Instructor Led Sales Training

WebSphere Commerce V7 Hands-on Training for Administrators IBM WebSphere Commerce V7. 0 Hands-on Training for Administrators is designed to add to the skills developed in the prerequisite course Introduction to WebSphere Commerce Administration. This course provides additional lectures along with the opportunity to practice newly acquired WebSphere Commerce administration skills through participation in lab exercises that reinforce the lectures. In  more...

WebSphere Commerce V7 Hands-on Training for Developers In this 5-day instructor-led course, students build on the skills developed in course SW868, Introduction to IBM WebSphere Commerce V6 Store Development, and learn how to customize the key features of IBM WebSphere Commerce V6 with Feature Packs 2 and 3. 0. 1. In-depth lectures cover the skills and knowledge students need to customize an IBM WebSphere Commerce site. Lecture topics include  more...

Certified Professional of Supply Managment CPSM Preparation Course ...s produces the same amount of profit as a 10% increase in sales. We want to help you earn the credential that tells everyone you are a Supply Chain Leader that can provide solutions in a time when sales are flat or declining. Immediate Impact - For those who participate in the course, the content will immediately achieves cost savings for your organization because the concepts and techniques  more...

Selling for Results - Skills and Strategies - Customized Sales Training ...perience supporting businesses that want to: Develop a Sales Culture Enhance their Sales Process Improve the Skills of their Salespeople Develop Strong Sales Managers Deepen Existing Customer Relationships through Cross Selling and Up Selling Meet Growth Goals by Acquisition of New Customers Our comprehensive solutions include consulting with management to create the  more...

Building Business Relationships as a Community Banker Increase market share by bringing in new business customers and increase "wallet share" with existing customers. This two day interactive workshop focuses on the skills, techniques and strategies that Community Bankers need to compete effectively. Participants focus on the specific issues facing them in their market and practice using their own "case studies". Every module is completed with an  more...

1 to 1 Professional Coaching - Sales, Presentations, Supervisory Skills If you get frustrated in large training sessions because (1) you can't focus on your specific issues, or (2) because you wait all day for that one kernel of information that will help you or if (3) you get intimidated practicing in front of large groups...try 1 to 1 Professional Coaching. Our professional trainers/ businesspeople can coach you on your process, your products, your employee issues  more...

Individual Training and Coaching Boost your career or get ready for a new position through individualized training and coaching in interviewing skills, selling skills, negotiating skills, public speaking and presentations, management techniques, supervisory skills, communications skillsand more.  more...

High Impact Presentation Skills If your employees speak in public or give presentations this training is ideal for your business. Our programs can be tailored to your business, your clients and your business needs. Whatever level of experience, the skills in this training are designed to help employees: Develop tailored materials to meet the audience's needs Develop a mission statement, theme, and outline Use verbal  more...

Presentation Skills for Speaking in Public Learn How To: - Control your nerves and harness that nervous energy to work for you and not against you! - Deliver a presentation and exude confidence and poise. - Organize your ideas in a persuasive, informative way. - Use professional body language and movement. - Use gestures and control facial expressions that enhance your presentation. - Use your voice to project, pace, and  more...

1 Day Workshop - Presentation Skills for Speaking in Public Public Workshop - This interactive workshop is open to the public and the class size is limited to 6 people to maximize each participant's benefits. Register and attend if you want to increase your confidence while presenting to groups, improve your skills, enhance your materials, practice your presentation and receive professional feedback. 800-610-8170  more...

Upstream Oil & Gas Accounting & Contracts ... natural and artificial lifts Oil and Gas production and Sales Some State and US Federal Oil and Gas Drilling Regulation Maximum Efficiency Drilling Rate (MER) The Concept of Peak Oil Historical cost accounting methods Historical Development of accounting methods and current status Introduction to successful efforts accounting Chart accounts for successful efforts company Oil and Gas  more...

Customer Service Training Improving your customer service is the most economical way of obtaining higher sales. This seminar workshop will train your personnel to strive for a higher level of customer satisfaction.  more...

Business Taxation Made Easy For those who want to understand about business taxation this seminar is ideal, the seminar is designed for the non-accountant to easily comprehend the basics of taxation. The participant will get to know the different types of taxes and how to go about the computation. Then how and when to file and pay the taxes will be discussed.  more...

Starting a Coffee Shop Business ...XI. The espresso machine and other equipments XII. After sales and maintenance XIII. Staffing and training XIV. Beverage costing XV. Espresso and its qualities XVI. Basic coffee shop beverage menu XVII. BARISTA TRAINING - with hands on INVESTMENT: Php 3, 000. 00 per person (inclusive of snacks, lunch, drinks, seminar kit, handouts, certificate of attendance) DISCOUNT: 10% Discount if  more...

Training Needs Analysis Good training needs analysis is essential if the organization is to align the skills currently available with those required to meet strategic objectives. If conducted properly, it will also help you to diagnose when training will solve certain problems and issues and when alternative interventions might be needed. This thoroughly practical one-day workshop will help prepare all those involved in  more...

Advanced Oil Gas Accounting International Petroleum Accounting 3 ...s Computation of proved developed reserves Conveyances: Sales Unproved property sales Sales of entire interest in unproved property Sales of partial interest in unproved property Proved property sales Sales and purchases of a partial interest in proved property Sales of working interest in a proved property with retention of nonworking interest Conveyances: production payments  more...

Advanced Oil and Gas Accounting International Petroleum Accounting 2 ... a Conveyancing Exchange and Poolings a Conveyancing sales a Unaproved property sales a Proved property sales a Conveyancing production payments a Retained production payments a Carved out production payments a Conveyancing Full Cost Day 5 a Part 2 a Phases of Upstream Operations in Financial Accounting Purpose a Phase 1 a pre-license prospecting a Phase 2 a  more...

Human Resource Management HRM in the Oil and Gas Industry ... * Developing bio fuels * Trading * Retail sales * Managing CO2 emissions * Supply and distribution * Business-to-business sales Other factors relevant to Oil and Gas Production, incorporating: - Oil Well Lease - Long-term explicit contracts - Franchise agreements - Joint ventures - Co-location of facilities - Implicit contracts (relying on firmsa ™  more...

Telecommunication Systems ... - Resellers - Wholesale Carriers-Carrier-to-Carrier Sales - CLECs-A Dwindling Industry Segment - CLECs-Local, Data, and Long Distance Services - Pending Purchase of AT&T and MCI-The Impact of Consolidation - Shrinking Numbers of Competitors-Financial Turmoil - What Went Wrong? - Intermodal Competition-Cable TV, Wireless, and Utilities - Cable TV Multiple  more...

Oil and Gas Operation for Oil and Gas Non-Technical Staff ...chemicals - Developing bio fuels - Trading - Retail sales - Managing CO2 emissions - Supply and distribution - Business-to-business sales 5. Exploring Vertical Integration, in relation to the following potentially advantages: - Reduction in transportation costs, where common ownership results in closer geographic proximity. - Improvement in the supply chain coordination. -  more...

Managerial Facilitation of Value-Added Customer Service Excellence Course ... 2. CREATING VALUE THROUGH SERVICE EXCELLENCE - The Sales Of Goods Act - Legal Interpretation Of a Fitness For Purposea ™ - Sensitisation & Client Needs: Role Transposition - What To Know About Your Clients - Who Has Customer/ Client Relation And Customer/ Client Relation Responsibility? - Maintaining A Generalised Client Information System - Dealing With  more...

Modern Marketing in a Consumer-Lead Environment Details of the course: 1. Objectives: By the conclusion of the specified learning and development activities, delegates will be able to: - Demonstrate a heightened understanding of the difference between customer needs and wants - View quality from the perspective of clients and customers - Evaluate existing marketing strategy, from the perspective of their effectiveness in our  more...

Small Business Start-Up Expansion and Management 2 ...; in a Cost Apportioninga ™; - Calculate Projected Sales and a Externalitiesa ™; - Determine Projected Revenue; - Demonstrate their ability to find Projected Income; - Formulate a Pricing Strategy, accounting for Cost Variables; - Illustrate their understanding of the a Balance Sheeta ™; Course Objectives Industrial Product Design and Marketing At the conclusion  more...

SAP and Joint Venture Accounting ...Joint venture Accounting Course Outline Day 1 a Sales and Accounts Receivables How to raise a Sales Invoice Mapping correct accounts to Sales Invoice Component of Oil and Gas Sales a Price a Quantity Managing Accounts Receivable Customer Data Base Maintenance Aging Analysis Approval lines for Sales invoices a Issuer a Authorizer Day 2 a  more...

Planning Costing and Budgeting for Executive Decision-Making ...ing C-V-P before and after implementation - Special sales orders and/ or segment analysis - Make or buy decisions 4. Full Costing, Marginal Costing and Activity Based Costing - Understanding full and marginal costing, a comparison - Understanding cost bahaviour, Direct and indirect costs in budgeting for decision making - Role of costs in pricing strategies  more...

International Trade Promotion and Marketing ...rent Approaches To Marketing - Production Orientation - Sales Orientation - The Marketing Concept - Marketing Management *The 4Ps: The Marketing Mix 1. Product Or Service 2. Price 3. Promotion 4. Distribution *Relationship Management - Internal Organisational Analysis: Strengths And Weaknesses - External Organisational Analysis:  more...

Advanced Financial Accounting ...rcing partners, and other global strategic alliances Sales and marketing executives Supply-stream professionals Project managers Internal auditors Public accountants Assets accountants Attorneys Any non-financial managers who are required to read, interpret, and contribute to business financial reports It may also be beneficial to consultants and  more...

Essential EPC Contract Management and Law For EPC Engineers Procurement and Non-Legal Professionals in Oil Gas 1 - 3 December 1. Safeguard your interests by understanding the basics of contract law in plain English and learning simple contract language risk mitigation techniques 2. Quickly identify dangerous words/ phrases in the contracts of others that could cost your company millions 3. Effectively manage risk on your project with your companya ™s contract by learning the purpose and potential pitfalls of  more...

Microsoft PowerPoint 2010 Introduction This one-day course shows you how to create presentations in PowerPoint. Learn how to use templates, draw, animate your presentations and add exciting transition effects! To attend this course you must already know how to use Windows. There will be a maximum of 6 people on each course, and each person will have their own computer.  more...

Advanced PowerPoint 2010 If you already know how to create basic presentations, maybe it is time to learn more about what PowerPoint can do. This fun one-day course shows you how to create action buttons in presentations, create custom shows, create slide masters and much more. You must already know how to create presentations in PowerPoint to attend this course.  more...

Predictive Analytics World, April 25-26, 2012 in Toronto ...ization, human resource decision-making, law enforcement, sales forecasting, and credit scoring. Why bring together such a wide range of endeavors? No matter how you use predictive analytics, the story is the same: Predicatively scoring customers optimizes business performance. Predictive analytics initiatives across industries leverage the same core predictive modeling technology, share  more...

Predictive Analytics World, March 4-10, 2012 San Francisco ...Wells Fargo, Yahoo!, YMCA, ZZAlpha, an IT support firm, a sales workforce, real-world examples in financial services emergency response, and true-to-life anecdotes based on miscellaneous enterprise successes, plus insights from projects for Anheuser-Busch, Dept. Homeland Security, and US Postal Service Office of Inspector General. Join PAW and access the premier keynotes, sessions,  more...

QuickBooks 2010 This training guide is dedicated to providing you with a flexible, high-performance learning system. This dedication has resulted in a unique and progressive training method. Unlike other training methods that focus on theory or high-tech training products that overwhelm you, this training method provides a simple approach to learning computer software. Each guide is written to assume the user  more...

Google Analytics For Businesses You will describe the basics of Google Analytics and its applications. Target Student This course is for any individuals intending to use Google Analytics to strengthen their marketing initiatives and increase the number of conversions or sales from their website. Upon successful completion of this course, students will be able to: describe the basics of Google Analytics. create and  more...

CPR and First Aid - Los Angeles CPR Training Description: This program is intended for community members and people who do not work in the healthcare field but are required or just desire to have knowledge and skills. Intended Audience: Emergency response teams in business, industry, and government, school bus drivers, adult residential care personnel, child care workers, teachers, parents, babysitters and others. Required Student  more...

CPR and First Aid - Orange County CPR Training Description: This program is intended for community members and people who do not work in the healthcare field but are required or just desire to have knowledge and skills. Intended Audience: Emergency response teams in business, industry, and government, school bus drivers, adult residential care personnel, child care workers, teachers, parents, babysitters and others. Required Student  more...

Los Angeles BLS CPR Class - Long Beach CPR Certification The BLS Healthcare Provider Course is designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED, and relieve choking in a safe, timely and effective manner. The course is intended for certified or noncertified, licensed or nonlicensed healthcare professionals. Course Length: Approximately 4 hours  more...

BLS for the Healthcare Provider - Orange County CPR Class The BLS Healthcare Provider Course is designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED, and relieve choking in a safe, timely and effective manner. The course is intended for certified or noncertified, licensed or nonlicensed healthcare professionals. Course Length: Approximately 4 hours  more...

Predictive Analytics for Business Marketing and Web 2011 ...e marketer something beyond standard business reports and sales forecasts; actionable predictions for each customer. These predictions encompass all channels, both online and off, foreseeing which customers will buy, click, respond, convert or cancel. If you predict it, you own it. The customer predictions generated by predictive analytics deliver more relevant content to each customer,  more...

Predictive Analytics for Business Marketing and Web 2011 San Francisco ...e marketer something beyond standard business reports and sales forecasts; actionable predictions for each customer. These predictions encompass all channels, both online and off, foreseeing which customers will buy, click, respond, convert or cancel. If you predict it, you own it. The customer predictions generated by predictive analytics deliver more relevant content to each customer,  more...

Marketing to the Federal Government ...ogram focuses on how companies organize for marketing and sales; how sales opportunities are evaluated; and the various bidding and proposal strategies. Areas covered include defining the market, product or service; the marketing plan; marketing to the government and developing the marketing plan for a specific government opportunity; keys to effective government marketing; optimizing financial  more...

Oracle CRM ... eBusiness Suite Essentials for Implementers 2 Days 11i Sales Fundamentals 4 Days 11i Marketing Fundamentals 4 Days 11i Contract Fundamentals 3 Days 11i Service Request Fundamentals 4 Days http://www. iwarelogic. com/ course_catalog. htm#CRM Oracle CRM Oracle 11i CRM Course Title Duration 11i eBusiness Suite Essentials for Implementers 2 Days 11i Sales Fundamentals 4  more...

Fundamentals for Business Analysts Siebel 80 ... defining features of Siebel applications, such as Siebel Sales, Siebel Call Center, and Siebel Field Service. Students also explore Siebel automation options, such as Siebel Workflow, Assignment Manager, and Task UI. All of this exploration is reinforced with hands-on exercises with Siebel applications. The second dimension, depth, is provided in the last three days of technical training,  more...

Oracle R12 CRM Training R12 Oracle Common Application Components Fundamentals Ed 1 - 3 Days R12 Oracle Marketing Fundamentals Ed 1 - 4 Days R12 Oracle Sales Fundamentals Ed 1 - 4 Days R12 Oracle Service Fundamentals Ed 1 - 4 Days R12 Oracle Depot Repair Fundamentals Ed 1. 1 - 2 Days R12 Oracle Field Service Fundamentals Ed 1 - 3 Days R12 Oracle Service Contracts Fundamentals Ed 1 - 3 Days  more...

Oracle 11i CRM Training 11i eBusiness Suite Essentials for Implementers - 2 Days 11i Sales Fundamentals - 4 Days 11i Marketing Fundamentals - 4 Days 11i Contract Fundamentals - 3 Days 11i Service Request Fundamentals - 4 Days  more...

The ABCs of Selling ...g It is vital that in today's highly competitive world of sales, you are prepared to handle every situation. /strong In today's very difficult world of selling, there is only one thing to do to make more sales: SEE more people. Perhaps there has been no more difficult time in selling than now, when no one is buying. Attend this seminar and understand what truly separates outstanding sales  more...

Sales and Use Tax ...sales and use tax essentials now that will save money for your company or clients tomorrow. /strong You can avoid crippling fines and make tax audits manageable with an updated knowledge of Ohio sales and use tax rules and regulations. Attend this seminar and we will help you identify a myriad of sales and use tax issues relevant to your company or clients. Register today and understand the  more...

Sales and Use Tax in Wisconsin and Illinois ...sales and use tax made simple: find out what you need to know to survive. /strong You can avoid crippling fines and make tax audits manageable with an updated knowledge of Wisconsin and Illinois sales and use tax rules and regulations. Attend this seminar and get that knowledge from local speakers who make tax compliance their business. Register today and understand the Wisconsin and  more...

Water Rights Sales and Transfers Benefits strong Don't drown in complex water law - get the tools to buy and sell the right way. /strong Get solutions to the tough water law challenges developers face in Utah, from finding the water to handling the purchase agreement to transferring it to the site. Usable water is becoming more valuable by the day - make this seminar your next stop in getting the water you need to prevent a  more...

Tax Issues Facing Oil and Gas Businesses and Mineral Interest Owners Benefits strong The oil and gas industry in North Dakota continues to expand ... understanding the taxation of this industry is a must for any tax professional. /strong Those who work in the oil and gas industry and related fields face frequent questions regarding taxation of the oil and gas industry. This one-day seminar is designed to provide businesses, individuals and professionals affected  more...

Advanced Sales and Use Tax ...sales and use tax essentials now that will save money for your company or clients tomorrow. /strong You can avoid crippling fines and make tax audits manageable with an updated knowledge of Arkansas sales and use tax rules and regulations. Attend this seminar and we'll help you identify the myriad of sales and use tax issues relevant to your company or clients. Register today and understand  more...

Texas Sales and Use and Franchise Tax ...ent costly mistakes - learn how to navigate through Texas Sales and Use, and Franchise Tax issues. /strong If you are doing business in Texas, this seminar is a must. Get a clear understanding of Texas tax issues. Attend this seminar and learn about the franchise tax that's filled with exemptions, deductions and preferences spanning more than 100 pages of text. Find out how to determine the  more...

Connecticut State and Local Tax Issues BenefitsYou can avoid crippling fines and make tax audits manageable with an updated knowledge of Connecticut state and local tax rules and regulations. Attend this seminar and we'll help you identify the myriad of state and local tax issues relevant to your company or clients. Register today and understand the state and local tax complexities that confound many business owners. You'll find out  more...

Powerful Presentations Training Seminar ...ic Speaking Training Skills - Presentation Training - Sales Presentations - Technical Presentations - IT Training - Executive Presentations - Scientists and Engineers Presentation Training Seminar & Workshops: Our presentation skills workshop will improve your presentation skills whether your are persuading, educating, or informing. This highly interactive workshop focuses  more...

Negotiating Success Negotiating Success! is a two day training workshop that transforms the way professionals negotiate. The old ways of highly competitive negotiations that produce win-lose results are history. In the long run, win-lose is lose-lose! Negotiating Success! is based on the three pillars of Mutuality, Proactivity and R. E. S. P. E. C. T. Mutuality encourages negotiators on both sides to look for  more...

Creating Customer Loyalty Creating Customer Loyalty is a one day training program that transforms the way professionals see opportunities for customer service. Creating Customer Loyalty is based on the premise that EVERYONE is our customer; and both internal and external customers need to be satisfied. To truly serve, one must first become more intensely self-aware and then heighten onea ™s ability to notice their  more...

Michigan Business Taxes Prevent costly mistakes by learning the essentials of Michigan business taxes - including all the latest updates. Attend this cutting-edge seminar and get helpful insight and recent updates on Michigan's business taxes. You'll gain a clear understanding of the two components of the Michigan business taxes - the modified gross receipts tax and the business income tax. Meet the challenges ahead and  more...

Avoiding Common Problems in Real Estate Transactions ...ok at how to deal with common issues for both leasing and sales. Our seasoned professionals will provide practical answers to your most pressing questions about due diligence. You'll get an inside look at how to respond to confusing issues surrounding lease documents. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll acquire the shrewd wisdom and  more...

Multistate Taxation: Income, Sales and Use, and Beyond Understand a multistate business' tax risks ... and get tips for managing them. Mistakes made when collecting, paying or reporting tax can result in your business incurring serious liabilities - for taxes, interest and penalties. This seminar provides the perfect opportunity to get the most current information on all aspects of complicated multistate taxation. Learn from leading tax experts how  more...

Cross-Border Tax Issues Cross-Border Tax Issues - Cross-border tax rules are confusing and numerous is your business at risk? Mistakes made in cross-border tax can result in your business incurring serious liabilities for taxes, interest and penalties. This seminar provides the perfect opportunity to get the most current information on all aspects of complicated cross-border issues. Learn from leading tax experts  more...

How To Write A Response-Producing Sales Letter ...Sales Letter Mistakes You Can t Afford to Make - Did you know that the single, most effective piece of advertising ever created is a direct mail sales letter? That s right. No bells. No whistles. No audio or video. Truth be told, the letter didn t even make a terribly good offer. But the copy told a great story that connected with the reader and got them to act. What about your sales letters?  more...

Profitable Strategies for Distressed Real Estate Investment Properties Discover the most profitable strategies for distressed property investment. Join us for this innovative seminar and get up to speed on issues related to foreclosed and pre-foreclosed property. Understand the intricacies of purchasing real estate using your 401(k). Get a handle on complicated issues surrounding government-owned and bank-owned property. Avoid problems down the road by protecting  more...

Buying and Selling a Business and Business Valuations ...ng gets overlooked get on the road to success in business sales, purchase and valuation. Join us for this innovative seminar and get up to speed on structure issues. Understand the intricacies of purchase and sale agreements. Get a handle on complicated issues surrounding closing documents. Avoid problems down the road by protecting yourself and your company find out exactly what the  more...

Service Oriented Architecture (SOA) Immersion Bootcamp The chief goal of this class is to teach how to build a SOA application from ground up. It covers the full lifecycle of a SOA project - requirements gathering, design, implementation and testing. If you are getting started with SOA development, this class offers a wonderful opportunity for your development team to get a concrete idea for how a SOA application is built. The course consists  more...

SAP Sales Distribution (SD) ...Sales and Distribution module. It is intended to provide course participants with a greater understanding of all SD processes, their customizing and implementing solutions. Classes are tailored for giving you the business and functional knowledge for SAP Sales and Distribution module and its integration with MM and FI modules. At the same time, the course outline is designed to prepare you for  more...

Business Processes in Supply Chain Management This course is designed specifically for project team members or anyone that is interested in obtaining an overview of common sales business processes and how to incorporate them into the SCM module including sales forecasting, forecast application, global available-to-promise, and displaying detailed cross-plant planning results.. You can get a complete list of other SAP classes at  more...

SAP Supply Chain Management Overview ...esses included in SAP's Supply Chain Management including Sales, Procurement, Manufacturing, and Warehouse Management. The goal of this course is to provide participants with a solid understanding of Supply Chain Management in SAP including terminology, processes, functionality, and integration. The intent is to prepare the participants for additional levels of training. Participants should  more...

Sales and Distribution Pricing ...with an understanding of pricing functionality within the sales and distribution module including - the condition technique, pricing procedure, access sequences, and condition types. The intent is to prepare the project team for blueprinting and for authoring functional and technical specs. Project team members should walk away from this class with a solid understanding of pricing and pricing  more...

Sales and Distribution Configuration ...ding of the configuration of key functionality within the sales and distribution module including - organizational structure, account groups (customer master), partners, texts, document types, item categories, schedule line categories, and pricing. The intent is to prepare the project team for blueprinting and for authoring functional and technical specs. Project team members should walk away  more...

Sales and Distribution Overview ...provide project team members with an understanding of the sales and distribution module including - functionality, terminology, overall flow, process, master data, documents, and integration. The intent is to prepare the project team for additional levels of training and for project activities. Project team members should walk away from this class with a solid understanding of the Sales and  more...

SAP Enterprise Resource Planning Course This course is designed specifically for members of an organization that would like to obtain an overview of core SAP functionality. The goal of this course is to teach participants SAP basic, SAP Netweaver, Human Capital Management, Procurement, Product Lifecycle Management, Manufacturing Execution, Inventory Management, Warehouse Management, Sales Order Management, Enterprise Asset Management,  more...

Fundamentals of Selling ...f selling with an emphasis on the different stages of the sales cycle. It provides guidelines and best practices for preparing to sell, finding and qualifying prospects, making sales presentations, negotiating the close, and following up after the sale. By applying the tools and techniques presented in this course, sales professionals will benefit by increasing their sales efficiency and  more...

PowerPoint 2007 Intermediate This half-day course provides students with a more in-depth understanding of the various PowerPoint tools. You can get a complete list of other Sales Performance classes at http://www.wintrac.com/courses/coursessalperf.asp  more...

Telephone Etiquette to Support Customer Service (Road Map to Telephone Sales Excellence) This course teaches students how to provide exemplary customer service over the phone. Students will learn about listening techniques, when to use open- and close- ended questions, how to resolve problems, and how to effectively and successfully handle irate customers. You can get a complete list of other Sales Performance classes at  more...

Sales Over the Phone (Road Map to Telephone Sales Excellence) ...sales superstar? You might think it is all about the perfect opening line or closing pitch. However, becoming a sales superstar is much more nuts and bolts than that. This program gives you a helpful structure for each day that allows you to set goals and get organized to keep you motivated. Youa ™ll also learn how to gain trust over the phone, find more and better leads and follow up on  more...

PowerPoint 2007 Advanced This half-day course teaches students about the advanced features of PowerPoint 2007 that are essential in creating captivating presentations. You can get a complete list of other Sales Performance classes at http://www.wintrac.com/courses/coursessalperf.asp  more...

Sales Presentation Skills (office2007) ...sales presentation stand out over another? How can you distinguish yourself from your competition? With confidence, credibility and composure. This program will teach you all three skills, along with many others. Youa ™ll learn how to gain information and insights about a prospective buyer in order to develop a presentation that addresses his/ her specific needs, buying criteria and  more...

PowerPoint 2003 Advanced This half-day course provides students with a more in-depth understanding of the various PowerPoint tools. You can get a complete list of other Sales Performance classes at http://www.wintrac.com/courses/coursessalperf.asp  more...

PowerPoint 2003 Intermediate This half-day course provides students with a more in-depth understanding of the various PowerPoint tools. You can get a complete list of other Sales Performance classes at http://www.wintrac.com/courses/coursessalperf.asp  more...

Sales Presentation Skills (office 2003) ...sales presentation stand out over another? How can you distinguish yourself from your competition? With confidence, credibility and composure. This program will teach you all three skills, along with many others. Youa ™ll learn how to gain information and insights about a prospective buyer in order to develop a presentation that addresses his/ her specific needs, buying criteria and  more...

The 7 Triggers to YES for Sales ...Sales is a powerful, breakthrough persuasion training program enabling people to quickly persuade a YESa decisions, to get commitment, compliance and results from others. We can effectively influence othera ™s decisions only when we understand how others make decisions. Based on the exciting new science of live brain imaging, we know, for the first time, how the brain processes decision  more...

Oracle Data Warehouse( DW) Design, Administration and Performance After presenting entity relationship (ER) and dimensional modelling (DM) as competing alternatives, the presentation will focus on the use of DM techniques when developing and implementing a very large data warehouse. Using real-world business scenarios, SALES, for example, the instructor will coach the participants from logical through physical design of a data warehouse involving at least five  more...

Appraisal Techniques In order to be sure that the needs and overall goals of the organisation are being met, managers are given targets. By utilising the skills of their team, managers can delegate work that will ensure that the targets are achieved. To do this properly, managers need to review their staff's performance, given them feedback on their overall performance and discover each individual's aspirations. This  more...

Negotiation Skills Too often a group will meet to negotiate an arrangement and fail to come to a reasonable position - entrenched positions will stop useful negotiation and poor use of interpersonal skills leads to "stand off" positions and win-lose type situations. Aggressive behavior wins out and the result is not implemented. Win-lose can lead to a future of even less useful meetings. This 2-day course offers the  more...

Fireworks MX 2004-Web Graphics and Interactivity (Macintosh) Over the last decade, the Internet has become a leading communication medium. As a result, Web page design, including graphics development, has become a priority for many businesses, increasing sales and marketing capabilities and improving company images. In this course, you will explore how to create, modify, optimize, and integrate Web graphics with Macromedia Fireworks MX 2004. You can get a  more...

Fireworks MX 2004- Web Graphics and Interactivity Over the last decade, the Internet has become a leading communication medium. As a result, Web page design, including graphics development, has become a priority for many businesses, increasing sales and marketing capabilities and improving company images. In this course, you will explore how to create, modify, optimize, and integrate Web graphics with Macromedia Fireworks MX 2004. You can get  more...

Telephone Etiquette to Support Customer Service (sales performance) This course teaches students how to provide exemplary customer service over the phone. Students will learn about listening techniques, when to use open- and close- ended questions, how to resolve problems, and how to effectively and successfully handle irate customers. You can get a complete list of other Sales Performance classes at  more...

Customer Service Over the Phone (sales performance) In today's competitive environment, customer service is often the key that sets a successful company apart from others. This program ensures that your customer interactions will result in satisfied, happy customers by providing skills to manage all types of customer calls and situations. You can get a complete list of other Sales Performance classes at  more...

What Customers Really Want - and How to Help Your People Deliver It What is extraordinary customer service? We have all experienced it and, most likely remembered it. In this course participants will explore the concepts and benefits of superb customer service. Individuals will learn ways of building positive rapport with various types of customers and then apply those skills in activities and exercises throughout the course. They will dive deeper into workplace  more...

What Customers Really Want - and How to Help Your People Deliver It What is extraordinary customer service? We have all experienced it and, most likely remembered it. In this course participants will explore the concepts and benefits of superb customer service. Individuals will learn ways of building positive rapport with various types of customers and then apply those skills in activities and exercises throughout the course. They will dive deeper into workplace  more...

Telephone Etiquette to Support Customer Service This course teaches students how to provide exemplary customer service over the phone. Students will learn about listening techniques, when to use open- and close- ended questions, how to resolve problems, and how to effectively and successfully handle irate customers. You can get a complete list of other Sales Performance classes at  more...

Sales Presentation Skills ...sales presentation stand out over another? How can you distinguish yourself from your competition? With confidence, credibility and composure. This program will teach you all three skills, along with many others. Youa ™ll learn how to gain information and insights about a prospective buyer in order to develop a presentation that addresses his/ her specific needs, buying criteria and  more...

Sales Over the Phone ...sales superstar? You might think it is all about the perfect opening line or closing pitch. However, becoming a sales superstar is much more nuts and bolts than that. This program gives you a helpful structure for each day that allows you to set goals and get organized to keep you motivated. Youa ™ll also learn how to gain trust over the phone, find more and better leads and follow up on  more...

Master Sales Negotiator Self Learning Program (sales performance) ...Sales Negotiator Self Learning Program is a powerful and effective system that will teach you the skills necessary to close profitable deals while managing customersa ™ perceptions and building positive, long-term relationships. After working through this program, you will understand how to: control the negotiation process, utilize concession strategies and recognize concession patterns,  more...

Customer Service Over the Phone In today's competitive environment, customer service is often the key that sets a successful company apart from others. This program ensures that your customer interactions will result in satisfied, happy customers by providing skills to manage all types of customer calls and situations. You can get a complete list of other Sales Performance classes at  more...

Master Sales Negotiator Self Learning Program ...Sales Negotiator Self Learning Program is a powerful and effective system that will teach you the skills necessary to close profitable deals while managing customersa ™ perceptions and building positive, long-term relationships. After working through this program, you will understand how to: control the negotiation process, utilize concession strategies and recognize concession patterns,  more...