Instructor Led Sales Negotiation Training - Training Resources

Successful Negotiation Techniques Workshop The program includes information on devising a negotiation strategy, managing negotiation with difficult people, making appropriate concessions, what to do when a negotiation breaks down and six steps to follow consistent performance. This course uses experiential exercises customized to the negotiation situations commonly experienced in an organization. The participants learn and then practice  more...

G K Lim's Customer Service Excellence Training (inhouse program) Let's face it: one slight mistake in serving one customer in today's extremely competitive business environment means millions of dollars down the drain. Your company's customers don't deal with just your company alone; they have hundreds of other suppliers. Whatever excellent service they receive from one becomes a yardstick for their dealing with others, even from totally different  more...

G K Lim's Key Account Management KEY ACCOUNT MANAGEMENT a 2 + 1 days workshop for sales professionals on key account management and how to sell by solving customers problems thru consultative & solution selling approached facilitated by G. K. Lim, FInstSMM, CMS, CEI, assisted by Danniel Lim INTRODUCTION "We want every single dollar of the client's budget," that's the CEO's battle-cry. To achieve that objective,  more...

G K Lim's How To Lead Your Subordinates To Higher Productivity Managers talk about higher productivity. Those are end results, the reason for their being managers. However, end results don t happen when the means to these end results, the journey towards these end results, are not there. To achieve higher productivity, managers need to know how to effectively manage their departments. Effective management is the key. Management is leadership in action.  more...

Sales Training: Selling Your Price Series Selling Your Price Series This program will teach you how to protect price and profit margins in today's "price" competitive market. You will learn specific strategies and selling skills allowing you to negotiate without reducing price. The methods and tools provided in this self-study course will help improve your skills with every call.  more...

Sales Training: The Questions Series Questions Series It's not what you say that wins the sale, it's what you ask. This program teaches you how and when to ask the best questions during a sales call. You will learn how to position your company as the best solution to your customer's needs.  more...

In-house customized programs Programs we offer as in-house cusotmized programs We welcome enquiries from corproate houses for our services in the areas mentioned below Communication skills Presentation skills Interpersonal skills Written communication Conversational skills Creativity Sales Negotiation skills Stress management Time management Work-life balance Personality development Media training MS-Word  more...

NLP In Business NLP was created from the modelling of excellent communicators, and it has now developed to encompass many new and useful techniques. We will share those techniques with you so that you can become an excellent communicator and go on to improve your effectiveness in business, which is about nothing if not communication. During the programme you will learn: - The basis of NLP - Modelling  more...