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From 123-CBT Computer Based Training
Effective Relationships with Business Partners on-line e-learning cbt (computer based)cd rom ...any. In many instances, partnering is the most advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition. The key to creating a successful partnership lies in the ways in which you define the relationship with your partner. The more explicit the definitions, the more productive the alliance. Recent research  more...
Writing a Business Case on-line e-learning cbt (computer based)cd rom Writing a Business Case Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter. Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned,  more...
Using Surveys to Measure Customer Satisfaction on-line e-learning cbt (computer based)cd rom Using Surveys to Measure Customer Satisfaction If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere.It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer  more...
Service Desk Metrics and Outsourcing on-line e-learning cbt (computer based)cd rom Service Desk Metrics and Outsourcing ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam Service Desks are an integral part of any IT service-providing organization, and it's vital to accurately and consistently measure how your Service Desk is performing to ensure it is addressing the needs of customers and users, and also to make  more...
Introduction to Lean for Service and Manufacturing Organizations on-line e-learning cbt (computer based)cd rom Introduction to Lean for Service and Manufacturing Organizations Lean has its origin in the Japanese manufacturing industry in the 1980s as a waste reduction and improvement methodology. However, as it turned out, methods and principles of lean thinking spread to logistics, and from there on to the military and construction industries. Lean methods and principles have since been applied  more...
CompTIA Network 2009 Network Devices on-line e-learning cbt (computer based)cd rom CompTIA Network 2009: Network Devices CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 There are a variety of devices that are used on a network. Depending on the design and requirements of the network, the choice of devices put in place will vary. Some devices, such as routers and switches, will be found on almost every network, while other devices, such as wireless access points  more...
Designing the Active Directory Infrastructure in MS Win Server 2008 on-line e-learning cbt (computer based)cd rom Designing the Active Directory Infrastructure in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator The enterprise administrator involved in the design or restructuring of a Windows Server 2008 Active Directory infrastructure must have a good understanding of the Active Directory Directory Services (AD DS) both the logical and  more...
Union Awareness on-line e-learning cbt (computer based)cd rom Union Awareness The proposed Employee Free Choice Act and recent decisions by the National Labor Relations Board have sparked a renewed focus on labor unions and their role in the modern workplace. This course will provide an overview of workers' rights under the various US labor laws, as well as employers' rights and obligations with respect to union activity. This course was developed with  more...
From Online Training Directory
How To Master Business Writing on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. How To Master Business Writing This course provides students with a review of the skills needed to write effective letters, memos, minutes,  more...
Soft Skills Using MS Office Applications on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation, business writing, and time management skills. Students will learn the basic elements for each of these courses, and will be provided with a foundation on which to build their skills. This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation,  more...
Pharmacy Technician National Certification Exam Preparation Course on-line e-learning cbt (computer based)study at homecourseware Would you like to become a Nationally Certified Pharmacy Technician (CPhT)? Take your career to the next level and get this credential. Many Pharmacy Technicians who become certified receive financial compensation and several states are even requiring Certification for employment. Keep your employment opportunities open and make the most of your career by becoming Certified. The Pharmacy  more...
Internet Explorer 7 Series on-line e-learning cbt (computer based) This series introduces the new look and features of Internet Explorer 7. Learners will be able to securely use this updated web browser to perform searches, print documents, and access streaming content. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to  more...
Information Technology Infrastructure Library (ITIL) on-line e-learning cbt (computer based) This eLearning course has been designed to offer a high level introduction to the concepts, terms, benefits, and relationships within the core IT Service Management processes and functions, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as  more...
Java 2 -- Building Graphical User Interfaces on-line e-learning cbt (computer based) This course contains 3 units: The Java.awt.package, using GUI components and managing the layout. Each unit covers detail the elements of Java necessary to build graphical user interfaces. This course contains 3 units: The Java.awt.package, using GUI components and managing the layout. The first unit will cover the features of the java.awt.package. It explains the important methods and alignment  more...
Writing Standards-Based Assessments on-line e-learning cbt (computer based) Give your students an edge on state assessments by learning how to develop test items aligned to your state academic standards. Through participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to  more...
Instructional Design Series on-line e-learning cbt (computer based) This series will teach the learner the basics of the instructional design process. Learners will discover how to identify the need for instruction and analyze the content to be taught. Best practices for designing, planning, implementing, and evaluating instruction will help prepare the learner to create instructional programs. This self-directed course can be completed within 90 days or sooner  more...
Dreamweaver 8 Series on-line e-learning cbt (computer based) Dreamweaver is a popular and powerful tool to build rich, professional Web sites and Web applications. These courses introduce the new features found in Dreamweaver 8.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Welcome  more...
Flash 8 Series on-line e-learning cbt (computer based) Flash is the standard tool for delivering interactivity and animation on Web sites. This series walks you through the new and improved features found in Flash 8. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Flash 8 Series Flash is the standard tool  more...
Adobe Encore CS3: Essentials on-line e-learning cbt (computer based) Adobe ® Encore ® CS3 is the Adobe Premiere Pro's disc authoring application. Reach the widest possible audience with Adobe Encore CS3 software, now included with Adobe Premiere ® Pro CS3. Explore the rich set of creative tools for DVD and Blu-ray Disc authoring and SWF export to the web. Now that Premiere Pro is back on the Mac, you can use Encore CS3 on both Intel ® based Mac and  more...
Adobe PhotoShop CS on-line e-learning cbt (computer based) Receive a fundamental understanding of the concepts of Adobe ™s PhotoShop CS by learning basic color correction, touch-up, image manipulation, and document management techniques. Adobe PhotoShop CS From professional graphic design to in-house image management, Photoshop is today?s tool of choice. Learn basic color correction, touch-up, image manipulation, and document management  more...
Bartending the Easy Way-Online on-line e-learning cbt (computer based) This exceptional online bartending course will prepare you to work as a professional bartender in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper ingredients. This class will prepare you to be a great salesperson, a customer service expert and an honest and valuable employee, skills that will help you succeed throughout  more...
Bartending to the Max-Online on-line e-learning cbt (computer based) This exceptional course is a combination of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to  more...
Dreamweaver MX 2004 on-line e-learning cbt (computer based) ...s choice for developing web sites and web applications. With this Dreamwaever training, go from start to finish, create and maintaining basic websites, and learn to support best practices and the latest technologies. User is given 1 year access to this course. Dreamweaver MX 2004 Dreamweaver is the professional's choice for developing web sites and web applications. With this Dreamwaever  more...
Effective Business Communication Series on-line e-learning cbt (computer based) This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. Effective Business Communication Series This series teaches the writing skills learners will need to effectively communicate in a business  more...
Doing Business in China In everyday business, it ™s more and more common to meet, hold conference calls, and travel overseas. When you ™re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business India courses will quickly give you the background to confidently reach across any cultural divide. In the  more...
Front Desk Agent- Instructor Led on-line e-learning cbt (computer based) Participants are guided through the historical context, terminology, telephone techniques, room reservations, check-in and check-out procedures, guest inquiries, complaints, accounting administrative tasks performed by hotel front desk agents. Participants will experience the physical stamina required as a front desk agent multi tasks and trouble shoots each client contact. FAQ How long will it  more...
Office 2007 Series (Fast Track) on-line e-learning cbt (computer based) Learn quickly the basic details of Office 2007. The new Office package is changing the old interface with new features on an interface now known as the Ribbon. How do you find the commands you already know? What new commands are available in Word, Excel, Outlook, PowerPoint, and Access? Take a look at the changes in Office 2007 and learn how to make the most of them. This self-directed course can  more...
Sexual Harassment in the Workplace Series This series replaces course 3462 and 3463. It is developed to educate managers and non-managers about the causes and effects of sexual harassment in the work environment. It looks at the elements that define behavior as harassment, methods that can be used to prevent it from occurring, as well as ways to deal with the situation if it happens. As of 8/17/07, this course complies with the following  more...
Doing Business in India In everyday business, it ™s more and more common to meet, hold conference calls, and travel overseas. When you ™re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business In India courses will quickly give you the background to confidently reach across any cultural divide. In  more...
How to Motivate Employees This course presents the concepts of providing motivation for employees. It discusses developing a vision, a common goal, and direction for workers. Topics covered include using effective communication, conducting effective meetings, and encouraging creative problem-solving. The series also discusses rewarding effort and correcting mistakes without damaging motivation. Other topics examined  more...
Mastering Presentation Skills for the Workplace Public speaking is a frightening task to many people, but it's also a crucial tool in career success. This course explains how proper preparation can help you deliver a more effective presentation, how to best structure message content to accomplish a presentation goal,provides tips and tools for improving your delivery skills for presentations, and shows you how to design a dynamic PowerPoint  more...
From 123-CBT Computer Based Training
Implementing Improvements on-line e-learning cbt (computer based) Customers' perception of quality is constantly changing in today's market. What the customer wants now may not be what he wants six months from now. This means that the traditional approach of continual small improvements may not be the approach of choice for certain products. Alternative approaches that generate more dramatic results might be a better choice. This course explores a variety of  more...
Union Awareness on-line e-learning cbt (computer based) After experiencing a steady decline since the early 1980s, union membership levels saw a small increase in 2007 and 2008. This change, as well as the recently proposed Employee Free Choice Act, has sparked a renewed focus on labor unions and their role in the modern workplace. As a supervisor or manager, it is important to have a basic understanding of workers' rights under the various U.S. labor  more...
Communication Business Etiquette on-line e-learning cbt (computer based) How's it going? Is this an appropriate greeting in today's corporate workplace? How about telephone use? Is it always necessary to return phone calls? If so, how soon should you do it? Is e-mail the method of choice for communicating all your ideas, or is another way better? How important is your tone of voice when dealing with a customer? All these questions are a matter of etiquette. How you  more...
Mastering Negotiation on-line e-learning cbt (computer based) "Knowledge is a treasure, but practice is the key to it." This quote by Thomas Fuller captures one of the guiding philosophies of master negotiating--the desire to constantly hone negotiation skills. Discovering your negotiation power is the first step. Unleashing your negotiating power is the second step; however, you can't stop there. You need more than gumption and gusto to become a master  more...
Self Development Developing Rapport Through Communication on-line e-learning cbt (computer based)cd rom Self-Development: Developing Rapport Through Communication offers the student an overview of the information required to develop communication fundamentals, enhance connections, and create impact with his or her language. The program details how to communicate effectively in writing, in one-to-one and one-to-many conversations, and through nonverbal cues. The program also details how to make a  more...
Economics The Principles of Economics on-line e-learning cbt (computer based)cd rom In Economics: The Principles of Economics you will learn about some of the broad issues and concepts that make up the field of economics. Beginning with some basic definitions, the course builds to introduce economic systems and the concepts of scarcity and wants and how these impact economies. It also places some of its focus on the US economy in general and the Federal Reserve Bank in  more...
Economics Basic Concepts in Microeconomics on-line e-learning cbt (computer based)cd rom Basic Concepts in Microeconomics builds on the general principles introduced in The Principles of Economics by introducing the learner to microeconomic concepts and issues. Such things as market behavior and decision-making, consumer choice and preference and the factors that motivate firms are covered across a range of informative lessons situated in real-life scenarios. Learn To  more...
Grammar Skills Punctuation Mechanics Spelling on-line e-learning cbt (computer based)cd rom Professionals are required to communicate effectively. In doing so, they must have a good understanding of proper grammar skills. This course covers punctuation and mechanics, synonyms, antonyms, and homonyms, as well as commonly misused and misspelled words. Learn To To identify guidelines for using appropriate words when writing. To  more...
Decision Making Problem Solving Decision Making Fundamentals on-line e-learning cbt (computer based)cd rom Decision Making & Problem Solving: Decision Making Fundamentals teaches you a variety of decision making techniques. You will develop the skills that are necessary to make important decisions with various people and ensure the results of your decisions. Learn To Devise objectives given the background information. Establish  more...
Strategic Decision Making Making the Right Decision on-line e-learning cbt (computer based)cd rom Strategic Decision Making: Making the Right Decision offers the student an overview of how to generate options and select the best one. The program details how to develop numerous high-quality options, as well as how to evaluate the options and make a final choice. In addition, the program teaches the learner how to review and learn from his or her experience and the experiences of others.  more...
Achieving Success Without Authority Focusing on Results on-line e-learning cbt (computer based)cd rom Achieving Success Without Authority: Focusing on Results emphasizes the importance as well as the actions necessary to stay focused on achieving results. Each employee within an organization must maintain focus on achieving results and the importance it has to the organization. Employees must understand that even without authority they still have influence to the success of company goals.  more...
Ethics and Professional Knowledge on-line e-learning cbt (computer based) What does being ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities.Project managers must also be aware of their professional duty to contribute to  more...
Getting the Most from Business Documents on-line e-learning cbt (computer based) How often have you or one of your colleagues stayed at work late to finish an important report or proposal to meet a deadline? Then two days later you receive a call from the intended recipient asking you where the report is. You faxed it over and it got lost in their fax room. Now you've missed the benefit of having met your deadline. This familiar scenario illustrates the importance of selecting  more...
From Healing Art Forms Institute
Protection Healing Therapist Accredited Program on-line e-learning cbt (computer based)study at homeself directed Want to claim back your energy and protect yourself from the negativity or the psychic drains out in the world? Become a Protection Healing Therapist! This program will certify you to be and practice Protection Healing work on your clients, friends, and family members! You will learn multiple ways to not only protect by also restore your energy with this comprehensive course to get you  more...
Holistic Pet Care Specialist on-line e-learning cbt (computer based)study at homeself directed Have a passion and heart for healing and saving animals and pets? Always wanted to work with them holistically but not sure where to begin? Our holistic pet care therapist program will teach you all of this and more. This offers certification to be a Holistic Pet Care Specialist which allows you to work with others as well!! Course Materials: Holistic Pet Care Specialist Manual -  more...
From B. F Environmental Consultant Inc
Wetland Delineation Training Course - Wetland Delineation Course 2 on-line e-learning cbt (computer based)study at homecoursewareself directed This 4-hour interactive online course is a continuation of the US Army Corps of Engineers Wetland Delineation Manual-based, 'Wetland Delineation 1: The Basics' which is a prerequisite for this course. This course begins with material covered in Part IV of the manual. Part IV contains sections on preliminary data gathering, method selection, routine determination procedures, comprehensive  more...
Advanced Oil Gas Drilling and Completion Technologies -Horizontal Directional Drilling on-line e-learning cbt (computer based)study at homeself directed Advanced Oil & Gas Drilling and Completion Technologies Training Course is an online training course offered through B. F. Environmental Consultants Inc. The course outlines the current best practices and modern technology has allowed for more efficiency in the search and drilling for oil and gas. Today, more resources are found using fewer wells and at the same time are drilled deeper and  more...
From Pitman Training Centre Notting Hill
Fast Track Microsoft Skills Diploma Our diploma will help you with all the basic business skills an employer will expect from you, such as Word, Excel, PowerPoint, Access and Outlook. Students earning this diploma will be able to make full use of Word's functionality, build complex spreadsheets with Excel, create fantastic presentations with PowerPoint, design labour saving databases with Access and get organised with Outlook.  more...
From The Environmental Academy
IEMA Approved CPD Environmental Awareness Award for Business and Industry Level 2 Online Course on-line e-learning cbt (computer based)study at homegroup study and discussionself directede-book This online course provides learners with an interactive and engaging learning environment but with the benefit of being completed at your own pace. The learning is supported by a library of useful additional materials. Candidates who complete all 8 modules and activities and pass a short multiple choice test at the end of each module, will achieve a nationally recognised environmental  more...
From Minutes-Matter LLC
EKG Online with Personal Coaching on-line e-learning cbt (computer based)can add personal coaching This price of this course is $59. 95 Minutes-Matter facilitates this AHA Online Course What will I learn? Basic EKG is an online, self-directed course designed to introduce healthcare providers to normal cardiac rhythms and prepare them to recognize basic cardiac arrhythmias in clinical practice. This course features a combination of audio, animation, interactive activities, and  more...
From Serebra Learning Corporation
Sales Negotiations Negotiation Strategies on-line e-learning cbt (computer based) In Negotiation Strategies, you will learn about common negotiating strategies, factors that should be considered when choosing a strategy, and how to create the proper atmosphere for negotiations. You will also learn about elements that can derail negotiations as well as guidelines to help keep them on track. In addition, you will learn how to deal with demanding clients and how to adapt when  more...
Making Team Decisions Choose Between Alternatives on-line e-learning cbt (computer based) This course describes the Paired Choice technique of comparing several alternatives to select a single solution in a quick, efficient manner. Professionals who want to collaborate more effectively within a group.  more...
Project Lifecycles and Stakeholders on-line e-learning cbt (computer based) Every project has a beginning and an end, but what happens in between is less predictable. The project life cycle will most likely involve uncertainties, and it's how these uncertainties are handled that determines the outcomes of the project. The more familiar one is with project phases and stakeholders, the more easily one can keep the project on track and on budget. Organizations might "fast  more...
Ethics and Professional Knowledge PMBOK aligned on-line e-learning cbt (computer based) What does being ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities. Project managers must also be aware of their professional duty to contribute to  more...
Optimizing Email at Work on-line e-learning cbt (computer based) In today's business world, e-mail is used to do everything from processing orders to supplying information. Because of the limitations of telephone communication when people who are very busy or sometimes in different time zones work together, e-mail use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in  more...
E-mail as a Marketing Tool on-line e-learning cbt (computer based) How can you find new customers? How can you build stronger relationships with new and existing customers? How can you boost sales of your company's products and services? This course will provide you with useful strategies to help you incorporate electronic mail into your marketing approach. Learn how to communicate effectively with your customers through e-mail. You and your company will benefit  more...
Writing a Business Case on-line e-learning cbt (computer based) Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter.Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned, written, and presented, especially when  more...
Managing and Rewarding Top Performers on-line e-learning cbt (computer based) Does your company have a policy in place for hiring and retaining its top-performing employees? Would you know how to convince valuable employees to stay if they were to hand in their resignation? It is becoming increasingly difficult for companies to retain their top-level employees in today's competitive market. This course examines how to attract and ultimately retain top performers through a  more...
Introduction to Economics Basic Concepts in Microeconomics on-line e-learning cbt (computer based) Basic Concepts in Microeconomics builds on the general principles introduced in The Principles of Economics by introducing the learner to microeconomic concepts and issues. Such things as market behavior and decision-making, consumer choice and preference and the factors that motivate firms are covered across a range of informative lessons situated in real-life scenarios. This course is aimed at  more...
Strategic Decision Making on-line e-learning cbt (computer based) The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP,  more...
Web Design Authoring and Graphics on-line e-learning cbt (computer based) This WestNet e-Learning module provides an overview of software tools that can streamline the job of building Hypertext Markup Language (HTML) pages. We briefly introduce the concepts of Web design and the basic technologies poised to expand the ways we create HTML pages and outline the most common technical problems associated with Web graphics.  more...
Web Technologies on-line e-learning cbt (computer based) This WestNet e-Learning module explores the Web technologies, such as JavaScript and databases, used to enhance basic Web page functionality.  more...
Cisco DESGN 2 0 Multilayer Campus Design on-line e-learning cbt (computer based) To recognize the fundamentals of multilayer campus design and the factors that influence it, and design an enterprise campus architecture and data center architecture Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those  more...
Getting Ready to Write on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course lays the groundwork for solid persuasive writing. It explores the pros and cons of different methods of communication and helps you make the best choice. It will help you set your objective and gives tips on how to identify the best tone for  more...
Do or Delegate on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course is about one of the most fundamental decisions you ever make at work - whether to do a piece of work yourself or delegate it. Delegation is the key to empowerment. This course explores the barriers to effective delegation, the benefits from delegating more, what should be delegated and what shouldn't. It also examines the choice of who you should delegate to. As a result of this course  more...
Windmaster Case Study 5: Identifying Strategic Options on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course takes you onto the second stage of strategic  more...
Windmaster Case Study 6: Evaluating Strategic Options on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines evaluation and selection, the final  more...
Choice Question Bank on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions.  more...
Royce Hotel Case Study 5: Process on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Operations planning and Operations Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of Operations Manager one  more...
Apply the Theory: The Ford Motor Company Case Study on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Operations planning and Operations Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of Operations Manager one  more...
Recruitment & Selection Series: Rating Canditates to a Set Standard on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd If you are judged on the success of your team, it's in your interest to hire the best people for the job. Unfortunately, recruitment decisions are often based on gut feelings and irrelevant details instead of hard evidence of suitability for the job; but employing someone who is not ideally suited can be an expensive mistake. Deciding who actually gets the job is rarely an easy choice. Candidates  more...
Cisco Internetwork Design Part 3: Desktop Protocol Design on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The third course in the Cisco Internetwork Design series focuses on the fundamentals of desktop protocols. Including IPX, AppleTalk and Microsoft Windows. It covers the client/server models and broadcast technologies as they apply to these three common desktop protocols. It also covers the protocols, encapsulations, routing specifics and configuration considerations indigenous to IPX networks It  more...
Grammar Skills: Punctuation, Mechanics and Word Usage on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In Grammar Skills: Punctuation, Mechanics, and Word Usage, participants learn proper word choice and usage, review rules for punctuation and mechanics, and receive guidance on spotting confusing homonyms and overcoming common spelling challenges and errors.  more...
Economics Part 1 The Principles of Economics on-line e-learning cbt (computer based) In Economics: The Principles of Economics you will learn about some of the broad issues and concepts that make up the field of economics. Beginning with some basic definitions, the course builds to introduce economic systems and the concepts of scarcity and wants and how these impact economies. It also places some of its focus on the US economy in general and the Federal Reserve Bank in  more...
Strategic Decision Making: Making the Right Decision on-line e-learning cbt (computer based) Strategic Decision Making: Making the Right Decision offers the student an overview of how to generate options and select the best one. The program details how to develop numerous high-quality options as well as how to evaluate the options and make a final choice. In addition the program teaches the learner how to review and learn from his or her experience and the experiences of others.  more...
From Seletel Informatique
Effective Business Communication on-line e-learning cbt (computer based) This series teaches the writing skills learners will need to effectively communicate in a business setting. They'll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. Audience: This series is for anyone who wants to improve his or her professional writing skills.  more...
From Inspire Education Pty Ltd
Certificate IV in TESOL - Teaching English to Speakers of Other Languages Training Course (50540SA) study at homeself directed Always Wanted to Teach English to International Students? Becoming a qualified English teacher for international students can be an exciting and life-changing career move. Whether teaching international students in Australia or abroad, the Cert IV in TESOL is the qualification of choice and being internationally recognised means you can use it right around the world. TESOL is also suitable for  more...
From ADIAN Collaborative Resolution Solutions Inc
Difficult people on-line e-learning cbt (computer based)study at homeself directed Difficult people are encountered in every area of life. They can provide a challenge to interact with personally or professionally. This course will include how we typically handle difficult people and general ways we can increase effectiveness. Ten common types are defined, the reasons behind their behavior examined and specific tips to work with them detailed. A discussion of our own  more...
Communication on-line e-learning cbt (computer based)study at homeself directed Communicating is something we do everyday. Interacting with another person seems so simple yet it is a much more complex process. This course will assist you in becoming an increasingly effective communicator. The course includes a definition of communication and three fundamental skills to effective communication. Barriers to communication, word choices and representational systems, including  more...
Restorative Justice Restorative Justice is an alternative to traditional court proceedings. The course explores the roots of restorative justice, the differences from traditional mediation and guidelines to follow. We will examine satisfaction, whether or not it is successful, as well as the advantages/ disadvantages of using this approach. Power, choice and control in terms of these mediation sessions will also be  more...
From Sessions College for Professional Design
Dreamweaver I on-line e-learning cbt (computer based)study at homeself directed Develop practical skills for Dreamweaver, the HTML editor of choice for professional Web designers. Dreamweaver integrates a host of Web design tools in one easy-to-use application. Without any prior HTML knowledge, students learn to design sites, creating advanced layouts by using Cascading Style Sheets, typography, colors, tables, and more.  more...
freehand basics on-line e-learning cbt (computer based)study at homeself directed Macromedia Freehand is the vector program of choice for many graphic and Web designers. It's used to create razor-sharp illustrations that print or enlarge to any size with little or no degradation. In this 6-lesson course, you'll explore the wide horizons open to Freehand users. You'll create illustrations, Web graphics, animations, newsletter layouts for print and Web, and more. Once  more...
Illustrator Basics on-line e-learning cbt (computer based)study at homeself directed Build a working knowledge of Adobe Illustrator, the graphic designer's vector program of choice. Course projects explore selection tools, drawing tools, layers, the Pen tool, transformations/distortions, type tools, and modifying paths and shapes. Tapping the power of vector software allows you to produce detailed and scalable art for almost any application.  more...
From The University of Ceramic Tile and Stone
Understanding the Basics of Natural Stone on-line e-learning cbt (computer based) Learn the basics of Natural Stone, Engineered Stone, and Manufactured Stone. This course is for sales people, designers, installers, general contractors, and homeowners. This course will give the student credibility, confidence, and make them more effective at specifying and selling stone. Lesson 1: Introduction and History of Natural Stone Lesson 2: Stone Geology and Formation Lesson  more...
From Testing Solutions Group
ISTQB Foundation Certificate in Software Testing The ISEB/ ISTQB Foundation Certificate in Software Testing (Certified Tester Foundation Level - CTFL) is based on the ISTQB syllabus. This course prepares delegates for the multiple choice examination for the qualification. The course has six main parts: Fundamentals of testing; Testing throughout the life cycle; Static test techniques; Test design techniques; Test management; and Test tools.  more...
From Flci Online
Quiz Hazardous Safety Signs on-line e-learning cbt (computer based)study at homeself directed Quiz Hazardous, Health & Safety Signs - Online Bilingual Self-Directed Training Product : 1. 0. 6. 4 Hazardous & Safety Signs Quiz - Online Bilingual Interactive and Illustrated Multiple-Choice Questions : 150 Questions & Answers - Bilingual Lexicon French - English : 600 Acronyms & 2100 Terms - Test your recognition of hazard & safety symbols, signs, labels, placards, marks,  more...
Quiz Marking Labelling FLCI on-line e-learning cbt (computer based)study at homeself directed Shipping Marks & Labels - Online Bilingual Self-Directed Training Product : 1. 0. 6. 3 Quiz Marking & Labelling - Bilingual Lexicon French - English - Online Bilingual Interactive and Illustrated Multiple-Choice Questions of : 100 Questions & Answers - + 270 Acronyms | + 560 Terms | Shipment Marks & Labels | - Test and Improve your knowledge and find out how much you know about  more...
Quiz Incoterms 2010 on-line e-learning cbt (computer based)study at homeself directed Online Bilingual Self-Directed Training Product : 1. 0. 6. 6 Quiz Incoterms 2010 - Online Bilingual Interactive and Illustrated Multiple-Choice Questions - Global Trade Terms Bilingual Illustrated Glossary - International Trade Terms Bilingual Lexicon - Test your knowledge and find out how much you know about Incoterms 2010 - Quiz of 150 Questions & Feedbacks, each question includes a  more...
From JED New Media inc.
Warm Up with Icebreakers on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Start your training session with an icebreaker that sets a positive tone. Consider the factors affecting your choice of icebreaker and explore tips on where to find great ideas. Outlined here are six examples of proven icebreakers that work in a variety of training environments. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
Be Prepared to Train on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Adequate preparation for training and facilitation sessions is key to their success. If you are called on to deliver one, be sure to consider all the logistics involved. The material presented here will help you successfully plan for a training session. It discusses the choice of venue, publicity and materials required. 40-minute online tutorial  more...
From Testing Solutions Group
ISTQB Advanced Technical Test Analyst inc Revision Exams Online This online course (120 days access) prepares students for the ISTQB Advanced Level Technical Test Analyst exam (Certified Tester Advanced Level CTAL) based on the ISTQB Advanced level syllabus. It extends the knowledge gained in the ISEB/ ISTQB Foundation Certificate in Software Testing and is one of three certificated courses to support Advanced Level in the ISTQB scheme. The Advanced  more...
ISEB Intermediate Certificate in Software Testing inc Revision Exams Online ISEB Intermediate Certificate in Software Testing is based on the ISEB syllabus. It extends the knowledge gained in the ISEB Foundation Certificate in Software Testing. This course prepares delegates for the multiple choice examination for the qualification. The course has five main parts: Testing Fundamentals; Reviews; Testing and Risk; Test Management; and Test Analysis.  more...
From Managed Design Inc
Autodesk Inventor 2011 Fundamentals Cost: $695. 00 Approximate Time To Complete: 5 Days Paid Access Period: 6 Months With different product configurations that offer specific levels of functionality, Inventor is the best choice for AutoCAD users in the manufacturing space. Inventor 2011 Fundamentals introduces the concepts and techniques of 3D parametric modeling with Autodesk Inventor. Enable students to create and edit parts,  more...
From HRD Services
Management Courses Higher Education Diplomas instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminarcomputer lab Edexcel BTEC Level 5 Diploma in Management and Leadership (QCF) BTEC Professional Qualifications in Management Studies have changed. The new QCF Qualifications in Management and Leadership replace the old Professional Management Studies suite of Qualifications, offering students the choice of the BTEC Award, Certificate and Diploma in Management and Leadership. Edexcel BTEC Level 5 Diploma  more...
From ProTrain Online
Gaming: Video Game Develpment Foundations on-line e-learning cbt (computer based)study at homeself directed This four-course pack includes everything you need to get started as a 3D game engine developer. It includes thorough training in C++ programming, core mathematics, and foundation level 3D graphics engine development. This is the best enrollment bundle choice for the majority of incoming students. Includes 3 Textbooks, 3 CD-ROMs, 30+ Hours Presentation (Recorded), 30 Weeks of Live Instruction.  more...
From Lean Manufacturing Consulting, Inc.
On-Line Lean Manufacturing Training and Certification on-line e-learning cbt (computer based)study at homecd rombooktrain the trainerDirected Study On-Line Evolver Lean Certification Program The On-Line Evolver Lean Certification Program allows participants to obtain an Evolver lean certification without leaving their place of business or residence. On-line participants will work one-on-one with an instructor during the entire certification process. Upon completion of their directed studies, all participants will have the ability to  more...
From Morningstar Ventures
360 Degree Feedback Assessment Complete 360 Feedback Solutions Our web-based 360 leadership assessment makes creating and launching online 360 surveys and assessments easy and effective. We provide a professional assessment service that ensures your 360 process is a powerful leadership development tool in your organization. We offer customized surveys aligned with your companya ™s leadership competencies, for one  more...
From Teracom Training Institute
Certified Telecommunications Analyst - Certification on-line e-learning cbt (computer based) Teracom is your best choice for obtaining a telecom certificate. We are a Gold Training Partner of the Telecommunications Certification Organization, authorized to administer the TCO Certified Telecommunications Analyst (CTA) certification exam and award the certification. CTA certification is proof of your solid understanding of telecom, datacom and networking fundamentals, jargon, buzzwords  more...
From Coaching Ourselves
From Top Performer to Manager Author: Karl Moore Senior management often promotes top performers into management positions, but is this always the best choice? While this may seem to be the obvious path, the skills required to be a top performer are quite different from the skills needed to be an effective manager. The objectives for this exploration are to: * Reflect on your own managerial path. * Determine  more...
From PDHengineer. com-Decatur Professional Development, LLC
Continuous Commissioning - Maximizing Building Energy Efficiency and Comfort on-line e-learning cbt (computer based) Overview Building commissioning has emerged as the preferred method of ensuring that building systems are installed and operated to provide the performance envisioned by the designer. While most commissioning processes focus on bringing building operation to the original design intent, Continuous Commissioning is different. Continuous Commissioning focuses on optimizing HVAC system operation  more...
Operational Efficiency - O M Best Practices on-line e-learning cbt (computer based) Effective O&M is one of the most cost-effective methods for ensuring reliability, safety, and energy efficiency. Inadequate maintenance of energy-using systems is a major cause of energy waste in both the federal government and the private sector. Energy losses from steam, water and air leaks, uninsulated lines, maladjusted or inoperable controls, and other losses from poor maintenance are often  more...
Indoor Environmental Quality on-line e-learning cbt (computer based) Overview Indoor air quality (IAQ) problems can be caused (or avoided) at virtually any stage in the design, construction, and operation of any facility. During building design, such issues as roof overhangs (to keep out rain), location of outside air inlet ports, glazing specifications (relative to potential condensation and mold growth), formaldehyde content of cabinetry, and entryway design  more...
Building Security Initiatives Energy Savings and Trade-offs on-line e-learning cbt (computer based) Overview Since September 2001, most public agencies and many private firms have focused (or sometimes re-focused) attention on security issues, especially in high-visibility public gathering places and government workplaces. For DOE's Office of Energy Efficiency and Renewable Energy (DOE/EERE), this new focus on security may create both opportunities and challenges for its primary mission  more...
Lab Design for Energy Savings on-line e-learning cbt (computer based) Overview As a building type, the laboratory demands our attention; what the cathedral was to the 14th century, the train station was to the 19th century, and the office building was to the 20th century, the laboratory is to the 21st century. Unfortunately, a laboratory is also a prodigious consumer of natural resources. The challenge for architects, engineers, and other building professionals  more...
Crawlspace Construction of Buildings Located in Special Flood Hazard Areas on-line e-learning cbt (computer based) This one-hour course is based on the FEMA construction guidelines for crawlspace foundations used for residential buildings, which are located in Special Flood Hazard Areas (SFHAs). Crawlspace foundations are commonly used to elevate the lowest floors of residential buildings located in Special Flood Hazard Areas (SFHAs) above the Base Flood Elevation (BFE). This course provides guidance on  more...
Design and Construction Guidance for Breakaway Walls on-line e-learning cbt (computer based) This (one-hour) course is based on the FEMA construction guidelines for ? breakaway? walls used below Elevated Coastal Buildings. In Coastal High Hazard Areas (Zones V, VE, and V1-30), the National Flood Insurance Program (NFIP) regulations require that communities participating in the program adopt floodplain management ordinances or laws requiring that all new and substantially improved  more...
Guidelines for Energy Management Overview - Energy Star on-line e-learning cbt (computer based) Overview EPA offers a proven strategy for superior energy management with tools and resources to help each step of the way. Based on the successful practices of ENERGY STAR partners, these guidelines for energy management can assist your organization in improving its energy and financial performance while distinguishing your organization as an environmental leader. In this course, the student  more...
Vapor Barriers Under Concrete Slabs - How to Select and Locate on-line e-learning cbt (computer based) Overview A vapor barrier is one of the most critical building components used to prevent indoor air quality issues and minimize moisture-related concrete slab and flooring system failures. Proper selection of a vapor barrier based upon the criteria of low permeance, high tensile strength, high puncture resistance, and chemical resistance will ensure that the vapor barrier not only performs as an  more...
Mold in the Workplace on-line e-learning cbt (computer based) Overview Mold is a hot topic, THE hot topic of concern in the building industry today. This is because it is generally one of those unquantifiable variables for most people and even most "experts". This is because each human being that inhabits a building is a unique person with unique physical and mental attributes that may or may not make many molds problematic for them. In this  more...
Insulation Basics on-line e-learning cbt (computer based) Overview In today's building industry, there are several commercial type buildings that are using building techniques similar to residential construction with respect to materials and installation details for slabs, underground foundation walls, exterior above ground walls, ceilings, attics and roofs. Although the building codes for commercial construction are different than those for  more...
Energy Saving Initiatives - Residential and Light Commercial on-line e-learning cbt (computer based) Overview In this course the student will learn some of the basic techniques involved with energy savings in the buildings that are typical of both residential and light commercial multi-family facilities. The source documents is written around residential type building construction; however the student will learn that some of the basic energy saving principles used in residential construction  more...
Sustainable Design - Integrated Building Design Building Envelope Energy Saving Opportunities on-line e-learning cbt (computer based) Overview Integrated building design is a process of design in which multiple disciplines and seemingly unrelated aspects of design are integrated in a manner that permits synergistic benefits to be realized. The goal is to achieve high performance and multiple benefits at a lower cost than the total for all the components combined. This process often includes integrating green design strategies  more...
Water and Wastewater Design in Buildings on-line e-learning cbt (computer based) Overview Sustainable design involves integration of multiple disciplines. The goal of effective water management is to reduce water consumption without compromising the performance of equipment and fixtures. Using water more efficiently is a green strategy for several reasons: it reduces pressure on sometimes-limited water resources, reduces the amount of energy and chemicals used for water and  more...
Heating and Cooling System Upgrades - Energy Star on-line e-learning cbt (computer based) Overview Heating and cooling systems are the largest single consumers of energy in buildings. These systems condition the air within a building so that occupants are comfortable. Heating and cooling systems consist mainly of chillers, boilers, cooling towers, and pumps. There are central heating and cooling systems, and unitary systems that combine heating and cooling. Opportunities exist for  more...
Building Envelope Airtightness on-line e-learning cbt (computer based) Overview Infiltration in commercial buildings can have many negative consequences, including reduced thermal comfort, interference with the proper operation of mechanical ventilation systems, degraded indoor air quality, moisture damage of building envelope components, and increased energy consumption. The objective of the study used for this course was to investigate the impact of envelope  more...
Reconstruction Standards for Historic Buildings on-line e-learning cbt (computer based) Overview This (two-hour) course will be specifically based on the portion of those standards and guidelines, which concern "Reconstruction" of historic buildings. Reconstruction is defined as the act or process of depicting, by means of new construction, the form, features, and detailing of a non-surviving site, landscape, building, structure, or object for the purpose of replicating  more...
Commercial Heat Pump Water Heaters on-line e-learning cbt (computer based) Overview The commercial HPWH is one of many energy-efficient technologies which have been carried through the R&D stage and brought to market. A heat pump water heater is an effective and efficient way to provide hot water for commercial buildings. The system uses a water heating heat pump to move heat from a cool reservoir such as air and transfer this heat into water. The system employs  more...
Moisture Intrusion and High Ambient Humidity Causation Analysis on-line e-learning cbt (computer based) This course provides a good overview of the various causes of undesired high humidity and moisture intrusion within building structures, and the methods and technology used to analyze such conditions. Recommending or designing an engineered solution to such problems requires a fundamental understanding of their root cause. Field engineers and design engineers who are involved with forensic  more...
Modulating Condensing Fuel-Fired Water Heaters and Hydronic Boilers on-line e-learning cbt (computer based) A modulating/condensing fuel-fired water heater or hydronic boiler can avoid losses associated, in conventional units, with cycling at less than full load and with unrecovered latent heat of water produced in the combustion process. A system which incorporates features that minimize cycling by modulating fuel and air flow to the combustor and that recover additional heat from condensing moisture  more...
How You Can Become Registered As An Architectural Engineer on-line e-learning cbt (computer based) Attention New York Engineers: This course cannot be taken to fulfill your continuing education requirements for the state of New York since the course does not fall under the category of "Areas of Practice" or "Laws / Rules." For more information, check the New York State Board Requirements. Overview Obtaining professional registration as an Architectural Engineer can open new career paths  more...
Building Design Specifications and Tools on-line e-learning cbt (computer based) Attention New York Engineers: This course cannot be taken to fulfill your continuing education requirements for the state of New York since the course does not fall under the category of "Areas of Practice" or "Laws / Rules." For more information, check the New York State Board Requirements. Overview This course will introduce you to the single most comprehensive source of ?hands-on?  more...
An Introduction to Passive Solar Buildings on-line e-learning cbt (computer based) Attention New York Engineers: This course cannot be taken to fulfill your continuing education requirements for the state of New York since the course does not fall under the category of "Areas of Practice" or "Laws / Rules." For more information, check the New York State Board Requirements. Overview Passive solar energy is one of the most efficient forms of energy in the world. Not only  more...
Green Roofs on-line e-learning cbt (computer based) Because of their many energy-saving and environmental benefits, green roofs are a promising technology for energy-efficient buildings. In a green roof, a layer of vegetation covers the surface of a roof to provide shade, cool indoor and outdoor temperatures, provide storm water management, and more. In this course the student will learn about the benefits of green roofs, estimated savings and  more...
Designing Radon-Resistant Homes on-line e-learning cbt (computer based) Overview Radon is a colorless, odorless, radioactive gas, which is found in all homes in varying amounts depending on the locality. Radon levels are measured in picocuries per liter of air (pCi/L) where a picocurie is a measure of radioactivity. The national average level within homes is about 1.3 (pCi/L). Not everyone who is exposed to elevated levels of radon gas will develop lung cancer, but  more...
Reduction of Radon Levels in Schools and Other Large Buildings on-line e-learning cbt (computer based) Overview Radon is a naturally occurring radioactive gas in ambient air. It can also accumulate in varying amounts in enclosed buildings. Radon is estimated to cause many thousands of lung cancer deaths each year. In fact, the Surgeon General has warned that radon is the second leading cause of lung cancer in the U.S. today. Our increased understanding of the risks posed by indoor radon has  more...
Preservation Standards for Historic Buildings on-line e-learning cbt (computer based) Overview The Secretary of the Interior is responsible for establishing professional standards and providing advice on the preservation and protection of all cultural resources listed in or eligible for listing in the National Register of Historic Places. The Secretary of the Interior's Standards for the Treatment of Historic Properties, apply to all proposed development grant-in-aid  more...
Rehabilitation Standards for Historic Buildings on-line e-learning cbt (computer based) Overview The Secretary of the Interior is responsible for establishing professional standards and providing advice on the preservation and protection of all cultural resources listed in or eligible for listing in the National Register of Historic Places. The Secretary of the Interior's Standards for the Treatment of Historic Properties, apply to all proposed development grant-in-aid  more...
Restoration Standards for Historic Buildings on-line e-learning cbt (computer based) Overview Rather than maintaining and preserving a building as it has evolved over time, the expressed goal of the Standards for Restoration and Guidelines for Restoring Historic Buildings is to make the building appear as it did at a particular-and most significant-time in its history. As opposed to other treatments, the scope of work in Restoration can include removal of features from other  more...
Laboratory Building Energy Analysis on-line e-learning cbt (computer based) Overview Because laboratories use a high amount of energy, often more than five times as much per square foot as an office building, it is important to find cost-effective ways to reduce their energy use and costs. In this course the student will learn about energy efficiency strategies including reducing the air flow during unoccupied periods, variable-air-volume systems, lower static  more...
Spectrally Selective Window Glazings on-line e-learning cbt (computer based) Spectrally selective glazing is window glass that permits some portions of the solar spectrum to enter a building while blocking others. This high-performance glazing admits as much daylight as possible while preventing transmission of as much solar heat as possible. In this course the student will learn about the low-emissivity spectrally selective fenestration glazing benefits, energy savings  more...
Energy Policy Act of 2005 - Title I - Energy Efficiency on-line e-learning cbt (computer based) This 4-hour course reviews Title I of the Energy Policy Act of 2005. Title I of the Act concerns energy efficiency improvements in the United States. Title I of the Act amends many existing programs related to energy efficiency in Federal buildings, State energy efficiency programs, and programs that address the energy efficiency of commercial products. This is the portion of the Title that  more...
Residential Guide to Earthquake Design and Construction - Part 2 on-line e-learning cbt (computer based) The purpose of this course is to familiarize the engineer with the basic principles of earthquake-resistant design for residential construction. Adequate construction is required in order for a structure to fair well during and after an earthquake. This course will cover the general earthquake-resistance requirements in the International Residential Code, IRC, along with typical construction  more...
Solar Water Heating Systems on-line e-learning cbt (computer based) Overview This four-hour course is a review of how solar water heating systems work and the components that constitute a solar water heating system. The course discusses the types of systems, the characteristics of solar radiation, the types of collectors and the balance of system equipment. In addition there is a section on how to calculate the size of a system and an overview of the design  more...
Ozone for Improving Indoor Air Quality - Myths Realityies on-line e-learning cbt (computer based) Overview With public concern about indoor air quality rising, many people are unknowingly making it worse by using air purifiers or other devices that intentionally inject ozone into the indoor spaces. Manufacturers and vendors of ozone generators often claim that these devices eliminate bacteria, mold, and chemical contaminants from the air, and that they help persons with asthma and allergies.  more...
Residential Guide to Earthquake Design and Construction - Part 1 on-line e-learning cbt (computer based) The purpose of this course is to familiarize the engineer with the basic principles of earthquake-resistant design for residential construction. Adequate construction is required in order for a structure to fair well during and after an earthquake. This course will cover the general earthquake-resistance requirements in the International Residential Code, IRC, and requirements for foundation and  more...
An Introduction to Roofing Systems on-line e-learning cbt (computer based) Overview This is an introduction to roofing systems. You will learn how to specify roofing systems and incorporate appropriate engineering details into your working drawings on a wide variety of projects. You will learn about the different types of roofing systems for steep- and low-slope roofs, considerations when selecting a system, re-roofing and re-covering issues, design considerations, and  more...
Energy Savings in Building Electrical Mechanical and Plumbing Systems on-line e-learning cbt (computer based) Overview In today's building industry, the concept of integrated sustainable design has taken root and is branching out into full blossom. Green is in. Green is considered the responsible way to design. Integrated design is a process whereby the various disciplines involved in design-architect, mechanical engineer, electrical engineer, interior design professional, etc.-work together to  more...
Design of Commercial Buildings to Mitigate Terrorist Attacks on-line e-learning cbt (computer based) Overview The purpose of this course is to introduce concepts that can help building designers and building owners to mitigate the threat of terrorist attacks on new buildings. This course specifically addresses four high-population, private-sector building types: commercial office, retail, multi-family residential, and light industrial, although many of the concepts presented are also  more...
Agitator Design Principles for Pharmaceutical and Biotechnology Applications on-line e-learning cbt (computer based) This course presents a rather intense introduction to the major principles of agitator process design, as applied to liquid and gas-liquid systems as commonly found in the Bioprocessing and Pharmaceutical industries. A brief introduction is given to the basics of agitation theory as applicable, but the emphasis is on practical application of theory, rather than as an academic treatise. Specific  more...
Developing a High Performance Project Team on-line e-learning cbt (computer based) The Project Management Institute labels the four stages of a project as, ? forming, storming, norming, and performing? . The inclusion of a stage called ? storming? is an admission that we could do a better job with the human side of projects: especially on large projects involving hundreds of people and hundreds of millions of dollars. This course is designed for any project manager or  more...
Preparing to Lead on-line e-learning cbt (computer based) Human Resource professionals know that the quality of the relationship between employees and their immediate supervisor is the primary factor that determines the employee? s performance, productivity, and morale. The best way to recruit and retain employees is for an employer to develop the organization? s leadership skills from top to bottom. This course will be an essential tool for those  more...
Project Negotiation Skills - Strategies and Tactics on-line e-learning cbt (computer based) This course will help participants understand the risk involved in a traditional ? win-win? approach to project negotiations and develop a new strategy and supporting tactics that will either assure ? satisfaction? on both sides or at least maintain good will if an agreement cannot be reached. They learn to analyze the nature of their satisfaction for every negotiating situation and develop  more...
Presentation Skills for Engineers on-line e-learning cbt (computer based) Overview This course enhances the engineer's ability to deliver more effective presentations. With better presentation skills, the engineer is more able to accurately transfer technical knowledge to the listening audience. The engineer will learn the ten questions to be answered before developing the presentation, general ideas on presentation organization, points for improving delivery  more...
PC Fundamentals for Design Professionals on-line e-learning cbt (computer based) Overview The goal of this 1-hour online course is to provide a basic understanding of what's inside the Personal Computer that you use every day. Much of this knowledge will even apply to much larger computers. The content is geared for design professionals, but is understandable and usable by anyone. After completing this course, you should have a better understanding of your Personal  more...
Writing Special Provisions on-line e-learning cbt (computer based) This course covers the general format, content and purpose of a Special Provision that could be used in a set of contract documents for an infrastructure project such as a roadway, drainage or utility improvement. The course describes the basic format of a Special Provision by defining its purpose, identifies the various types of Special Provisions, and explains the importance of proper grammar  more...
Managing Teams in the Workplace on-line e-learning cbt (computer based) Overview Research studies suggest that employees who indicated better interpersonal relationships with supervisors and co-workers report higher levels of job satisfaction (Valerius L., Shinew, K. & Waut, J. (1996). Job satisfaction and interpersonal relationships often develop as a result of teamwork within organizations. Hence, contemporary organizations have placed an increasing emphasis  more...
Energy Management Mistakes in Industrial and Commercial Facilities on-line e-learning cbt (computer based) Overview In every industry, from retail outlets to manufacturing plants, energy costs are a large part of each facility's operating expenses. With energy costs continuing to rise, it is imperative that businesses learn to manage their energy consumption. What does this mean? What is energy management and what are some of the common mistakes that I, as an engineer or manager, should be  more...
Contract Writing for Engineers on-line e-learning cbt (computer based) Overview As a professional engineer, you will likely be called upon to write (or at least review) contracts at some point in your career. If you intend to bid on a project, purchase equipment or hire a sub-contractor, a contract will be required. Except for the simplest of transactions, almost all agreements to provide a product or a service for commercial, industrial, or government work will  more...
PC Networking for Design Professionals on-line e-learning cbt (computer based) Overview Networking our computers has become a necessity for professionals in the design and construction fields... even in the smallest of offices. This 2-hour online course introduces you to today's most commonly used networking technologies. It will help you to become familiar with networking lingo so that you can speak the same language as your favorite IT person, familiarize you with  more...
Analyzing Employee Performance Problems on-line e-learning cbt (computer based) This online course will teach you how to analyze employee performance problems quickly and identify methods of dealing with them effectively. It takes you systematically through ten sequential steps to discover whether something that management controls is the root of the problem. This technique allows managers to retain good will with employees by looking at reasons other than the employee first  more...
Understanding Performance and Productivity on-line e-learning cbt (computer based) This course will help you understand the ? why? behind work performance principles and help you develop the ? how? that is best for your situation. There is a significant difference between being busy and being productive and a simple way to make sure your employees are always productive. Additionally, participants will learn to define productivity and identify the difference between work  more...
Motivating People on-line e-learning cbt (computer based) This course is a practical approach to the concept of motivation: what it is, what it means to different people, how to discover what motivates different people, and how to create a motivational culture in a workplace. There are several thought-provoking questions to help the student apply the course to themselves and their workplace in a simple, consistent, and straightforward manner. The  more...
Conflict - Understanding and Managing on-line e-learning cbt (computer based) Conflict is part of everyday work life. We may not even notice only minor irritations because we are so used to them. However, these can easily build into something that can cause great tension within a work team. This course will help you identify typical reasons for conflict, the three escalating stages of it, and devise strategies for preventing it from getting disruptive. There is also a  more...
Preparing and Presenting Technical Information on-line e-learning cbt (computer based) This course takes you step by step through the process of preparing and delivering a clear and lucid technical presentation at scientific and professional meetings. The guidance provided is also applicable to the preparation and delivery of less formal presentations, such as those given in the form of internal company reports to corporate executives or as lectures prepared and delivered by  more...
Personal Computers for Engineers How to Keep Your Computer Safe and Functional on-line e-learning cbt (computer based) The personal computer has become an indispensable tool in the practice of engineering. Many engineers now rely on their computer more than their calculator, more than their phone ? in fact, more than any other instrument. If you rely on a personal computer or laptop to send emails, write reports, and perform calculations, then you have likely experienced at some point the frustration of a slow  more...
Principal-Agency Issues and the Engineer-Manager on-line e-learning cbt (computer based) Overview Agency theory applies to all aspects of the licensed professional engineer in describing that person?s motivation, their interaction with other engineers and other disciplines, and in dealing with external non-engineer decision makers such as political office-holders. The course applies centuries-old theories developed in economics and finance and behavioral sciences, which are still  more...
Supply Chain Management 101 on-line e-learning cbt (computer based) Overview The supply chain of a business includes all of the facilities, functions, and activities involving the flow and transformation of goods and services from raw materials to final customer, as well as the associated information flows. It is an integrated group of processes to ?source,? ?make,? and ?deliver? products. This course helps the student understand the many interrelated  more...
An Engineer s Guide to Influencing Public Policy on-line e-learning cbt (computer based) Overview This is a tale told by an Engineer who ventured into a land seldom visited by his kind. Specifically, the Land of Public Policy. It is a story filled with high hope, confusion, disillusionment, frustration, anger, a creeping realization of how this strange new world really works and, finally, an understanding of some strategies and techniques that those of his ilk might think about  more...
Marketing Your Professional Services on-line e-learning cbt (computer based) Overview If you have ever thought about marketing your professional services but weren?t sure about how to get started or even whether it is a feasible idea, this course is for you. It will give you an understanding of why most businesses fail and how to develop a marketing strategy. You will learn how to select the target market best suited for your situation, how to define the mix of  more...
An Engineering Company s Greatest Assets Are Its Employees - Hiring Retaining the Best on-line e-learning cbt (computer based) ...obal marketplace, top employees are given nearly an endless choice of career paths, employment opportunities, and technology focuses. The author has spent twenty-five years in the industrial automation and systems integration field, both as an employee and as a business owner. He has seen first-hand the challenges and rewards of developing younger engineers, maintaining an experienced staff,  more...
Technical Writing for Engineers on-line e-learning cbt (computer based) Overview Effective communication skills are essential to your professional development. This course provides engineers with the tools necessary to write effective specifications, reports, letters, contracts and other documentation required in an engineer's professional practice. Patent writing, video-script writing and copyrighting are also covered. The student must take a multiple-choice  more...
How to Give an Effective PowerPoint Presentation on-line e-learning cbt (computer based) This three-hour course contains specific advice and guidance on how to use The Microsoft PowerPoint presentation program to give effective presentations. The course provides general guidance on the use of text, color, bullets, visuals, and special effects in presentations. Tips are included on how to use a few of the unique features of PowerPoint. The student must take a multiple-choice quiz  more...
Report Writing for Engineers on-line e-learning cbt (computer based) Nearly every project, development, or study calls for concluding paperwork; some sort of a report. There have been many reminders and cartoons saying that ? the job is not finished until the paperwork is done? . But often there is reluctance on the part of those involved to pursue the task of preparing a report. This course explains why some of the reluctance appears, suggests a technology-based  more...
Interest Rates on-line e-learning cbt (computer based) Have you ever wondered what makes up an interest rate? Curious as to how the Federal Government influences the cost of borrowing money? Have you ever wondered ? what is the appropriate interest rate to use in a financial analysis? ? This course can help you understand what makes up an interest rate and how the cost of money is ultimately determined. This course is a basic primer on interest rates  more...
Introduction to Visual Basic 2008 Express for Engineers on-line e-learning cbt (computer based) Overview This course introduces the reader to Visual Basic 2008 Express Edition by Microsoft in an easy-to-understand fashion. While it is not intended to be a complete tutorial, the student will learn basics and become familiar with the code used to write many of today?s computer applications. The course covers program development and mentions some of the tools used by programmers. Some  more...
Capacity Planning Fundamentals on-line e-learning cbt (computer based) Overview Long term capacity planning is a strategic decision for a company that must be carefully researched before implementation. The placement of equipment and its related work and maintenance access, material and work flows, plus potential expansion is critical because plant design and construction are normally tied to it. Clearly, this is an example of form following function. This course  more...
Introduction to JavaScript for Engineers on-line e-learning cbt (computer based) Overview This introduction to the use of JavaScript is valuable for engineers of all disciplines. You do not need prior knowledge of HTML or JavaScript and do not need to buy or download anything since the core portion of JavaScript is in all browsers. In fact, you do not even need to have an HTML editor. The Notepad program included with Windows can be used to edit JavaScript documents. With  more...
Budget Concepts for Non-Financial Leaders on-line e-learning cbt (computer based) This course is designed to help those in mid-level or line leadership positions in organizations or projects who do not have financial backgrounds to understand more about the behind-the-scenes activities involved in selecting, collecting, and monitoring data involved in typical budget development. It will help leaders who do have strong financial backgrounds develop their subordinates?  more...
Do It Yourself Teambuilding on-line e-learning cbt (computer based) Many project engineers and managers believe that people assigned to projects will automatically be as productive as possible because they are professionals and they are ? supposed to? . The reality, however, is often much different because levels of individual commitment are based upon the team member? s perceptions of shared risks, rewards, threats, and opportunities. This course teaches  more...
How to Develop or Save A Project Team on-line e-learning cbt (computer based) The title of this course, How to Develop (or Save) a Project Team, may sound like it is trying to cover two completely different concepts at the same time. ? How can you discuss developing and saving a project team in the same course?? is a reasonable question. If you consider there is a strong possibility that the reason a team needs saving is because it was not developed correctly in the first  more...
Civil Behavior in the Workplace - A Manager s Perspective on-line e-learning cbt (computer based) There has been a steady increase of lawsuits in our country stemming from behavioral issues in the workplace. This litigation is very expensive from financial and productivity standpoints of employers and financial and career impact standpoints of employees. You can do a lot to protect yourself from negative financial and career impacts by learning what your employer expects you to do. Also,  more...
Interviewing Effectively - How to Select the People You Really Need on-line e-learning cbt (computer based) For many people, making a successful hiring selection is a lot like describing their taste in art: "I'm not sure how to describe it but I'll know it when I see it " Think back to the last time you interviewed an applicant. If you are like many others without interview training, you may have found yourself doing more talking than listening rather than learning about his or her strengths  more...
Financial Analysis for the Professional Engineer on-line e-learning cbt (computer based) The course advances the professionalism of engineers and engineering-managers/owners through the language of finance and accounting. Financial mathematical tools are introduced or re-introduced into the engineer? s project planning and budgeting analysis so that the PE can interact with other professions including senior and executive management and stakeholders of the operations. Participants  more...
Leading Change - A Practical Guidebook on-line e-learning cbt (computer based) This four-hour course will help those assigned to take a principle role in an organization? s change initiative to develop a useful, step-by-step strategy for change. It provides a broad understanding about the nature of change, tips on developing a heart-engaging vision statement designed to mobilize the workforce toward the desired future, how to determine an organization? s readiness for  more...
Delegation and Empowerment What Why When and How on-line e-learning cbt (computer based) There are many management topics that will teach you about coping in a world of rapid change, managing productivity, tips on goal setting, and the need for dividing the existing work among employees via delegation. It doesn? t take a rocket scientist to realize that a shared workload gets accomplished quicker with less wear-and-tear on each participant. There aren? t as many resources, though,  more...
Advanced Visual Basic 2008 Express Edition for Engineers on-line e-learning cbt (computer based) Overview This is an intermediate course in programming using the Visual Basic 2008 Express Edition that is appropriate for all engineers. No prior knowledge of Visual Basic is needed. It is not necessary that you have to have completed the Introduction to Visual Basic 2008 Express Edition for Engineers course as the concepts covered in the Introduction course are reviewed in this course.  more...
Measuring Performance and Productivity on-line e-learning cbt (computer based) This course will help you apply the foundation taught in Understanding Performance and Productivity (Course #BS-2005) to real work settings. Students can use these practical tools to construct performance measurements processes that include graduated performance levels, feedback loops, and defensible documentation of results for ? hard? and ? soft? skills as well as any activity requiring a  more...
Financial Proposals - The Why and How on-line e-learning cbt (computer based) This course provides the ? big picture? to anyone with the responsibility of developing and presenting a financial proposal for new equipment, staffing, reorganization, or additional resources. First, we introduce the essential elements that are critical to a successful proposal. Without all of these, you are just wasting time and risk damaging your credibility. Next is the selection of the  more...
How to Read a Financial Statement on-line e-learning cbt (computer based) This five-hour course explains how to read and interpret the financial statements of a business enterprise. This is not an accounting course, but accounting is the language of business and it is important for the understanding of the financial well being of a business. The course reviews the basic financial statements including the balance sheet, income statement, statement of cash flows, and  more...
Creating and Retaining a Diverse and Productive Workforce on-line e-learning cbt (computer based) Major league baseball broke the color barrier not because of social consciousness but because they could no longer ignore the talented black players who performed so superbly. This course will teach you how to work with senior management in your organization as an internal consultant to focus on performance measurements and issues that will help create and retain a diverse and productive  more...
Creating an Effective Project Team Performance Assessment Process on-line e-learning cbt (computer based) This online course will teach you how to develop an easy-to-manage performance assessment system for project team members that provides fair and objective assessment within a typical project matrix organization. It will help you develop objective and measurable performance expectations for the ? hard? and ? soft? skills that are essential to a project? s success. It gives the employee a way to  more...
Negotiating Skills for the Workplace on-line e-learning cbt (computer based) Participants will learn some very simple, yet powerful, principals about negotiations that are applicable in any situation. Whether you are very confident and assertive or introverted and compliant, these techniques will help you prepare for and conduct negotiations more successfully than you ever have before. You will also learn how to identify and counter some of the typical 'dirty tricks'  more...
Preparing to Succeed - Charting Your Own Self-Development on-line e-learning cbt (computer based) The US Army used to have this slogan: ? Be All You Can Be? as a recruiting enticement because it knew many young people really did not have an idea of what their future held - or what they wanted it to hold for them. Many people feel it is the obligation of their employer to help them develop their career. Human Resource professionals know that employers with strong employee development programs  more...
Leadership Fundamentals I on-line e-learning cbt (computer based) This online course will teach you how to develop practical leadership skills for use with any workforce regardless of educational, professional, or social background. You will learn effective and proven techniques in motivating people, setting effective performance objectives, assessing that performance easily, and coaching for performance. You will receive tools that you can use immediately in  more...
Leadership Fundamentals II on-line e-learning cbt (computer based) This online course will teach you how to develop practical leadership skills for use with any workforce regardless of educational, professional, or social background. You will learn effective and proven techniques in dealing with employee conflict, counseling employees effectively on work performance issues, a guide to developing an effective work team, problem solving with employees, and  more...
Leading the Multi-Generational Workforce on-line e-learning cbt (computer based) Recorded history shows us there has always been concern about generational differences. Excavations of Roman ruins dated hundreds of years B.C. provided translated statements of alarmed city officials talking about their problems with the younger generation and wondering what will become of their society when the ? stabilizing influence? of their elders passes away. Technological advances in  more...
No Cost Ways to Increase Productivity on-line e-learning cbt (computer based) Systematic explanations and guidance help users understand what may be limiting productivity so they can either make changes themselves or gain the support of senior management for help in doing so. The objective of this course is to provide guidance to motivated individuals who want to improve the productive environment at their workplace without incurring significant expense. The student must  more...
Manage Productivity to Maximize Profit on-line e-learning cbt (computer based) This course is for people wanting to understand the design and management of efficient work processes in any environment for any product. Public organizations will benefit as much as private because work efficiency and productivity is essential to both. The concepts presented here are universal whether processing legal documents or building toasters on an assembly line. Plenty of practice  more...
Finance and Accounting for Engineers on-line e-learning cbt (computer based) The scope of this seminar is to provide an overview of important principles in the fields of finance and accounting. This self study course caters to Engineers, Technicians and Technical Managers. Most Engineers, Technicians and Technical Managers feel inadequately equipped for understanding certain important finance and accounting principles and tools. Understanding of finance and accounting  more...
Supervising Difficult People on-line e-learning cbt (computer based) Overview A fact of work life for everyone in a supervisory role (this also includes the terms ?management? and ?leadership?) is that at some point, you will have to deal with difficult people. Unfortunately, their behavior is rarely difficult enough that you have reason to terminate them on the spot and be finished with the problem. No, they seem to do just enough to become a constant irritation  more...
Understanding Roundabouts on-line e-learning cbt (computer based) Overview Traffic circles have been used in the U.S. since 1905. The modern roundabout, developed in the United Kingdom, was developed to rectify problems associated with traffic circles. This course will provide information that will guide the engineer in planning, designing and constructing several types of roundabouts. Several traffic scenarios will be provided along with information to get a  more...
Low Cost Shore Protection on-line e-learning cbt (computer based) Overview The purpose of this course is to familiarize engineers with various established methods of low cost shore protection. It is written for the individual who is knowledgeable in general civil engineering design and construction, but is not a specialist in coastal engineering or shoreline protection. In distinguishing between low cost and cheap, one should remember that practically any  more...
Design and Construction of Levees on-line e-learning cbt (computer based) Levees are used to provide flood protection along waterways. Levees protect agricultural land as well as urban areas. Unfortunately, levees gained notoriety following Hurricane Katrina in 2005 when several levees failed in Louisiana causing mass flooding to the city of New Orleans. Levees can fail for several reasons, some can be man-made and some by events of nature. This course will review the  more...
Geothermal Energy Basics on-line e-learning cbt (computer based) Overview Geothermal energy uses the flow of thermal energy from beneath the Earth's surface to heat homes and businesses and generate electricity. Geothermal energy is also used in many industrial and commercial applications, such as agriculture, fish farming, food dehydration, gold processing and milk pasteurizing. Geothermal energy has many advantages over other forms of energy. It is  more...
Small Water Systems - Water Sources on-line e-learning cbt (computer based) Overview When selecting the source for a small water system, the design engineer must consider many factors including the quantity and quality of water from the source, as well as development, operation, maintenance and monitoring costs. Connection to an existing water system is usually the best option when it is economically feasible. However, development of groundwater or surface water  more...
Lateral Earth Pressure for Non-Geotechnical Engineers on-line e-learning cbt (computer based) Overview This course is intended for a wide range audience and in particular, the non-geotechnical engineer and is not intended as an exhaustive review of the subject. The objective of the course is to discuss the three types of lateral earth pressure (at rest, active and passive) that apply to a wall or bulkhead and describe how each is calculated. The course also describes other types of  more...
Low-Density Concrete Properties on-line e-learning cbt (computer based) Overview The use of low-density concrete provides several advantages with the primary, and most obvious, benefit being a 15 to 25 savings in weight without sacrificing the overall strength of a structure. However, the use of low-density concrete can result in a considerable impact to the structural design and cost of the structure. In this course, the student will review Engineer Circular (EC)  more...
Low-Density Concrete Construction Considerations on-line e-learning cbt (computer based) Overview In general, concrete construction using low-density concrete is quite similar to using normal-density concrete. Constructability considerations related to mixing, placing, curing, pumping, and testing controls must be addressed in order to maximize the quality of concrete and avoid problems during construction. The use of low-density concrete provides several advantages with the  more...
Maintenance of Concrete on-line e-learning cbt (computer based) Overview Concrete can deteriorate over time due to a number of factors including moisture penetration, chemical attack and physical damage. Selection of a suitable coating system, combined with proper surface preparation, application and curing of the coating, can significantly increase the service life of concrete subjected to harsh operating environments. Aesthetics are also an important  more...
Potable Water - Membrane Filtration on-line e-learning cbt (computer based) Overview A membrane is a material capable of separating substances when a driving force is applied across the membrane. Relative to traditional potable water treatment processes that focus on liquid-solid separation, membranes are more effective at removing dissolved contaminants from source water. Thus, the popularity of membrane filtration has increased as drinking water standards have become  more...
Drainage Design Truly Understand What Year Event Really Means on-line e-learning cbt (computer based) Overview Hydrologic analysis and results are statistically based. The term 'year event' is the common way to express the hydrologic magnitude of precipitation and runoff quantities, but it does not tell the entire story. What does it really mean? Discussing drainage and flood issues with the general public and policymakers sometimes needs more than thinking just in terms of 'year  more...
Placement of Concrete in Hot Weather on-line e-learning cbt (computer based) Overview This course will briefly discuss the challenges of placing concrete in hot, dry, and windy weather. The placement of durable, quality concrete is a task that requires experience and a commitment to quality. Hot weather imposes additional obstacles that must be understood and addressed. Once the negative impact of hot weather on concrete is understood, procedures can be implemented to  more...
Introduction to Accurate Water Demand Projection on-line e-learning cbt (computer based) Overview Accurate water demand projection is essential for a municipality to plan and budget to meet the future needs of the citizens in the community. However, many factors can influence the future water demand for a community, including population growth, changes in demographics, the effectiveness of water conservation initiatives, new low-demand plumbing fixture technologies and increased  more...
Use of Wood in Buildings and Bridges on-line e-learning cbt (computer based) Overview Prior to the 20th century, wood was the major structural material for most houses and commercial buildings. Today, many houses and light commercial buildings are constructed using modern wood structural materials, such as roof and floor trusses, plywood and OSB. Also, an increased interest exists for using wood for transportation structures, including bridges. This course is intended  more...
The Last Straw Water Use by Power Plants in the Arid West on-line e-learning cbt (computer based) Overview Power plants consume a large chunk of the available water supply in the arid Western United States. While the consumption is small relative to agricultural users, power plants can have a significant impact on available source water in localized areas where drought conditions exist. This course examines the uses of water in power plants and the water use conflicts that can arise when  more...
Lumber Stress Grades and Design Properties on-line e-learning cbt (computer based) Overview Lumber sawn from a log, regardless of species and size, is quite variable in mechanical properties. Pieces of lumber sawn from the same log may differ in strength by several hundred percent. For ease of use, lumber with the same mechanical properties are placed in categories, commonly known as stress grades. This course is intended to provide the student with an understanding of how  more...
Stairways and Ladders - A Guide to OSHA Rules on-line e-learning cbt (computer based) Overview Working on and around stairways and ladders is hazardous. Stairways and ladders are major sources of injuries and fatalities among construction workers and many of the injuries are serious enough to require time off the job. OSHA rules apply to all stairways and ladders used in construction, alteration, repair, painting, decorating and demolition of worksites covered by OSHA's  more...
Placement of Concrete in Cold Weather on-line e-learning cbt (computer based) Overview This course discusses considerations when placing concrete in cold weather. The placement of durable, quality concrete is a task that requires experience and a commitment to quality. Cold ambient temperatures decrease concrete's rate of settling. Additionally, placement of concrete in cold temperatures increase the likelihood of a deficient product, unless steps are taken to  more...
Durability of Geosynthetics for Highway Applications on-line e-learning cbt (computer based) Various aspects of geosynthetic durability are addressed in this (one-hour) course in order to develop procedures that could be used to predict long-term strength losses of geosynthetics used in highway applications. This information is essential to designers for allowing tensile capacity for geosynthetics used primarily in mechanically stabilized earth (MSE) retaining walls, reinforced soil  more...
Earthquake Design of Equipment and Supports Response Spectrum Method on-line e-learning cbt (computer based) This course presents the response spectrum method of earthquake response analysis/design of mechanical and electrical equipment and supports. Equipment and supports are modeled as a single-degree-of-freedom (SDOF) system. No prior knowledge of structural vibration analysis or earthquake analysis is required to understand this course. The student must take a multiple-choice quiz consisting of ten  more...
Introduction to Construction Safety on-line e-learning cbt (computer based) Overview According to the U.S. Department of Labor?s Bureau of Labor Statistics, there were approximately 7.7 million wage and salary jobs in the United States construction industry in 2006, making Construction one of the largest industries in the nation. That same year it was estimated that one fifth of the total workforce worked 45 or more hours per week. Often working days extend into the  more...
Design and Selection of Small Wastewater Systems on-line e-learning cbt (computer based) Overview In this course the student will review EM 1110-2-501, "Design, Construction and Operation of Small Wastewater Systems" published by the U.S. Army Corps of Engineers. This course is particularly relevant to engineers involved in the design, construction and operation of small wastewater systems, as well as engineers interested in gaining a fundamental understanding of the  more...
Design of Buildings in High Wind Coastal Areas on-line e-learning cbt (computer based) This course will review the design process required for residential buildings (one to three-story) to withstand hurricanes and other severe natural hazard events. The required calculations for all of the site specific design loads (forces) which will be applied to the structure is not within the scope of this course, however these site specific forces, which have been previously calculated in a  more...
Highways in the Coastal Environment on-line e-learning cbt (computer based) Overview There is an estimated 60,000 road miles in the United States that can be called coastal highway. The highways in the coastal environments have unique challenges than highways located far inland. These challenges can be attributed to storm surges, high tides, and bridge scour, among others. The Federal Highway Administration (FHWA) describes Coastal engineering as the planning,  more...
Highway Hydrology - Part 1 on-line e-learning cbt (computer based) Overview This course will examine the hydrologic cycle in order to determine run-off from various land covers encountered in highway design. All facets of the hydrologic cycle will be studied including meteorology, geo-hydrology, sheet flow, channel design, and hydrographs. Several different methods will be presented to determine time of concentration and peak discharge such as regression  more...
Geotechnical Aspects of Pavement - Part 1 on-line e-learning cbt (computer based) Overview Both flexible and rigid pavement requires a rigid subgrade in order to function safely and efficiently. The structural system would fail if either section of the structural element is deficient. This course will present to the engineer the geotechnical aspects of pavement design. Details on geotechnical exploration and characterization of base and subbase materials will be studied.  more...
Geotechnical Aspects of Pavement - Part 2 on-line e-learning cbt (computer based) Overview Both flexible and rigid pavement requires a rigid subgrade in order to function safely and efficiently. The structural system would fail if either section of the structural element is deficient. This course will present to the engineer the geotechnical aspects of pavement design. Details on geotechnical exploration and characterization of base and subbase materials will be studied.  more...
Excavation Hazards on-line e-learning cbt (computer based) Overview Excavation and trenching are among the most hazardous construction operations. Workers involved in excavating and trenching operations are exposed to many different potential hazards, including cave-ins, hazardous atmospheres and falling objects. However, most injuries and deaths associated with excavation and trenching operations can be prevented by employing OSHA safety standards.  more...
Design of Small Water Systems - Pumping Storage and Distribution on-line e-learning cbt (computer based) Small water systems have unique design considerations relative to larger municipal water systems. The small number of users makes the system more sensitive to peak rates demanded by one or several users. Given this fact, it is particularly important that the system designer consider all components of the system simultaneously. In this course the student will review Chapter 7, "Pumping,  more...
Design of Small Water Systems - Water Quality Requirements on-line e-learning cbt (computer based) The National Safe Drinking Water Act (SDWA) specifies maximum permissible levels of contamination and minimum monitoring frequencies for public water systems. Mandatory adherence to the specified maximum contaminant level (MCL) is dependent on whether the water system serves a community (year-round residents) or a transient population (such as parks, campgrounds and restaurants). The MCLs are  more...
Design of Small Water Systems - Water Quantity Requirements on-line e-learning cbt (computer based) Local water shortages are a recurring problem in many parts of the U.S. and throughout the world. As the population continues to grow, the problems will only increase. Thus, it is important to properly plan water use projects to ensure that the system is capable of meeting the users' demands for many years to come. In this course the student will review Chapter 4, "Water Quantity  more...
Retaining Walls for Non-Geotechnical Engineers on-line e-learning cbt (computer based) Overview This course is intended for a wide range audience and in particular, the non-geotechnical engineer and is not intended as an exhaustive review of the subject. The objective of the course is to discuss the method of calculating the active earth pressure using the Rankine and Coulomb methods. The course also outlines the method used to calculate the factors of safety for sliding,  more...
Concrete Distress Deterioration - Symptoms and Causes on-line e-learning cbt (computer based) Overview A basic understanding of the underlying causes of concrete deficiencies is essential to performing meaningful evaluations which lead to the proper selection of the method or technique used to successfully repair concrete. Symptoms or observations of a deficiency must be differentiated from the actual cause of the deficiency, and it is imperative that causes and not symptoms be  more...
Pretreatment of Industrial Wastewater for VOC Hydrocarbon Removal on-line e-learning cbt (computer based) Overview This course is intended for a wide range audience of engineers and in particular engineers dealing with plant water effluent streams directed to sanitary sewer facilities. Pretreatment of industrial wastewater to remove hydrocarbons is often required so that the hydrocarbons will not cause VOC emissions from sanitary sewer plants which exceed regulatory limits. In this course you will  more...
Potable Water - Disinfection on-line e-learning cbt (computer based) Overview Disinfection is used to kill or inactivate disease-causing organisms in a potable water supply. The EPA Surface Water Treatment Rule (SWTR) requires systems using public water supplies from either surface water or groundwater under the direct influence of surface water to disinfect the water. There are a number of different disinfection options available to the design engineer. The  more...
Potable Water - Filtration on-line e-learning cbt (computer based) Overview For as long as humans have walked the earth, they have quested for pure drinking water. Sanskrit writings dating back to 2000 B.C. describe how to purify water by boiling it over a fire or filtering it through sand and gravel. The first municipal water plant was installed in Scotland in 1804. Slow sand filtration was first used for municipal water plants in the U.S. in 1872. There  more...
Soil Properties and Other Strange Things for Non-Geotechnical Engineers on-line e-learning cbt (computer based) Overview This course is intended for a wide range audience and in particular, the non-geotechnical engineer and is not intended as an exhaustive review of the subject. The objective of the course is to discuss some common properties of soil and explain some seemingly strange quirks. When this course has been completed, the reader will have an appreciation for geotechnical engineering and be  more...
Superpave Mixture Design on-line e-learning cbt (computer based) Overview Superpave has become the hot-mix asphalt mixture design method of choice of most state highway agencies across the United States. Early performance tests showed very rapid rutting failures. In order to determine the causes of the rapid rutting failures, a team of academicians, asphalt industry experts, and state highway officials was established to study the early failures and to  more...
The Physics of Mold on-line e-learning cbt (computer based) Overview This course is intended for architects, environmental engineers and anyone else interested in knowing about the process of mold development in buildings. The objective of the course is to outline the evaluation method for designing and building composite walls in different climatic zones and to give a tool for the designers to avoid mold development. Case studies highlight the pitfalls  more...
Rigid Pavements Spall and Crack Repair Using Epoxy Resin Products on-line e-learning cbt (computer based) Overview Rigid pavement is a part of life for society. Its uses for both vehicular and aircraft traffic have provided significant impacts to the growth of our society. No matter how well the installation was accomplished, over time it will deteriorate due to the traffic and weather. Some of the common deteriorations are cracking and spalling. Given the heavy volume of use of pavements, rapid  more...
UV or Dechlorination of Wastewater - Eliminating Residual Chlorine Concerns on-line e-learning cbt (computer based) Overview Chlorination has been widely used as a germicidal agent in the final treatment of wastewater since the passage of the 1972 Federal Water Pollution Act-FWPA. Recent changes in regulations are mandating reduced chlorine levels in wastewater outflows since studies have indicated that chlorine can be toxic to aquatic life and harmful to the shellfish industry. This course will introduce  more...
Physical Properties and Moisture Relations of Wood on-line e-learning cbt (computer based) Overview A basic understanding of the physical properties of wood is desirable since these properties affect a wide variety of products that are manufactured from wood. There are many different physical characteristics or properties among the many different species of wood. In many cases, more than one property of wood is important to the end product. This course is intended to provide the  more...
Disinfection Methods for CSO Treatment on-line e-learning cbt (computer based) Overview Combined sewer overflows (CSOs) occur when flows exceed the hydraulic capacity of either the wastewater treatment plant (WWTP) or the collection system that transports the combined flow of storm water and sanitary sewage to the WWTP. When an overflow occurs, the excess flows tend to be discharged into a receiving body of water. CSOs typically discharge a variable mixture of raw sewage,  more...
Monitoring Groundwater Conditions on-line e-learning cbt (computer based) This course addresses the many applications and techniques for sampling and analyzing groundwater. Regulatory requirements stipulate the minimum water quality of groundwater sources. Monitoring wells are used to obtain samples of subsurface groundwater for analysis. But, how do you construct a monitoring well? And what types of measurements should be taken to ensure regulatory compliance? In  more...
Measurement and Control of pH in Wastewater Effluent on-line e-learning cbt (computer based) In many areas of the country pH limits have been established for the acceptance of treated wastewater effluent into public water systems. This course covers pH characteristics, measurement, control applications and various treatment processes as they apply to industrial wastewater. The student must take a multiple-choice quiz consisting of sixteen (16) questions at the end of this course to  more...
Culvert Design on-line e-learning cbt (computer based) This course presents terms related to culvert design. Based on certain design conditions, we will design a couple of culverts. We will design a circular concrete pipe culvert and a concrete box culvert. We will use nomographs for the design. We will also design rip rap for erosion control. The student must take a multiple choice quiz consisting of ten questions at the end of the course to earn  more...
Steel Beam Design on-line e-learning cbt (computer based) This course covers the design of steel beams based on the AISC Steel Construction Manual, 13th edition. No prior knowledge of previous codes is necessary. This course would be of particular interest to Civil and Structural Engineers. The author attended a steel seminar on this new manual when it first came out and there were about 200 people in attendance. Only about 5 were using this new manual.  more...
Steel Column Design by ASD LRFD Steel Construction Manual on-line e-learning cbt (computer based) This course covers the design of steel columns based on the AISC Steel Construction Manual, 13th edition. No prior knowledge of previous codes is necessary. This course would be of particular interest to Civil and Structural Engineers. This course will show how to design axially loaded W sections by trial-and-error using section E3 of the specification. It will show how to design columns using  more...
Steel Tension Member Design by ASD LRFD Steel Construction Manual on-line e-learning cbt (computer based) This course covers the design of steel tension members based on the AISC Steel Construction Manual, 13th edition. No prior knowledge of previous codes is necessary. This course should be of particular interest to Civil and Structural Engineers. This course will show how to design tension members based on some of the limit states in sections D and J of the specification. In section D, we look at  more...
Safe Steps From Sloping Sidewalks on-line e-learning cbt (computer based) According to Architectural Graphic Standards, Tenth Edition, stairways ? ...are the site of accidents resulting in approximately 4,000 deaths and one million injuries requiring hospital treatment annually in the United States.? No wonder, then, that several mathematical formulas have been developed to help minimize stairway tripping hazards. Most notably, these formulas regulate the ratio of the  more...
Optimum Design of Indeterminate Beams on-line e-learning cbt (computer based) Overview The design and analysis of indeterminate frames and beams are important problems encountered by all structural engineers. With modern computer programs, analysis is not a difficult problem. Design is more complex and less amenable to programming. For efficient design, something between the following two extremes is needed: (1) The first intuitive approximation of the structural design  more...
Bearing Capacity of Shallow Footings for Non-Geotechnical Engineers on-line e-learning cbt (computer based) Overview This course is intended for a wide range audience and in particular, the non-geotechnical engineer. The objective of the course is to discuss the bearing capacity of shallow spread footings and illustrate how this value is derived. In this course, you will learn that the allowable bearing capacity of the soil is not only dependent upon the ability of the soil to carry the load, but  more...
Design of Monorail Systems on-line e-learning cbt (computer based) Overview This course provides guidance for the design of a monorail beam system. The design concept presented is for a manually-driven trolley hoist on a single beam or girder based primarily on the Crane Manufacturers Association of America (CMAA) Specification No. 74. Deflection limitations, fatigue, and operational safety will also be discussed. Two case studies are presented to show the  more...
Small Water Systems - Water Treatment on-line e-learning cbt (computer based) Overview The purpose of water treatment is to do whatever is necessary to render a raw water suitable for its intended use. Depending on the quality of the water source and the intended use, treatment may range from simple disinfection with chlorine to more expensive, specialized processes such as reverse osmosis or ion exchange treatment. This course examines the more common water treatment  more...
Indoor Air Quality on-line e-learning cbt (computer based) Overview In modern life, people spend more and more of their time indoors - home, office, cars, and airplanes. A lot of us even exercise indoors. Unfortunately, we've rarely thought about indoor air quality (IAQ) and its health effects, until recently. Sick Building Syndrome and Building Related Illness are related to poor indoor air quality and other indoor environmental factors. More and  more...
Structural Design Criteria for Southern Pine Lumber on-line e-learning cbt (computer based) Overview Southern Pine, also known as Southern Yellow Pine, is widely available and is highly desirable for design not only because of its inherent high strength and durability but also for its treatability and beauty. The design values of Southern Pile are among the highest of all softwood species. Southern Pine's durability makes its use suitable for flooring, decks, boardwalks, and other  more...
Earthquakes and Tsunamis Fundamental Concepts on-line e-learning cbt (computer based) Overview This course introduces you to the fundamental concepts about earthquakes. Following a brief narrative of the myths and mystery that surrounded the occurrence of earthquakes throughout history, the course describes the precise effects of the first major earthquake recorded in the mid-eighteenth century. This initial advance led to the development of the new discipline of seismology in  more...
Roadway Shoulder Rumble Strips Practices and Policies on-line e-learning cbt (computer based) Overview The use of shoulder rumble strips (SRS) have been attributed to lower run-off-road crashes due to fatigue and driving under the influence of alcohol or drugs. This course will cover the practices of SRS and how its practice alerts the driver to steer the vehicle off of the shoulder. The League of American Bicyclists (LAB) has expressed concerns about their safety with the use of  more...
Design for the Recycling of Pavements on-line e-learning cbt (computer based) Overview The use of recycled materials in pavement applications is on the rise. Factors contributing to the increased usage include the reduction of wear and tear on equipment required to haul new materials long distances; development and improvement of the technology and equipment used in the recycling process; and elimination of environmental impacts related to disposing of debris. This  more...
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