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Whistleblowing When How and Why on-line e-learning cbt (computer based) The federal government spends half a trillion dollars annually on medical care - one-quarter of its budget, and fraudulent claims may total $50 billion this year. One major source of fraud is the submission of false claims for government funds, such as Medicare and Medicaid. Whistleblowing The federal government spends half a trillion dollars annually on medical care - one-quarter of its budget,  more...
Trade Secrets & Their Protection on-line e-learning cbt (computer based) Protecting trade secrets is more important than ever today, as companies look for ways to get ahead and stay ahead of the competition. Prudent companies are recognizing the need not only to protect their own confidential business information as trade secrets, but also to guard against the misappropriation of others` trade secrets. Trade Secrets Protecting trade secrets is more important than ever  more...
Stormwater Subcontractor Short Course on-line e-learning cbt (computer based) The 1 hour online Subcontractor Short Course educates subcontractors on the basics of stormwater compliance, and the importance of protecting and maintaining BMPs on a construction site. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This certificate is approved  more...
Six Sigma Black Belt Personal Training Library on-line e-learning cbt (computer based) The Black Belt Library gives one learner access to our four core Black Belt courses: FMEA Investigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project  more...
RCRA and DOT Refresher on-line e-learning cbt (computer based) This is a unique DOT-RCRA hybrid "refresher" course. The course includes an overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment,  more...
RCRA Hazardous Waste Management for Generators on-line e-learning cbt (computer based) The Hazardous Waste Management Online Course provides a detailed discussion of federal solid and hazardous waste management laws and regulations that affect businesses. The course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste  more...
Record Management & Retention Policy Use on-line e-learning cbt (computer based) A company's corporate records are one of its most important and valuable assets. Almost every employee is responsible for creating or maintaining corporate records of some kind, whether in the form of paper, computer data, microfilm, electronic mail or voice-mail. Letters, memoranda and contracts are obviously corporate records, as are things such as a desk calendar, an appointment book or an  more...
MSHA Part 46 Refresher on-line e-learning cbt (computer based) This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 46 annual refresher requirements. Part 46 applies to shell dredging, sand, gravel, surface stone, surface clay, colloidal phosphate, and surface limestone mines. This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 46 annual refresher requirements.  more...
Manufacturing Statistics Personal Training Library on-line e-learning cbt (computer based) The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement  more...
Learning to Avoid Questionable Interview Questions on-line e-learning cbt (computer based) Many aspects of employment are heavily regulated in the U.S., none more than the interviewing and hiring process. State and federal statutes and court decisions prohibit employers from discriminating against certain groups of people and from taking actions that impact those groups adversely and unfairly. Questionable Interview Questions Many aspects of employment are heavily regulated in the  more...
Laboratory Audit Essentials on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Data generated by environmental laboratories are used to make strategic decisions for all types of projects (investigation, remediation, compliance, etc.). It is vitally important that the data are of the highest quality to avoid costly resampling and budget overruns. The goal of this course is to provide information so that an individual can conduct an environmental laboratory audit. A laboratory  more...
Job Safety Analysis on-line e-learning cbt (computer based) "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis. Welcome to Job Safety Analysis "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis.  more...
Hazardous Waste Management and Shipping for Environmental Professionals on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how  more...
HIPAA Privacy Training & Certification Program on-line e-learning cbt (computer based) Learn how to adminster the federally-mandated HIPAA Privacy rules and earn a "Certified HIPAA Privacy Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The complex privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA) has broad application  more...
Health Insurance Portability and Accountability Act Training on-line e-learning cbt (computer based) This course will provide Health Insurance Portability and Accountability Act training. We will be covering the five pieces of HIPAA legislation Transactions, Code Sets, Privacy, Security, and Unique Health Identifier. All users interacting with Health Information are required by federal law to have HIPAA training. Designed for everyone that deals with the healthcare industry, this course is  more...
Fair & Unfair Competition Rules on-line e-learning cbt (computer based) The rules regarding what is fair and unfair competition affect virtually all of a company's business decisions hiring, marketing, sales, customer-relations, and research and development, among others and are important for employees to understand. Violations of these rules can be very damaging to a company generally and, in some cases, to individual employees. Unfair Competition The rules  more...
Ethics and Compliance Basics on-line e-learning cbt (computer based) Reinforcing ethical principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is only as ethical and compliant as its directors, managers and employees. Ethics and Compliance Basics Reinforcing ethical principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is  more...
Effective Management Principles Within the Law on-line e-learning cbt (computer based) Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are promoted to managerial positions before having adequate management training or any at all. Managing within the Law Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are  more...
Control of Hazardous Energy (Lockout/Tagout) on-line e-learning cbt (computer based) This course provides training as required by OSHA's Control of Hazardous Energy (Lockout/Tagout) Standard (29CFR 1910.147). Material covered in the course includes a thorough review of the Standard, its applications and limitations and major compliance requirements including training, assistance in identifying responsible staff, and preparation and organization of an equipment inventory, You will  more...
Copyright Law Basics & Workplace Activities on-line e-learning cbt (computer based) Copyright law affects the workplace activities of many employees on a daily basis. Copyright protection extends to newspaper and magazine articles, instructional videos, web sites, computer Courses, and even elevator music. Most people recognize the presence of a copyright by the symbol , but even in the absence of the symbol the material may be protected by copyright law. Copyright Law Basics  more...
COBRA Training & Certification Program on-line e-learning cbt (computer based) Learn how to adminster the federally-mandated COBRA rules and earn a "Certified COBRA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Fully Updated and Current Regulations! Changing rules, regulations, and court cases make COBRA compliance extremely complex. And as  more...
Certified Compliance Inspector of Stormwater (CCIS(tm) Certificate) on-line e-learning cbt (computer based) The 6-hour CCIS(tm) online certification class educates and certifies municipal inspectors and jobsite stormwater managers to properly implement, inspect, and maintain a construction site for stormwater compliance. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content.  more...
Certified Preparer of SWPPP (CPSWPPP Certificate) on-line e-learning cbt (computer based) The 8-hour CPSWPP online stormwater training and certification educates and certifies individuals to prepare Storm Water Pollution Prevention Plans. Professionals certified as a CPSWPPP are also certified to implement and inspect sites for stormwater compliance. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the  more...
Cafeteria Plan Training & Certification Program on-line e-learning cbt (computer based) Learn how to adminster the federally-mandated Cafeteria Plan rules and earn a "Certified Cafeteria Plan Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Section 125 Cafeteria Plans are one of the most-used benefits offered by employers in the United States, yet they are  more...
Business Ethics Conduct Policy Statements on-line e-learning cbt (computer based) It is widely agreed that every company needs to have a policy statement on legal and ethical conduct. The Organizational Sentencing Guidelines require that a company "must have taken steps to communicate effectively its standards and procedures to all employees and other agents, e.g., by requiring participation in training Courses or by disseminating publications that explain in a practical manner  more...
Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing on-line e-learning cbt (computer based) This course provides training as required by OSHA's Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of transmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to the safety of the tattoo artist or body piercer. A  more...
Bloodborne Pathogens on-line e-learning cbt (computer based) This course provides training as required by OSHA`s Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of tranmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to ensure worker safety. Note that we have set a 90 day  more...
ADA Training & Certification Program on-line e-learning cbt (computer based) Learn how to administer the federally-mandated ADA rules and earn a "Certified ADA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Americans With Disabilities Act (ADA) requires employers with 15 or more employees to provide qualified individuals with disabilities an  more...
401(k) Training & Certification Program on-line e-learning cbt (computer based) Learn how to adminster the federally-mandated 401(k) rules and earn a "Certified 401(k) Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. 401(k) plan implementation, communication, and administration are some of the hardest and most complex tasks undertaken by  more...
How To Master Human Resources on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This bundle covers some of the most challenging human resource compliance issues that employees and supervisors facea sexual harassment, violence, and EEO practices. Use the lessons in this bundle to prevent or address workplace situations that must be handled sensitively in order to promote respect and avoid legal consequences. Also included is a course to assist your  more...
From 123-CBT Computer Based Training
The Health Care Industry Overview Version 2 on-line e-learning cbt (computer based) There is growing evidence that the current health systems around the world will be unsustainable if they go unchanged over the coming years. The health care industry is under constant pressure to streamline operations and cut extraneous spending, while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need  more...
The Banking Industry Overview Version 2 on-line e-learning cbt (computer based) Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash  more...
Government Contracting Overview of Government Contracts on-line e-learning cbt (computer based) This course begins by defining the rules for doing business with the USG. It then defines the suppliers, how and where to search for opportunities with the USG. The course also provides a review of a sample RFP.  more...
Government Contracting Working with Government Contracts on-line e-learning cbt (computer based) This course reviews a sample RFP & SOW and interactively sets up a Proposal; it reviews a Contract from the USG with information regarding types of contracts.  more...
Connectors Transport Rules and Message Compliance in Exchange Server 2007 on-line e-learning cbt (computer based) The SMTP protocol is the primary protocol used to relay e-mail messages between servers on the Internet. Since most e-mail systems are connected to the Internet, it is important to understand how SMTP is configured in Exchange Server 2007. This course discusses the implementation of Send and Receive SMTP connectors on Hub Transport servers and Edge Transport servers. Also explored in this course  more...
Affirmative Action and the EEO HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies.  more...
The Reasons Why Diversity Matters on-line e-learning cbt (computer based) Imagine, for a minute, a workplace where everyone is the same. All of the workers are of the same ethnicity, gender, educational background, and socioeconomic standing. With a team full of people essentially cut from the same cloth, where do the new ideas come from? How will the company ever be able to see things from a different point of view? Without diversity in the workplace, companies run the  more...
Changing Corporate Culture on-line e-learning cbt (computer based) To instill an appreciation of diversity within a company is a difficult task. It requires changing existing views and practices that until now have defined the workplace. You can overcome ingrained attitudes by learning how a diversity initiative differs from federal mandate, why some workers will object to the concept of diversity, and how to handle their opposition. This course describes the  more...
Planning a Diversity Initiative on-line e-learning cbt (computer based) Organizations often rave about the great job they do at managing diversity; however, diversity isn't something that needs to be managed. Rather, diversity is an initiative that must permeate the company culture to be truly successful. Perhaps you've asked yourself, "How can I create an environment in which all team members, with their diverse backgrounds, can contribute to their full potential?"  more...
Diversity the Future on-line e-learning cbt (computer based) Employers must understand the ways in which the idea of diversity will continue to expand in the years to come. They need to prepare for demographic changes that will alter both the definition of corporate culture and practices for hiring, retention, and interaction with the company. This course explores the need for a holistic approach to workplace diversity, and the effects of incorporating a  more...
CIW Security Professional Security Auditing Attack Techniques on-line e-learning cbt (computer based)cd rom The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Match auditor roles with associated approaches. Identify  more...
Directory Technologies Part 1 Directory Server Model on-line e-learning cbt (computer based)cd rom This is the first course in a three part series that introduces the learner to the fundamental directory solutions and the X.500 standard. It also covers the Full Service Directory Model (FSDM), and the role of LDAP in accessing directories. Finally, it describes Netscape Directory Server Technology. Learn To: o Identify the fundamental concepts of Directory services, which include the X.500  more...
Essentials of Business Law The Legal Environment on-line e-learning cbt (computer based)cd rom Essentials of Business Law: The Legal Environment offers the student an overview of the information needed to identify the functions, classifications, and sources of law. The program identifies the structure of the state and federal court system, as well as trial procedures, jurisdiction issues, and alternative resolution methods. The program also details crimes and torts relating to businesses,  more...
Managing Business Risk Developing a Risk Management Plan on-line e-learning cbt (computer based)cd rom Managing Business Risk: Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks. Learn To Identify the differences  more...
Business Travel Safety Domestic Travel on-line e-learning cbt (computer based)cd rom In ''Business Travel Safety: Domestic Travel,'' you will learn how to make travel preparations, including researching your destination and then making appropriate travel arrangements. You will also learn how to increase your safety during air and ground transportation and at destinations, such as hotels, restaurants, and business events. Learn To Identify the  more...
Human Resource Law Equal Employment Opportunity Law on-line e-learning cbt (computer based)cd rom Human Resource Law: Equal Employment Opportunity Law defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition, this program addresses employer defenses to discrimination claims, grounds for employee cases, and the Equal Employment Opportunity  more...
Human Resource Law Fair Labor Standards Act on-line e-learning cbt (computer based)cd rom In Human Resource Law: Fair Labor Standards Act, you will learn the provisions of the Fair Labor Standards Act (FLSA), including which employers must comply with the law and which employees could be exempt from FLSA provisions. You will also learn the employee rights protected by FLSA, how the FLSA is enforced, and how employers can prevent employee claims. Learn To  more...
Human Resource Law Understanding Privacy Rights on-line e-learning cbt (computer based)cd rom In "Human Resource Law: Understanding Privacy Rights," you will learn the laws that apply to employee and privacy rights in the workplace and how those laws might impact your company policies regarding searches, seizures, monitoring, and e-communications. You will also learn how, as an employer, you can protect employees' rights, how to conduct lawful e-communications, and how to minimize your  more...
Managing Performance Overcoming Performance Appraisal Challenges on-line e-learning cbt (computer based)cd rom In Managing Performance: Overcoming Performance Appraisal Challenges, you will learn how to encourage regular communication, how to conduct a status meeting, and how to document ongoing communication. You will also learn how to respond to a defensive employee and how to resolve conflict in an appraisal discussion. In addition, you will learn about the laws governing the appraisal process, so you  more...
ISO 9001 2000 Overview of Standards on-line e-learning cbt (computer based)cd rom In ISO 9001: 2000: Overview of Standards you will learn the fundamentals of the ISO system of standards. It examines quality management in general and ISO in particular, focusing on the history of ISO and how their standards are developed. It then teaches the initial steps an organization should take when seeking initial or upgraded certification from ISO. Learn To  more...
Business Ethics Organizational Ethics on-line e-learning cbt (computer based)cd rom In Business Ethics: Organizational Ethics, you will learn about functional area ethics and organizational ethical principles, as well as steps for developing a code of ethics and executing an internal ethical audit. You will also learn the four categories of corporate social responsibility and steps you can follow when social responsibilities clash. Learn To  more...
HIPAA Privacy Insurers on-line e-learning cbt (computer based)cd rom In a HIPAA Privacy and Insurers a you will learn the fundamentals of HIPAA Privacy training. The course explains HIPAA, as well as the concepts of administrative simplification, covered entities, and how HIPAA training impacts the insurance industry and its workforce. Learn To Identify how health insurance becomes portable under HIPAA  more...
HIPPA Security Awareness Part 1 Intro for End Users on-line e-learning cbt (computer based)cd rom This course is designed for all health care, insurance, and Business Associate employees who have access to patient records, which are governed under the final Security Rule of HIPAA. This group includes, but is not limited to, admissions, billings and nursing, management, physicians, social workers, case managers and clerks. This course focuses on security issues for patients and their records as  more...
From Compliance Solutions
IATA Transportation of Dangerous Goods-Online on-line e-learning cbt (computer based) IATA Dangerous Goods Training-Online Course: The IATA Dangerous Goods Training-Online Course is required for employees who are involved in the packaging and shipment of Packed Cargo Air Consignments. Upon completion of this course, the student will be able to: Identify the requirements IATA Dangerous Goods Regulations (DGR) for air consignments.  more...
40-Hour HAZWOPER Online on-line e-learning cbt (computer based) The online version of the 40-Hour HAZWOPER allows students to proceed at their own pace to complete this intensive, interactive, on-line training program. Unlike traditional training seminars, the online course can be completed at any time as long as an internet connection and a computer are available. Instead of trying to find a course that fits your schedule, your company can now turn  more...
Spanish 8-Hour HAZWOPER Training-Online on-line e-learning cbt (computer based) The 8-Hour HAZWOPER Annual Refresher Seminar-Spanish provides OSHA required annual refresher training for employees who have completed the initial 24 or 40-Hour HAZWOPER course. Mandated training can be found in 29 CFR1910.120. Workers attending this course will cover changes in related regulations, several class safety activities, a mock dress-out, health and safety procedures, and  more...
From 6P International, LLC
10 Hour 30 Hour General Industry OSHA Outreach Courses on-line e-learning cbt (computer based) COURSE NAME: OSHA - 10 Hour General Industry Outreach Training Program COURSE DESCRIPTION: 1. 0 IACET Approved CEU This course is ideal for supervisors with safety and health responsibilities, and for employee safety and health awareness. Students will be introduced to OSHA policies, procedures and standards as well as general industry safety and health principles covered in OSHA Act Part  more...
30 Hour General Industry OSHA Outreach Training Program on-line e-learning cbt (computer based) COURSE DESCRIPTION: 3. 0 IACET Approved CEU The OSHA 30 Hour General Industry Outreach Training course is a comprehensive safety program designed for anyone involved in general industry. Specifically devised for safety directors, foremen, and field supervisors; the program provides complete information on OSHA compliance issues. OSHA recommends Outreach Training Programs as an orientation to  more...
Personal Protective Equipment for General Industry CATEGORY: General Industry COURSE DESCRIPTION: This course will provide the employers and the employees with knowledge concerning the proper selection, care and use of personal protective equipment. They will be informed of the requirements for compliance with OSHA requirements  more...
Corporate Compliance on-line e-learning cbt (computer based) The Corporate Compliance course attempts to examine corporate compliance in the health care industry, what is comprises, why it should be implemented, how it can be implemented and the implications of its implementation.  more...
Managing Electronic Communication on-line e-learning cbt (computer based) COURSE DESCRIPTION: This course covers the purpose of an email policy and identifies the issues faced by organizations using emails. It also discusses creating and deploying an effective email policy for companies. Finally, the legislations regarding email monitoring are identified with special emphasis on Banking & Finance Regulatory Compliance  more...
Welding Cutting and Brazing for General Industry on-line e-learning cbt (computer based) CATEGORY: General Industry COURSE DESCRIPTION: This course is intended for all employees who are required to perform the tasks of welding, cutting or brazing. The course is specifically designed to help workers meet OSHA compliance regarding welding, cutting and brazing.  more...
OSHAS 18001 on-line e-learning cbt (computer based) CATEGORY: General Industry COURSE DESCRIPTION: This course is based on the recognized assessment specification OHSAS 18000. Taking this course can reduce risk, help you and your company stay in compliance with legal requirements, and improve overall performance.  more...
From Compliance LLC
Certified Information Systems Risk and Compliance Professional CISRCP - Prep Course 5 days on-line e-learning cbt (computer based)study at homeself directed Objectives: This course has been designed to provide IT and Information Security professionals with the knowledge and skills needed to understand and support regulatory compliance and enterprise wide risk management, and to promote best practices and international standards that align with business and regulatory requirements. The course provides with the skills needed to pass the Information  more...
147 - Sarbanes Oxley Certification on-line e-learning cbt (computer based)study at home Sarbanes Oxley Certification - Distance Learning and Online Certification Program Become a Certified Sarbanes-Oxley Expert (CSOE) - Distance learning and online certification program from the largest Association of Sarbanes Oxley professionals in the world with more than 2, 810 members (www. sarbanes-oxley-association. com) The Cost: US$ 147 What is included in this price: A.  more...
($297) - Basel ii certification and training program - Become a Certified Basel ii Professional CBiiPro on-line e-learning cbt (computer based)study at homeself directed Certified Basel ii Professional (CBiiPro) - Basel ii certification and training program The Cost: US$ 297 What is included in this price: A. The official presentations we use in our instructor-led classes (430 slides) You can find the course synopsis at www. basel-ii-association. com/ Certified_Basel_ii_Professional. htm B. Up to 3 Online Exams If you fail, you must study  more...
From Radiofrequency Safety International Corporation
Hazcom Awareness on-line e-learning cbt (computer based)Webinar is available as well 3-Course Online Training: ESIH -37 Hazcom-Chemicals ESIH-38 Hazcom- MSDS Program TCS -110 Site Battery Safety  more...
RF Site Safety Awareness on-line e-learning cbt (computer based)Webinar is available as well his a RF Site Safety Awarenessa a training course provides information of accountability and responsibility for a safe work site. This course will provide participants with a dynamic interactive educational experience and is delivered by instructors with over a century of combined knowledge. The class will envelop a comprehensive overview focusing on best practices for due diligence and  more...
ESIH General Safety on-line e-learning cbt (computer based) Our General Safety Courseware is designed to help you fill in the gaps of your safety training program by providing you with a wide variety of subject matter to choose from at reasonable rates, so that you can comfortably reach your OSHA compliance training needs. RSI is a full service RF and General Industry Safety Company, dedicated to assisting organizations in complying with FCC/ OSHA  more...
From Learn Skills
Retail Training - Work effectively in a retail environment on-line e-learning cbt (computer based)study at homecoursewareself directed It is only in the last few decades that retailers have been allowed to trade outside of normal working hours on Monday to Friday and over the weekend. The retail industry has had to become more flexible and be available at times more convenient to customers. Now it is not unusual for retailers to trade every day of the year, with some stores open 24 hours a day. This deregulation of trading hours  more...
Retail Training - Sell products and services on-line e-learning cbt (computer based)study at homecoursewareself directed Customers expect staff working in the store to be able to give appropriate and accurate information about the products and services for sale. In a self-service store, customers simply expect you to know what items are stocked by the store and where they are displayed. In a store that provides assisted service, however, you are expected to have a higher level of general and technical knowledge  more...
Retail Training - Recommend and fit clothing or footwear and products and services on-line e-learning cbt (computer based)study at homecoursewareself directed It is your role as a retail operator to help your customers make purchase decisions. To do this, you need to know not only what the customer is looking for, but detailed information about the products in your store. Customers look for products with certain criteria in mind. They will ask you for advice and assistance. When the customer does not really know what they are looking for, a good retail  more...
Retail Training - Profile a retail market on-line e-learning cbt (computer based)study at homecoursewareself directed Have you ever stopped to question why you are attracted to some store windows and not to others? Why you stop to flip through some advertising brochures but throw the rest away without even so much as a glance at the front cover? The answer is that we are all attracted to a certain image. Store operators take advantage of this by projecting an image that will attract their target customer group.  more...
Retail Training - Perform stock control procedures on-line e-learning cbt (computer based)study at homecoursewareself directed For most retailers the stock that the store buys is one of the largest investments they have in their business. The retailer is unable to recover the money paid for the stock you see on the shelves and in stock rooms until it is sold to customers. Stock that is damaged, lost or stolen represents a direct loss to the business. Consequently, a process is needed to control the movement of stock to  more...
Retail Training - Organise and maintain work areas on-line e-learning cbt (computer based)study at homecoursewareself directed Housekeeping is not glamorous or exciting, but it will always be an important part of your work in the retail industry. Housekeeping standards have a major impact on the storea s appearance and image. A store that is neat, clean, attractive and an easy place to shop in, helps to entice customers into the store and encourages them to return.  more...
Retail Training - Operate retail technology on-line e-learning cbt (computer based)study at homecoursewareself directed As little as 20 years ago, much of the equipment you see today in a retail store did not exist. Advances in electronic technology have transformed the way a retail store operates. To be a productive member of the team you will need to know what equipment is available to assist you in your work. You will also need to be able to operate and maintain equipment within your area of responsibility in  more...
Retail Training - Minimise theft on-line e-learning cbt (computer based)study at homecoursewareself directed It is important that you understand exactly what behaviour constitutes theft. It may be helpful to think of theft as the dishonest removal of property that belongs to another person with the intention to permanently deprive the owner of it. It is important to understand this definition so that you can identify theft when it occurs. Put simply, if you take property that does not belong to you, it  more...
Retail Training - Merchandise products on-line e-learning cbt (computer based)study at homecoursewareself directed A storea s image refers to the overall impression people have of the store. Image is critical to the success of any retailer, and in larger retail stores you will find that different departments project different images. Think, for example, of the widely projected image of sportswear compared with home wares. Whether a store projects one image or many, the aim is to improve the appeal or  more...
Retail Training - Maintain store security on-line e-learning cbt (computer based)study at homecoursewareself directed In our personal lives we try not to tempt thieves by leaving mobile phones, money or valuables lying around in our cars, homes or offices. A retail store a whether it sells CDs, clothing, cosmetics or hardware a is set up to tempt customers to purchase goods. This unfortunately is also tempting to thieves. To help prevent theft, retail stores must have good security measures in place, and  more...
Retail Training - Maintain store safety on-line e-learning cbt (computer based)study at homecoursewareself directed Retailers sometimes do not take Heath & Safety seriously because a store does not seem to pose a great deal of risk to people. After all, if it is safe for customers, surely it is safe for staff? Unfortunately this is not the case. Many retail operators (and customers) have narrowly missed injury from falling stock, poorly arranged displays, or dangerous signs and shelf displays. To many other  more...
Retail Industry - Maintain store safety on-line e-learning cbt (computer based)study at homecoursewareself directed Retailers sometimes do not take Heath & Safety seriously because a store does not seem to pose a great deal of risk to people. After all, if it is safe for customers, surely it is safe for staff? Unfortunately this is not the case. Many retail operators (and customers) have narrowly missed injury from falling stock, poorly arranged displays, or dangerous signs and shelf displays. To many other  more...
Retail Training - Maintain and order stock on-line e-learning cbt (computer based)study at homecoursewareself directed This course is written from the perspective that you are a supervisor or have some supervisory responsibilities. But operations staff also have many tasks related to maintaining and ordering stock. By being aware of these you can assist your manager and handle tasks you are given. Stock purchases can account for 70% or more of the storea s total running costs. Therefore it is essential to  more...
Retail Training - Interact with customers on-line e-learning cbt (computer based)study at homecoursewareself directed Most retailers are continually looking for ways to maintain a competitive edge so that their business can continue to prosper. Progressive retailers realise that quality service can provide that competitive edge. As a sales or service assistant you have a key role to play in delivering the type of service necessary to enhance the storea s image and encourage repeat business from the storea s  more...
Retail Training - Develop innovative ideas at work on-line e-learning cbt (computer based)study at homecoursewareself directed Wouldna t it be great if our work environment was always efficient and functioning effectively? Unfortunately this is not the case, but when you consider some of the advances that have been made across all businesses globally, perhaps change is not such a bad thing after all. Imagine how the business world would be functioning today without the innovations of computers, fax machines and  more...
Retail Training - Create a display on-line e-learning cbt (computer based)study at homecoursewareself directed We often browse through stores without paying too much attention to the effort that has been put into the presentation of store displays. It may appear that store operators have simply stacked their merchandise on shelves or hung merchandise on display racks, but most successful stores have actually spent considerable time preparing the layout and display of every item in their store. It is not  more...
Retail Training - Coordinate merchandise presentation How many times have you found yourself entering a store or walking down an aisle because you felt a drawna towards a window or merchandise display? What is it that makes us walk into one store but past others? The way that merchandise is displayed plays a very powerful role in enticing customers to look at store products and influencing their impulse to buy. Displays can create a visually  more...
Retail Training - Communicate in the workplace on-line e-learning cbt (computer based)study at homecoursewareself directed Retailing is a very competitive business. You can possibly think of two or three other retailers in your immediate area who offer similar products and services to your store. Customers do not have to put up with poor service. They can simply choose to take their business elsewhere. Looking after the needs of customers must always be one of your highest priorities. Being able to communicate with  more...
Retail Training - Build relationships with customers on-line e-learning cbt (computer based)study at homecoursewareself directed The retail industry is very competitive. You need outstanding customer service and selling skills to ensure that your store is a success. Consumers have a wide variety of choice. If they cannot find what they are looking for in your store or dona t like the service, they will go to your competitors. In this section we will look at the skills and techniques you need to build a rapport with  more...
Retail Training - Balance point of sale terminal on-line e-learning cbt (computer based)study at homecoursewareself directed When operating a cash register/ terminal you are responsible for the cash and non-cash documents in the drawer, and for the accuracy of the transactions processed through the register during the daya s trading. This activity is one of the most important in your working day. Each retailer will have different procedures for controlling cash floats for cash registers/ terminals, supplying change  more...
Retail Training - Advise on products and services on-line e-learning cbt (computer based)study at homecoursewareself directed The further you progress in your retail career, the greater the expectation will be from customers and co-workers that you have in-depth knowledge of the storea s products and services, and that you are able to apply this knowledge to increase sales and ensure store success. Throughout this unit we will look at ways achieve this, as well as how to research products and services and make  more...
Retail Training - Apply point of sale handling procedures on-line e-learning cbt (computer based)study at homecoursewareself directed The location of the cash register in the store is called the point of sale (POS). It is where customers pay for purchases. Different stores use different types of point of sale equipment depending on their needs. The system used in your store will depend on its size and the products offered. This course looks at the different systems and equipment that you might use.  more...
Retail Training- Apply safe working practices on-line e-learning cbt (computer based)study at homecoursewareself directed There are very high social, economic and human costs associated with workplace accidents. About 500 people die each year from workplace accidents. Research shows that in most cases these accidents could have been prevented. If you are aware of the potential hazards in your workplace you will be in a much better position to prevent an accident happening to you. Nobody benefits from accidents  more...
Retail Training - Apply store security systems and procedures on-line e-learning cbt (computer based)study at homecoursewareself directed Retailers go to great lengths to protect their merchandise from theft, whether it is chocolate bars or designer coats. You only have to look around a department store to see just how much equipment is used for security. The cost of theft is a constant concern, causing a loss of revenue for store owners and increased prices for the consumer. It is estimated that retail theft amounts to a loss to  more...
Negotiation Skills on-line e-learning cbt (computer based)study at homecoursewareself directed You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you to obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. This course provides in depth training in  more...
Managing to Achieve Planned Outcomes on-line e-learning cbt (computer based)study at homecoursewareself directed In this course we will highlight the importance of resources in creating and implementing operational plans that have goals consistent with organisational goals  more...
Managing Teams on-line e-learning cbt (computer based)study at homecoursewareself directed An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input. This course provides in depth training in all aspects of modern workplace teams including the key concepts underlying teams, the various roles and relationships within teams, the practical aspects of operating teams and group dynamics.  more...
Managing Quality Customer Service on-line e-learning cbt (computer based)study at homecoursewareself directed Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. For an organization to succeed, intensely managing service quality is absolutely essential. It is only through customer alignment that the organization is on track toward a single, shared vision of customer focus and customer value; a vision that  more...
Leadership and Motivation on-line e-learning cbt (computer based)study at homecoursewareself directed To compete in today's business environment, it is vital that all employees are working to their potential. Motivating an employee is a complex process. It requires an understanding of the needs, wants and expectations of that employee - in short, the psychological contract. This course offers a comprehensive introduction to leadership and the steps one must take to become an effective leader. In  more...
Effective Workplace Relationships on-line e-learning cbt (computer based)study at homecoursewareself directed The skills related to communication, getting along with others, and resolving interpersonal problems in the workplace will draw from your experience outside of the workplace.  more...
Effective Project Management on-line e-learning cbt (computer based)study at homecoursewareself directed Project Management is the application of knowledge, skills, tools and techniques to a broad range of activities to meet the requirements of the particular project.  more...
Continuous Improvement to Systems and Processes on-line e-learning cbt (computer based)study at homecoursewareself directed Although it may sound like an exhausting and neverending struggle, continuous improvement is actually about instituting processes and work practices that will direct the evolution of your organisation.  more...
Change Management on-line e-learning cbt (computer based)study at homecoursewareself directed Properly managing these changes is vital for achieving a successful transformation from how things are to how things should be. Change management plays an important role in any organisation since the task of managing change is not an easy one. When we say managing change we mean to say that making changes in a planned and systemic fashion. With reference to the IT projects we can say the change in  more...
Your Personality at Work on-line e-learning cbt (computer based)study at homecoursewareself directed This title offers a series of ready to deliver courses that will teach you that it is easier to inspire people to share your vision and goals when you understand both their and your own personality type and interests  more...
Time and Stress Management on-line e-learning cbt (computer based)study at homecoursewareself directed This title offers a series of three ready to deliver courses that will help you to identify, understand and handle stress, as well as reduce pressure by better managing your time.  more...
Internet as a Business Tool on-line e-learning cbt (computer based)study at homecoursewareself directed The Internet can save you time and money, and it can make you time and money. Whether you own a business or work for one, being able to use the Internet effectively is critical. This title offers two ready to deliver courses covering the basics of how you can use the Internet for selling, researching and communicating in business.  more...
From Serebra Learning Corporation
The Health Care Industry Overview Version 2 on-line e-learning cbt (computer based) There is growing evidence that the current health systems around the world will be unsustainable if they go unchanged over the coming years. The health care industry is under constant pressure to streamline operations and cut extraneous spending, while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need  more...
The Banking Industry Overview Version 2 on-line e-learning cbt (computer based) Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash  more...
Inbound Call Center Management Leadership on-line e-learning cbt (computer based) Did you know that your personality can greatly affect your leadership skills? Are you aware that even if you are a fabulous manager, you may not be an effective leader? As a call center manager, how can you motivate everyone, including senior management, to work together toward a common goal? As you progress through this "Inbound Call Center Management: Leadership" course, you will become aware  more...
Information Technology IT Industry Overview Version 1 on-line e-learning cbt (computer based) Though estimates on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar  more...
Call Center Telephone Sales on-line e-learning cbt (computer based) How many times have you attempted to get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time  more...
Managing Conflict in the Workplace Simulation on-line e-learning cbt (computer based) Conflict is inevitable in the workplace. Everybody has their own ideas about how things should run. Eventually, these ideas will collide. When they do, you don't need to be unprepared to manage the fallout. Above and beyond all the skills you can possibly learn for managing conflict, effective communication skills will prove to be the most beneficial. Without open lines of honest communication in  more...
Human Resource Development HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for helping to ensure that your company's employees have maximized their potential for growth and development. This course will help  more...
Supply Chain Management on-line e-learning cbt (computer based) At what level are your suppliers performing? Are the relationships with your suppliers benefiting the organization? A quality-centered relationship with a supplier can play a vital role in the success of organizations, providing a competitive advantage in today's aggressive global marketplace. Without sound performance measurement and communication strategies, the relationship between you and your  more...
Quality-minded Management on-line e-learning cbt (computer based) The ISO 9000:2000 family of standards structures its Quality Management System (QMS) model into four major clauses: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. This course provides an overview of the clause "Management Responsibility." It details management's role in establishing a quality policy and its responsibility to support  more...
Transitioning from ISO 9000 1994 to ISO 9001 2000 on-line e-learning cbt (computer based) The ISO 9000 family of international standards has been drastically revised. Currently, certified organizations must plan to comply with these changes within the specified time frame or face losing their certification. The ISO 9001:2000 edition uses a new process-focused approach as illustrated in their Quality Management System model. This QMS model is structured into four areas: Management  more...
Code of Conduct - The Work Place on-line e-learning cbt (computer based) This course enables you to identify guidelines for working in a secure and healthy environment and to recognize the importance of clear boundaries and effective communication both internal and external to the company. Compliance areas covered include discrimination and harassment, EEO, violence, safety and health, environmental safety, political activities, quality communications, and crisis  more...
E-mail and Internet Use on-line e-learning cbt (computer based) E-mail and Internet technologies are rapid communication and information tools that spell success for any person or business that knows how to take advantage of them. However, there are dangers in the use of this advanced technology. This course outlines the pitfalls involved in using e-mail and accessing the Internet through a company's network, and the policies that are often implemented to  more...
Code of Conduct - Doing Business on-line e-learning cbt (computer based) This course enables you to identify areas of importance in business ethics and identify the topics of importance in data security. Compliance areas covered include honesty and fairness, anticompetitive conduct, insider trading, conflicts of interest, sanctions and trade embargoes, bribery, trade secrets, e-mail and Internet use, consumer data privacy, and record retention. All employees within an  more...
Business Ethics - How We Do Business on-line e-learning cbt (computer based) This course teaches you the ethical standards that govern honest and fair business conduct, the different types of anticompetitive conduct that violate US antitrust law, the guidelines for avoiding insider trading, and the rules to which management and employees must adhere to avoid conflicts of interest with the company. All employees within an organization, whether new hires or as a refresher  more...
Business Ethics Foreign Trade on-line e-learning cbt (computer based) This course covers the compliance areas of sanctions and trade embargoes, and bribery and kickbacks.You will learn the principles of US sanctions and trade embargoes and the history and importance of the Foreign Corrupt Practices Act (FCPA). You will also be able to identify conduct that violates the FCPA. All employees within an organization, whether new hires or as a refresher program for  more...
Workplace E - Workplace Attitudes on-line e-learning cbt (computer based) This course presents the employee perspective on discrimination and harassment.You will learn which aspects of employment are influenced by an equal opportunities policy; how to recognize, respond to, and avoid discrimination and harassment; and the warning signs of and responses to violent behavior. All employees within an organization, whether new hires or as a refresher program for long-term  more...
Workplace E - Political Activities on-line e-learning cbt (computer based) This course teaches you the regulations on political activity in the workplace. These regulations govern political contributions, fundraising, PAC activities, and lobbying. All employees within an organization, whether new hires or as a refresher program for long-term employees.  more...
Workplace E - Quality Communication on-line e-learning cbt (computer based) This course teaches you the guidelines for successful communication in the workplace, and emphasises the importance of following company guidelines during a crisis. All employees within an organization, whether new hires or as a refresher program for long-term employees  more...
Workplace Manager Workplace Attitudes on-line e-learning cbt (computer based) This course describes your role, as a manager, in carrying out the company's legal responsibilities and policies relating to discrimination and harassment. All employees within an organization, whether new hires or as a refresher program for long-term employees.  more...
Workplace Manager Political Activities on-line e-learning cbt (computer based) This course teaches you the regulations on political activity in the workplace. These regulations govern political contributions, fundraising, PAC activities, and lobbying. All employees within an organization, whether new hires or as a refresher program for long-term employees.  more...
Workplace Manager Quality Communication on-line e-learning cbt (computer based) This course teaches you the guidelines for successful communication in the workplace, and emphasises the importance of following company guidelines during a crisis. All employees within an organization, whether new hires or as a refresher program for long-term employees.  more...
Safety Health Safety on-line e-learning cbt (computer based) This course explains the regulations that you and your company must comply with to ensure the health and safety of everyone. It also teaches you the negative effects of alcohol and drug abuse and how to respond to warning signs. All employees within an organization, whether new hires or as a refresher program for long-term employees.  more...
Safety Handling Hazardous Waste on-line e-learning cbt (computer based) This course covers the different types of hazardous waste, the relevant laws and restrictions, and the regulations for the storage and disposal of hazardous waste. All employees within an organization, whether new hires or as a refresher program for long-term employees.  more...
Data Security Company Information on-line e-learning cbt (computer based) This course explains the guidelines a company must follow to protect its trade secrets and to avoid misappropriating the trade secrets of others. It also details the guidelines and restrictions for the use of e-mail and Internet services provided by your company. All employees within an organization, whether new hires or as a refresher program for long-term employees.  more...
Data Security Record Keeping on-line e-learning cbt (computer based) This course teaches you how your company's privacy policy affects the way you handle customer data, and explains the elements of a record retention policy. All employees within an organization, whether new hires or as a refresher program for long-term employees.  more...
Foreign Corrupt Practices Act on-line e-learning cbt (computer based) U.S. firms seeking to do business in foreign markets must be familiar with the Foreign Corrupt Practices Act (FCPA). The act prohibits corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the act can impact your business and gives advice on the steps you can take to make sure that your business  more...
Intellectual Property Overview on-line e-learning cbt (computer based) Management is often confronted with the responsibility of protecting a company's intellectual property rights, while still communicating the company's identity or ideas to internal and external customers. How does management perform this function effectively while keeping the law on its side? This course explains the basic types of intellectual property, the legal protections in place, and the  more...
Trade Secrets on-line e-learning cbt (computer based) A trade secret is information that is of proven economic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the Uniform Trade Secrets Act (UTSA), in those states that have adopted it, and  more...
Attorney-Client Privilege on-line e-learning cbt (computer based) This course covers the attorney-client privilege that protects communications between attorneys and their clients and ensures their confidentiality. Many corporate businesspeople are not sure of their rights under the attorney-client privilege, and as such risk destroying the privilege and losing their rights. This course defines attorney-client responsibilities and examines how the privilege  more...
Doing Business on the Internet on-line e-learning cbt (computer based) The use of the Internet as a means of doing business has changed the way in which business transactions can take place forever. Business can be conducted across vast geographical distances with a much greater degree of ease than was possible even twenty years ago. However, while advancements in technology have enabled the development of new business models, the impact of these changes on issues  more...
Doing Business with the Government on-line e-learning cbt (computer based) This course explains how to identify, win, and manage contracts with the largest consumer of goods and services in the world--the U.S. government. Each year the federal government awards contracts worth over $200 billion to businesses of all sizes and diversity. Of the 20 percent of contracts designated for small businesses, one quarter are aimed at women-owned businesses and another quarter for  more...
Insider Trading on-line e-learning cbt (computer based) Illegal insider trading is harmful to the marketplace. The ethical arguments against insider trading draw attention to the disparity of information between the two parties to the transaction, the violation of property rights, and the undermining of investors' confidence in the market. This course will provide examples of illegal insider trading and list the main provisions under law governing  more...
Record Retention on-line e-learning cbt (computer based) Does your company have a formal policy for how to retain and dispose of its records? Do you know what records you need to retain, how long you should retain them for, and which disposal techniques you should use? Following the Arthur Andersen case, many companies are reexamining what documents they keep and how long they must keep them. Having a carefully planned and documented record retention  more...
Independent Contractors and Temporary Employees on-line e-learning cbt (computer based) Many companies are hiring contract or temporary employees to meet their changing staffing needs. Before hiring an independent contractor or temporary employee--also referred to as a contingency worker--companies should be aware of the costs involved along with the relevant legal and taxation issues. It is important that both parties have a clear understanding of the terms of their agreement with  more...
The Sarbanes-Oxley Act of 2002 on-line e-learning cbt (computer based) On July 30, 2002, President Bush signed into law the Sarbanes-Oxley Act of 2002. Sparked by a wave of dramatic corporate and accounting scandals, this federal securities legislation attempts to combat corporate fraud and to enhance the accuracy and reliability of corporate disclosures made pursuant to the securities laws. The act's provisions have helped to enhance audit committee responsibility  more...
Union Awareness on-line e-learning cbt (computer based) According to the U.S. Department of Labor's Bureau of Labor Statistics, in 2004, 12.5 percent of wage and salary workers were union members--down from 12.9 percent in 2003. Why is membership declining? Perhaps the growing number of laws in place to protect workers prevents the necessity of unions, or perhaps the nature of the work itself has changed. Regardless of the decline, workers still have  more...
Rightful Termination on-line e-learning cbt (computer based) One of the most difficult things you will do as a manager is to tell an employee that his or her working relationship with the company must end. When you take this course, you will learn specific steps to follow when terminating someone's employment due to layoffs, performance problems or misconduct. You will then have the opportunity to apply what you've learned in a role play. Of course, the  more...
Documenting Discipline on-line e-learning cbt (computer based) Disciplinary action in the workplace is a delicate matter. A serious conflict between manager and worker can give rise to a lengthy grievance procedure, or, at worst, legal action. Detailed disciplinary documents are the best defense when a manager's actions are called into question. Without these documents there may be no record of a worker's repeated infractions or failure to satisfy job  more...
Drug-free Workplace on-line e-learning cbt (computer based) Would you know what to do if you suspected that one of your employees was abusing drugs or alcohol during work hours? Does your company have a program supervisors can follow to effectively handle such problems--one that educates employees about the consequences of substance abuse? Do you think that alcohol and other drug abuse won't be a problem at your organization? In fact, the National  more...
Sarbanes Oxley Whistleblower Protection on-line e-learning cbt (computer based) Following the Enron collapse, the Sarbanes-Oxley Act was signed into law in an effort to prevent or reduce the incidence of corporate and securities fraud. Significantly, the Act (technically named "The Corporate and Criminal Fraud Accountability Act of 2002") provides protection to, and even encourages, employees who would report such fraud. Sarbanes-Oxley provides the most forceful protections  more...
Employee Sexual Harassment Awareness on-line e-learning cbt (computer based) Sexual harassment can have a disastrous impact on victims, offenders, and the company in which the offense occurs. Training employees in the essentials of prohibited conduct is an important part of reducing liability and maintaining a professional work environment. This course helps participants identify two types of sexual harassment, and recognize behaviors that may be considered sexually  more...
Supervisor and Manager Sexual Harassment Awareness on-line e-learning cbt (computer based) Sexual harassment can have a very negative impact on victims, offenders, and the company in which the offense occurs. There are many forms of prohibited conduct that can create a hostile working environment. Training managers and supervisors about the areas of prohibited conduct is an important part of reducing liability. Company managers have an additional responsibility to both their employees  more...
Harassment in the Workplace on-line e-learning cbt (computer based) Harassment in the workplace is not confined to sexual harassment. Harassment can be based on all protected characteristics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must  more...
Dealing with Sexual Harassment Simulation on-line e-learning cbt (computer based) You're a junior underwriter at HWCK Insurance Company. The company has over 20,000 employees, and you began working there just ten months ago. Sexual harassment training was an element of your new employee orientation. Your boss, the life underwriting manager, has always been nice to you, but lately has begun complimenting your appearance in ways that you feel are inappropriate. When your boss  more...
Managing Sexual Harassment Problems Simulation on-line e-learning cbt (computer based) You're the manager of consolidations at the corporate headquarters of QXT Chemical Company, a large global corporation. You supervise a team of accountants. When one of them, Shelly Jones, tells you that another of your direct reports, Damon Beasley, has been sexually harassing her, you will need to take action to deal with the situation. This simulation is based on the SkillSoft series  more...
Managing Workplace Harrassment Complaints on-line e-learning cbt (computer based) You're the general manager of a corporately owned branch of Pennywise Rental Car, one of the largest car rental companies in the world. The company has provided you with workplace harassment training for managers. All of the employees at this particular Pennywise location report to you. When one of the rental agents, Violet Pham, comes to you to complain that her shift supervisor, Cliff Kinsler,  more...
Interviewing and Hiring Practices on-line e-learning cbt (computer based) In this simulation, you will assume the role and responsibilities of an HR professional at BTJ Technical Staffing Inc., a metropolitan staffing and recruitment agency. Having faced claims of possible discrimination in past job postings created on behalf of clients, BTJ management has redoubled its efforts to ensure that all employment advertisement is above reproach and adheres strictly to  more...
Supervisor and Manager Sexual Harassment Awareness Multi-State Edition on-line e-learning cbt (computer based) Sexual harassment can have a very negative impact on an organization's work environment. Managers and supervisors have a responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. This role includes knowing the laws, guidelines, policies, and resources for correcting, preventing, and investigating sexual harassment complaints.  more...
HIPAA Privacy Rules on-line e-learning cbt (computer based) Personal privacy is now a major issue to people, particularly where medical information is concerned. This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the act. The course examines the privacy provisions under HIPAA for patients and employees involved with covered entities. Under  more...
HIPAA Electronic Health Data Transactions on-line e-learning cbt (computer based) Congress designed the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Administrative Simplification Rules to create shared data standards for health care providers, health plans, and information clearinghouses. These common standards make it easier to provide adequate care for patients, process insurance claims, and send and receive payments for health services. By using a  more...
HIPAA Evaluating the Impact of the Privacy Rule on-line e-learning cbt (computer based) Employees and managers need to become more aware of the information they disclose about employees and who receives it. HIPAA applies to health information in all formats--including electronic transfers, documents, and spoken communications. Managers and staff will need to use new forms to track the way they use and disclose confidential information, and they'll need to implement changes at the  more...
HIPAA Implementing Privacy Rules on-line e-learning cbt (computer based) The Health Insurance Portability and Accountability Act (HIPAA) mandates how healthcare plans, providers, and clearinghouses store and transmit individuals' health information. Implementation of and compliance with the HIPAA privacy rules is mandatory. These rules present significant challenges to the day-to-day operations of organizations involved in the healthcare industry. Organizations that  more...
HIPAA Securing Protected Health Information on-line e-learning cbt (computer based) Congress designed the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Administrative Simplification Rules to make it easier for healthcare providers, insurance companies, and information clearinghouses to provide adequate care for patients. By using a single set of standards for exchanging electronic data, healthcare organizations can send and receive health information more  more...
Americans with Disabilities Act ADA on-line e-learning cbt (computer based) This course explains the concepts, requirements, and practical application of the Americans with Disabilities Act. The ADA of 1990 makes it unlawful to discriminate in employment against a qualified individual with a disability. The Act requires all private, state, or local government employers with 15 or more employees to make sure that people with disabilities have an equal opportunity to apply  more...
Fair Labor Standards Act FLSA on-line e-learning cbt (computer based) The Fair Labor Standards Act (FLSA) establishes specific minimum requirements in relation to employees' wages, hours of work, overtime entitlements, and payroll records. The act was passed to set and enforce federal requirements on minimum wages and overtime. The FLSA became federal law in 1938 as part of President Roosevelt's New Deal--its primary aim was to respond to growing concerns about poor  more...
Equal Employment Opportunity EEO on-line e-learning cbt (computer based) Think about the last time you were in an interview. Did you pay attention to the types of questions being asked? If not, you may have offered or requested information prohibited under anti-discrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges of unfair discrimination. In this course, you will learn the Equal Employment  more...
Family Medical Leave Act FMLA on-line e-learning cbt (computer based) Have you or a family member ever been seriously ill and needed to take medical leave? Did your employer give you the leave you deserved without it affecting your job? It is essential to understand the law of the Family and Medical Leave Act (FMLA) in order to protect yourself from losing your job or benefits. FMLA is only relevant to U.S. based employers and their U.S. based employees. In this  more...
Interviewing and Hiring Practices on-line e-learning cbt (computer based) This course is intended to teach learners how to exercise sound judgment in the hiring and interviewing process. Not many companies nowadays specify discriminatory characteristics either directly or openly in an advertisement, unless these are required by a bona fide occupational qualification. Your advertising medium, the questions you ask on forms, what you discuss in company publications, and  more...
Antitrust--Overview on-line e-learning cbt (computer based) Antitrust laws legislate against business practices that undermine competitiveness or are considered to be unfair. The term "antitrust" derives from U.S. legislation that was originally formulated to combat business trusts--now commonly known as cartels. There are three major federal antitrust laws: the Sherman Antitrust Act, the Clayton Act, and the Federal Trade Commission Act. Essentially,  more...
Antitrust--Talking with the Competition on-line e-learning cbt (computer based) Collaboration is an agreement to engage in some form of economic activity with another party. In modern markets, competitors may decide to collaborate for a number of reasons. These include funding innovation projects, sharing marketing or distribution costs, or implementing best practices in production or services. Collaborating with a competitor can help your company to cut costs and deliver a  more...
Security Analysis and Auditing in Networked Environments on-line e-learning cbt (computer based) To discuss how to collect and utilize information on network intrusion attempts Network administrators, firewall administrators, system administrators, application developers, and IT security officers  more...
DOT Drug and Alcohol Awareness on-line e-learning cbt (computer based) Drug and alcohol abuse by employees is a common cause of workplace problems, such as accidents and ineffective work practices, in the US today. These problems can affect profits and expose companies to increased medical and insurance costs, and any related financial loss due to compensation. Several US laws have been enacted to combat drug and alcohol abuse in the workplace. The Department of  more...
Lead and Cadmium on-line e-learning cbt (computer based) Failure to understand the dangers of cadmium and lead, and the correct practices that should be followed when working with them, can leave you exposed to long-term health risks. Lead and cadmium have a number of industrial applications. This course provides an understanding of the basic health effects, routes of entry, methods of compliance and prevention, and regulatory requirements for both  more...
Hazardous Waste Generator Awareness on-line e-learning cbt (computer based) This one-hour course provides basic information on hazardous waste determination and characterization. In addition, this course describes the three types of Generator Status (Conditionally Exempt Small Quantity Generator, Small Quantity Generator, and Large Quantity Generator) along with applicable requirements. Generators must manage their hazardous waste per the RCRA regulations. Thus,  more...
Sexual Harassment: What Managers Should Know (Service) on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Sexual Harassment: What Managers Should Know educates managers about sexual harassment and supports their role in ensuring compliance with EEOC guidelines. Participants learn about the behaviors that constitute sexual harassment, gain an understanding of the legal problems it can cause, and receive guidance on enforcing your company's sexual harassment policy.  more...
Sexual Harassment: What Managers Should Know (Manufacturing) on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Sexual Harassment: What Managers Should Know educates managers about sexual harassment and supports their role in ensuring compliance with EEOC guidelines. Participants learn about the behaviors that constitute sexual harassment, gain an understanding of the legal problems it can cause, and receive guidance on enforcing your company's sexual harassment policy.  more...
ISO 9001 2000 Overview of Standards on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In ISO 9001: 2000: Overview of Standards you will learn the fundamentals of the ISO system of standards. It examines quality management in general and ISO in particular, focusing on the history of ISO and how their standards are developed. It then teaches the initial steps an organization should take when seeking initial or upgraded certification from ISO. Members of Corporate Management,  more...
Regulatory Compliance Series - Electronic Fund Transfer Act (Reg E) on-line e-learning cbt (computer based) Because so many systems within bank operations are digital the exposure that banks face under Regulation E which implements the Electronic Fund Transfer Act (EFTA) is greater than ever. The EFTA prohibits the abuse of new technologies so widely used in banking today. The EFTA establishes rights responsibilities and liabilities to banks and consumers when funds are deposited transferred or  more...
Regulatory Compliance Series - Demand Deposits and Reserve Requirements (Regulations Q and D) on-line e-learning cbt (computer based) Regulations Q and D are rarely discussed but are absolutely vital to the business of depository operations. Regulation Q implements provisions to ensure that banks do not pay interest on demand deposits. Regulation D?s provisions require banks to properly categorize certain time deposits and retain certain reserve funds. Compliance operations and audit professionals will learn from this  more...
Essentials of Business Law: The Legal Environment on-line e-learning cbt (computer based) Essentials of Business Law: The Legal Environment offers the student an overview of the information needed to identify the functions classifications and sources of law. The program identifies the structure of the state and federal court system as well as trial procedures jurisdiction issues and alternative resolution methods. The program also details crimes and torts relating to businesses as  more...
From SilkWeb Consulting & Development LLC
CMV Driver DOT Training on-line e-learning cbt (computer based)self directed SilkWeb offers online CMV Driver and Transportation training so that your companya ™s drivers can meet FMCSA requirements. Our training is competitively priced and custom tailored to your organization and can be hosted on our LMS or yours. Unlike our competitors we don't charge you more to customize courses for your drivers. Each course is delivered in a SCORM compliant e-Learning format on  more...
Compliance Training on-line e-learning cbt (computer based)self directed Compliance is a hot topic today and these courses allow employers to customize their compliance training package with the courses that suit their organization's needs and legal requirements. All of our compliance courses include basic customization that includes your company logo and attachment of your company policy or guidelines in PDF form. All courses are hosted on the SilkWeb LMS or you can  more...
From Global Institute for Management (GIM)
Sarbanes-Oxley SOX Basics on-line e-learning cbt (computer based) This course focuses on the provisions of the Sarbanes-Oxley (SOX) Act and how compliance can be achieved. In this comprehensive course, you will gain an understanding of how compliance enhances an organizationa s ability to manage risk . You will gain an understanding of compliance frameworks and internal controls . This course will cover a wide variety of topics related to Sarbanes-Oxley  more...
From Training Link Education S.E.A
Certificate in Safety Compliance on-line e-learning cbt (computer based)study at home Aim: The objectives of the course are to: Gain an understanding of health and safety legislation and how to adopt good practice, for people working in any industry sector. Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of safety compliance. No prior knowledge is required.  more...
From The Jacman Group
OSHA - 10 30 Hour General Industry Outreach Training Program on-line e-learning cbt (computer based) COURSE NAME: OSHA - 10 Hour General Industry Outreach Training Program CATEGORY: Provider The Jacman Group/ 360 Training COURSE DESCRIPTION: 1. 0 IACET Approved CEU This course is ideal for supervisors with safety and health responsibilities, and for employee safety and health awareness. Students will be introduced to OSHA policies, procedures and standards as well as general industry  more...
From The Training Bank
TTBs Canadian Safety Campus on-line e-learning cbt (computer based) Under a special arrangement between The Training Bank and 360 Training, we are pleased to offer this world-class online safety training to our Training Bank customers. CanadaSafetyCampus is the premiere online safety training portal and corporate solutions provider for workplace health and safety training and compliance. In accordance with the Canadian regulations and developed by Canadian Health  more...
TTBs OSHA Campus on-line e-learning cbt (computer based) Under a special arrangement between The Training Bank and 360 Training, we are pleased to offer this world-class online safety training to our Training Bank customers. OSHAcampus provides online training programs that help create a safer workplace and ensure compliance with OSHA regulations and standards. OSHAcampus caters to many sectors including industrial, construction, manufacturing, and  more...
From Automated Learning Corporation
ESD Control Program Management - On-Line Training on-line e-learning cbt (computer based) Web-training with certification test for managers, supervisors, and ESD coordinators. Importance of an ESD program Responsibilities of managers, supervisors and ESD coordinator to ensure appropriate ESD practices Elements in an ESD control program Grounding, environmental controls, ESD practices Verifying compliance to Program Plan The audit process Records of compliance. Steps to maintain ESD  more...
From Multi-media Access
Bloodborne Pathogens on-line e-learning cbt (computer based)coursewareinteractive Bloodborne Pathogens, an OSHA 1910.1030 compliance program, provides awareness training for industrial workers, emergency response teams, and anyone who is likely to encounter a situation in which a co-worker is injured. The course teaches workers to recognize HIV and HBV as hazards and how they can be spread. Workers will learn how to use Universal Precautions and to deal with a potential  more...
From LearningSpan, Inc.
Self-paced Training Powered by LearningSpan on-line e-learning cbt (computer based) LearningSpan (www. learningspan. com) delivers multimedia, self-paced training courses, through partnerships with quality courseware developers, covering a wide variety of subject matters. Training is available on demand, over broadband Internet connections. The LearningSpan training delivery network includes a comprehensive learning management system (LMS) which allows for the configuration of  more...
From Chrome Zebra
Supervisor Harassment & Discrimination Prevention on-line e-learning cbt (computer based)workshop / seminar Helping Employers Prevent Employee Lawsuits Chrome Zebra training... reduces training costs lessens liability claims occurs anywhere/ anytime recovers lost production time eliminates travel expense  more...
From Rukshi Career Academy (p) Limited
CMA-USA Review Program Certified Management Accountant offered by the Institute of Management Accountant is an international accreditation leading such designation holders to get global career opportunities, Rukshi Career Academy (P) Limited, in its efforts to reach people to get them such a rare opportunity offer CMA review programs at a very minimum cost Interested candidates may visit their website:  more...
From Sessions Online School of Design
writing javascript and dhtml on-line e-learning cbt (computer based)study at homeself directed If learning the basics of JavaScript and CSS just whetted your appetite from more interactivity and functionality, read on. This 6-lesson course will take you way past the fundamentals in Web coding. You'll learn how to code highly interactive and functional JavaScript and DHTML from scratch, creating floating navigation menus, browser detectors, animated text and image objects, dynamic content,  more...
From Global Ethics University
Ethical Decision-Making Skills on-line e-learning cbt (computer based)study at homeonline video, quizzes, scenarios This is a foundational course that prepares employees for the various ethical dilemmas they face on the job from situational dilemmas to full-blown ethical crises.  more...
Ethics in a Digital World on-line e-learning cbt (computer based)study at homeonline video, quizzes, scenarios This course provides tips, guidelines, and procedures for using computers and the Internet at work. In addition, it discusses security, software piracy, and asset protection.  more...
Understanding Conflicts of Interest on-line e-learning cbt (computer based)study at homeonline video, quizzes, scenarios This course equips participants to deal with the variety of conflicts of interest dilemmas that employees face while on the job. It covers information relevant to all levels of employees and managers.  more...
Stewardship of Company Assets on-line e-learning cbt (computer based)study at homeonline video, quizzes, scenarios This course provides practical information to help employees protect the company's assets from theft, abuse, waste, and fraud.  more...
Considering Confidentiality and IP on-line e-learning cbt (computer based)study at homeonline video, quizzes, scenarios This course covers the fundamentals of confidential information, propriety information, intellectual property (IP), copyright, and gathering competitive information.  more...
Gifts and Hospitality Issues on-line e-learning cbt (computer based)study at homeonline video, quizzes, scenarios This course covers the basic information that employees and managers need to know about gift and hospitality issues. It provides practical information, advice, tips, and a character connection.  more...
From Chrome Zebra
Employee Harassment & Discrimination Prevention on-line e-learning cbt (computer based)workshop / seminar Helping Employers Prevent Employee Lawsuits Chrome Zebra training... reduces training costs lessens liability claims occurs anywhere/anytime recovers lost production time eliminates travel expense  more...
From Skillspride Online Training
Microsoft Excel 97 Expert User on-line e-learning cbt (computer based) MS Excel 97 is a spreadsheet from Microsoft designed specifically for a graphical environment. This course is designed to give you an understanding of some of the major features and functions within Excel and the advantages of using a powerfully integrated spreadsheet running under Windows 95. The course is entirely 'hands on' and those reading will gain a good basic understanding of how to create  more...
From Backup Training Corporation
Respiratory Compliance on-line e-learning cbt (computer based)cd rom This course explains how contaminants harm the body, what types of contaminants exist, types of respiratory equipment, and how to start a respiratory compliance program at your police department. Also explained are OSHA and NIOSH regulations that pertain Respiratory Compliance ( 2 hour course ) Instructed by Jeff Walker This course explains how contaminants harm the body, what types of  more...
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