From Serebra Learning Corporation
Understanding Budgeting and Finance: Managing your Budget 


MAXIM TRAINING Preparing a budget and following it through to approval involves a lot of work. But it's only the beginning! Once approved, the budget needs careful management to ensure your plans become a reality. This process starts from day one and continues throughout the year. This course provides a structured approach for managing your budget. It shows how to:
Review your budget to identify
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Training and Facilitation: Coaching Skills 


MAXIM TRAINING Learn how to coach successfully
Effective organisations ensure their employees' skills are continuously expanded and enhanced and coaching makes an important contribution to this process. This
Coaching Skills course shows how to assess a
Learner's needs, draw up a learning plan, assess competence and review progress. It also looks at the various roles and skills required by a
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Cisco Building Scalable Networks Part 1 - Advanced Routing Principles 


...n the prerequisites, some students may need a little more review than others. This first part of the course provides a refresher for those students who need to be brought up to the same level as the more experienced students. The material for this part of the course is expected to be drawn from chapters 2 and 3 of the
ILT. This first course in the
BSCN curriculum should provide the learner with
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Diversity: What Managers Should Know 
In
Diversity:
What Managers Should Know, participants acquire the knowledge and skills to welcome and manage a diverse workforce. Participants review what diversity is and how it influences relationships between co-workers. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to maximize the advantages of
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The Process of Globalizing a Product or Service 
Actually going global takes both planning and doing. In this course, you'll learn about the three major steps you need to cover to globalize a product or service. First, pick the right geographic location for your corporate goals and create a good plan for globalizing the product or service you're working with. Then "globalize" your product or service and let the world know you're open for
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Completing Your Field Sales Approach 
What does it take to successfully present valuable solutions and close sales while achieving a sense of accomplishment and trust between you and your customer? Completing
Your Field Sales Approach highlights how to present sales solutions and close sales with your customers. Included in the course are steps and tips for overcoming customer objections effectively. You'll have opportunities to
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Bridge The Expectations Gap 
You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how
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Evaluating Internal Assignments 
...it success or failure? It's crucial that you take time to review your project and confirm outcomes on completion. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an internal consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This course
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Consulting with the External Client Simulation 
Modern corporations employ consultants for their experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this
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Evaluation and Review 
...it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This course
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Establishing a Relationship with Internal Clients 
Even if your clients are internal to your organization, you still need to spend time getting to know them, and understanding what it is they require from you. When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you from making that mistake. It will enable you to understand your clients' needs
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Internal Consulting Skills 
...develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your message across to other people, your ideas will be lost, and even your best plans will fail. Fundamentally important
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Project Management Professional Certification Review 
...Review, is the last of eleven courses in this curriculum. After the completion of this course you will be able to know how best to prepare for
PMP certification, be prepared for questions on the
PMBOK knowledge area of project integration management, project scope management and project time management. The Prime-Project Management Professional curriculum introduces advanced level project
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Whole Numbers Fractions and Equations 
What are whole numbers and how are they estimated? How are fractions used in mathematical operations? How do you find the unknown variable to solve an equation? The answers to questions like these are covered in this course on the building blocks of business math. Learners will review crucial terms, basic mathematical concepts, and how to apply concepts to the business environment. Anyone who
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Continuous Performance Assessment 
This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this
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Elements of a 360-degree Performance Review 
... familiar with the elements of the
360-degree performance review process? Are your participants familiar with them? Implementing a 360-degree performance review within your organization is a large undertaking; however, with proper preparation of your participants, the resulting feedback is far more likely to be accurate and useful. Failure to consider the crucial elements of the review process
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Delivering 360-Degree Performance Feedback 
...e performance feedback can make or break your performance review program. You can ensure that performance feedback is effective when you, or your company, use good interviewing techniques, conduct an effective performance interview, and maintain the
360-degree performance feedback process. When you use the techniques contained in this course, you will help ensure that your 360-degree
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Managing and Rewarding Top Performers 
Does your company have a policy in place for hiring and retaining its top-performing employees? Would you know how to convince valuable employees to stay if they were to hand in their resignation? It is becoming increasingly difficult for companies to retain their top-level employees in today's competitive market. This course examines how to attract and ultimately retain top performers through a
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Exit Interviewing Skills The Termination Process 
Exit
Interviewing:
The Termination Process covers how to monitor and guide your employees' performance, as well as how to terminate employment lawfully. The program also covers how to explain performance standards to employees, how to document performance and misconduct issues, and how to improve employees' performance. In addition, it teaches how to discipline employee misconduct, prepare for a
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Accounting Fundamentals 
How does a business achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting
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Accrual Accounting Procedures 
It's the end of the fiscal year and all transactions must be accounted for. But there are some transactions that aren't complete, such as paying interest or delivering services. Do you record them or ignore them? The accrual basis of accounting is guided by the principle that says the revenue earned by a business must match all the expenses incurred to generate that revenue. This course will
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Accounting Systems and Closing Activities 
Some businesses carry out hundreds of transactions in a single day. You can imagine the accounting data at the end of the day, or the end of the month. Ultimately, these transactions can be categorized into a few different types. Organizing the transactions through special journals actually reduces the work and allows you to be more efficient in your accounting activities at the end of every
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Accounting for Cash Control 
Businesses operate on cash and strive to earn it. Cash can be defined as dollars and coins, checks, vouchers, and money orders. Accounting procedures are established to ensure that cash receipts and cash disbursements are protected. This course explores the accounting methods for internal control of cash such as petty cash, bank reconciliation, and payroll. Understanding the processing, recording,
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Accounting for Merchandising Businesses 
A merchandising business is a business that buys goods and sells them for profit. Merchandising businesses, which include wholesalers and retailers, typically handle inventory, therefore accounting procedures exist to record the cost of goods sold or not sold. This course will provide practical information about maintaining accounts and generating financial statements specifically for
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Accounting for Partnerships 
Partnerships are voluntary organizations between two or more people that combine different resources in a business venture. These resources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the
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Accounting for Corporations 
Did you know that basic accounting transactions for corporations are different than other types of business organizations? Do you need to learn more about the basic accounting principles of corporations? This course is designed to teach you how to perform basic accounting procedures specifically for corporations. You will learn how to record the issuance of stock and record transactions in the
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Analyzing Cash Flow Statements 
Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement
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Master Budgets 
Will you be able to expand? Will you be able to afford that new piece of equipment? What kind of profit can be expected if you do? To answer these questions about your business will not require a fortune teller. It will require the creation of a master budget. No matter the size of your company, if you are to succeed and continue to grow, you must carefully plan for your company's future. Master
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Introduction to Advanced Finance 
Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will review
Time Value of
Money concepts, and learn how to choose corporate projects using accounting models and cash flow models. This course is designed specifically for business
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Marketing Management 
So, now you're a marketing manager. What are the expectations you and others have of this position? What skills do you need? How do you put together a marketing team? How do you lead that team to success? How can you tell if you're doing a good job? In this course you'll look at marketing management from top to bottom--starting from the basic skills you need as a marketing manager, through
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Quality Systems Models and Theories 
The implementation of an effective quality system is a vital component of the success of any organization. Personnel at all levels in an organization must be aware of the quality mission, plan, and methodology it employs. A quality mission and plan that is well developed and properly implemented must be aligned to the corporate mission and vision statements and the strategic plan in order to be
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Branding Your Internet Identity Define Your Core Business 
This course teaches learners the typical components of a business overview - an important part of any eMarketing plan. It also demonstrates how important it is to review your company name. The all-important question - to what degree your organization should launch an
Internet presence - is also addressed. Professionals who want to create and promote an online marketing strategy.
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Independent Contractors and Temporary Employees 
Many companies are hiring contract or temporary employees to meet their changing staffing needs. Before hiring an independent contractor or temporary employee--also referred to as a contingency worker--companies should be aware of the costs involved along with the relevant legal and taxation issues. It is important that both parties have a clear understanding of the terms of their agreement with
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Testing and Instrumenting C Applications 
To introduce the concepts of software testing and debugging and to describe the use of the
Debug and
Trace programmatic classes in the .NET Framework class library and the
Visual Studio .NET and
SDK interactive debuggers
Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing
MCAD or
MCSD .NET
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Win2000 Server Sharing Resources Over the Internet 
... up and configuring
Internet connection sharing. You will review guidelines for troubleshooting problems with Internet connection sharing. Next, you will become familiar with the components and concepts related to virtual private networks (
VPN) and with the system requirements for setting up a
VPN Server and VPN clients. In addition, you will learn to create a demand-dial interface, connect to
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OS 390 MVS JCL Advanced 
...ctiveness as a system user and
JCL programmer. The course reviews and extends basic concepts and skills related to the use of procedures. A review of addition, override, and nullification statements that enable procedures to be modified at execution time to meet particular processing needs is included in this course. The course also examines procedures from the perspective of the procedure
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OS 390 and Java 
... Java in the OS/390 environment. The course begins with a review of the history and architecture of
Java and the OS/390 platform. The course also covers OS/390 client-server application architectures and how the Java can be used within an implementation strategy. Thin and thick Java applications are also discussed in this course. In addition, the course covers the considerations of using the
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Web Strategies for Business 
This
WestNet e-Learning module begins with a review of the brief, but rapid, evolution of
Web sites from static brochures to highly interactive online applications. We also trace the parallel development of e-commerce, and outline the major models of business on the Web.
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VoIP Network Engineering Management and Support 
...d converged network design and engineering principles. We review the
Erlang and
Poisson traffic estimation formulas. We learn the steps necessary to plan, design, and engineer a converged network. We discover methods we can use to measure the converged network s voice quality, and how we can determine the effects the final network design has on overall network performance. We review network
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Managing Large and Collaborative Documents 
... from managing long documents, the course also focuses on reviewing documents as well as incorporating changes. It also teaches the users to share and protect documents in a
Workgroup. Additionally, the course explains the process of creating and modifying
Web documents by adding hyperlinks, media clips, and other Web elements. This course is designed for advanced users who need to manage large
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Protecting and Sharing Excel 2007 Workbooks 
...t these demands without affecting efficiency, a number of review, security, and collaboration features are available in
Excel 2007. Workbooks, worksheets, and specific data within worksheets, can be protected, enabling only those with access to view or make changes to them. Workbooks can be shared so that multiple people can access required data, and changes made to workbooks can be tracked,
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Advanced Features of Word 2003 
The
Advanced Features Of Word 2003 WBT is the second course in the
Word 2003 curriculum. This course describes how to visually enhance your documents by formatting paragraphs and using lists and styles. It also describes various search and proofreading tools used for searching text, finding files, and proofreading documents. In addition, the course acquaints users with creating a custom
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Store Digital Video 
The
Store Digital Video course will provide users with information on how to store and archive their raw digital video files, backup any movies they create, and discuss file formats most commonly found on the
Internet. This will include how to understand storage needs, and tips for managing and storing. The course will also review managing files using
Windows XP and an overview of the
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Norton AntiSpam 2004 
This course will provide users with an overview of the features and benefits of
Norton AntiSpam to show how it filters unwanted e-mail out of your inbox. This course will show how working with any
POP3 e-mail program, it filters incoming mail on multiple levels, detecting and flagging unsolicited messages while promptly delivering valid mail. It will also review how to block intrusive pop-up and
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Manage and Store Digital Images 
This course will provide users information on how to manage and store digital images. This will include how to understand storage needs, and tips for managing and storing. The course will also review managing with
Windows XP and a overview of the image-management software available
Photoshop Album,
Picture It, etc. Anyone who wants information on how to store digital images using their computer
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Editing and Reviewing in Adobe Acrobat 8 
...reviews of
PDF documents. This application allows you to review and add your comments to a document using a wide variety of commenting and markup features, including notes, stamps, and text insertion tools. This course highlights the main concepts of participating in a review using
Adobe Acrobat 8. The will comprise primarily business users within the corporate client base, including a wide
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Forms and Document Security in Adobe Acrobat 8 
...review many types of
PDFs using
Adobe Acrobat 8, but this application also enables you to safeguard your documents using any number of
Acrobat's security features. This course explores the advantages of
PDF security, and highlights several security measures you can employ, such as using digital
IDs, security policies, password and encryption protection, and security envelopes. The course also
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Using Adobe Reader 8 
Adobe
Reader 8 is free software that allows you to view and work with
Portable Document Format (
PDF) files. This course explores the core features and functionality of
Adobe Reader 8, including an overview of the work area, using forms, searching and reviewing PDF files, customizing the interface, and using the application's accessibility features. The advanced features of Adobe Reader 8 are
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Adobe Acrobat 7 0 Pro Document Review and Validation 
...review
PDF documents. The learner will review PDF documents by using various review tools such as watermarks, markups, notes, and comments. The course further covers various PDF settings which the learner can use to enhance the PDF documents. The learner is taught how to use the preflight option to check if documents are as per expected standards. This course is intended for general end user
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Delegation - Monitoring and Evaluating Results 
...Results " you will learn how examine such areas as how to review delegates how to maintain task boundaries how to support delegates and how to deal with delegates who offer resistance. Delegates need to be assisted in their development through coaching trust and motivation and this course teaches strategies in all these fields. To help them to get the best results from delegates delegators are
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Introduction to Networking 
This module begins with an overview of computing that includes topics such as PC components measurement terms and the decimal binary and hexadecimal number conversion processes. Lesson 2 covers network fundamentals discussing important terminology used throughout the text and in the field. The highlight of this lesson is the
Open Systems Interconnect (
OSI) model. Lesson 3 discusses network
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IP Addressing, Subnetting, and Routing 
This module covers IP addressing subnetting and routing. The table used during the decimal to binary conversion process is also helpful for defining classes of addresses and performing the steps necessary for subnetting. Lesson 1 provides a detailed look at IP address classes A B C and D. Also included in this lesson are updates about
IPv6 a newer
128-bit IP addressing scheme and
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NDS Security 
This e-Learning module presents the many guidelines to consider when implementing a security plan. We will also review several different administration structures and conclude with a discussion of administrator rights.
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Review of Network Fundamentals 
This module presents the elements that make up a network starting with the devices that use the network to communicate. This module also reviews the
Open Systems Interconnection (
OSI) reference model which provides an important conceptual framework for discussing and comparing network devices and functions.
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Cisco Building Scalable Networks Part 1 - Advanced Routing Principles 


...n the prerequisites, some students may need a little more review than others. This first part of the course provides a refresher for those students who need to be brought up to the same level as the more experienced students. The material for this part of the course is expected to be drawn from chapters 2 and 3 of the
ILT. This first course in the
BSCN curriculum should provide the learner with
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ADA Advanced Topics 


...review a number of essential
ADA 83 concepts and expand on them to include the changes that have been made in
ADA 9x. This course will revolve around the creation of a solution to a problem that will be stated at the beginning of the first module. Throughout the course, examples will be used that move the user toward the development and coding of an application to solve the specified problem.
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