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From Serebra Learning Corporation
Discovering What Your Customers Want
...return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics. When customer satisfaction programs begin with a survey, and not a plan, the result is frequently customer dissatisfaction. To
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...return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics. When customer satisfaction programs begin with a survey, and not a plan, the result is frequently customer dissatisfaction. To
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Managerial Decisions and Capital Budgeting
...ers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you with the concepts, procedures, and analytical skills you need to make informed decisions in today's complex business environment. This course is targeted specifically for business managers,
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...ers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you with the concepts, procedures, and analytical skills you need to make informed decisions in today's complex business environment. This course is targeted specifically for business managers,
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Strategic IT Planning Simulation
For the duration of this simulation, you will assume the role of Senior IT Manager (north-east region) of Easton National Bank. As a new hire, you will face lingering legacy issues and a senior management staff that is increasingly skeptical of IT value in light of costly expenditures that have yielded little return on investment. This simulation is based on the SkillSoft series "Strategic IT
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For the duration of this simulation, you will assume the role of Senior IT Manager (north-east region) of Easton National Bank. As a new hire, you will face lingering legacy issues and a senior management staff that is increasingly skeptical of IT value in light of costly expenditures that have yielded little return on investment. This simulation is based on the SkillSoft series "Strategic IT
more...
Advanced Project Leadership: Bringing Home the Value
Advanced Project Leadership: Bringing Home the Value teaches project managers to consider both the monetary and non-monetary value of a project first of all by understanding how a project supports strategy. Project Managers will learn how to calculate Earned Value Return on Investment and Net Present Value. They will also learn how to interpret the results to make decisions about the value of a
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Advanced Project Leadership: Bringing Home the Value teaches project managers to consider both the monetary and non-monetary value of a project first of all by understanding how a project supports strategy. Project Managers will learn how to calculate Earned Value Return on Investment and Net Present Value. They will also learn how to interpret the results to make decisions about the value of a
more...
Cal Poly (GRCI) Certificate Course - Computer to Plate for Newspapers
The Computer-to-Plate for Newspapers course begins with an overview of CtP technology. This gives you a foundation for understanding the different types of hardware, lasers, and plate choices available. The benefits of CtP are discussed, including cost, speed, quality, and the new capabilities that CtP can provide. Cost issues are discussed, including criteria to take into account when calculating
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The Computer-to-Plate for Newspapers course begins with an overview of CtP technology. This gives you a foundation for understanding the different types of hardware, lasers, and plate choices available. The benefits of CtP are discussed, including cost, speed, quality, and the new capabilities that CtP can provide. Cost issues are discussed, including criteria to take into account when calculating
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Cal Poly (GRCI) Certificate Course - Computer to Plate for Newspapers
The Computer-to-Plate for Newspapers course begins with an overview of CtP technology. This gives you a foundation for understanding the different types of hardware, lasers, and plate choices available. The benefits of CtP are discussed, including cost, speed, quality, and the new capabilities that CtP can provide. Cost issues are discussed, including criteria to take into account when calculating
more...
The Computer-to-Plate for Newspapers course begins with an overview of CtP technology. This gives you a foundation for understanding the different types of hardware, lasers, and plate choices available. The benefits of CtP are discussed, including cost, speed, quality, and the new capabilities that CtP can provide. Cost issues are discussed, including criteria to take into account when calculating
more...
From 123-CBT Computer Based Training
SAP R 3 v4 0 Profit Center Accounting
...ports for period accounting, cost of sales accounting and return on investment.
C ontent Emphasis
Skills-Based
A udience
This course is primarily designed for potential users, interested in learning about the benefits of Profit Center Accounting within R/3. Target groups are project members, part of the Profit Center, employees within centralized or decentralized controlling
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...ports for period accounting, cost of sales accounting and return on investment.
C ontent Emphasis
Skills-Based
A udience
This course is primarily designed for potential users, interested in learning about the benefits of Profit Center Accounting within R/3. Target groups are project members, part of the Profit Center, employees within centralized or decentralized controlling
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Sales Skills Developing a Winning Strategy
...strategy. Calculate a client's return on investment. Complete the six steps for solving a client's problems. Audience Individuals who want to learn how to use various sales strategies to improve their sales approaches. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs
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...strategy. Calculate a client's return on investment. Complete the six steps for solving a client's problems. Audience Individuals who want to learn how to use various sales strategies to improve their sales approaches. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs
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Advanced Project Leadership Bringing Home the Value
...roject Managers will learn how to calculate Earned Value, Return on Investment and Net Present Value. They will also learn how to interpret the results to make decisions about the value of a project. Finally, project managers will learn about the characteristics of Internal, Client and Research and Development Projects and how the valuation techniques apply to each. Learn To: Identify
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...roject Managers will learn how to calculate Earned Value, Return on Investment and Net Present Value. They will also learn how to interpret the results to make decisions about the value of a project. Finally, project managers will learn about the characteristics of Internal, Client and Research and Development Projects and how the valuation techniques apply to each. Learn To: Identify
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Business Finance Risk Analysis
... • Calculate the expected rate of return on a stock portfolio. • Identify impacts on rates of return. • Calculate financial ratios. Audience Managers and project managers who want to identify and calculate investment risk. Deployment Options e-Learning Accreditation NASBA credits: 3
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... • Calculate the expected rate of return on a stock portfolio. • Identify impacts on rates of return. • Calculate financial ratios. Audience Managers and project managers who want to identify and calculate investment risk. Deployment Options e-Learning Accreditation NASBA credits: 3
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Business Accounting Accounting for Stockholders Equity
...y. • Calculate a company's return on common stockholders' equity ratio. • Calculate a company's dividend yield ratio. • Calculate a company's book value per share. Audience Managers or employees interested in learning the basics of accounting and accounting processes. Deployment Options
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...y. • Calculate a company's return on common stockholders' equity ratio. • Calculate a company's dividend yield ratio. • Calculate a company's book value per share. Audience Managers or employees interested in learning the basics of accounting and accounting processes. Deployment Options
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Team Participation Decision Making in Teams
...een presented to implement a better system to analyze the return on investment from the company's advertising. Unit 3: The Consensus Process (0.5 - 1 hour) Identify four tasks that prepare teams to use consensus. Describe how to create a consensus-oriented atmosphere. Apply the six steps of the consensus process.
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...een presented to implement a better system to analyze the return on investment from the company's advertising. Unit 3: The Consensus Process (0.5 - 1 hour) Identify four tasks that prepare teams to use consensus. Describe how to create a consensus-oriented atmosphere. Apply the six steps of the consensus process.
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From Service Strategies
Support Representative - Online
Superior customer service is critical to continued success for any service organization. This 1-day course introduces entry-level service representatives to the fundamental principles and techniques required for excellent customer service delivery. As the first, or principal, line of contact with customers, service representatives have a unique and challenging opportunity to influence customer
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Superior customer service is critical to continued success for any service organization. This 1-day course introduces entry-level service representatives to the fundamental principles and techniques required for excellent customer service delivery. As the first, or principal, line of contact with customers, service representatives have a unique and challenging opportunity to influence customer
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From JED New Media inc.
Corporate Finance for Start-ups
Familiarize yourself with key corporate development stages, investment capital options available at each stage, and the pitfalls associated with these financing venues. Increase your chances of securing funds by grasping the decision-making process of investors.
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Familiarize yourself with key corporate development stages, investment capital options available at each stage, and the pitfalls associated with these financing venues. Increase your chances of securing funds by grasping the decision-making process of investors.
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