S Even Web-based Seminars - Training Resources

Preserving Precious Capital Attacking the SEVEN Most Significant Capital Wasters in Your Company Times are tough and capital preservation is at the top of every executivea ™s priority list. But specific techniques necessary to rapidly eliminate waste and reduce operating costs can be difficult to define and even more difficult to implement. If you manage ANY type of an organization, you have waste which steals precious capital from your enterprise. Now, more than ever, it is important  more...

Regulatory Complaint Handling Vigilance Recalls Improper complaint handling can result is serious regulatory problems as well as hitting the bottom line. Recalls, FDA Warning letters & even seizures could result. This presentation will review the regulatory requirements for complaint handling and adverse events reporting in the USA, EU & Canada. Suggestions for investigating and documenting complaints & pitfalls will be included.  more...

E-Mail Communication: Power, Peril, and Protocol Learn what to do before you press Send American businesses sent 1.4 trillion e-mails last year, and the vast majority were short missives hastily typed and fired off without much thought. You re addicted to its speed, but have you mastered the correct use of the tool? A poorly written e-mail can damage relationships, ruin a sales opportunity, and even limit your ability to move up within your  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

How to Re-Energize Your Sales Team In Tough Times Learn How to Re-engage and Motivate Your Sales Organization Budget cuts, lost accounts, and staff reductions have left your sales organization fatigued. Once, they were so committed to your company and product that they oozed with passion. Those days are gone. You can see the lost, unfocused look on their faces and you don't know what it will take to get them back on track. You tried praise  more...

Sharpen Your Communication Skills to Drive Revenue Help Prospects See the Value in Your Offering 'Our product is the best but no one is buying it!' It's easy to blame the economy for a product not selling. It's much harder to look in the mirror and question if the problem is how you communicate with prospects. True, the economy is in peril, but people are still buying. How do you differentiate yourself and your product with your prospective  more...

Sarbanes-Oxley Compliance As A Growth Strategy The economic crunch is presenting serious challenges for every size business publicly traded firms, small businesses, and even non-profit organizations. Companies that cannot find a way to grow during these challenging times run the risk of failure. Yet, the secret weapon to drive growth could be in your back pocket Sarbanes-Oxley best practices. Dr. Peg Jackson is your trusted advisor as she  more...

Using Social Settings to Get Your Deal Done Dining Etiquette That Differentiates You From The Competition Mind your manners! Even if you don t pull up a chair to your parents dinner table every night, heeding their advice about mealtime manners is more critical now than ever before. In today s competitive business world, meals aren t for nourishment they re an efficient way to get deals done. Whether you are closing a sale or interviewing  more...

How to Prevent Foot in Mouth Disease - A Prescription from The PR Doctor for Healthy Media Relations Public relations is essential to any comprehensive marketing program. At its best, a well-run PR program can increase exposure to your business dramatically while significantly reducing your advertising costs. Poor public relations, on the other hand, create missed opportunities and can even do significant damage to your business s reputation. This webinar will present Public Relations DOs and  more...

Motivating the Underachieving Employee How to have the tough conversation with employees who are not pulling their weight Employee underperformance affects team morale, productivity, and company profitability. If not addressed, the manager runs the risk of losing the respect of their team, making it even more challenging to achieve productivity goals. With companies running lean and mean, subpar performance must be addressed and your  more...

Pricing Strategies for Profitable Growth How to Formulate the Right Price in a Service Business 'If I price it too high, they won t buy. If I price it too low, we barely break even.' The yin and yang pricing debate has been a staple in business since the beginning of time. When you are operating a service company, it is very easy to price yourself right out of business if you don t know all of the factors that affect profitability.  more...

Managing Difficult Employees In Key Positions Five Proven Strategies to Maximize Expertise and Minimize Angst Difficult people wreak havoc in your company. You know that. Difficult people who hold key positions are even more problematic. When leadership power, authority and decision-making fall into the hands of an employee with poor or non-existent people skills, you are likely to be losing up to 40% of your profits: money going out the  more...

Board of Directors Accountability Avoid Operational Catastrophes It's all over the news. Publicly traded, household named companies in the financial world out of business. As a business executive, you rely on your board of directors to reduce the risk to your company. Yet, many boards put their firm at risk of SEC action or even criminal investigation. How do you know if your board of directors is applying the appropriate level  more...

Successful Trade Show Strategies In A Down Economy Trade show exhibiting can cost tens of thousands of dollars per show which is why many companies are closely evaluating whether to cut trade shows from their budgets. While the knee-jerk reaction is to skip the show this year, it may not the best decision for your company. How do you select the right shows and maintain a strong booth presence when your dollars are limited? Barry Siskind, author  more...

Article Publishing to Grow Your Business or Consulting Firm How to Build Your Reputation and Generate Revenue Using Articles The first thing clients do when looking for a consultant or researching your business is to check Google. One of the easiest ways to dominate search engine results is article marketing. Done correctly, articles help prove your expertise and generate leads. Incorrectly, article marketing becomes a drain on your time and can even  more...

Customer Service Strategies to Increase Revenue See Your Business Through the Lens of Your Customer When dollars are tight, customer loyalty is easily lost. When the service with your company slips due to budget cuts, the customer exodus becomes massive compounding your bottom-line issue. You can't afford to have your customers feel your pain as they represent a tremendous opportunity to grow your business. It s critical to deliver WOW!  more...

Put Your Strategic Plan Into Action Implementation Strategies that Get Results! Many companies have the right strategic plan, but still don t grow their business! If effective execution is a major challenge when the economy is booming imagine what it is now that a recession is here and resources are scarce. Having the best strategic plan in the world won t help you increase profitability and grow your business if it's not  more...

How To Be An Online Spy (and use what you find for business success) There is an incredible amount of information online about what s going on at companies and with people. The problem is when you look for information using popular search engines, most people receive thousands and sometimes millions of results. In 'How To Be An Online Spy,' you ll learn the inside secrets on how to find information on companies and  more...

How to Handle Customers Who File for Bankruptcy What You Need to Know Before Working With A Claims Trader Another customer filed for Chapter 11 bankruptcy and the pain sets in that you will never see a penny of the outstanding receivables. Then, the call comes from a claims trader who offers you sixty cents on the dollar for the outstanding debt. It's as if a fairy has come to rescue you It's all too tempting, but there are legal risks when  more...

Turn Business Blogging into Your Highest ROI Marketing Tool ... hip communications tool. It's the way that savvy companies even 12% of the Fortune 500 are generating business and driving profits. If your company doesn't have a business blog, you are missing out on a powerful, low-cost communication tool to reach your prospects and customers. Eric Knight, one of America's leading experts in both online and offline marketing, works with business  more...

Drive Growth Despite the Recession Create the right strategic plan for your company Professional sports coaches don t send teams on the playing field without a game-plan they ll get crushed. Even when games are broadcasted, viewers see coaches and managers constantly reviewing strategies and updating plays to leverage strengths, eliminate weaknesses, and identify the gaps to win. Similarly, businesses without the right strategic  more...

Lead Generation Techniques in a Slow Economy People Are Still Buying, But Are They Buying From You? Media is bombarding us with stories of economic doom and gloom, but everywhere you look there is proof that people are spending money! Football stadiums are still packed every Sunday, stores are full of shoppers and restaurants are full of patrons. People are being pickier with how they spend their money. Your challenge is how to get them to  more...

Fearless Cold Calling Overcome Your Fear of Cold Calling to Drive Sales Many sales professionals thrive selling face-to-face, but freeze at the thought of cold calling. There are many reasons why they avoid cold calling, but the number one reason is fear of rejection and failure. This fear causes an epidemic of sales paralysis that results in lost sales opportunities, missed quotas, and lower income. Leslie Buterin,  more...

The Cold Calling System That Works! Reach the Top-Level Decision Makers to Skyrocket Sales! Sales professionals find cold calling painful. But if they don't do it and do it well they have no sales. Prospecting is a slow, uncomfortable process as you strive to reach the top decision maker. If you can't 'Reach The Top Dog,' you can't generate sales and your income is at risk! Leslie Buterin, author of 'Secrets to Scheduling the  more...

Never Have Another Cold Call! Know More Than You Ever Thought You Could About Your Prospects, Clients, and Competitors You've heard it before Knowledge is power and, as a sales professional, you need that power to sell. A tremendous amount of information is available at your fingertips to prepare for a sales call or research competitors, but few know how to find it online. Deals are lost every day because the wrong sales  more...

Five Magic Questions From the days of Socrates the ability to 'Lead others through the power of questions' has set those with the skill apart from the rest. Yes we all ask questions, the real question is how effective are these questions! You will gain the following insight into this powerful, yet rarely used skill set. Understanding why questioning is so powerful a communication tool. Understanding the Five Levels  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

Get the Trash Out Of Your Funnel What s a sales professional supposed to do in this turbulent economy -- you re not getting meetings with real prospects, your clients wonder if they ll be in business tomorrow and you re not generating revenue. You may rationalize that your sales funnel is filled with active leads, but it s actually just filled with rocks, weeds, and sand. How do you fill your sales funnel with qualified leads and  more...

Own Yourself on Google Personal Branding is a key part to anyone s career growth today. If someone does a web search on you, do they find 100 s of positive things about you? This not only improves your personal brand, but also helps create buzz for the organization you are working for. Join us to find out how to create a real online presences that will help you own your own image on the web and build up expert status.  more...

How to Handle Customers Who File for Bankruptcy What You Need to Know Before Working With A Claims Trader Another customer filed for Chapter 11 bankruptcy and the pain sets in that you will never see a penny of the outstanding receivables. Then, the call comes from a claims trader who offers you sixty cents on the dollar for the outstanding debt. It's as if a fairy has come to rescue you It's all too tempting, but there are legal risks when  more...

Use Direct Mail Effectively On A Tight Budget Secrets to Using This Forgotten, Yet Effective, Marketing Tool Internet marketing is a glitzy marketing approach that has caused many marketing professionals to forget about tried-and-true direct mail marketing campaigns. While direct mail may lack luster, it is still shown to be an effective marketing tool even more so than Internet marketing. According to a recent DMA study, direct mail  more...

The Business of Ethics and The Ethics of Business When you re running a business, you face ethical challenges. 'Doing the right thing' is not always easy. In some cases, it s not even clear, as the complexity of business ethics is increasing. In this webinar, Glenn Ebersole will present an overview of the concept of business ethics and the current state of ethical business thought. This webinar will demystify the concept of business ethics and  more...