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Designing Security for a Windows 2003 Network - MCSE (70-298) on-line e-learning cbt (computer based) This course is desigend for the student seeking MCSE Certification who would function in medium to very large computing network environments that use Microsoft Windows 2003 as a network operating system. Student will learn about network security issues, concerns and protection. This course is designed to to teach the student network security and related security concerns and necessary actions to  more...
Install, Configure & Administer Windows XP Professional - MCSE (Exam 70-270) on-line e-learning cbt (computer based) This course is desigend for the student seeking MCSE Certification who would function in medium to very large computing environments that use Microsoft Windows XP Professional as a desktop operating system. This course is designed to to teach the student basic installation, configuration and overall administration of the Windows XP Pro environment. This training and area of expertise advances the  more...
Cisco CCNA WAN Protocols HDLC, PPP on-line e-learning cbt (computer based) This Unit introduces you to various WAN services, Point-to-Point Protocol, SDLC, HDLC and DDR supported topologies. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces you to the various WAN services, such as Frame Relay, ISDN, and X.25. It explains the connection  more...
Cisco CCNA Configuring Frame Relay and ISDN on-line e-learning cbt (computer based) This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces the features of Frame Relay technology. In addition, the unit defines the Frame Relay terms associated with bandwidth. It examines the process for transmitting data from the source to the destination over a Frame  more...
Visual Studio .NET and ASP.NET Online Training on-line e-learning cbt (computer based) This series introduces students to the ASP.NET platform, and gets students started using ASP.NET features such as server controls, validation controls and composite controls in their Visual Studio .NET projects. This e-learning computer training series includes all of the online training tutorials listed below and is provided in an interactive e-learning format. All courses allow for 1 year  more...
Understanding Health Insurance: A Guide To Professional Billing & Coding on-line e-learning cbt (computer based)study at homecourseware This is a complete and comprehensive medical billing course, taken online, through which you will quickly and easily learn this complex discipline. Understanding Health Insurance: A Guide To Professional Billing & Coding) This course is designed to teach you about medical billing and the proper usage of the International Classification Diagnostic Coding System (ICD-9) and the Current Procedural  more...
The Trump Way to Wealth on-line e-learning cbt (computer based) A Trump U Course- It`s a fact: today, anyone can become a millionaire or even a billionaire. In the history of the world, there has never been a better time to create wealth than right here, right now. The Trump Way to Wealth will give you the coaching, training, skills and tactics you need to build wealth every single day.Students may complete this course within a reasonable period of time.  more...
Sales Management Strategies & Tactics on-line e-learning cbt (computer based) The course is meant for Sales Managers and Workforce Employees aspiring to be Sales Managers. The course deliberates on how best to use Sales Force resources for achieving significant revenue and profit. Welcome to our Sales Management course This course is meant for those who have either risen to the rank of Sales Managers or have all intentions of raising themselves to this level. The course  more...
Phlebotomy Technician Career Training on-line e-learning cbt (computer based) The primary function of a phlebotomy technician is to obtain patient blood specimens by venipuncture or microtechniques. The phlebotomy technician aids in the collection and transportation of other laboratory specimens, and may be involved with patient data entry. A phlebotomy technician also draws blood for transfusions, donations and research. This course provides instruction in the skills  more...
Office 2000 Introduction on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces students to Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000, as well as containing a section on time management. Students will learn basic features from each one of these courses and gain an introductory knowledge of the applications. They will also learn some techniques to manage time more effectively. Office 2000 Introduction This course introduces students to  more...
Build Your Own BIZ(tm) Comprehensive Certificate Complete, Build Your Own BIZ(tm) package is a web-based resource of 17 comprehensive modules designed to help you work smarter, stay competitive, and make more money. You can complete your course of study sooner than the time period stated. You will have 1 year access to this course from the day of enrollment. Group discounts available. Build Your Own BIZ? Build Your Own BIZ? is a web-based  more...
Build Your Own BIZ(tm) - How to Fire Firing an Employee may be the most difficult function you have to perform. How to Fire will help you get through this difficult process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this  more...
How To Master Business Management on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Every employee and manager needs to know a number of basic business management principles and processes, regardless of his or her function or discipline. This bundle includes topics that will build an employee's mastery of several essential business processes and issues, including financial basics, contracts, and business communications. It includes something for everyone,  more...
How To Master Personal Career on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Much of one's professional success is a function of personal skills that relate to professional activities, such as interviewing for a new job, balancing work and family, and managing stress. The 10 courses in this bundle develop personal competencies that will support your employees' career aspirations and enhance their effectiveness in their private lives. IMPORTANT NOTE:  more...
How To Master Team Building on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Meeting business objectives and maximizing resources requires effective teamwork, and this bundle will build the basic competencies that will ensure your teams are organized, goal-oriented, and customer-focused. Together they provide a toolkit of effective techniques and strategies for building high-performing teams in any function or discipline. IMPORTANT NOTE: INTERNET  more...
From 123-CBT Computer Based Training
Java Programming with Java SE 6 0 Java Utilities on-line e-learning cbt (computer based) To enable the learner to use the classes and methods of the java. lang, java. util, java. io, and java. nio packages The Math class - use the methods of the Java Math class to determine the value of a variable in a given piece of code, and associate the new methods of the Math class with their corresponding functions. The wrapper classes - recognize what wrapper classes are and how  more...
Business Coaching on-line e-learning cbt (computer based) Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and  more...
ITIL The Service Desk and Incident Management on-line e-learning cbt (computer based) Organizations that provide IT services to internal or external customers need to provide excellent services to increase the quality of, and the profits for, the organization. The IT infrastructure library (ITIL) can help organizations achieve these goals. At the same time, ITIL can help organizations to increase external and internal customer satisfaction.The delivery and support of IT services  more...
ITIL Financial and Security Management on-line e-learning cbt (computer based) IT organizations face numerous challenges every day. Two of the biggest challenges are to become and stay profitable and to protect their systems from unauthorized access. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help IT organizations set up rigorous processes to aid in their efforts to become and remain solvent and to  more...
The Client-Consultant Relationship on-line e-learning cbt (computer based) Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,  more...
Establishing a Relationship with Internal Clients on-line e-learning cbt (computer based) Even if your clients are internal to your organization, you still need to spend time getting to know them, and understanding what it is they require from you.When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you from making that mistake. It will enable you to understand your clients' needs  more...
Intellectual Property and Proprietary Rights on-line e-learning cbt (computer based) ...nd external customers. But how does management perform this function effectively while keeping the law on their side? This course introduces management to the essentials of intellectual property and proprietary rights. It includes introductions to current copyright, trademark, patent, and trade secret laws and presents methods for minimizing legal liabilities. By applying the information  more...
Managing Business Risk - Developing a Risk Management Plan on-line e-learning cbt (computer based) Managing Business Risk: Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks.  more...
Oracle 11i Function Security and Data Security on-line e-learning cbt (computer based) To create users and responsibilities, assign responsibilities, create data groups, create functions and menus, and perform key data-security tasks  more...
Portfolio Management Processes and the Organization on-line e-learning cbt (computer based) ...ortance of understanding how portfolio management processes function within the organization, and relate the importance of portfolio management processes and Process Groups. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004. Copyright and all rights reserved.  more...
Creating Stored Procedures and Functions on-line e-learning cbt (computer based) To create and execute a stored function and call, and remove and view stored functions in PL/SQL  more...
Oracle 11i Oracle Projects Security Model and Page Layouts on-line e-learning cbt (computer based) To use Oracle Projects to secure function and data access within Projects applications, and use page layouts to manipulate views of project information  more...
Advanced Project Management - Project Estimating Techniques on-line e-learning cbt (computer based) Advanced Project Management: Project Estimating Techniques teaches learners how time-box and analogous estimates are used, how to use life-cycle projections, and how the Modified Delphi method is used. It also teaches how to calculate PERT estimates and how function point analysis and forecasting are used. In addition, it covers how to avoid common estimating mistakes and how orders of magnitude  more...
Design for Six Sigma in the Organization on-line e-learning cbt (computer based) Design for Six Sigma (DFSS) is often called the future of Six Sigma, as it is emerging as a strategy that better serves the current innovation initiatives of many industries. DFSS uses a "pay me now or pay me later" approach by spending more effort and time on process or product design up front to avoid spending time and effort in those areas later. Whereas Six Sigma just focuses on improving  more...
Six Sigma and Critical Customer Requirements on-line e-learning cbt (computer based) Mark Twain once said, "Everybody talks about the weather but nobody does anything about it." Unlike the weather, serving customer needs is something companies actually can do something about. Quality Function Deployment (QFD) is a systematic process for motivating a business to focus on its customers. In a Six Sigma?? environment, such a focus is central to success. In this course, you'll learn  more...
Introduction to Auditing on-line e-learning cbt (computer based) ...hat auditing is becoming an increasingly important business function? First and foremost, auditing is a way in which clients and businesses in a global marketplace are able to ensure quality, consistency, efficiency and reliable financial reports. This course will familiarize you with the basic terminologies, concepts, and approaches to performing a quality audit. You will develop your  more...
Getting Started--Administrative Support on-line e-learning cbt (computer based) The skills needed to fulfill the requirements of today's administrative support professionals are numerous. Day-to-day, they must be flexible as they work in an ever-changing business environment. They must use interpersonal skills that help them deal effectively with clients, visitors, and other office professionals. They must also manage their time effectively to function successfully. This  more...
CIW Security Professional Operating System Security on-line e-learning cbt (computer based)cd rom The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify features of security levels. Identify features  more...
Oracle9i Database Admin Recover Databases on-line e-learning cbt (computer based)cd rom Course Overview This course introduces students to Oracle9i database recovery concepts. The recovery concepts course includes recovery with and without archiving, recovery of offline and online databases, recovery with missing data files, and incomplete recovery with and without archiving. Additional concepts covered by this course include time-based recovery, cancel-based recovery, recovery  more...
Oracle9i SQL Data Retrieval Techniques on-line e-learning cbt (computer based)cd rom This course covers joins, group functions, subqueries, and the iSQL*Plus report variables. Additionally, this course shows students how to access data from multiple table using joins, aggregate data using group functions, create subqueries, and use iSQL*Plus commands to create customized queries. Learn To: o Identify the four Oracle join types used to display data from more than one table. o  more...
ASP NET Part 2 ADO NET Partitioning Tracing on-line e-learning cbt (computer based)cd rom ... syntax used to add a component to an ASP.NET page with its function. • Identify the features of user controls. • Identify the steps to create a user control. • Identify the syntax used to create a class file in Visual Basic (VB). • Identify the syntax used to create a component. • Identify the syntax for using a code-behind page. Unit 3: Tracing 2  more...
CIW Perl Fundamentals Part 2 Manipulating Scripts on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a three part series that students will learn both theoretical and practical instruction on external data Perl scripts. This course will also cover regular expressions and pattern matching, subroutines, and file access and manipulation. Learn To Identify the syntax of pattern binding operators. Match metacharacters with their functions.  more...
CIW Perl Fundamentals Part 1 Basic Syntax on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a three part series that presents students with both theoretical and practical instruction on the foundations of the Perl language. Students will also become familiar with an Introduction to Perl, Flow Control, Arrays, and Associative Arrays. Learn To Identify characteristics of the Perl programming language. Identify characteristics of the  more...
SQL Server 2000 Design Implement Databases Part 3 Managing Objects on-line e-learning cbt (computer based)cd rom Course Overview This is the third course in a five part series that will teach students how to work with SQL Server data objects. Students will learn how to create and manage view, stored procedures, user-defined functions, and triggers. Learn To Identify the features of views. Identify the considerations for creating views. Create a view by using Transact-SQL. Match the different  more...
IBM DB2 Universal Database V6 1--App Development on-line e-learning cbt (computer based)cd rom ...ons. Identify the User-Defined Function (UDF) type and its function. Register stored procedures using a CREATE PROCEDURE statement. Unit 3: Embedded SQL Programming Duration: 2 Hour(s) Identify the general tasks of an application containing embedded SQL statements. Declare the host variables that correspond to specific columns in a table. Code a statement that uses host variables  more...
IBM DB2 Universal Database V6 1--App Development on-line e-learning cbt (computer based)cd rom ...ons. Identify the User-Defined Function (UDF) type and its function. Register stored procedures using a CREATE PROCEDURE statement. Unit 3: Embedded SQL Programming Duration: 2 Hour(s) Identify the general tasks of an application containing embedded SQL statements. Declare the host variables that correspond to specific columns in a table. Code a statement that uses host variables  more...
IBM DB2 Universal Database V6 1--Administration on-line e-learning cbt (computer based)cd rom Course Overview This course will provide database administrators with the specific skills and knowledge needed to be successful with DB2 Universal Database (UDB) V6.1 database administration in a UNIX, Windows, or OS/2 environment. This course will teach students the critical skills needed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement  more...
IBM DB2 Universal Database V6 1--Administration on-line e-learning cbt (computer based)cd rom Course Overview This course will provide database administrators with the specific skills and knowledge needed to be successful with DB2 Universal Database (UDB) V6.1 database administration in a UNIX, Windows, or OS/2 environment. This course will teach students the critical skills needed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement  more...
IBM DB2 Universal Database V6 1 Admin Curriculum on-line e-learning cbt (computer based)cd rom Course Overview The Complete IBM DB2 Universal Database V6.1 Administration Curriculum includes the courses needed to prepare for IBM Certified Solutions Expert certification exams 509 and 510. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL.  more...
IBM DB2 Universal Database V6 1 Admin Curriculum on-line e-learning cbt (computer based)cd rom Course Overview The Complete IBM DB2 Universal Database V6.1 Administration Curriculum includes the courses needed to prepare for IBM Certified Solutions Expert certification exams 509 and 510. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL.  more...
Oracle PL SQL Database Programming on-line e-learning cbt (computer based)cd rom Course Overview This course is the third in a series of three titles, and discusses the features of stored subprograms and packages. This course explains how to create and execute stored procedures and functions as well as how to create stored packages. This course also discusses built-in server-side packages and their use in debugging stored subprograms. This course covers how to manage stored  more...
Oracle PL SQL Procedures Functions Packages on-line e-learning cbt (computer based)cd rom 61114 Course Overview This course is the second in a series of three titles. It introduces the learner to the basics of PL/SQL subprograms. This course covers the building and invoking of procedures and functions. Additionally, this course introduces the basics of creating and using packages. L earn To: Identify the types and components of a subprogram. Create a subprogram. Create  more...
ZENworks 2 0 Desktop Mgmt Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This course provides students with the concepts and skills to establish ZENworks 2.0 on a NetWare 5 network and use the ZENworks components (i.e., Application Launcher, Remote Management and Workstation Manager) to manage Windows workstations through NDS. L earn To: Identify how to establish the desktop environment using ZENworks 2.0. Identify how to manage remote  more...
ZENworks for Desktops 2 0 Part 1--Application Mgmt on-line e-learning cbt (computer based)cd rom ...are Administrator. Match the search level setting with its function. Unit 3: Application Launcher Management Duration: 2 Hour(s) Identify the user benefits provided by Application Launcher. Identify the application properties that can be set up within the single-point application object. Identify the benefits of centralized application maintenance control. Identify the features  more...
GroupWise 5 5 Admin Part 2--Clients Post Offices on-line e-learning cbt (computer based)cd rom Course Overview The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a GroupWise system. In this course, students will gain skills and knowledge needed to install and configure GroupWise 5.5 clients as well as work with both single and multiple post office systems. L earn To: Teach the installation process for the GroupWise  more...
Windows 2000 Instalation Config Admin --Part 8 Security Considerations on-line e-learning cbt (computer based)cd rom Course Overview This is the final course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the features of securing a network; identify the Security Tool Set components and configuration areas  more...
Windows 2000 Instalation Config Admin --Part 8 Security Considerations on-line e-learning cbt (computer based)cd rom Course Overview This is the final course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the features of securing a network; identify the Security Tool Set components and configuration areas  more...
Oracle Designer 6i First Class Design Generation on-line e-learning cbt (computer based)cd rom This is the second title in a series of two, and covers the same material as the second half of the Instructor Led course Oracle Designer6i: First Class. This course takes students along a streamlined path through the Oracle Designer development environment. It follows on from the first title in the series Oracle Designer First Class 6i: Analysis and covers transforming the analysis model into  more...
Oracle Designer 6i First Class Analysis on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a two part series, which covers the same material as the first half of the Instructor Led course Oracle Designer 6i: First Class. The course takes students along a streamlined path through the Oracle Designer development environment. It covers recording business requirements into the Repository including process modeling, entity relationship modeling,  more...
Oracle8i Database Admin Manage Security on-line e-learning cbt (computer based)cd rom Course Overview This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts and tasks associated with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and  more...
TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Identify the static and dynamic routing process. Implement routing  more...
TCP IP Internetworking on Windows NT 4 0 Curriculum on-line e-learning cbt (computer based)cd rom Course Overview This course series will help individuals prepare for certification exam 70-059. This exam is an elective for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 688  more...
Windows NT Server 4 0 Routing RAS - Part 3 on-line e-learning cbt (computer based)cd rom Course Overview This course is the third part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Enable IP packet filtering and create IP packet filters for a Windows NT router. Identify the role of DHCP Relay Agent in DHCP client configuration and  more...
Windows NT 4 0 Cluster Server Wolfpack - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This course is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Understand the definitions of clustering terms and the benefits of clustering. Identify the functions of the Cluster Service Manager and the  more...
Windows NT Server 4 0 Troubleshooting in the Enterprise on-line e-learning cbt (computer based)cd rom Course Overview This is the fifth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network  more...
Windows NT Server 4 0 Network Analysis and Optimization - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the third course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network  more...
Windows NT Server 4 0 Implementing Directory Services on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series enables participants to design, implement, and support the Windows NT Server network operating system in  more...
Windows NT Server 4 0 Routing RAS - Part 3 on-line e-learning cbt (computer based)cd rom Course Overview This course is the third part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Enable IP packet filtering and create IP packet filters for a Windows NT router. Identify the role of DHCP Relay Agent in DHCP client configuration and  more...
Windows NT 4 0 Cluster Server Wolfpack - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This course is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Understand the definitions of clustering terms and the benefits of clustering. Identify the functions of the Cluster Service Manager and the  more...
Lotus Domino R5 System Admin Part 1 Planning a Notes Domino Infrastructure on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to identify the concepts related to the planning of a Notes/Domino infrastructure; and identify the concepts related to protocols, remote access connections and standard database views in Domino.  more...
Lotus Domino R5 Development Part 9 Web Site Design on-line e-learning cbt (computer based)cd rom ...no command cache. Match the Domino cache strategy with its function. Configure the command cache on a Domino Server by using Domino Administrator. Unit 3: Domino Web Site Security Duration: 2 Hour(s) Match the security levels in a Domino Web site with their features. Match the database settings used to secure data on a Domino Web site with their functions. Set up Domino Web site  more...
Lotus Domino R5 Development Part 8 Application Architecture on-line e-learning cbt (computer based)cd rom Course Overview This is the eighth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the  more...
Lotus Domino R5 Development Part 7 Developing Applications for the Notes R5 on-line e-learning cbt (computer based)cd rom Course Overview This is the seventh course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the uses of  more...
Windows NT 4 0 Administration Fundamentals - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...
Windows NT 4 0 Administration Fundamentals - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...
Windows NT 4 0 Administration Fundamentals - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...
Oracle Form Builder R6 Project Builder and Menu Modules on-line e-learning cbt (computer based)cd rom ...our(s) Match each component of the menu module with its function. Match each component of the Menu Editor with its function. Create a Menu Module by using the Menu Editor. Match each Menu Module property with its function. Match each menu item property with its function. Manipulate the menu item properties to change the appearance and behavior of a menu item by using the Property  more...
Oracle8 Performance Tuning Managing Memory and Disk I O on-line e-learning cbt (computer based)cd rom Course Overview This course is the second in a three-part Oracle8 Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log  more...
Oracle8 Database Administration - Manage Security on-line e-learning cbt (computer based)cd rom Course Overview This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts and tasks associated with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and  more...
Oracle Form Builder Handling Multiple Object Relationships on-line e-learning cbt (computer based)cd rom Course Overview This course is the fifth in a six-part Oracle Form Builder Series that is based on Oracle Developer/2000 Release 2. This course will help participants to learn about Key triggers, write applications that respond to mouse events, manage windows and canvases, and use Object Navigator. In addition, users will work with multiple form applications, record groups, and list items. L  more...
C Programming - Part 3 on-line e-learning cbt (computer based)cd rom ... Identify the code that implements overriding of base class functions. Unit 2: Templates: Functions and Classes Duration: 2 - 3 Hour(s) Identify the situations in which function templates are used. Identify the syntax for declaring a function template. Identify the overloaded function template that will be executed in a specified situation. Identify the function template that will  more...
C Programming - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This course is the second in a four-part series on C++ Programming, which is based on ANSI C++. The focus of this course will be on the object-oriented (OO) capabilities of C++. Students will gain the skills and knowledge needed to effectively create and manage classes, work with functions and operators, and take advantage of inheritance. L earn To: Override the  more...
C Programming - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This course is the first in a four-part series on C++ Programming, which is based on ANSI C++. This course will focus on teaching users some of the fundamental differences between C and C++. It will also introduce the object-oriented (OO) features of C++ and teach users how to use these features to create a simple class. L earn To: Identify the features supported by  more...
C Programming - Part 3 on-line e-learning cbt (computer based)cd rom Course Overview This course is the third in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn  more...
C Programming - Part 2 on-line e-learning cbt (computer based)cd rom ... pointers, pointer to an array, and arrays and functions as function arguments. Identify user-defined data types including structure, union, enum, and typedef. Identify the uses of structures with functions. C ontent Emphasis Skills-Based A udience Application developers, software engineers, and programmer/analysts are some of the types of people who will benefit from taking  more...
C Programming - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This course is the first in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will give students a basic understanding of some of the fundamental  more...
Working with SAP R 3 v4 x on-line e-learning cbt (computer based)cd rom Course Overview To fully exploit the functionality of R/3, business users need to be both confident and proficient in the use of all the main navigational features and system functionalities of SAP. This course is essential study for users of all R/3 modules, regardless of the organization's business activities. While confidence in the use of Windows applications is a prerequisite to using  more...
SAP R 3 System Management System Administration on-line e-learning cbt (computer based)cd rom Course Overview The course SAP R/3 System Management is intended to give all company employees, working in the area of system administration a thorough overview of all areas within system administration and possibilities of use. L earn To: Introduction to the R/3 Basis System. Architecture/System Landscape. R/3 Services. R/3 Networks. Basic Administration Principles.  more...
Oracle 11i10 Order to Cash Invoicing Overview on-line e-learning cbt (computer based)cd rom ...g and payment terms. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: AutoInvoicing and Receivables Processes Identify key concepts  more...
SAP R 3 v3 0 Information Systems within FI on-line e-learning cbt (computer based)cd rom Course Overview The FI/IS component of R/3 provides sophisticated services for enterprise wide data management and reporting. This course will provide R/3 users with the knowledge and skills to perform regular tasks and procedures, including customizing activities. The course illustrates the analysis of: Accounts Receivable and Accounts Payable information systems, G/L information systems,  more...
Oracle Workflow 11i10 Workflow APIs Procedures Error Handling on-line e-learning cbt (computer based)cd rom ... workflow processes. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Workflow Engine Identify features of the  more...
Oracle Workflow 11i10 Managing Customizing Workflow Processes on-line e-learning cbt (computer based)cd rom ...te for an item type. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Oracle Workflow Advanced Features  more...
Exchange Server 5 5 Design Implementation - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Understand the process of communication and information management between Microsoft Exchange servers in a site within a Microsoft  more...
SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the design characteristics of OLAP systems and Aggregate schemas; identify the data warehouse models;  more...
Visual C 6 0 Designing Implementing Distributed Applications - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the sixth course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Create ActiveX controls. Create Component Object Model (COM) components. Create COM servers and clients. Implement advanced  more...
Visual C 6 0 Designing Implementing Desktop Applications - Part 5 on-line e-learning cbt (computer based)cd rom Course Overview This is the fifth course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Store and retrieve data from a file and registry by using MFC. Implement remote communication by using the Socket and Serial  more...
Visual C 6 0 Designing Implementing Desktop Applications - Part 4 on-line e-learning cbt (computer based)cd rom Course Overview This is the fourth course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Identify the types of help techniques and implement a help system for an application. Identify the exception handling architecture  more...
Visual C 6 0 Designing Implementing Desktop Applications - Part 3 on-line e-learning cbt (computer based)cd rom Course Overview This is the third course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Extend the functionality of an application by using mechanisms for extending classes and controls. Create various kinds of  more...
Visual C 6 0 Designing Implementing Desktop Applications - Part 2 on-line e-learning cbt (computer based)cd rom .... Identify the printer information provided by the Windows functions. Identify the tasks performed by the CView class to print a document. Match the overridable member functions of the CView class with the reasons for overriding them. Match the members of the CPrintinfo class with their uses. Sequence the steps to print a document using the MFC functions. Match the members that contribute  more...
Visual C 6 0 Designing Implementing Desktop Applications - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Identify the features, tools, Wizards and resource editors of Visual C++ 6.0. Install and configure SQL Server and Microsoft  more...
Visual Basic 6 0 Designing Implementing Distributed Applications - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a five part series that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify the features of the client/server architectures, Microsoft Enterprise Development Strategy, phases of the Microsoft Solutions Framework (MSF) process model and the services of the MSF Application model, and  more...
Visual Basic 6 0 Designing Implementing Desktop Applications - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a five part series that will provide students with the skills to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use class modules to define and create an instance of a component. Students will also be provided with the basic instruction on the ActiveX Controls feature of  more...
Visual Basic 6 0 Designing Implementing Desktop Applications - Part 1 on-line e-learning cbt (computer based)cd rom ...lculate values returned in a recordset using the aggregates function. Create data-bound controls on a form. Add navigation controls to a form to allow navigation through a recordset. Identify the uses of the ADO Data control in displaying database information. Identify the uses of Format objects in formatting and displaying database information. Identify options for automatically creating  more...
Visual InterDev 6 0 Active Server Pages and Data Access on-line e-learning cbt (computer based)cd rom C ourse Overview This is the third course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features of Active Server Pages (ASP); create a server script and debug the server-side script;  more...
Visual InterDev 6 0 Active Server Pages and Data Access on-line e-learning cbt (computer based)cd rom Course Overview This is the third course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features of Active Server Pages (ASP); create a server script and debug the server-side script; set  more...
Managing Business Risk Developing a Risk Management Plan on-line e-learning cbt (computer based)cd rom Managing Business Risk: Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks. Learn To Identify the differences  more...
NetWare 5 Advanced Administration - Part 2 on-line e-learning cbt (computer based)cd rom C ourse Overview This is the second course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover queue-based network printing, network file systems, and network and server optimization. L earn To: Set up network printing by  more...
Oracle 11i10 System Administration Curriculum on-line e-learning cbt (computer based)cd rom The Oracle 11i10 System Administration Curriculum includes the following courses: Oracle 11i10 System Admin.: Application, Function & Data Security Oracle 11i10 System Admin.: User Management & Resource Auditing Oracle 11i10 System Admin.: Concurrent Management & Profile Options Oracle 11i10 System Admin.: Printer Management & Form Personalization Oracle 11i10 System Admin.:  more...
Oracle Workflow 11i10 Communications Function Activities on-line e-learning cbt (computer based)cd rom ...ndamentals of Oracle Workflow processes. This course covers function activities, activity details, activity attributes, and standard assign activity. You'll learn about Oracle Workflow directory service, local directory service tables, and loading roles in a workflow process definition. The course also covers systems, agents, and external system registration. Finally, it covers the options that  more...
Oracle 11i10 System Admin Application Function Data Security on-line e-learning cbt (computer based)cd rom In this course, learners will be introduced to the concepts and fundamentals of Oracle Applications Security. This course will also cover various layers of access control in Oracle Applications Security. In addition, it will provide detailed information on two core security layers of access control, Function Security and Data Security. Learn To: Identify features of Core Security layers  more...
Macromedia Flash MX 2004 Fundamentals of ActionScript on-line e-learning cbt (computer based)cd rom This course introduces learners to the basics of ActionScript. The course has four units. Understanding ActionScript introduces learners to the new features of ActionScript 2.0 and provides them with a broad-level framework. Working with ActionScript covers the main aspects of ActionScript namely, handling events, using the ActionScript syntax, and working with data. Working with Functions and  more...
Oracle Database 10g SQL Fundamentals I Part 2 on-line e-learning cbt (computer based)cd rom In this course, the learner will learn how to use the advanced features of SQL, such as advanced querying and reporting, schema objects, manipulating large data sets, and storing and retrieving dates according to different time zones. The learner will also learn the concepts of controlling access and privileges for schema objects and using advanced subqueries. . Learn To: Identify the  more...
Oracle Database 10g PL SQL Fundamentals Part 1 on-line e-learning cbt (computer based)cd rom In this course, the learner will get familiar with the procedural language to access Oracle database. The learner will learn how to write and use anonymous PL/SQL blocks, program constructs, simple and composite PL/SQL data types, programming guidelines, and accessing and manipulating data using PL/SQL. Additionally, the learner will also learn how to write and use PL/SQL program units, such as  more...
SAP R 3 3 0 on-line e-learning cbt (computer based)cd rom ...ficient in the use of all the main navigational and systems functionality of SAP. This course is essential study for users of all R/3 modules, regardless of the organization's business/industry classification. L earn To: Use R/3 to control the system, display information from the system, and to use the screen's entry and display fields. Use the mouse or keyboard to control the R/3  more...
Networking Technologies Series TCP IP Internetwork Mgt on-line e-learning cbt (computer based)cd rom Course Overview This course is the third in a three-part series on Transmission Control Protocol/Internet Protocol (TCP/IP). The Internet, Internet Mail Protocols, how TCP/IP works with LAN and WAN protocols, the Domain Name Service (DNS), Network File System (NFS), Network Information System (NIS), and managing TCP/IP are subjects that will be covered in this course. L earn To:  more...
SAP R 3 Working with v3 0 on-line e-learning cbt (computer based)cd rom ...n the use of all the main navigational features and systems functionality of SAP. This course is essential study for users of all R/3 modules, regardless of the organization a a s business activities. While confidence in the use of Windows applications is a prerequisite to using Working with R/3 3.0, no other IT experience is presumed. Please note that the skills taught in this program will  more...
C Programming - Part 4 on-line e-learning cbt (computer based)cd rom Course Overview This is the last course in a four-part series on C++ Programming, which is based on ANSI C++. This course is designed to give learners some of the practical skills needed to be able to write and compile user-ready C++ applications. Learners will acquire skills needed to perform runtime exception handling, incorporate standard libraries, and create well-designed class  more...
C Foundation for Non-C Programmers - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the first part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course will teach students the basic skills and knowledge necessary to be able to write, compile, and run basic C++ applications. Students will learn the language  more...
C Foundation for Non-C Programmers - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course introduces the skills needed to be able to begin to use C++'s Object-Oriented (OO) features. Students will hearn how to create, use, and extend classes, as well as  more...
Process and Function Modeling on-line e-learning cbt (computer based)cd rom ...ess model with more detail to fully illustrate the business function. Identify the components of the Function Hierarchy Diagram. Develop an application function hierarchy that complements the business process model and can be cross checked with the business data model. Understand the components of a data model. Cross check the components of a data model with an application function  more...
Oracle SQL Specifics Retrieving and Formatting Data on-line e-learning cbt (computer based)cd rom Course Overview This course is the first in a two-part series on Oracle SQL Specifics that will teach participants how to use commands, functions, and operators supported by Oracle as extensions to standard SQL. Students will be introduced to the Oracle implementation of the relational database management system (RDBMS) and the object-relational database management system (ORDBMS). Users will  more...
Oracle SQL and SQL Plus Advanced SELECT Statements on-line e-learning cbt (computer based)cd rom Course Overview This course is the first course in a two-part series which covers advanced SQL and SQL*Plus. This course introduces the learner to the advanced SELECT statements and the use of subqueries in Oracle Statements. In addition, this course explores the functions used in Oracle and covers the use of set operators to combine two or more queries. L earn To: Write single-row  more...
Windows 2000 Professional Advanced User on-line e-learning cbt (computer based)cd rom Course Overview This course will introduce users to the advanced features of Windows 2000 Professional. At the completion of this course, students will learn to add new hardware and applications; customize the desktop, the Start menu and toolbars in Windows 2000; identify the advanced features of Windows 2000; modify the properties of Internet Explorer; and search for people and Web pages on  more...
TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Implement Microsoft TCP/IP on Microsoft Windows NT 4.0. Identify  more...
Excel 2000 Proficient User on-line e-learning cbt (computer based)cd rom Course Overview This course provides participants with the skills to use Microsoft Excel 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to format and print data in a worksheet; make worksheet calculations by using the advanced formulas and functions provided by Excel; manipulate data in a worksheet; create and edit workbooks for integrating  more...
Excel 2000 Expert User on-line e-learning cbt (computer based)cd rom Course Overview This course provides participants the knowledge to use the advanced features of Microsoft Excel 2000. At the completion of this course, students will learn how to create and use templates; retrieve, sort and manipulate data from a list; create and modify shared workbooks; and analyze data by using Data Map, Pivot Table, Data Table Scenario and Data Analysis tools. L earn To:  more...
SQL Server 7 0 - Implementing a Database - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Identify the components of SQL Server 7.0. Identify the characteristics of Transact-SQL and its processing. Perform the skills to construct and manage databases. C ontent Emphasis  more...
SQL Server 7 0 System Administration - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Identify the main components of the SQL Server. Understand the properties of SQL Server Architecture, including the underlying technical details. Understand the components of SQL  more...
SQL Server 7 0 System Administration - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Work with Microsoft SQL Server is and Work with Microsoft SQL Server 7.0, its architecture, security, and database structure. Understand the basics of SQL Server databases and how to  more...
SQL Server 7 0 System Administration - Part 3 on-line e-learning cbt (computer based)cd rom Course Overview This is the third course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Identify the concepts, interfaces and fixed roles involved in performing backups. Gain a working knowledge of database, transaction log and filegroup backups and perform these backups as  more...
SQL Server 7 0 System Administration - Part 4 on-line e-learning cbt (computer based)cd rom ...Match each Data Transformation Services (DTS) tool with its function. Identify the features of restructuring and mapping data. Select the functions that can be performed using Data Transformation Services (DTS) steps. Identify the features of Data Transformation Services (DTS) workflows. Create a Data Transformation Services (DTS) package. Schedule and execute a Data Transformation  more...
SQL Server 7 0 - Implementing a Database - Part 3 on-line e-learning cbt (computer based)cd rom Course Overview This is the third course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Query multiple tables using Transact-SQL statements. Retrieve and modify data using advanced query techniques. C ontent Emphasis Skills-Based A udience This course is designed for IT  more...
SQL Server 7 0 - Implementing a Database - Part 4 on-line e-learning cbt (computer based)cd rom Course Overview This is the fourth course in a five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Generate summary value and summary data as well as generate control break reports using aggregate functions. Define transactions and set transaction isolation levels. Identify the purpose and  more...
SQL Server 7 0 - Implementing a Database - Part 5 on-line e-learning cbt (computer based)cd rom ... each commonly used extended stored procedure name with its function. Match the error message types with its use. Select the functions of the RAISERROR statement. Perform the action to customize error messages. Select the statements used in transactional error-handling. Select the counters that can be monitored by SQL Server Performance Monitor. Perform the steps to view the event  more...
NetWare 5 Advanced Administration - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover queue-based network printing, network file systems, and network and server optimization. L earn To: Set up network printing by  more...
Microsoft Works Suite 2005 Creating Spreadsheets on-line e-learning cbt (computer based)cd rom This course will cover the basics of Works Spreadsheet including spreadsheet essentials such as the interface, templates, and Help options. It will also include working with formulas and functions in a spreadsheet as well as how to perform common tasks such as copying, pasting, and printing. Learn To: Identify the components on the Works Spreadsheet interface. Create a spreadsheet.  more...
SQL and PL SQL PL SQL Basics on-line e-learning cbt (computer based)cd rom Course Overview This course introduces the learner to the basics of PL/SQL. The course builds the necessary skills for using Oracle PL/SQL. It will help the learner acquire the expertise to design, develop, and implement Oracle Server applications by using Oracle Structured Query Language (SQL) and PL/SQL. The learner is guided step-by-step through the various aspects of PL/SQL programming.  more...
SQL and PL SQL Data Retrieval Techniques on-line e-learning cbt (computer based)cd rom Course Overview This course is the second in a three-part Oracle series that is based on the ILT course Introduction to Oracle: SQL and PL/SQL. This course describes how to access data from more than one table using joins and aggregating data using group functions. This course also describes how to embed a SQL statement in a clause of another SQL statement to enhance the power of SQL queries.  more...
Oracle 11i e-Business Suite Essentials for Implementers Part 1 on-line e-learning cbt (computer based)cd rom This course provides an overview of the 11i e-Business Suite architecture, shared entities and basic integration, and Multi-Org for functional implementers. It also covers the fundamentals of system administration. The e-Business Essentials for Implementers course provides a foundation for any e-Business Suite Fundamentals course, and is a prerequisite for any functional implementer new to Oracle  more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 3 on-line e-learning cbt (computer based)cd rom ...l process activities. Audience: The target audience is Functional and Technical Consultants, and end users who have knowledge of Oracle 9i; SQL and Programs within PL/SQL. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Activities (1.75 hours) Identify tasks to be performed to define  more...
Building Cisco Multilayer Switched Networks Part 2 on-line e-learning cbt (computer based)cd rom This course covers network models, network switches, and switch deployment. It then goes on to teach about catalyst images and connectivity, as well as configuring VLANs and VTP. Learn To: Identify features of transparent bridges. Identify how Spanning Tree Protocol (STP) prevents bridging loops. Identify the features of the BID that can be chosen as the root switch. Identify Cisco  more...
Oracle Workflow 11i10 Curriculum on-line e-learning cbt (computer based)cd rom The Oracle Workflow 11i10 Curriculum includes the following courses: Oracle Workflow 11i10: Components & Planning Workflow Processes Oracle Workflow 11i10: Developing Processes Oracle Workflow 11i10: Interacting with Processes & Notifications Oracle Workflow 11i10: Business Event System & Subscriptions Oracle Workflow 11i10: Communications & Function Activities Oracle Workflow 11i10:  more...
SCO SVR 5 --Part 1 Basic Administration on-line e-learning cbt (computer based)cd rom Course Overview The first course in the SCO SVR 5 implementation track covers basic user and system administration in the Unixware environment. It focuses on the common skills that an administrator will perform and how they are handled in this flavor of Unix. L earn To: Identify the function of the Unix system administrator. Identify the hardware requirements for installing.  more...
Solaris--Part 1 Basic Administration on-line e-learning cbt (computer based)cd rom Course Overview The first course in the Sun Solaris implementation track covers basic user and system administration in the Solaris environment. It focuses on the common skills that an administrator will perform and how they are handled in this flavor of Unix. L earn To: Identify the functions of the Unix system administrator. Identify the features of the Solaris operating  more...
HP-UX--Part 1 Basic Administration on-line e-learning cbt (computer based)cd rom Course Overview The first course in the HP/UX implementation track covers basic user and system administration in the HP/UX environment. It focuses on the common skills that an administrator will perform and how they are handled in this flavor of Unix. L earn To: Identify the features of HP-UX versions 10 and 11. Identify the function of the HP-UX system administrator. Identify the  more...
Oracle SQL for End Users--Part 1 on-line e-learning cbt (computer based)cd rom ...CRIBE command. Match the SQL*Plus editing command with its function. Match the SQL*Plus file command with its function. Unit 3: Restricting and Sorting Data Duration: 2 Hour(s) Write a query that restricts rows returned by using the WHERE clause. Write a WHERE clause to accommodate different data types. Compare one expression to another within a WHERE clause. Display rows within  more...
Oracle e-Business 11i System Admin Fundamentals 1 on-line e-learning cbt (computer based)cd rom This is the first course of five that teaches 11i System Administrators the concepts and fundamentals of their role. The basics of managing application security are covered in the first unit: creating users, customizing responsibilities, and managing menus and forms. The second unit of the course covers the management of requests, request groups, and request sets. Learn To: Identify key  more...
Oracle SQL for End Users--Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This course is the second in a two-part SQL for End Users series that is based on Introduction to Oracle: SQL and PL/SQL. In this course, the learner displays data from multiple tables by using equijoins, non-equijoins, and self joins. In addition, this course introduces the use of group functions in a SQL statement to display information about groups of rows in the database.  more...
Enterprise Connectivity with J2EE V1 4 Overview on-line e-learning cbt (computer based)cd rom ...unctionality. Match each J2EE service technology with its function. Match communication technologies used by J2EE with their functions. Identify the types and features of clients. Identify features of the Web tier in J2EE applications. Identify types and features of business objects of the Enterprise JavaBean (EJB) tier. Identify the features of the integration technologies provided  more...
Enterprise Connectivity with J2EE V1 4 Overview on-line e-learning cbt (computer based)cd rom ...unctionality. Match each J2EE service technology with its function. Match communication technologies used by J2EE with their functions. Identify the types and features of clients. Identify features of the Web tier in J2EE applications. Identify types and features of business objects of the Enterprise JavaBean (EJB) tier. Identify the features of the integration technologies provided  more...
Office XP New Features Part 1 Overview Word Excel PowerPoint on-line e-learning cbt (computer based)cd rom Course Overview The is the first course in a two part series which begins with a general overview of new productivity and information handling tools. It then concentrates on new features within Microsoft Word, Excel and PowerPoint. Learn To • Identify the features of speech recognition in Office XP. • Identify the features of handwriting recognition in Office XP. •  more...
Oracle 11i Procure to Pay Part 2 on-line e-learning cbt (computer based)cd rom This course provides an understanding of the procure-to-pay cycle and key implementation issues in Oracle Sourcing, Requisitions, iProcurement, and Purchase Orders. The student's will also learn to make basic implementation decisions involved in launching the Procure-to-Pay process. Learners will learn how these applications fit into Oracle's e-Business Suite of applications. Learn To:  more...
Excel XP Proficient User on-line e-learning cbt (computer based)cd rom Course Overview This course covers the advanced skills of working with worksheets in Excel 2002, and teaches how to manage display properties, advanced calculation techniques and worksheet data manipulation. The Outline and Web Integration section covers outlining worksheets and publishing a workbook as a Web page. Finally, the Charts and Drawing Objects section teaches creating and modifying a  more...
SAP R 3 Variant Configuration Config Scenario on-line e-learning cbt (computer based)cd rom SAP R/3 Variant Configuration is intended to provide all the employees of your company who are involved in designing and constructing product variants with an overview of how master data is used to build up the knowledge base used to describe a variant product in the R/3 System. Furthermore, the learner will be shown how to use the simulation function and the single level production order  more...
Netscape 6 User Fundamentals on-line e-learning cbt (computer based)cd rom This course addresses how to use Netscape Navigator, which includes My Sidebar, customizable searches and themes; Netscape Mail; Netscape Instant Messenger; and Netscape Composer. It introduces the function of each of these and teaches learners how to use the key features of each. Learn To: o Identify the characteristics of the Internet. o Identify the main services provided on the  more...
WordPerfect Office 11 WordPerfect 11 on-line e-learning cbt (computer based)cd rom WordPerfect 11 is a general-purpose word processing program that is used to create documents of all kinds. The WordPerfect 11 course teaches the learner how to create and edit a document, focusing on how to select and move text, format and align text, and create bulleted and numbered lists. This course also teaches how to enhance documents with clipart images and how to proof and print documents.  more...
WordPerfect Office 11 Quattro Pro 11 on-line e-learning cbt (computer based)cd rom The Quattro Pro 11 course introduces the concept of notebooks and related worksheets. It also covers the basics of data entry, editing, and how to select data. Mathematical and logical functions as well as basic formatting principles are also covered. Finally, the learner explores print options available within Quattro Pro. Learn To Match elements of the Quattro  more...
Works 2003 Creating Spreadsheets on-line e-learning cbt (computer based)cd rom The Works 2003: Creating Spreadsheets course introduces the learner to the fundamentals of spreadsheets and teaches how to enter and manipulate spreadsheet data. Learn To Identify components of the Works Spreadsheet interface. Create a spreadsheet from a template. Identify Help features. Deployment Options  more...
Interviewing Skills Laws Governing the Interview Process on-line e-learning cbt (computer based)cd rom In Interviewing Skills: Laws Governing the Interview Process, you will focus on laws that govern the interviewing process. You will learn how to comply with laws regarding employee interviewing and selection, including those treating Equal Employment Opportunity (EEO), pregnancy discrimination, disabilities, and immigration status. Finally, you will explore the provisions, guidelines, and terms  more...
Total Quality Management Implementation and Tools on-line e-learning cbt (computer based)cd rom Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management.  more...
Managing High Performers Implementing Recognition Programs on-line e-learning cbt (computer based)cd rom Managing High Performers: Implementing Recognition Programs, takes the learner through the importance of developing effective recognition programs which will ensure the retention of your company a a s high performers. Effective coaching, mentoring, and feedback delivered in tandem with a recognition program are the focus in this course, and learners will find invaluable guidelines for each.  more...
Project Management Project Scope Management on-line e-learning cbt (computer based)cd rom In Project Management - Project Scope Management, you will learn about the constituent processes of Scope Management, the processes to develop a scope management plan, and the techniques to analyze scope definition. You will also learn the importance of a Work Breakdown Structure (WBS), including concepts, design procedures, and the outputs resulting from the WBS creation process. Finally, you  more...
Access 2003 Fundamentals on-line e-learning cbt (computer based)cd rom This course, along with the Proficient User course, maps to the Microsoft Office Specialist certification objectives for the Access 2003 Specialist exam. It presents the learner with the fundamentals of Microsoft Access 2003. The student learns how to create tables and relationships, how to manipulate tables, and how to create simple and advanced queries. Learn To  more...
Advanced Project Mgmt Project Estimating Techniques on-line e-learning cbt (computer based)cd rom Advanced Project Management: Project Estimating Techniques teaches learners how time-box and analogous estimates are used, how to use life-cycle projections, and how the Modified Delphi method is used. It also teaches how to calculate PERT estimates and how function point analysis and forecasting are used. In addition, it covers how to avoid common estimating mistakes and how orders of magnitude  more...
Advanced Project Mgmt Setting Up a Project Office on-line e-learning cbt (computer based)cd rom In Advanced Project Management: Setting Up a Project Office, you will learn terms associated with a a a project office a a a a and the different functions a project office can fulfill. You will also learn how an organization can determine the need for, plan, and implement a project office. Learn To Match the terms project, program, and portfolio  more...
Virtual Teams The Fundamentals on-line e-learning cbt (computer based)cd rom In Virtual Teams: The Fundamentals, participants will learn the opportunities and challenges associated with participating in a virtual team. In addition, participants will learn the advantages and disadvantages of working in an alternative office, the technologies used to communicate and make decisions in a virtual setting, and the obstacles virtual teams must overcome for success. Learn To  more...
Project Teams Participating on a Project Team on-line e-learning cbt (computer based)cd rom Project Team Management: Participating on a Project Team offers the student information required to understand types of projects and project teams. The program covers guidelines for resolving conflict within a project team and for helping team members reach consensus. It also offers information on the personal responsibilities and communication skills needed to participate on a project team.  more...
Project Teams Applying Team Building Techniques on-line e-learning cbt (computer based)cd rom Project Team Management: Team Building Techniques offers the student information required to improve communication in a project team setting. The program covers guidelines for expressing yourself assertively, identifies team roles, and explains how to avoid common pitfalls in project team meetings. Learn To Identify guidelines for expressing yourself clearly.  more...
Lotus Domino R5 Development Part 4 Making Your Application Run on-line e-learning cbt (computer based)cd rom Course Overview This is the fourth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the  more...
Lotus Domino R5 Development Part 5 Adv Application Development on-line e-learning cbt (computer based)cd rom Course Overview This is the fifth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the functions  more...
SAP R 3 3 0 Fundamentals on-line e-learning cbt (computer based)cd rom Course Overview Now you can learn the functionality and capabilities of the SAP R/3 3.0 System, designed for the open system environment, as well as understand the advantages for business and the user. This course will help you differentiate between each integrated application module of the SAP R/3 3.0 system. Through the use of examples of system functions, you will get the user's perspective  more...
CIW Dynamic Server Pages Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a three part series that introduces students to PHP Hypertext Processor and provides the foundational knowledge for the course series. Additionally, this course will cover an introduction to PHP, PHP fundamentals, string manipulation and file input/output, and PHP and databases. Learn To • Identify PHP. • Identify the basic and  more...
WebSphere MQ Essentials Introduction on-line e-learning cbt (computer based)cd rom This course is designed to provide a technical introduction to WebSphere MQ. It identifies the major benefits of WebSphere MQ on application design, and lists the platforms on which WebSphere MQ is supported. The basic components and structure of WebSphere MQ are described, as well as the function of the calls in the Message Queue Interface (MQI). The tasks for managing a queue manager,  more...
WebSphere MQ Essentials Introduction on-line e-learning cbt (computer based)cd rom This course is designed to provide a technical introduction to WebSphere MQ. It identifies the major benefits of WebSphere MQ on application design, and lists the platforms on which WebSphere MQ is supported. The basic components and structure of WebSphere MQ are described, as well as the function of the calls in the Message Queue Interface (MQI). The tasks for managing a queue manager,  more...
IMS Essentials Curriculum on-line e-learning cbt (computer based)cd rom This curriculum introduces the IMS Database Manager and the IMS Transaction Manager (IMS TM). It also covers data entry databases (DEDBs) and expedited message handling (EMH). This curriculum consists of three Skill Builder courses: IMS Essentials Part 1: IMS Database Manager IMS Essentials Part 2: IMS Transaction Manager IMS Essentials Part 3: DEDBs, Advanced IMS Systems, and DB2 Learn  more...
IMS Essentials Part 1 IMS Database Manager on-line e-learning cbt (computer based)cd rom In IMS Essentials Part 1: Database Manager, you are introduced to the IMS Database Manager. IMS hierarchical databases are covered, and the Data Language/I (DL/I) function codes used to query and update the databases within application programs. You are introduced to database change logging and the various database recovery utilities used in IMS. Finally, you learn about IMS hierarchic access  more...
IMS Essentials Part 2 IMS Transaction Manager on-line e-learning cbt (computer based)cd rom In IBM IMS Essentials Part 2: Transaction Manager, you learn about IMS Transaction Manager (IMS TM). The architecture and messages in IMS TM are introduced. You learn about the security issues and about protecting system integrity in IMS. In the IMS Transaction Message Processing section, both message and application processing are explained. Finally, Multiple Systems Coupling (MSC) and  more...
IMS Essentials Part 3 DEDBs Advanced IMS Systems DB2 on-line e-learning cbt (computer based)cd rom In IBM IMS Essentials Part 3: DEDBs, Advanced IMS Systems, and DB2, you learn about data entry databases (DEDBs) and expedited message handling (EMH). The Advanced IMS Systems section introduces DBCTL and the concept of data sharing in IMS. The Common Service Layer (CSL) architecture is explained. Finally, the relationship between IMS and DB2 is explained, including the IMS to DB2 attachment. This  more...
Excel 2003 Fundamentals on-line e-learning cbt (computer based)cd rom This course, along with the Excel 2003 Proficient User course, maps to the Microsoft Office Specialist certification objectives for the Excel 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Excel skills. Learn To To open a template-based workbook.  more...
Excel 2003 Expert Part 2 on-line e-learning cbt (computer based)cd rom This course, along with the Excel 2003 Expert: Part 1 course, maps to the Microsoft Office Expert certification objectives for the Excel 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Excel skills. Learn To To manage a named range. To manage a  more...
Web Site Security Internet Intranet Management Policies on-line e-learning cbt (computer based)cd rom ...events. Match the management safeguard for a LAN with its function. Identify the safeguards that establish employee accountability for physical access to a LAN. Match the tactic that prevents an electronic threat to a network with its security function. Select the tactics for detecting electronic threats to an electronic network. Identify the attributes of a network recovery plan.  more...
Web Site Security Messaging Servers Viruses on-line e-learning cbt (computer based)cd rom ...sage using PGP. Match the advanced PGP operation with its function. Match a PGP configuration file variable with its use. Identify the benefits of modifying a PGP configuration file. Unit 2: Java Security Overview Identify the features of Java. Identify the types of Java risks. Identify the functions of Bytecode Verifier. Identify the functions of Class Loader. Identify  more...
Windows Server 2003 Planning Network Infrastructure Part 4 on-line e-learning cbt (computer based)cd rom This is the fourth course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers the following areas - security implementation, security strategy, managing server availability, managing disaster recover, monitoring performance, and the general principles of planning network  more...
Windows Server 2003 Planning Network Infrastructure Part 4 on-line e-learning cbt (computer based)cd rom This is the fourth course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers the following areas - security implementation, security strategy, managing server availability, managing disaster recover, monitoring performance, and the general principles of planning network  more...
Moving from Technical Professional to Mgr Managing the IT Dept on-line e-learning cbt (computer based)cd rom ...k, to discuss the responsibilities of the help desk and its function in communicating downtime. One of Mike's other responsibilities will be dealing with disaster recovery as part of the team that Jennifer Stein, IT Manager, is organizing for the task. Mike is more concerned with his job as help desk manager, whereas Jennifer is more concerned with the issue of downtime and not convinced that  more...
Oracle Database 10g PL SQL Fundamentals Part 2 on-line e-learning cbt (computer based)cd rom This course introduces learners to PL/SQL and helps them understand the benefits of this programming language. Students learn to create anonymous PL/SQL blocks. They learn to declare variables and trapping exceptions, develop stored procedures, functions, packages and database triggers. Learn To: Identify features of PL/SQL blocks within a subprogram. Match types of PL/SQL named blocks  more...
From Gucons
SAP ABAP Training in Hyderabad instructor led trainingon-line e-learning cbt (computer based) System Architecture: This section will give the student an appreciation for how the SAP development environment is organized (Client Instance, development objects, Package Migration and Transportation of development objects) * Introduction to ABAP Workbench Tools This area focuses on the understanding of the ABAP Workbench and the Object Navigator. * Introduction to the ABAP Editor  more...
From Compliance Solutions
24-Hour HAZWOPER Online on-line e-learning cbt (computer based) 24-Hour HAZWOPER Occasional Site Worker Online: This is an online course that can be completed when it is convenient for YOU to train! OSHA requires 24 hours of safety training under OSHA 29 CFR1910.120(e) for individuals who work on a controlled or hazardous site The 24-Hour Course is for workers either are NOT required to deal directly with cleanup (this would generally be  more...
Spanish 24-Hour HAZWOPER Training-Online on-line e-learning cbt (computer based) 24-Hour HAZWOPER Occasional Site Worker Online-Spanish: The Spanish Version of the 24-hour HAZWOPER course can be completed when it is convenient for YOU to train! OSHA requires 24 hours of safety training under OSHA 29 CFR1910.120(e) for individuals who work on a controlled or hazardous site The 24-Hour Course is for workers either are NOT required to deal directly with cleanup  more...
From Simons-White & Associates, Inc.
Advanced Product Quality Planning instructor led trainingon-line e-learning cbt (computer based)group study and discussioncourseware Session Information Session Date: July 17, 2008 Start time: 1:00 pm Duration: 2 hours Session Fee: $200 per participant Presenter: Norma S. Simons /Kathy Paris Host: Duane Cole Host email: duanecole@simons-white.com Description: Advanced Product Quality Planning Advanced Product Quality Planning (APQP) is a methodology that encompasses all the activities and processes needed between customer  more...
From Radiofrequency Safety International Corporation
Intro to Two Way on-line e-learning cbt (computer based) ... a need to communicate with the elements in the field; this function is largely met by wireless telecommunications of some type. This course explains the fundamental parts of Two Way Radio Communication Systems, the protocol needed to have order on the system, and the basic operation of the radio units. Two Way Radio Communication Systems, also known as Land Mobile Radio Systems (LMR) are used  more...
From Serebra Learning Corporation
Microsoft Excel 2000 Basic on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover basic Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 2000, students learn how to build, edit, and format worksheets, and how to work with charts, formulas, and functions. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet  more...
Microsoft Excel 97 Basic on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover basic Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to build, edit, format, and manage worksheet and charts. Performance-based Pre- and post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and  more...
Microsoft Excel 97 Intermediate on-line e-learning cbt (computer based) This highly interactive CBT contains six units that cover intermediate Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to work with formulas and functions, automate tasks, use and analyze list data, enhance charts and worksheets, and work with Excel and the Internet. Performance-based Pre- and Post-Assessments create a custom  more...
Microsoft Excel 97 Advanced on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover advanced Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to perform "what-if" analysis, create PivotTables, exchange Excel data with other programs, control worksheet properties and calculations, and program with Excel. Performance-based Pre- and Post-Assessments create  more...
LAN Implementation on-line e-learning cbt (computer based) In this WestNet e-Learning module, we review the operation and implementation of three established local area network (LAN) technologies: Ethernet, Token Ring, and Fiber Distributed Data Interface (FDDI).  more...
Overview of Layers and Layer 1 Devices on-line e-learning cbt (computer based) In this WestNet e-Learning module, we review the layers of the Open Systems Interconnection (OSI) reference model, functions of each layer, and internetworking devices that perform each of the functions. We will begin a detailed discussion of the devices found at the Physical Layer of the OSI model.  more...
Microsoft Office 2000 - Beginning Excel on-line e-learning cbt (computer based) To provide an introduction to the core concepts of Microsoft Excel 2000 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Excel  more...
JES2 Job Controls ll on-line e-learning cbt (computer based) This course discusses output specifications and output processing and explains how to specify a Universal Character Set image and a Forms control Buffer image. It describes how to force a page break, control line spacing and load characters sets. The course discusses the burster-trimmer-stacker, all-points-addressable printers, and the parameters for advanced function printing. It also identifies  more...
Preparing for the Executive-level Sale Simulation on-line e-learning cbt (computer based) You are a regional account representative with DME Corporation, a national direct mail service provider. Your company has recently made a large investment toward the goal of becoming a "one-stop" shop with its new Fulfillment Division. You are charged with selling the new fulfillment service to your existing client base, as well as prospecting for new accounts. As you begin preparing to sell the  more...
Progressing through the Complex Sale Simulation on-line e-learning cbt (computer based) You are a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply  more...
ITIL The Service Desk and Incident Management on-line e-learning cbt (computer based) Organizations that provide IT services to internal or external customers need to provide excellent services to increase the quality of, and the profits for, the organization. The IT infrastructure library (ITIL) can help organizations achieve these goals. At the same time, ITIL can help organizations to increase external and internal customer satisfaction. The delivery and support of IT services  more...
ITIL Financial and Security Management on-line e-learning cbt (computer based) IT organizations face numerous challenges every day. Two of the biggest challenges are to become and stay profitable and to protect their systems from unauthorized access. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help IT organizations set up rigorous processes to aid in their efforts to become and remain solvent and to  more...
The Contact Center and Technical Support Agent on-line e-learning cbt (computer based) In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as  more...
Assessing Customer Behavior on-line e-learning cbt (computer based) In the modern customer-centric business model, dealing with all customers in a positive and efficient manner is paramount. But this goal can become daunting to a TSA who has not developed the ability to identify various behavior types and apply appropriate techniques to deal with them in a way that builds a positive relationship between the customer and the company. This course instructs agents in  more...
Technical Support Agent Survival Skills on-line e-learning cbt (computer based) Coping with stress is an everyday issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills. Technical Support Agents seeking to acquire new skills or improve the  more...
Technical Support Agent Skills Simulation on-line e-learning cbt (computer based) Having evolved far beyond the "break-fix" model, today's technical support centers are staffed with TSA professionals who must add to their technical repertoire a high standard of customer-relations management, sales skills, and keen problem-solving ability. To test these skills, you will assume the role of a Level-1 TSA for Masterson Tool and Equipment. Through its catalog and web site, Masterson  more...
Inbound Call Center Technology on-line e-learning cbt (computer based) Today, the technology within the inbound call center is constantly changing and improving. How can you, as a call center manager, keep up with this advancing technology? Moreover, why should you? This course will explain the fundamentals of inbound call center technology, and explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how  more...
Using Surveys to Measure Customer Satisfaction on-line e-learning cbt (computer based) If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere. It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will  more...
The Client-Consultant Relationship on-line e-learning cbt (computer based) Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,  more...
Establishing a Relationship with Internal Clients on-line e-learning cbt (computer based) Even if your clients are internal to your organization, you still need to spend time getting to know them, and understanding what it is they require from you. When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you from making that mistake. It will enable you to understand your clients' needs  more...
Creating Effective Contracts on-line e-learning cbt (computer based) When you hear the word "contract", you may think of a written, legal document. However, when it comes to consulting relationships, contracts are more about setting expectations and involving the right people instead of setting legal parameters. In this course, you'll examine how to approach contracting, the considerations that are most important, and how you should approach the contracting  more...
The Basics of Listening on-line e-learning cbt (computer based) Do you sometimes feel like you are not getting the whole message when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This course will familiarize you with the communication and listening processes, and how listening functions within communication. You will discover the factors and variables that influence communication  more...
Managing High Performers Training Career and Rewards on-line e-learning cbt (computer based) Managing High Performers: Implementing Recognition Programs, takes the learner through the importance of developing effective recognition programs which will ensure the retention of your company s high performers. Effective coaching, mentoring, and feedback delivered in tandem with a recognition program are the focus in this course, and learners will find invaluable guidelines for each. The  more...
Coaching for Business on-line e-learning cbt (computer based) Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and  more...
Making Cross-generational Teams Work on-line e-learning cbt (computer based) Teams in the modern workplace may include members from as many as four different generations. For a team to work effectively, its manager must understand generational distinctions. Individual team members may subscribe to different values, practice different work habits, or seek different goals. Lessons in this course cover the benefits and challenges of teaming silent generation, baby boom  more...
Overview of Managerial Accounting on-line e-learning cbt (computer based) Managerial accounting is an activity that provides financial and nonfinancial information to business managers and other internal decision makers of an organization. This course examines how managerial accounting information is gathered, and how it is used by business professionals to make effective decisions. Lessons such as fundamentals of managerial accounting, cost accounting concept, and  more...
Getting Started--The Administrative Support Professional on-line e-learning cbt (computer based) The skills needed to fulfill the requirements of today's administrative support professionals are numerous. Day-to-day, they must be flexible as they work in an ever-changing business environment. They must use interpersonal skills that help them deal effectively with clients, visitors, and other office professionals. They must also manage their time effectively to function successfully. This  more...
Six Sigma and Critical Customer Requirements on-line e-learning cbt (computer based) Mark Twain once said, "Everybody talks about the weather but nobody does anything about it." Unlike the weather, serving customer needs is something companies actually can do something about. Quality Function Deployment (QFD) is a systematic process for motivating a business to focus on its customers. In a Six Sigma environment, such a focus is central to success. In this course, you'll learn how  more...
Taguchi and Quality Improvement on-line e-learning cbt (computer based) Well-designed experiments result in effective process design or redesign, and ultimately, improved organizations. The Taguchi Method is a technique for designing and performing experiments to investigate processes where the output depends on many variables. The Taguchi Method allows the Six Sigma teams to avoid the tedious and costly task of running a process using all possible combinations of  more...
Experimenting for Process Improvement on-line e-learning cbt (computer based) The Improve phase of the Six Sigma DMAIC methodology concerns locating the optimal conditions of a process. Many improvement techniques used in Six Sigma concentrate on the impact of single factors on response or yield. In order to achieve breakthrough improvements, however, it is necessary to determine how multiple interacting factors impact response. This course introduces the sophisticated  more...
Total Productive Maintenance TPM on-line e-learning cbt (computer based) How do you ensure that the maintenance requirements of physical assets are met as cheaply and effectively as possible? The goal is to reduce downtime and minimize maintenance costs. Total Productive Maintenance (TPM) is a systematic approach to eliminating waste associated with production equipment and machinery. It is an approach that seeks to engage all levels and functions in an organization to  more...
Intellectual Property Overview on-line e-learning cbt (computer based) ...al and external customers. How does management perform this function effectively while keeping the law on its side? This course explains the basic types of intellectual property, the legal protections in place, and the potential consequences of violating intellectual property rights. The course covers current copyright, patent, and trademark laws and presents methods for minimizing legal  more...
Design Concepts for Web Sites on-line e-learning cbt (computer based) To describe, explain, and equip students to use the basic techniques of web site design and development Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists  more...
JavaScript Scripting on-line e-learning cbt (computer based) To teach the basics of JavaScript client-side scripting Web developers  more...
Advanced HTML Design Elements on-line e-learning cbt (computer based) To describe, and equip students to use, advanced HTML elements such as complex tables, frames and framesets, metadata and the META tag, and style sheets Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists  more...
Working with Complex Data in ColdFusion MX on-line e-learning cbt (computer based) To describe how to work with queries, arrays, and structures in ColdFusion MX Existing ColdFusion 5 users wishing to gain experience in advanced ColdFusion MX development; web and enterprise application developers who have had an introduction to ColdFusion development and wish to learn advanced development techniques  more...
Visual Basic 6 Introduction Part II on-line e-learning cbt (computer based) This course provides an introduction to the functionality and programming capabilities of Visual Basic 6.0. It builds on the concepts presented in the first course in this series, Visual Basic 6.0 Introduction Part I. In the first unit, you will learn how to create and use variables, procedures, and functions in program code. Data types, constants, and arrays are also covered, as well as how to  more...
Visual Basic 6 0 Enterprise Client Server Dev Part II on-line e-learning cbt (computer based) Microsoft Transaction Server (MTS) is a tool that enlists objects and their associated resources into transactions, and manages those transactions to ensure that changes to data are made correctly. This course discusses the role of transactions in MTS, and explains how MTS uses a context to manage objects and transactions. Additionally, it covers the steps required to build MTS components that  more...
ASP NET User Interface Considerations on-line e-learning cbt (computer based) To describe how to create and use dynamic controls, implement styling, and use data binding Web developers who are familiar with the fundamentals of Microsoft ASP.NET and who wish to broaden their ASP.NET programming abilities, especially those pursuing MCAD or MCSD .NET certification  more...
Advanced ASP NET Topics on-line e-learning cbt (computer based) To demonstrate how to migrate ASP to ASP.NET, leverage legacy compenents, create and use .NET components, and install and configure ASP.NET servers Web developers who are familiar with the fundamentals of Microsoft ASP.NET and who wish to broaden their ASP.NET programming abilities, especially those pursuing MCAD or MCSD .NET certification  more...
Data Integration with C 2005 and ASP NET 2 0 on-line e-learning cbt (computer based) To configure data controls and to establish and configure database connections in .NET 2.0 web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam  more...
Data Integration with Visual Basic 2005 and ASP NET 2 0 on-line e-learning cbt (computer based) To configure data controls and to establish and configure database connections in .NET 2.0 web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam  more...
The J2EE Connector Architecture on-line e-learning cbt (computer based) To introduce the J2EE Connector Architecture and demonstrate how it can be used by J2EE applications Java developers; business analysts, system architects, technical managers, and technology evaluators who are interested in gaining an overview of the J2EE Connector Architecture  more...
Adding Services and Components in C on-line e-learning cbt (computer based) To demonstrate how to add services and components in C# Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials  more...
Adding Services and Components in VB NET on-line e-learning cbt (computer based) To demonstrate how to add services and components in VB.NET Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials  more...
Introduction to C Programming on-line e-learning cbt (computer based) This course illustrates the basic elements of programming in the C Language. The course uses interactive programming exercises to teach the components of a C program and the syntax of basic C commands. The course begins with an overview of C and its history, comparing it with other programming languages. The structures and elements that every program must contain are introduced, then keywords and  more...
Basic C Programming on-line e-learning cbt (computer based) This course covers the powerful C programming constructs; functions, symbolic constants, macros, and arrays. It describes the principles and processes of writing user-defined functions, the difference between user functions and C library functions, function headers and definitions, passing data among functions, and recursive functions. It also provides an understanding of life span or scope of  more...
Intermediate C Programming on-line e-learning cbt (computer based) This course addresses two major areas of C programming: pointers and input/output. The majority of C Language programs use pointers. This course teaches the techniques for working with pointers and functions and performing input /output functions. It covers retrieving input from the keyboard, the getch( ) function, the fundamentals of performing multiple character input, and using scanf( ) to read  more...
ANSI C Programming Functions on-line e-learning cbt (computer based) To introduce functions in ANSI C and describe how to write and use them in programs Programmers and software developers new to ANSI C  more...
ANSI C Programming Text Processing on-line e-learning cbt (computer based) To describe how to write ANSI C programs for text, string, and array processing Programmers and software developers new to ANSI C  more...
ANSI C Programming Processing Records on-line e-learning cbt (computer based) To describe how to write ANSI C programs for processing aggregate data objects individually, in arrays, and in lists Programmers and software developers new to ANSI C  more...
ANSI C Programming Pointers on-line e-learning cbt (computer based) To describe how to write advanced, efficient ANSI C programs using pointers Programmers and software developers new to ANSI C  more...
ANSI C Programming The Standard Library and Preprocessor on-line e-learning cbt (computer based) To describe programming file and other I/O operations in ANSI C and how to implement facilities from the standard library Programmers and software developers new to ANSI C  more...
C Programming Structured Programming on-line e-learning cbt (computer based) To provide the student with structured programming concepts used in C Students with knowledge of structured programming techniques  more...
C Programming Overloading on-line e-learning cbt (computer based) To provide the student with the skills required to use polymorphism and overloading Students with knowledge of structured programming techniques  more...
Customizing the UNIX User Environment on-line e-learning cbt (computer based) To demonstrate how to customize the UNIX environment to suit user requirements End users and IT professionals working in a UNIX environment for the first time  more...
UNIX Files and Directories on-line e-learning cbt (computer based) This course describes the UNIX system of directories and files. It explains the structure of the UNIX hierarchical file system and how to access files and directories. It also presents the commands for copying, moving, removing, renaming, and backing up files in the directories, as well as the process for renaming, removing and backing up directories. Permission rights which are required for  more...
Windows 2000 - Managing and Securing Resources on-line e-learning cbt (computer based) To enable students to design suitable administrative structures for Active Directory, to design security for users and groups, and to explain the resource and data security requirements for Windows 2000 computers. Students preparing for Microsoft exam 70-220; personnel in medium to very large computing environments that use the Windows 2000 network operating system  more...
Win2000 Network Infrastructure Administering RAS on-line e-learning cbt (computer based) This course covers remote access, and the function of an RAS Server as a dial-up networking server and as virtual private networking server. You will learn to install, configure, and administer the RAS Server, as well as to manage remote access clients. Next, the course explains the elements of remote access policy and the procedure for creating this policy. You will learn to configure a remote  more...
Installation of ISA Server 2000 on-line e-learning cbt (computer based) To demonstrate how to install ISA Server on a computer running Microsoft Windows 2000 Server and configure web proxy, firewall, and SecureNAT clients IT Professionals including web administrators, network administrators, and security administrators but not network architects  more...
Microsoft SMS 2003 Key Features and Enhancements on-line e-learning cbt (computer based) To familiarize the learner with the key features and enhancements of SMS 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003  more...
Document Exchange in Microsoft BizTalk Server 2000 on-line e-learning cbt (computer based) To explain how to manage and configure document exchange using BizTalk Server 2000 IT professionals and administrators seeking to gain competency in the use of Microsoft BizTalk Server 2000; candidates for Microsoft exam 70-230: Designing and Implementing Solutions with Microsoft BizTalk Server 2000, Enterprise Edition  more...
Updating the Linux Kernel on-line e-learning cbt (computer based) To identify the main factors involved in installing, configuring, and managing the Linux kernel Students wishing to acquire the basic skills required as a Linux system administrator  more...
Automating System Tasks and Backup Strategies on-line e-learning cbt (computer based) To administer Linux system tasks and implement suitable backup strategies and schedules Students wishing to acquire the basic skills required as a Linux system administrator  more...
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