Satisfying Customers Training Providers and Trainers
Contacts Plus ...service is saving companies money, while at the same time satisfying customers. ISBN 0-9630464-7-0
& 61478; Customer Relationship Management: The Bottom Line to Optimizing you ROI
By Jon Anton and Natalie L. Petouhoff
Customer Relationship Management recommends effective initiatives toward improving customer service and managing change. Creative methodologies are geared toward building more...