S Experience Web-based Seminars - Training Resources

InDesign CS4 Fundamentals Lodestone Live Lodestone Digital provides public InDesign classes across the country that are certified by Adobe. In addition to our public classes, we can provide InDesign training at your location for students who need custom solutions. Our instructors have years of InDesign production experience, and specialize in implementing digital media tools into a workflow. Before each on-site training session, we  more...

Flash CS4 Fundamentals Lodestone Live Lodestone Digital provides public Flash classes across the country that are certified. In addition to our public classes, we can provide Flash training at your location for students who need custom solutions. Our instructors have years of Flash production experience, and specialize in implementing digital media tools into a workflow. Before each on-site training session, we take a close look  more...

Dreamweaver CS4 Fundamentals Lodestone Live Lodestone Digital provides public Dreamweaver classes across the country that are certified by Adobe. In addition to our public classes, we can provide Dreamweaver training at your location for students who need custom solutions. Our instructors have years of Dreamweaver production experience, and specialize in implementing digital media tools into a workflow. Before each on-site training  more...

Captivate 4 Advanced Lodestone Live Lodestone Digital provides public Captivate classes across the country that are certified by Adobe. In addition to our public classes, we can provide Captivate training at your location for students who need custom solutions. Our instructors have years of Captivate production experience, and specialize in implementing digital media tools into a workflow. Before each on-site training session,  more...

Captivate 4 Fundamentals Lodestone Live Lodestone Digital provides public Captivate classes across the country that are certified by Adobe. In addition to our public classes, we can provide Captivate training at your location for students who need custom solutions. Our instructors have years of Captivate production experience, and specialize in implementing digital media tools into a workflow. Before each on-site training session,  more...

SAP BPC TRAINING by an Expert with Several Implementations Expertise SAP BPC Training in NetWeaver 7. 0 or OutlookSoft 7. 0 with placement assistance SAP BPC demo ---- Nov 19th & 20th. Call +1 802-522-9268(US) or Email : sandhya@cloneskills. com CloneSkills powered by stanford Alumni, we offer a "Role Based Learning Solutions in BPC", in our BPC training we dona ™t teach tool set, we teach business solutions. Our BPC Competency Development Program  more...

Live IEEE Projects IEEE Projects Final Year Projects Embedded Projects Network Security Projects Digital Image Processing Projec Xsys Software Technologies is providing Live Project Internship for the Final Year Students of different Universities. Our support in the academic and R&D projects will help students to gain real time experience of doing live projects in latest technologies. Currently we are working on High End Domains such as Advanced java, J2EE and .Net. Basically we are into development of 1) IEEE  more...

Set Appointments that Lead to Sales Tom Ziglar says, 'If you could set a higher number of better and more qualified appointments, would it help your sales career? If you answered yes, then The Seven Keys to Effective Business-to-Business Appointments Setting is just for you.' This webinar offers a unique compilation of tactical appointment setting techniques that have been proven effective for sales professionals in the  more...

Use Customer Service to Win Loyal Clients ...ng clients and attract new ones. The service your customers experience will differentiate you from your competitors. The question is... will it make them more loyal or send them running to the competition? Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service  more...

Process Management for IT & Professional Services Firms ...Business Process Management and Developing Systems. She has experience in a variety of industries including Industrial, Technology, Professional Services, Manufacturing and Construction. Within these industries Colette has worked in a variety of supervisory roles. Colette s strengths include a detailed understanding of the importance of documenting processes in companies in order to make  more...

Process Management for Manufacturing & Construction Firms ...Business Process Management and Developing Systems. She has experience in a variety of industries including Industrial, Technology, Professional Services, Manufacturing and Construction. Within these industries Colette has worked in a variety of supervisory roles. Colette s strengths include a detailed understanding of the importance of documenting processes in companies in order to make  more...

Secrets to Delivering Presentations That Win Business ...ng training session. Kristina Schwende has over 25 years experience in both the private and public sectors. She is a graduate of the esteemed Protocol School of Washington where she received her certification as a Corporate Etiquette and International Protocol Consultant. She also received her training certification through Peak Potentials Training - a company recognized internationally for  more...

Advanced Customer Service Planning for Services Firms Align Your Firm s Service Delivery With The Desires of Your Clients According to the American Society of Quality, 68% of clients leave because of an attitude of indifference from a company employee. Excellent customer service doesn't happen by accident. It is designed, planned, and scripted to account for every aspect of the customer service experience. Most services firms cross their fingers  more...

Customer Service for a Social Media World Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...

Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...

How to Become A Great Sales Leader Learn The Secrets to Building A Winning Sales Team Baseball managers don't throw a pitch or hit a ball. They lead their team through thick and thin to deliver victories. As a sales manager, you rely on your sales team to hit homeruns every day. In a challenged economy, your sales team may be finding it tough to take a good swing at the plate these days. Your sales team is looking to you for  more...

How to Sell Consulting Services to the Federal Government Leverage the unprecedented spend by this market segment Hundreds of millions of dollars are being spent today by the federal government on consulting services. Right now, their leaders are being judged by how quickly they can spend their money to help drive the economy through the stimulus plan. Yet, if your consulting firm is not well-positioned to pursue this market, you will be left out of  more...

Differentiation Strategies for Financial Advisors Create Compelling Stories To Stand Out From Your Competitors and Win More Clients The competition for new clients is fierce in the financial advisor industry. You're up against the big guys who offer a comprehensive suite of financial services as well as financial advisors deeply entrenched in the region for ages. Although competition is tough, there is a secret strategy for becoming the victor  more...

Profitability Strategies for Service Firms Find the cost sinkholes that are draining your profits Business leaders in service firms are under enormous pressure to find opportunities to reduce costs. While you have already undergone a round of cost-cutting, the cuts did not produce the expected results to the bottom-line. The company is relying on you to create cost reduction strategies without damaging the brand, but you've exhausted  more...

Create a Client Experience to Grow Your Financial Advisor Practice Strategies for Developing a Consistent, Memorable Impression Over 80% of surveyed clients said they were dissatisfied with their financial advisor. That's pretty scary if that includes your client base. You certainly can blame the economy for some of your client s frustration but are you responsible too? How you define the client experience affects, not only retention, but also the new clients  more...

Process Management for Manufacturing & Construction Firms ...Business Process Management and Developing Systems. She has experience in a variety of industries including Industrial, Technology, Professional Services, Manufacturing and Construction. Within these industries Colette has worked in a variety of supervisory roles. Colette s strengths include a detailed understanding of the importance of documenting processes in companies in order to make  more...

Secrets to Delivering Presentations That Win Business ...ng training session. Kristina Schwende has over 25 years experience in both the private and public sectors. She is a graduate of the esteemed Protocol School of Washington where she received her certification as a Corporate Etiquette and International Protocol Consultant. She also received her training certification through Peak Potentials Training - a company recognized internationally for  more...

Get Hired! Secrets to Mastering the Job Interview Learn to Interview With Impact 'Why did he get the job when I'm better qualified?' Relying on credentials and accomplishments won't get you hired. In today's competitive job market, the winner of the job foot-race is the one who interviews best. It is the master interviewer that gets the job, not the expert pedigree. Karen Avery, founder and president of Next Generation Careers and award-winning  more...

Survive and Thrive In Economic Turbulence How to build business by ensuring your teams are right-sized, well-managed & clear-focused In a troubled economy, it s more critical than ever that every employee pulls his or her weight. To maximize profits, each person must be making the full contribution for which they were hired. As a leader, you must eliminate redundancy and lack of accountability or you ll lose money. Lean, focused teams  more...

Dogs are born to hunt. Is your sales staff born to sell? What is more important, nurture or nature? When it comes to sales, they both are important. Sales DNA refers to the internal qualities required to be successful in sales . Some examples include - no fear of rejection, no need for approval, money motivated, positive outlook and many others. When a new hire lacks these traits, many frustrating hours of coaching and training will be wasted. The  more...

Build Wealth Through Your Mortgage Sales Expert and Trainer Harlan Goerger (Gr-Gr) brings almost three decades of experience to modern sales. Author of The Selling Gap and over 100 articles on sales & sales management, Harlan provides the proven ideas that change thinking, skills and results for your team. By applying innovative ideas provided by Harlan, many of his clients have seen growth numbers into the 400% level! Through  more...

Unconventional Marketing Strategies for Small Business Owners ...rs to get the biggest bang for the buck. With over 20 years experience as a successful small business owner and consultant, Tom shares his knowledge and experiences with you as he teaches how to reach your ultimate goal Profit! In this webinar, you will discover: How to market less (and sell more) by targeting your demographics and differentiating your products and services When  more...

Motivating the Underachieving Employee How to have the tough conversation with employees who are not pulling their weight Employee underperformance affects team morale, productivity, and company profitability. If not addressed, the manager runs the risk of losing the respect of their team, making it even more challenging to achieve productivity goals. With companies running lean and mean, subpar performance must be addressed and your  more...

Improve Morale Following A Workforce Reduction Techniques That Reduce Stress and Gain Productivity 'My workload is overwhelming I m stressed to the max!' Employees who survive a layoff do not come away unscathed. Fear, uncertainty, and doubt create unmanageable stress levels preventing them from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can t  more...

Managing Difficult Employees In Key Positions Five Proven Strategies to Maximize Expertise and Minimize Angst Difficult people wreak havoc in your company. You know that. Difficult people who hold key positions are even more problematic. When leadership power, authority and decision-making fall into the hands of an employee with poor or non-existent people skills, you are likely to be losing up to 40% of your profits: money going out the  more...

Drive Employee Productivity in Challenging Times ...elivers substance without the hype. With more than 26 years experience with Hewlett Packard and more than 2000 hours in one-on-one interviews with CEOs, IT professionals, managers and small business owners he brings real-world practical advice to the issues managers and employees face today. Having lost his job and rehired 3 times, 15 years managing teams from 10 to 100 and specializing in  more...

Why Your Sales Team Doesn't Work For You and Never Will Sales people don t wake up energized, wondering how they will make your company more money. What motivates people varies greatly between individuals. Often, management believes money is the only motivator needed for a sales staff but money alone does not have emotion tied to it. If the employee has a goal for retirement, education for a child, or a dream vacation, that is much more real and  more...

Cash Flow Strategies for Entrepreneurs Small business owners and entrepreneurs are specialists when it comes to their trade, but they are rarely financial specialists. As a result, when an owner wants to know what actions make sense to increase cash flow and profitability specific to their operations they rely on already overworked resources such as their accountants, controllers, bookkeepers, and CFOs to translate the company s  more...

Secrets to Delivering Presentations That Win Business ...ng training session. Kristina Schwende has over 25 years experience in both the private and public sectors. She is a graduate of the esteemed Protocol School of Washington where she received her certification as a Corporate Etiquette and International Protocol Consultant. She also received her training certification through Peak Potentials Training - a company recognized internationally for  more...

Secrets to Delivering Presentations That Win Business ...ng training session. Kristina Schwende has over 25 years experience in both the private and public sectors. She is a graduate of the esteemed Protocol School of Washington where she received her certification as a Corporate Etiquette and International Protocol Consultant. She also received her training certification through Peak Potentials Training - a company recognized internationally for  more...

Coaching for Success The four step process in changing beliefs and outcomes Getting performance from others is one of the biggest challenges in business. Employees simply do not see things the same as the owners and managers! Yet, performance is needed and Managers and Leaders need to build people and performance in order to grow the business and stay competitive! One challenge is the vast variety of motives and  more...

Customer Service Strategies to Increase Revenue See Your Business Through the Lens of Your Customer When dollars are tight, customer loyalty is easily lost. When the service with your company slips due to budget cuts, the customer exodus becomes massive compounding your bottom-line issue. You can't afford to have your customers feel your pain as they represent a tremendous opportunity to grow your business. It s critical to deliver WOW!  more...

Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...

Leading In A Bad Economy What Authentic Leaders Must Know to Make a Necessary Difference As a leader, do you ever feel like an impostor? Or, wonder why you ever thought you could pull off your vision? In this turbulent economy, you would be in good company if you were doubting your leadership. NO! Now is the critical time to take stock, step up, and shine as a leader to insure that your company not only survives, but  more...

Strategies to Find Your Next Job Fast! Learn How to Conduct A Successful Job Search Post a resume on a job board, respond to a few online job ads, call a couple of recruiters and still no job opportunity is in sight. The typical job search lacks a game plan, focus, and direction leading the search to take, what feels like, forever. With today's competitive job market, you can't afford to thrash about; you need a job search strategy.  more...

How To Be An Online Spy ...usiness research organization and he has more than 20 years experience creating and managing award-winning technology, sales, and marketing programs for start-up companies and some of the world's most famous brands. Sam has received numerous accolades including Best of Show and Gold awards for his marketing work, multiple WEBBY Awards for best Web site development; a Gold Award at the  more...

Critical Thinking for Business Leaders How Outcome Based Thinking Can Change Your Results The higher you climb up the leadership ladder, the more important 'conceptual skills' are to your ability to drive organizational success. Leaders who possess conceptual thinking skills can leverage critical thinking and problem solving techniques that produce faster, better results. Those that continue to approach issues the same old way are  more...

How to Handle Customers Who File for Bankruptcy What You Need to Know Before Working With A Claims Trader Another customer filed for Chapter 11 bankruptcy and the pain sets in that you will never see a penny of the outstanding receivables. Then, the call comes from a claims trader who offers you sixty cents on the dollar for the outstanding debt. It's as if a fairy has come to rescue you It's all too tempting, but there are legal risks when  more...

Keys to Unlocking Your Employees Potential ...elivers substance without the hype. With more than 26 years experience with Hewlett Packard and more than 2000 hours in one-on-one interviews with CEOs, IT professionals, managers and small business owners he brings real-world practical advice to the issues managers and employees face today. Having lost his job and rehired 3 times, 15 years managing teams from 10 to 100 and specializing in  more...

How to Become Recognized as an Expert And Monetize Your Expertise! 'I know more about that subject than her! How come she is always the keynote and I'm always the attendee?' You have the experience done the research and created a unique approach but you are also a well-kept secret. You work hard chasing prospects and are constantly asked to share your knowledge for free. How do you go from being knowledgeable to being recognized as a  more...

Hiring Strategies for Your Sales Organization Best Practices When Hiring Sales People 'I just found my rainmaker or did I?' Sales managers are often blinded by the star qualities and accomplishments of prospective sales candidates. The resume reads like the perfect sales rep met 150% of quota, grew the business 200%, and thrived with a competitor. If you re only looking at their track record, you may be missing key information that indicates  more...

Process Management for Manufacturing & Construction Firms ...Business Process Management and Developing Systems. She has experience in a variety of industries including Industrial, Technology, Professional Services, Manufacturing and Construction. Within these industries Colette has worked in a variety of supervisory roles. Colette s strengths include a detailed understanding of the importance of documenting processes in companies in order to make  more...

Get Your Sales Team Selling with Confidence! Remove Obstacles to Turn Problems into Profits Is your sales team delivering the results you desire? If not, there could be a reason, other than the economy, that is causing sales paralysis. While some issues may be skill related, oftentimes, it's 'head-trash' that keeps them from hitting the mark. How do you re-energize your team to meet and exceed sales goals? Melody Brooke brings a unique  more...

Use Customer Service to Win Loyal Clients ...ng clients and attract new ones. The service your customers experience will differentiate you from your competitors. The question is... will it make them more loyal or send them running to the competition? Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service  more...

How to Become A Great Sales Leader Learn The Secrets to Building A Winning Sales Team Baseball managers don't throw a pitch or hit a ball. They lead their team through thick and thin to deliver victories. As a sales manager, you rely on your sales team to hit homeruns every day. In a challenged economy, your sales team may be finding it tough to take a good swing at the plate these days. Your sales team is looking to you for  more...

Managing Employee Stress To Improve Morale and Drive Productivity 'My workload is overwhelming I m stressed to the max!' Fear, uncertainty, and doubt create unmanageable stress levels preventing employees from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can t afford these ramifications. Dianne Crampton, author of 'Melting Your Stress Within 30 Days,' helps companies  more...

Become An Effective Solution Sales Person Powerful Techniques to Drive Your Sales Career to the Next Level What is the determining factor in who wins a sale? Is it price? No! Is it the product knowledge of the sales person? No! Prospects can learn product information easily enough on the web. Buyers expect sales people to formulate solutions to their problems, not push their wares. Yet, many sales people say they are solution sales  more...

Improve Morale Following A Workforce Reduction Techniques That Reduce Stress and Gain Productivity 'My workload is overwhelming I m stressed to the max!' Employees who survive a layoff do not come away unscathed. Fear, uncertainty, and doubt create unmanageable stress levels preventing them from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can t  more...

Leadership Strategies for Turbulent Times What every business leader needs to know to succeed today and tomorrow... 'Business was great no matter what we did and then one day it all came to a screeching halt.' Now you re in survival mode trying to stay in business and avoid a total collapse. The strategy that made your business successful won't be the strategy that gets it out of peril. The effects of the current economic downturn create  more...

Turn Your Tradeshow Booth Into an Experiential Environment Studies have shown that your customers will remember an experience long after they have forgotten the details. Your booth hardware is brought to life when you add the experience. During this webinar you will learn: - The three elements to create a booth experience: Memorability, Connectivity and Interest. - How to incorporate the five senses into your display - Draw visitors to your booth with  more...

Drive Employee Productivity in Challenging Times ...elivers substance without the hype. With more than 26 years experience with Hewlett Packard and more than 2000 hours in one-on-one interviews with CEOs, IT professionals, managers and small business owners he brings real-world practical advice to the issues managers and employees face today. Having lost his job and rehired 3 times, 15 years managing teams from 10 to 100 and specializing in  more...

Five Magic Questions From the days of Socrates the ability to 'Lead others through the power of questions' has set those with the skill apart from the rest. Yes we all ask questions, the real question is how effective are these questions! You will gain the following insight into this powerful, yet rarely used skill set. Understanding why questioning is so powerful a communication tool. Understanding the Five Levels  more...

Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...

Use Customer Service to Win Loyal Clients ...ng clients and attract new ones. The service your customers experience will differentiate you from your competitors. The question is... will it make them more loyal or send them running to the competition? Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service  more...

What Every CEO Should Know About Their Sales Organization Ask the right questions to know if your sales team is on track 'Where are the sales?!' Every CEO knows how to ask this question, but the response does not tell if the sales team is performing optimally or is aligned with the corporate vision. Revenue used to roll-in, almost magically, through the front door. Now that the economy has slowed, CEOs need better predictors of performance to  more...

Get the Trash Out Of Your Funnel What s a sales professional supposed to do in this turbulent economy -- you re not getting meetings with real prospects, your clients wonder if they ll be in business tomorrow and you re not generating revenue. You may rationalize that your sales funnel is filled with active leads, but it s actually just filled with rocks, weeds, and sand. How do you fill your sales funnel with qualified leads and  more...

Create a Client Experience to Grow Your Financial Advisor Practice Strategies for Developing a Consistent, Memorable Impression Over 80% of surveyed clients said they were dissatisfied with their financial advisor. That's pretty scary if that includes your client base. You certainly can blame the economy for some of your client s frustration but are you responsible too? How you define the client experience affects, not only retention, but also the new clients  more...

Migrating from a Product Sales Person to a Solution Sales Person What is the determining factor in who wins a sale? Is it price? No! Is it the product knowledge of the sales person? No! Prospects can learn product information easily enough on the web. They don't need a sales person for that. Buyers expect sales people to formulate solutions to their problems, not push their wares. Yet, many sales people say they are solution sales people, but can only say the  more...

Turn Your Tradeshow Booth Into an Experimental Environment Studies have shown that your customers will remember an experience long after they have forgotten the details. Your booth hardware is brought to life when you add the experience. During this webinar you will learn: - The three elements to create a booth experience: Memorability, Connectivity and Interest. - How to incorporate the five senses into your display - Draw visitors to your booth with  more...

Become Your Prospect s Trusted Advisor How to Build Confidence that Turns Prospects Into Buyers Only 28% of buyers trust a message from a company. The Wall Street Journal found 92% have more confidence in information they find online themselves than from a company source. Prospects hit search engines first when they decide to solve a problem. They ask their friends and colleagues for referrals and opinions. They look for information  more...

Increase Lead Generation with Social Media How to Personalize E-Marketing to Attract Inbound Demand Buyers are only finding content relevant to their needs 42% of the time. If content isn t relevant, you ve lost leads without giving your company a shot. The top two marketing imperatives are increasing demand and enticing new audiences to engage. Company-focused messaging won t cut it. While it s long been touted that content is King, the  more...

Create a Sticky Lead Nurturing Process Use e-marketing to increase qualified leads and shorten sales cycles. According to Marketing Sherpa, 64% of companies with a lead nurturing process are dissatisfied with their results. Every company needs more sales-ready leads. But, unless nurturing content syncs with the way they think, the dissatisfaction will continue. Your leads have taken control of the buying process. They decide when or  more...

How to Sell Consulting Services to the Federal Government Leverage the unprecedented spend by this market segment Hundreds of millions of dollars are being spent today by the federal government on consulting services. Right now, their leaders are being judged by how quickly they can spend their money to help drive the economy through the stimulus plan. Yet, if your consulting firm is not well-positioned to pursue this market, you will be left out of  more...

How Marketing Can Help Sales Sell More Sales Enablement Drives Revenue Growth PACE research finds that salespeople only spend 23% of their time actually selling. Salespeople spend too much time in early-stage lead generation instead of late-stage selling. They clamor for more qualified leads, but only follow up with about 30% of the leads marketing provides. With budgets tightening and sales cycles lengthening, companies can t  more...

Predictive Analytics for Business Leaders As you grow your business, you rely on financial statements to make important business decisions. Whether you re planning a new business or preparing an exit strategy, your financial planning success hinges on choosing the correct metric as your driver. The right reporting metric is like a personal credit score get it wrong and you ll jeopardize your livelihood. But choose it correctly and your  more...

Customer Service for a Social Media World Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...

Set Appointments that Lead to Sales Tom Ziglar says, 'If you could set a higher number of better and more qualified appointments, would it help your sales career? If you answered yes, then The Seven Keys to Effective Business-to-Business Appointments Setting is just for you.' This webinar offers a unique compilation of tactical appointment setting techniques that have been proven effective for sales professionals in the  more...

Strategies to Find Your Next Job Fast! Learn How to Conduct A Successful Job Search Post a resume on a job board, respond to a few online job ads, call a couple of recruiters and still no job opportunity is in sight. The typical job search lacks a game plan, focus, and direction leading the search to take, what feels like, forever. With today's competitive job market, you can't afford to thrash about; you need a job search strategy.  more...

How to Handle Customers Who File for Bankruptcy What You Need to Know Before Working With A Claims Trader Another customer filed for Chapter 11 bankruptcy and the pain sets in that you will never see a penny of the outstanding receivables. Then, the call comes from a claims trader who offers you sixty cents on the dollar for the outstanding debt. It's as if a fairy has come to rescue you It's all too tempting, but there are legal risks when  more...

TCE Total Customer Experience Model Building e-Workshop for Financial Services TCE (Total Customer Experience) Model Building e-Workshop is designed to help Marketing, Sales and Service Executives build a TCE model to monitor, manage, and enhance the total customer experience across multiple channels and touch-points throughout the whole customer lifecycle. The content of this program is based on the U. S. patent-pending Branded CEM (Customer Experience Management) Method,  more...

Use Direct Mail Effectively On A Tight Budget Secrets to Using This Forgotten, Yet Effective, Marketing Tool Internet marketing is a glitzy marketing approach that has caused many marketing professionals to forget about tried-and-true direct mail marketing campaigns. While direct mail may lack luster, it is still shown to be an effective marketing tool even more so than Internet marketing. According to a recent DMA study, direct mail  more...

How to Audit Your Website s Performance From the User Perspective 'Google It!' It's the first thing every prospect does when they find your company. Credibility, visibility and brand awareness are all at stake when they arrive on your website especially when your website doesn't create a fantastic user experience. Your website is your most powerful marketing tool and the message it sends will create leads for you or your competitors.  more...

Conduct a Brand Audit Does Yours Pass the Test? Powerful branding is critical for every business small or large. A strong brand allows you to charge premium prices, build company value, and build customer loyalty resulting in decreased cost of sales and increased profitability. How do you know if your brand is aligned so that your marketing dollars are invested correctly and is generating the expected results? Shannon Kavanaugh, president and  more...

Using Sales Compensation Plans to Achieve Revenue Targets One of the most critical decisions that a company makes is how to compensate its sales organization. Many plans don t align compensation reward with the desired sales activities, which leads to underperformance and frustration. When sales compensation plans are aligned with the goals of the company, the sales team has clear focus, motivation, and direction and the company gets the results it  more...

Master the Proposal Phase of the Sales Process Secrets to improving your closing rate Pin the tail on the donkey is a kid s game, not a sales game! With the limited information that most sales people have when drafting a proposal, they may as well be blindfolded! The proposal is one of the most abused sales tools, but it is the critical tool that leads to a prospect becoming a revenue-generating client. Sales people who cannot identify the  more...