships

There are fundamentals to everything we do. If we know what they are and focus on them regardless of our industry, we can achieve maximum results. In this session we will discuss three key fundamentals to successful business relationships. They are:
Culture: The message you give your customers everyday
Service: It's what happens between "Hello" and "thank you" that matters
Networking: How to
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From Aspen School of Business
Certified Management Accountant
...olutely MUST KNOW for passing the exam
a Maximize your retention and recall of CMA knowledge areas in a compressed time format -- excellent for busy professionals!
a Discover the secret study and preparation tips used by Master CMA exam-takers around the world
a Network with other Management professionals and gather their real-world experiences, to go even beyond the exam
a Master
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From Management Training Systems, Inc.
Mentoring for Success



Formal mentoring programs offer employers an opportunity to strategically customize employee careers within an organization in ways that are mutually beneficial to the company and employees.
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From TACH Solution
Teambonding Experiential Learning Program (Off site teambuilding)

It is our honor to have the opportunity to present to your esteem organization our proposal. We understand that you are a self leader and have the belief in (CANi) Constant And Never-ending Improvement. Further more, you surely have a very clear idea regarding all rounded training concept.
All rounded training includes 4 areas and they are Knowledge, Attitude, Skill and Habit. The course we
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From HumorRules, LLC
Boosting Learning with Humor


...al of any teaching professional creating better long-term retention and retrieval of learning material. In the process, they also build team feeling and positive attitudes in learners, and make the trainer s job a lot more fun!
Attendees of this highly interactive workshop will learn:
1) A basic understanding of Brain-Compatible Learning (and how to know in the future if any learning
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From Live to Learn
Communications



...lective attention, selective interpretation and selective retention. Employees benefit by understanding the various components of communications through participation in an informative, interactive workshop.
Should you require a workshop with a specific focus, Live to Learn will be happy to build a program to meet your unique requirements. Some of our more popular customized communication
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From Integral Training Systems, Inc.
Retaining Top Talent



This one day management workshop has been successfully delivered to over 13,000 managers across all industries. The three top objectives of the session are: 1) to have the manager become aware of his/her role and impact on employee retention, 2) to develop specific retention plans for the top talent on his/her team, 3) to create a development plan for improving the manager's own retention
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From SuccessSystems, Inc.
Assertiveness Training for Managers


...nsistently assertive can improve performance, loyalty and retention dramatically The most difficult part of a manager s job is dealing with people and this training will improve their skills for this critical component of their success and the success of your organization.
Learn from Sam Lloyd, the author of Developing Positive Assertiveness, one of the best-selling books in the popular Crisp
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From New Horizons Cape Town
Mcse



WHAT IS THE AIM OF THE COURSE?
Microsoft Certified System Engineer certification is still one of the most highly sought after certifications on the market today . Microsoft really set the standards and raised certification training to a new level with their Windows 2003 certification. The MCSE certification on Microsoft Windows 2003 credential is the premier certification for professionals who
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From Boston University Corporate Education Center
Oracle Database 10g Administration Workshop I
...o Management Monitor and administer undo Configure undo retention Guarantee undo retention Use the undo advisor
Monitoring and Resolving Lock Conflicts Detect and resolve lock conflicts Manage deadlocks
Backup and Recovery Concepts Describe the basics of database backup, restore and recovery List the types of failure that may occur in an Oracle Database Describe ways to tune
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Oracle Database 10g Administration Workshop II
...g Persistent Settings for RMAN Control File Autobackups Retention Policies
Using Recovery Manager
Issuing Recovery Manager Commands Parallelization of Backup Sets Compressed Backups Copying the Whole Database Making Incremental Backups Block Change Tracking Incrementally Updating Backups Monitoring RMAN Backups
Diagnostic Sources
The Alert Log Viewing Alerts with EM
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Oracle Database 10g: New Features for Administrators
...Automatic Optimizer Statistics Collection Automatic Undo Retention
Manageability Infrastructure
Advisory Framework Automatic Routine Administration Tasks Server-generated Alerts / Threshold-based Alerts Automatic Workload Repository
Application Management and Availability
SQL Access Advisor SQL Tuning Advisor New performance overview charts in EM Rule-based optimization
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From GHR Training Solutions
Attracting, Retaining & Motivating Employees
The most frequently asked question put to the Society of Human Resource Management is: "How do we keep talent from jumping to our competitors?" This program provides in-depth answers to that question and many others! Emphasizing the importance of day-to-day benevolent treatment of employees to elicit both outstanding performance and organizational loyalty, the Grimmes share the secrets of the most
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From Calyptus Consulting Group
Warehousing and Materials/Inventory Management

During this 3-day program participants will learn how to measure and evaluate warehouse operation performance to improve warehouse efficiency and personnel productivity. Topics include customer service, warehouse operational requirements; inventory management; warehouse transactions; receiving procedures; materials handling and storage; warehouse efficiency and layout; performance measurement;
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From Leisure Time Properties
Ultimate Customer Service
Providing Ultimate Customer ServiceFor Supervisors, Managers and Team Leaders
Providing ultimate customer service is not something that you just know. Ultimate customer service comes from knowledge and the knowledge to reproduce it.Many leaders have great customer service skills; however, they do not know how to pass this on to their staff and how to get their staff to give the same service. You
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From The Really Big Impact Company
Quantum Learning




...ducing...... Quantum Learning
Structured to give a 100% retention and application of learning, Quantum Learning delivers focused performance improvement, one topic at a time. Breakthrough learning in less than 2 hour away from your desk. Based on needs analysis your team attend a series of 90 minutes single topic workshops at the workplace, spaced three weeks apart. Structured to enable your
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