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Typing Pal--The Best Online Typing Course


Quick and easy way to learn keyboard typing!
Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The
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Typing Pal--The Best Online Typing Course


Quick and easy way to learn keyboard typing!
Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The
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Architecting Web Content (Master Class)-Self Directed


This is a professional level course in architecting and organizing Web content.
In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the
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Computing Fundamentals - IC3 Training Solution



Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Computing Fundamentals.
This covers the skills outlined in the Computer Fundamentals portion of the IC3 certification examination.
It teaches the student to recognize different computer types, common hardware components, and basic types and needs of software.
It also explains how software and hardware
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Learn MS Explorer 2000 online with eBooks!


Practice sessions and Hot Tips help you each step of the way.
The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms
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Learn MS Access 2000 online with eBooks!


Clear instructions demonstrate how to build typical business documents, spreadsheets, slides and databases.
The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software
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Learn MS Excel 2000 online with eBooks!


Detailed exercises teach you MS Excel 2000.
The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of
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Travel Agency Computer Training Competencies


This course is for those who will focus on gaining hands-on knowledge with one of the airlines computer reservations system used by travel agencies and airlines. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.
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Architecting Web Content (Master Class)
This is a professional level course in architecting and organizing your Web content.
In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the
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Writing User Guides


... guide writer. Whether writing for the users of a company?s computer system, for cashiers who need to know how to use a scanner, or for owners of a new appliance, user guide writers are needed. And, writing for the end user is one way to enter the technical writing field. Many writers start their jobs at companies maintaining and creating end user materials. Coursework focuses on how to write
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Windows 2000 Level 1



This course introduces students to the basic features in Microsoft Windows 2000 by walking them through the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar.
This course introduces students to the basic features in Microsoft Windows 2000.
Students will learn end-user necessary skills like using the mouse, working on
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Windows Vista
This course introduces students to Microsoft Windows Vista. It discusses the editions available, including Windows Vista Home Basic, Home Premium, and Ultimate, and points out the differences between them. It also introduces some of the new features of Windows Vista, including the Sidebar, Windows Aero, and Windows Media Center. It teaches the user skills such as working on the Desktop, using
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Typing Pal--The Best Online Typing Course


Quick and easy way to learn keyboard typing!
Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The
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Safe Computing For Educators
The Internet is a vast place, open to a wide variety of experiences. Although it can be very useful in educational settings, it can also be a dangerous place for students as well as educators. As an educator, you must keep yourself up-to-date with information to protect yourself and your students from getting into trouble. This course takes an interest in helping you learn some simple and
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Office Ergonomics
Take one back ache, add a dozen strains, a new pair of glasses, and one large headache, and what do you get? That s right, the modern office.
Welcome to Office Ergonomics Take one back ache, add a dozen strains, a new pair of glasses, and one large headache, and what do you get? That?s right, the modern office. You?re not the first to try this brew; others around you are suffering too. In our
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Microsoft Windows XP Level 1



This course introduces students to the basic features in Microsoft Windows XP by including lessons on customizing the Desktop and using Windows Explorer. The course will walk the students through formatting disks, printing documents, using system tools, and shutting down the computer.
This course introduces students to the basic features in Microsoft Windows XP.
This course will teach the
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Medical Terminology Training


Learn the language of medicine using the Professional Edge Medical Terminology Training System, designed to insure you will learn and remember new medical words and terms. Take up to 3 months to complete this course. All necessary materials needed to take this course are included with the exception of a medical dictionary.
Medical Terminology Training According to the U.S. Department of Labor
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MCSE 2000 & CCNA 2.0 CD-ROM Library (9 CD's)


CD-ROM training kit for IT professionals. Technical Training covered includes both MCSE 2000 & CCNA 2.0. For more information how these certifications can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer) CCNA 2.0 (Cisco Certified Network Associate)
This is a comprehensive set of
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Linux System Administration
This course will teach students how to setup, install, maintain and administer a computer system using the Linux operating system.
Topics include system installation and configuration, startup and shutdown, adding/deleting users, installing peripheral devices, backing up and restoring system and user data, application package installation, security, and task scheduling.
Students will also learn
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Learn Authorware In 45 Days


This course offers you an inexpensive why of learning how to develop multimedia programs using a very powerful authoring program called Authorware. You will need to purchase a textbook, which includes the Authorware program. The textbook guides you step by step through the development of several Authorware projects. The course length of time is based on the free usage of the 45 day trial version
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Getting Started With Microsoft Windows XP



This course introduces students to the basic features in Microsoft Windows XP. This course will teach the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. The course will also walk the students through formatting disks, printing documents, using system tools, and shutting down the computer.
This course introduces
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Getting Started With Windows Millennium



This course introduces the basic features in Windows Millennium Edition by teaching necessary skills like using the mouse, working on the Desktop, using windows, operating the Start menu and Taskbar, navigating in Windows Explorer, and using some of the included accessories.
This course introduces students to the basic features in Windows Millennium Edition.
This course will teach necessary
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Database Management
This course features coverage of the important aspects of the relational PC-based database model including coverage of SQL. A highly useful methodology for designing databases is presented and illustrated through a variety of examples. This course is designed for anyone interested in gaining familiarity with database management.
Someone taking this course should have some experience using a
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Comprehensive Medical Coding Training


Our course is a complete and comprehensive online training process to learn coding. It will take about 4 months to complete. It requires medical terminology. A Medical Terminology Course should be taken first. All necessary materials needed to take this course are included (with the exception of a medical dictionary). This includes the AMA`s CPT (procedure codes), and EasyCoder (ICD codes).
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Authorware for Educators


This course is for educators who want to learn the basics of a multimedia authoring program in a short amount of time. Authorware can be used to create all kinds of interactive multimedia programs such as performance-support applications and educational games. The textbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook
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An Introduction to Linux A Workshop Approach


This Web-based course provide users with a hands-on introduction to the Linux operating system.
This Web-based course provide users with a hands-on introduction to the Linux operating system, with emphasis on practicing essential skills for setting-up and using a Linux desktop. In all, it covers general information on more than 50 Linux distributions.
The course is designed for new users as a
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A+ 2003 Complete Bundle (90 days of online training for PC Technicians)



This Online training provides a comprehensive study package designed to prepare a computer technician for CompTIA`s A+ 2003 Certification exam.
The A+ 2003 Complete Bundle package features: +Prerequisite study material. +A prerequisite test to help gauge your level of preparation. +More than 28 hours of interactive, multimedia training. +More than 1,000 pages of printable reference material to
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7 Steps to A Lot More Sales
The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases
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A Day 4 - Chapters 14-18



This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This fourth of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers the skills needed to work with Windows 2000, including the alerter service, the Recovery Console, communications, and file protection. This section also explains networks and
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From 123-CBT Computer Based Training
Configuring and Troubleshooting Windows Vista Security
Microsoft Windows Vista provides enhanced security features to help protect computers from malicious attacks, spyware, and other unwanted software that can be installed on your system when it is connected to the Internet. Vista also ensures that computers are kept up to date by automatically installing the latest security patches and updates. This course discusses how to secure Internet Explorer,
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Configuring and Troubleshooting Windows Vista Security
EnjoySAP Features Functions

The Computer Based Training course (CBT) Enjoy SAP Features and Functions aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. Having been given the background to the development of the EnjoySAP interface and its new features, the trainee will learn how to access the 4.6 System and to
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Linux Technology Overview Part 2 Features for Users

Course Overview This second course in the series provides more detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux, using the shell system, using the X Window system
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Directory Technologies Part 3 Active Directory Integrating Technologies

Course Overview The is the third course in a three part series that introduces the features of Windows 2000 and its purpose, and the features and benefits of Active Directory. It also covers how to install Windows 2000 Advanced Server, and how to configue Active Directory. It identifies common Active Directory management tasks, as well as covers how to manage and troubleshoot Active Directory.
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Exchange 2000 Infrastructure Design--Part 2

Course Overview This course will cover messaging connectivity, client connectivity, and public folder management. Developing a routing strategy for your corporate Exchange 2000 messaging system is a vital task when implementing a messaging solution. The new routing transport and architecture in Exchange 2000 Server means that several issues must be considered before deploying the messaging
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UNIX--Part 2 Advanced Topics for Users

Course Overview The second course in the UNIX curriculum teaches end users a little about how UNIX works and handles resources. It shows how UNIX can be best used by advanced users in a UNIX-based enterprise. This course can even act as a starting primer for users interested in becoming administrators. L earn To: Identify the hardware requirements for a UNIX system. Identify the
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Cisco Internetwork Troubleshooting Part 2

This is the second of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover commands and guidelines for problem isolation and resolution at the network, transport, and application layers of the OSI model.
Learn To:
Identify symptoms of problems occurring at the network layer.
Identify
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Cisco Internetwork Troubleshooting Part 1

This is the first of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover baseline configuration and documentation of networks and end-systems, support resources for troubleshooting, and troubleshooting approaches. It covers commands and guidelines required for problem isolation and resolution at the
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Windows 2000 Network Infrastructure Admin --Part 4 Security

Course Overview This is the fourth course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a
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Windows 2000 Network Infrastructure Admin --Part 4 Security

Course Overview This is the fourth course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a
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Windows 2000 Installation Config Admin --Part 6 Server Organization

Course Overview This is the sixth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify and administer a Windows 2000 network; manage, locate, and control access to objects in Active
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Windows 2000 Installation Config Admin --Part 3 Resource Optimization

Course Overview This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret
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Windows 2000 Installation Config Admin --Part 3 Resource Optimization

Course Overview This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret
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Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config

Course Overview This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and
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Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config

Course Overview This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and
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Windows 2000 Administration--Part 3 Computer Mgmt

Course Overview This course provides the student with the knowledge and skills necessary to manage data storage. It also provides students with the knowledge and skills necessary to remotely administer shared folders, monitor event logs, backup and restore data. L earn To: Manage Data Storage. Remotely Administer Shared Folders. Monitor Event Logs. Back Up and Restore Data. C
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Windows 2000 Administration--Part 3 Computer Mgmt

Course Overview This course provides the student with the knowledge and skills necessary to manage data storage. It also provides students with the knowledge and skills necessary to remotely administer shared folders, monitor event logs, backup and restore data. L earn To: Manage Data Storage. Remotely Administer Shared Folders. Monitor Event Logs. Back Up and Restore Data. C
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Windows 2000 Administration--Part 2 Groups Resource Mgmt

Course Overview This course provides the student with the knowledge necessary to use groups to organize user accounts. It also provides students with the knowledge and skills necessary to administer file and printer resources. L earn To: Use Groups to Organize User Accounts. Administer File Resources. Administer Print Resources. C ontent Emphasis Skills-Based A udience
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Windows 2000 Upgrading from Windows NT 4 0--Part 2

Course Overview This course provides learners with instruction in the systematic process of accomplishing an upgrade to Windows 2000 from NT 4.0. An important distinction should be made between the content which this course covers and the content covered in Part 3 - Restructuring. This course covers a domain upgrade, sometimes referred to as 'in-place upgrade' or 'upgrade'. As used in the
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Oracle8i Backup and Recovery Troubleshooting Recovery

Course Overview Oracle's computer-based training course Oracle8i Backup and Recovery: Troubleshooting and Recovery is the second course in a two part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally,
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Windows NT Server 4 0 Routing RAS - Part 3

Course Overview
This course is the third part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Enable IP packet filtering and create IP packet filters for a Windows NT router.
Identify the role of DHCP Relay Agent in DHCP client configuration and
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Windows NT Server 4 0 Routing RAS - Part 1

Course Overview
This course is the first part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Identify the basic concepts of routing.
Identify the features of RRAS and the protocols supported by RRAS.
Identify the basic concepts of RIP and install
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Windows NT Server 4 0 Implementing Directory Services

Course Overview
This is the first course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series enables participants to design, implement, and support the Windows NT Server network operating system in
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Windows NT Server 4 0 Routing RAS - Part 3

Course Overview
This course is the third part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Enable IP packet filtering and create IP packet filters for a Windows NT router.
Identify the role of DHCP Relay Agent in DHCP client configuration and
more...
Windows NT Server 4 0 Routing RAS - Part 1

Course Overview
This course is the first part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Identify the basic concepts of routing.
Identify the features of RRAS and the protocols supported by RRAS.
Identify the basic concepts of RIP and install
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Windows NT 4 0 Core Technologies Support - Part 1

Course Overview This is the first course in a four-part series intended for network support professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize,
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Windows NT 4 0 Administration Fundamentals - Part 2

Course Overview This is the second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:
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Windows NT 4 0 Administration Fundamentals - Part 1

Course Overview
This is the first course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration.
L earn To:
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Windows NT 4 0 User Fundamentals

Course Overview
This multimedia self-paced learning course will instruct you on working with Microsoft Windows NT 4.0 Workstation. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have
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SAP R 3 Supply Chain Management

Course Overview
The course Supply Chain Management is intended to give company executives and interested experts in various industries an overview of the content, goals, possibilities and challenges of Supply Chain Management. As most chores within the supply chain today cannot do without the use of computer software, the course shows concrete
examples using SAP within different industry
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SAP R 3 v4 x SD Order Processing

Course Overview
Within the Sales and Distribution module, this course will help you to understand the stages involved in the ordering cycle which include receiving the initial order through to delivery and invoicing. You will also learn in detail how to create and process orders.
L earn To:
Sales Order Processing.
Order Entry.
Order Header.
Order Items.
Schedule Lines.
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Visual Basic 6 0 Designing Implementing Distributed Applications - Part 2

Course Overview This is the second course in a five part series that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify the features, installation requirements, constituents, supporting services and command line utilities of Microsoft Transaction Server (MTS), and the elements and views of the MTS Explorer interface.
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Professional Selling Over the Phone Closing a Sale

Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To
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NetWare 5 Administration - Part 4

C ourse Overview
This is the fourth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Distribute
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Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin

Course Overview This course focuses on how to implement and troubleshoot group policy. How to manage and troubleshoot user environments using group policy, and how to manage and troubleshoot software deployment using group policy. L earn To: Create a Group Policy object. Configure administrative template settings. Deploy software by using Group Policy. Redirect user folders
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Introduction to Data Warehousing

Course Overview
This course presents an introduction to Data Warehousing. Beginning with the basic concepts of data warehousing, this course helps you understand the processes involved in and the architecture of data warehousing. The tools involved in analyzing the warehouse data will also be covered. Finally, you'll learn about the Oracle data warehouse.
L earn To:
Identify the basic
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Windows 2000 Professional Advanced User

Course Overview
This course will introduce users to the advanced features of Windows 2000 Professional. At the completion of this course, students will learn to add new hardware and applications; customize the desktop, the Start menu and toolbars in Windows 2000; identify the advanced features of Windows 2000; modify the properties of Internet Explorer; and search for people and Web pages on
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TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 4

Course Overview
This is the final course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0.
L earn To:
Install the DNS Server.
Configure and manage the DNS Server.
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TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 3

Course Overview
This is the third course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0.
L earn To:
Administer a WINS environment by configuring database replication
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NetWare 5 Administration - Part 4

Course Overview
This is the fourth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Distribute and
more...
A 2003 Hardware Part 1 Devices System Components

This course introduces basic hardware components and what's inside the computer case. Participants learn about memory and storage devices. Input and output devices and portable computer technology are also covered. Finally, the learner is introduced to system resource settings. Learn To To identify functions of a computer. To
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Windows 2000 Technical Overview

Course Overview This course will provide IT professionals with the new features and capabilities as well as a technical overview of Microsoft Windows 2000. This course will emphaisize how to implement and support Microsoft Windows 2000. This course will also describe key features and emphaize how these features relate to other operating systems. L earn To: Identify the benefits and
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NetWare Service and Support Upgrade - Part 2

Course Overview
This course is the second in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course will cover installing, configuring, and troubleshooting various types of networks and network storage devices.
L earn
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SQL and PL SQL PL SQL Basics

Course Overview This course introduces the learner to the basics of PL/SQL. The course builds the necessary skills for using Oracle PL/SQL. It will help the learner acquire the expertise to design, develop, and implement Oracle Server applications by using Oracle Structured Query Language (SQL) and PL/SQL. The learner is guided step-by-step through the various aspects of PL/SQL programming.
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SQL and PL SQL DML and DDL

Course Overview This course is the third in a three-part Oracle SQL series that is based on the Oracle ILT course, Introduction to Oracle: SQL and PL/SQL. Using the Oracle SQL*Plus environment, this computer-based training course uses Structured Query Language (SQL) to create and populate Oracle database tables. Learners create tables and other database objects and learn to maintain and modify
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Windows 2000 Network--Designing Security Part 2 Sec Local Network

Course Overview This is the second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy.
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Windows 2000 Network--Designing Security Part 2 Sec Local Network

Course Overview This is the second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy.
more...
Windows 2000 Administration--Part 2 Groups Resource Mgmt

Course Overview This course provides the student with the knowledge necessary to use groups to organize user accounts. It also provides students with the knowledge and skills necessary to administer file and printer resources. L earn To: Use Groups to Organize User Accounts. Administer File Resources. Administer Print Resources. C ontent Emphasis Skills-Based A udience
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Red Hat Linux Part 2 Advanced Topics for Users

Course Overview The second course in this Linux Essentials series provides more detailed information about working within the Linux shell environment. This includes customizing the Shell environment and shell functionality. It also covers standard input, output, and file compression. The course examines data backup processes and procedures. The learner will also learn how to control processes
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Solaris--Part 2 Network Administration

Course Overview This second course in the Sun Solaris implementation track covers internetworking connectivity, systems, services, and security. Wherever possible, It focus's on the tools and features specific to Solaris. L earn To: Identify the characteristics of the print service. Identify the CLI commands used to add a network printer. Identify the CLI commands used to manage
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PowerPoint XP Curriculum

Course Overview This curriculum presents the learner with the skills to both become proficient and master advanced skills in Microsoft PowerPoint 2002. Topics covered include the basics of PowerPoint, how to create and modify presentations, add graphics, presentation enhancements, how to insert charts and tables, import objects and make the final presentation as professional as possible. This
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PowerPoint XP Proficient User

Course Overview This course presents the learner with the skills to become proficient at Microsoft PowerPoint 2002. This course guides the learner through the basics of PowerPoint presentations with the emphasis on learning by doing. Learners will be presented with topics such as creating and modifying presentations. The course will also cover adding graphics to presentations and preparing a
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XML Building XML-Based Web Applications Part 1

Course Overview This is the first course in a five part series that presents the learner with a broad overview of XML before moving onto a detailed treatment of each aspect of XML in the subsequent courses within the curriculum. It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This
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EnjoySAP What s New in Release 4 6

The Computer Based Training course (CBT) Enjoy SAP What's New in release 4,6 aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. The trainee will learn about the new features and functions of this release using a number of examples taken from the R/3 Basis system and cross-application
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SAP R 3 Variant Configuration Master Data

The Computer Based Training course (CBT) SAP R/3 Variant Configuration is intended to provide all the employees of your company who are involved in designing and constructing product variants with an overview of the objectives, functions, options, and product specific prerequisites of Variant Configuration. It also shows you the different ways in which Variant Configuration can be used. Learn
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SAP R 3 Workflow Architecture

The Computer Based Training course (CBT) SAP Business Workflow aims to provide an overview of the functionality and applications of the SAP Business Workflow System using the workflow scenario Notification of absence from Personnel Management as an example. Learn To a Basic Principles of Workflow. a Purpose of a Workflow System. a Working with SAPoffice. a SAP
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SAP R 3 PP Production Planning SOP

The Computer Based Training (CBT) SAP R/3 PP: Production Planning and SOP describes the production planning process and explains how it works. The learner is introduced to the various planning levels in the R/3 System as well as learning how to plan in the Sales and Operation Planning and Material Requirement Planning levels. Furthermore, the trainer will be shown the functions of standard SOP and
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SAP R 3 PP Program Planning MP MRP

The Computer Based Training (CBT) SAP R/3 PP: Production Planning MP and MRP describes the production planning process and explains how it works. Upon completing this course, the trainee will be able to describe the various planning strategies and their applicability in different types of industries and identify the integration points with Materials Management, Sales & Distribution, Financial
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mySAP com - Overview

The Computer Based Training course (CBT) mySAP.com Overview aims to provide all employees of your company an introduction to SAP's answer to e-business, and the possibilities that mySAP.com offers. Trainees will be shown why mySAP.com was developed and the key components it contains. Furthermore, it shows how application hosting can be controlled throughout the system's entire life cycle,
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Windows XP Prof Advanced User

This course builds on the learner's existing knowledge of the Windows XP operating system by teaching the more skilled facets of XP's functionality and features. It builds from some basic assumptions about the learner's previous experience within the Windows environment (particularly with Windows XP) and it comprehensively guides the learner through the more advanced uses of this latest version of
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MS Win XP Install Admin Part 1 Install Config

This is the first course in a five part series that discusses how to effectively plan an installation, perform a new installation and perform an upgrade. It also teaches how to automate the installation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and
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MS Win XP Install Admin Part 1 Install Config

This is the first course in a five part series that discusses how to effectively plan an installation, perform a new installation and perform an upgrade. It also teaches how to automate the installation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and
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MS Win XP Install Admin Part 2 Networks Desktops

This is the second course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. This course discusses how to troubleshoot the boot process, and the different stages of the boot process. It also covers system restore and Automated System Recovery process as a means of returning the computer to its previous state, and how to install and support computers
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MS Win XP Install Admin Part 2 Networks Desktops

This is the second course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. This course discusses how to troubleshoot the boot process, and the different stages of the boot process. It also covers system restore and Automated System Recovery process as a means of returning the computer to its previous state, and how to install and support computers
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MS Win XP Install Admin Part 3 TCP IP NOS Environments

This is the third course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. It introduces the concepts behind TCP/IP, and teaches how to support TCP/IP on computers running Microsoft Windows XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server,
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MS Win XP Install Admin Part 5 Disk File Mgt

This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS
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MS Win XP Install Admin Part 5 Disk File Mgt

This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS
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Windows 2000 Network Mgt Part 2 Resources Web Services

This is the second course in a five part series that teaches shared network resources, including shared printers and shared folders. The course covers how to publish resources, configure permissions, and configure disk quotas. This course also teaches about Internet Information Services (IIS) configuration, including virtual directories, virtual servers, and configuring authentication for Web
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A 2003 Part 2 Install Troubleshooting

This course teaches about SCSCI devices and how to configure Bus Architecture. Participants learn about internal and peripheral device installation and upgrade. Finally, guidelines for problem isolation, diagnostics and troubleshooting are taught. Learn To To identify the components required for Plug and Play (PnP) technology to work. To
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CompTIA Server 2005 Storage Arrays Install Planning

This course covers general knowledge about technologies such as Fiber Channel and RAID. The course also covers pre-installation activities for installing a server or network. This course is divided into three units: Fiber Channel Fundamentals, RAID, and Installation Planning. The Fiber Channel Fundamentals unit introduces learners to the Fiber Channel technology and covers Fiber Channel hardware
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CompTIA Server 2005 Hardware Operating System Install

This course covers general information about installing hardware devices and configuring servers. This course is divided into two units, Hardware Installation and Configuration of Servers. The Hardware Installation unit covers best practices of hardware installation and server management. The Configuration of Servers unit covers hardware configuration, installation, and network configuration.
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CompTIA Server 2005 Upgrading Processors Storage Devices

This course teaches the general aspects of upgrading servers. The course is divided into two units, Service Tools and Processors and Storage Devices. The Service Tools unit introduces the general tools that help the administrator learn about the health of the servers. In the Processors and Storage Devices unit, the key aspects involved in upgrading processors and different types of hard drives are
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SAP R 3 4 6 FI General Ledger Organization G L Account

Within the Computer Based Training course (CBT) SAP R/3 FI General Ledger you will learn to create and post to G/L accounts, post incoming and outgoing payments, display and modify account balances and line items and, finally, perform month-end closing. Learn To: o To get started with SAP R/3 4.6 o To start the System and log On o Access Options o Basis o Organisation o FI as a
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SAP R 3 4 6 FI General Ledger Posting Periodical Processing

Within the Computer Based Training course (CBT) SAP R/3 4.6 FI: General Ledger Posting and Periodical Processing you will learn to post an invoice to G/L accounts, to change and reverse a posting, to post an incoming and outgoing payment and how to select and assign open items. Furthermore, you will learn to display and change balances and items, select line items and to carry out tasks that occur
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SAP R 3 4 6 CO Cost Center Acct Organization Basic Settings

The Computer Based Training course (CBT) SAP R/3 4.6 CO Cost Center Accounting Organization and Basic Settings is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. Learn To:
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SAP R 3 4 6 CO Cost Center Acct Settings for Periodical Proc

The Computer Based Training course (CBT) SAP R/3 4.6 CO Cost Center Accounting Settings for Periodical Processing is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals focus on the customizing features as initial setups, how to post within Cost Centers, allocations and reports that are used in R/3 for internal accounting
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SAP R 3 4 6 CO Cost Center Acct Periodical Allocation Reports

The Computer Based Training course (CBT) SAP R/3 4.6 CO Cost Center Accounting Periodical Allocation and Reports describes the processes that take place when actual postings are carried out in Cost Center Accounting. It also explains how documents are entered, posted and reversed. Furthermore, it looks at reporting in Cost Center Accounting, and shows you to use and configure reports to suit your
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Internet Explorer 6 User Fundamentals

This course provides the learner with an introduction to IE 6. It also covers Web page management and security, and features of the IE 6 suite including Newsgroups and NetMeeting. Learn To: o Identify features of the Internet. o Identify components of the Microsoft Internet Explorer 6 package. o Identify New Connection Wizard options to connect to the Internet. o Save a displayed Web
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Workflow Mgmt Part 1 Process Mapping Automation

This is the first course in a two part series that deals with transferring data, managing replication services, and maintaining high availability. This course will cover business process and workflow, process mapping techniques and tools, and workflow automation. Learn To: o Identify the characteristics of a business process. o Identify advantages of business process thinking. o Match
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Workflow Mgmt Part 2 Workflow Products

This is the second course in a two part series that teaches students how to deal with key vendor workflow products. This course will cover an introduction to workflow products, key vendor strategies and GroupWare. Learn To: o Match workflow architecture structural layers with their features. o Identify the characteristics of role definition in a workflow architecture. o Match types of
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Windows 2000 Implementing Security Part 1

In this course, you are introduced to the basics of Windows 2000 security. The concepts of encryption and Public Key Infrastructure (PKI) are introduced. You are taught how to plan administrative access including remote administrative access. User account policies, software updates, and Remote Installation Services (RIS) are also covered. Learn To: To
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Windows 2000 Implementing Security Part 2

This course, teaches about security for Windows 2000-based computers. Security templates and security baselines are covered. The learner is guided through additional security configurations including security settings for file and print resources. Web server security and Internet security are also covered. Learn To: To identify guidelines for planning
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Windows 2000 Implementing Security Part 2

This course, teaches about security for Windows 2000-based computers. Security templates and security baselines are covered. The learner is guided through additional security configurations including security settings for file and print resources. Web server security and Internet security are also covered. Learn To: To identify guidelines for planning
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Windows 2000 Implementing Security Part 5

In this course, participants learn about policies and protocols used for remote access and Virtual Private Networks (VPN). How to secure communication channels including wireless networks is covered. Participants also learn about troubleshooting and responding to security incidents. Learn To: To identify advantages of computer certificate
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Essentials of Management Negotiating Skills

In "Essentials of Management: Negotiation Skills" you will learn about the basic types of negotiations and the skills required to use them. You will also learn how to prepare effectively for negotiation by setting your goals and limits and applying logic. Because negotiation is essentially about communication, you learn about the value of mutual benefit and positional negotiation and other
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Team Participation Teamwork Fundamentals

In Team Participation: Teamwork Fundamentals, you will learn to be an effective team member. This course will teach you how to communicate effectively with team members and adapt to their various personality styles. You will also learn the various stages of team building and understand how to overcome common problems that teams encounter. Learn To Differentiate
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Cross-Functional Teams Cross-Functional Team Development

Cross-Functional Teams: Cross-Functional Team Development offers the student an overview of the information needed to develop communication, achievement, and synergy tools for cross-functional teams. The program details how to develop time lines and how to make consensus decisions. The program also provides information about encountering and overcoming task achievement challenges, as well as
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IIS 4 0 Creating Configuring a Web Server - Part 4

This is the final course in a four part series that will provide students with the knowledge to support the various features of Microsoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server. L earn To: Identify the features of Microsoft Index
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SAP R 3 4 6 CO Profitability Analysis

The course SAP R/3 4.6 CO Profitability Analysis provides the basic knowledge for using the SAP R/3 system on a daily basis. To transfer the needed knowledge the course makes use of an example: planning a sales organization and comparing to actual data. The initial unit provides an introduction to SAP R/3 4.6 a a s fundamental features; explaining how to log on to the system as well as
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Cisco Networking Technologies Introduction Part 1

This course covers computing fundamentals, networking fundamentals, configuring network devices, as well as the fundamentals of network topologies and International standards. It maps to Cisco Exam 640-821.
Learn To:
Identify features and functions of major computer components.
Identify commonly used computer measurement terms.
Identify guidelines for converting a decimal number to a
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Windows 2000 Upgrading from Windows NT 4 0--Part 2

Course Overview This course provides learners with instruction in the systematic process of accomplishing an upgrade to Windows 2000 from NT 4.0. An important distinction should be made between the content which this course covers and the content covered in Part 3 - Restructuring. This course covers a domain upgrade, sometimes referred to as 'in-place upgrade' or 'upgrade'. As used in the
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Windows 2000 Upgrading from Windows NT 4 0--Part 3

This course provides learners with instruction in the systematic process of accomplishing an upgrade to Windows 2000 from NT 4.0. An important distinction should be made between the content which this course covers and the content covered in Part 2 - Upgrading. This course covers restructuring a complete redesign of the domain structure, usually resulting in fewer, larger domains. Restructuring is
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Windows 2000 Upgrading from Windows NT 4 0--Part 4

This course provides students with a practical view of the tasks involved in performing the actual migration of domains to a Microsoft Windows 2000 environment. As with an actual migration, the steps to accomplish the process are rather mechanical and straightforward. The bulk of the work in the migration is in the planning, which has already been covered in other courses, and confirming that the
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SAP R 3 QM in Procurement

The Computer Based Training course (CBT) SAP R/3 QM in Procurement aims to provide all the employees working in the inspections area of your company, who want to learn more about SAP software or who are planning to work with it, with the knowledge to deal with QM within the R/3 System. The first unit explains how Quality Management is integrated in Materials Management and discusses the variants
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SAP R 3 QM Master Data Analysis

The Computer Based Training course (CBT) SAP R/3 QM in Procurement aims to provide all the employees working in the inspections area of your company, who want to learn more about SAP software or who are planning to work with it, with the knowledge to deal with QM within the R/3 System. In the first unit, the trainee will learn how to activate the Quality Management functionality for a material,
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SAP R 3 CO Cost Center Acct Organization Basic Settings

The Computer Based Training course (CBT) Cost Center Accounting Organization and Basic Settings is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. Learn To: o Cost Center
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SAP R 3 CO Cost Center Acct Master Data

The Computer Based Training course (CBT) CO Cost Center Accounting I is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. Learn To: o Master Data. o Create and Changing
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SAP R 3 CO Cost Center Acct Settings for Periodical Processing

The Computer Based Training course (CBT) SAP R/3 CO: Cost Center Accounting Settings for Periodical Processing is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals focus on the customizing features as initial setups, how to post within Cost Centers, allocations and reports that are used in R/3 for internal accounting
more...
SAP R 3 CO Cost Center Acct Periodical Allocation Reports

The Computer Based Training course (CBT) SAP R/3 CO Cost Center Accounting Periodical Allocation and Reports describes the processes that take place when actual postings are carried out in Cost Center Accounting. It also explains how documents are entered, posted and reversed. Furthermore, it looks at reporting in Cost Center Accounting, and shows you to use and configure reports to suit your
more...
SAP R 3 FI General Ledger Organization G L Account

Within the Computer Based Training course (CBT) SAP R/3 FI General Ledger you will learn to create and post to G/L accounts, post incoming and outgoing payments, display and modify account balances and line items and, finally, perform month-end closing. Learn To: o Organization. o FI as a Module within R/3. o Company Structure and System Settings. o G/L Accounts. o Creating G/L
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A 2003 OS Technologies Part 2 Configuring Managing

This course will present instruction on system interfaces and the underlying command-line functions and utilities to manage the major operating systems. Learners will be introduced to the concepts and procedures for managing disks, file systems, and files, along with procedures for adding and configuring device drivers. Learn To To identify key features of Windows
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Network Certification Curriculum

The Computing Technology Industry Association (CompTIA) has developed this vendor-neutral IT certification program. It is intended to test skills required of a network technician, who needs to know more than an A+ industry novice but is not yet a MCSE/CNE network expert. This curriculum consists of three Skill Builder courses. Course 14181 Network+ a Part 1: Media and Topologies, Course 14182
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Network Part 2 Protocols Standards

This is the second course in a three part series on the Network+ curriculum that begins with the OSI model. It also covers nerwork and application protocols and associated standards. It also introduces network services in particular, network addrssing and esolution, WAN technologies, remote access and finally covers TCP/IP troubleshooting utilities. Learn To: o Identify features of the Open
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Network Part 3 Network Implementation

This is the final course in a three part series on the Network+ curriculum that covers the relationship between client and server operating systems. It also covers network security, and teaches on how to plan the network, in particular fault tolerance and disaster recovery. Finally, it teaches network troubleshooting considerations. Learn To: o Identify capabilities of UNIX and Linux servers.
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CompTIA Server 2005 Server Fundamentals

This course covers general information about server hardware that includes latest server architecture technologies, hardware, and peripherals. This course is divided into two units, Server Hardware Fundamentals and Storage Solutions. The Server Hardware Fundamentals unit covers system bus architectures, memory and processors, and servers. The Storage Solutions unit covers Small Computer System
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Project 2002 Curriculum

This curriculum is designed to give learners a comprehensive understanding of Microsoft Project 2002. The curriculum covers fundamental topics such as how to create, schedule and manage projects and how to create tasks and calendars. The curriculum also covers more advanced topics including advanced table, review and report features, interface customization, macro automation and data exchange.
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CCNT Local Area Networks v6 0 Part 1

This course introduces LAN technologies and teaches LAN topologies. It also introduces LAN standards and covers the TCP/IP Protocol suite and IEEE standards.
Learn To:
Identify features of LANs and WANs.
Identify uses of computer networks for individuals and organizations.
Sequence the stages in the evolution of LANs.
Identify features of the Open Systems Interconnection (OSI)
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CCNT Local Area Networks v6 0 Part 2

This course covers transmission techniques and media. LAN components and Internetworking components are also taught. This course also covers access connectivity devices.
Learn To:
Identify features of analog signals.
Identify features of digital signals.
Identify features of baseband and broadband transmissions.
Identify features of network components.
Identify features of server
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CCNT Broadband Technologies v6 0 Part 2

This course covers ISDN and BISDN. X.25 and Frame Relay are also taught. This course also covers SS7 and Cell Relay.
Learn To:
Identify key features of Integrated Services Digital Network (ISDN) technology.
Identify characteristics of Integrated Services Digital Network (ISDN) transmission channels.
Identify features of Integrated Services Digital Network (ISDN) Basic Rate Interface
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CCNT Broadband Technologies v6 0 Part 3

This course teaches ATM and SMDS. It also covers DSL and wireless broadband and VPN technology including VPN security.
Learn To:
Identify the features of Switched Multimegabit Data Service (SMDS).
Identify characteristics of distributed queue dual bus (DQDB).
Identify Switched Multimegabit Data Service Interface Protocol (SIP) levels that compare to the Open Systems Interconnection
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CCNT Computer-Telephony Integration Essentials v6 0

This course introduces CTI and covers CTI architecture and CTI hardware. It also teaches CTI markets and CTI system development.
Learn To:
Identify features of the standard configuration of a Computer-Telephony Integration (CTI) system.
Identify characteristics of call routing.
Identify features of interactive voice processing.
Identify uses of Computer-Telephony Integration (CTI)
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Negotiating Advanced Negotiation Tactics

...con's video-conferencing systems. Paul White, one of Icon's Computer Systems Analysts, has worked with you on this sale from the beginning, and he is assisting you in this negotiation. The four of you are now negotiating the cost of installing the equipment and software and the timeframes for the installation. To successfully close the deal with Appleton, Inc., you must maintain control of the
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Organizational Behavior The Organizational System

Organizational Behavior: The Organizational System defines organizational structure and culture and explains their impact on employees. It also teaches how to perform a job analysis to determine whether an organization's job designs are appropriate and gives options for job redesign. Learn To Identify the elements of structure that affect organizational
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QuickBooks Pro 2005 Setting Up

QuickBooks Pro 2005 -Setting Up teaches how to set up QuickBooks on a small business or home office computer and how to perform basic accounting functions using QuickBooks. It describes the QuickBooks interface elements, covers the procedure to set up a new company, and details the tasks that you need to perform when working with the Chart of Accounts.
Learn To:
Learn about features of
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From Business Industrial Network
Free 30 days Online Computer Training




Online Computer Training for all employee levels.
30 days free access to our online computer training University. Office Plus Learning Library. (over 160 topics, including MS Office, Access, Excel, Word, Outlook, OneNote, Windows XP and Windows Vista.)
Also employees can learn anything from offices applications to IT Certification training, even OSHA, using our award winning LMS. Access to
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From Learn Skills
Retail Training - Apply point of sale handling procedures



The location of the cash register in the store is called the point of sale (POS). It is where customers pay for purchases. Different stores use different types of point of sale equipment depending on their needs. The system used in your store will depend on its size and the products offered. This course looks at the different systems and equipment that you might use.
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Managing Quality Customer Service



Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. For an organization to succeed, intensely managing service quality is absolutely essential. It is only through customer alignment that the organization is on track toward a single, shared vision of customer focus and customer value; a vision that
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From Serebra Learning Corporation
Getting Started with Microsoft Windows XP
To describe the basic skills and configurations necessary to start using the Windows XP operating system First-time computer users; first-time users of Windows operating systems; students with a basic knowledge of other Windows products seeking an introduction to Windows XP
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Win2000 Professional Connect through Networks
This course covers the various aspects of networking connections. You will be introduced to the different types of dial-up networking connections, and you will learn to install and configure a Virtual Private Connection (VPN) and a dial-up connection. You will also learn to share the Internet connection over a network. In addition, this course introduces you to the installation and configuration
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Win2000 Active Directory Implementation Remote Installation of Windows 2000
In this course, you will learn about remotely installing the Windows 2000 Professional operating system to a group of client computers using the Remote Installation Service feature. First, you will learn about the components and functionality of RIS, how to use RIS to perform an automated deployment, and how to install, configure, and authorize an RIS server. The course will explain how to create
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Computer Telephony Integration
This WestNet e-Learning module provides a broad overview of the way CTI typically works. We will then describe the different levels of automation that fall under the general category of CTI and define some of the key terms and concepts necessary to understand CTI functionality.
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360-Degree Performance Appraisal Simulation
In this simulation, you will assume the role of Northeast Regional Director of Sales for IpSwitch Components, a seller and service provider of computer networking hardware. Recently, the company decided to experiment with a 360-degree performance feedback system, hoping to replace the traditional manager-level review process. This simulation is based on the SkillSoft series 360-Degree Performance
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UNIX Programming Tools
The UNIX Programming Tools course is designed to introduce some of the development tools commonly available on the UNIX operating system. These are powerful tools that can cut down on development time as well as simplify the tasks of maintaining a system. This course introduces the UNIX operating system, cc. It covers the main options available as well as the file naming conventions cc requires.
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Win2000 Netwk Infra Design Designing a Network Strategy
This course discusses the factors to be considered while designing a TCP/IP network and explores strategies for managing a TCP/IP network, such as generating event notification and anticipating design changes. Further, the course explains the role of DHCP on a network and describes an effective DHCP infrastructure design. The course also discusses the benefits of integrating DHCP with other
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The HP-UX Operating System
This course covers the origin and history of the HP-UX operating system and its relationship with other UNIX family systems. It examines the HP-UX system components and addresses issues surrounding its use, administration, and development. The course highlights those aspects that make HP-UX an innovative operating system and provides some commmonly used UNIX skills and tricks. This course
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Installing Windows XP Professional
To demonstrate how to install or upgrade to Windows XP Professional Students preparing for the Microsoft Exam 70-270
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Win2000 Professional Installing and Upgrading
This course will give you skills necessary to install, upgrade, and troubleshoot Windows 2000 Professional. You will learn about the different types of Windows 2000 operating systems and about the features of Windows 2000 Professional. You will become acquainted with the requirements for installing Windows 2000 Professional, and you will have a chance to practice installing Windows 2000
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Win2000 Professional Installing on Multiple Computers


In this course, you will learn about Windows 2000 Professional's powerful features that enable you to install the operating system on multiple computers simultaneously. You will become acquainted with the concept of answer files and distribution folders, as well as with the procedure for creating an answer file and distribution folder. You will also learn about the system requirements for
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Win2000 Professional Managing Hardware Devices
In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You
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Win2000 Professional Enhanced Support for Hardware Devices
This course covers enhanced hardware support. You will become acquainted with the procedure for installing and configuring modems and network adapters, and you will learn to create calling cards and to configure such devices as faxes, digital video discs (DVD), and video adapters. Furthermore, this course introduces you to new hardware, such as cameras, and IrDA and Universal Serial Bus (USB)
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Win2000 Professional Custom Desktop Environment
In this course you will learn how to customize your desktop environment in Windows 2000 Professional. You will learn how to install multiple languages, use input locales, and compose multilingual documents. You will also learn how to customize elements of your desktop such as the taskbar, My Documents, My Computer, display settings, and accessibility services, as well as how to connect to another
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Win2000 Professional Optimizing System Performance
In this course, you will learn to optimize system performance and to automate tasks and create offline files and folders. This course explores the use of Task Scheduler, as well as changing schedules and customizing tasks. You will also learn about the benefits of offline files and the situations in which the offline files and Briefcase are used. The course also explores creating and synchronizing
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Win2000 Server Implementing Local Security and Policies
This course describes methods for ensuring security of your Windows 2000 Server computer. It explains the concept of security policies in a Windows 2000 environment, leads you through the process of implementing these policies using the Security Configuration Tool Set, and teaches you to monitor violations of security policies. Next, the course explains the concept of managing local users and
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Win2000 Server Automated Methods of Installation
This course explains automated methods of installation on member servers and workstations running Windows 2000 Server. First, you will become familiar with the concept of Remote Installation Services (RIS) and with the systems requirements for implementing RIS and its architecture. Next, you will learn to install and configure Windows 2000 using RIS, and you will become familiar with the
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Win2000 Active Directory Design Introducing Windows 2000 Active Directory Services
This course provides an introduction to basic Active Directory concepts. First, you will learn about directory services, the introduction of Active Directory in Windows 2000, and the physical structure and information flow in Active Directory. This course explains the features of Active Directory, such as domains, trusts, trees, forests and organizational units. Next, you will learn about sites
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Windows 2000 Professional Getting Started
To introduce Windows 2000 Professional and demonstrate basic end-user tasks such as logging on, exploring, installing applications, and customization Students preparing for Microsoft exam 70-221; first-time computer users; first-time users of Windows operating systems; students with a basic knowledge of other Windows products seeking an introduction to Windows 2000
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Win2000 Server Installing and Upgrading
This course will give you skills necessary to install, upgrade, and troubleshoot Windows 2000 Server. You will learn about the different types of Windows 2000 operating systems and about the features of Windows 2000 Server. You will become acquainted with the requirements for installing Windows 2000 Server, and you will have a chance to practice installing Windows 2000 Server. Finally, you will
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Win2000 Server Managing Hardware Devices Drivers
In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You
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Windows Server 2003 Terminal Services and System Recovery
To introduce the learner to Terminal Services management and system recovery procedures MCSAs and MCSEs in Windows 2000, IS personnel, network administrators, helpdesk personnel, system administrators
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The Linux Operating System
This course covers the origin and history of the Linux operating system and its relation with other Unix family systems. It examines various ""distributions"" of Linux , its value as a reliable business solution, and its various components, and it addresses issues surrounding its use, administration, and development. The course highlights those aspects that make Linux an innovative operating
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Diagnosing and Troubleshooting
To demonstate procedures for isolating and troubleshooting computer problems Anyone wanting to become a hardware support technician
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Maintaining Operating Systems
To understand how to manage and optimize operating systems The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)
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Identifying Adding and Removing System Components
To present system modules and their characteristics and demonstrate how to add and remove field replaceable units (FRUs) from desktops and portables Anyone wanting to become a hardware support technician
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Managing Operating Systems
To understand how to manage, optimize, and prevent future problems with operating systems Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)
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Operating Systems
To recognize the fundamentals of operating system technologies and the basic procedures involved in installing and upgrading operating systems. The for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field
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JES2 Job and Device Control I
This course describes the functions performed by MVS and JES2 in managing a computer system and how time-sharing users, batch users, and operators communicate their requirements to JES2 and MVS. Students will learn to identify the services performed by JES2 during each of the six phases of job processing as well as identify the manual required to find more information about a given command or
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JES2 Job and Device Control II
This course discusses basic computer operations in an MVS JES2 environment. It describes the devices controlled by JES2, explains how to determine which devices connected to the computer system are under the control of JES2 and describes the status of JES2 commands to control device status. The course examines the commands used to control JES2 printers, describes the setup requirements that can be
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JES2 System Control I
This course covers the JES2 and MVS commands for controlling batch jobs, started tasks, and time-sharing users. Manipulating jobs in the queues and controlling JES2 initiators are also described. The course describes JES2 initiators, the commands used to control them, and how JES2 initiators select work from the execution queues. Also discussed are commands to change the class or priority of jobs
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JES2 System Control II
This course covers the JES2 and MVS commands for controlling batch jobs, started tasks, and time-sharing users. Manipulating jobs in the queues and controlling JES2 initiators are also described. The course describes JES2 initiators, the commands used to control them, and how JES2 initiators select work from the execution queues. Also discussed are commands to change the class or priority of jobs
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Network Security Issues
To discuss security issues surrounding computers and the Internet Individuals, with minimal experience of information security issues, who interface with their organization's Internet IT systems; new employees; individuals new to using the Internet
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Foundations of Wide Area Networks
This WestNet e-Learning module focuses on basic concepts that apply to the entire course to prepare you for more detailed study of wide area networks (WANs).
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Digital Payments
To identify the main components of Internet commerce payment systems and to recognize new and recently outdated payment trends Computer professionals already engaged or seeking to be involved in network design, implementation, consultancy and support; IT and business managers who need to learn about current and future digital payment technologies; students investigating or researching digital
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Intrusion Detection and Response in Networked Environments
To describe how to detect and respond to network intruders Network administrators, firewall administrators, system administrators, application developers, and IT security officers
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Computer Protocols and the OSI Model
This WestNet e-Learning module introduces you to the basic terms and concepts that underlie all computer communication protocols. You will learn how different protocols work together in a layered system to move data across a network.
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Building a Serial Network
To identify the major components of a computer system, to define basic computer and networking terminology, and to describe the benefits and functions of the OSI reference model Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies
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CCNT Local Area Networks v6 Part 2
This course covers transmission techniques and media. LAN components and Internetworking components are also taught. This course also covers access connectivity devices. A high level of computer skill is not required but learners will probably have had prior experience in the installation, support, and troubleshooting of computer networks.
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CCNT Local Area Networks v6 Part 1
This course introduces LAN technologies and teaches LAN topologies. It also introduces LAN standards and covers the TCP/IP Protocol suite and IEEE standards. A high level of computer skill is not required but learners will probably have had prior experience in the installation, support, and troubleshooting of computer networks.
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CCNT Computer-Telephony Integration Essentials v6 0
This course introduces CTI and covers CTI architecture and CTI hardware. It also teaches CTI markets and CTI system development. Candidates work in the data and telecommunications industries and are preparing for the Computer-Telephony Integration Essentials module of the CCNT exam. Typical job roles include telecom and call center managers. Average computer literacy is desirable.
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CCNT Broadband Technologies v6 0 Part 2
This course covers ISDN and BISDN. X.25 and Frame Relay are also taught. This course also covers SS7 and Cell Relay. Candidates work in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable.
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Office Ergonomics
This one-hour course is designed to provide the basic information needed to recognize and report musculoskeletal disorder (MSD) signs, symptoms, and risk factors. It addresses the key components of an ergonomics program and also provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to employees and employers in
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SAP R 3 4 6 CO Cost Center Accounting Settings for Periodical Processing
The Computer Based Training course (CBT) SAP R/3 4.6 CO Cost Center Accounting Settings for Periodical Processing is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals focus on the customizing features as initial setups, how to post within Cost Centers, allocations and reports that are used in R/3 for internal accounting
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QuickBooks Pro 2005 - Setting Up
QuickBooks Pro 2005 - Setting Up teaches how to set up QuickBooks on a small business or home office computer and how to perform basic accounting functions using QuickBooks. It describes the QuickBooks interface elements, covers the procedure to set up a new company, and details the tasks that you need to perform when working with the Chart of Accounts. The course is primarily targeted to address
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Getting Started with a Palm Handheld Device
To explore the basic functionality of the Palm handheld device running Palm OS 4 Users of Palm handheld devices running Palm OS 4 as their operating system
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Win2000 Professional for End-Users Intermediate Networking
This course introduces the user to the various networking features available in Windows 2000. It explains how to share resources over the network, get connected to the Internet, and work with the Internet. This course is designed to help individuals who want to achieve proficiency in using Windows 2000 Professional. The target audience for this curriculum is end users who intend to use the Windows
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Norton AntiVirus 2005
In this course, you will be introduced to features and benefits of Norton AntiVirus 2005. You will learn about protecting your computer from viruses, worms, and Trojan Horses. In addition, you will learn about various options that can be specified to detect viruses and other potential risks in the instant messenger attachments, email messages, Internet downloads, and other files. The course is
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Preventative Maintenance
The course introduces users to preventative maintenance. It covers methods of obtaining system properties. It also discusses ways of maintaining and effectively using a computer. Computer users interested in learning methods to troubleshoot simple computer problems.
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Securing Your PC
This course will provide the learners with an overview of various threats to home PCs and ways to protect them. The course will cover concepts such as hackers, viruses, Trojan horses, Spyware, Phishing, spam, worms, Adware, and cookies. This course will also provide the learner with measures to prevent virus infections, spam, and Spyware. Guidelines regarding maintaining privacy and guarding
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Using Your Dell Axim
The course will cover how to use PDA hardware and system components such as the stylus, buttons, and features. The course includes how to enter and find information. The course will give an overview of using the programs that come with the PDA and connecting to the world with your PDA. A computer user who has computer experience, and is adding the use of a PDA into his/her daily activities.
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Store Digital Video
The Store Digital Video course will provide users with information on how to store and archive their raw digital video files, backup any movies they create, and discuss file formats most commonly found on the Internet. This will include how to understand storage needs, and tips for managing and storing. The course will also review managing files using Windows XP and an overview of the
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ECDL ICDL 4 Module 2 Using the Computer and Managing Files - Using Windows XP
To outline the main features of Windows XP and describe how to work with programs and documents. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using the basic functions of a personal computer and its operating system; end users wanting to attain competency in using
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ECDL ICDL 4 Module 2 Using the Computer and Managing Files - Files and Folders
To demonstrate how to work with folders and files in Windows XP. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using the basic functions of a personal computer and its operating system; end users wanting to attain competency in using the Windows XP operating
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ECDL ICDL 4 Module 2 Using the Computer and Managing Files - Customization
To demonstrate how to personalize Windows XP to best suit the user's needs. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using the basic functions of a personal computer and its operating system; end users wanting to attain competency in using the Windows XP
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Microsoft Windows 98 Power User
This course is for users who want to take advantage of the most advanced features and capabilities of Windows 98. At the completion of this course participants will learn to connect to the Internet with Internet Explorer; send e-mail messages with Outlook Express; configure their computer to suit individual work styles; maintain files by timely backup of a hard drive, restoring files and updating
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Supporting Microsoft Windows 95: Networking


This is the third course in a four part series for Systems Engineers who intend to install, configure, customize, optimize, maintain, and troubleshoot the Microsoft Windows 95 operating system. This series aims to enable the professionals to pass Microsoft exam 70-064, Implementing and Supporting Microsoft Windows 95.
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Implementing Directory Services in Microsoft Windows NT Server 4.0
This is the first course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series enables participants to design, implement, and support the Windows NT Server network operating system in a multidomain
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Supporting Routing and RAS for Microsoft Windows NT Server 4.0 - Part 3
This course is the third part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
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CCNT Computer-Telephony Integration Essentials
This course introduces Computer-Telephony Integration Essentials (CTI). CTI architecture, hardware, market applications and system development are covered in this course.
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CA-IDMS R Application Programming Part I ver 12
Explains CA-IDMS structure and environment, teaches how to access and manipulate records and sets, and details how they are physically stored in the database. Programmers, analysts and systems designers.
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CA-IDMS R Application Programming Part II ver12
Explains CA-IDMS structure and environment, teaches how to access and manipulate records and sets, and details how they are physically stored in the database. Programmers, analysts and systems designers.
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Introducing TCP IP
The Introducing TCP/IP WBT is the first course in the Working with TCP/IP curriculum. This course familiarizes the audience with the fundamentals of TCP/IP, such as its various features, architecture, installation procedures, network support, and maintenance. The course also discusses installation, configuration, and maintenance of WINS server as well as the Domain Name System. Network
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Fundamentals of Network Security
To cater to the growing demands of information exchange, most organizations have implemented computer networks. As a network administrator, you need to determine and analyze the risks to the data residing on your network. Additionally, you need to implement various processes to track the security holes on your network. Based on your assessment of the risks and security holes, you can prepare a
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RDBMS Concepts
The success of an organization depends on its ability to acquire timely and accurate data about its operations, to manage this data effectively, and to use this data for analyzing its requirements and controlling its activities. Since the volume of data available to an organization might be vast, it is important to process this data to derive relevant information quickly. The data can be managed
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Client Server Concepts
Today is the age of network-based computing. From a small organization with about twenty terminals, to the World Wide Web, network-based computing dominates. When network-based computing was first introduced, computer networks were created using traditional networking technologies. However, with the advancement in networking technology, a new concept of distributed computing called client/server
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EnjoySAP Features and Functions
The Computer Based Training course (CBT) Enjoy SAP Features and Functions aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. Having been given the background to the development of the EnjoySAP interface and its new features, the trainee will learn how to access the 4.6 System and to
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EnjoySAP What s New in Release 4 6
The Computer Based Training course (CBT) Enjoy SAP What's New in release 4,6 aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. The trainee will learn about the new features and functions of this release using a number of examples taken from the R/3 Basis system and cross-application
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mySAP com - Overview
The Computer Based Training course (CBT) mySAP.com Overview aims to provide all employees of your company an introduction to SAP s answer to e-business, and the possibilities that mySAP.com offers. Trainees will be shown why mySAP.com was developed and the key components it contains. Furthermore, it shows how application hosting can be controlled throughout the system's entire life cycle,
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SAP R 3 4 6 FI General Ledger Organization and G L Account
Within the Computer Based Training course (CBT) SAP R/3 FI General Ledger you will learn to create and post to G/L accounts, post incoming and outgoing payments, display and modify account balances and line items and, finally, perform month-end closing. The following audiences are targeted: All those involved in the use of R/3 for Financial Accounting tasks such as General Ledger management and
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SAP R 3 4 6 FI General Ledger Posting and Periodical Processing
Within the Computer Based Training course (CBT) SAP R/3 4.6 FI: General Ledger Posting and Periodical Processing you will learn to post an invoice to G/L accounts, to change and reverse a posting, to post an incoming and outgoing payment and how to select and assign open items. Furthermore, you will learn to display and change balances and items, select line items and to carry out tasks that occur
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SAP R 3 4 6 CO Cost Center Accounting Organization and Basic Settings
The Computer Based Training course (CBT) SAP R/3 4.6 CO Cost Center Accounting Organization and Basic Settings is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. The following
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SAP R 3 4 6 CO Cost Center Accounting Periodical Allocation and Reports
The Computer Based Training course (CBT) SAP R/3 4.6 CO Cost Center Accounting Periodical Allocation and Reports describes the processes that take place when actual postings are carried out in Cost Center Accounting. It also explains how documents are entered, posted and reversed. Furthermore, it looks at reporting in Cost Center Accounting, and shows you to use and configure reports to suit your
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SAP R 3 4 6 CO Profitability Analysis
The course SAP R/3 4.6 CO Profitability Analysis provides the basic knowledge for using the SAP R/3 system on a daily basis. To transfer the needed knowledge the course makes use of an example: planning a sales organization and comparing to actual data. The initial unit provides an introduction to SAP R/3 4.6 s fundamental features; explaining how to log on to the system as well as navigating
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Microsoft Windows 98 for End-Users Brief
Microsoft Windows 98 is an operating system that controls how the computer carries out basic tasks such as displaying information on your computer screen and running programs. Window 98 helps you save and organize results of your work (such as a resume or a list of addresses) as files. Windows 98 also coordinates the flow of information among the programs printers storage devices and other
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CompTIA A+ 2003 Hardware Part 1 - Devices and System Components
This course introduces basic hardware components and what's inside the computer case. Participants learn about memory and storage devices. Input and output devices and portable computer technology are also covered. Finally the learner is introduced to system resource settings.
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Microsoft Windows 95 for End-Users Basic
Microsoft Windows 95 is an operating system that makes it easy to work productively on your computer. Windows 95 offers an on-screen environment of icons and windows that lets you maneuver quickly and easily among programs and files. The units in this course introduce you to the basic features of Windows 95 and familiarize you with the Windows 95 environment as you manage files, run programs, and
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Microsoft Windows 95 for End-Users Intermediate
Microsoft Windows 95 is an operating system that makes it easy to work productively on your computer. Windows 95 offers an on-screen environment of icons and windows that lets you maneuver quickly and easily among programs and files. The units in this course introduce you to the intermediate features of Windows 95 and familiarize you with the Windows 95 environment as you explore the Internet and
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Microsoft Windows 95 for End-Users Advanced
Microsoft Windows 95 is an operating system that makes it easy to work productively on your computer. Windows 95 offers an on-screen environment of icons and windows that lets you maneuver quickly and easily among programs and files. The units in this course introduce you to the advanced features of Windows 95 and familiarize you with the Windows 95 environment as you share information between
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Microsoft Windows 98 for End-Users Basic
Microsoft Windows 98 is an operating system a computer program that controls the basic operation of your computer and the programs you run on it. Programs also known as applications are task-oriented software you use to accomplish specific tasks such as word processing managing files on your computer and performing calculations. The five units in this Basic course introduce you to the fundamental
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Microsoft Windows 98 for End-Users Intermediate
Microsoft Windows 98 is an operating system a computer program that controls the basic operation of your computer and the programs you run on it. Programs also known as applications are task-oriented software you use to accomplish specific tasks such as word processing managing files on your computer and performing calculations. The five units in this Intermediate course build on your knowledge
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Microsoft Windows 98 for End-Users Advanced
Microsoft Windows 98 is an operating system that makes it easy to work productively on your computer. Windows 98 offers an on-screen environment of icons and windows that lets you maneuver quickly and easily among programs and files. The units in this course introduce you to the advanced features of Windows 98 and familiarize you with the Windows 98 environment as you share information between
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Microsoft NT 4 Workstation for End-Users Basic
Microsoft Windows NT is an operating system, a computer program that controls the basic operation of your computer and the programs you run on it. Programs, also known as applications, are task-oriented software you use to accomplish specific tasks, such as word processing, managing files on your computer, and performing calculations. The five units in this Basic course introduce you to the
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Microsoft NT 4 Workstation for End-Users Intermediate
Microsoft Windows NT is an operating system, a computer program that controls the basic operation of your computer and the programs you run on it. Programs, also known as applications, are task-oriented software you use to accomplish specific tasks, such as word processing, managing files on your computer, and performing calculations. The four units in this Intermediate course build on your
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Microsoft NT 4 Workstation for End-Users Advanced
Microsoft Windows NT is an operating system, a computer program that controls the basic operation of your computer and the programs you run on it. Programs, also known as applications, are task-oriented software you use to accomplish specific tasks, such as word processing, managing files on your computer, and performing calculations. The four units in this Advanced course extend your Windows NT
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Microsoft Windows 2000 Installation, Configuration, and Administration Part 3: Resource Optimizatio


This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret them; identify and log
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Microsoft Windows XP Administration Part 2: Networks and Desktops


This is the second course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. This course discusses how to troubleshoot the boot process, and the different stages of the boot process. It also covers system restore and Automated System Recovery process as a means of returning the computer to its previous state, and how to install and support computers
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Server+ Certification Part 2: Upgrading


The is the second course in a four-part series on CompTIA's Server+ Certification. This course covers performing different types of backups and how to verify that a backup has taken place. Different types of upgrades that can be performed, such as adding a processor and hard drive, increasing memory, upgrading BIOS/firmware are covered. In addition, upgrading both internal and external peripheral
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CompTIA A+ 2003 Hardware Part 1 - Devices and System Components


This course introduces basic hardware components and what's inside the computer case. Participants learn about memory and storage devices. Input and output devices and portable computer technology are also covered. Finally, the learner is introduced to system resource settings.
more...
Microsoft Windows 2000 Installation, Configuration, and Administration Part 3: Resource Optimizatio


This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret them; identify and log
more...
Microsoft Windows XP Administration Part 2: Networks and Desktops
This is the second course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. This course discusses how to troubleshoot the boot process and the different stages of the boot process. It also covers system restore and Automated System Recovery process as a means of returning the computer to its previous state and how to install and support computers
more...
Microsoft Windows 2000 Installation, Configuration, and Administration Part 3: Resource Optimizatio
This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement administer and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret them; identify and log
more...
SAP R/3 Workflow Architecture
The Computer Based Training course (CBT) SAP Business Workflow aims to provide an overview of the functionality and applications of the SAP Business Workflow System using the workflow scenario Notification of absence from Personnel Management as an example.
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SAP R/3 QM in Procurement
The Computer Based Training course (CBT) SAP R/3 QM in Procurement aims to provide all the employees working in the inspections area of your company who want to learn more about SAP software or who are planning to work with it with the knowledge to deal with QM within the R/3 System. The first unit explains how Quality Management is integrated in Materials Management and discusses the variants in
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SAP R/3 QM: Master Data and Analysis
The Computer Based Training course (CBT) SAP R/3 QM in Procurement aims to provide all the employees working in the inspections area of your company who want to learn more about SAP software or who are planning to work with it with the knowledge to deal with QM within the R/3 System. In the first unit the trainee will learn how to activate the Quality Management functionality for a material
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SAP R/3 PP: Production Planning and SOP
The Computer Based Training (CBT) SAP R/3 PP: Production Planning and SOP describes the production planning process and explains how it works. The learner is introduced to the various planning levels in the R/3 System as well as learning how to plan in the Sales and Operation Planning and Material Requirement Planning levels. Furthermore the trainer will be shown the functions of standard SOP and
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Troubleshooting PC Problems
This course offers various preventive maintenance procedures that can be regularly performed to keep the system in good working order and avert many PC-related predicaments. Your personal computer (PC) might have the latest features and might be using well-written software. Nevertheless it is possible that your system breaks down or that upgrades are required for some system components. If the
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Basics of Windows 98
An operating system (OS) acts as an interface between the user and the computer hardware. The OS interprets all instructions keyed in by a user and converts them to a format that the computer can understand. Windows 98 is the most popular and widely used operating system in the world. This operating system provides a user-friendly Graphical User Interface (GUI) for using its various commands and
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Operating Systems
The Operating Systems WBT is meant for PC hardware service technicians who want to acquire basic knowledge of installing and managing an operating system. This course describes different features of the Windows operating systems and provides users with an overview of different types of Windows files and utilities. It discusses the steps involved in upgrading Windows operating systems and
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Troubleshooting PC Related Problems
The Troubleshooting PC-related Problems WBT is the last course in the A+ Certification curriculum and caters to the A+ Core Service Technician Examination. This course is designed to acquaint users with the basic knowledge of troubleshooting techniques while working with a PC. This course identifies certain hardware and software problems and provides troubleshooting techniques to resolve them.
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GUI Design Essentials


In this course, students will design and implement a graphical user interface (GUI) for a group of astronomers. These astronomers are dissatisfied with the workings of their computer and want a new way to interact with their system. To meet this goal, they will learn how to apply Human-Computer Interaction (HCI) principles to develop this interface. Following this, students will consider how to
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From Seletel Informatique
Introduction to PCs
This series is designed to introduce users to personal computers. Users will learn what a PC is and what an operating system is. They will learn basic computer skills such as turning a computer on, logging on to Windows, and working with files. Users will also learn to identify and use the major components of a PC, both externally and internally, including: disk drives, monitors, mice, keyboards,
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From Rice Consulting Services, Inc
Structured User Acceptance Testing - Full e-Learning Version

This is a practical hands-on seminar to convey effective methods to plan and conduct user acceptance testing. This is one of the few UAT training courses available that teaches a non-technical and easily learned process for testing computer systems from a business process perspective.
This course deals with testing issues from both the process and human perspectives. You will learn the
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Structured User Acceptance Testing - Fast-track e-Learning Version

This is a special fast track version of the full structured user acceptance testing course. This version is only offered as a online course.
This is one of the few courses available that teaches a non-technical and easily learned process for testing computer systems from a business process perspective. This course deals with testing issues from both the process and human perspectives. You will
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