From Serebra Learning Corporation
Employee Compensation HRCI PHR 
The Human Resource Certification Institute's (
HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and
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Offers Contracts and Organizational Exit HRCI PHR 
Human
Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored. The Human Resource Certification Institute's
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Affirmative Action and the EEO HRCI PHR 
The Human Resource Certification Institute's (
HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (
EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating
Human Resource professional's competencies.
more...
Employment Management HRCI PHR 
...ion examinations,
HRCI/
PHR (
Professional in
Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee and consumer rights, and matters of workforce management. The HRCI certification examinations are widely recognized as the industry standard for evaluating
Human Resource professionals' competencies. HRCI is an
more...
Offers Contracts and Exit from the Organization HRCI PHR 
Human
Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored. The Human Resource Certification Institute's
more...
Developing Employees HRCI PHR 
The Human Resource Certification Institute's (
HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet
more...
Developing Human Resources HRCI PHR 
The Human Resource Certification Institute's (
HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for helping to ensure that your company's employees have maximized their potential for growth and development. This course will help
more...
Compensating Employees HRCI PHR 
The Human Resource Certification Institute's (
HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and
more...
EEO and Affirmative Action HRCI PHR 
The Human Resource Certification Institute's (
HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (
EEO) and affirmative action (AA). The (HRCI) certification examinations are widely recognized as the industry standard for evaluating
Human Resource professional's
more...
Sexual Harassment in the Workplace HRCI PHR 
The Human Resource Certification Institute's (
HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues related to the prevention of discrimination and harassment. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating
Human Resource professionals' competencies. HRCI is an affiliate of the
Society more...
Managing Employment HRCI PHR 
...ion examinations,
HRCI/
PHR (
Professional in
Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee and consumer rights, and matters of workforce management. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating
Human Resource professionals' competencies. HRCI is an
more...
Employee Relations HRCI PHR 
The Human Resource Certification Institute's (
HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating
Human Resource professionals' competencies. The
Professional in
Human Resources (
PHR) certification
more...
Non-union Work Environments HRCI PHR 
The Human Resource Certification Institute's (
HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating
Human Resource professional's competencies. As a human resources professional, you are responsible for
more...
Union Work Environments HRCI PHR 
The Human Resource Certification Institute's (
HRCI) certifications, including
PHR (
Professional in
Human Resources), cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating
Human Resource professionals' competencies. HRCI is an affiliate
more...
Employee Development HRCI PHR 
The Human Resource Certification Institute's (
HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet
more...
Human Resource Development HRCI PHR 
The Human Resource Certification Institute's (
HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for helping to ensure that your company's employees have maximized their potential for growth and development. This course will help
more...
Leadership 
Leadership is fundamental in driving quality in an organization. A good leader's actions and words filter down to all organizational levels to create a quality culture. The concepts of organizational leadership are built on a foundation of core business elements. A clear understanding of these elements is key in developing an organization's strategic plan and vision. These core elements include:
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Team Dynamics 
Effective development of teams improves the organization's quality and productivity. Team development encompasses team establishment, assignment of roles and responsibilities, and performance evaluation. Dynamic team goals and objectives must align with the organization's vision and mission. This course explores team building and team dynamics. It is aligned with the
Quality Management Division of
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Developing and Deploying Strategic Plans 
Successful organizations are founded on effectively developing and deploying strategic plans. Organizations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include understanding market forces, internal strengths and weaknesses, stakeholders, relevant technology, and legal and regulatory factors. With these considerations, an
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Managerial Skills and Abilities 
Quality management is an important factor in the success of today's organizations. Leading organizational thinkers have gone to the extent of saying that quality in an organization is determined by the quality of its management. In order to bring quality and excellence to an organization, managers need certain skills, tools, and abilities in all their functions. These skills and abilities relate
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Communication Skills and Project Management 
An essential element of management is the ability to effectively communicate with people. The capacity to successfully communicate in today's global economy is a pivotal element to the success of any organization. Managers need to be aware of emerging technologies and how these affect international communication. To meet an improvement project's specified goals and objectives, a manager must also
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Problem Solving and Process Management Tools 
Albert
Einstein is reputed to have said, "The significant problems we face cannot be solved at the same level of thinking we were at when we created them." To solve quality and process-related problems, managers should continuously enhance their knowledge of organizational processes and quality management tools. These tools help managers find root causes of problems, an important step toward
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Customer Focused Management 
Sam
Walton, founder of
Wal-Mart, is reputed to have said, "There is only one boss the customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else."
Effective quality management processes focus on the customer. In today's global marketplace, customers have more choices than ever before. To achieve success, it is vital for enterprises to
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Supply Chain Management 
At what level are your suppliers performing? Are the relationships with your suppliers benefiting the organization? A quality-centered relationship with a supplier can play a vital role in the success of organizations, providing a competitive advantage in today's aggressive global marketplace. Without sound performance measurement and communication strategies, the relationship between you and your
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Training and Development 
The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in workplace productivity contribute positively to the overall well-being of the organization. This course explores the importance of investing in
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