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From 123-CBT Computer Based Training
Building Your Influence as a Leader

Building Your Influence as a Leader
Why is it so hard to get people to agree to a good idea? Why are some leaders constantly faced with challenges and objections? Reaching agreement as a leader does not mean you should manipulate or force people to accept your ideas and accomplish your objectives; there are ethical ways for leaders to successfully build influence. Leaders attempting to
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Building Your Influence as a Leader
Becoming a Manager Leading and Communicating

Becoming a Manager: Leading and Communicating
Employees want decisive leadership from their managers. Organizations, too, need their managers to be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and
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Affirmative Action and the EEO HRCI PHR

Affirmative Action and the EEO (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR)
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI
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Employment Relations HRCI PHR

Employment Relations (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR)
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry
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Bloodborne Pathogen Awarenss

Bloodborne Pathogen Awarenss
This course will provide you with a basic understanding of bloodborne pathogens, common modes of transmission, methods of prevention, and what to do if an exposure occurs. Information presented will help minimize serious health risks to persons who may have personal exposure to blood and other potentially infectious materials in the workplace. This course has
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Decision Making The Fundamentals

Decision Making: The Fundamentals
To emphasize the need of a formal decision-making process, C. Wright Mills, an American sociologist and author, once said, 'Freedom is not merely the opportunity to do as one pleases; neither is it merely the opportunity to choose between set alternatives. Freedom is, first of all, the chance to formulate the available choices, to argue over them and then
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Understanding the Americans with Disabilities Act ADA

Understanding the Americans with Disabilities Act (ADA)
This course explains the concepts, requirements, and practical application of the Americans with Disabilities Act of 1990 (ADA). The ADA makes it unlawful to discriminate in employment against a qualified individual with a disability. The Act requires all private, state, or local government employers with 15 or more employees to ensure
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Managing from Within Self-empowerment

Managing from Within: Self-empowerment
Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you
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Equal Employment Opportunity Discriminatory Practices in Hiring

Equal Employment Opportunity & Discriminatory Practices in Hiring
Think about the last time you conducted an employment interview. Did you pay attention to the types of questions you asked the applicants? If not, you may have requested information prohibited under antidiscrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges
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Workplace Diversity Awareness Simulation

Workplace Diversity Awareness Simulation
During this simulation, you will be employed as a human resources generalist for a growing environmental design firm. Though the company complies with all equal opportunity hiring practices and labor policies, it has failed to directly address the issues of diversity and inclusiveness within its corporate culture. With the company fast approaching a
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Identifying Your Customers Expectations

Identifying Your Customers' Expectations
Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see
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Mentoring On-line

...ess have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and prot g s, developing trust, using technology effectively, setting expectations, providing
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Initiating Outbound Sales Calls

Initiating Outbound Sales Calls
Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the
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Completing Inbound Sales Calls

Completing Inbound Sales Calls
Everything you do in an inbound sales call leads up to the completion of the sale. A successful inside sales consultant knows how to keep a customer's attention all the way through the close of the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for
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Creating a High-Retention Organizational Culture Simulation

Creating a High-Retention Organizational Culture: Simulation
One of the most significant challenges to the growth and survival of any business is finding and retaining qualified employees. To be successful, businesses should consider recruitment and retention not as two separate efforts, but instead as a combined strategy for creating a high-retention organization. This simulation provides
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Using Feedback to Improve Team Performance

Using Feedback to Improve Team Performance
A crucial component of optimal team performance is the ability of all team members to openly express their ideas, goals, and needs, as well as share thoughts about each other's performance both positive and negative. The same principle applies when it comes to receiving feedback. It's far better to hear the truth directly than to assume your
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Essential Skills for Admin Support Professionals--Simulation

Essential Skills for Admin Support Professionals--Simulation
The role of the administrative support professional today reaches far beyond the dated cliche of the secretary answering phones and filing documents. Effective administrative support professionals require an extensive array of skills, including communication, organizational, managerial, problem-solving, and conflict-resolution
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Lean Tools Techniques for Flow Pull

Lean Tools & Techniques for Flow & Pull
The Lean approach is to eliminate waste from an organization's production and fulfillment processes and to maximize every opportunity to improve efficiencies and customer satisfaction. By applying Lean tools and techniques, organizations can become more competitive and responsive to customer demands. For example, the Visual Workplace is a Lean tool
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Preparing to Dismiss an Employee

Preparing to Dismiss an Employee
Dismissing an employee is never an easy task because it can be emotionally difficult. Also, dismissals can impact other employees and the company. If it's the right thing to do and you're well prepared, the dismissal can provide an opportunity for you to educate other employees, and improve employee morale and productivity. Being well prepared for dismissing
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Customer Driven Process Improvement Basic Framework

Customer Driven Process Improvement: Basic Framework
Letting customer needs drive your process improvement efforts can increase the chances that your product or service will be favored by customers - the most important stakeholders in your business. Customer satisfaction is critical to the survival of any business. And organizations that focus on improving processes so that they can produce
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Opportunity Development Simulation

Opportunity Development: Simulation
In this simulation, you will serve as a sales manager for Koshi Electronics, a manufacturer of business equipment whose product lines run from calculators to multifunction fax units and professional-grade copiers. With a combination of inside and field-sales personnel, Koshi sells its products strictly on a business-to-business level, focusing on three
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Trial Balance Adjusting Entries

Trial Balance & Adjusting Entries
A typical accounting cycle begins with the analysis of business transactions and ends with a post-closing trial balance. Trial balances are prepared at several times in an accounting cycle. A trial balance lists all of the ledger accounts and checks if debit and credit totals for all accounts match. Trial balances provide an opportunity to correct any
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Moving from an Operational Manager to a Strategic Thinker Simulation

Moving from an Operational Manager to a Strategic Thinker: Simulation
Once thought to be the ideal means of running a business, operational effectiveness is no longer considered a guaranteed avenue to success. Growth requires greater strategy. Strategy requires new modes of thought. To this end, many organizations are changing how they manage their people and how they position their
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Implementing SQL Server 2008 Analysis Services Solutions

Implementing SQL Server 2008 Analysis Services Solutions Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448)
SQL Server 2008 Analysis Services gives you the opportunity to take the vast amount of information in your databases and analyze it so that you can use the information to improve your overall business.
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Making a Positive Impression in an Internal Interview

Making a Positive Impression in an Internal Interview
Interviewing for a new job can be stressful. You can easily get caught up in the anxiety of wondering what the interview questions will be, what answers you should give, and how to leave a positive impression. This can get even worse when the interview is for an opportunity in your current organization, as you try to answers questions
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Negotiation Skills for Sales Professionals Reaching Agreement

Negotiation Skills for Sales Professionals: Reaching Agreement
One of the most difficult tasks in sales negotiations is overcoming barriers to agreement and closing the deal. Being able to understand and anticipate certain barriers is an essential skill for every sales professional. This course provides instruction on the following barriers to agreement: deadlock situations, a customer who
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Cummunicating During Difficult Times

Cummunicating During Difficult Times
Communication is never more important than when a business is experiencing difficult times. When a company is affected by a struggling economy or other pressures, hard decisions have to be made, and employees need to be on board with these decisions. Different levels of leadership bear specific responsibilities at such times. These responsibilities
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From Online Training Directory
So You Want to be a Technical Writer!


A 6-week course will introduce you to technical writing as a career.
This 6-week course will introduce you to technical writing as a career. You`ll gain an understanding of what technical writers do, where they work, the skills they need and the tools they use. You`ll learn about job trends and salaries. And you`ll have the opportunity to interact with technical communicators who will be happy to
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So You Want to be a Technical Writer!
Legal Research and Writing


This course guides students on how to do legal research and writing.
After completing this course, the student is expected to have acquired the basic skills necessary for writing legal documents.
The course is designed to give the student exposure to writing briefs, pleadings, (including motions, complaints, answers, appeals, etc.) and even some basic legal correspondence. The Student should
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Writing User Guides


Designed for people who want to focus on writing effective user (how-to) guides.
Designed for people who want to enter the technical writing field, this course focuses on writing effective user (how-to) guides and gives an introduction to the job of a user guide writer. Whether writing for the users of a company?s computer system, for cashiers who need to know how to use a scanner, or for owners
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A Workshop Approach to Mastering RoboHelp Office (Latest Release)


...$499, Reg.$999 See Details)
This course offers individuals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving situations will
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How To Master Staying Positive



Course description -- Today's fast-paced and competitive work environment is loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time
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The Internet - Applying the Basics to your Business


Conducting business research through the Internet
Module 1. Introduction to the Internet In this module, the basics of starting out on the Internet are explained,especially for those participants who have never used a computer before.
It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search
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Better Public Speaking- A Low Stress Approach


The course leads you to use proven methods in becoming a more effective verbal communicator. It is comparable to 3-credit, 8- week courses costing $700.
Surveys demonstrate that a majority of people would rather face the issue of death than speaking in public! Other surveys in business management note that 80% of all business communication is verbal. We are then, judged to a great extent on how
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Search Engine Marketing Strategies for Small Business Operations - Instructor Led


Let an Search Engine Expert teach you how to quickly obtain top rankings and generate $$$ for your small business. A Great Value!
Learn the secrets of effective search engine positioning and boost your Internet selling power a hundred fold. The perfect web business is the one that drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search
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Certificate in Technical Writing


Career Advancement--Earn Technical Writing Certification from the premier provider of online training in Technical Communication.
Certificate in Technical Writing (Basic Level) This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace.
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Certificate in Technical Writing for Current Technical Writers


A Certificate Program for current tech writers, editors, and designers.
Certificate in Technical Writing For Current Technical Writers This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing
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LBD: Assessment and Instruction


Provides an opportunity to explore the variety of teaching methods, technology, media, resources, and materials that may be used for effective teaching of students with learning and behavior disorders.
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ADA Training & Certification Program
Learn how to administer the federally-mandated ADA rules and earn a "Certified ADA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions.
The Americans With Disabilities Act (ADA) requires employers with 15 or more employees to provide qualified individuals with disabilities an
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Significantly Increase the Value of Any Property--Instructor-Led
A Trump U Course- Improving your property can do more than just pay for itself -- it can increase your resale value higher than you might imagine. But the wrong change is like throwing money away. This course shows how to get the biggest possible financial benefit from every dollar spent on property improvements. You`ll even learn to grow value by improving the neighborhood!Students may complete
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The Entrepreneurship Certificate in Marketing Mastery Program
A Trump U Course- Starting a new business means more than having a good idea. The hottest concept will cool off in a minute if it isn ™t fueled by the knowledge and skills that are needed to transform it into a real and sustainable business. Students will be given an opportunity to work on their own business concepts. Students may complete this course within a reasonable period of time.
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What Inexperienced Homebuyers MUST Know Before They Buy a Home
... A Trump U Course Buying a home is exciting. For many, it?s an opportunity to make their dreams come true. But it?s also a fairly complicated process with many potential pitfalls. This may be one of the most important financial decisions of your life. You?ll have to keep your cool, develop a plan, and follow it. In this course, that?s exactly what you will do, and experts in real estate will
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HyperStudio Basics
This introductory course will provide you with an overview of using HyperStudio. Learn how to create a stack, add cards, buttons and navigation. In addition, discover how to add sound, video, graphics and hyperlinks into your presentation.
HyperStudio Basics is a seven day online course. This class will explore educational applications and implications of hypermedia, provide you with an overview
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Introduction to WebQuests
Learn the basics involved in developing a WebQuest for your own classroom use.
Introduction to Webquest is a seven day online course.? Learn the basics involved in developing a WebQuest for your own classroom use.
You will have the opportunity to evaluate other WebQuests and evaluate them based on a set list of criteria This course is offered by a State Accredited University and offers State
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NETS`S - National Education Technology Standards for Students
This course prepares students for meeting the widely adopted National Education Technology Standards for Students. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max).
A course designed to prepare students for the NETS*T certification standard. The ISTE National Educational Technology Standards for Students (NETS?S), developed by the
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Bartending at Home-Online
Picture yourself making fabulous martinis and delicious cocktails for your party guests. You could be the host of the year with the scrumptious recipes taught in this introduction to bartending. Take a vacation into the world of mixology!
Bartending at Home-Online Picture yourself making fabulous martinis and delicious cocktails for your party guests.
You could be the host of the year with the
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Bartending the Easy Way-Online
This exceptional online bartending course will prepare you to work as a professional bartender in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper ingredients. This class will prepare you to be a great salesperson, a customer service expert and an honest and valuable employee, skills that will help you succeed throughout
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Bartending to the Max-Online
This exceptional course is a combination of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to
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Bloodborne Pathogens
...ed to ensure worker safety. Note that the standard requires an opportunity for you to ask interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was considered to be in compliance with this requirement. In an interpretation letter OSHA states that ?it is critical that trainees have
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Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing
...nual refresher requirement. Note that the standard requires an opportunity for you to ask interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was considered to be in compliance with this requirement. In an interpretation letter OSHA states that "it is critical that trainees have
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Conducting Business in Latin America
Business interaction between the United States and Latin America continues to increase, as does the demand for individuals who understand this unique region. Latin America is rich with resources and consumer demand for U.S. goods. This course provides students with the knowledge needed to conduct business in the region and market themselves to international businesses.
Conducting Business in
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Customer Service for Bars and Restaurants-Online
Restaurant owners understand how important customer service is for a pleasant dining experience and bar owners know that excellent and friendly service are vital to repeat business. From this online course employees will learn sales techniques, in addition to hospitality skills. Bar and restaurant consultant, Kellie Nicholson, stresses the value of a smile and a kind word for greater tips and the
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Design a Winning Business Based on Your Idea--Instructor-Led
A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have
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Design a Winning Business Based on Your Idea--Self-Directed
A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have
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Expert Certificate Course in Medical Transcription with Work Placement Program
With no medical background necessary, you can learn to transcribe doctor`s dictation into documents with our online training.We offer hours and hours of transcription practice prepared by doctors so youare ready for the working world when you graduate. We employ six MT instructors,train you in an online-friendly manner, and encourage students to interact witheach other in online forums. All course
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Introduction to Writing Speeches and Presentations
This course focuses on how to write speeches and presentations
Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one
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Professional Bar Management
Managing a bar or restaurant can be an overwhelming experience. The physical, emotional and mental demands are extreme. This class will teach you simple ways to handle difficult situations with unhappy customers and employees, the duties of each employee, and key factors which are vital to a successful business.
Professional Bar Management Managing a bar or restaurant can be an overwhelming
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Build Your Own BIZ Comprehensive Certificate
Complete, Build Your Own BIZ package is a web-based resource of 17 comprehensive modules designed to help you work smarter, stay competitive, and make more money. You can complete your course of study sooner than the time period stated. You will have 1 year access to this course from the day of enrollment. Group discounts available.
Build Your Own BIZ? Build Your Own BIZ? is a web-based
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Adobe 80 Course Online Library
Experience the power of visual learning at its very best. Train at your own pace and work alongside industry experts online. This comprehensive library of 80 different Adobe Online Courses gives you total and complete access for one full year. Why enroll in a single online course when you can have access to 80 different Adobe courses? Updates to course content are continuously made.
Adobe 80
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Practical Grant Writing I with Mentor
What is commonly known as grant writing is in fact a process that also includes research, planning, and collaboration. This course is a step-by-step guide to understanding the essentials of that process. To keep the cost of this course low, interaction will be limited. One hour of mentoring is included in the price. The mentor ™s role is to advise and coach you as you move through the
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Practical Grant Writing II with Instructor
What is commonly known as grant writing is in fact a process that also includes research, planning, and collaboration. This course is a step-by-step guide to understanding the essentials of that process. The instructor will lead you through each lesson and provide personalized feedback on assignments.
Practical Grant Writing II What is commonly known as ?grant writing? is in fact a process
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Portfolio to Interview: Landing a Job as a Technical Writer
In this course we will look at the preparatory stages creating a portfolio and resume and the final stage of interviewing. With this preparation you will be in the best possible position to use any opportunity that comes your way to get a job as a technical writer. Portfolio to Interview is authored by a 25 year veteran of the technical writing field, with experience in hiring as well as seeking
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From 123-CBT Computer Based Training
A Primer for Ensuring Accountability
"You are either part of the solution or part of the problem." That assertion from Eldridge Cleaver is a perspective that you must impart to each and every employee you supervise. There are many effective ways to get them to see this valuable viewpoint. And that's what you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability
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A Primer for Ensuring Accountability
Conducting the Behavioral-based Interview
...ion. In fact, the previously held view that an interview is an opportunity for an interviewee to "sell" himself is under considerable challenge. What's taking the place of the traditional interview? The behavioral-based interview. The behavioral-based interview differs significantly from traditional interviewing styles because it focuses on the theory that past behavior and performance predict
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Essential Sills for Administrative Support Professionals Simulation
The role of the administrative support professional today reaches far beyond the dated cliche of the secretary answering phones and filing documents. Effective administrative support professionals require an extensive array of skills, including communication, organizational, managerial, problem-solving, and conflict-resolution skills. Without such skills, the administrative support professional
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Employment and Labor Law
Management sometimes finds itself in a sensitive position involving the treatment and rights of employees. But how does management legally handle a precarious situation with employees without the legal ramifications exploding in their face? This course is an overview for management about the essentials of employment and labor law. It includes introductions to current federal laws regarding
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Workplace Communication Skills
Poor communication is often blamed for discord, errors, and misunderstandings in the workplace. In fact, and more correctly, poor communication of intent causes these problems. They occur when people are unwilling to say exactly what they mean, or what they want. They also occur when there is a reluctance or an inability to get clarification of another person's intent. These situations can be
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Connecting and Communicating
Believe it or not, you are a born negotiator. Every day you deal with people in some way. Basically, negotiation is a means of getting what you want from others. Unfortunately, other people don't always respond in the way that you want them to and your desires may go unfulfilled. Have you ever found yourself in this situation, wondering what went wrong, why your appeal fell by the wayside? Dale
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Internal Consulting Skills
What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your
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Professional Selling Over the Phone Closing a Sale

Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To
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Principles of Marketing Fundamentals of Marketing

Principles of Marketing: Fundamentals of Marketing offers the student an overview of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process. Learn To Apply appropriate terms or
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Advanced Six Sigma The Measure Analysis Phases of DMAIC

The Measure and Analysis phase in the DMAIC model of Six Sigma implementation helps practitioners set standards for performance and quality. Subsequently, these metrics are studied to understand the issues and the causes that deter conformity to the specified standard. This in turn facilitates both preventive and corrective action.
Learn To:
Understand the role of data in the
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Oracle 11i10 Project Foundation Fundametnals Part 6

Oracle 11i10 Project Foundation Fundamentals: Part 6 introduces the learner to the basics, features, and uses of organization forecasting, utilization, Oracle sales integration, and advanced product catalog integration.
Learn To:
Identify features of organization forecasting.
Identify activities that are prerequisites for organization forecast processing.
Identify features of
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Windows 2000 Network--Designing Security Part 1 Sec Planning

Course Overview This is the first course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning
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Windows 2000 Network--Designing Security Part 1 Sec Planning

Course Overview This is the first course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning
more...
Windows 2000 Network--Designing Security Part 2 Sec Local Network

Course Overview This is the second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy.
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Windows 2000 Network--Designing Security Part 2 Sec Local Network

Course Overview This is the second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy.
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Windows 2000 Network--Designing Security Part 3 Sec Remote Access

Course Overview This is the third course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network. L
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Windows 2000 Network--Designing Security Part 3 Sec Remote Access

Course Overview This is the third course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network. L
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Windows 2000 Network--Designing Security Part 4 Sec Internet Access

Course Overview This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks
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Windows 2000 Network--Designing Security Part 4 Sec Internet Access

Course Overview This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks
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Windows 2000 Network--Designing Security Part 5 Sec Access to Partners

Course Overview This is the final course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security. L earn To: Design a strategy for
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Designing Cisco Network Service Architectures Part 1

The course starts with an overview of the Cisco AVVID network. It then gives in-depth coverage to the design of Enterprise Campus networks and Enterprise Edge networks. The instruction is solidly supported with real-world scenario examples and the learner has the opportunity to apply acquired concepts in case studies.
Learn To:
Identify features of the Cisco Architecture for Voice,
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BizTalk Server 2000 Part 3 Monitoring Orchestration

...ore procedures necessary for using both these tools and has an opportunity to practice their use in the three scenario topics that are located at key points in the course. Learn To Identify key features of the BizTalk Orchestration Designer environment. Match the design pages provided by BizTalk Orchestration Designer with their functions. Differentiate between the
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BizTalk Server 2000 Part 4 Components Solutions Troubleshooting

...e material covered in the previous courses. The learner has an opportunity to use BizTalk's features and tools, manage the four server databases and manage the queues that BizTalk Server 2000 uses. The course continues to build upon the scenario companies that form the scenario core of the curriculum, presenting contexts of business requirements and considerations. Learn To Identify
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Economics Foundations of Macroeconomics

With the basics of microeconomics in place, a Foundations of Macroeconomics a ? gives the learner the opportunity to explore the wider issues examined in the field of macroeconomics. Government policies, unemployment and inflation, economic growth and stability, economic indicators are explained, as is the role of the Federal Reserve Bank in the US. Learn To
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Interpersonal Communication Listening Skills

Interpersonal Communication: Listening Skills teaches you how to develop the skills you need to be a critical listener and how to respond appropriately to speakers. In this program, you will have the opportunity to visit with a listening expert and practice skills in a work environment. Both activities will help you improve your listening skills and decrease listening problems in the workplace.
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Excellence in Service Building a Customer Service Team

In Excellence in Service: Building a Customer Service Team, you will learn techniques to successfully select, train, and motivate employees to form a customer service team. You will identify important aspects of employment laws that affect your search for quality service employees. You will also learn how to develop a training program that is suitable for your customer service team and that will
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Interviewing Skills Laws Governing the Interview Process

In Interviewing Skills: Laws Governing the Interview Process, you will focus on laws that govern the interviewing process. You will learn how to comply with laws regarding employee interviewing and selection, including those treating Equal Employment Opportunity (EEO), pregnancy discrimination, disabilities, and immigration status. Finally, you will explore the provisions, guidelines, and terms
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Human Resource Law Equal Employment Opportunity Law

Human Resource Law: Equal Employment Opportunity Law defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition, this program addresses employer defenses to discrimination claims, grounds for employee cases, and the Equal Employment Opportunity
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360-Degree Feedback Max the Benefits of 360-Degree Feedback

360-Degree Feedback: Maximizing the Benefits of 360-Degree Feedback covers how to enhance the use of 360-degree feedback, address employee performance, and support employee development. It also covers how to reinforce organizational goals in 360-degree feedback and when to provide coaching, mentoring, and leadership development to employees. Learn To Identify the
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Leadership Development Goal Setting

In Leadership Development: Goal Setting, you will develop an understanding of how to set specific and measurable goals. Using your goal setting skills, you will have the opportunity to help employees manage goal achievement, set goals to meet deadlines, and identify strategic goals for the future. Learn To Successfully define a target to be reached.
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Leadership Development Motivation

In Leadership Development: Motivation, you will develop the skills needed to enhance employee and team motivation. Throughout the simulations, you will be provided with the opportunity to overcome motivation problems and encourage employees who are facing various obstacles Learn To Identify the factors that can lead to low motivation.
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Employee Performance Managing Difficult People

Employee Performance: Managing Difficult People will help you develop the skills needed to address a difficult person according to their specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's
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Employee Performance Resolving Conflict

Learn the strategies and tactics necessary for effective conflict resolution in Employee Performance: Resolving Conflict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members. Learn To Examine many sources of conflict.
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Essentials of Business Law Cyberlaw

..., your meeting is standard procedure and provides employees an opportunity to review basic legal issues in cyberspace. Jessica will ask you a series of questions designed to reinforce your understanding of the subject and prepare you to deal with the issues as they relate to your new position. Unit 2: Conducting Business in Cyberspace (0.5 - 1 hour) Choose established
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Brand Management Managing Brand Equity

Brand Management: Managing Brand Equity explains how to manage a brand name, measure brand equity, and manage a brand on a long-term basis. The program also details the steps for creating brand extensions, the techniques for measuring brand equity, and the options for reviving brand equity. Learn To Identify issues to consider when managing a brand name.
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Windows NT Server 4 0 Analysis and Optimization

Course Overview
This is the second course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network
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Windows NT Server 4 0 Network Analysis and Optimization - Part 1

Course Overview
This is the third course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network
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Windows NT Server 4 0 Network Analysis and Optimization - Part 2

Course Overview
This is the fourth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network
more...
Windows NT Server 4 0 Troubleshooting in the Enterprise

Course Overview
This is the fifth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network
more...
Windows NT Server 4 0 Installation Configuration- Part 1

Course Overview This is the sixth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network
more...
Windows NT Server 4 0 Installation Configuration - Part 2

Course Overview This is the final course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network
more...
Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing

Course Overview This is the first course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol
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Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing

Course Overview This is the first course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol
more...
Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access

Course Overview This is the second course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS),
more...
Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access

Course Overview This is the second course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS),
more...
Windows 2000 Designing a Network Infrastructure--Part 3 WANS

Course Overview This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP
more...
Windows 2000 Designing a Network Infrastructure--Part 3 WANS

Course Overview This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP
more...
Windows 2000 Designing a Network Infrastructure--Part 4 Implementation

Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network
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Windows 2000 Designing a Network Infrastructure--Part 4 Implementation

Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network
more...
ASP NET Part 3 Web Services Web Apps

Course Overview This is the final course in a three part series that covers Web services and enhancing the functionality of Web applications by using ASP.NET. The learner will be introduced to the concept of Web services, learn to call and use a Web service and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies
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ASP NET Part 3 Web Services Web Apps

Course Overview This is the final course in a three part series that covers Web services and enhancing the functionality of Web applications by using ASP.NET. The learner will be introduced to the concept of Web services, learn to call and use a Web service and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies
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CIW Site Designer Part 2 Basic Web Technologies

Course Overview This second course in the series teaches about Web technologies, including HTML, tables, HTML frames, metadata and cascading style sheets. It provides learners with the opportunity to practice working with all of these technologies. Learn To Identify HTML concepts. Create page structures with tables and frames. Identify the uses of metadata tags.
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Executive Level Leadership Becoming an Executive Leader

Executive Level Leadership: Becoming an Executive Leader offers the student an overview of executive leadership roles and how power and politics affect an organization. This program also explains the importance of developing an organizational vision and the need for executives to understand the types of business focus that impact their industry. In addition, it emphasizes the importance of
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Human Resource Law Series

The Human Resource Law Series includes the following courses: Human Resource Law: Management a a s Role Human Resource Law: Americans with Disabilities Act Human Resource Law: Equal Employment Opportunity Law Human Resource Law: Family and Medical Leave Act Human Resource Law: Fair Labor Standards Act Human Resource Law: Understanding Privacy Rights To review individual course
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Communicating with Power and Confidence
...o take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only proofread, make coffee, or take notes. Today they run team
more...
Scoping the Six Sigma Project
Six Sigma?? Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,
more...
Six Sigma DMAIC Measuring the Process
Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely
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Enterprise Analysis and Making a Business Case
Enterprise analysis is a key knowledge area in the practice of business analysis. During enterprise analysis, the business analyst identifies business opportunities, builds a business architecture framework, and determines the best project investment path for the enterprise. From this, the business analyst puts forward a business case, which provides an overall justification for the project. In
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From Banjara Academy
International Graduate Diploma in Counselling Skills IGDCS
Banjara Academy, the Bangalore-based counselling services institution led by Dr Ali Khwaja, is offering a completely online course, the International Graduate Diploma in Counselling Skills (IGDCS) course. The IGDCS empowers individuals from any part of the world to learn the practical skills of human dynamics and counseling and qualifies them to be a Certified, Professional Counsellor.
Anyone
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From Leadership Management Institute
LMI Webinar Series

Today more than ever we need to perform smarter, faster and more focused. Discover how to tap into 10% more of your potential and create 400% return on effort. This special webinar will explore the techniques that LMI has used for over 40 years that you can put into practice to get immediate results.
Learn the LMI value
Uncover your productivity challenges
Identify ways to become more
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From B. F Environmental Consultant Inc
Energy Audit and Auditor Training Certification Program









B. F. Environmental Consultants Inc has collaborated with a leading energy audit company to help train energy auditors. The training program provides an introduction to residential and commercial energy training and the educator offers a certification program. The energy training programs are provided online so you can learn in your free time from the comfort of home and are specifically
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Building Analyst Quick Start Program BPI BA Certification



This Building Performance program was developed and written in partnership with nationally recognized building science experts. The two online courses are full of scientific facts, interactive exercises, pictures, videos, graphics, and information and the courses are recognized by North American Technician Excellence and Building Performance Institute for continuing education hours. In addition to
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From Corexcel
Equal Employment Opportunity


The online course Equal Employment Opportunity covers many of the Major Employment Laws, Anti-discriminatory regulations, and Equal Opportunity issues employers have to be conscious of when hiring, promoting, and firing employees. This course is a must for any professional in the Human Resources field.
Target Audience: This course is designed for adult learners.
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Project Management Team Leadership


In today's organizations the vast majority of project work is done in a team environment. In this setting, leaders in the project management arena have a great degree of responsibility and opportunity to create and exhibit leadership abilities.
The online course, Project Management Team Leadership, first covers the roles and responsibilities of the team leader, particularly their responsibility
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Strategic Marketing for Entrepreneurs


The online course, Strategic Marketing for Entrepreneurs, course reviews issues that a business owner faces while starting a new venture. Questions about marketplace acceptance that all entrepreneurs face are highlighted and answered. Are you starting a new company or venture? If yes, this course contains vital information that can help propel you into a successful business opportunity.
Target
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Budgeting in a Nonprofit Organization


The online course Budgeting in a Nonprofit Organization covers budgets and how they are implemented in a nonprofit organizational setting. Additional topics covered in this course are the uses and functions of budgets and the relationship between tactical budgeting and strategic budgeting.
The course also covers the organization-wide budget and different budget systems. More advanced topics
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From Pitman Training Centre Notting Hill
Management Studies Award BTEC Level 5
This is a training qualification that will help you stand out from the crowd - it's real proof of formal management training with the emphasis on practicality.
You can start this training programme at any time and study at hours to suit you from home or work.
You can choose how much time to dedicate to your studies although
giving as little as 6 hours per week could see you completing the
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From Minutes-Matter LLC
BLS For Health Care Providers AHA Online Part 1 with Skills Test

This price of this course is $59. 95
Minutes-Matter is facilitating this AHA Online course.
The price includes:
1. Part 1 Online Course and Exam
2. On-Site Skills Testing
3. AHA Course Completion Card issued on-site
How Does It Work?
You will take the theory portion of the course and 20 point exam online. After successful completion, you will need to contact the
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ACLS Healthcare Provider Cleveland Ohio With AHA Card

This price of this course is $179. 95
Minutes-Matter is facilitating this AHA Online course.
You really don' have to sit in class all day, when you take your ACLS training the Minutes-Matter way!
The price includes:
1. Part 1 Online Course and Exam
2. On-Site Skills Testing
3. AHA Course Completion Card issued on-site
How Does It Work?
You will take the theory portion
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EKG Online with Personal Coaching

This price of this course is $59. 95
Minutes-Matter facilitates this AHA Online Course
What will I learn?
Basic EKG is an online, self-directed course designed to introduce healthcare providers to normal cardiac rhythms and prepare them to recognize basic cardiac arrhythmias in clinical practice. This course features a combination of audio, animation, interactive activities, and
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From Serebra Learning Corporation
Applying Your Field Sales Approach
A unique quality of effective field sales representatives is their ability to assess their customers' needs, determine sales opportunities, and access the decision makers--often in one or two sales calls. Sound impossible? It's not if the sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales strategies to change your customers'
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Initiating Outbound Sales Calls
Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the strategies for dealing with voice mail and
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Completing Inbound Sales Calls
Everything you do in an inbound sales call leads up to the completion of the sale. A successful inside sales consultant knows how to keep a customer's attention all the way through the close of the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also
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Cross-selling in a Customer Service Call
If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers. As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing
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Internal Consulting Skills
What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your
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Project Lifecycles and Stakeholders
Every project has a beginning and an end, but what happens in between is less predictable. The project life cycle will most likely involve uncertainties, and it's how these uncertainties are handled that determines the outcomes of the project. The more familiar one is with project phases and stakeholders, the more easily one can keep the project on track and on budget. Organizations might "fast
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Project Management for Non-Project Managers Simulation
The likelihood an employee will be elevated to a position of authority within a project team increases as the employee gains experience and tenure. Yet experience alone is seldom sufficient to guarantee a smooth transition. Success is dependent upon a number of management and leadership skills that potential project managers must quickly come to master if they hope to fulfill upper management's
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Self-empowerment Managing from Within
Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and
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Dealing with Conflict in the Workplace Simulation
What are your thoughts on conflict in the workplace? Do you dread it? Quietly try to avoid it? Or do you rush headlong to meet it with enthusiasm, certain it will bring renewed vigor and badly-needed change to your organization? No matter your answer, the Dealing with Conflict in the Workplace Simulation will provide you with the opportunity to practice skills for coping with conflict and putting
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Effective Feedback for Employees and Colleagues Simulation
Feedback is an essential element of successful businesses. Managers, employees, customers, and suppliers alike all benefit from the exchange of meaningful, germane feedback. But feedback is a double-edged sword. Given thoughtlessly, without proper preparation and consideration, it is likely to be ignored by the recipient or worse yet, give offense. On the other hand, when given properly, feedback
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Effective Use of Feedback for Teams Simulation
Effective feedback is an essential element of successful teamwork. Periodic reviews and discussions of how the team is performing, how individuals are contributing to the team's performance, and how the team is being managed, are all vital to ensuring that the team continues to perform at peak level. As a team leader, your ability to give and receive feedback will seriously impact the
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Transitioning From Technical Professional to Management
For candidates considering the move from positions as technical professionals to management, certain professional traits and skills are necessary. Effective communication skills, efficient strategies, and managerial competencies must all be mastered and continuously honed. The Transitioning from Technical Professional to Management Simulation will provide participants with the opportunity to
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From Technical Professional to Leadership Simulation
For candidates considering the move from positions as technical professionals to management, certain professional traits and skills are necessary. Effective communication skills, efficient strategies, and facilitative competencies must all be mastered and continuously honed. The From Technical Professional to Leadership Simulation will provide participants with the opportunity to develop these
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e-Mentoring
...ess have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and proteges, developing trust, using technology effectively, setting expectations, providing
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Lead and Communicate Effectively as a New Manager
Employees want decisive leadership from their managers. Organizations, too, need their managers to be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and empowering your staff. You will undoubtedly have been very
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Delegation Basics
Do you feel that there are just not enough hours in the day? Are you always striving to keep ahead of the paperwork that litters your desk? Perhaps it is time to consider sharing some of those tasks with your skilled employees. As you progress through this "Delegation Basics" course in the "Effective Delegation" series, you will discover what delegating is all about, what you need to do to prepare
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The Personal Approach in Delegation
Have you delegated tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through "The Personal Approach in Delegation" course in the "Effective Delegation" series, you will discover
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Managing the Delegated Environment
Do you want to increase your effectiveness as a delegator? Are you unsure of how much control and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing the Delegated Environment" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management,
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Affirmative Action and the EEO HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies.
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EEO and Affirmative Action HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's
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Sexual Harassment in the Workplace HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues related to the prevention of discrimination and harassment. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society
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Employee Relations HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. The Professional in Human Resources (PHR) certification
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Introduction to Economics Foundations of Macroeconomics
With the basics of microeconomics in place, Foundations of Macroeconomics gives the learner the opportunity to explore the wider issues examined in the field of macroeconomics. Government policies, unemployment and inflation, economic growth and stability, economic indicators are explained, as is the role of the Federal Reserve Bank in the US. This course is aimed at Managers, Directors, and
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Communicating with Power and Confidence
...o take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only proofread, make coffee, or take notes. Today they run team
more...
Advanced Administrative Support Simulation
You're an administrative assistant at the corporate headquarters of King's Stores Company, a chain of retail stores, and report to Maxine Washington, Merchandising Manager. Recently, you were disappointed when Maxine turned you down for a promotion. During a meeting with Maxine, you'll have the opportunity to find out to why she didn't promote you. You'll need to listen actively and effectively to
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Define the Six Sigma Opportunity
Have you ever heard someone say, "That's putting the cart before the horse"? It's a quaint way of describing a process that's being implemented in a backward manner. One example of this is a company that begins to make organization-wide improvements before identifying which improvements would provide optimal benefits. This course, Define the Six Sigma Opportunity, is a guide for choosing those
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Scoping the Six Sigma Project
Six Sigma Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,
more...
Six Sigma DMAIC Measuring the Process
Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely
more...
Rightful Termination
One of the most difficult things you will do as a manager is to tell an employee that his or her working relationship with the company must end. When you take this course, you will learn specific steps to follow when terminating someone's employment due to layoffs, performance problems or misconduct. You will then have the opportunity to apply what you've learned in a role play. Of course, the
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Americans with Disabilities Act ADA
This course explains the concepts, requirements, and practical application of the Americans with Disabilities Act. The ADA of 1990 makes it unlawful to discriminate in employment against a qualified individual with a disability. The Act requires all private, state, or local government employers with 15 or more employees to make sure that people with disabilities have an equal opportunity to apply
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Equal Employment Opportunity EEO
Think about the last time you were in an interview. Did you pay attention to the types of questions being asked? If not, you may have offered or requested information prohibited under anti-discrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges of unfair discrimination. In this course, you will learn the Equal Employment
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Business Contact Manager with Outlook 2007
Microsoft Outlook 2007 with Business Contact Manager helps to save time and improve sales and marketing to ensure excellent customer service by providing customer and contact management in one central location. It allows you to easily manage all your contacts, customer information, and opportunities in one location making it easier to find and manage. It also allows you to create marketing
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Outlook 2003 and Business Contact Manager
To demonstrate how to use Outlook 2003 with Business Contact Manager Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003
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Growing with Technology - Level 5
Growing with Technology ? Level 5 covers the concepts related to the computer and its history. The course uses graphics and animations to effectively teach the learner the concepts related to typing and drawing. It also provides the learner the opportunity to use word processors, databases, spreadsheets, presentations, and Internet browsers. This series is intended for children in kindergarten to
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Growing with Technology - Level 2
This course introduces children to technology through engaging graphics and animations. This course will introduce the learner to the computer and its history. It will familiarize the learner with typing and drawing. It will also give the learner the opportunity to use word processors, databases, spreadsheets, presentations, and Internet browsers. Grade 2 children (8 years old).
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Customer Service : CARE Brain-teasers


In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course provides an
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Managing People: Motivating your Team


If you are judged on the success of your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. This course will help you understand what motivates members of your team. It will help you analyse how to work with each person to improve their performance and realise their
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Organisational Communication : Discrimination


In our everyday lives, there are people facing discrimination and prejudice merely because they are different in some way from the majority. These differences may be the colour of someone's skin, ethnic origin, their sexual orientation, their gender, their religion or they may have some kind of disability. Equal Opportunities is about getting rid of inequality and unfairness so that everyone has
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Presentation Skills : Handling Questions


The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! Question sessions are often your final opportunity to grasp these opportunities to shine. This course will give you the skills and confidence you need for handling
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Face to Face Communications : Effective Questioning


Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course focuses on the art of questioning. It examines the difference between open and closed questions and when to use them for best effect. It demonstrates how to use strategic questioning techniques to defuse a difficult situation,
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Face to Face Communications : Face to Face Role Play


Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course gives you the opportunity to practise and explore your listening, questioning and non-verbal communication skills in a comprehensive and entertaining simulation Developing excellent communication skills requires investment, but the
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Employee Performance: Managing Difficult People


Employee Performance: Managing Difficult People will help you develop the skills needed to address a difficult person according to their specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's
more...
Employee Performance: Resolving Conflict


Learn the strategies and tactics necessary for effective conflict resolution in Employee Performance: Resolving Conflict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members.
more...
Microsoft Windows NT Server 4.0 Analysis and Optimization
This is the second course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a
more...
Microsoft Windows NT Server 4.0 Network Analysis and Optimization - Part 1
This is the third course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a
more...
Microsoft Windows NT Server 4.0 Network Analysis and Optimization - Part 2
This is the fourth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a
more...
Troubleshooting Microsoft Windows NT Server 4.0 in the Enterprise Environment
This is the fifth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a
more...
Installing and Configuring Microsoft Windows NT Server 4.0 in the Enterprise Environment - Part 1
This is the sixth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a
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Installing and Configuring Microsoft Windows NT Server 4.0 in the Enterprise Environment - Part 2
This is the final course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a
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Microsoft Windows 2000 Network - Designing Security Part 1: Security Planning
This is the first course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning secure and
more...
Microsoft Windows 2000 Network - Designing Security Part 2: Securing Local Networks
This is the second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will
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Microsoft Windows 2000 Network - Designing Security Part 3: Securing Remote Access
This is the third course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network.
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Microsoft Windows 2000 Network - Designing Security Part 4: Securing Internet Access
This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from
more...
Microsoft Windows 2000 Network - Designing Security Part 5: Securing Access to Partners
This is the final course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security.
more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 1: TCP/IP and Addressing
This is the first course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol strategy using the
more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 2: Remote Access
This is the second course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS), and Connection
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Microsoft Windows 2000 - Designing a Network Infrastructure Part 3: WANs
This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP routing network and
more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth
Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network
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Switch Technology
Module 1 starts with a discussion of switch technology. It begins by comparing and contrasting bridges and switches and then discusses todaya s switching technology in more detail. Lesson 2 reviews the use of redundant network links and their potential for negative impact on a network. Lesson 3 defines how active loops are avoided with a mature but reliable Spanning Tree Protocol. In addition
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Frame Relay Connections
This module delves into frame relay a fast and reliable WAN transmission method. Frame relay technology is full of acronyms and Lesson 1 explains many of these terms. Lesson 2 provides an overview of the setup process and gives the students an opportunity to configure and verify a frame relay connection.
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Designing Cisco Network Service Architectures Part 1
This is the first in a four-part curriculum that prepares the learner to take the Designing Cisco Network Service Architectures (ARCH) v1.0 exam. The course starts with an overview of the Cisco AVVID network. It then gives in-depth coverage to the design of Enterprise Campus networks and Enterprise Edge networks. The instruction is solidly supported with real-world scenario examples and the
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Employee Performance: Managing Difficult People
In "Employee Performance: Managing Difficult People " you will learn to develop the skills needed to address a difficult person according to their specific behavior. In this course you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the
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Employee Performance: Resolving Conflict
In "Employee Performance: Resolving Conflict " you will learn the strategies and tactics necessary for effective conflict resolution. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself between employees and among team members.
more...
Microsoft Windows 2000 Network - Designing Security Part 1: Security Planning


This is the first course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning secure and
more...
Microsoft Windows 2000 Network - Designing Security Part 2: Securing Local Networks


This is the second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will
more...
Microsoft Windows 2000 Network - Designing Security Part 3: Securing Remote Access


This is the third course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network.
more...
Microsoft Windows 2000 Network - Designing Security Part 4: Securing Internet Access


This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from
more...
Microsoft Windows 2000 Network - Designing Security Part 5: Securing Access to Partners


This is the final course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security.
more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 1: TCP/IP and Addressing


This is the first course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol strategy using the
more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 2: Remote Access


This is the second course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS), and Connection
more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 3: WANs


This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP routing network and
more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth


Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network
more...
Introduction to ASP.NET Part 3: Web Services and Web Applications


This is the final course in a three part series that covers Web services and enhancing the functionality of Web applications by using ASP.NET. The learner will be introduced to the concept of Web services, learn to call and use a Web service and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies such as state
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Understanding Color Basics


This course was designed to teach anyone involved in graphic communications, the basics of color reproduction. The course has any easy to use interface and bookmark feature that lets you return to course right where you left off. The course features full sound and video and all the text is also in a scroll window for those without audio capabilities. The course is full with interactive color
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Microsoft BizTalk Server 2000: Part 3 - Monitoring and Orchestration
This is the third course in a five part series that deals with the tracking of interchanges and business documents using BizTalk Document Tracking. It also covers the orchestration of the business process using BizTalk Orchestration Designer. The learner will review the core procedures necessary for using both these tools and has an opportunity to practice their use in the three scenario topics
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Microsoft BizTalk Server 2000: Part 4 - Components, Solutions, and Troubleshooting
This is the fourth course in a five part series that presents the knowledge and skills necessary to create application integration components (AICs) for use with BizTalk Messaging Services. It also covers the deployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect it presents a type of practical application of much of the
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Novell GroupWise 5.5 User Fundamentals
This course is designed to provide participants with the skills needed to effectively use Novell GroupWise in their day-to-day work. The course provides participants with an opportunity to learn about message address book calendar and document management. Participants will also learn how to use Novell GroupWise remotely.
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CIW Site Designer Part 2: Basic Web Technologies
This second course in the series teaches about Web technologies including HTML tables HTML frames metadata and cascading style sheets. It provides learners with the opportunity to practice working with all of these technologies.
more...
Introduction to ASP.NET Part 3: Web Services and Web Applications
This is the final course in a three part series that covers Web services and enhancing the functionality of Web applications by using ASP.NET. The learner will be introduced to the concept of Web services learn to call and use a Web service and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality technologies such as state
more...
Microsoft Exchange 2000 - Technical Overview
This course is designed to acquaint participants with Microsoft Exchange 2000a s many technical improvements. This course provides participants with an opportunity to learn new features and enhancements within Microsoft Exchange 2000 identify key technical characteristics of the software and describe its functionality.
more...
Interviewing Skills: Laws Governing the Interview Process
In Interviewing Skills: Laws Governing the Interview Process participants are taught how to comply with laws regarding employee interviewing and selection including those treating equal employment opportunity pregnancy discrimination disabilities and immigration status. They explore the provisions guidelines and terms associated with each law and learn how to function within their parameters.
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Human Resource Law: Equal Employment Opportunity Law
Human Resource Law: Equal Employment Opportunity Law defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition this program addresses employer defenses to discrimination claims grounds for employee cases and the Equal Employment Opportunity Commission
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Interpersonal Communication: Listening Skills
Interpersonal Communication: Listening Skills teaches you how to develop the skills you need to be a critical listener and how to respond appropriately to speakers. In this program you will have the opportunity to visit with a listening expert and practice skills in a work environment. Both activities will help you improve your listening skills and decrease listening problems in the workplace.
more...
Leadership Development: Goal Setting
In Leadership Development: Goal Setting you will develop an understanding of how to set specific and measurable goals. Using your goal setting skills you will have the opportunity to help employees manage goal achievement set goals to meet deadlines and identify strategic goals for the future.
more...
Leadership Development: Motivation
In Leadership Development: Motivation you will develop the skills needed to enhance employee and team motivation. Throughout the simulations you will be provided with the opportunity to overcome motivation problems and encourage employees who are facing various obstacles.
more...
From International Career Institute
Counselling Psychology Course
...s an opportunity to interact with and learn from very successful, highly qualified and experienced professionals. It also allows you to enter one of the fastest growing professions.
How will you benefit?
- Fast track your career as a counsellor
- Learn the inside secrets of how to become a counselling pro in months not years!
- Study a counselling course that was designed in
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From Education Systems
Get Paid To Travel
If you love to travel and enjoy working with individuals, tour directing and guiding may be the career for you! As a professional tour director, you are hired by tour operators to escort groups on local programs, domestic tours, international tours and cruises. You may be on an African safari one week and cruising the Seven Seas the next. If you prefer local work, there s plenty of opportunity
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From International Management Forum (IMF)
e-Security
How to arm your organisation against increasing e-Security Risks!
The more our business depends on the Internet, the more we need to protect it against hackers, terrorists, organised crime and foreign intelligence. During this highly topical distance learning course, consisting of nine lessons, the authors will look at how systems are typically penetrated, what steps can be taken to handle such
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From Sessions College for Professional Design
Advanced Layout Design


Take your layout skills to the next level by studying advanced concepts in page design. Students explore how to use esoteric composition and typography and color to create layout designs that attract attention and challenge the viewer. Open-ended projects provide maximum opportunity for portfolio development.
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flash & typography


To capture your target audience, you sometimes need to create motion on your page. You can add interest with animated graphics, of course, but don't forget that type can move, too. And Macromedia Flash is probably the most effective and the most widely used tool for adding movement.
This course teaches you how to turn type into high quality motion graphics, adding visual excitement to your
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golive basics


Looking to create beautiful Web sites, without all that tedious coding? Look no further! Just about anything you can publish on the Web, you can create in Adobe GoLive.
In this 6-lesson course, you'll gain a strong working knowledge of GoLive, from FTPing basic Web pages to creating advanced layouts, using frames, implementing CSS, adding multimedia files, and more. You'll be surprised at how
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From OCAI Online
Organizational Culture Change Training class 2 January 2012
Is your workplace or your client's ready for the 21st century? Are you tired of large and lengthy change programs in organizations? Are you willing to engage your co-workers, employees and clients?
Many HR managers, leaders and consultants don't even try it, thinking it will take too much time and hassle to engage staff and utilize your organization's potential.
But the thing is, we can't
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From Holistic Arts Institute
Holistic Health Practitioner





Become a Certified Holistic Health Practitioner (HHP) from the comfort of your own home! Create your very own individualized Holistic Health Practitioner Program by selecting any five courses from those that Holistic Arts Institute offers. The individualized program provides the opportunity for unique and authentic self-expression both personally and professionally. By developing your own program,
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From JED New Media inc.
Doing Business in Japan





Are you anxious to prevent major social blunders as you develop a Japanese business partnership? Western ways may prove to be a handicap in this milieu. Now is the perfect time to absorb accurate and essential information on Japanese business culture and practices.
This is a 40-minute online tutorial that is useful for individuals as well as in group learning environments.
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Considering an MBA?





Thinking of applying for a Masters in Business Administration (MBA)? Make an informed decision. Gain an understanding of the potential advantages and disadvantages of the many MBA options that exist and the potential costs of programs. Find out how to effectively prepare in order to gain successful admission.
This is a 40-minute online tutorial.
more...
From Corporate Sales Coaches, LLC
Establishing Credibility and Trust for Sales
Decisions to choose a vendor or supplier require all the people who come in contact with the client to establish some level of credibility and trust. Establishing positive credibility and trust allows sales people a better opportunity to create longer term business relationships. This course will discuss what you can do to intentionally build trust and confidence with your clients.
Audience:
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From Management Development Specialists, LLC
The ROAR Model of Process Improvement
...tomer service. If you have one customer complaint, there is an opportunity to improve your processes. Process improvements do not have to be huge to create improvements in customer satisfaction, lower costs or increased profits. This course runs 1 hour and 8 minutes and is available in Audio, Flash and PDF Manual versions. The Participant Materials include worksheets, Review Exercises with
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From HRD Services
HND Travel and Tourism Management










Edexcel BTEC Level 5 HND Travel and Tourism Management
The Edexcel BTEC Level 5 HND Diploma in Travel and Tourism Management provides opportunities for learners to apply their knowledge and practical skills in the workplace. Full-time learners have the opportunity to do this through formal work placements or part-time employment experience.
The qualification prepares learners for employment
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From Fog City Consulting LLC
Spring Special 11Valuable Applicable Self Paced PM Courses - 11 PDUs for ONLY 85
Trusted...Affordable...Valuable! Project Management Training When You Want It Where You Want It!
Fog City Consulting has put together a series of project management training courses that are available on your schedule. These courses are designed to help project managers prepare themselves to better represent both themselves and their project confidently and successfully to all levels of an
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From ProTrain Online
(ISC)2 CISSP and SSCP


Developed and maintained by the International Information Systems Security Certification Consortium (ISC)2, CISSP is a premium, vendor-neutral certification that recognizes mastery of an international standard for information security and understanding of a Common Body of Knowledge (CBK). The CISSP course provides you with the knowledge and skills to pass the CISSP certification, after which you
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From The Character and Self-Esteem (C. A. S. E.) Institute
10 Week Online Certified Life Coach Training
Would you like to start a new career as a Certified Life Coach? Do you have a calling on your life to make a difference in the life of someone else? Do you have a passion to share your amazing gifts and talents with the world? If you answered yes then our affordable, high-quality, convenient training program may be just what you are looking for!
Through this powerful training program you will
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Become a Certified Life Coach in 10 Weeks


Become a certified coach and explode your success in as little as 10 weeks! We will teach you how to make a difference and make money. If you are ready to make a change toward living a more fulfilled life then we are available to guide you.
Through our programs you will have an opportunity to train anytime according to your schedule. Through The Character and Self-Esteem Institute you will
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From Medical Tourism Training, Inc
Essential Skills for Working with Upset Customers
The a Working with Upset Customersa course will provide you with practical business tools avoid or defuse negative situations as well as restoring business relationships following a harmful experience. Through the use of narrative, audio and video clips including various examples of what to do and what to avoid doing, you will learn skills that you can apply in your career to foster better
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From Service Strategies
Support Representative - Online
Superior customer service is critical to continued success for any service organization. This 1-day course introduces entry-level service representatives to the fundamental principles and techniques required for excellent customer service delivery. As the first, or principal, line of contact with customers, service representatives have a unique and challenging opportunity to influence customer
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From Wellness Professionals at Work
SELF DEVELOPMENT THROUGH CREATIVE WRITING
Do you enjoy writing? Would you like to unleash your creative potential and discover more about yourself? This home-study course offers you the opportunity to develop different ways of accessing your inner self and creatively expressing what you find. You can choose to express your words through prose, poems, fiction, autobiography, journaling or any other written form.
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From Wavelength
Wavelength's Instructional Design for Senior Professionals Online [IDSP Online] Certificate Course



Wavelength's Instructional Design for Senior Professionals (IDSP Online) Certificate Course
===============================================================================
(Course Website: http://www. vibrantwavelength. com/ idsp_online. asp? rf=tc)
Who Should Join this Course?
============================
* Training Managers, eLearning Project Managers, Delivery Managers, Content
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Wavelength's Instructional Design and Content Writing Online [IDCWC Online] Certificate Course



Wavelength's Instructional Design and Content Writing Online (IDCWC Online) Certificate Course
===============================================================================
(Course Website: http://www. vibrantwavelength. com/ idcwc_online. asp? rf=tc)
Who Should Join this Course?
============================
* Instructional Designers, Training Professionals, Content Writers,
more...
From Coaching Ourselves
Ten Ways to Release Change
Author: Alan Engelstad
Is it time to change how you go about change? Organizations frequently embark on large-scale change endeavors when minimalist interventions may in fact help them quickly achieve their goals and at no added cost.
This topic presents ten such methods to release change within your organization. These methods will stimulate you to reframe how you approach change and
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Silos and Slabs In Organizations
Author: Henry Mintzberg
Many of todaya s organizations are highly-structured and complex which can make communicating and getting the job done difficult. We look at two characteristics of their formal structures - silos and slabs - and the challenges these present to managing, and investigate ways to manage across and beyond them.
This topic will provide you with an opportunity to:
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The Rewards of Recognition
Author: John J Oliver
Recognition is one of the most powerful, least used management tools.
Few would disagree with the argument that employees who feel appreciated and valued are much more likely to perform better than those who dona t but how often do you recognize the people around you? Most organizations fail to ensure that the recognition of good work happens with sufficient
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Reflection
Author: Jonathan Gosling
How often do you wonder not just about what happened, but why it happened and how it differs from other happenings?
Todaya s session introduces the importance of reflection in managerial work.
Reflection is about getting the meaning from everyday experiences where managers may too easily allow a doinga to drive out a thinkinga ; and a
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Beyond Bickering
Author: Dora Koop
Much has been written about conflict management and the consequences of not dealing with major disagreements but few of us stop to think about the costs of bickering over matters of minor significance. Bickering and incivility can wreak havoc with organizations if left unchecked, contributing to low morale, decreased productivity, and staff turnover. In this topic, you will
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From Pimt Technologies
net training java training
PIMT Technologies, which is a well-esteemed training institute / Software Development organization that runs Corporate/ Campus Training classes and live project trainings for final semester students on different Technologies as per their interest like : .NET Technology , Java, J2EE , PHP, PHP++ , SQT (Software Testing) , Oracle , Sql Server , D2K etc. PIMT is providing training on live projects.
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From Mahesh FoReX
LEARN AND EARN IN FOREX TRADING 100 guarantee for u r principal amount
LEARN+INVEST+EARN= PROFIT
Pls dont invest u r hard earned money in any company and wait for their returns. My personnel advice is to learn the Forex trading on your own and do the trading and take the profit. Trading is a very simple process. Earlier i was also very interested in investing in companies and many MLMs. Later i learnt the trading on my own and now im successfully doing the trade on
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From Samhita IT
FREE Training and Placement Opportunity for CPT OPT H1B Consultants
FREE Training and Placement Opportunity for CPT / OPT / H1B Consultants
We provide Training for below courses:
COURSES OFFERED:
- Adobe Flex 3. 0,
- Coldfusion MX 8. 0
- PHP 5. 0 (Windows a LAMP)
- ARS Remedy a ITSM, CMDB
- OBIEE
- PEGA
Microsoft Technologies
a .NET 3. 5
a Biztalk Server 2009
a Sharepoint Server
a
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From Rukshi Career Academy (p) Limited
CMA-USA Review Program





Certified Management Accountant offered by the Institute of Management Accountant is an international accreditation leading such designation holders to get global career opportunities,
Rukshi Career Academy (P) Limited, in its efforts to reach people to get them such a rare opportunity offer CMA review programs at a very minimum cost
Interested candidates may visit their website:
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From VAClassroom
Virtual Pathways Virtual Start-up Guide
No more wondering if youa ve found the right opportunity or if you have what it takes to be successful; no more sleepless nights worrying that youa ll never find work, no more sitting around at home feeling life is passing you by because ita s all here: everything you need to make a smooth, confident start on your recession-proof Virtual Assistant business.
more...
