Online Rim eLearning Training
From Serebra Learning Corporation
The Customer Service Agent in Action
...es. Call centers are burgeoning in Europe and the Pacific Rim as well, and experts predict that the number of CSAs will grow by 20 percent each year. Worldwide, revenues for the call center industry could soon reach almost $60 billion. The magnitude of these numbers suggests the important role that customer service agents play in today's business world. This course is designed to help CSAs
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From WDSGlobal
Introduction to Push E-Mail
Introduction to Push E-Mail provides an uncomplicated and descriptive overview of Push E-Mail communications for any individual looking to service the business and consumer sectors, in a sales or support capacity.
The commercial elements of the course explain the business and consumer benefits of Push E-Mail to individuals operating in a sales role.
The technology focused components of the course
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