S Control Telephone Seminars - Training Resources

Corrosion Control for Water System Piping & Storage Tanks BenefitsCorrosion is a process that attacks buried metallic water distribution and transmission piping often resulting in unexplained water loss, service disruptions, and increased maintenance and operating costs. A recent study indicated the annual cost of corrosion of water systems in the United States alone exceeds $22 billion and is expected to grow. The goal of this teleconference is to  more...

Traffic Management for Construction Work Zones: Unique Challenges and Solutions BenefitsThe hazards encountered at construction zones vary by project and by project phases. To address these hazards, certain program elements must be completed before work begins, while additional elements must be addressed on-site and on an on-going basis. Many contractors who are required to prepare and implement traffic control plans often do not understand how to process the approval and  more...

Implementing a Health Risk Assessment for Your Health Plan: What Works, What Doesn't, What's Legal BenefitsMaybe you've heard about health risk assessments and wonder if they're a good idea for your organization. Or you've been tasked with implementing a health risk assessment as part of your health plan and don't know much about them. You have a lot of questions such as 'How can a health risk assessment help control health care costs?,' 'What makes for an effective health risk assessment?,'  more...

Improve Productivity While Staying Compliant: Implementing Quality Procedures BenefitsMany organizations with customer delivery and quality problems (high reject rates across the supply chain) are unaware of the increased costs of tracking, repairing, scrapping and redelivering key products. When the discussion whether lean, six sigma and/or supply chain techniques are singularly the most effective way of dealing with quality problems, you miss the opportunity of using a  more...

Limited Medical Programs: How Employers Are Using Them to Control Health Care Costs BenefitsAfter years of increasing medical premiums, employers are hitting road blocks in cost saving measures. We are at a point of office visit co-pays approaching $50, prescription drug co-pays of $50 to $100, deductibles exceeding $2,000 for in-network benefits, and more and more premium cost shifting from employer to employee. Employee's are finding it hard to afford the per pay premiums and  more...

De-Escalation Tactics When Responding to Individuals with Mental Illnesses BenefitsBecause officers have to protect their own safety as well as the safety of others, they often have limited time in which to establish a communication mode that minimizes risk of violence. Agitated individuals can often be directed away from violence by specific communication skills. Verbal de-escalation techniques are geared to 'set up' those being contained so that physical control  more...

Innovative Energy Saving Strategies for Manufacturers BenefitsMany manufacturing facilities that deal with older technologies, 'that's the way it has always been done' mentalities and a tunnel view consider the manufacturing process the only investment which will result in increased revenue. This teleconference will address the potentials to update this older technology. We will discuss new strategies to help manufacturer's see new ways are not  more...

Employee Wages: Administration of Caps, Freezes, Reductions and Furloughs BenefitsEmployers continue to search for ways to control payroll costs in response to economic uncertainty. Layoffs and force reductions have pared many workforces to the bone, but the pressure to manage costs is relentless. Adjustments to compensation and to working time can be viable alternatives to job cuts, but they are not without legal risk. This teleconference will address the legal and  more...

Enterprise Resource Planning - Getting the Payback From Your ERP System BenefitsYou will get an overview of the planning hierarchy in world class businesses and how the planning process utilizes the ERP system. You will better understand the need for robust metrics and an accountability infrastructure, and will become more aware of the power the ERP discipline has in getting the most return for the effort invested. It will become apparent that there is a lot of  more...

Ground Failures and Other Groundwater-Related Property Damage BenefitsOne ground failure can destroy your professional reputation or decimate your life savings. A ground failure doesn't have to make the national news to be a catastrophic loss to a property owner. Ground failure mechanisms come in many forms - landslides, sinkholes, soil expansion, bedrock heave, soil collapse, erosion - all of which typically include water as a major contributing factor.  more...

Internal Controls BenefitsWhether you're part of the Fortune 500 or a small private company, understanding how to develop and implement effective internal controls is critical to your business. In addition to helping you comply with the law, a good system of internal control can dramatically improve your bottom line. In this 90-minute teleconference, you'll learn about basic internal control concepts that will help  more...

Low-Impact Development Maintenance and Upkeep Techniques BenefitsThroughout the country new storm water regulations are requiring the control of runoff peak flow rates, runoff volume and water quality. To meet these requirements, engineers and planners are implementing low impact development concepts into their site development plans. This results in the use of many complex storm water BMPs such as bioinfiltration systems, infiltration basins,  more...

Efficiency Estimations and Payback Periods for New Equipment BenefitsEnergy savings is possible for nearly every electric motor application but there are obstacles to buying and installing a higher efficiency motor. Practical considerations of the real world such as initial purchase, accounting system roadblocks, and installation and operating cost, must be part of the decision process. This teleconference will explain basic principles of electric motor  more...

Wellness Programs: Legal Developments, Requirements and Risks BenefitsAs Congress looks at making significant changes to health insurance, wellness programs are playing a central role in the debate. Congress wants to encourage wellness programs and healthy lifestyles to help control the cost of health insurance and much of their interest is based on success stories from the private sector. But privacy advocates and some federal regulators take the position  more...

Common Annexation Issues in Development BenefitsAnnexation is a process for the adjustment of government boundaries. Annexation can have a significant impact on the owners of the real property to be annexed, on the annexing government agency and on those who own property in the immediate area. This teleconference will discuss the pros and cons of annexation and how it is used to control development. You will gain useful information  more...

Workers' Compensation Handbook Best Practices BenefitsMinimizing workers' compensation abuse and controlling the costs of legitimate claims is a daunting task. In this difficult economy, it is essential that all employers take every step they can to reduce their workers' compensation exposure and costs. This 90-minute teleconference is geared to provide you with the best handbook practices - policies, procedures and techniques - for staying  more...

Conducting Effective Safety Audits BenefitsAudits are a key component of an effective safety program. Just as periodic physicals can help you check how healthy you are, periodic safety audits can help evaluate the health of your safety program. This teleconference will outline the four steps you should consider in order to conduct effective safety audits. Manufacturing engineers, presidents, vice presidents, plant managers,  more...

Financial Planning After Retirement: Coordinating the Retirement Plan with the Estate Plan BenefitsA wrong determination of whether a trust qualifies as a designated beneficiary of retirement benefits can cost the owner decades of tax deferral as well as 50 percent excise tax penalties. Learn how to provide the best asset protection and estate planning benefits for large retirement plans so that the valuable 'stretch out' does not become a 'blow out.' Most trusts are inadequately  more...

Tax Practice and Procedure Blunders That Can and Should Be Avoided BenefitsThis teleconference will describe common mistakes made by tax practice and procedures practitioners which can and should be avoided. Discussion on inadvertent privilege waiver, failure to control the flow of information at an audit, missing critical deadlines, failure to provide appropriate and adequate refund claims when necessary, and other key procedural mistakes will be addressed.  more...

Lighting Design and Control for Commercial Buildings: Increase Sales, Increase Productivity and Save Energy BenefitsWhatever your business is, the proper illumination can provide paybacks that far exceed the energy saved. Studies have confirmed findings. This topic will be presented in a fast paced teleconference with many real life examples. System efficiencies, impact on other architectural systems and integrated controls will all be discussed. We will discuss daylighting, a 100 year old feature that  more...

Successful Strategies for Shortening the Sales Cycle BenefitsIf we could take more control and shorten the sales cycle, we would earn more money, sell more and make our companies more profitable. In this teleconference, you will learn how to analyze your sales process and actively engage the prospect with each and every contact.  more...

Product Development Metrics for Manufacturers: Measuring Your Productivity BenefitsR D and product development organizations are behind transaction processing and operations functions in their understanding of measurement and its place in the organization. Six Sigma and Lean initiatives have facilitated great improvements in corporations without significantly benefiting most marketing, R D and product development organizations. Inventive professionals resist measurement  more...

Pervious Concrete - The Pavement That Drinks! BenefitsPervious concrete is an innovative building material with many environmental, economic and structural advantages. The proper use of pervious concrete is a recognized best management practice by the U.S. Environmental Protection Agency for providing first-flush pollution control and storm water management. Property owners and developers can also reduce fees and enhance the bottom line by  more...

Combating Rising Construction Costs BenefitsRising construction costs are a fact of life. Budget overruns are frequent occurrences. When costs rise, someone pays - how can you avoid being the one who pays? A savvy construction business person can take many steps along the way to apportion the risks of construction in a way to ensure that his or her company avoids getting stuck with the bill for escalating costs. Some of the most  more...

Infection Control Programs BenefitsHealth care associated infections have moved into the forefront of the health care industry due to emerging and re-emerging issues, the human toll and reimbursement challenges. Central to this problem is the impact of the infection preventionist and the infection prevention function. This teleconference will help identify specific elements of an effective infection prevention program and  more...

New Rules and Formats for International ACH Transactions nInternational commerce is rapidly growing but with that growth comes challenges, the most significant being the need to track transactions to ensure funds are not being disbursed to or from individuals that are threats to the U.S. The Office of Foreign Asset Control is the government organization that tracks this information. Their regulations require that all international transactions comply  more...

Paid Sick Leave Update: Policies and Procedures in an Evolving Workplace nMany employers voluntarily provide their employees with paid sick leave. Increasingly, however, states and localities are dictating that employers allow employees to use these voluntarily-provided paid sick leave benefits for reasons beyond those covered by the employer's program. In some cases, states and localities have begun to mandate that employers provide employees with a minimum paid sick  more...

Increasing the Effectiveness and Efficiency of Manufacturing Logistics nIn manufacturing logistics, the first priority is providing the right support to make production flow smoothly and put out the goods the company sells. This is effectiveness. The second priority is to provide this support without wasting human, technical or financial resources. This is efficiency. What most companies do in logistics is pursue efficiency at the expense of effectiveness, curtailing  more...

Design Codes and Standards for Noise Control nAcoustics strongly affects the human response to our environment and yet noise rises to the top of any list of user complaints in buildings. Complaints relate to poor hearing conditions, annoyance from neighbors, inadequate privacy, noisy mechanical equipment and a plethora of other issues. This teleconference will provide you with information on how to use building design to control sound and  more...

Crisis Intervention Team Training for Law Enforcement for the 21st Century nEstimates run as high as 1 in 5 (20%) of 911 emergency calls to law enforcement involve some component of mental illness component and many reach crisis level. Typical law enforcement training is focused on projecting authoritative persona, command and control, and follow my directions or else. These tactics often lead to use of force and injury for all involved parties. Some lead to litigation  more...

SAS 70 Requirements, Obligations, and Audit Survival Best Practices ... based on an audit of the effectiveness your organization's control objectives and activities can help satisfy these customers' concerns. To successfully navigate the SAS 70 audit process, it is important to know as much as possible about what a SAS 70 is, what auditors are looking for and how to support a successful SAS 70 audit process. This teleconference is critical for those who have been  more...

Using Failure Mode and Effects Analysis to Reduce Defects, Improve Quality and Make More Money nFailure modes and effects analysis is an increasingly popular tool that must be mastered by Lean Six Sigma professionals and can be used in every type of organization to reduce defects, improve quality and make more money! n nThis easy tool asks these simple questions: n- What can go wrong? n- Where can it go wrong? n- How bad will it be? n- Can we see it coming? n- Should we try to prevent  more...

Successful Strategies for Controlling Workers' Compensation Costs nMaintaining workers' compensation insurance is a necessary cost of business, but how do you stop the costs from spinning out of control? An effective workers' compensation program will utilize the available remedies to achieve the goals of reducing injuries, reducing benefit payment and reducing unsuccessful litigation results. This 90-minute teleconference will review the myths and  more...

Getting to the Root of Root Cause Analysis nFailures are a fact of life. In every industry and occupation we are faced with failures. Failures of products, processes, systems and services abound. n nSome of us are tasked with fixing the processes that lead to failures. The customer wants "faster, better, cheaper" but we are delivering "slower, worse and costly." Failure can mean not meeting a customer requirement. It can relate to form,  more...

A Practical Guide for Using Litigation Technology During Discovery and at Trial nThe use of technology during discovery and at trial is now a requirement for the modern practice of law. Using and managing these complex systems in a cost effective and advantageous manner is a major challenge. This teleconference is intended to provide you with a practical guide to successfully use electronic discovery and trial presentation software; manage large document productions and  more...

Optimize Your Workforce Scheduling nFor many companies, scheduling the workforce can become a nightmare. Because labor is a significant cost of production, management is often under pressure to keep their workforce lean and flexible. The aim of workforce scheduling is to balance constraints to ensure that the right people with the right skills are in the right place at the right time. Workforce planning provides a systematic  more...

Design Tips for Rain Gardens: Storm Water and Runoff Control nRain gardens have been used to beautify landscapes while improving runoff quality since their inception in Prince George's County, Maryland, in the early 1990's. Research has shown that their cousin, bioretention, does a very good job of reducing pollutant loads, reducing runoff volumes and increasing infiltration, spurring regulators to look favorably on these practices. What these systems look  more...

Mitigating the Impact of Construction Projects: Hurdles to Project Success nAll construction projects have impacts on their surroundings, including neighbors, businesses, communities and the physical environment. These impacts frequently are the center of controversy surrounding a project and can lead to unnecessary delays, lost productivity, added project costs and bad public relations. This teleconference will provide you with practical strategies for identifying and  more...

Reducing Insulin Errors nThe Centers for Disease Control and Prevention announced this past June that 24 million Americans now have diabetes, an increase of three million people in just two years. Diabetes is also one of the most common diagnoses seen in hospitalized patients. Moreover, insulin may be the preferred medication to manage glucose while patients are hospitalized. The Joint Commission of Accreditation of  more...

Investing IRAs and Qualified Plan Rollovers in Real Estate, Franchises, Start-Ups and Other Private Investments - Techniques and nA growing number of IRA owners and recipients of qualified plan rollovers have sought to take control of their own investments by investing directly in real estate and small businesses that they may intend to manage or otherwise be personally involved in. This trend has accelerated in recent years as syndicators, entrepreneurs, private fund managers and franchisors have come to view IRAs and  more...

On-Site Power Generation: Challenges, Opportunities and New Developments nMission critical operations include electronic trading operations; semiconductor manufacturing (clean rooms); pharmaceutical plants; hazardous biological or chemical labs; military, defense and government facilities; certain security or public safety related projects, including 911 call centers, emergency or disaster response centers; airport air traffic control towers; and other critical  more...

Pitfalls with Lean Implementation nAre you (or about to be) in the 90% lean failure group? In implementing lean, the cards are stacked against your success. The sad truth is this: eight or nine organizations of 10 who embark on implementing an improvement initiative like lean, Six Sigma or Lean Six Sigma FAIL to get the benefits they should. This wastes time and money, and disenfranchises the workforce. In extreme cases, it can  more...

Medical Privacy Rights of Minors nMedical providers and others who come into contact with medical or health records are often subjected to complex and conflicting requirements to maintain the confidentiality and restrict the use of the information. When those providers and others deal with minors, the complexity increases dramatically. When the right of an individual to privacy and security with regard to his or her medical  more...

Advanced Records Management: The Intersection of Good Records Management and eDiscovery Preparedness nEffective records management can have an enormous impact on e-discovery preparedness and a corporation's bottom line. While many corporations have established policies related to paper records, many of those same corporations have failed to update those policies to account for their rapidly increasing volumes of electronically stored information. No form of ESI demonstrates these complex issues  more...

Noise Control Design for Condominium and Multifamily Dwellings nToday's condominium buyers have become much more sophisticated with respect to acoustical issues, largely because of the horror stories related to them by the media and their acquaintances. Buyers not only want a condominium unit that is quiet when the building is complete, but they also want assurance during the design and sales process that footfall noise from above and airborne noise from  more...

Controlling Purchasing Card Risk nPurchasing cards are used by many corporate and governmental organizations to acquire low-value goods and services from suppliers in a cost-effective and timely manner. Purchasing cards expedite payment to suppliers and reduce or eliminate the paperwork associated with requisitions, purchase orders, invoices and checks. Estimates of cost savings by use of purchasing cards are commonly estimated  more...

Reduce Downtime and Enable Lean With Total Productive Maintenance nEquipment breakdowns create chaos and reduce effective capacity in most companies. They are often a significant roadblock to lean manufacturing. Total productive maintenance is the proven approach for minimizing surprise breakdowns and increasing the utilization of plant and equipment. It is a major component of lean manufacturing and the Toyota Production System. n nThis teleconference will  more...

From Contact to Contract: The Ladder Approach to Managing a Sale nMost salespeople follow a chaos theory of managing a sale - whatever happens, happens. Consequently, after leaving an initial meeting with a prospect they wonder how, when and why they should reconnect with the prospect. Not only does this lead to lost opportunities, even with prospects who do become clients the process is difficult, fraught with worry and uncertainty, and wastes a great deal of  more...

Curbing Unauthorized Overtime Benefits Year after year, one of the most challenging tasks employers face is keeping track of the hours their nonexempt employees work and correctly paying any required overtime premium. When unauthorized overtime occurs, labor costs skyrocket, and businesses face a budgeting nightmare. And when employees perform compensable work off the clock, the potential overtime liability for an employer  more...