Instructor Led Roles And Responsibilities Training Classes
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From Learning Technologies, Inc.
Building A Strong Telecommuting Work Team
...ce environment. This includes: clarity of purpose, goals, roles and responsibilities, communication, conflict management, participative leadership, and most of all, trust. In a virtual environment, these challenges are compounded by distance, technology, and even organizational culture. All too often we make the fatal assumption that technology can overcome the interpersonal challenges of a
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...ce environment. This includes: clarity of purpose, goals, roles and responsibilities, communication, conflict management, participative leadership, and most of all, trust. In a virtual environment, these challenges are compounded by distance, technology, and even organizational culture. All too often we make the fatal assumption that technology can overcome the interpersonal challenges of a
more...
From HBF Networks
Cisco IP Contact Center
...utline
IPCC Synopsis
IPCC Hardware
Deployment Team Roles and Responsibilities
IPCC Solutions Packages/SOW Preparation
IPCC Single Site Design Model
Case Study
ICM Central Controller Installation
IPCC Configuration (CM, IPIVR, ICM, CTI Desktop)
Understanding ICM Software Processes
IPCC Contact Center configuration project
CallManager as a Routing Client
IPCC Phase One
more...
...utline
IPCC Synopsis
IPCC Hardware
Deployment Team Roles and Responsibilities
IPCC Solutions Packages/SOW Preparation
IPCC Single Site Design Model
Case Study
ICM Central Controller Installation
IPCC Configuration (CM, IPIVR, ICM, CTI Desktop)
Understanding ICM Software Processes
IPCC Contact Center configuration project
CallManager as a Routing Client
IPCC Phase One
more...
From Technology Ed
Leading Teams
...teams
Develop clear and common goals
Define team leader roles and responsibilities
Choose which leadership styles are appropriate for each phase of group development
Apply collaborative problem-solving and decision-making techniques
Make the most of different styles of behavior
Evaluate team/group performance
Recommended Prerequisites
No previous experience or coursework required.
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...teams
Develop clear and common goals
Define team leader roles and responsibilities
Choose which leadership styles are appropriate for each phase of group development
Apply collaborative problem-solving and decision-making techniques
Make the most of different styles of behavior
Evaluate team/group performance
Recommended Prerequisites
No previous experience or coursework required.
more...
From H2 Training & Consultancy Ltd
Effective Team Working
Organisational success increasingly depends on effective teamwork. This course will provide participants with a better understanding of team dynamics and the roles and responsibilities of all team members. It can also be used to address areas not usually covered during team development programmes, for example, the internal politics within a team, and how teams can work successfully with others
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Organisational success increasingly depends on effective teamwork. This course will provide participants with a better understanding of team dynamics and the roles and responsibilities of all team members. It can also be used to address areas not usually covered during team development programmes, for example, the internal politics within a team, and how teams can work successfully with others
more...
Managing your Manager
...This will only happen both people understand each other's roles and responsibilities, and have an ability to create a positive working dynamic.
This course will enable delegates to consider their own responsibilities towards their manager, and to discover how they can play an effective part in ensuring a working relationship that is rewarding for themselves, their manager, their team and the
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...This will only happen both people understand each other's roles and responsibilities, and have an ability to create a positive working dynamic.
This course will enable delegates to consider their own responsibilities towards their manager, and to discover how they can play an effective part in ensuring a working relationship that is rewarding for themselves, their manager, their team and the
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Introduction to Team Leadership and Management
... team development. Most importantly, it will identify the roles and responsibilities of the team leader/manager in keeping the team on track, and functioning effectively.
It is recommended for anyone who is an aspiring or new team leader - whether your goal is to manage a team in the future, or whether you have been leading a team for a while - this introductory course will help give you the
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... team development. Most importantly, it will identify the roles and responsibilities of the team leader/manager in keeping the team on track, and functioning effectively.
It is recommended for anyone who is an aspiring or new team leader - whether your goal is to manage a team in the future, or whether you have been leading a team for a while - this introductory course will help give you the
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From Karen Denega Training & Coaching
Teamwork Training: Team Orientation and Shared Visioning Session
...ligning the objectives of the session to their individual roles and responsibilities.
When is this session most appropriate?
- Great when the organization has recently clarified its overall vision, it helps the team understand their role, responsibilities, and priorities in terms of their contribution to it.
- Also for teams that are in some sort of transition, perhaps with a changing mandate,
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...ligning the objectives of the session to their individual roles and responsibilities.
When is this session most appropriate?
- Great when the organization has recently clarified its overall vision, it helps the team understand their role, responsibilities, and priorities in terms of their contribution to it.
- Also for teams that are in some sort of transition, perhaps with a changing mandate,
more...
From DW Associates Pte Ltd
Managing Customers Relationship through customization and personalization
...d out amongst the competition.
The workshop will benefit roles and responsibilities in business planning, strategic marketing, sales, customer services, product and market development, customer development & retention, operations and support, data marketing.
David Wee
Founder & CEO - DW ASSOCIATES PTE LTD / ASIA SPEAKERS BUREAU (ASB)
Chief Executive for Asia - LONDON SPEAKER BUREAU
Vice
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...d out amongst the competition.
The workshop will benefit roles and responsibilities in business planning, strategic marketing, sales, customer services, product and market development, customer development & retention, operations and support, data marketing.
David Wee
Founder & CEO - DW ASSOCIATES PTE LTD / ASIA SPEAKERS BUREAU (ASB)
Chief Executive for Asia - LONDON SPEAKER BUREAU
Vice
more...
From Meirc Training and Consulting
Advanced Supervisory Skills
...ion. This program is worth 25 NASBA CPE?s. Help clarify roles and responsibilities of the new job. Adjust to the new role with confidence and an assurance they can handle the position. Grasp the importance of setting goals, planning and prioritizing, in order to achieve organizational objectives. Organize time, work and effectively use of delegation. Inspire employees and align the team.
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Advanced Supervisory Skills
...ion. This program is worth 25 NASBA CPE?s. Help clarify roles and responsibilities of the new job. Adjust to the new role with confidence and an assurance they can handle the position. Grasp the importance of setting goals, planning and prioritizing, in order to achieve organizational objectives. Organize time, work and effectively use of delegation. Inspire employees and align the team.
more...
Human Resources Management
' This program is designed for Human resources professionals or those who are about to start a career in human resources. The program is also beneficial for experienced officers and managers in human resources who wish to update their knowledge and skills about the latest techniques in the various human resources functions. This program is worth 25 NASBA CPE?s. Explain the main functions in
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Human Resources Management
' This program is designed for Human resources professionals or those who are about to start a career in human resources. The program is also beneficial for experienced officers and managers in human resources who wish to update their knowledge and skills about the latest techniques in the various human resources functions. This program is worth 25 NASBA CPE?s. Explain the main functions in
more...
Human Resources Management
' This program is designed for Human resources professionals or those who are about to start a career in human resources. The program is also beneficial for experienced officers and managers in human resources who wish to update their knowledge and skills about the latest techniques in the various human resources functions. This program is worth 25 NASBA CPE?s. Explain the main functions in
more...
Human Resources Management
This program is designed for Human resources professionals or those who are about to start a career in human resources. The program is also beneficial for experienced officers and managers in human resources who wish to update their knowledge and skills about the latest techniques in the various human resources functions. This program is worth 25 NASBA CPE s.Explain the main functions in Human
more...
This program is designed for Human resources professionals or those who are about to start a career in human resources. The program is also beneficial for experienced officers and managers in human resources who wish to update their knowledge and skills about the latest techniques in the various human resources functions. This program is worth 25 NASBA CPE s.Explain the main functions in Human
more...
Advanced Supervisory Skills
...motion. This program is worth 25 NASBA CPE s.Help clarify roles and responsibilities of the new job.Adjust to the new role with confidence and an assurance they can handle the position.Grasp the importance of setting goals, planning and prioritizing, in order to achieve organizational objectives.Organize time, work and effectively use of delegation.Inspire employees and align the team.Use of
more...
...motion. This program is worth 25 NASBA CPE s.Help clarify roles and responsibilities of the new job.Adjust to the new role with confidence and an assurance they can handle the position.Grasp the importance of setting goals, planning and prioritizing, in order to achieve organizational objectives.Organize time, work and effectively use of delegation.Inspire employees and align the team.Use of
more...
Advanced Supervisory Skills
...motion. This program is worth 25 NASBA CPE s.Help clarify roles and responsibilities of the new job.Adjust to the new role with confidence and an assurance they can handle the position.Grasp the importance of setting goals, planning and prioritizing, in order to achieve organizational objectives.Organize time, work and effectively use of delegation.Inspire employees and align the team.Use of
more...
...motion. This program is worth 25 NASBA CPE s.Help clarify roles and responsibilities of the new job.Adjust to the new role with confidence and an assurance they can handle the position.Grasp the importance of setting goals, planning and prioritizing, in order to achieve organizational objectives.Organize time, work and effectively use of delegation.Inspire employees and align the team.Use of
more...
Advanced Supervisory Skills
...motion. This program is worth 25 NASBA CPE s.Help clarify roles and responsibilities of the new job.Adjust to the new role with confidence and an assurance they can handle the position.Grasp the importance of setting goals, planning and prioritizing, in order to achieve organizational objectives.Organize time, work and effectively use of delegation.Inspire employees and align the team.Use of
more...
...motion. This program is worth 25 NASBA CPE s.Help clarify roles and responsibilities of the new job.Adjust to the new role with confidence and an assurance they can handle the position.Grasp the importance of setting goals, planning and prioritizing, in order to achieve organizational objectives.Organize time, work and effectively use of delegation.Inspire employees and align the team.Use of
more...
Basics of Human Resources Management
Objectives:
By the end of the program, participants will be able to:
Explain the main functions in Human Resources and the role of each.
Learn the basics of the recruitment and selection function and explain the main steps in attracting and hiring qualified candidates.
Learn the cycle of the training and development function and how T&D works from identification of training needs to evaluation
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Objectives:
By the end of the program, participants will be able to:
Explain the main functions in Human Resources and the role of each.
Learn the basics of the recruitment and selection function and explain the main steps in attracting and hiring qualified candidates.
Learn the cycle of the training and development function and how T&D works from identification of training needs to evaluation
more...
From SQTL Integrated Solutions Pvt Ltd
Diploma in Software Testing
... Maintenance and Regression Testing
Test Management
Roles and Responsibilities
Team Organization
Test Environments and Labs
Test Strategy and Planning
Scope, Schedule, and Risk Issues
Test Deliverables (Test ware)
The Economics of Testing and Failures
Testing vs. Quality Assurance
Configuration Management and Change Control
Defect Classification and Reporting
more...
... Maintenance and Regression Testing
Test Management
Roles and Responsibilities
Team Organization
Test Environments and Labs
Test Strategy and Planning
Scope, Schedule, and Risk Issues
Test Deliverables (Test ware)
The Economics of Testing and Failures
Testing vs. Quality Assurance
Configuration Management and Change Control
Defect Classification and Reporting
more...
From Spectra Mind Solutions
Prep Courses for ASQ-CQE Certifications with 100 job Guarantee
...adership, understand team dynamics and assign team member roles and responsibilities. Black Belts have a thorough understanding of all aspects of the DMAIC model in accordance with Six Sigma principles. They have basic knowledge of Lean enterprise concepts, are able to identify non-value-added elements and activities and are able to use specific tools
ASQ SSBB course contents:
I
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...adership, understand team dynamics and assign team member roles and responsibilities. Black Belts have a thorough understanding of all aspects of the DMAIC model in accordance with Six Sigma principles. They have basic knowledge of Lean enterprise concepts, are able to identify non-value-added elements and activities and are able to use specific tools
ASQ SSBB course contents:
I
more...
From ACCETTS Group
BTEC Certificate in Door Supervision
Door Supervisor Award issued by BTEC. This course leads to one of the qualifications accepted by the Security Industry Authority (SIA) as the training requirement for a Door Supervisor Licence to Operate.
The course is delivered over 4 days with two, one hour written assessments at the end of it. Students will learn: roles and responsibilities of a door supervisor, law relating to door
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Door Supervisor Award issued by BTEC. This course leads to one of the qualifications accepted by the Security Industry Authority (SIA) as the training requirement for a Door Supervisor Licence to Operate.
The course is delivered over 4 days with two, one hour written assessments at the end of it. Students will learn: roles and responsibilities of a door supervisor, law relating to door
more...
From VRDS
LEAN AWARENESS TRAINING
...tions in the office environment. Topics include: history, roles and responsibilities, quick-wins, methods, metrics, and change. This course provides office personnel with an introduction to Lean and how it could be applied to their work, office space, and department to cut costs and increase efficiency.
All topics covered in class are taught in a way that anyone, no matter what their skills
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...tions in the office environment. Topics include: history, roles and responsibilities, quick-wins, methods, metrics, and change. This course provides office personnel with an introduction to Lean and how it could be applied to their work, office space, and department to cut costs and increase efficiency.
All topics covered in class are taught in a way that anyone, no matter what their skills
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LEAN SIX SIGMA AWARENESS TRAINING
...provides an overview of Lean Six Sigma: history, results, roles and responsibilities, the DMAIC methodology, project selection, basic descriptive methods, and tollgates. This course helps participants identify Lean Six Sigma projects, as well as become more valuable resources to a process improvement team. This course highlights how an understanding of Lean Six Sigma can enhance the participant
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...provides an overview of Lean Six Sigma: history, results, roles and responsibilities, the DMAIC methodology, project selection, basic descriptive methods, and tollgates. This course helps participants identify Lean Six Sigma projects, as well as become more valuable resources to a process improvement team. This course highlights how an understanding of Lean Six Sigma can enhance the participant
more...
From Spectra Mind Solutions
Prep Courses for Domain Specific Certifications with 100% job Guarantee.
...n Methods and Tools,
Data Sources and Collection Schemes,
Roles and Responsibilities,
Identifying Improvement Opportunities and implementing the same.
Leading edge estimation methods and tools,
Evaluating world-class Estimation Methods and Tools,
Review of the most common tools: COCOMO II, SLIM, Price-S, SEER-SM, PQM-Plus
Activity Based Costing
Validating and auditing estimation data
more...
...n Methods and Tools,
Data Sources and Collection Schemes,
Roles and Responsibilities,
Identifying Improvement Opportunities and implementing the same.
Leading edge estimation methods and tools,
Evaluating world-class Estimation Methods and Tools,
Review of the most common tools: COCOMO II, SLIM, Price-S, SEER-SM, PQM-Plus
Activity Based Costing
Validating and auditing estimation data
more...
Prep Courses for Domain Specific Certifications with 100% job Guarantee.
...n Methods and Tools,
Data Sources and Collection Schemes,
Roles and Responsibilities,
Identifying Improvement Opportunities and implementing the same.
Leading edge estimation methods and tools,
Evaluating world-class Estimation Methods and Tools,
Review of the most common tools: COCOMO II, SLIM, Price-S, SEER-SM, PQM-Plus
Activity Based Costing
Validating and auditing estimation data
more...
...n Methods and Tools,
Data Sources and Collection Schemes,
Roles and Responsibilities,
Identifying Improvement Opportunities and implementing the same.
Leading edge estimation methods and tools,
Evaluating world-class Estimation Methods and Tools,
Review of the most common tools: COCOMO II, SLIM, Price-S, SEER-SM, PQM-Plus
Activity Based Costing
Validating and auditing estimation data
more...
From Christine Donovan & Associates
Moving Up to Supervisor
...nging workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues and their manager. Learning these skills can have a
more...
...nging workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues and their manager. Learning these skills can have a
more...
From Brainvisa SkillTrainer
Successful eLearning
- Define learning objectives
- Gap analysis
- TNA (Training Need Analysis)
- Mapping learning with organizational vision and goals
- Delivery Frameworks
- eLearning Development
- Tools and systems
- Deployment
- Measuring Success
- Road Ahead
- Benchmarking
- Choosing a partner
- Roles and responsibilities
- eLearning Project Management
- Learning Metrices
more...
- Define learning objectives
- Gap analysis
- TNA (Training Need Analysis)
- Mapping learning with organizational vision and goals
- Delivery Frameworks
- eLearning Development
- Tools and systems
- Deployment
- Measuring Success
- Road Ahead
- Benchmarking
- Choosing a partner
- Roles and responsibilities
- eLearning Project Management
- Learning Metrices
more...
From Boston University Corporate Education Center
Quality Assurance for the Business Analyst
...tion
Set up a QA Team with a clear understanding of the roles and responsibilities of QA Team members.
Perform quality assurance on requirements processes and documents
Assess and measure the quality of system designs
Distinguish among the types of tests
Create and document a Test Plan using a template.
Design and specify black box tests and understand the BA role in white box and
more...
...tion
Set up a QA Team with a clear understanding of the roles and responsibilities of QA Team members.
Perform quality assurance on requirements processes and documents
Assess and measure the quality of system designs
Distinguish among the types of tests
Create and document a Test Plan using a template.
Design and specify black box tests and understand the BA role in white box and
more...
From Synerflex Consulting
Project Management
Synerflex Consulting Project Management Program will provide the participants the skills to managing a successful project. It will also help the project leader dealing with different kind of project aspect with a proper planning and control more effectively and more efficiency.
Are you afraid to managing a big project given to you?
Are you able to manage and leading your team in a project?
At
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Synerflex Consulting Project Management Program will provide the participants the skills to managing a successful project. It will also help the project leader dealing with different kind of project aspect with a proper planning and control more effectively and more efficiency.
Are you afraid to managing a big project given to you?
Are you able to manage and leading your team in a project?
At
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From Icon Consultancy & Education Ltd
NCDS SIA National Certificate for Door Supervisors
...r registration
This is a four day course which covers the roles and responsibilities of the Door Supervisor and the related legal aspect of the job role. Secondly, the course covers Conflict Management. Prevention of conflict must be the primary aim of every Door Supervisor but the Managment of Conflict, when it occurs, is critical.
Candidates will be required to take two examinations over
more...
...r registration
This is a four day course which covers the roles and responsibilities of the Door Supervisor and the related legal aspect of the job role. Secondly, the course covers Conflict Management. Prevention of conflict must be the primary aim of every Door Supervisor but the Managment of Conflict, when it occurs, is critical.
Candidates will be required to take two examinations over
more...
From Deltennium
ISS Certified Board Governance Training
...ard to review good governance practices, learn more about roles and responsibilities, develop processes, and engage specific committees more effectively.
These programs are designed to explain governance regulations and reforms, as well as to guide your board in implementing new practices and improving performance and effectiveness. Unlike public seminars, In-Boardroom Programs ensure that the
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...ard to review good governance practices, learn more about roles and responsibilities, develop processes, and engage specific committees more effectively.
These programs are designed to explain governance regulations and reforms, as well as to guide your board in implementing new practices and improving performance and effectiveness. Unlike public seminars, In-Boardroom Programs ensure that the
more...
Leadership and Governance Training for Non-Profits
...ard to review good governance practices, learn more about roles and responsibilities, develop processes, and engage specific committees more effectively.
These programs are designed to explain governance regulations and reforms, as well as to guide your board in implementing new practices and improving performance and effectiveness. The Programs ensure that the entire board is working from
more...
...ard to review good governance practices, learn more about roles and responsibilities, develop processes, and engage specific committees more effectively.
These programs are designed to explain governance regulations and reforms, as well as to guide your board in implementing new practices and improving performance and effectiveness. The Programs ensure that the entire board is working from
more...
From Calyptus Consulting Group
Strategic Sourcing Process
This 2-day company-wide cross-functional Strategic Sourcing Process program is aimed at providing the framework for supply management activities. The sourcing process, supplier development, supply management, guiding principles, and partnering are four key elements of this program. The participants are provided information on how to manage a sourcing project. The objective will be to explain the
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This 2-day company-wide cross-functional Strategic Sourcing Process program is aimed at providing the framework for supply management activities. The sourcing process, supplier development, supply management, guiding principles, and partnering are four key elements of this program. The participants are provided information on how to manage a sourcing project. The objective will be to explain the
more...
Budgeting
This 3-day elementary Budgeting course will cover the key areas of developing a budget and evaluating variances. Participants will learn to fulfill the key budget management and administrative tasks necessary for an effective budget process. Topics include understanding the purpose value of establishing budgets; types of budgeting; roles and responsibilities in the budget process; budget planning
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This 3-day elementary Budgeting course will cover the key areas of developing a budget and evaluating variances. Participants will learn to fulfill the key budget management and administrative tasks necessary for an effective budget process. Topics include understanding the purpose value of establishing budgets; types of budgeting; roles and responsibilities in the budget process; budget planning
more...
Commodity Management
This 2-day Commodity Management program covers the ABCs of commodity management: its structure, the roles and responsibilities of the function, the key interfaces, and the organizational implications. The need to evaluate new suppliers and technology will be covered. The establishment of long-term contracts will be emphasized and explained. The requirements for supplier reviews will be specified
more...
This 2-day Commodity Management program covers the ABCs of commodity management: its structure, the roles and responsibilities of the function, the key interfaces, and the organizational implications. The need to evaluate new suppliers and technology will be covered. The establishment of long-term contracts will be emphasized and explained. The requirements for supplier reviews will be specified
more...
Contract Modification Process
This 2-day Contract Modification Process program we will demonstrate how to establish an effective change order/contract modification process; prepare, negotiate, evaluate, process and document contract modifications; and determine a price for contract changes that is fair and reasonable according to FTA Circular 4220.1(d). We will describe the roles and responsibilities required to ensure an
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This 2-day Contract Modification Process program we will demonstrate how to establish an effective change order/contract modification process; prepare, negotiate, evaluate, process and document contract modifications; and determine a price for contract changes that is fair and reasonable according to FTA Circular 4220.1(d). We will describe the roles and responsibilities required to ensure an
more...
Essentials of Contracts
This 2-day program focuses on the value of contracts and provides the supply management professional with an overview of the legal principles and contract management. Participants will learn to accurately document the results of their agreements with suppliers; learn the key aspects of the Uniform Commercial Code and critical terms of the buyer-supplier relationship; understand the various types
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This 2-day program focuses on the value of contracts and provides the supply management professional with an overview of the legal principles and contract management. Participants will learn to accurately document the results of their agreements with suppliers; learn the key aspects of the Uniform Commercial Code and critical terms of the buyer-supplier relationship; understand the various types
more...
Fundamentals of Overhead
... overhead, regulatory requirements for managing overhead, roles and responsibilities, ways to calculate overhead and methodologies for effectively managing overhead. We will cover what overhead is and why it is important; types of indirect rates; selected elements of costs; establishing indirect cost rates; performing an analysis of indirect cost and indirect rates; applicability of cost
more...
... overhead, regulatory requirements for managing overhead, roles and responsibilities, ways to calculate overhead and methodologies for effectively managing overhead. We will cover what overhead is and why it is important; types of indirect rates; selected elements of costs; establishing indirect cost rates; performing an analysis of indirect cost and indirect rates; applicability of cost
more...
New Product Purchasing
Buying new products is substantially different from buying purchase parts. Participants will be trained in how to support the engineering and manufacturing functions. The program will define the key roles and responsibilities of the New Product buyer and will demonstrate the work of the buyer in light of the new product introduction cycle.
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Buying new products is substantially different from buying purchase parts. Participants will be trained in how to support the engineering and manufacturing functions. The program will define the key roles and responsibilities of the New Product buyer and will demonstrate the work of the buyer in light of the new product introduction cycle.
more...
Procurement Team Training
During this 1-day workshop participants will gain an understanding of how effective team work will help achieve strategic acquisition objectives; learn roles and responsibilities of team members; and have an opportunity to assess their own team and conflict management styles. Participants will learn the key elements to developing high performance teams; team goal and purpose setting; and how to
more...
During this 1-day workshop participants will gain an understanding of how effective team work will help achieve strategic acquisition objectives; learn roles and responsibilities of team members; and have an opportunity to assess their own team and conflict management styles. Participants will learn the key elements to developing high performance teams; team goal and purpose setting; and how to
more...
online course |
instructor led class |
learn at home |
group study |
self directed training |
cd based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer based learning |
discount pricing |
online tutorial |
