Instructor Led Role Training Classes

Cisco Unified Communications IP Tel Part 2 v60 ...escribes how cryptographic services are provided and what role a public key infrastructure (PKI) has within a security implementation. * Lesson 2: Understanding Native Cisco Unified Communications Manager Security Features and Cisco Unified Communications Manager PKI This lesson describes natively supported Cisco Unified Communications Manager security features and the Cisco PKI, which is  more...

CIPT Accelerated CIPT parts 1 and 2 v60 ...escribes how cryptographic services are provided and what role a public key infrastructure (PKI) has within a security implementation. * Lesson 2: Understanding Native Cisco Unified Communications Manager Security Features and Cisco Unified Communications Manager PKI This lesson describes natively supported Cisco Unified Communications Manager security features and the Cisco PKI, which is  more...

Management and Supervision Skills ...y achievable stages of development, and to approach their role with confidence. It is particularly recommended for anyone new to the role of management and supervision, for anyone who is considering taking on or applying for a new position that requires the supervision and/or management of others, or for anyone who has been in the job for a while, but without formal training. "The 'what kind  more...

Facilitation Skills ...aximising and sustaining productivity. The facilitator s role is vital in ensuring the success of workshop style meetings, as they are responsible for the effective planning, execution and follow-up of the meeting, and for ensuring the achievement of overall objectives. This 'Facilitation Skills' training from H2 will equip participants with the necessary skills, tools and techniques to plan,  more...

Interviewing Skills Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with  more...

Project Management Professional Project Management Professional Course Description "Project Management" is a course that covers the fundamentals of managing projects with the newcomer in mind. Project management is the discipline of organizing and managing resources in such a way that these resources deliver all the work required to complete a project within defined scope, time, and cost constraints. This course assumes  more...

Leadership and Team Building Program helps managers and owenrs to learn easy and transferable leadership skills to lead and coach their teams.Participant will aquire public speaking skills, ability to readn and understand the way people think and act, develop ability to empower others, improve relationships with difficult people and manage conflicts, generate more creative ideas from team, transform work environment and  more...

ITIL Foundation - Service Mgt v3 The latest version of ITIL (IT Infrastructure Library v3) provides a detailed set of best practice for IT Service Management. This foundation course introduces ITIL as a whole - in the context of the service lifecycle. ITIL embodies practices deployed by the world's most successful organisations to optimise their IT services. This Foundation course will introduce key ITIL processes including  more...

Adaptive Leadership ...fuel which powers the manager, supervisor and team leader roles. Without effective leadership, these roles fall flat. The performance of employees and team members is unpredictable, with so many variables driving it that their accomplishments are sporadic at best. Effective leadership provides employees and team members with a clear vision of the goals and outcomes they are intended to  more...

Presenting with Confidence Overview Developing effective professional presentations and addressing groups with confident imperative business skills today. This course addresses the skills required to delegate effective presentations with confidence. After completing this course, participants will know how to: X plan and prepare an effective presentation X demonstrate effective presentation and communication skills X  more...

Support Skills for PAs ...duals and teams remain stress-free and effective in their roles. This course is particularly suitable for secretaries, PAs and those in a support role, who wish to develop their role to increase the contribution they make to their managers, their team and the organisation. Participants will learn the essential tools and techniques that will make them successful and develop their confidence and  more...

Remote People Management ...y helped me to identify how I can be more effective in my role without breathing down peoples' necks " "This has been an excellent opportunity to think about how I've been trying (with little success to date ) to keep control of the project even when I have to be away from the office for weeks at a time... I have come away with a number of important action points that I will be putting into  more...

Emotional Intelligence at Work ...sations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' (EQ) has in the effectiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and to  more...

Teamwork Training: Team Orientation and Shared Visioning Session ...ligning the objectives of the session to their individual roles and responsibilities. When is this session most appropriate? - Great when the organization has recently clarified its overall vision, it helps the team understand their role, responsibilities, and priorities in terms of their contribution to it. - Also for teams that are in some sort of transition, perhaps with a changing mandate,  more...

The Business Analysts Crash Course 2 Days In the Crash Course, you ll learn how to cut costs and delays by improving communication between business stakeholders and developers through comprehensive requirements analysis and documentation and by guaranteeing results through structured testing and quality assurance. ...An intensive course covering all aspects of the Business Analyst role from requirements gathering to testing. All  more...

Resilient Thinking for Leaders ...s. They must be clear headed thinkers in their leadership role. This sturdiness is needed to provide a solid foundationfor leadership and decision making at critical times. Participants who complete this program will feel empowered with a new outlook about the way they take in and process information. They will be smarter about their analysis and conclusions they take from their  more...

Budget and Cost Planning ...ial to have a working knowledge of finance. We all play a role in our organizations finances, whether we realize it or not. For those who dont have training or a background in finance, you may be at a disadvantage as you sit around the management table. Understanding the cycle of finance will help you figure out where you fit into your companys financial structure. This workshop will not  more...

Negotiating for Results Negotiating is a fundamental fact of life at every level. Whether you are working on a project or fulfilling normal support duties, this workshop will provide you with a basic comfort level to negotiations with both internal and external clients. This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as  more...

Microsoft Office Visio Professional 2007: Level 1 Diagrams and charts play a pivotal role in knowledge dissemination, making complex data easy to understand. Microsoft Office Visio Professional 2007 has a host of features that are instrumental in creating pictorial representations of information. In this course, you will learn the essentials of Visio.  more...

Increase Your Odds of Hiring Right Topics include: * Articulating the role/position so you get the right fit * Creating an advertisement * Interviewing correctly * Selecting the final candidate * Setting-up the employment deal with the hire letter * Establishing and managing a successful probationary period * Continuing Education Accreditation: CMA, OAA  more...

Powerful Sales Presentations Role Playing Must Attend Theory In this workshop, you will learn how to take the critical information uncovered during the interview process and then tailor your presentation to the needs outlined by the prospect. Individuals working on their own with no management support or training and a need to seek outside assistance for coaching and training purposes should take this course. There is a prerequisite that should be taken  more...

Facilitation Skills for Business Analysts 2 Days Business Analysis Facilitation Skills is a solid base for planning and facilitating effective meetings is imperative to success. Limited course enrollment ensures plenty of opportunity to practice and interact with other course participants as well as allowing time to focus on issues specific to their situation. Case-study driven workshops and simulations provide all participants with full  more...

Facilitation Skills for IT Professionals 2 Days Topics * Role & responsibilities of facilitator * Required skills & behavioral criteria * Preparation & planning required to facilitate * Group dynamics * Facilitator toolkit group process techniques and tools used to: * Workshops & exercises to illustrate various techniques  more...

End to End Business Analysis Workshop 3 Full Days ...role over an iteratively managed, end-to-end IT project, employing the full spectrum of Business Analysis skills and techniques learned in the BA program. Trainees step through a complex case study, employing business and system use case analysis, object modeling, activity diagramming and other essential BA skills, chronologically, as they would need to use them over the course of a real  more...

Preparing to become a BA Professional A course offered to new and existing BAs who plan to make a career in Business Analysis and plan to move from Junior to (Senior) Business Analyst Professional. The course is particularly addressed to the trainee who is considering acquiring the CBAP (Certified BA Professional) designation. You will learn what responsibilities and skills you will need to make the transition to BA Professional, as  more...

Critical Skills for Supervisors and Managers ...ussion - skills Inventory for Supervisors" Module 2: The Role of the Supervisor Module 3: The Thinking and Planning Process Module 4: Leadership Module 5: Day 2 Reconnect Module 6: Working As a Team Module 7: Communication Module 8: Day 3 Reconnect Module 9: Orientation and Training Module 10: Motivation Module 11: Delegation Module 12: Resolving Conflict Module 13: Basics of Discipline  more...

Making the Transition to Management - 2 Day Seminar ...bilities - make a quick, effective transition to your new role * Establish credibility and effective work styles * Build alliances with peer Managers * Master the basics of coaching, communication, motivation, delegation and performance management * Practice your listening and feedback skills * Become an effective member of the management team What You Will Cover  more...

Business Analysis Training Program ...ms Analysts and programmers interested in expanding their role into the business area IT Project Managers with responsibility for business analysis Course Curriculum: This training course is designed to and provides material and skills relevant to the following International Institute of Business Analysis (IIBA ) BABOK knowledge areas: Enterprise Analysis Requirements Elicitation  more...

Dare to be different Be enthusiastic Keep doing it ...pends on the ability to innovate, and take the leadership role in the industry. Innovation is more than a good idea. Innovation is the process that takes an idea, improves it, develops it and implements it. In business, there may be no right answers but there are possibilities. Dona t be afraid of failure. It brings knowledge that something didna t work. Try something new. Seminar  more...

Resilience Entrepreneurship ...pends on the ability to innovate, and take the leadership role in the industry. Innovation is more than a good idea. Innovation is the process that takes an idea, improves it, develops it and implements it. In the future, business success will be determined by innovation and swiftness to market. Seminar Outlines 1. What it takes to be an entrepreneur? 2. So why do business  more...

How to make competition irrelevant? ...pends on the ability to innovate, and take the leadership role in the industry. Innovation is more than a good idea. Innovation is the process that takes an idea, improves it, develops it and implements it. People may have lots of ideas, but some organizations lack the ability to innovate to take people s ideas, improve, develop and implement them. This two days training will look at the  more...

What the Worlds Greatest Managers do Differently ...role of senior manager does not prepare you for the challenges of managing a workforce varied in age, experience, expectations or willingness. You must increase your skills and awareness to handle these issues, thus ensuring personal and organisational success! Somehow, you must discover how to produce the expected results while managing the multitudes of variables many of which are beyond  more...

XML Technologies Overview ... still emerging. This course explains what XML is and the roles that it is playing in todays Applications, and the role it will play in the future. Coverage includes: XML, XSLT, XPath, XSL-FO, XML Schema (WXS), XML Namespaces, Resource Description Framework (RDF), XML Encryption, XML Signature, XForms, XML Events, and XML Query ( XQuery). Audience:Executives, Anaylysts, Project Managers, and  more...

Level 1 NET Security .NET revolutionizes application security by providing the framework for developing secure Windows and Web applications. This course teaches you the basic concepts underlying Code Access Security, role-based security, and how to implement security in your applications to protect your code and your users against attack. This is the first of two courses. Audience:.NET developers seeking knowledge of  more...

Level 2 NET Security .NET revolutionizes application security by providing the framework for developing secure Windows and Web applications. This course teaches you the basic concepts underlying Code Access Security, role-based security, and how to implement security in your applications to protect your code and your users against attack. This is the second of two courses. Audience:.NET developers seeking knowledge  more...