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Role Plays Training Seminars and Classes
From Wintrac Inc.
Train the Technical Trainer Workshop Many highly skilled technical professionals feel uncomfortable in a teaching role because they lack instructional skills and techniques. This workshop develops and refines technical training skills through active involvement in a variety of exercises and role-plays. The workshop is also useful for educators who have some teaching experience but need to refine their skills or are new to technical  more...
Negotiating Skills for IT Professionals Information technology (IT) professionals are more productive when they can negotiate effectively with customers, business users and managers, vendors, and fellow team members. This workshop explains how to use effective negotiating techniques. It describes how to plan for a negotiation, define goals and desired outcomes, prepare ideal, realistic and fallback positions, use bargaining techniques,  more...
Customer Care Workshop In a highly competitive marketplace, customer care is the key to a companya ™s success. This workshop describes effective customer service techniques and provides opportunities for participants to apply and refine them through role plays and exercises. You can get a complete list of other Professional Soft Skills Workshops classes at  more...
From Pitman Training Centre London
Telesales Training ...company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In one action-packed day, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the prospect/ opportunity Probing  more...
Telesales For Success workshop / seminar ...company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In two action-packed days, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the prospect/ opportunity  more...
From Contacts Plus
Inbound Skills Program ...ourtesy, greeting and closing and phone protocols through role plays and videos. Key Learning Objective and Outcomes: By the end of this programme, participants will have been able to: Recognize Fundamental inbound customer service skills. Understand difference between Call flow and Call customization. Master Listening skills. Empowering listening level &  more...
From AQumen
Team Building instructor led training Objectives: If you believe that your organization would benefit from people working together more efficiently. a To become a Team Playera ™ is one such Workshop that guides those leading the change effort through a holistic approach that creates a framework for successfully changing the organization to support collaboration and improve business results. Specifically, the program is designed  more...
From World Class Productivity Inc
People Skills The Secret Behind Project Success ...ill include self assessments, group exercises, scenarios/ role plays that will enable participants to deal with and discuss real life situations. Who should attend Managers, Project Managers, Team Leaders, Account Managers, Supervisors and those who work in a team environment and need to handle tough issues and difficult interpersonal situations and people with confidence and effectiveness  more...
From SETTEC
Negotiation Skills group study and discussioncourseware The a Negotiation Skillsa Seminar enables participants to do better &achieve more in a variety of negotiating situations, as negotiation can smooth relations ,save you time ,money & gain you positive advantage. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa ™ teamwork, and answer written  more...
Emotional Intelligence group study and discussioncourseware The a Emotional Intelligencea Seminar enables participants to have self awareness about their own emotions, how to control it & how to motivate it (Intrapersonal).Also understanding othersa ™ perceptions through empathy & making effective relationships (Interpersonal). Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange  more...
Successful Sales Performance and Account Management group study and discussioncourseware The a Successful Sales Performance and Account Managementa course enables participants to develop a structured account management approach in order to make them more effective at finding their own successful selling solutions. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa ™ teamwork, and  more...
From WWP Training Ltd
Fundamentals of Project Management Aims This programme gives detailed and practical guidance on how to plan, organise and control projects effectively, with particular emphasis on delivery of results within time, budget and quality constraints. It includes full participation, utilising structured exercises, role-plays, discussions and workshops. Prerequisites Anyone with responsibility for managing a project or working in a  more...
From Everrise Training & Consultancy
English Language Communication Course For Company Staff group study and discussioncoursewareself directedworkshop / seminar This course will enable you to effectively speak and write professional and clear business correspondence in english. Speak confidently and effectively, master good communication skills. This will enable you to perform better at work, to use english effectively at the workplace as well as socially and to do your job with more confidence. You will learn how to write clear emails and letters, as  more...
From Skillstudio Limited
Communication Skills Workshop in Manchester - Learn to Influence People and Improve Working Relationships instructor led trainingworkshop / seminar ...ocal and practical exercises, interactive discussions and role plays throughout the day. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course. Each course comes with a FREE Followup Service by telephone or email . If you have any questions you'd like to ask about a  more...
Communication Skills Workshop in London - Learn to Influence People and Improve Working Relationships instructor led trainingworkshop / seminar ...ocal and practical exercises, interactive discussions and role plays throughout the day. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course. Each course comes with a FREE Followup Service by telephone or email . If you have any questions you'd like to ask about a  more...
Communication Skills Workshop in Birmingham - Learn to Influence People and Improve Working Relationships workshop / seminar Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...
Communication Skills Workshop in Glasgow - Learn to Influence People and Improve Working Relationships instructor led trainingworkshop / seminar ...ocal and practical exercises, interactive discussions and role plays throughout the day. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course. Each course comes with a FREE Followup Service by telephone or email . If you have any questions you'd like to ask about a  more...
From PRES Staging Resource Centre
1-2-3 Paint Colour Selection - Client Colour Consultation Course instructor led training Learn how to conduct a professional colour consultation with your clients. You will be introduced to decorating guidelines for colour schemes and learn the latest colour trends according to Benjamin Moore. This course will boost your confidence in adding to your existing services list! Course Outline: a How Colour affects us a Design Guidelines for Colour Schemes a Colour Schemes and  more...
From Spectrum Training Services
Human Resource and Personnel Management workshop / seminar If you are looking for a quality course that provides a complete insight into the fundamentals of HR and Personnel Management best practice as well as guidance on key employment issues then this is the event for you! With its comprehensive coverage of HR and Personnel Management best practice, easy to follow format, superbly written supporting materials, role plays and group exercises, feedback  more...
From Cosensa Learning & Development Ltd
ISO 90012008 - Internal Quality Auditor Training Course Objectives: In order that a quality management system can fulfil its potential it is essential that it is regularly monitored. This is an intensive two-day course which demonstrates an efficient and productive approach to conducting their ISO 9001 internal audit. Auditing techniques will be used which are compatible with both ISO 9001 and ISO 19011 and delegates will benefit from learning  more...
From Corporate Training Services
Supervisor Training instructor led traininggroup study and discussionworkshop / seminar The seminar deals with basic managerial training and covers topics such as identifying your responsibilities, clarifying your leadership style, understanding motivation and how to increase job satisfaction and productivity, making objective decisions, communication skills and dealing with conflict, and planning and goal setting strategies. By the end of this workshop, participants will have a  more...
From Global Innovative Campus
Resolving Conflict in the Construction Project Environment 18 CEUs ... Planning For The Conversation Hear, Understand, Plan Role Plays Day 3 Defining Mediation Models Of Mediation Core Features Secondary Features Mediator Roles What A Mediator Does What A Mediator Is Not Mediator Knowledge, Skills, Attitudes Assumptions About Mediation Differing Roles Of Mediator And Clients The Basic Mediation Model (Goals and Methods)  more...
From Management Development Associates (NA) Inc.
Business commercial and leadership skills instructor led traininggroup study and discussioncoursewareDVDworkshop / seminar Working in partnership with you, we invest our experience and expertise to design and deliver tailored development and assessment events that are firmly grounded in your business, commercial and leadership contexts. This way, your training programmes reflect your genuine work environment and culture, helping your people make sense of their business experiences while offering new avenues to  more...
From mindXCEL Consultancy
Sales For Real Estate Professionals Learn the skills your competitors do not know yet.... NLPa is amazing the world of business and personal development with big success stories and amazing results for those who use it. It is based on the premise that behavior, thinking and acting patterns can be modeled, learned, taught and changed. You will expand your horizons by working through actual issues that you may have, not  more...
From Last Minute Training
Communicating for Results The ability to communicate effectively at work & in life is perhaps the most critical skill for anyone. At this workshop you'll learn how to influence & inform through the use of real life examples, group discussions, role plays & interactive hands-on..  more...
Conflict Resolution Negotiating Win-Wins Having the ability to resolve conflict, negotiate and problem solve are an invaluable set of skills that all managers, team leaders and team members need to help build high performing, collaborative teams. This workshop provides all participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see. Participants will gain  more...
From Kgguruji.com
Leadership and Team Building Program helps managers and owenrs to learn easy and transferable leadership skills to lead and coach their teams.Participant will aquire public speaking skills, ability to readn and understand the way people think and act, develop ability to empower others, improve relationships with difficult people and manage conflicts, generate more creative ideas from team, transform work environment and  more...
From Adaptive Processes Consulting Pvt. Ltd.
Certified ISO 27001 Implementer and Internal Auditor program in Bangalore ...hecklists based on ISO 27001 a Case Study a Auditor Role plays using a case study a Test on Internal Audit a Certification Examination Faculty Profile: Faculty is a Certified ISO 27001 Lead Auditor, CISSP, Cisco Information Security Specialist and Cisco Certified Network Associate Our faculty has consulted, implemented and audited ISO 27001 and ISMS for many clients . He has  more...
Certified ISO 27001 Implementer and Internal Auditor program in Chennai ...hecklists based on ISO 27001 a Case Study a Auditor Role plays using a case study a Test on Internal Audit a Certification Examination Faculty Profile: Faculty is a Certified ISO 27001 Lead Auditor, CISSP, Cisco Information Security Specialist and Cisco Certified Network Associate Our faculty has consulted, implemented and audited ISO 27001 and ISMS for many clients . He has  more...
From TrainersDirect
Resolving Conflict - Strategies for Improving Communication and Building Relationships instructor led training ... of techniques to exercise each of these steps, including role plays. 6. Group Conflict: Consider role of thinking style and attitude; consider historical models of conflict resolution and their success. 7. Group Conflict Resolution Techniques: The next page outlines a series of steps to help groups move past conflict and build consensus. Each step is supported by a series of  more...
From Adaptive Processes Consulting Pvt. Ltd.
Certified ISO 90012008 Implementor cum auditor course in Bangalore instructor led trainingon-line e-learning cbt (computer based)workshop / seminar ...n of Audit Checklists based on ISO 9001: 2008 a Auditor Role plays based on Casestudy a Certificate Examination Day 3: a Steps for implementing ISO 9001 a Casestudy preparation a Developing Quality Manual based on the casestudy a Process Development based on the casestudy a Certificate Examination Faculty Profile: IRCA Certified ISO 9001 Lead Auditor, ISO 27001 Lead Auditor  more...
Certified ISO 20000 Internal Auditor cum Implementer Program in Bangalore ...ration of Audit Checklists based on ISO 20000 a Auditor Role plays based on Case study a Certificate Examination Faculty Profile: Faculty is a Certified ISO 9001, ISO 20000 and 27001 Lead Auditor, PMP, CSQA (World Topper for the year 2000) He has 16+ years of professional experience in IT Consulting a ISO 9001, CMMI, ISO 27001, BS 25999 and Six Sigma. He has consulted several large  more...
Certified ISO 270012005 Implementer and Internal Auditor Course at Bangalore on 20th 21st and 22nd Aug 2010 instructor led trainingon-line e-learning cbt (computer based) ISO 27001, the International Standard for Information Security has assumed significant importance in ensuring information security and business continuity in any organization. ISO 27001certification has become a key differentiator in obtaining business from international clients and also ensuring information security. This combined Implementer and Internal Auditor course covers all practical  more...
From Spaces School of Interior Redesign
ON SITE DEWEY COLOR SYSTEM TRAINING PROGRAM New Jersey Course One Goal: To learn how to visually identify every color hue and undertone within 10 seconds. Every Hue shade represented. Learn the color terminology. The Dewey Color Wheel encompasses every Color Combination. Course Two Goal: To create over 25, 000 no-mistake combinations with their new textbook/ tool, the Dewey Color Coordinator. Learn the Mechanics of the coordinator.  more...
From Centre for Creative Thinking
Enhancing Your Coaching Skills ...o-day operations. The information will be incorporated as role plays and discussion points. This is a problem centered learning workshop that is designed to let the managers/ supervisors take the skills acquired during the workshop to the actual workplace. The emphasis is on learning outcomes of skills and techniques they can use to THINK and ACT when managing the team members.  more...
Conflict Management ...tive course being a skill focused will include a range of role plays and group discussions that will help participants to understand the various aspects of conflict. At the end of the workshop participants will be able to: a Identify and eliminate trigger points that cause conflicts in the workplace a Apply appropriate conflict management strategy when handling conflicts@Work a  more...
From BodhiH Training Solutions
Negotiation Skills ...nt styles of negotiation available and then use practical role plays to help the participants understand the skills involved. a The trainer will help the participants to critically examine the client relationship and its effect on the negotiation process. Course Content a Identifying objectives and all factors affecting negotiation a Understanding the four phases of effective  more...
From India Facilitation Network
Coaching for Performance: A new task for Managers workshop / seminar Joseph Paulson of India Facilitation Network PRESENTS OPEN WORKSHOP ON Coaching for Performance: A new task for Managers Coaching is a key management skill for every mamanger to maximise the performance of thier direct reports as well as their own " INVESTMENT Rs. 4,000 /- per delegate Rs. 3,600 /-per delegate when 2 or more attend from the same organization.Rs 300/- per  more...
From Tecnoshift - Saudi Arabia
CERTIFIED INTERNAL QUALITY AUDITOR ISO 9001 Quality Management System Standards (ISO 9001) establish a framework for how business manages its key processes. QMS is required whether your business offer products or services and regardless of your size or industry. Many organizations now want to take the next step and find out what "Implementing QMS" really involves and how to make it effective in your company. In addition, if your  more...
From Reveal Estate Home Staging
Certified Home Staging Training Training and affiliation with North Americaa ™s fastest growing network of home staging professionals provides opportunity to people who want to start a business with minimum capital investment. Join Jackson West, Certified Staging Professional Instructor and founder of Reveal Estate Home Staging, as he shares his knowledge and enthusiasm for home staging. The 30 hour program is the most  more...
From The Sales Alliance Inc.
Phone Sales Techniques Description: An entry-to-intermediate level program designed for sales and inside sales professionals who need effective phone sales techniques to set appointments, close sales or accomplish other steps in their sales processes. This program is typically 2-4 days in length and is tailored to client needs via our pre-workshop interview and assessment process. Included are participant  more...
Field and Direct Sales Training Workshop Description: Our Field & Direct Sales Training Program is typically 3-4 days in length and is tailored to each clienta ™s needs via our pre-workshop interview and assessment process. Included are participant workbooks, tailored role-plays and exercises and a multitude of immediately useful sales tools. Key Competencies Developed: * Substantially boost prospecting success rates *  more...
Strategic Key Account Sales Our Strategic, Key-Account Sales Training Workshop is an advanced sales workshop designed for sales professionals who pursue accounts that require multiple sales calls to multiple decision makers. Typically 2-3 days in length, this customized sales training program is tailored to each clienta ™s needs via our pre-workshop interview and sales skills assessment process. Included are  more...
From Thoughtline Consulting
Development Programs Paradigm Shift focusses on three core areas: Self Development Programs (SDP) Managerial development Programs (MDP) Leadership Develoment Programs (LDP) The above training interventions can be offered as an entire package or as individual programs. Customization is a must for all training interventions. We, as a matter of protocol, conduct pre and post training evaluations. A report will be  more...
From Human Resources Services
Collaboration Skills For Human Resource Professionals An interactive case based workshop on collaborative negotiation, influencing and persuasion strategies for HR professionals, specially created by PON @ Harvard Law School, facilitated by G K Lim, FInstSMM, CMS, CEI Why this program is special 1. Each module is based on a case study or role play developed by Program on Negotiation (PON) at Harvard Law School 2. Curriculum developed  more...
From Corporate Learning Institute
Effective Communication instructor led traininggroup study and discussion Understanding Your Personal Approach to Communication Workshop Overview The foundation of personal and professional success lies in understanding yourself, understanding others, and realizing the impact of personal behavior on others. For nearly thirty years, the Personal Profile System ® has unlocked the door to productive communication and relationships for nearly 40 million people  more...
From Marigold Consulting
Ten Surefire Steps to Successful Soft Skills This workshop is ideal for new employee orientation programs, recent college graduates looking for their first jobs, or employment seekers re-entering the workforce after a lengthy separation. Based upon the principles in Rudyard Kipling's poem If, the session will cover the ten keys to mastering successful soft skills. With a heavy emphasis on role plays and discussion scenarios, participants  more...
Filters Arent Just for Coffee Nowadays tact and diplomacy seem to be in short supply. That's no justification, however, for not observing proper decorum in the workplace. The art of being appropriate entails knowing what to say, when to say it, and how to say it. Through interactive role plays, you'll learn the keys to communicating tactfully with your colleagues, supervisors, employees, and clients in virtually any workplace  more...
From Fathom Corporate Training
CUSTOMER SERVICE SKILLS WORKSHOP instructor led traininggroup study and discussionworkshop / seminar Never before in history has the customer been faced with such a wide range of choice in the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening "sea of competition" are not only slim, they will continue to get slimmer in the future! Studies  more...
CONSULTATIVE SALES TRAINING WORKSHOP instructor led traininggroup study and discussionbookworkshop / seminar What is the number one complaint that customers voice about sales people? It is that sales representatives simply dona ™t take the time to listen. They "tell" and attempt to sell prematurely. Consultative selling means: To first uncover and fully understand the goals, problems and needs of the customer, then, and only then, offer options and recommend relevant solutions. This intensive,  more...
From Epoch Australia
Communication Influencing Skills instructor led trainingtrain the trainer ...eds. This is achieved through a series of well-structured role plays which allow people to answer, knowing that it is advantageous for them to do so. Participants will also explore the importance of setting the agenda through the use of a structure and discover the level of control they actually have when dealing with difficult people. This program will help establish how to best  more...
From Japanese Language School
Japanese Language JLPT N5 training program on-line e-learning cbt (computer based)study at home This Program trains the student for the JLPT N5 exam as well as to train the student to develop daily conversation skills. It is a 6 months course of 80 hours duration. A classroom approach is used to train the students using a combination of methods ranging from showing video's to role-plays as well as the instructor sharing their working experiences.  more...
From TrainSmart, Inc.
Business Communications A comprehensive communications course providing the participants with the knowledge and skills to become an effective communicator. In this interactive course, participants will learn the communication process and understand their communication style. They will learn to quickly organize and create clear, concise and correct written communications. Participants will practice using theories in role  more...
From Fathom Corporate Training
SEMINARS HOW TO GIVE GREAT CUSTOMER SERVICE instructor led traininggroup study and discussionworkshop / seminar Never before in history has the customer been faced with such a wide range of choice in the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening sea of competition are not only slim, they will continue to get slimmer in the future! Studies  more...
CRISIS MEDIA SKILLS WORKSHOP instructor led traininggroup study and discussionworkshop / seminar When we least expect it, we may be faced with managing a crisis situation that requires very special skills. How you interact with members of the media during this time is crucial. You have one chance to create and deliver a cohesive message that is well received or risk fallout from a PR catastrophe. Your firm s image and credibility are priceless. An opportunity exists for building or  more...
SALES SKILLS WORSKHOP instructor led traininggroup study and discussionworkshop / seminar What is the number one complaint that customers voice about sales people? Sales representatives simply don t take the time to listen and determine real needs before proceeding. They tell and attempt to sell prematurely. This intensive, hands-on, exercise driven program teaches skills that increase awareness and build listening skills. We benchmark your current sales technique and help you  more...
SALES PROCESS SEMINARS instructor led traininggroup study and discussionworkshop / seminar Sales Process Seminar What is the number one complaint that customers voice about sales people? Sales representatives simply don t take the time to listen and determine real needs before proceeding. They tell and attempt to sell prematurely. This intensive, hands-on, exercise driven program teaches skills that increase awareness and build listening skills. We benchmark your current sales  more...
From Celtem Private Limited
PMP Exam Prep Workshop - 18, 19, 25, 26 (2 weekend batch) & regular batch 23, 24, 25, 26 June- 2011 B'lore [35 Contact Hours] +9 workshop / seminar Dear All, We have scheduled PMP exam prep workshop on 18, 19, 25, 26 June- 2011 (2 weekend batch Saturday & Sunday) PMP exam prep workshop we have scheduled on 23, 24, 25, 26 June- 2011 (regular batch Thursday - Saturday ) Please let me know if I can block your seat. Payment Options: You can make the payment in the name of a Celtem Knowledge Solutions Pvt. Ltd a either  more...
From New Skilz Corporate Training (Shanghai)
Hotel Customer Service Training ...ions - Courteous attitude development - Hotel situation role plays - Hotel language and vocabulary What will you learn? - Western hotel service standards - Professional client facing soft skills - Communication skills for hotel staff - Western cultural awareness - Kehy vocabulary and language - Dealing with common complaints - China culture shock issues - Western business  more...
Train the trainer Skills Training Train the trainer 24 Hours | Cross Culture Soft Skills Why attend this training course? NewSkilz can equip your in house trainers with the professional training skills needed to deliver effective corporate training. Regardless of if you train internally or for your clients. Who Should Attend? Company trainers and consultants who need to design and deliver in house training  more...
Business English Multi-SkillsTraining Business English Multi-SkillsTraining 50 Hours | Business English Skills (Courses) Why attend this training course? Your staff need both oral and written business English communication skills. NewSkilz Business English Multi-Skills. Interactive communication. WHO SHOULD ATTEND THIS COURSE? Staff wanting a comprehensive course in business English: - oral business English -  more...
From SEED Infotech Ltd.
Winning with People Interpersonal Skills ...s and experiential learning program with many activities, role plays and games. Target Group: Managers a All levels Program Duration: 1 Day Objective Of the program: To equip the managers with interpersonal skills and influencing skills. To help them to improve relationships at work and personal life. INTERPERSONAL EFFECTIVENESS BACK TO BASICS RAPPORT THE GROWTH CURVE INTERPERSONAL  more...
From Self Leadership International
NLP for Trainers instructor led traininggroup study and discussion New or seasoned speakers and trainers will have the opportunity to benchmark their skills and develop confidence and focus in presenting powerfully. This program is also suitable for coaches, teachers and managers who want to enhance their ability to positively influence a small or large audience. The design of this program allows for people with no knowledge of NLP to rapidly apply it to their  more...
From CampCorp Pvt. Ltd
Communication Skills workshop / seminar The program teaches students the basics of communication, the importance of communication, advanced communication and also specific tips on improving the communication. This is an interactive workshop with role plays. This can be a 4 hour or 8 hour session depending on the need of the students and time available. The program also touches on various modes of communication like written,  more...
From SAI Global
EMS Internal Auditing instructor led trainingworkshop / seminar This highly interactive course takes participants through all stages of an internal audit, using a realistic case study to emphasize the business value to be gained from conducting effective audits. Through workshops, discussions, and role-plays, participants will prepare for, conduct, and report on an EMS audit against the ISO 14001 standard. These workshops will help course attendees learn to  more...
From MIS
Investigative Interviewing Skills Learn how to be a successful interviewer through practical real-life role plays  more...
From Neil Collins Business English Coaching and Training
Business English Seminar English for Meetings and Negotiations ...y language and strategies are practised in pair and group role plays. Feedback is given at every stage. After lunch we focus on extended role plays. This is the time to put into practise what youa ™ve learned in the morning. Participants can be recorded a second time. Individual feedback is given by your trainer and through video analysis. The trainer and participants identify action  more...
From Trainyoucan CC
Supervisor Key Skills Training Provider :Trainyoucan Website :www. trainyoucan. co. za Email address :info@trainyoucan. co. za Telephone no. :031 312 7019 Programme Details Name :Supervisor Key Skills Training venue :Trainyoucan Office , Morningside Durban Accredited :Programme not Seta Accredited Cost :R1200. 00 -Minimum experience of 14 days in a Supervisor Level. -No other experience required for entry level.  more...
First Aid Training First Aid Training Provider :Trainyoucan Cc. Website :www. trainyoucan. co. za Email Address :Info@trainyoucan. co. za Tel- 031 312 7019 Programme Details Learners are required to apply skills and knowledge obtained on the course in the workplace. The facilitator will incorporate 70% practicality by means of examples, activities and role-plays. Section 17 of the Occupational Health &  more...
Presentation Skills Presentation Skills Provider :Trainyoucan Cc Website :www. trainyoucan. co. za Email :info@trainyoucan. co. za Tel.-086 7227 014 Prgramme Details Name :Presentation Skills Training Venue :Durban Training Center-Trainyoucan Accredited :Programme not Seta Accredited Cost :R1200. 00 including catering and course ware Learners are required to apply skills and knowledge obtained on the  more...
Customer Driven Organisation Training Durban & Johannesbug Customer Driven Organisation Training Durban Provider : Trainyoucan CC www. trainyoucan. co. za info@trainyoucan. co. za a Tel. 086-7227-014 PROGRAMME DETAILS Name: Customer Service in SA Training venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R1600. 00 including catering and courseware who attend training at our Durban branch.  more...
From Simitri Group International
Managing High Performance Teams instructor led traininggroup study and discussionworkshop / seminar The Simitri Managing High Performance Teams Workshop provides managers, team leaders and supervisors with the skills to improve the performance and contributions of individual team members and the team as a whole. The course is focused on the a how toa aspect including developing a team framework, setting goals, empowering team members, providing feedback and dealing with conflict. The  more...
From Wavelength
Wavelength's Train-The-Trainer [ TTT ] Course - Training Design and Delivery Certificate Course [ TDDC ] at Noida Delhi NCR instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionself directedtrain the trainer ...their implementation Icebreakers * Energizers * Role Plays * Games * Discussions * Quizzes * Reflections 24. Establishing an Equal-Opportunity classroom 25. Providing feedback effectively 26. Query resolution a dos and don'ts 27. Training Evaluation 28. Introduction to eLearning *** Comprises: -Principles of Andragogy -Learning Styles  more...
From Trainyoucan CC
Public Relations Provider : Trainyoucan CC www. trainyoucan. co. za info@trainyoucan. co. za a Tel. 086-7227-014 PROGRAMME DETAILS Name: Public Relations Training venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R4800. 00 facilitator hire for external venue with  more...
Assertiveness and self-confidence Training Provider : Trainyoucan CC www. trainyoucan. co. za info@trainyoucan. co. za a Tel. 086-7227-014 PROGRAMME DETAILS Name: Assertiveness and self-confidence Training Training venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R4800. 00 facilitator hire  more...
Supervision and Junior Management Supervision and Junior Management Provider : Trainyoucan CC www. trainyoucan. co. za info@trainyoucan. co. za a Tel. 086-7227-014 PROGRAMME DETAILS Name: Supervision and Junior Management Venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R2400. 00  more...
Telesales Training Telesales Training Durban Provider : Trainyoucan CC www. trainyoucan. co. za info@trainyoucan. co. za a Tel. 086-7227-014 PROGRAMME DETAILS Name: Telesales Venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R2400. 00 facilitator hire for external  more...
Presentation Skills Training coursewareworkshop / seminartrain the trainer Name: Presentation Skills Training venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R4800. 00 facilitator hire for external venue with maximum 15 delegates. (2 Day Programme) Entry Requirement: -Learners required being on a basic NQF level1, Numeric and  more...
Leadership and Delegation Training venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R2250. 00 facilitator hire for external venue with maximum 15 delegates. Entry Requirement: -Learners required being on a basic NQF level1, Numeric and Literacy level -Minimum experience of 14 days in  more...
360 Degree Feedback Training venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R2250. 00 facilitator hire for external venue with maximum 15 delegates. Entry Requirement: -Learners required being on a basic NQF level1, Numeric and Literacy level -Minimum experience of 14 days in  more...
Customer Driven Organisation Training venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R2250. 00 facilitator hire for external venue with maximum 15 delegates. Entry Requirement: -Learners required being on a basic NQF level1, Numeric and Literacy level -Minimum experience of 14 days in  more...
Time Management Venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R2250. 00 facilitator hire for external venue with maximum 15 delegates. Entry Requirement: -Learners required being on a basic NQF level1, Numeric and Literacy level -Minimum experience of 14 days in a  more...
Event Management Training venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R1600. 00 including catering and courseware who attend training at our Durban branch. Entry Requirement: -Learners required being on a basic NQF level1, Numeric and Literacy level -Minimum experience of 14 days in workplace. -No other experience required for entry level. Target Group:  more...
From PAR Foundation
Suicide Prevention Intervention and Postvention ...for prevention, intervention and postvention. Small group role plays will allow participants to apply the suggested techniques as they are learned. This course is open to anyone who wishes to learn more about intervening across the suicide spectrum. Professionals from the fields of Business & Industry Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance,  more...
From Meta Team Consulting
Neuro-Semantics NLP Practitioner Certification Training ...nstration, Simulated Games, Presentations, Brainstorming, Role Plays, Visualization & Kinesthetic Exercise Target Audience: Human Resources Professionals, Managers, Sales Professionals, Trainers, Coaches, Entrepreneurs & Business Leaders The NS-NLP Practitioner Certification Program is an International Licensed Training Program based on Neuro-Semantics (NS) and Neuro Linguistic  more...
From Square 3 Training
Project Management People Skills ...n and input from the trainer with practical exercises and role plays to practice techniques in a supportive environment. Learning outcomes At the end of this programme you will be able to: a Build and maintain relationships with others throughout the project life cycle a Identify their own and othersa ™ interpersonal management styles and recognise importance of using appropriate  more...
From The Bluestar Group LLC
Mortgage Origination Sales Planning and Skills instructor led traininggroup study and discussionworkshop / seminar This two-day workshop builds the tools, systems and skills a Mortgage Loan Officer needs to succeed in a purchase market.  more...
From Dr Rick Goodman
Communication Mastery ...iate mutual solutions. Through active participation in role plays and intensive group discussion, you will discover the causes of common misunderstandings with communication and solutions. You will begin to understand how to give and take positive feedback and how this can help to build and maintain winning relationships with people in your professional life. Learn: Communication  more...
From HUNCH Consultant
Creating Winner in You ...ining Methodology Learning with Audio/ Video. Role Plays. Case Study. Management Games. Practical & interactive session with real life scenario. Environment creation with easy understanding. Facilities / Amenities Best Infrastructure with A/ C Classroom. Batch wise 20 participants only. Learning with latest technology. Faculty  more...
From Eloquence
Eloquence Communicative English Personality Enhancement ...ver yourself through friendly learning environment a Role plays a Games a Stories a Peer Interaction a Presentations a Debates a Extempore a Group discussion a Just a minute a Newspaper reading a Appreciating English songs a Watching English movies a Enacting situations Workshops for: a School Students a College students a Professionals a  more...
From The Koenig Group
Managing Conflict in the Workplace Managing Conflict in the Workplace By The Koenig Group tom@koeniggroup. net How to Handle Conflict and Confrontation Learn a positive approach that takes the stress, anxiety and frustration out of dealing with disagreements and conflict. If you dread confrontation, chances are you could be paying a heavy price, at the expense of your career success your personal happiness and  more...
From Power Training Institute
Your Role as Manager Supervisor The importance of your position This program is one of our specialties and most popular program. The main complaint we receive from upper management is that their supervisors haven't been properly trained in how to be a leader. They've been moved up through the ranks and make it up as they go. This course is designed to give them the skills they need to improve your companies productivity. a. 5 Steps to making the transition  more...
From Thought Train
ASSERTIVE COMMUNICATION Objectives : The objective of the training is to inculcate an assertive communication style. It helps participants understand their styles better and adopt new styles. The training covers both verbal and non-verbal aspects of assertive communication. Learn to recognize assertive behavior and its positive results in the workplace, Understanding the learnt Behavior and techniques used by top  more...
From The Koenig Group
Customer Service instructor led training ...ved authority over the telephone Training Methods Role plays Assessments Brainstorming Listening exercises Learning Points Participants will learn about developing a cohesive customer service policy, identifying service improvement opportunities and measuring customer service effectiveness Key Training Points: How to be honest, tactful and empathetic How to  more...
Negotiating Skills instructor led training ...fine their negotiating skills. Training methods a Role plays a Assessments a Brainstorming a Negotiating exercises Key training points This one day course will give participants an understanding of the key concepts in negotiating. a The Win-Win Approach a Creative Response a Empathy a Appropriate Assertiveness a Co-operative power a Managing Emotions  more...
Leadership Skills Training instructor led training Leadership in the 21st Century By The Koenig Group In today's fast-paced business environment, leaders need a broad perspective, vision, and acute awareness of the trends and developments shaping their organization. Effective Leadership Training can help organizations and individuals improve and build upon what's currently happening in the organization and increase performance, motivation,  more...
Marketing Skills instructor led training The Koenig Group Marketing Seminar Competitor-proof your company with strategic marketing! This marketing class provides attendees with the ability to examine the relationship between marketing and corporate strategy and the tools necessary for developing and implementing strong marketing tactics throughout the companies in which they work. Through a hands-on curriculum including case  more...
From Peoplesmart Softskills Incorporation
Softskills & Personal Development Taining Program instructor led traininggroup study and discussionworkshop / seminartrain the trainer FACILITATED BY NARENDRAN ACCREDITED BY Andhra Pradesh State Council For Higher Education HYDERABAD INDIA E-mail: babu_n21@yahoo. co. in Ph: +91-9949208889 OBJECTIVES: To deliver a Powerful People Smart Personal Development Workshop that impacts the mind, heart and behavior for lasting success and also at the program conclusion participants should be able to: Develop all round  more...
From Learning Lounge Solutions
Train the Trainer Program Certified Trainer and Facilitator Being a trainer is fine but being a certified trainer carries a lot of weight in today's global training scenario. If you are someone new to the field of training this certification will assist and help you for a bright future. It will give you the knowledge, skills & attitude required to behave like an expert trainer who has got everything under control whilst appearing relaxed and approachable.  more...
From Learning Zone FZ LLC
Developing People for Excellence instructor led traininggroup study and discussionSimulations Developing People for Excellence A 2 - day non - residential Video - based programme for Senior / middle managers True leadership is about creating leaders at all levels in an organization: unfolding of potential. It requires deeper understanding of one's role. Developing People for Excellence is designed to enable participating managers to enhance their competencies  more...
From Arun Chitlangia
Personality Development instructor led traininggroup study and discussionworkshop / seminar 10 Sessions of 2 Hrs. each will transform your personality for ever.The topics incluse Attitude, Perception, Persistence, Time Management, Team Work, Leadership, Communication, Public Speaking, Body Language etc. The sessions are interactive and humourous with lots of Role Plays, activities, Case studies and of course usual lectures.  more...
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