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Identifying Resolving Windows 7 Application Issues Identifying & Resolving Windows 7 Application Issues Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Support Technician With the deployment of a new Operating System version comes the possibility of installation or operation issues of software and applications developed for previous OS versions. Software errors can be encountered during the installation,  more...

Java 2 -- java.lang Package This unit provides an overview of the java.lang package by explaining its classes, interfaces, and exceptions. This unit provides an overview of the java.lang package by explaining its classes, interfaces, and exceptions. It explains the importance of the java.lang package in Java programming. You will learn about the importance of the Object class, which is the super class for all Java  more...

Java 2 -- Applets & Imaging This course contains 4 units: Applets, Advanced Applets, 2d Graphics and Printing in Java, and Imaging. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. The first unit defines an applet and lists the features of an applet. You will learn about the Applet class, its hierarchy, and its methods. You will also  more...

Access 2000 Expert 1. Access 2000 (Expert) Basics Work With Toolbars The Menu Bar & Other Toolbars Install Add-In Programs What Is An Add-In? Install & Load Add-Ins Unload Add-Ins Work With Previous Versions Of Access Access 2000 & Previous Versions Of Access Access 2000 & Access 97 Access 2000 & Access 95 Convert A Database Set Startup Options Set Startup Options Help In Access 2000 The Office Assistant Microsoft  more...

Oracle Workflow 11i10 Interacting with Processes Notifications Oracle users and end users with knowledge of Oracle 9i SQL and PL/SQL, navigating Oracle Applications 11i, and Oracle 11i E-Business Essentials for Implementers. Learn To: Identify options for testing a workflow process. Identify options for administering workflow processes by using the Administrator Monitor. Identify options for administering workflow processes by using the  more...

C Programming - Part 4 Course Overview This is the last course in a four-part series on C++ Programming, which is based on ANSI C++. This course is designed to give learners some of the practical skills needed to be able to write and compile user-ready C++ applications. Learners will acquire skills needed to perform runtime exception handling, incorporate standard libraries, and create well-designed class  more...

Oracle Form Builder Writing and Debugging Code Course Overview This course is the third in a six-part Oracle Form Builder series that is based on Oracle Developer/2000 Release 2. This course will help participants learn to create and control alerts, debug PL/SQL code, and process queries. In addition, transaction processing, Form Builder application customization, and writing flexible code will be covered. L earn To: Identify  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 2 Course Overview This is the seventh course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Test and debug a Visual C++ application. Deploy a Visual C++ application. Maintain and support Visual C++ applications.  more...

PowerPoint XP Expert User Course Overview This course builds on the skills acquired in the PowerPoint 2002 Proficient User course (74041), and enables the learner to master advanced skills in PowerPoint. The course covers presentation enhancements, using and inserting charts and tables, importing objects and making the final presentation as professional as possible. Learn To • Modify a Slide Master. •  more...

Call Center Mgt Managing Motivating Your Staff Call Center Management: Managing and Motivating Your Staff gives the student information about turnover and training as well as processes for reducing turnover and training effectively. The program also gives the student a process for managing employee stress as well as guidelines for motivating and communicating with employees. Additionally, the program provides students with processes and  more...

360-Degree Feedback Implementing a 360-Degree Program 360-Degree Feedback Programs: Implementing a 360-Degree Program covers the 360-degree feedback process and explains how to develop a feedback questionnaire, choose a collection method, and select raters for 360-degree feedback. It also covers how to create training programs for providing and receiving feedback, as well as how to analyze 360-degree feedback results, develop an improvement plan, and  more...

Women in Leadership Becoming a Leader In Women In Leadership: Becoming A Leader, you will learn how to use the basic leadership skills, such as information management. In addition, you will learn the steps you should follow for persuading others to follow your lead, as well as the process for converting challengers to your leadership to supporters. Learn To Follow the steps for managing incoming  more...

CIW Dynamic Server Pages Part 2 Course Overview This is the second course in a three part series that students will learn about PHP and introduces Microsoft Active Server Pages (ASP) and VB Script. Additionally, this course will cover debugging PHP, PHP security, introduction to ASP, using VBScript, ASP intrinsic objects, and ASP default components. Learn To • Identify errors and debugging in PHP. • Identify  more...

The Reasons Why Diversity Matters Imagine, for a minute, a workplace where everyone is the same. All of the workers are of the same ethnicity, gender, educational background, and socioeconomic standing. With a team full of people essentially cut from the same cloth, where do the new ideas come from? How will the company ever be able to see things from a different point of view? Without diversity in the workplace, companies run the  more...