Instructor Led Role Training - Training Resources

Oracle BI 10g Analytics Overview ...be repository features and functions a Describe the role of key components in the architecture a Publish a BI Publisher report created from BI Server repository Audience: a Technical Consultant a Functional Implementer Prerequisites: Required Prerequisites: a Domain experience in business intelligence, data warehouse design, and database design  more...

L'Obel Certified PG Diploma in BioInformatics Training in Bangalore ... ab intio methods a Manipulation at genic level a Role of computational tools a Iterative cycle of protein engineering a Examples of engineered proteins a In silico drug designing & Pharmacoinformatics: Introduction a Rational drug designing procedure & CADD a Drug discovery & development cycle a Target discovery & characterization a Chemical space & High  more...

L'Obel Certified PHP MySQL Ajax Training in Bangalore ...ttpRequest Object in IE Module 11. Server side code The role of the server Working with the server side Coding the server side PHP - JavaScript Module 12. AJAX TOOLS Overview of AJAX Tools Google Web Toolkit Ruby on Rails Adobe Flex Module 13. XML XML benefits XML in practice XML documents Syntax Case sensitive Element names DTD Document Prolog CDATA sections Basic  more...

SAP EP Training SAP Enterprise Portals - Enterprise Portals SAP Enterprise Portal (EP) offers users role-specific, Web-based and secure access to all relevant information, applications and services.  more...

Internetworkz CCNA Training Bangalore India Internetworkz CCNA Mentoring: The CCNA program at Internetworkz is excellent in the fact that our trainers are CCSI (Cisco Certified Systems Instructor) certified. Also, we provide separate pods/ systems for each student and personal mentoring by our certified and experienced trainers. Being a premium training centre, the ambience is welcoming and the staff are very helpful making it a very  more...

Telesales For Success ...company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In two action-packed days, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the prospect/ opportunity  more...

Telesales Training ...company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In one action-packed day, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the prospect/ opportunity Probing  more...

Receptionist Training - The Professional Receptionist Seminar We'll help you understand the importance of the receptionist's role and explain how to project the best image for your company Following the seminar, you'll demonstrate increased work effectiveness and application of the key responsibilities involved in this job role. Held at our High Holborn training centre, visit www.holborntraining.co.uk for more information and dates.  more...

Meetings & Minute Taking Seminar This is our most popular seminar so book as early as you can! This programme will help you gain an understanding of the agenda, meeting and minute taking cycle, and to develop the role of the minute taker to work successfully with the Chairperson. Available at our High Holborn training centre every month. Visit www.holborntraining.co.uk for more details and dates.  more...

Stress Management Course ... colleague or a member of your team may be entering a new role, experiencing a step up in your responsibilities, covering for someone who is off, coming back to work or maybe you just have a lot to do! This stress management course provides a confidential and off site environment where our sensitive and experienced trainers can help you identify and get to grips with the difficult  more...

Stress Management Skills Training ... colleague or a member of your team may be entering a new role, experiencing a step up in your responsibilities, covering for someone who is off, coming back to work or maybe you just have a lot to do! This stress management course provides a confidential and off site environment where our sensitive and experienced trainers can help you identify and get to grips with the difficult  more...

Senior Management Course This two day Public Senior Management Course is suitable for those who have held a management role for some time - as a line manager or team leader - and who are now being asked to step up to senior management. This is an experiential course and participants will find themselves involved in recreating and re-running real interpersonal situations using the learning of each day to create more  more...

Senior Management Skills Training This two day Public Senior Management Course is suitable for those who have held a management role for some time - as a line manager or team leader - and who are now being asked to step up to senior management. This is an experiential course and participants will find themselves involved in recreating and re-running real interpersonal situations using the learning of each day to create more  more...

Media Skills Training Course This one-day Public Media Skills Training Course is designed for anyone whose role includes speaking to the press and presenting their organisation to the wider world directly via the media. Whether you work as a Press Officer, a Communications Managers/ Directors or anyone tasked with giving interviews to the press, this course will equip you with the necessary skills to effectively handle  more...

Media Skills Training This one-day Public Media Skills Training Course is designed for anyone whose role includes speaking to the press and presenting their organisation to the wider world directly via the media. Whether you work as a Press Officer, a Communications Managers/ Directors or anyone tasked with giving interviews to the press, this course will equip you with the necessary skills to effectively handle  more...

Leadership Development Course This two-day Public Leadership Course is suitable for anyone taking on a leadership role. The work is experiential and participants will find themselves involved in recreating and re-running real interpersonal situations using the learning of each day to create more positive outcomes.  more...

Leadership Development Skills Training This two-day Public Leadership Course is suitable for anyone taking on a leadership role. The work is experiential and participants will find themselves involved in recreating and re-running real interpersonal situations using the learning of each day to create more positive outcomes.  more...

Training the Conflict Management Trainer Conflict Management Trainer qualification. One of only 2 nationally recognised trainer qualifications for Conflict Management Trainers. Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training. The  more...

Implementing Statistical Process Control Session Information Session Date: July 31, 2008 Start time: 10:00 am EDT Duration: 2 hours Session Fee: $200 per participant Presenter: Norma S. Simons /Kathy Paris Host: Duane Cole Host email: duanecole@simons-white.com Description: Implementing Statistical Process Control This seminar is designed for individuals who already have knowledge of basic statistical principles and statistical  more...

ITIL V3 Foundation Training, Accredited Training Highlights * Service Strategy (SS) (Business Perspective book of V2) * Service Design (SD) (Combination of Application Management and Service Delivery) * Service Transition (ST) (Handling the transition phase a Change and Release Management) * Service Operation (SO) (Mix of ICT Infrastructure Management, Application Management & Service Support as per ITIL V2) *  more...

Sales For Real Estate Professionals Learn the skills your competitors do not know yet.... NLPa is amazing the world of business and personal development with big success stories and amazing results for those who use it. It is based on the premise that behavior, thinking and acting patterns can be modeled, learned, taught and changed. You will expand your horizons by working through actual issues that you may have, not  more...

Reward and Compensation ...role in a business organization. Since, among four Ms, i. e. Men, Material, Machine and Money, it can shift your company to the next level. In this course youa ll identify the process to apply the best reward system. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Be aware of the role of compensation and rewards in modern  more...

Inbound Skills Program ...ourtesy, greeting and closing and phone protocols through role plays and videos. Key Learning Objective and Outcomes: By the end of this programme, participants will have been able to: Recognize Fundamental inbound customer service skills. Understand difference between Call flow and Call customization. Master Listening skills. Empowering listening level &  more...

Compliance Training and Presentations for the Board of Directors ...and that many organizations have underestimated the vital role of he board of directors. The board has the obligation to understand, to evaluate, to exercise oversight, to review and approve corporate actions. More than ever, organizations need directors who are aware of the risks and prepared to take on the duties and functions of the boardroom. After a legal action, the directors have to  more...

American Heart Association BLS Instructor Class ...tor led, with frequent practice-while-watching skills and role-playing sessions. Instructor candidates will be tested for proficiency in core teaching competencies, including communication and presentation skills, ability to stimulate and motivate students, provide clarification and feedback, assess learning and performance and provide remediation. Prospective instructors must have current AHA  more...

American Heart Association ACLS Instructor Class ...components of an ACLS Provider course. The class includes role-playing and class discussions of teaching techniques and strategies, including key points to emphasize to students. This program is approved by and meets the behavioral objectives of the AHA for ACLS instruction and is based upon the most recent guidelines published by the AHA. Instructor candidates will be tested for proficiency  more...

Domestic Violence ...us injury or persistent mental and physical problems. The role of healthcare professionals is to be fully informed, clear in understanding the destructive nature of domestic violence and available over time to facilitate change. This course meets the mandate of the Florida legislature requiring training on domestic violence, and follows the curriculum guidelines of the Florida State Board of  more...

Pediatric Advanced Life Support (PALS) Courses ...role in a pediatric setting by enrolling in PALS. Pediatrics is an important and continually growing area in the specialized world of medicine today. This 16 hour course is approved by and meets the behavioral objectives of the American Heart Association and the American Academy of Pediatrics. It will provide up-to-date and essential knowledge necessary for the assessment, treatment, and  more...

The European Union s Sarbanes-Oxley Act (E-SOX) ...ffected. From the changes in the audit committee and the role of the board of directors to the new internal controls requirements, professionals in EU listed companies will face the same or similar challenges with their American colleagues that have to comply with the US SOX. The European SOX (E-SOX) and the Japanese SOX (J-SOX) definitely create a new flat world in the financial markets.  more...

Markets in Financial Instruments Directive (MiFID): Due Diligence for Directors and Executive Management ...he client The impact of MiFID on corporate governance The role of the board of directors and executive management C. Opportunities Freedom to provide investment services and activities in all the countries of the EEA using a single "passport" The new role of a branch and the new access rules to regulated markets Systematic Internalisers: Should we become a stock exchange? D. MiFID and the  more...

Markets in Financial Instruments Directive (MiFID) Training and Presentations ...e impact of MiFID on corporate governance * The role of the board of directors and executive management MiFID: The Interpretations * From the Directive to the Interpretations and the Technical Measures * CESR: The Committee of European Securities Regulators * CESR - MiFID Level 2 Expert Group * CESR - MiFID Level 3 Expert Group *  more...

Basel ii: Due Diligence for Directors and Executive Management ...and that many organizations have underestimated the vital role of directors, who have to know what is changing and which are the best practices, in order to be able to review and approve corporate actions. More than ever, financial organizations need directors who are aware of the risks and prepared to take on the duties and functions of the boardroom. After a legal action, the directors have  more...

Management and Supervision Skills ...y achievable stages of development, and to approach their role with confidence. It is particularly recommended for anyone new to the role of management and supervision, for anyone who is considering taking on or applying for a new position that requires the supervision and/or management of others, or for anyone who has been in the job for a while, but without formal training. "The 'what kind  more...

Facilitation Skills ...aximising and sustaining productivity. The facilitator s role is vital in ensuring the success of workshop style meetings, as they are responsible for the effective planning, execution and follow-up of the meeting, and for ensuring the achievement of overall objectives. This 'Facilitation Skills' training from H2 will equip participants with the necessary skills, tools and techniques to plan,  more...

Interviewing Skills Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with  more...

Support Skills for PAs ...duals and teams remain stress-free and effective in their roles. This course is particularly suitable for secretaries, PAs and those in a support role, who wish to develop their role to increase the contribution they make to their managers, their team and the organisation. Participants will learn the essential tools and techniques that will make them successful and develop their confidence and  more...

Remote People Management ...y helped me to identify how I can be more effective in my role without breathing down peoples' necks " "This has been an excellent opportunity to think about how I've been trying (with little success to date ) to keep control of the project even when I have to be away from the office for weeks at a time... I have come away with a number of important action points that I will be putting into  more...

Emotional Intelligence at Work ...sations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' (EQ) has in the effectiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and to  more...

Introduction to Service Oriented Architecture SOAs ... environment. This briefing will focus on the concept and role of the SOA surroundings in the corporate environment, integration of Web services, architecture of the Enterprise Service Bus, routing of SOA messages, event driven processing, business process modeling using BPEL, BPEL4WS and BPMN, BPEL Process Manager for modeling, XML data transformations, logging and auditing, security concerns,  more...

The Art of Underwriting Mortgage Loans ...rocess. Participants will: a Understand the dynamic role of underwriters in mortgage banking and lending; a Learn to identify client needs and to position mortgage solutions; a Identify the mortgage product range; a Identify and understand the risks in mortgage banking and lending; a Understand how lending values affect the decision making process in underwriting; a Learn  more...

QA Training in Virginia ... manual testing and automated testing. * Software tester role and importance in the project delivery. * Understanding software requirement specifications. * Creating test plan * Creating test cases * Understanding black-box testing, integration testing, regression testing, performance testing, usability testing, load Testing. * Understanding bug/ defect tracking, effective defect  more...

Evasive Driving The need of evasive driving is getting more needed for all entities to secure their employees and vehicles, as the dangerous accidents could lead to a huge loss for the companies' lives and money, in addition to the high cost of insurance. The reputation of a company with no accidents means a lot in today's competitive market. The training of evasive driving provides trainees with its basics  more...

Business Analysis for the Project Manager ... is still rather new to many organizations, their primary role - to define and document user requirements and thereby help bridge the gap between the client and the solution team, has always been an essential ingredient for achieving project success. There are usually not enough dedicated Business Analysts to go around, therefore on small to medium size projects the role, if not the title, of  more...

Advanced Presentation Skills Workshop ..." is ranked number seven? "Presentations" play a vital role in projecting the company's image to customers. It is also a tool through which leaders determine potential for higher management positions within an organization. This highly interactive training workshop improves the Presentation skills of participants significantly. The program focuses on the Participant's presentation styles  more...

Negotiation Skills The a Negotiation Skillsa Seminar enables participants to do better &achieve more in a variety of negotiating situations, as negotiation can smooth relations ,save you time ,money & gain you positive advantage. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa teamwork, and answer written  more...

Introduction to Lean Production and Six Sigma The objectives of this course are to introduce participants to the concepts of lean production and six-sigma to understand both concepts and appreciate what they can do for them. The course will also reveal the link between the two concepts and introduce a plan for their implementation. The course is equivalent to white belt six-sigma training with the added discussion of the basics of lean  more...

Successful Sales Performance and Account Management The a Successful Sales Performance and Account Managementa course enables participants to develop a structured account management approach in order to make them more effective at finding their own successful selling solutions. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa teamwork, and  more...

Succession Planning Career Path ...business * Develop calibers into vertical or horizontal role * Take the decision of developing from hiring internal pool of talent or external labor market supply * Identifying the required skills and competencies required for job holders and positions * Help people through their career path by preparing them for future roles * Assessing the development activities  more...

Customer Service Excellence A course designed for front office personnel and all staff dealing with customers to improve their ability to achieve customer satisfaction. This is an interactive course where the participants are expected to share their experiences and thoughts with the tutors. The course will include role playing session for each employee category to emphasize course objective.  more...

Professional Development for Executive Secretary and Administrative Assistant The role of the secretary is rapidly changing and he/ she is taking on more of the work of the manager. He/ she needs to develop administrative skills into managerial talents in order to enable his/ her superior to delegate work with assurance.  more...

Human Resources Management This course is designed for all managers who relay on their personnel performance to improve their ability to achieve customer satisfaction and their business goals. This is an interactive course where the participants are expected to share their experiences and thoughts with the tutors. The course will include role playing session for each employee category to emphasize course objective.  more...

Emotional Intelligence The a Emotional Intelligencea Seminar enables participants to have self awareness about their own emotions, how to control it & how to motivate it (Intrapersonal).Also understanding othersa perceptions through empathy & making effective relationships (Interpersonal). Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange  more...

Risk Management and Control Risk management and control is the processing of identifying, analyzing and quantifying risks, responding to them with a Risk Strategy, and then perhaps most important of all; controlling them. On completion of the course the participants will be able to understand clearly the basic steps such as: * To be aware of the principles risk assessment & control. * To identify sources of risk  more...

Organizational Development Change Management * The objective of the Organization Development Seminar is to get people introduced to the concept of organization development & organizational change, and its importance in the fast growing market and information revolution. That in addition to role of effective leadership in the organization health and welfare of its clients & employees. The Organization Development Seminar will help you to:  more...

QA Training ... manual testing and automated testing. * Software tester role and importance in the project delivery. * Understanding software requirement specifications. * Creating test plan * Creating test cases * Understanding black-box testing, integration testing, regression testing, performance testing, usability testing, load Testing. * Understanding bug/ defect tracking, effective defect  more...

QuickTest Professional Training ... manual testing and automated testing. * Software tester role and importance in the project delivery. * Understanding software requirement specifications. * Creating test plan * Creating test cases * Understanding black-box testing, integration testing, regression testing, performance testing, usability testing, load Testing. * Understanding bug/ defect tracking, effective defect  more...

QTP Training in Virginia ... manual testing and automated testing. * Software tester role and importance in the project delivery. * Understanding software requirement specifications. * Creating test plan * Creating test cases * Understanding black-box testing, integration testing, regression testing, performance testing, usability testing, load Testing. * Understanding bug/ defect tracking, effective defect  more...

Talent Management Training and Development Identify and understand the building blocks of talent management. Learn how to set up a talent management system. Understand the linkages that exist between organization excellence and effective people management. Learn how to identify, keep, develop and promote their best people. Learn how to coach, train and develop superkeepers. Understand how to integrate compensation with talent  more...

Successful Skills for Office Managers - Administration and Secretarial Define and understand the role of the office manager/ senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the necessary skills to gain recognition and sell their ideas. Apply essential techniques for handling subordinates.  more...

Certified Administration and Office Management Professional - Administration and Secretarial ...role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude and mindset aimed at the  more...

Certified Purchasing Professional - Materials Management Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Advanced Purchasing and Cost Saving Techniques - Dubai By the end of the program, participants will be able to: Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Learn the importance of value analysis to purchasing. Evaluate the performance of the department using proper KPIs. Improve the efficiency of the purchasing function.  more...

Human Resources Management - Riyadh, Dubai, Kuala Lumpur ...: Explain the main functions in Human Resources and the role of each. Learn the functions of recruitment and selection and explain the main steps in attracting and hiring qualified candidates. Learn the cycle of training and development and how T & D works from identification of training needs to evaluation of training. Learn the roles and responsibilities of human resources in designing  more...

HR KPIs Measuring the Effectiveness of Human Resources - Dubai Beirut Abu Dhabi ...m, participants will be able to: Define metrics and the role they play in measuring the effectiveness of Human Resources. Differentiate between hard and soft metrics in human resources. List and calculate the world class benchmarks which should be used in measuring the effectiveness of recruitment and selection, training and development, compensation and benefits, performance management  more...

Certified Administration and Office Management Professional - Dubai Abu Dhabi ...participants will be able to: Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an effective  more...

Certified Purchasing Professional - Dubai By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Competency-Based Human Resources Management - Kuala Lumpur Dubai ...o: Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency, the differences between each and their relevance to HR processes. Learn where competencies come from and apply the main steps in designing competency frameworks and models. Apply competencies in the recruitment and selection  more...

Six Sigma Quality Applications for Business Growth and Productivity By the end of the program, participants will be able to: Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in customer service and continual improvement. Implement and deploy Six Sigma. Understand organization readiness.  more...

Advanced Public Relations - Public Relations Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization.  more...

Facilitation Skills Managing Group Dynamics - Communication Skills Identify and explain the process and value of facilitation. Examine the core concepts and competencies required to understand the dynamics of group process and facilitation. Recognize groups dynamics and balance between task and maintenance functions. Apply facilitation tools and techniques in a variety of situations. Ultimately improve their role as facilitators.  more...

Efficient Administration and Secretarial Skills By the end of the program, participants will be able to: Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/ her work more effectively. Handle telephone calls properly and professionally. Develop self-management  more...

Supervisory Skills - Leadership and Management Comprehend the scope, nature and responsibility of the supervision/ management role and the demands this role places on them. Acquire an understanding of their role as leaders/ motivators, team builders and good communicators, and how these skills impact effective supervision. Practice professional techniques in providing positive discipline and feedback. Use different thinking skills and  more...

Key Managerial Skills for New Managers and Supervisors - Management ...e program, participants will be able to: Discover their role as new managers or supervisors. Apply different leadership styles to successfully lead and motivate their employees. Learn how attitudes and personality types affect team performance. Understand key components of Emotional Intelligence (EI) Empower employees through delegation. Understand how to successfully deal with difficult  more...

Advanced Level Supervisory Skills ...the program, participants will be able to: Help clarify roles and responsibilities of the new job. Adjust to the new role with confidence and assurance to handle the position. Grasp the importance of setting goals, planning and prioritizing in order to achieve organizational objectives. Organize time, work and effectively use delegation. Inspire employees and align the team. Use of  more...

Leaders Power By the end of the program, participants will be able to: Distinguish between management and leadership. Identify their strengths and leadership styles through self-assessment. Examine various leadership theories with emphasis on situational leadership. Identify the major competencies underlying emotional intelligence. Understand the role of the leader as delegator and change agent.  more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train  more...

Advanced Purchasing and Cost Saving Techniques ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other managers who need to understand purchasing management. This program is worth 25 NASBA CPE?s. Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Learn the importance of value analysis to purchasing. Evaluate the performance of the department using  more...

Materials Management Development Program ...appropriate for anyone interested to learn more about the role of materials management. This program is worth 50 NASBA CPE?s. Understand the various functions of materials and supply chain management and how they relate to each other. Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and  more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train  more...

Materials and Supply Chain Management ...m cost; also, for anyone who needs to know more about the role of materials management. This program is worth 25 NASBA CPE?s. Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to  more...

Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...

Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...

Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...

Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...

Six Sigma Fundamentals ' This program is designed for Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement. This program is worth 25 NASBA CPE?s. Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in  more...

Certified Administration and Office Management Professional ...ram is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an  more...

Efficient Administration Skills ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in  more...

Successful Skills for Office Managers ' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the  more...

Certified Administration and Office Management Professional ...ram is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an  more...

Efficient Administration Skills ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in  more...

Successful Skills for Office Managers ' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the  more...

Certified Administration and Office Management Professional ...ram is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an  more...

Efficient Administration Skills ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in  more...

Efficient Administration Skills ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in  more...

Certified Purchasing Professional Objectives: By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Conduct accurate supplier analysis. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors. Improve the efficiency of buying goods and  more...

Basics of Human Resources Management ...: Explain the main functions in Human Resources and the role of each. Learn the basics of the recruitment and selection function and explain the main steps in attracting and hiring qualified candidates. Learn the cycle of the training and development function and how T&D works from identification of training needs to evaluation of training. Learn the roles and responsibilities of human  more...

Finance for Project Managers Learn financial concepts and techniques in order to better manage your project costs! SYNOPSIS This course is designed specially for Project Managers, General Managers and Functional Managers who wish to broaden their understanding of financial concepts and techniques to successfully manage larger projects. It provides an overall view of the role of finance and activity-based cost accounting  more...

Listening to Feedback Active listening is a crucial skill for effectively following. In business, information occasionally gets reinterpreted as it travels among receivers. This course will discuss the differences between active listening and passive listening and facilitate an active listening exercise. It will utilize some role playing to evaluate how well one person listens to another.  more...

Prioritizing Your Workload After you move from a front line employee into managment, your role changes and so do your responsibilities. In this new role, prioritization becomes even more important. You will be setting priorities instead of following them. This class will help you identify all of the things you do in a day, what are the most important tasks you do, and what are those issues that you can set aside for later  more...

Delegating Delegation is not as easy as it sounds. When transitioning from manager to leader, this can be one of the most difficult tasks one can undertake. This class is designed to assist people in deciding what you can delegate and what you cannot based on your organizational culture. We will explore ways that you can let go of some work and allow others to play a key role in a work process.  more...

The Art of Patience In today’s fast paced world, patience is a dying art. Employees want all of their needs met immediately. In this session we will discuss how patience can play an important role in decision making. This class also covers tips for those who are looking to increase their level of patience.  more...

Identifying a Mentor Mentors can play a crucial role in the success of one’s career. Whether the mentor is inside of your organization or out, this class will help you identify possible mentors and assist with an approach to getting the mentor on board. Having a mentor will be one of the best things you can do for your career.  more...

Understanding Your Core Job Function Understanding your primary role in any organization is important to understanding how the rest of the organization functions. This class will teach participants how to understand their core job function and what it means to be technically proficient. This class discusses the concept of core job functions from a high level and does not cover the actual technical aspects of any particular job  more...

ISEB Requirements Engineering Training ...s course, participants will be able to: Recognise the role of requirements analysis in systems development Understand the Requirements Engineering approach Describe the technical and interpersonal skills required of an analyst Apply a range of requirements elicitation techniques, such as workshops, interviews, scenarios, observation, document analysis, prototyping and questionnaires  more...

Change Management Training Businesses often recognise the challenge of getting people to change shortly after implementation has started. The new approach is expected to go in unopposed but when the welcome mat doesna ™t appear the project team scrambles to do some patch up communication a often with poor results. But despite this reality there is still a bias against investing in change management activities because  more...

Interior Redesign 5 Day Course ... on all types of homes for consistent "Wow!" results. Role-Play various customer contact points including the all-important initial interview. Test your skills by participating in redesigns in three different homes. Receive a Professionally constructed manual that you'll use again and again, plus a bonus tool-kit including important tools of the trade. Participate in real-world  more...

Real Estate Staging 3 Day Course ... participating in two different actual home stagings. Role-play interactions with homeowners and realtors including the vital initial walk-through. Learn what kind of design elements to keep on hand to help you stage homes. Learn how to stage vacant homes with rental furnishings or your own inventory. Gain valuable marketing tips to help you launch your business successfully,  more...

Interior Redesign Home Staging Training Certified by IRIS ... on all types of homes for consistent "Wow!" results. Role-Play various customer contact points including the all-important initial interview. Test your skills by participating in redesigns in three different homes. Receive a Professionally constructed manual that you'll use again and again, plus a bonus tool-kit including important tools of the trade. Participate in real-world  more...

Interviewing Skills Training ...roup and individual activities, exercises, formal inputs, role plays etc. DURATION: TWO (2) Days Our Focus is on not just providing theoretical Information on Interviewing Techniques and their proper use, but also exploring the principles behind their use. KnowledgeWoods deliver these programs across India (Noida, New Delhi, Delhi, Bangalore, Bengaluru, Mumbai, Kolkata, Pune, Chennai,  more...

Leadership Skills Training ...m designed to enable the participants to understand their role as a LEADER, and how they may relate these skills in day to day running of the workplace DURATION: THREE (3) Days Our Focus is on not just providing theoretical Information on Interviewing Techniques and their proper use, but also exploring the principles behind their use. KnowledgeWoods deliver these programs across India  more...

Supervisory Skills Training ...m designed to enable the participants to understand their role as a SUPERVISOR, and how they may relate these skills in day to day running of the workplace. The program lays special emphasis on Practices and Techniques for managing operational activities and people at SUPERVISORY LEVEL DURATION: TWO (2) Days Our Focus is on not just providing theoretical Information on Supervisory Skills and  more...

Effective Communication Skills - Manchester ...ocal and practical exercises, interactive discussions and role plays throughout the day. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course. Each course comes with a FREE Followup Service by telephone or email . If you have any questions you'd like to ask about a  more...

Effective Communication Skills - Central London ...ocal and practical exercises, interactive discussions and role plays throughout the day. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course. Each course comes with a FREE Followup Service by telephone or email . If you have any questions you'd like to ask about a  more...

Effective Communication Skills - Glasgow ...ocal and practical exercises, interactive discussions and role plays throughout the day. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course. Each course comes with a FREE Followup Service by telephone or email . If you have any questions you'd like to ask about a  more...

Effective Communication Skills - Birmingham Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...

Cisco Unified Communications IP Tel Part 2 v60 ...escribes how cryptographic services are provided and what role a public key infrastructure (PKI) has within a security implementation. * Lesson 2: Understanding Native Cisco Unified Communications Manager Security Features and Cisco Unified Communications Manager PKI This lesson describes natively supported Cisco Unified Communications Manager security features and the Cisco PKI, which is  more...

CIPT Accelerated CIPT parts 1 and 2 v60 ...escribes how cryptographic services are provided and what role a public key infrastructure (PKI) has within a security implementation. * Lesson 2: Understanding Native Cisco Unified Communications Manager Security Features and Cisco Unified Communications Manager PKI This lesson describes natively supported Cisco Unified Communications Manager security features and the Cisco PKI, which is  more...

Cold Calling Techniques ...ng the appointment; Confirming the appointment. IV- Role playing sessions within the participants Each participant, using internal telephone lines, with the participation of the consultant will be put under different cold calls scenarios. V- Real live sales call Each trainee will be the then calling in the presence of the participants real prospects; a summary of what  more...

Retail Banking Selling Techniques It helps the retail banker oppen the realtionship with potential customers, discover their needs, presenting the right product, handel objections and close the sale. The program is designed to help the banker become professional by being a better person. Many case studies and role playing will be conducted. Coaching sessions should take place after the training.  more...

Implementation workshop- for Business development Attendees An opportunity for attendee of the MTL business development programme to put new skills into practice, a series of interactive sessions based on developing sustainable business relationships. Attendees will have the opportunity to share ideas, put news skills into practice and develop their individual action plans for getting higher levels of sales performance. Based on the latest research on the  more...

Award in Responsible Alcohol Retailing ...provides employees with the knowledge to perform in their role responsibly. The qualification acts as a safeguard for the premises licence, as it strengthens the defence of due diligence where prosecutions may affect continued operations. This is due candidates having to demonstrate that they understand the core licensing issues surrounding the Licensing Act 2003 and the associated licensing  more...

PeopleSoft DBA Training at wwwERPgurunet ...Role: Sysy Admin DBA Qualification: Any Graduate with 1-2 yrs DB experience Training starts from 30/ 06/ 2008 Email: enquiry@erpguru. net Sample Content... Infrastructure 1 PeopleSoft Architecture- Web Server (PIA), Application Server and Database - 3-tier, 2- tier 2 Installation, Configuration o Database (Oracle, PeopleTools, Applications, Running SQL Scripts and Data Mover a  more...

Coaching and Counseling A one day interactive workshop to help you effectively deal with deviant, disruptive or negative behavior that may result from an employee's problems that impact work. Successful interviewing and questioning techniques are stressed. Identifying subordinates mistakes, making suggestions, helping employees solve their own problems and guiding them through issues are included. EXPECTED OUTCOMES  more...

Non-Destructive Evaluation The field of Nondestructive Testing (NDT) is a very broad, interdisciplinary field that plays a critical role in assuring that structural components and systems perform their function in a reliable and cost effective fashion. NDT technicians and engineers define and implement tests that locate and characterize material conditions and flaws that might otherwise cause planes to crash, reactors to  more...

Project Management Professional Project Management Professional For registration info, please visit: http://www. technologyed. com/ courses/ c101/ index. php Course Description "Project Management" is a course that covers the fundamentals of managing projects with the newcomer in mind. Project management is the discipline of organizing and managing resources in such a way that these resources deliver all the work  more...