Instructor Led Scorecard Training Classes

HR KPIs Measuring the Effectiveness of Human Resources 'This program is designed for Human Resources professionals who need to evaluate, and report on, the effectiveness of human resources to senior management. The program is also suitable for human resources managers and senior executives who are accountable for the overall contribution of the HR function. This program is worth 25 NASBA CPE?s.Define metrics and the role they play in measuring the  more...

Strategic Thinking and Planning ' This program is designed for All managers and staff who are involved in influencing, formulating or supporting the long term planning and strategy of their department and/or organization, as well as those who are responsible for linking, measuring and improving the performance of others. This program is worth 25 NASBA CPE?s. Define the strategic planning and control process and its main  more...

The Balanced Scorecard Achieving Performance Excellence ' This program is designed for All managers and supervisors, especially those involved in improving performance and measuring results. This program is worth 25 NASBA CPE?s. Link performance measures to strategic goals and objectives. Use Key Performance Indicators KPIs for the measurement and evaluation of performance and productivity at all levels: company, department and individuals.  more...

HR KPIs Measuring the Effectiveness of Human Resources ' This program is designed for Human Resources professionals who need to evaluate, and report on, the effectiveness of human resources to senior management. The program is also suitable for human resources managers and senior executives who are accountable for the overall contribution of the HR function. This program is worth 25 NASBA CPE?s. Define metrics and the role they play in measuring  more...

Certified HR Manager ' This program is designed for Human Resources managers and senior professionals in the function who seek to learn how to manage a human resources function from an executive perspective. Participants of this program will be required to submit one or more projects on HR related topics which will be covered during the program. This program is worth 25 NASBA CPE?s. Define human resources and list  more...

Certified HR Manager This program is designed for Human Resources managers and senior professionals in the function who seek to learn how to manage a human resources function from an executive perspective. Participants of this program will be required to submit one or more projects on HR related topics which will be covered during the program. This program is worth 25 NASBA CPE s.Define human resources and list its  more...

Strategic Thinking and Planning This program is designed for All managers and staff who are involved in influencing, formulating or supporting the long term planning and strategy of their department and/or organization, as well as those who are responsible for linking, measuring and improving the performance of others. This program is worth 25 NASBA CPE s.Define the strategic planning and control process and its main components.  more...

The Balanced Scorecard Achieving Performance Excellence This program is designed for All managers and supervisors, especially those involved in improving performance and measuring results. This program is worth 25 NASBA CPE s.Link performance measures to strategic goals and objectives.Use Key Performance Indicators KPIs for the measurement and evaluation of performance and productivity at all levels: company, department and individuals.Evaluate the  more...

Strategic Thinking and Planning This program is designed for All managers and staff who are involved in influencing, formulating or supporting the long term planning and strategy of their department and/or organization, as well as those who are responsible for linking, measuring and improving the performance of others. This program is worth 25 NASBA CPE s.Define the strategic planning and control process and its main components.  more...

Strategic Thinking and Planning This program is designed for All managers and staff who are involved in influencing, formulating or supporting the long term planning and strategy of their department and/or organization, as well as those who are responsible for linking, measuring and improving the performance of others. This program is worth 25 NASBA CPE s.Define the strategic planning and control process and its main components.  more...

The Balanced Scorecard Achieving Performance Excellence This program is designed for All managers and supervisors, especially those involved in improving performance and measuring results. This program is worth 25 NASBA CPE s.Link performance measures to strategic goals and objectives.Use Key Performance Indicators KPIs for the measurement and evaluation of performance and productivity at all levels: company, department and individuals.Evaluate the  more...

Strategic Thinking and Planning This program is designed for All managers and staff who are involved in influencing, formulating or supporting the long term planning and strategy of their department and/or organization, as well as those who are responsible for linking, measuring and improving the performance of others. This program is worth 25 NASBA CPE s.Define the strategic planning and control process and its main components.  more...

The Balanced Scorecard: Achieving Performance Excellence Objectives: By the end of the program, participants will be able to: Link performance measures to strategic objectives. Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals. Evaluate the feasibility of using the Balanced Scorecard in their organization. Overcome obstacles and find solutions  more...

Strategic Thinking & Planning Objectives: By the end of the program, participants will be able to: Define the strategic planning process and its main components. Implement the strategic planning model to define organizational Critical Success Factors (CSFs). Use CSFs to determine organizational performance measures and Key Performance Indicators (KPIs). Use KPIs to draft an organizational balanced scorecard. Convert a  more...

The HR Scorecard: Measuring Human Resources Objectives: By the end of the program, participants will be able to: Evaluate the impact that Human Resources has on the organization. Identify the various metrics which can be used to assess the contribution of Human Resources. Develop an HR scorecard for measuring HR effectiveness. Define the key competencies for a Human Resources professional in forming a strategic business partnership.  more...

Understanding and Setting Departmental Specific KPIs and the BSC ...ffective Key Performance Indicators (KPIs) and a Balanced Scorecard (BSC) for your organization can help management define, measure and provide a supportive role in maximizing resource utilization to achieve goals. Appropriate KPIs help set and guide people within the organization to focus on activities that add value and at the same time provide management a tool to control the results of the  more...

Not Today Thank You! Essential Sales Skills ...ng first to understand, then to be understood, building a scorecard of areas of customer importance Overcome and Use objections to develop the sales opportunity Critical Closes and the Yes set winning techniques guaranteed to get that yes and close the sale Agenda - Day One Who will I sell to? Identifying criteria for who you will and will not sell to, developing a list of sales  more...

5S - Improving Your Productivity in Workplace This workshop introduce you to a new level of 5S management, complete with a level of achievements for continuous improvement. This level of achievement enable a seamless integration to the management scorecard / key performance indices (KPI) Participants will be given a 'live' opportunity to assess the level of 5S in their respective areas. The session will be videotaped to enhance the learning  more...

Communicating Strategy Using The Balanced Scorecard This workshop walks participants through an actual Balanced Scorecard simulation, including the development of a Strategy Map. Developed by Kaplan and Norton, the Balanced Scorecard is now the preferred approach to implementing strategy, and is in use in corporate, non-profit and government organizations worldwide.  more...

Line Of Sight With Performance Scorecards ...akeholders. Following RCA's proven, six-phase Performance Scorecard model, your managers, supervisors, and leaders can develop and deploy critical performance measures. This highly-interactive program offers a practical approach to developing measures and feedback opportunities across the organization. Incorporating on-the-job application with classroom learning, it enables participants to  more...

Vendor Management Is poor vendor performance driving you crazy? In this 1-Day course you ll learn proven techniques for evaluating and improving vendor performance. Learn how to express your expectations clearly, hold vendors accountable for performance, and develop powerful vendor performance measures. Specific topics include how to: effectively articulate the importance of vendor performance; develop Key  more...