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Sales And Customer Care Training Programs
From Meirc Training and Consulting
CRM Training Dubai Customer Relationship Management
      ...esigned for:
Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff. This program is worth 25 NASBA CPE's.
Instructor:
A bilingual (English/Arabic) consultant facilitates the program.
One extra free place for every 3 paid nominees
Program Outline:
Definitions
Defining CRM
Importance of CRM to more...Customer Relationship Management CRM
...s designed for Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff. This program is worth 25 NASBA CPEs.
Understand why Customer Relationship Management CRM is essential for attracting, retaining and growing loyal customers.
Determine the uses and objectives of a CRM system.
Recognize best practices in more...Defining Customer Relations through SLAs and Key Accounts Management ...s designed for Relationship managers, marketing managers, sales and customer care managers and supervisors as well as senior sales and customer service staff. This program is worth 25 NASBA CPE?s.
Appreciate the importance of relationships with customers versus repeated satisfactory transactions.
Appreciate the role of CRM in collecting, analyzing and using information to strengthen more...
Defining Customer Relations through SLAs and Key Accounts Management
...s designed for Relationship managers, marketing managers, sales and customer care managers and supervisors as well as senior sales and customer service staff. This program is worth 25 NASBA CPE s.Appreciate the importance of relationships with customers versus repeated satisfactory transactions.Appreciate the role of CRM in collecting, analyzing and using information to strengthen relationships more...Customer Relationship Management
...s designed for Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff. This program is worth 25 NASBA CPE s.Understand why Customer Relationship Management CRM is essential for attracting, retaining and growing loyal customers.Determine the uses and objectives of a CRM system.Recognize best practices in more...
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