Online Sample eLearning - Training Resources

Cross Cultural and Intercultural OnLine Virtual Training Web Based Learning ...conomic and political conditions and security and travel. Sample of countries United States (USA), United Kingdom (UK), Germany, Canada, France, England, United States, Singapore, Malaysia, Thailand, Vietnam, Australia, China, India, Korea, Japan and Hong Kong. A unique diagnostic tool that enables you to perform an analysis of your own cultural preferences and compare against colleagues,  more...

Using Surveys to Measure Customer Satisfaction If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere. It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will  more...

Developing Customer Satisfaction Surveys By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art. In this course, you'll learn to use the principles of survey design  more...

Government Contracting Overview of Government Contracts This course begins by defining the rules for doing business with the USG. It then defines the suppliers, how and where to search for opportunities with the USG. The course also provides a review of a sample RFP. Small Business Owners/Small Business Buyers/Small Disadvantaged Business Owners/Small Disadvantaged Business Buyers/New Buyers at Prime Contractors to the USG.  more...

Government Contracting Working with Government Contracts This course reviews a sample RFP & SOW and interactively sets up a Proposal; it reviews a Contract from the USG with information regarding types of contracts. Small Business Owners/Small Business Buyers Small Disadvantaged Business Owners/Small Disadvantaged Business Buyers New Buyers at Prime Contractors to the USG.  more...

Optimizing Email at Work In today's business world, e-mail is used to do everything from processing orders to supplying information. Because of the limitations of telephone communication when people who are very busy or sometimes in different time zones work together, e-mail use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in  more...

Investment Project Analysis and Selection Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will learn how to choose corporate projects based on the different project analysis models and advanced analysis tools. This course is designed specifically for business managers, financial  more...

Properties and Applications of Probability Distributions Whether calculating future process capability or the length of time before product failure, probability distributions are essential to the Six Sigma Black Belt. Distributions and their random variables are the key to determining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of  more...

Six Sigma DMAIC Measuring the Process Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...

Lean Techniques ... model is out of stock and the only one left is the floor sample. Naturally, you inquire about purchasing the sample, but the sales person tells you that the store has a policy of prohibiting this. Why? Wouldn't it make sense to give the customer what he wants exactly when he wants it? Yes, but the furniture store is not a lean business. In fact, the furniture industry uses batch and queue  more...

Object-Oriented Analysis and Design with UML Exploring System Behavior To explain how to capture a system's requirements with use cases Web developers  more...

OS 390 ISPF Programming Dialogs ... when using ISPF dialogs. This course shows how to code a sample dialog in ISPF, based on an extended real-world example. At the end of the course, the student has coded a complete dialog, including panels, menus, help panels, functions, variables, tables, and file skeletons.This course is written to OS/390 version 2.x. This course is designed as a second course, following OS/390 ISPF Dialog  more...

WAN Solutions This WestNet e-Learning module covers ATM concepts, ATM implementation, ATM devices, and SMDS.  more...

COBOL Curriculum ...g Data items Replicated Names and the use of Qualifiers A Sample Program COBOL Arithmetic & Procedures Duration 4 - 5 hours Prerequisites Basic knowledge of Computing Concepts and successful completion of Datatrain s COBOL Basics course or similar Objectives After completing this Course, the student will be able to: - Understand the Procedure Division - Understand Sequence control instructions  more...

GUI Programming with Swing The GUI Programming with Swing WBT is meant for Java and AWT application developers who want to create sophisticated user interfaces using Swing. The course will enable students to acquire an understanding of the Swing container, action, and event classes. The course also describes basic Swing concepts and features in addition to its packages and class hierarchy. It provides sample programs and  more...

SAP R 3 4 6 FI General Ledger Organization and G L Account Within the Computer Based Training course (CBT) SAP R/3 FI General Ledger you will learn to create and post to G/L accounts, post incoming and outgoing payments, display and modify account balances and line items and, finally, perform month-end closing. The following audiences are targeted: All those involved in the use of R/3 for Financial Accounting tasks such as General Ledger management and  more...

Lotus Domino R5 System Administration Part 6: Advanced Internet Mail Routing This is the sixth course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course students will learn how to identify the basic messaging concepts related to the Domino mail system set up SMTP routing and identify sample mail routing configurations; customize Domino mail system by setting up address resolution  more...

Software Quality Assurance In this course the students will follow the process of quality assurance and understand the need for and function of QA in software development. With the aid of a sample quality plan, they will learn the topics and techniques needed to develop and implement a QA plan and ensure quality in software development.  more...

Certification Preparation Guide This course is a guide that prepares students for the Sun Certified Java Programming certification exam. Included with the Guide are test-taking strategies and a sample test. Recommended browser is Internet Explorer  more...

Overview of J2EE Development ...ed for lab equipment. The instructor demonstrates several sample J2EE applications, including Web applications, EJBs, and Web services, and can go into source code and other details to suit the interests of the audience. But the focus is on architecture, and on boiling down a very complex system to its essential features: code portability, components and containers, declarative development.  more...

Oracle 10g Administration ...dents have access to electronic versions of all examples, sample scripts and lab solutions. Approximately 50 of class time is spent on hands-on exercises. LEARNING OBJECTIVES Describe the major architectural components of Oracle10g, including the SGA, background processes and files that make up the physical database. Use the Oracle data dictionary to to determine the  more...

Statistics An Introduction for Beginners http://www. technologyed. com/ courses/ c123/ index. php Course Description Statistics: An Introduction for Beginners is a course specifically designed for students who desire a basic working knowledge of statistics. The basic ideas of descriptive statistical methods are presented, including frequency distribution, measures of location and variation. The course also includes permutation,  more...