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Excel 2002 Advanced ... Copies Of A Workbook To Merge Merging All Copies Of The Same Workbook Removing A Workbook From Shared Use Protecting & Sharing A Workbook Protecting & Sharing A Workbook Personal View & Print Settings Of Shared Workbooks Removing Protection From A Shared Workbook Removing Password Protection Lesson 5: Variable Data & Problem Solving Introduction Lesson Objectives Data Tables  more...

Outlook 2002 Volume 1 and Volume 2 ...nager Form Creating Contacts Creating Contacts From The Same Company Editing Contacts Deleting Contacts Using The Find Command To Locate Contacts Printing Contacts Printing Contacts Organizing Contacts Flag A Contact For Follow Up Contact Activity Tracking New Message To Contact Access A Contact's Web Page Map Of Contact's Address Using The Phone Dialer Filtering Contacts &  more...

Word 2002 Basic ...n Entire Sentence The Selection Bar Selecting Text With Same Formatting Formatting Multiple Selections Closing The Styles And Formatting Task Pane Undoing Changes Saving A Document As An Original Version Inserting A Break Inserting A File Repositioning Text With The Mouse The Paste Options Button Cutting Selected Text Pasting Text Closing The Paste Options Button Cutting Multiple  more...

Foundations for Business Execution ...hy don't long terms goals get met? Why do things stay the same in business, even when change is critical to an organization's success? The answer lies in the art of business execution.Business execution is about achieving results. It's about turning ideas into actions and dreams into reality. It's not a process or a formula, but a state of being that will permeate and transform your entire  more...

Creating a Business Execution Culture ...xisting team members and in potential new hires. Will the same team still be right one year from now? What happens if one of your team members isn't thriving in the new execution culture? What if a team member simply needs a little help to execute better? Coaching for Execution will provide valuable information to ensure your team is executing to its fullest potential. Once you have the right  more...

Business Execution in Action ...aper they are written on if they are not carried out. The same holds true for the principles of business execution. The principles of business execution are worthless to an organization if they exist only in the heads of its corporate executives, but are never acted upon. This course will assist you in the process of "executing business execution" in your organization. All organizations share  more...

Leading Business Execution ... don't certain tasks get executed? Why do things stay the same, even when the change is critical to your team? This course provides you with techniques and strategies for executing business strategy, and more importantly, ideas on how to cultivate a culture that supports the active business execution needed to keep pace with today's fast-changing world. Specifically, the course will explore  more...

Preparing the Exchange Server 2007 Infrastructure Preparing the Exchange Server 2007 Infrastructure Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) Microsoft Exchange Server 2007 is the latest release in Microsoft's e-mail and messaging software. The core functionality of Exchange Server remains the same; however, some key components have been drastically changed. This course discusses  more...

Interpersonal Communication Being Approachable ...viduals in the room? Those individuals probably faced the same feelings of uncertainty entering the room as you did, but the difference may be that they appear to be more approachable than you do. Approachability involves conveying your willingness to reach out and invite others in by initiating contact, making yourself available, and building rapport. This course is designed to give you an  more...

Workplace Diversity Awareness ...nd expand the creativity of the organization while at the same time facilitating staff retention and productivity. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute  more...

Tailoring PRINCE2 reg to a Project Env PRINCE2 2009-aligned ... Foundation By definition, not all projects are the same. One of the defining characteristics of a project is that it is unique. Each project has a different team, a different customer, and a different location. And typically each product is unique in some way as well. Projects differ in terms of scale, complexity and culture. They can be a stand-alone entity or part of a programme of  more...

Privacy Information Security ...have come to expect. If it lands in the wrong hands, this same information can result in harm to the very individuals it was meant to serve. The protection of an individual's personal information has business implications that extend beyond the privacy of any one individual. Private information relative to certain businesses and industries is protected by various laws. For example the Health  more...

Effective Relationships with Business Partners ...ost advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition. The key to creating a successful partnership lies in the ways in which you define the relationship with your partner. The more explicit the definitions, the more productive the alliance. Recent research indicates that the most successful business  more...

Illegal Insider Trading Simulation ...advantage of the situation and recommends that you do the same. What do you do? This simulation contains links to the following course: LCO0117. The types of responses the simulation presents are not intended to apply to all situations. Other responses may be as appropriate or effective, or more so, in particular situations. Individual employees will need to decide, on the basis of their own  more...

Business Analysis Introduction to Requirements Analysis ...and choose which tasks to perform and in which order. The same is true for requirements in business analysis. Requirements must be analyzed appropriately to ensure they are prioritized and organized in the most appropriate way to ensure the success of a project or initiative. And mapping out what a process or system will look like with requirements in place provides a detailed view for the team  more...

Support Center Tools Technologies and Metrics ...ics Customers contacting Support Centers expect the same level of professionalism each time they interact with a Customer Service Representative (CSR). To ensure this consistently high level of service, the CSR can draw an array of management tools and processes that both guide and measure his performance. This course is intended to demonstrate the management and measurement tools a  more...

Incident Management Interactions ... even thousands of customers each contacting you with the same issue? While you may be able to resolve each of their incidents one at a time, the loss of time, revenue, and resources is far too great to manage this way. Effective Incident Management is not just about resolving incidents as quickly as you can. It's about having the ability to identify and address widespread incidents, developing  more...

Identifying Your Customers Expectations ...e expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate customers' expectations, and how your company's ability to fulfill expectations at  more...

Using Surveys to Measure Customer Satisfaction Using Surveys to Measure Customer Satisfaction If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere.It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer  more...

Facilitative Fundamentals Tools and Techniques ...earing and make sure everyone in the group is hearing the same thing. Once you've explored the various means of communicating, it's time to take on the challenges of facilitating getting everyone to speak openly and honestly, in an organized manner that is clear and respectful of the other participants. And, don't forget to listen for the things participants are not saying. You will also  more...

Introduction to Program Management ...ts with varying deadlines and responsibilities all at the same time. In a similar way, program managers must balance multiple programs, consisting of many different projects. When in a program management environment, there is an entirely new set of skills and knowledge a program manager must possess in order to be successful in this role. This course provides an introduction to program  more...

Introduction to Access Management ...ing around for anyone to grab and use as they please. The same attention you give to protecting your physical valuables should be considered when protecting the confidentiality, availability, and integrity of your organization's IT data and intellectual property. Proper Access Management is critical for providing access to users who require it, and keeping those who don't out. This course  more...

Problem-Solving and Process Management Tools ..."The significant problems we face cannot be solved at the same level of thinking we were at when we created them." To solve quality and process-related problems, managers should continuously enhance their knowledge of organizational processes and quality management tools. These tools help managers find root causes of problems, an important step toward removing them. Success in ensuring quality  more...

Analyzing Financial Statements for Non-financial Professionals ...ed to determine relationships between two elements of the same financial statement or between one element of one financial statement and another element of a different financial statement. This type of analysis can also be used to compare your company s performance to a number or key indicators, including your competitors, industry averages and benchmarks. This course presents and discusses  more...

Using Feedback to Improve Team Performance ... each other's performance both positive and negative. The same principle applies when it comes to receiving feedback. It's far better to hear the truth directly than to assume your performance is the best it can be. In this course, you'll learn how to deliver feedback to other members of your team using a direct, honest, and assertive style that strives to eliminate uncertainty. You'll also  more...

Designing Windows 7 Client Configuration ...issues. This ensures the users and computers all have the same settings, which a user may or may not be able to change, including desktop, security, and Internet Explorer. This course demonstrates how to configure Group Policy settings to apply standard configurations and security settings to computers and users throughout a domain. It also demonstrates how to configure Windows 7 security  more...

SAP Enterprise Resource Planning ERP SAP Enterprise Resource Planning (ERP) SAP The SAP Enterprise Resource Planning (ERP) module is SAP's core product for managing the fundamental accounting information common to every-day business practice. Fundamental accounting information includes financial transaction data, human resource-specific data, inventory, planning, and sales data. This data comprises what is known as the General  more...

Footprinting Scanning Enumeration Footprinting, Scanning & Enumeration Gathering information about a company, its network, and the servers, services, and ports that it uses and has open is a very important part of preparing for an attack on a network; but it is also tremendously important for an ethical hacker to take the same steps and to find the same weaknesses. This course will examine the steps taken to gather  more...

Planning for Exchange Server 2010 ...re. The core functionality of Exchange Server remains the same; however, there has been key improvements in the areas of security and compliance, unified messaging, mobile communications, reliability, and recoverability. This course discusses the new features of Exchange Server 2010 and the hardware required to support an installation. Also discussed are the steps that should be followed when  more...

Support Center Tools Technologies Metrics ...ary Customers contacting Support Centers expect the same level of professionalism each time they interact with a Customer Service Representative (CSR). To ensure this consistently high level of service, the CSR can draw an array of management tools and processes that both guide and measure his performance. This course is intended to demonstrate the management and measurement tools a  more...

Cisco TSHOOT 1 0 Route Redistribution BGP Performance Issues ...y to support the use of multiple routing protocols in the same enterprise network. In such situations, route redistribution between the different routing protocols is often necessary to achieve IP connectivity between the different parts of the network, and this adds an extra layer of complexity to a routed network. Enterprise networks may make use of the Border Gateway Protocol (BGP) to  more...

Cisco TSHOOT 1 0 Planning Maintenance for Complex Networks ...To maximize the availability of the network, while at the same time controlling the associated costs, it is important to plan network maintenance processes and procedures carefully. In this course, the tasks that network engineers perform for maintaining large and complex networks are identified. The methodologies, models, and processes that help structure these tasks will be evaluated. In  more...

The Utilities Industry Overview Version 1 ...een energy, and control its business costs, while, at the same time, funding major projects for the future. Utilities companies are dedicated to solving these challenges by incorporating technological advances, using renewable resources, preserving capital, and utilizing risk management procedures. This course is designed to help learners understand key concepts, terminology, issues, and  more...

The Importance of Diversity and the Changing Workplace ...r a minute that you work in a place where everyone is the same. All of your coworkers are of the same ethnicity, gender, educational background, and socioeconomic standing. You work with a group of people essentially cut from the same cloth, so where will new ideas come from? How will the group have the ability to understand things from a different point of view? Without diversity in the  more...

Data Security Archiving and Working Offline in Outlook 2007 Data Security, Archiving, and Working Offline in Outlook 2007 Microsoft You can use the enhanced security features included in Microsoft Outlook 2007 to protect your e-mail and computer from malicious attacks that can arrive in the form of incoming e-mail messages. The program also provides you with tools used to archive and manage the size of your mailbox to ensure that you can locally  more...

Managing Virtual Teams ...y with team members who are not physically located in the same office. Virtual communication networks have made virtual teams possible, while globalization has made them a necessity. Leading virtual teams presents new challenges to leaders and managers. Virtual team leaders must find ways to successfully manage people who are separated by distance, time zones, and cultural differences. This  more...

SQL Server 2008 Database Management SQL Server 2008: Database Management Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Implementation and Maintenance (Exam 70-432) Database maintenance is an ongoing task for SQL Server 2008 administrators. This requires the integrity of the database to be checked, the database size to be kept to a minimum by ensuring the files are the correct sizes, and maintenance tasks  more...

SQL Server 2008 Database Monitoring and Performance ...es can arise when multiple users are trying to access the same data in a database. This course demonstrates how to use SQL Server Profiler, the Database Engine Tuning Advisor, Resource Monitor, and the data collector to monitor and tune the performance of the database. It also addresses how to use the Windows System Monitor, Activity Monitor, and how to detect and resolve locks. This course is  more...

Creating Modifying Table Index Partitions in SQL Server 2008 ...ntity, and the partitioned tables and indexes support the same properties as a standard table. SQL Server 2008 allows views to be partitioned, which joins data from multiple tables from one or more servers. The data is returned as one set of information, making it appear as if it were from one table within one database. When partitioned views are used to access multiple tables from various  more...

Oracle Database 11g RAC Performance Tuning ...ll get the best performance by tuning your RAC system the same as you would with a single-instance system. The same tuning tools are available for RAC as would be for a single-instance system. This course explains instance recovery in RAC, describes RAC wait events and latencies, and provides the most common RAC tips for tuning performance in a RAC environment. It also discusses how to monitor  more...

Oracle Database 11g R2 Managing Concurrency Undo Auditing ...2 is designed to prevent multiple users from changing the same data at the same time by implementing locks. These locks are used to manage data concurrency and are implemented automatically, which can sometimes cause lock conflicts. Lock conflicts can be detected and managed through Enterprise Manager or SQL statements. Managing undo data and implementing Oracle Database security are also  more...

The Food Beverage Industry Overview Version 3 ...f scale that result from mergers and acquisitions. At the same time health and safety is a paramount concern, and strict standards are legally enforced. The industry is monitored both by national governments and international bodies like the World Health Organization. This course is designed to help learners understand key concepts, issues, and challenges associated with the food and  more...

Managing Workforce Generations Working with the 21st Century Generation Mix ...ng with the 21st Century Generation Mix Many of the same influences have shaped the lives and work experiences of the newer generations - the Millennials and the Generation Xers. Widespread Internet usage, for example, means that, typically, these generations are adept in technology. Globalization is another shaping influence, with the result that both generations value diversity. At the  more...

Basic Presentation Skills Creating a Presentation ..., you need to support each of your key points and, at the same time, not lose the attention of the audience. At the end of your presentation, you need to give your audience a clear understanding of what happens next. You also must make your ending compelling. After all, this is how the audience will remember you. This course describes how to make these key parts of a presentation - the  more...

Basic Presentation Skills Delivering a Presentation ...you want them to be enthusiastic about your ideas. At the same time, you must appear composed and confident. This course describes how to make your delivery successful and memorable. It covers techniques for managing stage fright - the biggest problem most speakers have. It also explains how to set the right environment for your presentation by making the right choices about room layout and by  more...

Building Trust ...ows you to focus and collaborate more effectively. At the same time, there are many pitfalls associated with distrusting relationships, including negative impacts on personal development, not to mention team and organizational success. This course provides invaluable insight into the impact of trust and distrust in the workplace. It also addresses the importance of fostering trusting  more...

Key Aspects of the American Work Environment ... I'm in a different culture? Do I manage my career in the same way as I would in my own country? Who do I turn to for support? This course addresses these questions by describing key aspects of the American workplace that you may be unfamiliar with. It covers how to deal effectively with the diversity you'll likely encounter in an American setting, what the expectations are for being a boss or  more...

Business Law Ethics Business Law Ethics Dealing with the balance of ethics and the law is a day-to-day challenge for many managers. While you might be inclined to act in ways that are legal in the technical sense, there is value also in recognizing the intent behind a law. Meeting the spirit of the law often comes down to acting in a way that is both legal and ethical. While law and ethics share a close  more...

Advanced HTML5 Advanced HTML5 This course provides instruction on many of the new API's that have been introduced with HTML5 relating to web support, communication, and 3D graphics. The course also covers features that are strictly speaking not part of the HTML5 specification, but are often associated with HTML5 because they were introduced at much the same time.  more...

Applying Emotional Intelligence in the Workplace Course description -- Having logical intelligence will give you a good start in succeeding in your job. But to be more effective you must also develop your emotional intelligence. Using the two together, you will get along much better with your colleagues and know how to get ahead at work. You will learn how to handle your emotions and gear them towards a positive outcome. This course will teach  more...

Learn HTML All By Yourself- Advanced ...ts and lesson plans". The structure of each lesson is the same as that of our 6 week introductory course and is written by the same author, John Gilson. John`s many examples are clear and easy to follow. There are also many questions for you to answer and web pages for you to make up. All questions and problems come complete with answers and solutions so that you get immediate feedback on how  more...

Intermediate Technical Writing ...e documents you write for this course. These are much the same standards as those used in the technical-publishing industry today. After you study the page-design units, you will write a set of instructions in which you use these guidelines and of course the general standards for good writing as well. You`ll e-mail these instructions to your instructor who will review, comment on, and send them  more...

Object-Oriented Analysis & Design using UML ... to a real world system in a step-by-step modeling of the same. Topics Covered : Why OO, What is UML, Outline of development process, Use Cases, Class Diagrams( basic concepts ), Interaction Diagrams, Class Diagrams( advanced concepts ), Packages & Collaborations, State Diagrams, Activity Diagrams, Physical Diagrams, Case study using UML. Prerequisite : Some analysis & design experience is  more...

Legal Research and Writing ...t too close to the original AND credit paraphrases in the same manner you credit direct quotes. Put phrases, sentences, or paragraphs in quotation marks when copying a direct quote. Credit any source that you have used, either through paraphrasing or through direct quotes. To properly credit a source, you must identify the author, the publication title, date, publisher, place, and page number.  more...

Becoming an Effective Team Member Course description -- The key to a teama ™s success is the effort of each individual team member. As just one component of your team, it is up to you to do the best that you can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see  more...

Learn MS Explorer 2000 online with eBooks! ...n the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All  more...

Learn MS Access 2000 online with eBooks! ...n the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All  more...

Learn MS Excel 2000 online with eBooks! ...n the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All  more...

MS Word 2000 CoursePak Textbook CD This is the same high quality MS Word software training system proven in thousands of classrooms and hundreds of offices worldwide.  more...

How to Build And Maintain Rapport With Your Clients Learn how to build rapport with your clients and get beyond small talk. Whether it`s a salesperson with customer, manager with employee, teacher with student or parent with child, rapport skills are the foundation for successful communications. As we think of rapport being a degree of harmony that we have with someone, it takes on powerful dimensions in developing relationships. And when a person  more...

Certificate in Technical Writing ...ical Writing. Must I sign up for all three courses at the same time? No, you can take them one at a time. We do however, discount the three workshops if you order all three at one time. Are there textbooks that I need to buy for any of the courses? Generally you will purchase only one textbook. The purchase fee for course materials is about $50.00 (more or less). What does the actual  more...

Certificate in Technical Writing for Current Technical Writers ...ical Writing. Must I sign up for all three courses at the same time? No, you can take them one at a time. We do however, discount the three workshops if you order all three at one time. Are there textbooks that I need to buy for any of the courses? Generally you will purchase one textbook.The purchase fee for course materials is about $50.00 (more or less). What does the actual Certificate  more...

Complete Course in Professional Medical Transcription using MIME method of instruction (Special Pricing Edition) Same great complete Professional Edition course but designed for the student who does not want to incur course material fees. Registration Fee waived.  more...

Significantly Increase the Value of Any Property--Instructor-Led ...onal city of Empire City. You have access to many of the same resources in Empire City that you would use in your own city: real estate web sites, property listings, government websites, neighborhood descriptions and message boards, newspaper articles, and more. Empire City is not intended to reflect any city in particular; amounts such as home prices, rents, and repair costs vary according to  more...

Internet Explorer 7 Series ...n, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based  more...

Lockout Tagout ...mployee may have used your equipment for years, doing the same thing every day, but one day something is different. The machine starts working unexpectedly and the results are horrific. Our course, while fulfilling an important part of OSHA required training for securing power sources and notification of mechanical device startup, shows everyone the dangers posed by the machines they use  more...

Java 2 -- Applets & Imaging ...s intercommunication between two applets contained in the same HTML page. It explains how an applet can have multiple threads. In addition, you will learn how to access the media files and repeatedly play an audio clip. Finally, the unit explains the security restrictions on an applet and also lists the capabilities that are available to applets and not available to applications. The third  more...

Faculty Introduction to Online Teaching ...gned for faculty, although certainly the premises are the same for K-12 educators, as well.? Those wishing to earn a State Board Continuing Education Unit (SB-CEU) might prefer to enroll in the Intro to Online Teaching for K-12 course, which has already been approved for?one SB-CEU upon completion?with a 70 percent or better passing score. ? This course will: Provide background and path for  more...

Introduction to K-12 Online Teaching The Intro to K-12 Online Teaching is a 10 contact-hour, one-week online course that is teacher-facilitated, which is a level of student-instructor interaction between a totally self-paced course and one that is instructor-led. It means you can go through the course at your own pace but an instructor is available to help whenever you need it along the way. Intro to K-12 Online Teaching is designed  more...

Dreamweaver 8 Series ...n, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based  more...

Flash 8 Series ...n, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based  more...

911 OPERATOR TDD TRAINING ...of the 12 prestigious Vanguard Learning CollegesNever the same training twice Scenarios are changed regularly, so your hands-on experience stays fresh even after repeated sessionsIncredible value Comply with ADA recommendations without breaking your budget! Certificates available after completion. FREQUENTLY ASKED QUESTIONS Q:How long will it take me to complete the course?A:Course can be  more...

AS9100 Aerospace Standard General Employee Training ...JISQ9100 (Asia Pacific), although it is recognized as the same standard globally. AS9100 requires an organization?s QMS to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements. Customer satisfaction is increased through the application of the system and using a process approach for continual improvement of the system, much like ISO  more...

Bartending the Easy Way-Online ..., keep in mind that every other student will be given the same leads. Bartending the Easy Way includes thorough coverage of resumes, experience and job interviews, which is how you will get a job. You will be taught the best way to find a bartending job, but you will have to make the contacts yourself, just like any other class.Why are there so many bartenders who have never taken any kind of  more...

Bartending to the Max-Online ..., keep in mind that every other student will be given the same leads. Bartending to the Max includes thorough coverage of resumes, experience and job interviews, which is how you will get a job. You will be taught the best way to find a bartending job, but you will have to make the contacts yourself, just like any other class.Why are there so many bartenders who have never taken any kind of  more...

Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Welcome to Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Based on a building analogy that anyone can relate to, this workshop is designed with many opportunities  more...

Doing Business in China ...n, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based  more...

Find and Purchase Income Producing Properties--Instructor-Led ...onal city of Empire City. You have access to many of the same resources in Empire City that you would use in your own city: real estate web sites, property listings, government websites, neighborhood descriptions and message boards, newspaper articles, and more. Empire City is not intended to reflect any city in particular; amounts such as home prices, rents, and repair costs vary according to  more...

Find and Purchase Income Producing Properties--Self-Directed ...onal city of Empire City. You have access to many of the same resources in Empire City that you would use in your own city: real estate web sites, property listings, government websites, neighborhood descriptions and message boards, newspaper articles, and more. Empire City is not intended to reflect any city in particular; amounts such as home prices, rents, and repair costs vary according to  more...

HTML 4 ...ks, building web sites, and teaching others how to do the same. Robb began his career by attending Utah State University where he earned a Master`s Degree in Instructional Technology. Since graduation, Robb has worked for a variety computer hardware and software vendors building courseware and designing certification programs; including Novell`s Certified Novell Engineer (CNE) certification. In  more...

Office 2007 Series (Fast Track) ...n, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based  more...

CSS ...ks, building web sites, and teaching others how to do the same. Robb began his career by attending Utah State University where he earned a Master`s Degree in Instructional Technology. Since graduation, Robb has worked for a variety computer hardware and software vendors building courseware and designing certification programs; including Novell`s Certified Novell Engineer (CNE) certification. In  more...

Doing Business in India ...n, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based  more...

Essential Spanish ...addressing someone; for example two younger people of the same age, or between friends. This is why we have two couples: Tony and Kate are friendly and informal: Se?or L?pez and Se?orita Fern?ndez are more formal - but still friendly of course! After each scene there is a short test to check how you are doing, and at the end of the course a longer exam that will review all of the topics covered  more...

Medical Terminology Instructional Videos: Bundled Six-Pack One of the best ways to learn medical terminology. Hear, see and learn from a Medical Terminology expert. Shipping charges included. Medical Terminology Instructional Videos: Bundled Six-Pack We have produced a series of instructional medical terminology videos to help students learn more effectively so they will find employment faster and be sure of success in their careers. The best way to  more...

How to Motivate Employees ...n, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...lthcare documentation. Nevertheless, the goal remains the same: integrity in healthcare documentation. The medical transcriptionist transcribes each report with supreme care. Each transcription becomes a part of a patient`s permanent healthcare record. Medical transcriptionists need extensive knowledge of medical terminology, anatomy, pharmacology, human diseases, surgical procedures,  more...

Practical Grant Writing II with Instructor What is commonly known as grant writing is in fact a process that also includes research, planning, and collaboration. This course is a step-by-step guide to understanding the essentials of that process. The instructor will lead you through each lesson and provide personalized feedback on assignments. Practical Grant Writing II What is commonly known as ?grant writing? is in fact a process  more...

Certificate in Professional Technical Communication ...areas. Not all tech writers will specialize, but just the same it is likely that in ones career you will be called upon to author or edit a particular text. By applying the principles that will be taught, from proposals to magazine articles to user guides and beyond, you can extend your capacity to cover a wide range of projects. Just as importantly, you can gain a broad set of skills that will  more...

Mastering Presentation Skills for the Workplace ...n, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based  more...

Leadership and Change Take a minute to think of people whom you consider to be exemplary leaders--people who led their organizations to greatness. What are the events or actions that led you to believe these leaders were exemplary? Was it the development of a new product, the revival of a failing business, or perhaps the start-up of an entrepreneurial venture? People who become leaders are individuals who triumph  more...

Tomorrow s Managers Competencies ...same place." Lewis Carroll's words in Through the Looking Glass, have never been more applicable than today. The workplace is changing. Today's managers are competing for skilled workers, facing high turnover, and coping with technology changes that occur at warp speed. Effective managers must be less product-oriented, and more people-oriented. In order to thrive in these shifting times, you  more...

Analyzing Workplace War Zones ...cilitate discussions and foster creativity. Sometimes the same discussions and creative thoughts that help the team can also bring about conflict. Nobody is perfect and not everyone is going to get along. It's important that teams identify and target any problems before they escalate. At the end of this course you'll have the skills needed to recognize why teams stop working, identify why  more...

Getting Past Clashes Valuing Team Diversity Teams have diverse personalities, skills, and interests that are challenging to put together. You may not get along with every team member, but it's important that you can work together to achieve the same goal. At the end of this course, you'll have the skills needed to work with different personality styles, control your gut reactions to difficult people, and deal with difficult team members.  more...

Industry Overview Information Technology ...oducts and services will continue to increase, but at the same time, the customer is demanding more value per dollar in order to justify IT spending. Rather than ad hoc purchasing to solve a specific problem, customers are evaluating IT purchases in light of how they will serve strategic business needs and fulfill more fully defined processes and architectures. This reflects a fundamental  more...

Managing Quality Risk in a PRINCE2-aligned Project ...er will approve the quality of the end product and at the same time minimize the risk of impact on the project budget and schedule. Good quality management and risk management will help a Project Manager achieve this goal. This course introduces the components of a PRINCE2-aligned project; Quality in a Project Environment and Management of Risk. PRINCE2 is recognised as an international  more...

Identifying What the Customer Wants Do you know what your customer wants? Traditionally, companies have assumed customer needs and expectations. Today, the more successful companies actively solicit customer input. The result? They create products the customer wants and needs. To compete successfully in today's market, you'll need to do the same.This course presents ways you can solicit your customer's voice, methods to prioritize  more...

Strategic Decision Making The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP,  more...

Taking Systems Thinking into Your Personal Life ...feat again? Do you look at your relationships and see the same problems coming up and feel incapable of changing them? Does it feel like you're butting your head up against the same wall with no relief in sight? Using systems thinking in your personal life can be a new and effective way to tackle and change issues at their core. It is possible to change old habits. You can learn to communicate  more...

Managing Efficiencies of IT Projects Are you delivering quality application systems? Do you know how you can ensure that your projects deliver value to your organization? The key to delivering value is "process." Organizations are becoming more aware of the importance of following the same process for each project. In this course, you will learn how to converge methodologies with other project management techniques and process  more...

Leadership Communication Skills ...communicate with those you lead. Leadership is not the same as management. Unlike management, leadership does not require formal recognition of authority. However, it does place other requirements on the person assuming the leadership role. Before people will follow, they need to be reassured that their leader is deserving of both their trust and their confidence. Good relationships are  more...

Planning an Effective Business Meeting ... spend over fifty percent of their time in meetings. That same study indicated that managers felt that about one third of those meetings were unproductive. This course will present you with information that will help you improve the quality of your meetings. It will help you develop strategies necessary for preparing effective business meetings, by carefully considering the importance of all  more...

Giving Feedback to Colleagues Everyone needs good quality feedback in order to improve performance at work. In this course, you will discover how to provide effective feedback to colleagues at the same level as yourself, and to those above you, in the hierarchy of the organization. You will also learn how to deal effectively with challenging situations. In addition to considering the effectiveness of feedback, you will learn a  more...

Emotional Intelligence and Teamwork ...same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many other people throughout the  more...

Diagnosing and Planning Your success as a consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the  more...

The Inbound Call Center ...all center managers of this century will face many of the same challenges that their counterparts faced in the 20th century. The emphasis will still be on the development and acquisition of cost-effective methods to provide customers with the service they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework for  more...

Sales Skills Effectively Closing a Sale ...ommunications, and Paul White, Purchasing Manager for the same company. Jessica and Paul are considering the purchase of a large quantity of modular office furniture. In an initial phone conversation with you, they mentioned that they are interested in buying from Icon. It is your responsibility to demonstrate the benefits of Icon's office furniture by identifying and addressing their key  more...

SAP R 3 3 0 ...the R/3 System. Use special functions to execute the same procedures multiple times, handle various data, print data from the system, and automatically transfer large volumes of data into the R/3 System. C ontent Emphasis Skills-Based A udience Business users who will work with any of the modules in the SAP R/3 System. Experience working with one or more Windows-based  more...

SAP R 3 Working with v3 0 ...he R/3 System. Use special functions to execute the same procedures multiple times, handle various data, print data from the system, and automatically transfer large volumes of data into the R/3 System. C ontent Emphasis Skills-Based A udience This course is designed for Business Users of all SAP R/3 applications. The course is also directed to IS Support staff and SAP  more...

Working with SAP R 3 v4 x ...in the R/3 System. Use special functions to execute the same procedures multiple times, handle various data, print data from the system, and automatically transfer large volumes of data into the R/3 System. C ontent Emphasis Skills-Based A udience Primary Audience: Business Users of all SAP R/3 applications Secondary Audience: IS Support staff and SAP Project Team members  more...

Object Analysis Design Requirements Analysis ...his is the first title in a series of two, and covers the same material as the first half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development, and how to apply object oriented techniques to define systems using the notation of the Unified Modeling Language (UML). L earn To:  more...

Object Analysis Design Design Implementation ...is is the second title in a series of two, and covers the same material as the second half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development. It follows on from the first title in the series Object Analysis and Design: Requirements and Analysis and teaches the student how to  more...

Oracle SQL and SQL Plus SQL Plus and Reporting Course Overview This is the second course in a two-part series which covers advanced SQL and SQL*Plus. This course introduces the learner to the fundamental concepts of SQL*Plus and queries using SQL*Plus runtime variables. In addition, this course explores saving customizations and enhancing query output. L earn To: Identify the fundamental concepts of SQL*Plus and write queries  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...block with the total number of requests for data over the same period of time. Calculate the number of rollback segments required when executing OLTP transactions. Identify storage parameters settings that increase rollback segment efficiency. Query the V$TRANSACTION and V$SESSION views to help estimate the volume of rollback data. Estimate the volume of rollback data. Identify  more...

PowerPoint 2000 Expert User ...n to a slide. Create a hyperlink to another slide in the same presentation. Create a hyperlink to a Web site from a presentation. Animate the components of a slide. Create a custom background. Create a summary slide of the selected slides. Generate meeting notes. Insert meeting comments on the selected slide. Export the outline of a presentation to a Word file. Unit 5: Transferring  more...

Windows 2000 Planning Implementing Active Directories - Part 1 .... Identify the advantages and disadvantages of using the same domain name internally and externally. Identify the advantages and disadvantages of using a different domain name internally and externally. Unit 3: Planning a Domain Structure Duration: 2 Hour(s) Identify the guidelines for selecting either OUs or domains. Design the first Active Directory domain. Identify the  more...

Lotus Domino R5 System Admin Part 3 Server Setup Configuration Course Overview This is the third course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to install the first server; and configure the server audience for the first server by using the Advanced Configuration setup method. L earn To: Install the first server. Configure  more...

Lotus Domino R5 System Admin Part 5 Advanced Notes Mail Routing ...g components and implement calendar and scheduling in the same domain, and in the adjacent and non-adjacent domains. C ontent Emphasis Skills-Based A udience This course series is for system administrators who are responsible for Domino server and Notes client. Participants should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have  more...

Lotus Domino R5 System Admin Part 6 Advanced Internet Mail Routing ...uting mail between a third-party server and Domino in the same Internet domain. Identify the configuration requirements mail routing using a smart host. Unit 2: Customizing Mail System in Domino R5 Duration: 2 - 3 Hour(s) Set up the forwarding address for a user by configuring the forwarding address on the user's Person document. Set up a smart host by using the Configuration  more...

SQL and PL SQL Data Retrieval Techniques ... tables by using an outer join. Retrieve rows within the same table by using a self join. Unit 2: Group Functions Duration: 1 - 2 Hour(s) Identify the features of a group function. Write SQL statements that contain common group functions. Manage null values when using group functions in a SQL statement. Group rows retrieved by using the GROUP BY clause. Retrieve a subgroup of  more...

SQL and PL SQL DML and DDL ...t for a column to ensure that two rows do not contain the same value. Define a PRIMARY KEY constraint using the CREATE TABLE statement. Create a referential integrity constraint for a foreign key column. Define a check constraint to ensure that appropriate values are stored in the table. Create a table within the SQL*Plus environment. Create a table using the rows from an existing table.  more...

Oracle Designer 6i First Class Analysis ...s the first course in a two part series, which covers the same material as the first half of the Instructor Led course Oracle Designer 6i: First Class. The course takes students along a streamlined path through the Oracle Designer development environment. It covers recording business requirements into the Repository including process modeling, entity relationship modeling, and function  more...

Oracle Designer 6i First Class Design Generation ...is is the second title in a series of two, and covers the same material as the second half of the Instructor Led course Oracle Designer6i: First Class. This course takes students along a streamlined path through the Oracle Designer development environment. It follows on from the first title in the series Oracle Designer First Class 6i: Analysis and covers transforming the analysis model into  more...

Windows 2000 Dir Services Infrastructure--Part 1 Active Dir Install .... Identify the advantages and disadvantages of using the same domain name internally and externally. Identify the advantages and disadvantages of using a different domain name internally and externally. Identify the features of Transmission Control Protocol/Internet Protocol (TCP/IP) configuration in Active Directory. Install the DNS Server service. Perform the procedure used to monitor  more...

Exchange 2000 Server--Part 4 Connectivity ...equence the steps involved in routing messages within the same server. Sequence the steps involved in routing messages within the same routing group. Match methods of routing messages with their descriptions. Manage message queues. Identify the features of the link state table. Identify the features of the link state algorithm (LSA). Sequence the steps in the process by which Exchange  more...

Oracle SQL for End Users--Part 2 ...tables by using a non-equijoin. Retrieve rows within the same table by using a self join. Retrieve rows from more than two tables by using an equijoin. Unit 2: Group Functions Duration: 1 - 2 Hour(s) Identify the features of a group function. Return the minimum and maximum values from a group of values by using the MIN and MAX group functions in a query. Perform calculations on a  more...

Oracle9i SQL Data Retrieval Techniques This course covers joins, group functions, subqueries, and the iSQL*Plus report variables. Additionally, this course shows students how to access data from multiple table using joins, aggregate data using group functions, create subqueries, and use iSQL*Plus commands to create customized queries. Learn To: o Identify the four Oracle join types used to display data from more than one table. o  more...

Strategic Decision Making Advanced Decision Making In Strategic Decision Making: Advanced Decision Making, you will learn how to use scenario planning to identify optimal decision outcomes, and how to identify and manage linked decisions. You will also learn how your organization can benefit from employing strategic decision-making techniques. In addition, you will learn how to use decision-making strategies to improve your negotiation skills.  more...

HIPPA Security Awareness Part 2 Security Safeguards for Practitioners ...ose organizations are Business Associates. It teaches the same basic principles of HIPAA but the emphasis now shifts from healthcare end users to those who manage and practice in the health care and insurance industries. Learn To To identify key areas addressed by administrative safeguards. To identify the policies of the security  more...

Virtual Team Mgmt Coaching Virtual Team Members ...am consists of a delivery coordinator, who offices in the same building with you, and an offsite account manager and sales engineer. In the first part of the simulation, you will lead the start-up meeting and will need to take actions that can prevent conflict on the team. During the second part of the simulation, you will meet with the team several weeks later and will need to follow the six  more...

E-Commerce Implementation Issues ... considerations. Identify the methods used to sell the same products to different audiences. Identify considerations for the management of an e-commerce Web site database. Identify factors to consider when integrating legacy systems with e-commerce solutions. Unit 2: Further Implementation Issues (3 hours) Outline further issues in relation to implementing e-commerce.  more...

Windows 2000 Planning Implementing Active Directories - Part 2 ...ws 2000 uses when two conflicting changes are made to the same attribute. Identify the features of Active Directory replication partitions. Identify the effect of latency and convergence on Active Directory replication. Identify the functions of the operations masters used as part of the flexible single-master operations structure in Active Directory. Identify the differences between  more...

CIW Security Professional Operating System Security ...ermissions on moving and copying files and folders on the same partition or across partitions. Identify functions of the permissions associated with share points. Set NTFS permissions. Identify options for viewing file permissions using the ls command. Identify options for changing file permissions using the umask and chmod commands. Unit 3: Assessing Security Risks (2 hours)  more...

Frontline Leadership Preparing to Lead ...e organization. Although their job duties will remain the same, you will need to communicate the organizational differences between Champion and Icon. In addition, it will be important to help both employees adapt from Champion's traditional workplace environment to the learning organizational style that is in place at Icon. Unit 2: Developing Leadership Character (0.5 - 1 hour)  more...

Implementing Managing MS Exchange Server 2003 Installing ...hange Server 5.5 to Microsoft Exchange Server 2003 in the same organization. Identify requirements for an interim upgrade to Microsoft Exchange 2000 Server. Identify key aspects of migrating Microsoft Exchange Server 5.5 to Microsoft Exchange Server 2003 on different servers. Identify key aspects of different clustering technologies. Identify hardware requirements for a Microsoft  more...

The Reasons Why Diversity Matters ...same. All of the workers are of the same ethnicity, gender, educational background, and socioeconomic standing. With a team full of people essentially cut from the same cloth, where do the new ideas come from? How will the company ever be able to see things from a different point of view? Without diversity in the workplace, companies run the risk of becoming monocultural organizations that see  more...

Six Sigma DMAIC Measuring the Process ...rpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely measuring them. That means you'll learn what to measure,  more...

Writing to Reach the Audience ... answer the phone, it would sound very different from the same instructions written for an adult. All effective writing varies by audience--and skilled writers always write to connect with their readers. "Writing to Reach the Audience" instructs people who have to write at work in some easy-to-apply techniques to help them write to their readers, however those readers may vary with business  more...

Trends in Coaching ...chniques that you use for individual coaching will be the same. But when coaching teams, you'll need to run an initial meeting, set boundaries, and deal with team tension. In order for coaching to improve the bottom line for your organization, you must display an ongoing commitment to coaching. Coaching works in all directions--consider upward and peer-to-peer coaching--which is one of the  more...

Six Sigma DMAIC Controlling the Improved Process ... have to work just as hard to maintain your progress. The same thing can be said about an improvement in a business process. Six Sigma Green Belts and team members work hard to achieve the Six Sigma level of perfection in a process, and they have to work just as hard to maintain it. In this course you'll focus on maintaining quality--or, in Six Sigma language, on "controlling" the improved  more...