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Selling With an Unfair Advantage: No Lying, Cheating or Deception on-line e-learning cbt (computer based)study at homecourseware ...o selling. This program clearly reveals what you and your salespeople can do right now to help your customers buy more from you. You can go through the 5 sessions in about 2 hours each. Each session has a presentation, an action item for you to do on your own, an assessment and a discussion board for you to ask questions and share ideas. You`ll receive each session about 1 week apart. It is  more...
Build Your Own BIZ(tm) - Customer Service That Sells Develop an internal customer service culture that is dedicated to serving your customers. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...
From 123-CBT Computer Based Training
Preparing for Outbound Sales Calls on-line e-learning cbt (computer based) ...will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside sales approach, the structure of this approach, and the six buying roles. The course outlines the steps involved in precall planning, including recognizing call types, creating call objectives and a call opening, and preparing the account profile. The course also covers  more...
Preparing for Inbound Sales Calls on-line e-learning cbt (computer based) ... identifies the common perceptions that customers have of salespeople. In the course, you will learn the three premises of the inside sales approach, the structure of this approach, and the six buying roles. The course outlines the steps involved in maintaining a superior level of call readiness, including recognizing call types, creating call objectives and a taking-control statement, and  more...
Oracle 11i10 Order to Cash Invoicing Overview on-line e-learning cbt (computer based)cd rom This course covers key concepts related to the AutoInvoicing and Receivables processes. Further, the course covers concepts related to the Bill Presentment Architecture (BPA). This course also discusses concepts related to implementing customer invoicing. Learn To: Identify key concepts related to the AutoInvoice process. Identify options for managing the AutoInvoice system options.  more...
Sales Skills The Fundamentals on-line e-learning cbt (computer based)cd rom ...ons, you will learn the definitions of several terms that salespeople use, including prospecting, cold and warm calling, and networking. Unit 3: Developing Your Character (0.5 - 1 hour) Apply the PLEASED acronym to your life and your work. Recognize the benefits of using your imagination. Take actions to enhance your  more...
Sales Skills Prospecting Addressing Needs on-line e-learning cbt (computer based)cd rom ...tion, you will meet with Kevin McDonald and Cindy Becker, salespeople for Icon's line of security products. Kevin and Cindy have been in the department for nearly six months, and while they both have been given their own client lists, they are having problems acquiring new clients. As their peer, you need to help them learn how to discover new clients by explaining prospecting, networking, and  more...
Strategic Sales Gaining Access to the Executives on-line e-learning cbt (computer based)cd rom ... an executive level. Also, this series is appropriate for salespeople wanting to move up into selling complex sales solutions and for sales managers responsible for managing and coaching recently appointed senior sales people. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options: US English Total Learning Time:  more...
Strategic Sales Building the Executive Relationship on-line e-learning cbt (computer based)cd rom ... an executive level. Also, this series is appropriate for salespeople wanting to move up into selling complex sales solutions and for sales managers responsible for managing and coaching recently appointed senior sales people. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options: US English Total Learning Time:  more...
Strategic Sales Developing Executive Proposals on-line e-learning cbt (computer based)cd rom ... an executive level. Also, this series is appropriate for salespeople wanting to move up into selling complex sales solutions and for sales managers responsible for managing and coaching recently appointed senior sales people. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options: US English Total Learning Time:  more...
Listening Skills The Fundamentals of Listening on-line e-learning cbt (computer based)cd rom ...r understanding. Audience All managers, supervisors, salespeople, and administrative staff. Anyone who listens professionally. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding the Listening Process (0.5 - 1 hour)  more...
Listening Skills Listening Challenges on-line e-learning cbt (computer based)cd rom ...g Body Language. Audience All managers, supervisors, salespeople, and administrative staff. Anyone who listens professionally. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Overcoming Listening Problems (1 hour) Identify  more...
Telephone Skills Professionalism Through Basic Skills on-line e-learning cbt (computer based)cd rom ...urces. Audience All front-line managers, supervisors, salespeople, and front-line administrative staff. Anyone who uses the phone professionally. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Important Telephone Skills (0.5 -  more...
Telephone Skills Handling Difficult Calls on-line e-learning cbt (computer based)cd rom ...iency. Audience All front-line managers, supervisors, salespeople, and front-line administrative staff. Anyone who uses the phone professionally. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Telephone Etiquette (0.5 - 1 hour)  more...
Telephone Skills Effectively Mng Inbound Outbound Calls on-line e-learning cbt (computer based)cd rom ...sale. Audience All front-line managers, supervisors, salespeople, and front-line administrative staff. Anyone who uses the phone professionally. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Inbound Calls (0.5 - 1 hour)  more...
From Serebra Learning Corporation
Progressing through the Complex Sale on-line e-learning cbt (computer based) High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are  more...
Negotiating to Mutual Benefit on-line e-learning cbt (computer based) The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer  more...
From Executive-level Sale to Strategic Partnership on-line e-learning cbt (computer based) Selling at an executive level doesn't stop when the contract is signed. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue. Salespeople who sell at an executive level and obtain and maintain  more...
Progressing through the Complex Sale Simulation on-line e-learning cbt (computer based) You are a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply  more...
Closing Executive-level Sales Simulation on-line e-learning cbt (computer based) You are a regional account executive with DME Corporation, a national direct mail service provider. Your company recently made a large investment toward the goal of becoming a "one-stop" shop and now offers fulfillment services. You are responsible for selling these new services to your existing client base, as well as prospecting for new accounts. You have previously identified, researched, and  more...
Relationship Management Preparing the Client Relationship on-line e-learning cbt (computer based) In Relationship Management - Preparing the Client Relationship, you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what  more...
Preparing for Outbound Sales Calls on-line e-learning cbt (computer based) ...will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside sales approach, the structure of this approach, and the six buying roles. The course outlines the steps involved in precall planning, including recognizing call types, creating call objectives and a call opening, and preparing the account profile. The course also covers  more...
Preparing for Inbound Sales Calls on-line e-learning cbt (computer based) ... identifies the common perceptions that customers have of salespeople. In the course, you will learn the three premises of the inside sales approach, the structure of this approach, and the six buying roles. The course outlines the steps involved in maintaining a superior level of call readiness, including recognizing call types, creating call objectives and a taking-control statement, and  more...
From NLP Training & Coaching
NLP Practitioner Certification Online on-line e-learning cbt (computer based)study at homegroup study and discussionself directede-book NLP practitioner is now an online e course about personal power, resilience, confidence, congruence and optimism. Really? How does the Online NLP Course do this? NLP answers the question, a what language (linguistics) and thinking do I use to re-program (programming) my mind/ body system (Neuro-logy)?a ™ In this training you learn the newest developments in NLP. Meta  more...
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