Instructor Led Role Play Training - Training Resources
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From A2Z Security Group
Training the Conflict Management Trainer









Conflict Management Trainer qualification. One of only 2 nationally recognised trainer qualifications for Conflict Management Trainers.
Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training.
The
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From H2 Training & Consultancy Ltd
Interviewing Skills


Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with
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From Midwest Staging Redesign Institute
Interior Redesign 5 Day Course




In this 5 Day Course you will:
Learn the nuts and bolts of room layout and design, including our time-proven redesign process you can use on all types of homes for consistent "Wow!" results.
Role-Play various customer contact points including the all-important initial interview.
Test your skills by participating in redesigns in three different homes.
Receive a Professionally
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Real Estate Staging 3 Day Course




In this 3 Day Course you will:
Learn the nuts and bolts of Real Estate Staging and how it differs from redesign and conventional decorating.
Learn a proven staging process you can use in every type of home for consistent results.
Test your skills by participating in two different actual home stagings.
Role-play interactions with homeowners and realtors including the vital initial
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Interior Redesign Home Staging Training Certified by IRIS


In this 5 Day Course you will:
Learn the nuts and bolts of room layout and design, including our time-proven redesign process you can use on all types of homes for consistent "Wow!" results.
Role-Play various customer contact points including the all-important initial interview.
Test your skills by participating in redesigns in three different homes.
Receive a Professionally
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From Making the Link
Implementation workshop- for Business development Attendees

An opportunity for attendee of the MTL business development programme to put new skills into practice, a series of interactive sessions based on developing sustainable business relationships. Attendees will have the opportunity to share ideas, put news skills into practice and develop their individual action plans for getting higher levels of sales performance. Based on the latest research on the
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From The Training Clinic
Coaching and Counseling





A one day interactive workshop to help you effectively deal with deviant, disruptive or negative behavior that may result from an employee's problems that impact work. Successful interviewing and questioning techniques are stressed. Identifying subordinates mistakes, making suggestions, helping employees solve their own problems and guiding them through issues are included.
EXPECTED OUTCOMES
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From Amplios Academy
Management Accounting 1 Day
...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> The History of Management Accounting
> The Difference between MA and Statutory Accounting
> The Role of Transaction Recording Software in MA
>
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Employee Performance Improvement 1 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Why competency models are important
Organizations worldwide, both private and public, are rapidly discovering that stakeholders such as voters, shareholders, customers, suppliers and employees are
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Balanced Scorecard 2 Days


The purpose of this seminar is to:
> Communicate the concepts of The Balanced Scorecard (BSC)
> Equip the participants with fundamental BSC development skills
> Explain how to assess the best approach to BSC design and implementation in different organizations
The training covers topics such as:
> The Planning Cycle
> Corporate Strategy Development and Communication
> Strategy Maps
>
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Accounting for Non-Accountants 1 Day



The purpose of this seminar is to:
> Communicate the concepts of Accountancy
> Equip the participants with fundamental Accounting analysis skills
> Explain how to assess the best approach to Management Accounting solution design and implementation in different organizations
The training covers topics such as:
> The history of Accounting: Single Entry, Double Entry
> Commercial Law and
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Business Process Reengineering 2 Day
...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Profiling the customer
> Determining anomalies in worker roles & responsibilities
> Mapping essential business processes
> Incorporating
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Corporate Recovery Workshop 2 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Corporate Recovery background
> How are sick companies to be managed
> What are the special conditions that must be created to transform sick
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Customer Relationship Management 1 Day
...s
>Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Attitude of sales personnel
> Communication
> Problem Solving
> Service Recovery
> Supervising a customer service department
> Internal
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Intellectual Capital Management 1 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Intellectual Capital versus Financial Capital
> A model for measuring Financial Capital - the role of Discounted Cash Flow
> The components of
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Business Planning Workshop 2 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> The role of Scenario Planning
> Vision, Mission, Values, Core Competencies, Competitive Advantages
> SWOT Analysis
> Corporate Strategy
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Human Resources Scorecard 1 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Historical Background to HRS
> HR as a Strategic Partner
> Measuring HRa s Strategic Influence
> Linking HRS to the Balanced Scorecard
>
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IT Project Management 2 Day



...
> Involvement of the participants by techniques such as role play and games, particularly in those areas involving team management
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Creating the business case for the IT Project
> Presenting the business case
> Defining
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Key Performance Indicators 2 Day



...
> Involvement of the participants by techniques such as role play and games, particularly in those areas involving team management
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Traditional approaches to performance measurement
> The power of Positive Reinforcement
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Scenario Planning 2 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> What are Scenario Thinking and Scenario Planning, and the role they play in business
> Where does Scenario Planning fit with Strategic and
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Project Management 2 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> The History of Project Management
> Critical Path Analysis - Project Evaluation and Review Technique (PERT)
> Earned Value Measurement
>
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Solution Selling 2 Day



Training objectives
The purpose of this seminar is to:
> Communicate the concepts of Solution Selling
> Equip the participants with fundamental Solution Selling skills
> Explain how to assess the best approach to deployment of Solution Selling in different organizations
Training method
The training method involves:
> Description of the theory
> Reinforcement of the theory by case studies
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Strategic Alliances 2 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> The History and Background of Strategic Alliances
> The Link to Scenario Planning
> The Link to Corporate Strategy, Vision, Mission
> Examples
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Government KPI Management 2 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> The development of Key Performance Indicators in Government
> Typical KPIs in the various departments, for example:
- Chief Executive
-
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Corporate Social Responsibility Worshop 1 Day



...case studies
> of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Historical Background to CSR
> Stakeholder engagement, relationships and issues
> Stakeholder networks
> CSR Frameworks
- Business ethics
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Leadership 1 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> The History of Leadership Development
> Management and Leadership
> Effective Coaching
> Proven Leadership Techniques
> The Role of Scenario
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Innovation Techniques Workshop 1 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> The History and Background of Innovation in Corporations
> The Need for Creative Thinking
> Lateral Thinking Tools and Techniques
> The
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Change Management Workshop 1 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Benefits of change management
> Why change management initiatives can fail
> Common change management techniques
> Types of change and how to
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Chairmanship of Meetings 1 Day



...es
Involvement of the participants by techniques such as role play and games
Reinforcement of the learning by techniques such as mini-quiz
Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Rentona s rules for meeting management (Australia)
> Robertsa rules for meeting management (USA)
> Typical rules for meetings in Asia Pacific
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Strategic Planning 2 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> The History and Background of Strategic Planning in Corporations
> Portera s 5 Forces
> Vision, Mission, Corporate Values, Core Competencies
>
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ISO Quality Workshop 3 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
> ISO 10015 covers the development, implementation, maintenance and improvement of strategies and systems for training that affect the quality of the products supplied by an
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Human Resources Alignment with Strategy 1 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Benefits of HR Alignment
> Individual competency development
> Individual scorecards and performance appraisals, 360 degree feedback
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Employee Performance Measurement 1 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Performance measurement as a motivator
> Different performance measurement systems for different classes of employee
- Sales
- Perform
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Corporate Governance Workshop 3 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Governance Principles
> Regulatory Environments affecting CG
> Corporate Strategy development and communication
> Organization Structure to
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Corporate Finance Workshop 3 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Historical Background to SCF
> The Cost of Capital
> Sources of Value
> Creating Value via Divestment
> Growth by Mergers and Acquisitions
>
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Activity Based Costing Workshop 1 Day



...
> Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> What is ABC and what role does it play in business management
> Where does ABC fit in the overall Value Chain
> Benefits of ABC to the business
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Business Intelligence 2 Days
...s
>Involvement of the participants by techniques such as role play and games
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training Content
The training covers topics such as:
>The business needs addressed by BI:
# Early warning of changes in performance
# Assessing performance against target to identify
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360 Degree Feedback 1 Day


The purpose of this seminar is to:
> Communicate the benefits and techniques of 360 degree feedback (df) as a skill
> Equip the participants with fundamental 360 df skills
> Explain how to tailor the 360 df methodology to organizational requirements
The training covers topics such as:
> Benefits of 360 df
> Why 360 df initiatives can fail
> Common 360 df content
> How to link 360 df to
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From Sarathi Consultants
Mission MDRT





This is a comprehensive workshop that has been designed to suit the needs of Insurance Advisors. It is one of the most innovative and most sought after insurance training program.
It increases the motivation level and gives practical tips to improve performance.
This training program is instructor led and various activities like role play, group discussions and games are undertaken to make it
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From Tekton Academy
NLP Training for Self Motivation



NLP Training for Self-Motivation
Training Code: TNLPSM1
Date: Sunday, 25 October, 2009
Time: 9: 30 am to 5: 30 pm.
Venue: Atma Darshan, Gyan Ashram, Mahakali Caves Rd, Andheri East, Mumbai
Most Recent Testimonials
The workshop was very clear and effective. I could see and understand a lot. I found Nelson to be amazing. The workshop had a very friendly atmosphere. It was an eye opener
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From Personal Mastery Training and Consulting Solutions
EMPOWER YOURSELF TO EXECUTE YOUR GOALS IN 2009






1 day workshop
a Faila is a 4-letter word a the ultimate a Fa word
The Top 5 reasons people fail at achieving their goals are:
Reason #1: People dona t take action
Reason #2: People are afraid.
Reason #3: People have poor internal programming.
Reason #4: Peoplea s environments dona t make success automatic.
Reason #5: People give up too early.
The only difference between
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From PERCON The Strategic Interveners
Effective firt time managers



EFFECTIVE FIRST TIME MANAGERS
OBJECTIVE:
To let new participants become acquainted with themselves and their facilitator in a fun and informal way.
Leadership, the need and challenges of today
Working in a team-coping with changes
To establish quickly cohesiveness in new teams that must work together.
Building high performance teams
To establish the importance of strategising and competing
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From Leaders Workshop
Team Building & Working in Team













TRAINING WORKSHOP ON EFFECTIVE TEAM BUILDING
********************************************
TEAM POWER - Empowering the Team
********************************
The success of any organization depends on the ability of their people to work together which needs understanding of various processes. To work together, we have to learn to trust each other, to communicate with each other, not from our
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From Human Resources Services
Collaboration Skills For Human Resource Professionals
... is special
1. Each module is based on a case study or role play developed by Program on Negotiation (PON) at Harvard Law School
2. Curriculum developed specifically for HR professionals to help them move from total responsibility for solving personnel problems on a transaction-oriented basis to deliberate collaboration in a mutual relationship with others in the organization
3. The
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From Fathom Corporate Training
ADVANCED NEGOTIATION SKILLS WORKSHOP


This course will help a seasoned negotiator think more clearly through all the issues that influence a deal. It includes an analysis of how performance will be measured by all parties interested in the outcome of the negotiation. This advanced workshop teaches participants to ask the right questions to understand the true drivers and implications of the deal. Participants learn both the
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From California Peer Support Association
Difficult Debriefings and Death Notifications


Difficult Debriefings and
Death Notifications
Instructor: Maxine Lynch
Target Audience: Police and Fire Peer Support Personnel and Supervisors.
This is a 4 hour class that gives the peer supporter hands-on practice conducting defusings and debriefings. Role play scenarios are realistic. Participants will increase their knowledge, skill level, and confidence in their abilities. Participants
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From Fathom Corporate Training
ASSERTIVE COMMUNICATION SKILLS WORKSHOP


It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that
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NEGOTIATION SKILLS WORKSHOP


Negotiating is for some sheer misery. However, negotiation skills are critical whether selling products or services, purchasing supplies and materials, negotiating salary and job requirements or obtaining internal resources for project support. With skill and practice, facilitating a collaborative negotiation that leaves all participants victorious is achievable. This negotiations training
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LEADERSHIP MANAGEMENT SKILLS WORKSHOP

Happy employees make happy customers! This workshop helps managers understand that increased communication and trust are the keys to leading team members and long-term organizational success. The course is critical for participants whose firms demonstrate management dysfunction. Best practices and case studies are taken from firms on the Fortune 100 Best Companies to Work For List.
This
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From Advanced Concepts
Presenting with Confidence
Overview
Developing effective professional presentations and addressing groups with confident imperative business skills today. This course addresses the skills required to delegate effective presentations with confidence.
After completing this course, participants will know how to:
X plan and prepare an effective presentation
X demonstrate effective presentation and communication skills
X
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From ISO-Xpert Management & IT Consultants
ISO 14001 INTERNAL AUDITOR

Developed specifically for people engaged in environmental audits within their own organization, you will benefit from practical examples of effective audit techniques. This course is registered by the IRCA and satisfies part of the formal training requirement for individuals seeking registration under the IRCA Auditor Registration Scheme.
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ISO 9001-2008 LEAD AUDITOR

This course is suitable for you if you are seeking registration under the IRCA Auditor registration scheme. You will also find this course useful if you are an internal auditor and want to develop your competence both as an auditor and a leader of an audit team.
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OHSAS 18001-2007 INTERNAL AUDITOR

Developed specifically for people engaged in health & safety audits within their own organisation. You will benefit from practical examples of effective audit techniques. This course is registered by the IRCA and satisfies part of the formal training requirement for individuals seeking registration under the IRCA Auditor Registration Scheme.
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OHSAS 18001-2007 AUDITOR CONVERSION

Essential if you are responsible for auditing occupational health & safety compliance. The course provides knowledge of OHSAS 18001: 2007 and legislative compliance issues. This course is registered by the IRCA and will be of greatest benefit for those who have previously completed a 5 day Quality or Environmental Lead Auditor course.
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From Petroleum Training Institute
Distributed Control Systems
The main topics covered are:
Advanced Studies in Distributed Control Systems
The elements of a DCS
The ISO/ OSI model
Sections used by a DCS (i. e. 3 layer model)
Foundation Fieldbus
The HART protocol
The Ethernet
Describe the digital control loop
Describe other protocols such as Modbus and Profibus
Relate Modbus and Profibus to the Foundation Fieldbus
Distributed control
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From CampCorp Pvt. Ltd
Communication Skills
The program teaches students the basics of communication, the importance of communication, advanced communication and also specific tips on improving the communication. This is an interactive workshop with role plays.
This can be a 4 hour or 8 hour session depending on the need of the students and time available. The program also touches on various modes of communication like written,
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From XTrack Egypt
Advanced management
this course provides practical tools for better recruitment, motivation and general people management. It also highlights the manager's role in developing his people through coaching and performance management. It allows managers to adopt an implementable strategy when preparing their action plans.
Program contents:
*Role of management. *Types of management & individual profile.
*Recruitment
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From Wintrac Inc.
Train the IT Trainer Advanced Workshop
This 1-day workshop is intended to assist existing trainers in improving their training techniques and approaches with a focus on the behavioral aspects of delegates. This highly participative workshop will draw upon real examples taken from delegates' own experiences in training sessions. Questionnaires; models; discussions and role-play activities will be used.
You can get a complete list of
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From Phoenix Consulting Services
Certified Behavioral Competency Interviewer Program


...ation strategies and behavioural interviews techniques
Role play and practice using behavioural interviewing skills*
Develop a defensible scoring and evaluation process
Complete the process through testing and reference checking.
Pre workshop assignment:
You are able to provide participants with a reading assignment prior to taking the class. This assignment will have questions to
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From Boston University Corporate Education Center
BPM Professional Certification Practicum - Conducting an Analysis and Design Project
...he availability of a mentor / facilitator who will act in role play as various participants in the case process. Students will build plans, scope the initiative, gather information, model findings, build solutions and present results to the mentor and the group in this simulated process improvement project. Each component of the class will see the teams reset to start the next section with a
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Information Gathering and Facilitation for Business Processes
This course provides practical training to ensure that trustworthy input for analysis and design is gathered in either one-on-one interviews with process stakeholders or in facilitated group settings. Techniques for generating innovative business process solutions in creative sessions will be addressed. These techniques will allow the participant to deliver better solutions based on consensus and
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From Value Based, Inc.
Value Based Selling - A Consultive Sales Methodology





...385. The course includes all the same content (except the role play exercises) as the full Value Based Selling seminar. E-VBS is self-paced with most participants completing the course in 4 to 6 hours.
Value Based Selling is a comprehensive sales methodology that has been designed for companies that have a value-based, consultive sales process. It's a systematic process that communicates the
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From General Physics (UK) Ltd
Project Management Tools and Techniques

This course is designed to give project managers and their teams the tools and techniques necessary to manage projects in modern industry. The course is highly participative and places an emphasis on examples, exercises, role play and discussion. Real life examples are used wherever possible and delegates are encouraged to bring live projects with them for discussion and analysis.
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From Consulting Skills USA
Core Consulting Skills

A three-day program that follows a consulting project from selling to delivery of the first report. Each of the project stages will be covered using the sequence:
Introduction of a conceptual framework
Role play and/or practical exercises in small groups
Debate and formulation of learning points for practical use.
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Core Consulting Skills
A three-day program that follows a consulting project from selling it to delivery of the first report. Each of the project stages will be covered using the sequence:
Introduction of a conceptual framework
Role play and/or practical exercises in small groups
Debate and formulation of learning points for practical use..
more...
