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Certified Business Analysis Professional reg BABOK reg 2 0 Aligned Certified Business Analysis Professional® (BABOK® 2.0 Aligned) IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) About IIBA International Institute of Business Analysis (IIBA ) is an independent non-profit professional association serving the growing field of Business Analysis. IIBA has become the  more...

Mentoring as a Manager Mentoring as a Manager Looking for ways to enhance your managing skills? In this course, you'll acquire expertise as a mentor that will benefit your employees, your organization, and your own career. You'll examine how mentoring differs from managing, and you'll brush up on essential communication skills. Finally, you'll learn to use mentoring to improve on team organization, dynamics, and  more...

Cisco CVOICE 8 0 Congestion Rate Limiting AutoQos Cisco CVOICE 8.0: Congestion, Rate Limiting & AutoQos Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) Queuing algorithms are one of the primary ways to manage congestion in a network. Network devices manage an overflow of arriving traffic by using a queuing algorithm to sort traffic and determine a method of prioritizing the  more...

CISSP Domain Security Architecture Design CISSP Domain: Security Architecture & Design (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Computer administrators have a variety of mechanisms that can be used to secure modern enterprise environments. Several access control standards and models have been created by the international community to  more...

CISSP Domain Telecommunications Network Security CISSP Domain: Telecommunications & Network Security (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Access to a company's resources through unauthorized means is the number one goal of most attackers. The security professional must understand the proper countermeasures in order to stop attacks on  more...

CISSP Domain Physical Environmental Security CISSP Domain: Physical & Environmental Security (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Physical security is the foundation for all networking security mechanisms. Unless a network is physically secure from threats, all other types of security can be negated. This course focuses on the need  more...

CISSP Domain Operations Security CISSP Domain: Operations Security (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition In today's enterprise environment, operations security takes on many faces, but always comes back to making sure that all aspects of the operation of an enterprise environment are secured and functioning correctly. This  more...

CISSP Domain Legal Regulations Investigations Compliance CISSP Domain: Legal Regulations, Investigations & Compliance (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Computer crime is a major area of concern for everyone from the standard end user to the enterprise environment. Government agencies and corporate groups have come together to create rules and  more...

CISSP Domain Application Development Security CISSP Domain: Application Development Security (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Poorly written applications can allow an attacker to exploit coding errors and thus interrupt the orderly processes of the application. This course discusses methods to increase the security of application  more...

CISSP Domain Business Continuity Disaster Recovery Planning CISSP Domain: Business Continuity & Disaster Recovery Planning (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Business continuity is an essential part of any enterprise. When a disaster occurs, it is imperative that a company be prepared, and has policies and people in place to step in and restore  more...

CISSP Domain Cryptography CISSP Domain: Cryptography (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Cryptography has been used for thousands of years to secure messages, identities, vital information, and communications mechanisms. This course covers the invention of cryptography, the use of algorithms and ciphers, and the  more...

CISSP Domain Information Security Governance Rish Mgmt CISSP Domain: Information Security Governance & Rish Mgmt. (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Information Security Governance and Risk Management is an all encompassing domain that the information security professional must constantly be aware of. This course examines the frameworks and  more...

SharePoint 2010 New Features for End Users SharePoint 2010: New Features for End Users Microsoft Microsoft SharePoint Server 2010 contains a number of new features and enhancements specifically geared at improving the end user experience. These include enhanced remote file-editing capabilities using Web Apps and mobile devices, improvements to team sites, and enhancements in social computing. This course explores the SharePoint  more...

CISSP Domain - Access Control CISSP Domain - Access Control (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition This course focuses on the need for access control mechanisms to secure an organization's network and minimize its vulnerability to attacks or intrusion. It covers various access control models, techniques, mechanisms, and  more...

Developing Strategic Peer Relationships in Your Organization Developing Strategic Peer Relationships in Your Organization Cultivating relationships with your work peers can lead to success for you as an individual and for your organization as a whole. Developing a supportive peer network can provide you with access to a wide variety of expertise and institutional knowledge and it enables you to leverage other people's networks. Because every workplace  more...

Meeting the Needs of Your Experts Meeting the Needs of Your Experts As a manager, you'll often find yourself managing people with knowledge, skills, and expertise you don't have, in areas you're unfamiliar with. The amount of information that managers process on a daily basis requires them to know a little about a lot. However, they have to rely heavily on their experts for the in-depth knowledge needed to meet goals and get  more...

Advanced Technical Writing Plan, write, and design one of the most common business/technical documents--a proposal. Advanced Technical Writing will give you the expertise and confidence to market yourself as a technical writer or simply to tackle more advanced assignments at work. Building on the skills you have acquired in the previous technical writing courses, this course emphasizes audience analysis, document  more...

Designing Security for a Windows 2003 Network - MCSE (70-298) This course is desigend for the student seeking MCSE Certification who would function in medium to very large computing network environments that use Microsoft Windows 2003 as a network operating system. Student will learn about network security issues, concerns and protection. This course is designed to to teach the student network security and related security concerns and necessary actions to  more...

Designing a Windows Server 2003 Active Directory & Network Services Infrastructure (70-297) In this newly released coursed the student will learn about designing an Active Directory and Network Services Infrastructure for a Windows 2003 network. In this newly released coursed you will learn all you need to know about designing an Active Directory and network services Infrastructure for your Windows 2003 network. This course is designed to teach the student about Designing Active  more...

Install, Configure & Administer Windows XP Professional - MCSE (Exam 70-270) This course is desigend for the student seeking MCSE Certification who would function in medium to very large computing environments that use Microsoft Windows XP Professional as a desktop operating system. This course is designed to to teach the student basic installation, configuration and overall administration of the Windows XP Pro environment. This training and area of expertise advances the  more...

7 Steps to A Lot More Sales The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases  more...

Adobe InDesign CS3: Essentials Adam's combination of real-world design experience, technical expertise, and training background make him an ideal InDesign CS3 software guide. In Part 1, he shows you how to navigate the new Adobe InDesign CS3 interface as well as all the paragraph, text, and character options available. In Part 2 you'll learn how to insert Photoshop, Illustrator and PDF files into your work and how to create and  more...

Adobe PhotoShop CS ...chnology to enhance your on-the-job effectiveness. Harold?s expertise in software programs includes Adobe Creative Suite (Photoshop, Illustrator, and InDesign), FinalCut Pro, Dreamweaver, Microsoft Office, and Front Page 2002. His career has included corporate training in a variety of computer skills and applications; computer lab training; database projects; Web site design, development and  more...

Adobe PhotoShop CS to CS2 Upgrade ...chnology to enhance your on-the-job effectiveness. Harold?s expertise in software programs includes Adobe Creative Suite (Photoshop, Illustrator, and InDesign), FinalCut Pro, Dreamweaver, Microsoft Office, and Front Page 2002. His career has included corporate training in a variety of computer skills and applications; computer lab training; database projects; Web site design, development and  more...

Microsoft Certified Application Specialist Office 2007 The Microsoft Certified Application Specialist (MCAS) credential, part of the Microsoft Business Certification program, identifies specific skills covering the most in-demand 2007 Microsoft Office system products Microsoft Office Word 2007, Excel 2007, PowerPoint 2007, Access 2007, and Outlook 2007 as well as the Windows Vista operating system. The MCAS certification is replacing the Microsoft  more...

Professional Bar Management Managing a bar or restaurant can be an overwhelming experience. The physical, emotional and mental demands are extreme. This class will teach you simple ways to handle difficult situations with unhappy customers and employees, the duties of each employee, and key factors which are vital to a successful business. Professional Bar Management Managing a bar or restaurant can be an overwhelming  more...

Time Management The bottom line in many organizations is productivity. If you find yourself overwhelmed, working too many hours, or running behind, you may have room to improve your approach to time management. This course will give you an overview of the top issues related to managing your time effectively at work. You will learn ways to streamline your daily work along with skills that can help you to get more  more...

Work-Life Balance There are a number of historical, societal, and workplace factors that can cause employees to have difficulty maintaining balance in their lives. In this course, you will learn concrete ways to identify areas of imbalance in your work/personal life as well as best practices techniques to achieve more balance in life. As an extra added bonus, when you enroll you will be given up to one year  more...

Customer Relations Organizations today are competing for consumers, so assuring that customers have a positive experience is a key aspect of any company ™s performance. This course highlights how customer relations relates to the bottom line, gives an overview of some common pitfalls in customer relations, and addresses concrete techniques to use with customers.As a extra added bonus, when you enroll you  more...

Working with Difficult People This course shows you how to identify and to manage a common issue at work - difficult people. You will learn about the people, situations, and interactions that can result in having a difficult time at work. The information presented in this course covers new ways to think about how to deal more effectively with difficult people and situations at work - by changing your thinking and trying some  more...

FMLA: What Supervisors Need to Know Family structure and parental roles have changed a lot over the past fifty years, and so have the laws about when employees can take time for their families. This course gives you an overview of what supervisors need to know about the Federal Family Medical Leave Act (FMLA) including how it affects organizations as well as how to implement it. You will gain valuable information on qualifying  more...

EEOC & ADA: What Supervisors Need to Know Discrimination is an issue that has profound ethical, legal, and personal implications for any organization. This course discusses the types of employment discrimination including Title VII of the Civil Rights Act, Equal Pay discrimination, Age discrimination and the provisions of the Americans with Disabilities Act (ADA). Armed with this information, you will be better able to identify and to  more...

FLSA: What Supervisors Need to Know Compensation for the work you do is very likely to be a key part of what takes you to the office each day. This course gives you a basic overview of the Fair Labor Standards Act (FLSA), which sets standards for the basic minimum wage and overtime pay. The FLSA affects most private and public employment settings, and requires employers to pay covered employees who are not otherwise exempt at least  more...

Valuing Diversity in the Workplace In today ™s increasingly diverse workplace, recognizing and valuing diversity has never been more important for an organization ™s success. The differences and similarities that we experience. The key to valuing differences is to be appropriate about recognizing them so that they don ™t hold us back from performing at the highest level possible. In this course, you will learn  more...

Effective Communication in the Workplace This course gives an overview of verbal and nonverbal communication at work. You will learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. A key aspect of this course is the use of interactive exercises that involve learning more about active listening and explaining yourself effectively at  more...

Accounting for Partnerships Partnerships are voluntary organizations between two or more people that combine different resources in a business venture. These resources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the  more...

Hiring Temporary Contingent Employees Have you been in a situation where you needed more people to perform short-term or seasonal jobs? Have you ever needed specific expertise or specialized skills to achieve an organizational goal? Perhaps you need to hire temporary employees. This course will help you determine whether to hire temporary employees or nonemployees (independent contractors). You will discover many important factors  more...

Strategies for Transitioning into Management Making a smooth transition from technical professional to management is critical to your success as a manager. You've already demonstrated your technical expertise; now you're ready to take that next step. In your new role as a manager, you'll use technology in different ways -- focusing on managing production, not production itself. This course outlines management tactics for becoming an  more...

Supervisor Manager Sexual Harassment Awareness Sexual harassment can have a very negative impact on victims, offenders, and the company in which the offense occurs. There are many forms of prohibited conduct that can create a hostile working environment. Training managers and supervisors about the areas of prohibited conduct is an important part of reducing liability. Company managers have an additional responsibility to both their employees  more...

Emotional Intelligence in the Workplace What makes someone a top performer in the world of work? If you think high IQ, advanced degrees, analytical skills, and technical expertise are the answer, it's time to think again. Experts now agree that Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and  more...

Windows NT 4 0 Administration Curriculum Course Overview This course series presents the prerequisite knowledge for individuals seeking MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 803 Administering Microsoft  more...

TCP IP Internetworking on Windows NT 4 0 Curriculum Course Overview This course series will help individuals prepare for certification exam 70-059. This exam is an elective for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -  more...

SQL and PL SQL PL SQL Basics Course Overview This course introduces the learner to the basics of PL/SQL. The course builds the necessary skills for using Oracle PL/SQL. It will help the learner acquire the expertise to design, develop, and implement Oracle Server applications by using Oracle Structured Query Language (SQL) and PL/SQL. The learner is guided step-by-step through the various aspects of PL/SQL programming.  more...

BizTalk Server 2000 Part 3 Monitoring Orchestration Course Overview This is the third course in a five part series that deals with the tracking of interchanges and business documents using BizTalk Document Tracking. It also covers the orchestration of the business process using BizTalk Orchestration Designer. The learner will review the core procedures necessary for using both these tools and has an opportunity to practice their use in the three  more...

Economics Products and Markets Having covered the basics of markets and consumers, learners can now examine the relationships between producers and the markets in which they sell in this course a Products and Markets a ?. Learners discover what drives short and long-run costs as well as what makes markets competitive. Different market types and producer theory are also explained. Learn To  more...

Managing the Expert Managing the Unique Needs of Experts Managing the Expert: Managing the Unique Needs of Experts explains expert attitudes and behaviors. It identifies methods for managing power and politics in an expert environment and provides guidance for experts managing experts. Learn To Follow the guidelines for treating experts with professionalism. Identify the process for managing  more...

Project Management Project Management Framework In Project Management - Project Management Framework, you will learn the importance of projects within an organization, why all projects should be tied to an organization's strategic plan, and the five major activities involved in managing a project. You will also learn the differences between projects and programs and how a project life cycle differs from a product life cycle. Finally, you will  more...

Windows NT 4 0 Administration Curriculum Course Overview This course series presents the prerequisite knowledge for individuals seeking MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 803 Administering Microsoft  more...

Windows NT 4 0 Core Technologies Support Curriculum Course Overview This course series will help individuals prepare for certification exam 70-067. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft  more...

Wndows NT Server 4 0 Enterprise Curriculum Course Overview This course series will help individuals prepare for certification exam 70-068. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -  more...

IIS 4 0 Creating and Managing a Web Server Curriculum Course Overview This course series will help individuals prepare for certification exam 70-087. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -  more...

Service Teams and Service Stars The Olympic athlete, the Nobel Prize winner, and the Oscar-nominated actor all have something in common. They are all stars in their areas of expertise. This course will move you to the level of stardom in the area of customer service. In profiling the highest achievers, you will grasp the meaning of leadership, the importance of long-term focus, and the secrets to making your customers more  more...

Customer Service and Consulting This title offers a series of ready to deliver topics covering the basics of serving customers and consultative selling. The consultative approach combines interpersonal skills with expertise in product, service and support to provide a professional, relevant and personalised service.  more...