Online Sales Person eLearning Training

Mastering Cold Calls Course description -- There are some specific strategies that can help a sales person become more confident and competent in making cold calls, and this course has them. It describes both the technical and the psychological techniques and methods to help you overcome your apprehension and conduct a call that gets results. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape more...

Lean Techniques ...turally, you inquire about purchasing the sample, but the sales person tells you that the store has a policy of prohibiting this. Why? Wouldn't it make sense to give the customer what he wants exactly when he wants it? Yes, but the furniture store is not a lean business. In fact, the furniture industry uses batch and queue processes that inconvenience the customer at every turn. In this course, more...