Online S Experience eLearning - Training Resources

Typing Pal--The Best Online Typing Course Quick and easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The  more...

Typing Pal--The Best Online Typing Course Quick and easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The  more...

Strategic Thinking Strategic thinking teaches you to take a circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan for the future and choose the path most likely to bring you to your goals. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner.  more...

Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the  more...

Team Management - Leading Teams In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team meetings. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand  more...

Team Management - Team Participation This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team  more...

Teams Management - Managing Team Conflict This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to  more...

Beginning Webmastering Techniques( with site design/management focus ) Moderately Technical--HTML, DOM, CSS, UI design/layout database issues. Topics Covered : Site design, Performance Tuning, Adding audio, video and simple add-ons and also a broad overview of other Webmastering areas of speciality. Prerequisite: Some programming experience is helpful. Familiarity with networking concepts will also be helpful. Software/Hardware Requirement : A student will need to  more...

Advanced e-Mail Marketing The Advanced e-mail Marketing Course provides a contemporary and comprehensive learning program for e-mail marketing. The course is designed for marketers with a general knowledge of e-marketing techniques and processes. Students should complete the e-marketing course first or have general experience in e-marketing prior to taking this advanced course. The course is instructor led via e-mail, a  more...

Flash 8 Series Flash is the standard tool for delivering interactivity and animation on Web sites. This series walks you through the new and improved features found in Flash 8. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Flash 8 Series Flash is the standard tool  more...

Flash I: Mastering the Tools Produce exciting Web and multimedia presentations with Flash, the industry standard software for animation on the Web. In this intensive course, you will learn how to create the various graphic, button, and movie clip symbols that you will place in your SWF files. You will be taught by an experienced multimedia specialist, teacher, and instructional designer. Comprehensive learning modules will be  more...

CompTIA A+ 2009 The A+ certification validates the latest skills needed by today s computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. The A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The  more...

Writing for Business Professionals ... on how to install and administer Windows NT/2000/2003. His experience in the deployment of operating systems and applications as well as controlling and maintaining user environments and data is extensive. Joe has taught at Microsoft Authorized Technical Education Centers throughout the United States. Joe?s certifications include: CTT Certified Technical Trainer, Cisco Certified Network  more...

Winning Over Difficult Customers Strategies for getting the attention and cooperation of the difficult customer. Concerns, objections and difficulties in customers come in a variety of styles. They might be uncertain, angry, clammed up or just plain rude. If you and your customer could read each other`s mind there would likely be none or at least few of these encounters. The reality is your customer has previous buying  more...

What Inexperienced Homebuyers MUST Know Before They Buy a Home A Trump U Course-If you ever plan to buy a house this course can save you money, time and aggravation. This course will give you expert instruction, including video tutorials that can save you thousands and position you for success and security in your personal real estate investments. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how  more...

Typing Pal--The Best Online Typing Course Quick and easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The  more...

Turn Your Life Experience Into College Credit ...ve developed a multitude of skills and now seek to use this experience to transition back to school or advance your career. The purpose of this course is to help guide and make you think about your life and what you have learned. It is quite possible that your knowledge may be appropriate to earn you college credit. Using the various exercises, activities and readings you will learn how to  more...

Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze  more...

The Entrepreneurship Certificate in Marketing Mastery Program ...ost people accumulate after years of education and business experience. Each session includes working on a component of your business plan, practical hands-on learning techniques, peer interaction, and constructive feedback from the instructor. For students who currently do not have a specific idea for a business, it is suggested that they pick a business that they are interested in learning  more...

Technical Communication Industry Certificate - Mastery Level Start earning your TCIC Certificate today! This comprehensive program allows you to work at your own pace, take online quizzes to test what you are learning and to submit assignments for instructor review. You will focus on performing audience analyses, determining the purpose and structure for technical documents, utilizing visual and document design, and managing complex documentation projects.  more...

The Art of Active Listening Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is just being courteous. However, it is requires more than just being quiet and paying attention, although those are aspects of being  more...

So You Want to be a Technical Writer! A 6-week course will introduce you to technical writing as a career. This 6-week course will introduce you to technical writing as a career. You`ll gain an understanding of what technical writers do, where they work, the skills they need and the tools they use. You`ll learn about job trends and salaries. And you`ll have the opportunity to interact with technical communicators who will be happy to  more...

Starting A Business?: How To Develop An Effective Business Plan ...as acquired over 40 years of progressive executive business experience. He has developed and evaluated numerous plans, in a variety of industries, as a unit manager, V.P., CEO and consultant assisting small and large companies with their plans and strategy. Before you pass on this tutuorial, please review his credentials at the end of this course outline...it may save you endless hours of  more...

Significantly Increase the Value of Any Property--Instructor-Led A Trump U Course- Improving your property can do more than just pay for itself -- it can increase your resale value higher than you might imagine. But the wrong change is like throwing money away. This course shows how to get the biggest possible financial benefit from every dollar spent on property improvements. You`ll even learn to grow value by improving the neighborhood!Students may complete  more...

Safe Computing For Educators The Internet is a vast place, open to a wide variety of experiences. Although it can be very useful in educational settings, it can also be a dangerous place for students as well as educators. As an educator, you must keep yourself up-to-date with information to protect yourself and your students from getting into trouble. This course takes an interest in helping you learn some simple and  more...

SalesPlus Successful professional sales people bring a set of skills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of  more...

QuickBooks Pro 2008 Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts  more...

QuickBooks Pro 2005 Learn how to get the most out of Intuit's QuickBooks Pro 2005 software. This interactive training provides an easy to follow self-paced format. You determine when you want to learn and the instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World's most popular accounting software. Welcome to the  more...

QuickBooks Pro 2006 Learn how to get the most out of Intuit`s QuickBooks Pro 2006 software. This interactive, self-directed training provides an easy to follow self-paced format. You determine when you want to learn and the virtual video instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World`s most popular accounting  more...

Professional Bar Management Mastery Level Certification The hospitality industry continues to grow each year, creating a demand for skilled managers. One challenge facing bar and restaurant owners and managers is that most hospitality programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate Principles of Home Inspection is a 100 hour professional development industry-based certificate program. This comprehensive course of study is cost affordable and reviews all major home systems and provides in-depth coverage of system and component problems, their practical implications, and inspection strategies for finding them. A comprehensive final exam is provided, to help students prepare  more...

Professional Bar Management Managing a bar or restaurant can be an overwhelming experience. The physical, emotional and mental demands are extreme. This class will teach you simple ways to handle difficult situations with unhappy customers and employees, the duties of each employee, and key factors which are vital to a successful business. Professional Bar Management Managing a bar or restaurant can be an overwhelming  more...

Pharmacy Technician Career Training Program This program will take you, as a student with no prior experience, into a new career as a Pharmacy Technician. Unlike many other career opportunities that come and go, medical careers are here to stay! Because of the widespread use of medication, Pharmacy Technicians have never been more in demand and the field will continue to grow in the years to come. As a Pharmacy Technician, you will  more...

Phlebotomy Technician Career Training The primary function of a phlebotomy technician is to obtain patient blood specimens by venipuncture or microtechniques. The phlebotomy technician aids in the collection and transportation of other laboratory specimens, and may be involved with patient data entry. A phlebotomy technician also draws blood for transfusions, donations and research. This course provides instruction in the skills  more...

Powerful Negotiation For Successful Buying Have your suppliers figured out how to neutralize your negotiation strategies? Most savvy sellers go through negotiation training at least yearly. Unless you ve been just as diligent at improving your negotiation skills, your chances of getting the best deals from your suppliers are very slim. The student can complete their course of study within anytime frame as long as it does not exceed 60  more...

Office XP (2002) Advanced This advanced course introduces students to some new features of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Outlook, as well as a special course on time management. The goal of this advanced course is to broaden and develop the intermediate skills that the  more...

Overcoming the Loss of a Loved One Course description -- The Strategies and Tips in this course will help someone learn how to understand the impact of losing a loved one and anticipate the emotions they can expect to experience. There are tools to help the bereaved accept the loss and define ways to deal with IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The  more...

Object-Oriented Analysis & Design using UML This will be an eight week course introducing OO Analysis & Design. Each concept taught will be applied to a real world system in a step-by-step modeling of the same. Topics Covered : Why OO, What is UML, Outline of development process, Use Cases, Class Diagrams( basic concepts ), Interaction Diagrams, Class Diagrams( advanced concepts ), Packages & Collaborations, State Diagrams, Activity  more...

Medical Terminology Training Learn the language of medicine using the Professional Edge Medical Terminology Training System, designed to insure you will learn and remember new medical words and terms. Take up to 3 months to complete this course. All necessary materials needed to take this course are included with the exception of a medical dictionary. Medical Terminology Training According to the U.S. Department of Labor  more...

Master Search Engine Optimization Competencies for Web Developer (MSEOC) This certification has been designed for individuals who have previously enrolled in any web-based search engine training courses or seek Certification based on your search engine training and experience alone. The Internet search engines continue to evolve and with it, the strategies for effective web site promotion and marketing. Search engine submissions when done by certified professionals  more...

Microsoft Access Gain a solid understanding of this powerful database management system Course is designed to provide the end user, with little or no prior experience using Microsoft Access, a solid understanding of the basic commands and features of this powerful database management system. As an introductory level class, topics to be covered include how to design, create, organize, display and query a database  more...

Mastering Purchasing Fundamentals If you are new to purchasing, are you ready for the many challenges you'll face in the months ahead? The highly personal and interactive online class "Mastering Purchasing Fundamentals" walks you through the purchasing process step-by-step. You'll be ready for these challenges. And you won't need the years of experience usually required to learn how to deal with these challenges. You'll get more  more...

Legal Nurse Consulting Certificate Program This program prepares students to practice as Legal Nurse Consultants. It is a 16 week course of study. Upon completion, students are eligible to receive Certification from the American College of Legal Nurse Consulting. This course is 90 contact hours of study. INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" Beginning Spanish 1 features 20 sessions taught in English by a live instructor and delivered in the Virtual Classroom. Discover an exciting way to learn the basic skills you need to communicate in Spanish. This 3 month introductory course combines the effectiveness of being taught by an instructor in a classroom with the flexibility and independence of online learning. The Course As a registered  more...

Just Write! Keeping a Journal It`s never too late.Get started recording your life. This course provides opportunities for participants to grow through regular journal writing. Identify and develop your personal journal style. Keep a record of your life. Learn skills that produce a rewarding journaling experience. The class provides a varied assortment of resources and strategies that will enrich your journal. Participants  more...

Learn HTML All By Yourself- Introductory Learn HTML all by yourself! A 5 week introductory "Lite" course. HTML stands for HyperText Markup Language and is the language of web page design. If you have little or no experience with HTML, then this 6 week introductory course is the one to take. With these lessons you will have your own web site up and running in no time! Learn to design internet web pages for your favorite charity, for your  more...

Learn Authorware In 45 Days This course offers you an inexpensive why of learning how to develop multimedia programs using a very powerful authoring program called Authorware. You will need to purchase a textbook, which includes the Authorware program. The textbook guides you step by step through the development of several Authorware projects. The course length of time is based on the free usage of the 45 day trial version  more...

Introduction to K-12 Online Teaching The Intro to K-12 Online Teaching is a 10 contact-hour, one-week online course that is teacher-facilitated, which is a level of student-instructor interaction between a totally self-paced course and one that is instructor-led. It means you can go through the course at your own pace but an instructor is available to help whenever you need it along the way. Intro to K-12 Online Teaching is designed  more...

Introduction to Customer Relationship Management-Part 1 In today`s highly competitive business environment, knowing your customers well and effectively interacting with them is a mission-critical exercise. This emphasis on developing and enhancing customer loyalty has evolved over the years and is now called Customer Relationship Management or CRM. This is an Instructor-Led course. Introduction to Customer Relationship Management (CRM)-Part 1 In  more...

Intermediate Technical Writing Covers instructions, recommendation reports, headings, lists, notices, highlighting, and tables. This second course, Intermediate Technical Writing, in the technical-writing certificate introduces you to basic page design such as headings, lists, tables, notices, and highlighting. You`ll learn and be expected to use standard design, format, and style for these page-design elements in the  more...

Integrating Technology in the Classroom This course helps educators to incorporate the Internet and computers into the classroom learning environment. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). Make use of your technlogy skills in a classroom environment - (30+ Hours, On-line) The Integrating Technology in the Classroom Library of online courses has been developed to  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ...his is the course to take if you have little or no previous experience in HTML. Dewey from Florida writes, "This is just super, great, good, are there any other words out there to describe your lessons? When I started going through your lessons, I felt I had hit the jackpot. I find your material easy to understand and I know I am learning a little at a time, but learning for sure. I like what  more...

How To Master Sales Skills ...es for an entire sales organization, regardless of previous experience, to follow as standard procedures. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The How to Master Sales Skills bundle will develop the most essential skills in sales personnel without extensive away-from-work classroom training. Based on fundamental best  more...

HTML 4 Learn the in`s and out`s of HTML. Follow along with HTML expert Rob Tracy as he shows you how to create well formed HTML code, understand the basics of Java script, and introduces you to Cascading Style Sheets. Welcome to the HTML 4 Training Series Learn the in`s and out`s of HTML. Follow along with HTML expert Robb Tracy as he shows you how to create well formed HTML code, understand the basics  more...

How to Control Your Worker s Compensation Cost Cut! That s a wrap! With our safety-training course How to Control Worker s Compensation Costs , you will begin to leave many of those workers compensation bills on the cutting room floor. How to Control Your Worker`s Compensation Costs Cut! That?s a wrap! With our safety-training course ?How to Control Worker?s Compensation Costs?, you will begin to leave many of those workers?  more...

Five Quick Steps to Telecommuting A self-paced ebook of tools to help you start your telework experience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office,  more...

Getting More From Books: Intro to Literary Analysis This course makes reading more fun and more meaningful by teaching basic literary analysis. It`s easy to skim through a novel -- but getting involved in the book can teach you more about yourself, your world, and the human experience! Whether you like dense novels or "just for fun" fiction, this course will help you get more out of the books you read. All it takes is a curious mind. You`ll learn  more...

Find and Purchase Income Producing Properties--Instructor-Led A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...

Find and Purchase Income Producing Properties--Self-Directed A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...

Front Desk Agent- Instructor Led Participants are guided through the historical context, terminology, telephone techniques, room reservations, check-in and check-out procedures, guest inquiries, complaints, accounting administrative tasks performed by hotel front desk agents. Participants will experience the physical stamina required as a front desk agent multi tasks and trouble shoots each client contact. FAQ How long will it  more...

Faculty Introduction to Online Teaching Introduction to Online Teaching is a two-week, self-paced online course designed to give you an understanding of developing and teaching online courses. ? This course is designed for faculty, although certainly the premises are the same for K-12 educators, as well.? Those wishing to earn a State Board Continuing Education Unit (SB-CEU) might prefer to enroll in the Intro to Online Teaching for  more...

Expert Certificate Course in Medical Transcription with Work Placement Program With no medical background necessary, you can learn to transcribe doctor`s dictation into documents with our online training.We offer hours and hours of transcription practice prepared by doctors so youare ready for the working world when you graduate. We employ six MT instructors,train you in an online-friendly manner, and encourage students to interact witheach other in online forums. All course  more...

Customer Service for Bars and Restaurants-Online Restaurant owners understand how important customer service is for a pleasant dining experience and bar owners know that excellent and friendly service are vital to repeat business. From this online course employees will learn sales techniques, in addition to hospitality skills. Bar and restaurant consultant, Kellie Nicholson, stresses the value of a smile and a kind word for greater tips and the  more...

Customer Service Plus The difference between success and failure in today s business environment is customer service. In this course you ll learn the basics of customer service and how to consistently provide high-quality customer service. User is given 1 year access to this course. Customer Service Plus The difference between success and failure in today?s business environment is customer service. In this course  more...

Database Management This course features coverage of the important aspects of the relational PC-based database model including coverage of SQL. A highly useful methodology for designing databases is presented and illustrated through a variety of examples. This course is designed for anyone interested in gaining familiarity with database management. Someone taking this course should have some experience using a  more...

Design a Winning Business Based on Your Idea--Instructor-Led A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Design a Winning Business Based on Your Idea--Self-Directed A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Follow Jason Manibog as he teaches you  more...

Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the crowning achievement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven  more...

CSS Cascading Style Sheets has become a vital element of today`s web pages. Follow along with Robb H. Tracy as he introduces you to the concepts of XHTML, Cascading, and setting and understanding property values for CSS rules. As the course progresses, Robb will instruct you in more advanced concepts such as floating elements, colors, advanced selectors and lists. Course may be extended up to 1 year  more...

Creating Outstanding Online Help: Principals and Practice (Software Industry) If you have little or no experience in creating online help this course is for you. It includes instruction about basic principals and practices and allows the student to create an online help system outline with the assistance of a side-by-side editor. NOTE: If you have experience as a Technical Writer - but not much creating online help - and are looking to enhance your skill set, another  more...

Creating Outstanding Online Help: A Self-Directed Study (Software Industry) This course is for you if you have some experience as a Technical Writer (but not much creating online help)and are looking to enhance your skill set. This course demonstrates - through self-directed study - the initial process of creating effective online help by starting with a solid outline. The major assignment is to create a detailed online help system outline and submit a mini-essay about  more...

CompTIA Security + This course provides students with information needed to attain the Security+ certification. Security + certificaiton is recognized around the world as the benchmark for foundation-level security professionals. This course prepares students to pass the Security + certificaton exam. The CompTIA Security+ certification tests for security knowledge mastery of an individual with two years on-the-job  more...

Comprehensive Online Instructor Certificate Program A robust series of six courses that train instructors how to develop an online course and teach online. This certificate has been developed by a team of educational program development specialists and content experts from an Accredited State University. Let our Comprehensive Online Instructor Certificate program help you position yourself at the forefront of educators in your field! Available to  more...

Comprehensive Medical Coding Training Our course is a complete and comprehensive online training process to learn coding. It will take about 4 months to complete. It requires medical terminology. A Medical Terminology Course should be taken first. All necessary materials needed to take this course are included (with the exception of a medical dictionary). This includes the AMA`s CPT (procedure codes), and EasyCoder (ICD codes).  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition Designed to provide the necessary knowledge and skills a Medical Transcription student needs to become certified as a qualified professional. This course is recommended for students who wish to work in a medical office. See course description for course fees. Set for a 6 month completion schedule. Recognized by the AAMT (American Association for Medical Transcription). This course follows the  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition This course utilizes proven methods that provide the student with the necessary knowledge and skills to immediately start working either from home or on-site as a qualified MT professional. Twice as much dictation over Student Edition and additional MT modules. 12 month completion schedule. This complete course combines the most valuable and state of the art training methods available today for  more...

Certificate in Technical Writing For Current Technical Writers A Certificate Program for current tech writers, editors, and designers. Certificate in Technical Writing For Current Technical Writers This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing  more...

Certificate in Technical Writing Career Advancement--Earn Technical Writing Certification from the premier provider of online training in Technical Communication. Certificate in Technical Writing (Basic Level) This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace.  more...

Bartending to the Max-Online This exceptional course is a combination of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to  more...

Bartending the Easy Way-Online This exceptional online bartending course will prepare you to work as a professional bartender in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper ingredients. This class will prepare you to be a great salesperson, a customer service expert and an honest and valuable employee, skills that will help you succeed throughout  more...

Bartending at Home-Online Picture yourself making fabulous martinis and delicious cocktails for your party guests. You could be the host of the year with the scrumptious recipes taught in this introduction to bartending. Take a vacation into the world of mixology! Bartending at Home-Online Picture yourself making fabulous martinis and delicious cocktails for your party guests. You could be the host of the year with the  more...

Authorware for Educators This course is for educators who want to learn the basics of a multimedia authoring program in a short amount of time. Authorware can be used to create all kinds of interactive multimedia programs such as performance-support applications and educational games. The textbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook  more...

AutoCAD 2006 2D Learn to control the many features of AutoCAD 2D, including commands, plotting, crosshatching, and pallets. Follow along with Kristen Kurland as she shows you how to work with dimensions, regions, boundaries, as well as understanding isometrics and viewports. The course can be completed within 90 days or less. The student will have 1 year unlimited access to the course. Welcome to the AutoCAD  more...

AutoCAD 2006 3D Learn to control the many features of AutoCAD 3D including commands, objects, surfaces, and solids. Follow along with Kristen Kurland as she shows you how to manipulate backgrounds, light, material, and landscaping to your needs.The course can be completed within 90 days or less. The student will have 1 year unlimited access to the course. Welcome to the AutoCAD 2006 3D Training Series The  more...

Advanced Customer Relationship Management -Part 2 Advanced CRM is the second and final part of our program. The course will teach you how to independently develop a CRM plan for your organization after conducting a focused analysis of your organization`s business processes and customer profile. This is an Instructor-Led course Advanced Customer Relationship Management (CRM)-Part 2 In todays highly competitive business environment, knowing your  more...

Adobe PhotoShop CS Receive a fundamental understanding of the concepts of Adobe s PhotoShop CS by learning basic color correction, touch-up, image manipulation, and document management techniques. Adobe PhotoShop CS From professional graphic design to in-house image management, Photoshop is today?s tool of choice. Learn basic color correction, touch-up, image manipulation, and document management techniques. Then  more...

Adobe PhotoShop CS to CS2 Upgrade If you are making the move from PhotoShop CS to CS2, this course will help you get up to speed quickly. Adobe PhotoShop CS to CS2 Upgrade If you?re making the move to Photoshop CS2, this course is a must have. It will quickly bring you up to speed on what?s new and how to make the best use of new features like Adobe? Bridge, vanishing point, multiple layer control, smart object, image warp, and  more...

5S TRAINING ...er twenty years of progressive manufacturing and operations experience to the Learning Point team. He has held positions in production and quality management with McDonnell Douglas, Morton International, and Autoliv. Additionally, Eric has worked as a consultant to numerous organizations in a variety of industries, including aerospace, automotive, electronics, food processing, and fabrication.  more...

7 Steps to A Lot More Sales ...a Dime on Advertising through CRISP publications. Richard?s experience implementing the company?s unique 7 STEPS TO A LOT MORE SALES system with businesses in all industries and his Masters in Business Degree combine to train consultants and business owners throughout the world . 21st Century Marketing Systems, Inc. has established over 200 affiliated marketing offices throughout North America  more...

911 OPERATOR TDD TRAINING According to the Americans with Disabilities Act: "PSAPs should require or offer refresher training to recognize and process TTY calls at least as often as they require or offer training for voice calls, but at a minimum, every six months." This innovative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with  more...

QuickBooks Pro 2007 QuickBooks Pro 2007 Quickbooks Pro 2007 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2007 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank  more...

Dreamweaver MX 2004 ...n involved in desktop publishing and computer graphics. His experience from presenting over 600 full-day seminars to thousands of attendees in 48 of the 50 states and throughout Canada has helped him breakdown complex concepts into language that anyone can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course  more...

Delegation - Leveraging Through Others Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all aspects of the business, use your human resources most effectively, and open your time up for items that need your particular set of skills Your expert-led training is presented by Casey McNeal. Casey has been speaking professionally for over nine  more...

CompTia A+ Essentials and A+ Specialist Certification Training Courses CompTia A+ Essentials and A+ Specialist Certification Training Courses CompTIA's A+ is a vendor-neutral certification that validates technical competency in networking administration and support. The A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The A+ exams also cover domains such as  more...

Basics of Organizational Communication ... on how to install and administer Windows NT/2000/2003. His experience in the deployment of operating systems and applications as well as controlling and maintaining user environments and data is extensive. Joe has taught at Microsoft Authorized Technical Education Centers throughout the United States. Joe?s certifications include: CTT Certified Technical Trainer, Cisco Certified Network  more...

Adobe InDesign CS3: Essentials Adobe InDesign CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Flash CS4 Professional: Essentials Adobe Flash CS4 Professional: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Adobe Flash CS3: ActionScript 3 Animation and Games Adobe Flash CS3: ActionScript 3 Animation and Games Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,  more...

Adobe Flash CS3 Professional: ActionScript 3 UI & Data Adobe Flash CS3 Professional: ActionScript 3 UI & Data Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,  more...

Managing Change Course description -- Poorly managed change can account for a huge amount of lost productivity. This course covers the most essential elements of living with and managing continual change. There are simple and straightforward techniques for dealing with the inevitable resistance, methods for setting goals and developing a plan, tools for understanding the personal and professional stresses that  more...

Getting Organized Is a Breeze Learn the organizational tips, tools, systems and techniques that will help you experience greater freedom, control, success and peace of mind.  more...

Java Programming with Java SE 6 0 Basic GUI Development in Java Course Overview To demonstrate how to build GUI applications using the Swing API Prerequisites: Knowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage. Target Audience Programmers with an understanding of procedural programming  more...

Java Programming with Java SE 6 0 Java Applets Course Overview To demonstrate how to build applets and place them on web pages Prerequisites: Knowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage. Target Audience Programmers with an understanding of procedural programming  more...

Functions of IT Project Managers William Shakespeare wrote, "Be not afraid of greatness; some are born great; some achieve greatness, others have greatness thrust upon them." Good information technology (IT) project managers are trained, not born. As an IT project manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better  more...

Sales Communications Foundations William Safire, a columnist for the New York Times, said, "To communicate, put your thoughts in order; give them a purpose; use them to persuade, to instruct, to discover, to seduce." This is true especially for the sales professional. As a sales professional, you are a professional persuader. You must possess the communications skills to effectively instruct your prospective customers and help  more...

Techniques for Improved Time Management If you don't feel that you are the organized type, or if making lists or drawing up detailed plans doesn't come naturally, don't worry. There isn't just one way in which time can be managed effectively. This course will introduce you to several different techniques for improving your time-management skills--experiment with them, and then choose and apply the tools which best suit your own  more...

Decisions and Risk Your success as an organizational leader depends on your ability to make decisions. Even though you may have extensive experience making tough business choices, a constantly changing business environment demands relentless skill improvement. This course sheds light on the decision-making process by moving from practical methodologies to decision-making intelligence. Build both quality and  more...

Recovering from Business Crises The crisis is contained and being effectively managed. Now it's time to move on. The first steps deal with communicating--to your employees and to the outside world. How and what you communicate can have significant repercussions. Miscommunication, or misleading communication, can actually lead to another kind of crisis. With the right intentions and actions, your communications can help to  more...

Assessing Customer Behavior In the modern customer-centric business model, dealing with all customers in a positive and efficient manner is paramount. But this goal can become daunting to a TSA who has not developed the ability to identify various behavior types and apply appropriate techniques to deal with them in a way that builds a positive relationship between the customer and the company. This course instructs agents in  more...

Assessing Performance Continuously This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this  more...

Emotions Mindsets and Coaching What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your  more...

Managing the Quality of the Customer Support Service Center Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident  more...

Effective Communication Skills Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the Customer Support Specialist (CSS) must understand how to adapt to these different styles and emotions before the customer's problems can be dealt  more...

Professional Skills for Customer Service Agents As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering  more...

Bridge the Expectations Gap ...mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how to find out if dealing with  more...

Essentials of External Consulting You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role.What do external consultants really do? Although they may work in a variety of disciplines, clearly  more...

Diagnosing and Planning ...ose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the client's particular business, you must have a knowledge of the  more...

Managing Delivery Delivering to clients is the most important thing you do as an external consultant. Everything else--the selling and the fighting to win the contract--stands for nothing if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what  more...

Resistance and Technical Professional Consultants When you are a technical professional working as an internal consultant in an organization, you will inevitably encounter resistance. Whether resistance is expressed overtly or subtly, you increase your effectiveness as an internal consultant when you can identify it and deal with it appropriately. This course is designed to help technical professionals acting as internal consultants to recognize  more...

The Dynamics of Interacting "The ability to make people believe in you and trust you is one of the few absolutely fundamental qualities of success." To make such a statement, John J. McGuirk was probably inspired by a direct experience that he had in dealing with other people. Based on your own experience, would you agree that interacting with others is connected to success? Think of a time when you got the results that you  more...

Communicating for Contacts Although the old adage, "It's not what you know but who you know that counts" is not a firm basis on which to build your career, it is true that your ability to build relationships with influential people both inside and outside of your company has definite benefits. You know the importance of creating a good impression and raising your profile with those who can have a positive impact on your  more...

Introduction to Project Process Groups and Initiating a Project In a relay race, the baton handoff from one runner to the next has a dual purpose. For the first runner, the handoff represents the end of his phase of the race. For the second runner, the handoff represents the beginning. The baton handoff is both a result and an input. In any project, there are many baton "handoffs" that must happen, making the whole project highly interactive. During this  more...

Introduction to Portfolio Management Portfolio managers have a great deal of responsibility within an organization; not only do they have to be mindful of individuals responsible for managing portfolio components, but they also have to be mindful of executive management, which sets the strategy. All the project managers within the portfolio might think that their projects are the most important. But it's the portfolio manager who  more...

Project Management Fundamentals The evolution of business strategies has increased the importance of management having a thorough understanding of the products they produce. More and more employees are getting promoted from within to become project managers as they fully understand what they are trying to produce and how best to meet the quality and quantity requirements set forth by upper management. Project management, as a  more...

Transitioning into a Project Management Role Many people find themselves thrust into a project management role with no formal training or experience. When this occurs, it is important to be prepared to deal with the significant changes in your role. Your responsibilities broaden from managing yourself to managing others, from short-term to long-term goals, and from tangible to intangible issues. Time and experience will develop and refine  more...

The Individual s Role in a Team You can't have a team without first having a collection of individuals. But a team is more than just the sum of its parts. Effective team members go beyond themselves and their personal desires and goals. If you want to be an effective team member, your challenge is to put the team first--which means maximizing your contributions to help the team accomplish its purpose. In this course, you'll  more...

Disaster Recovery with Exchange Server 2007 Whether from a malicious user, a computer virus or any unfortunate event, there will most likely come a time when your Microsoft Exchange Server will become damaged or experience a loss of data. Through careful planning, the severity of these types of events can be greatly minimized. This course discusses how to plan and implement a disaster recovery strategy for an organization and recover  more...

Strategies for Building an Online Brand When a product lands on the Internet, the brand becomes more than a mere name; it becomes an interactive brand experience. This course will provide marketers with strategies for building strong online brands by maximizing the interactive nature of the Web. The course begins by identifying key branding objectives and provides useful strategies to take offline brands into an online environment.  more...

Accounting for Partnerships Partnerships are voluntary organizations between two or more people that combine different resources in a business venture. These resources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the  more...

Financial Risk Management Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will  more...

Leadership and the Knowledge Worker What are your company's most valuable assets? For many of today's companies, it's the knowledge and experience of their workers. Does your company know how to best use this intellectual capital? Is your company a nurturing environment for knowledge workers? In this course, you'll learn about intellectual capital, how to lead your company from the front line to retain and increase its intellectual  more...

Leading Silent Generation and Baby Boom Workers The two eldest generations of employees working today have unique needs and habits. Their experience and value sets are markedly different. Silent and baby boom generation workers cooperate well in some respects, but are capable of taking very different approaches to work-related issues. This course covers definitional material and applied management techniques concerning members of the silent and  more...

Managing Knowledge Workers The era of the knowledge worker has arrived. An increasing number of companies gain more value from the knowledge and experience of their workers than they do from physical assets or products. This is most vividly captured in the Internet economy, in which knowledge workers are in high demand. Talented workers often won't hesitate to jump to a company that offers a higher salary or more stock  more...

CIW Internetworking Professional Part 5 IPv6 Course Overview This is the last course in a five part series that provides instruction on the features and functions of IPv6. This course will begin with a comparison of IPv4 and IPv6. Students will learn to examine the IPv6 header and extension headers, as well as the IPv6 address architecture. This course covers IPv6 routing and security, reduced network management with IPv6, and  more...

NDS 8 0 Advanced Tools Diagnostics Part 3 Course Overview This is the final course in a three part series and instructs the learner how to resolve common NDS issues. Beginning with hard disk upgrades, the course covers time synchronization and schema issues, as well as how to recover from server and communication failure. Learn To • Covers the server operations performed for NDS maintenance. • How to remove a server,  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 Course Overview This is the second course in a three part series that teaches server background processes, as well as how to perform partition and replica operations within the Novell NDS environment. This course will cover how to remove a server, how to amend the properties of a server, how to verify process completion and synchronize replicas. Learn To • Cover NDS design guidelines,  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 Course Overview This is the first course in a three part series that instructs the learner how to use NDS health check tools to proactively maintain a network by performing regular system checks. The course teaches why and how to maintain server logs, as well as a test environment and it introduces learners to the features of NDS and troubleshooting tactics. Learn To • Identify the  more...

NDS 8 0 Advanced Tools Diagnostics Curriculum The Advanced NDS Tools and Diagnostics Curriculum instructs the learner how to use NDS health check tools to proactively maintain a network by performing regular system checks. The curriculum teaches why and how to maintain server logs, as well as a test environment and it introduces learners to the features of NDS and troubleshooting tactics. It teaches server background processes, as well as how  more...

Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention The content of this course includes details about each component of an Oracle database instance, such as data blocks, disks, memory, CPU, and dynamic views. Students learn about migration and chaining, reorganizing indexes, optimizing sort operations, tuning rollback segments, managing automatic undo, monitoring activities, implementing the Oracle shared server, and troubleshooting. Learn To:  more...

BizTalk Server 2000 Part 5 Secruity Optimization ...k Server 2000. Learners should have a minimum of one year's experience designing and developing distributed applications by using Microsoft technologies. Prerequisites include experience with XML and it is recommended that learners have experience with XSLT. Learners should also have a working knowledge of COM+, including development tools such as Microsoft Visual Basic and Microsoft Visual  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting ...k Server 2000. Learners should have a minimum of one year's experience designing and developing distributed applications by using Microsoft technologies. Prerequisites include experience with XML and it is recommended that learners have experience with XSLT. Working knowledge of COM+, including development tools such as Microsoft Visual Basic and Microsoft Visual C++, and a working knowledge of  more...

BizTalk Server 2000 Part 3 Monitoring Orchestration Course Overview This is the third course in a five part series that deals with the tracking of interchanges and business documents using BizTalk Document Tracking. It also covers the orchestration of the business process using BizTalk Orchestration Designer. The learner will review the core procedures necessary for using both these tools and has an opportunity to practice their use in the three  more...

BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting Course Overview This is the second course in a five part series that deals with the mapping and managing of document flow. This course covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. The course continues to build upon the scenario companies that form the scenario core of the curriculum,  more...

BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 ...k Server 2000. Learners should have a minimum of one year's experience designing and developing distributed applications by using Microsoft technologies. Prerequisites include experience with XML and it is recommended that learners have experience with XSLT. Working knowledge of COM+, including development tools such as Microsoft Visual Basic and Microsoft Visual C++, and a working knowledge of  more...

BizTalk Server 2000 Curriculum ...k Server 2000. Learners should have a minimum of one year's experience designing and developing distributed applications by using Microsoft technologies. Prerequisites include experience with XML and it is recommended that learners have experience with XSLT. Working knowledge of COM+, including development tools such as Microsoft Visual Basic and Microsoft Visual C++, and a working knowledge of  more...

C Programming for the Microsoft NET Platform Part 5 Course Overview This is the final course in a five part series that covers operators, properties, and attributes. The learner will understand how to implement operators, delegates, and events, and how to use properties to enable field-like access and indexes to enable array-like access. The course also teaches how to create custom user-defined attributes. Learn To • Identify  more...

C Programming for the Microsoft NET Platform Part 5 Course Overview This is the final course in a five part series that covers operators, properties, and attributes. The learner will understand how to implement operators, delegates, and events, and how to use properties to enable field-like access and indexes to enable array-like access. The course also teaches how to create custom user-defined attributes. Learn To • Identify  more...

C Programming for the Microsoft NET Platform Part 4 Course Overview This is the fourth course in a five part series that covers inheritance and aggregation within the Microsoft C# programming language. Users will learn how to use inheritance in C# to derive classes and to define virtual methods. This course will also teach how to make code accessible at the component or assembly level. Learn To • Identify the syntax for extending a  more...

C Programming for the Microsoft NET Platform Part 4 Course Overview This is the fourth course in a five part series that covers inheritance and aggregation within the Microsoft C# programming language. Users will learn how to use inheritance in C# to derive classes and to define virtual methods. This course will also teach how to make code accessible at the component or assembly level. Learn To • Identify the syntax for extending a  more...

C Programming for the Microsoft NET Platform Part 3 Course Overview This is the third course in a five part series that introduces the essentials of object-oriented programming. You will learn the terminology and concepts required to create and use classes in C#. The course also teaches how to use reference-type variables and how to create and destroy objects in C#. Learn To • Identify characteristics of a class. • Identify  more...

C Programming for the Microsoft NET Platform Part 3 Course Overview This is the third course in a five part series that introduces the essentials of object-oriented programming. You will learn the terminology and concepts required to create and use classes in C#. The course also teaches how to use reference-type variables and how to create and destroy objects in C#. Learn To • Identify characteristics of a class. • Identify  more...

C Programming for the Microsoft NET Platform Part 2 Course Overview This is the second course in a five part series that teaches statements and exceptions, methods and parameters, and arrays within the Microsoft C# programming language. The course introduces common statements and exception handling, as well as, how to use methods and parameters and how to create, initialize, and use arrays. Learn To • Identify characteristics of  more...

C Programming for the Microsoft NET Platform Part 3 Course Overview This is the third course in a five part series that introduces the essentials of object-oriented programming. You will learn the terminology and concepts required to create and use classes in C#. The course also teaches how to use reference-type variables and how to create and destroy objects in C#. Learn To • Identify characteristics of a class. • Identify  more...

C Programming for the Microsoft NET Platform Part 1 Course Overview This is the first course in a five part series that provides an introduction to the Microsoft .NET platform in which the learners use the C# programming language. This course teaches how to compile, run, and debug a C# application and how to use value-type variables in C#. Learn To • Identify characteristics of the .NET platform. • Identify characteristics of  more...

C Programming for the Microsoft NET Platform Part 1 Course Overview This is the first course in a five part series that provides an introduction to the Microsoft .NET platform in which the learners use the C# programming language. This course teaches how to compile, run, and debug a C# application and how to use value-type variables in C#. Learn To • Identify characteristics of the .NET platform. • Identify characteristics of  more...

Visio 2000 Course Overview This course introduces students to Microsoft Visio 2000. Beyond a basic introduction, however, students will gain experience in creating project management, networking, database and TQM illustrations for IT organizations. Learn To Identify the tasks that can be performed using Microsoft Visio 2000 Enterprise Edition. Identify the components used for performing specific  more...

Enterprise Connectivity with J2EE V1 4 Web Services Patterns This course will address the core and advanced features of J2EE SDK 1.4: Enterprise Connectivity. Learn To: Identify features of Web services. Identify benefits of service-oriented architecture (SOA). Identify features of Simple Object Access Protocol (SOAP). Identify features of J2EE patterns. Match J2EE patterns with their descriptions. Identify features of the Session Facade  more...

Enterprise Connectivity with J2EE V1 4 Web Services Patterns This course will address the core and advanced features of J2EE SDK 1.4: Enterprise Connectivity. Learn To: Identify features of Web services. Identify benefits of service-oriented architecture (SOA). Identify features of Simple Object Access Protocol (SOAP). Identify features of J2EE patterns. Match J2EE patterns with their descriptions. Identify features of the Session Facade  more...

CIW Perl Fundamentals Part 2 Manipulating Scripts Course Overview This is the second course in a three part series that students will learn both theoretical and practical instruction on external data Perl scripts. This course will also cover regular expressions and pattern matching, subroutines, and file access and manipulation. Learn To Identify the syntax of pattern binding operators. Match metacharacters with their functions.  more...

CIW Perl Fundamentals Part 1 Basic Syntax Course Overview This is the first course in a three part series that presents students with both theoretical and practical instruction on the foundations of the Perl language. Students will also become familiar with an Introduction to Perl, Flow Control, Arrays, and Associative Arrays. Learn To Identify characteristics of the Perl programming language. Identify characteristics of the  more...

CIW E-Commerce Designer Part 2 Product Marketing Course Overview This course presents students with both theoretical and practical instruction on E-Commerce marketing. The instruction can be divided into two main parts: Web Marketing Goals and Online Product Marketing. In the Web Marketing Goals section, the student will be given an overview of marketing goals and strategies. This will include an examination of the various types of marketing  more...

SQL Server 2000 Querying with Transact SQL Part 2 Working with Queries Course Overview This course will teach students how to work with queries. The course will also introduce views, stored procedures, triggers, and user-defined functions. Learn To Identify advantages of using aliases for table names. Identify the guidelines for using joins. Identify the considerations for using inner joins. Identify considerations for using subqueries. Create a derived  more...

SQL Server 2000 Querying with Transact SQL Part 1 Manipulating Data Course Overview This course presents students with both theoretical and practical instruction in the subject of manipulating data with Transact-SQL. Learn To Identify the basic types of statements used in Transact-Structured Query Language (SQL). Identify the functions of Data Definition Language (DDL) statements. Identify the functions of Data Control Language (DCL) statements.  more...

SQL Server 2000 Design Implement Databases Part 5 Dist Data Locks This is the final course in a five part series that teaches how to manage SQL Server 2000 transactions and locks. This course will cover how to import and export data, and how to transform data with DTS. Additionally, users will learn how to manage distributed queries and linked servers, create transactions, manage locks, and how to troubleshoot transactions and locking. Learn To: o Identify  more...

SQL Server 2000 Design Implement Databases Part 4 Managing Indexes Course Overview This is the fourth course in a five part series that will teach students how to work with SQL Server indexes. Students will learn how to plan for index creation, how to create and manage indexes, as well as learn how to optimize query performance and how to analyze queries. Learn To Identify the features of clustered indexes. Identify the features of nonclustered  more...

SQL Server 2000 Design Implement Databases Part 3 Managing Objects Course Overview This is the third course in a five part series that will teach students how to work with SQL Server data objects. Students will learn how to create and manage view, stored procedures, user-defined functions, and triggers. Learn To Identify the features of views. Identify the considerations for creating views. Create a view by using Transact-SQL. Match the different  more...

SQL Server 2000 Design Implement Databases Part 2 Managing Data Course Overview This is the second course in a five part series that will teach students how to work with SQL Server data. Learn To Identify the SQL Server 2000 system-supplied data types. Add a user defined data type. Match the parts of a data row with their features. Identify characteristics of entity modeling. Identify features of attributes. Identify requirements for logical  more...

SQL Server 2000 Design Implement Databases Part 1 Intro to SQL Server Course Overview This is the first course in a five part series that presents students with both theoretical and practical instruction in the areas of an overview to SQL Server, the Transact-SQL language, and SQL Server Databases. Learn To Identify the features and functions of SQL Server 2000. Match the components of the client-server communication process with their features. Identify  more...

SQL Server 2000 Database Admin Part 4 Managing Data Course Overview This course deals with transferring data, managing replication services, and maintaining high availability. Learn To Identify guidelines for importing and exporting data. Match SQL Server 2000 tools used to import and export data with their functions. Identify the features and functions of the Data Transformation Services (DTS) process. Identify the features of  more...

SQL Server 2000 Database Admin Part 3 Security Data Recovery Course Overview This is the third course in a five part series that deals with the backup and restore strategies for SQL Server 2000 and with managing security and permissions with SQL Server 2000. Learn To Identify how login accounts are processed. Identify the characteristics of the two authentication modes. Sequence the steps to implement an authentication mode. Identify the  more...

SQL Server 2000 Database Admin Part 2 Manag Databases Course Overview This is the second course in a five part series that will teach students how to plan for managing databases with SQL Server 2000. This course also includes both theoretical and practical instruction in the creation and management of objects. Learn To Identify the database option categories. Identify features of the tools used to view database properties. View database  more...

SQL Server 2000 Database Admin Part 1 Install SQL Server 2000 This is the first course in a five part series that presents the students with both theoretical and practical instruction in the subject of installing SQL Server 2000. Learn To Identify the features and functions of SQL Server. Identify the components involved in the client-server communication process. Identify the steps in the client-server communication process. Identify the minimum  more...

IBM DB2 Universal Database V6 1--App Development Course Overview This course will provide application developers with the specific skills and knowledge needed to be successful in an IBM DB2 Universal Database (UDB) V6.1 application development environment for UNIX, Windows or OS/2 platforms. This course will teach students about SQL application development, application development objects, embedded SQL programming, and dynamic SQL programming.  more...

IBM DB2 Universal Database V6 1--App Development Course Overview This course will provide application developers with the specific skills and knowledge needed to be successful in an IBM DB2 Universal Database (UDB) V6.1 application development environment for UNIX, Windows or OS/2 platforms. This course will teach students about SQL application development, application development objects, embedded SQL programming, and dynamic SQL programming.  more...

IBM DB2 Universal Database V6 1 App Devel Curriculum Course Overview The Complete IBM DB2 Universal Database V6.1 Application Development Curriculum includes the courses needed to prepare for IBM Certified Solutions Expert certification exams 509 and 511. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of  more...

IBM DB2 Universal Database V6 1 App Devel Curriculum Course Overview The Complete IBM DB2 Universal Database V6.1 Application Development Curriculum includes the courses needed to prepare for IBM Certified Solutions Expert certification exams 509 and 511. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of  more...

IBM DB2 Universal Database V6 1--Administration Course Overview This course will provide database administrators with the specific skills and knowledge needed to be successful with DB2 Universal Database (UDB) V6.1 database administration in a UNIX, Windows, or OS/2 environment. This course will teach students the critical skills needed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement  more...

IBM DB2 Universal Database V6 1--Administration Course Overview This course will provide database administrators with the specific skills and knowledge needed to be successful with DB2 Universal Database (UDB) V6.1 database administration in a UNIX, Windows, or OS/2 environment. This course will teach students the critical skills needed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement  more...

IBM DB2 Universal Database V6 1--Fundamentals Course Overview This course will provide both database administrators and application developers with the broad foundation skills and knowledge needed to be successful with IBM DB2 Universal Database (UDB) V6.1 in a UNIX, Windows, or OS/2 environment. This course will teach students the basic concepts of DB2 UDB V6.1, creating and accessing database objects, basic Structured Query Language  more...

IBM DB2 Universal Database V6 1--Fundamentals Course Overview This course will provide both database administrators and application developers with the broad foundation skills and knowledge needed to be successful with IBM DB2 Universal Database (UDB) V6.1 in a UNIX, Windows, or OS/2 environment. This course will teach students the basic concepts of DB2 UDB V6.1, creating and accessing database objects, basic Structured Query Language  more...

IBM DB2 Universal Database V6 1 Admin Curriculum Course Overview The Complete IBM DB2 Universal Database V6.1 Administration Curriculum includes the courses needed to prepare for IBM Certified Solutions Expert certification exams 509 and 510. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL.  more...

IBM DB2 Universal Database V6 1 Admin Curriculum Course Overview The Complete IBM DB2 Universal Database V6.1 Administration Curriculum includes the courses needed to prepare for IBM Certified Solutions Expert certification exams 509 and 510. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL.  more...

Exchange 2000 Infrastructure Design--Part 4 ...Information Server (IIS). They have a minimum of one year's experience administering Microsoft Exchange environments that have the following characteristics: Multiple physical locations, Mixed client connection protocols such as POP3, IMAP4, MAPI, NNTP, and HTTP, Internet messaging connectivity, Connectivity to foreign mail systems. Course Prerequisites: This course deals with the deployment of  more...

Exchange 2000 Infrastructure Design--Part 3 ...Information Server (IIS). They have a minimum of one year's experience administering Microsoft Exchange environments that have the following characteristics: Multiple physical locations, Mixed client connection protocols such as POP3, IMAP4, MAPI, NNTP, and HTTP, Internet messaging connectivity, Connectivity to foreign mail systems. Students are expected to have completed a great deal of  more...

Exchange 2000 Infrastructure Design--Part 2 ...Information Server (IIS). They have a minimum of one year's experience administering Microsoft Exchange environments that have the following characteristics: Multiple physical locations, Mixed client connection protocols such as POP3, IMAP4, MAPI, NNTP, and HTTP, Internet messaging connectivity, Connectivity to foreign mail systems. Course Prerequisites: This course will teach students how to  more...

Exchange 2000 Infrastructure Design--Part 1 ...Information Server (IIS). They have a minimum of one year's experience administering Microsoft Exchange environments that have the following characteristics: Multiple physical locations, Mixed client connection protocols such as POP3, IMAP4, MAPI, NNTP, and HTTP, Internet messaging connectivity, Connectivity to foreign mail systems. Course Prerequisites: This course presents the students with  more...

Exchange 2000 Server--Part 5 Growth ...nceptual A udience They have a minimum of one year's experience administering Microsoft Exchange environments that have the following characteristics, Multiple physical locations, Mixed client connection protocols such as POP3, IMAP4, MAPI, NNTP, and HTTP, Internet messaging connectivity, connectivity to foreign mail systems. T otal Learning Time 6 - 8 Hour(s) Course Contents  more...

Exchange 2000 Server--Part 4 Connectivity ...Information Server (IIS). They have a minimum of one year's experience administering Microsoft Exchange environments that have the following characteristics - Multiple physical locations, Mixed client connection protocols such as POP3, IMAP4, MAPI, NNTP, and HTTP, Internet messaging connectivity, Connectivity to foreign mail systems. Students are expected to have completed a great deal of  more...

Exchange 2000 Server--Part 3 Administering ... Information Server (IIS). They have a minimum of one years experience administering Microsoft Exchange environments that have the following characteristics - Multiple physical locations, Mixed client connection protocols such as POP3, IMAP4, MAPI, NNTP, and HTTP, Internet messaging connectivity; Connectivity to foreign mail systems. Course Prerequisites: Students are expected to have completed  more...

Exchange 2000 Server--Part 1 Installing ...ls-Based A udience They have a minimum of one year's experience administering Microsoft Exchange environments that have the following characteristics, Multiple physical locations, Mixed client connection protocols such as POP3, IMAP4, MAPI, NNTP, and HTTP, Internet messaging connectivity, connectivity to foreign mail systems. This course presents the students with both theoretical and  more...

Cisco Internetwork Troubleshooting Part 2 This is the second of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover commands and guidelines for problem isolation and resolution at the network, transport, and application layers of the OSI model. Learn To: Identify symptoms of problems occurring at the network layer. Identify  more...

Cisco Internetwork Troubleshooting Part 1 This is the first of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover baseline configuration and documentation of networks and end-systems, support resources for troubleshooting, and troubleshooting approaches. It covers commands and guidelines required for problem isolation and resolution at the  more...

GroupWise 5 5 Admin Part 3--System Maintenance Course Overview The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a GroupWise system. This final course in the 3-part series will give students the skills and knowledge needed to perform routine GroupWise 5.5 administration tasks as well as client and database maintenance. L earn To: Identify GroupWise system objects and how  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices Course Overview The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a GroupWise system. In this course, students will gain skills and knowledge needed to install and configure GroupWise 5.5 clients as well as work with both single and multiple post office systems. L earn To: Teach the installation process for the GroupWise  more...

GroupWise 5 5 Admin Part 1--System Fundamentals Course Overview The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a GroupWise system. As the first in the 3-part series, this course will give students a solid foundation in GroupWise 5.5 fundamentals. Students will be given a thorough overview of the GroupWise client and the fundamental components of the GroupWise system. Students  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...network operating system. They have a minimum of one year's experience implementing and administering network operating systems in environments that have the following characteristics: Supported users range from 200-26,000+ Physical locations range from 5-150+ Typical network services and applications include file and print, database, messaging, proxy server or firewall, dial-in server, desktop  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...network operating system. They have a minimum of one year's experience implementing and administering network operating systems in environments that have the following characteristics: Supported users range from 200-26,000+ Physical locations range from 5-150+ Typical network services and applications include file and print, database, messaging, proxy server or firewall, dial-in server, desktop  more...

Oracle8i Performance Tuning Architecture Strategy Course Overview This course is the first in a three-part Oracle8i Performance Tuning series. This interactive course will introduce participants to tools and techniques used to improve the performance of the Oracle8i server. Participants will be introduced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally,  more...

Windows 2000 Planning Implementing Active Directories - Part 4 Course Overview This course provides students with the knowledge and skills necessary to develop an upgrade strategy from a Microsoft Windows NT to Windows 2000. It introduces domain consolidation and provides the information necessary to successfully combine multiple domains into fewer domains. It provides the information necessary to design integration between Microsoft Exchange Server  more...

Windows 2000 Planning Implementing Active Directories - Part 4 Course Overview This course provides students with the knowledge and skills necessary to develop an upgrade strategy from a Microsoft Windows NT to Windows 2000. It introduces domain consolidation and provides the information necessary to successfully combine multiple domains into fewer domains. It provides the information necessary to design integration between Microsoft Exchange Server  more...

Oracle8 Performance Tuning Strategies and Techniques Course Overview This course is the first in a three-part Oracle8 Performance Tuning series. This course will introduce participants to tools and techniques used to improve the performance of the Oracle8 server. Participants will be introduced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally, students will  more...

E-Commerce Implementation Issues This course provides the learner with information and case studies highlighting the issues associated with E-commerce Implementation. Learn To: Identify the components of a basic e-commerce Web site. Identify the functions of online storefront systems. Identify the role of user access control and authentication software in selling products online. Identify key payment technologies  more...

Introduction to E-Commerce This course provides the learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce. Learn To: Introduction to  more...

Working with SAP R 3 v4 x Course Overview To fully exploit the functionality of R/3, business users need to be both confident and proficient in the use of all the main navigational features and system functionalities of SAP. This course is essential study for users of all R/3 modules, regardless of the organization's business activities. While confidence in the use of Windows applications is a prerequisite to using  more...

NetWare 5 Advanced Administration - Part 5 ...ters, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Maintaining Novell Directory  more...

NetWare 5 Advanced Administration - Part 5 ...ters, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Maintaining Novell Directory Services  more...

Microsoft Visio 2003 Expert User This course focuses on the advanced features in Microsoft Visio 2003. This will help the learners create specialized diagrams by using different shapes and wizards provided by Visio 2003. Learn To: Identify drawing operations that you can perform to create new shapes from existing shapes in a Microsoft Visio 2003 drawing. Assign a shape to a new layer in Microsoft Visio 2003.  more...

Sales Skills The Fundamentals In Sales Skills: The Fundamentals, participants will learn the six basic steps of the sales process, how to understand their client's decision-making practices, and the meanings of commonly used sales terms. In addition, participants will learn how to establish credibility and how to take a proactive approach to sales. Learn To Ask specific questions to understand  more...

Sales Management Building a Championship Sales Team Sales Management: Building a Championship Sales Team teaches students how to ensure the effectiveness of a sales team. The program covers how to be a successful sales manager, how to select sales professionals, and how to build unity in a sales team. The program also focuses on how to interview successfully, how to build relationships and trust within a sales team, how to train sales professionals  more...

Competitive Intelligence Analysis Dissemination Competitive Intelligence: Analysis and Dissemination offers the student an overview of the competitive intelligence (CI) process and how to analyze and distribute results in an organization. The program covers in detail how to ensure collecting accurate information and the available techniques for analyzing industry, market, and company information. It also covers the steps for distributing CI  more...

CompTIA Server 2005 Troubleshooting Disaster Recovery This course covers general information about troubleshooting techniques and the disaster recovery process. This course is divided into two units, Troubleshooting and Disaster Recovery. The Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and  more...

Paint Shop Pro Studio This course introduces you to various elements on the Paint Shop Pro Studio interface. You'll learn how to use Paint Shop Pro Studio for restoring and enhancing photos. You'll also learn to create greeting cards and caricatures. Finally, you'll learn about sharing photos over the Web/Internet. Learn To: Identify elements of the Paint Shop Pro Studio main window. Get photos into Paint  more...

NetWare 5 Administration - Part 1 C ourse Overview This course is the first in a five-part series on Novell NetWare 5 Administration. This course covers the features and functionalities of NetWare 5, Novell Directory Services (NDS), setting up a NetWare 5 workstation, user object access, licenses, and security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent  more...

NetWare 5 Administration - Part 2 C ourse Overview This course is the second in a five-part series on Novell NetWare 5 Administration. This course covers Novell Distributed Print Services (NDPS) and managing the file system. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Set up and configure network printing  more...

NetWare 5 Administration - Part 3 C ourse Overview This course is the third in a five-part series on Novell NetWare 5 Administration. This course covers managing file system security, creating and managing login scripts, and Managing Novell Directory Services (NDS) security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To:  more...

NetWare 5 Administration - Part 4 C ourse Overview This is the fourth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Distribute  more...

NetWare 5 Administration - Part 5 C ourse Overview This is the fifth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with accessing resources in a multicontext Novell Directory Services (NDS) environment and the installation of a NetWare 5 server. This course is an approved study guide that will help you prepare for certification exam 50-639 and is  more...

NetWare 5 Advanced Administration - Part 1 ...ters, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Upgrade to NetWare 5 Duration: 2  more...

NetWare 5 Advanced Administration - Part 2 ...ters, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Queue-Based Network Printing  more...

NetWare 5 Advanced Administration - Part 3 ...ters, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Novell Network Backup and Restore  more...

NetWare 5 Advanced Administration - Part 4 ...ters, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Installing a Web Server Duration:  more...

Crystal Reports v10 Introduction to Report Design Part 2 This course is the second in a three-part series that focuses on organizing and customizing your reports. This course covers the key concepts associated with grouping, selecting, and summarizing fields and data in Crystal Reports v10. In this course, you will also learn to modify settings and format reports. Learn To: Identify the options for creating and modifying a group in a report.  more...

Crystal Reports v10 Introduction to Report Design Part 3 This course is the last in a three-part series that focuses on the basics of reporting using Crystal Reports v10. This course covers various ways of manipulating report data. In Crystal Reports, various features such as formulas, parameter fields, charts, and report alerts can be used to make reports easy-to-understand, interactive, and visually appealing. This course also introduces the learner  more...

Oracle Database 10g PL SQL Fundamentals Part 1 In this course, the learner will get familiar with the procedural language to access Oracle database. The learner will learn how to write and use anonymous PL/SQL blocks, program constructs, simple and composite PL/SQL data types, programming guidelines, and accessing and manipulating data using PL/SQL. Additionally, the learner will also learn how to write and use PL/SQL program units, such as  more...

Oracle Database Administration Workshop I Part 2 Oracle Database 10g is the first database designed for enterprise grid computing, the most flexible and cost-effective way to manage enterprise information. This course covers salient aspects of Oracle Database 10g such as user and data management. The basic aspects of database management such as database integrity constraints, transferring data, and defining tables and schemas has been discussed  more...

SAP R 3 3 0 Course Overview To fully exploit the functionality of R/3 3.0, business users need to be both confident and proficient in the use of all the main navigational and systems functionality of SAP. This course is essential study for users of all R/3 modules, regardless of the organization's business/industry classification. L earn To: Use R/3 to control the system, display information  more...

SAP R 3 Working with v3 0 Course Overview To fully exploit the functionality of R/3 3.0, business users need to be both confident and proficient in the use of all the main navigational features and systems functionality of SAP. This course is essential study for users of all R/3 modules, regardless of the organization a a s business activities. While confidence in the use of Windows applications is a prerequisite to  more...

C Foundation for Non-C Programmers - Part 1 Course Overview This is the first part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course will teach students the basic skills and knowledge necessary to be able to write, compile, and run basic C++ applications. Students will learn the language  more...

C Foundation for Non-C Programmers - Part 2 Course Overview This is the second part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course introduces the skills needed to be able to begin to use C++'s Object-Oriented (OO) features. Students will hearn how to create, use, and extend classes, as well as  more...

Process and Function Modeling Course Overview Participants learn how to systematically describe the work performed by an organization using the Process Model. The process modeling technique is used to model the functional requirements of business, and should be used in conjunction with information modeling. This course can be used as part of an integrated Oracle curriculum and to supplement many of Oracle's Designer/2000  more...

Object Analysis Design Requirements Analysis Course Overview This is the first title in a series of two, and covers the same material as the first half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development, and how to apply object oriented techniques to define systems using the notation of the Unified Modeling Language (UML).  more...

Object Analysis Design Design Implementation Course Overview This is the second title in a series of two, and covers the same material as the second half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development. It follows on from the first title in the series Object Analysis and Design: Requirements and Analysis and teaches the  more...

Oracle SQL Tuning Diagnostics and Tuning Schema Course Overview This course is the first in a two-part series on SQL Statement Tuning. This course will help experienced application developers to learn a tuning methodology they can use to maximize database performance with minimal effort. Participants will gain experience creating optimal access paths, such as partitioned views, B-tree indexes, bitmapped indexes, index clusters, and hash  more...

Programming XML Using XML This course firstly provides a general overview of how to generate XML documents from Java objects. It introduces Java programming with XSL Transforamtions (XSLT). It covers architectural implications of incorporating XML into business applications. Lastly, this course shows how to use the DB2 XML Extender to import and export XML from a DB2 database. Learn To To  more...

NetWare 5 Administration - Part 1 Course Overview This course is the first in a five-part series on Novell NetWare 5 Administration. This course covers the features and functionalities of NetWare 5, Novell Directory Services (NDS), setting up a NetWare 5 workstation, user object access, licenses, and security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to  more...

NetWare 5 Administration - Part 2 Course Overview This course is the second in a five-part series on Novell NetWare 5 Administration. This course covers Novell Distributed Print Services (NDPS) and managing the file system. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Set up and configure network printing services by  more...

NetWare 5 Administration - Part 3 Course Overview This course is the third in a five-part series on Novell NetWare 5 Administration. This course covers managing file system security, creating and managing login scripts, and Managing Novell Directory Services (NDS) security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To:  more...

NetWare 5 Administration - Part 4 Course Overview This is the fourth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Distribute and  more...

NetWare 5 Administration - Part 5 Course Overview This is the fifth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with accessing resources in a multicontext Novell Directory Services (NDS) environment and the installation of a NetWare 5 server. This course is an approved study guide that will help you prepare for certification exam 50-639 and is  more...

NetWare 5 Advanced Administration - Part 1 ...ters, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Upgrade to NetWare 5 Duration: 2 - 3  more...

NetWare 5 Advanced Administration - Part 2 ...ters, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Queue-Based Network Printing Duration: 2  more...

NetWare 5 Advanced Administration - Part 3 ...ters, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Novell Network Backup and Restore  more...

NetWare 5 Advanced Administration - Part 4 ...ters, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell class 570. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Installing a Web Server Duration: 2 - 3  more...

Microsoft Visio 2003 Proficient User This course introduces the basics of Microsoft Visio 2003. The course focuses on the core features of Visio 2003, providing learners a solid foundation in essential Visio 2003 skills. This will help the learners create simple and specialized diagrams by using different shapes and wizards provided by Visio 2003. Learn To: Identify features of various interface elements in Microsoft Visio  more...

Paint Shop Photo Album 5 This course will provide users with an overview of the features of Paint Shop Photo Album and how to import photos from a camera, card reader, and scanner. In addition, this course will also cover methods to organize, protect, fix, and enhance photos. Finally, the course will cover how to create a project using photos and methods to share your photos. Learn To: Identify elements of the  more...

A 2003 Hardware Part 1 Devices System Components This course introduces basic hardware components and what's inside the computer case. Participants learn about memory and storage devices. Input and output devices and portable computer technology are also covered. Finally, the learner is introduced to system resource settings. Learn To To identify functions of a computer. To  more...

Complete A 2003 Curriculum This A+ curriculum introduces basic hardware components and teaches about SCSCI devices and how to configure Bus Architecture. It delves into the concepts of memory modules, mainboards, and bus architecture and presents students with both theoretical and practical instruction on the fundamentals of major Operating Systems. The curriculum presents instruction on system interfaces and the underlying  more...

Crystal Reports v10 Introduction to Report Design Part 1 This course is the first in a three-part series that focuses on the basics of reporting using Crystal Reports v10. This course introduces the user to Crystal Reports and its environment. It also covers the fundamentals of databases and the key concepts associated with relational databases. In this course, you will learn to plan, create, preview, save, and distribute reports. Learn To:  more...

NetWare Service and Support Upgrade - Part 1 Course Overview This course is the first in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course will give an overview of service and support tasks, research tools, and network cables and boards. L earn To:  more...