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LBD: Assessment of Social Behavior on-line e-learning cbt (computer based)study at homecourseware Describes the purposes of behavioral assessment, which includes screening, problem identification, treatment selection, and intervention evaluation.  more...
Six Sigma Black Belt Personal Training Library on-line e-learning cbt (computer based) ...stigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus contrived) situations. The Black Belt Library gives  more...
Recruiting & Hiring Training & Certification Program on-line e-learning cbt (computer based) Learn the basics of recruiting and hiring, as well as earn a "Fundamentals Of Recruiting & Hiring" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Recruiting & Hiring Training & Certification Program provides details on the steps necessary to legally and effectively recruit and  more...
Manufacturing Statistics Personal Training Library on-line e-learning cbt (computer based) ...urses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. SPC Workout is a basic yet comprehensive course that makes understanding  more...
Build Your Own BIZ(tm) - How to Hire This course will help you make sound hiring decisions that help you maximize employee retention and return on investment. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your  more...
From 123-CBT Computer Based Training
Screening Applicants on-line e-learning cbt (computer based) ...uring in. What do you do next? You must become skilled at screening applicants so that you can narrow the field to the group of individuals who appear to be best suited to the needs of your organization. In this course, you'll learn how to use applications, resumes, phone calls, and references as screening tools. You'll learn what information to look for, how to assess behavioral information  more...
Preparing as the Interviewee on-line e-learning cbt (computer based) Interviewing isn't what it used to be. Today's interviewers are continually asking interviewees for detailed examples of past performance. Organizations have found that employees tend to do at least as well on new jobs as they did on their old ones. So the information and examples you provide to potential employers will often seal your fate. It's critical that you prepare yourself for behavioral  more...
Recruiting and Selecting Candidates HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals'  more...
Design of Experiments and Validation of Solutions in Six Sigma on-line e-learning cbt (computer based) "We are, I think, in the right road of improvement, for we are making experiments," said Benjamin Franklin. In the Improve stage of the DMAIC process, Six Sigma teams design and conduct experiments to study the nature of relationships between input variables and the response variable(s). They do this by controlling and changing the input variables and observing the effects on the response  more...
Building Cisco Remote Access Networks - Part 3 on-line e-learning cbt (computer based)cd rom ...ify commands used to configure caller identification (ID) screening. Identify features of Integrated Services Digital Network (ISDN) Dial-on-Demand Routing (DDR). Identify commands used to configure Dial-on-Demand Routing (DDR) for Basic Rate Interface (BRI) on a Cisco router. Identify commands used to troubleshoot Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI).  more...
Time Management Overcoming Challenges on-line e-learning cbt (computer based)cd rom ...tion overload. Identify methods of screening information. Identify guidelines for how to control paperwork. Identify ways to handle information. Identify types of files that increase productivity. Identify items that should be filed. Simulation Overview:  more...
Interpersonal Communication Telephone Skills on-line e-learning cbt (computer based)cd rom ...avior callers appreciate. Use screening methods. Distinguish between high and low priority calls. Take accurate messages. Increase your efficiency while on the telephone. Audience This course is for all employees who provide inbound and outbound telephone service.  more...
Telephone Skills Effectively Mng Inbound Outbound Calls on-line e-learning cbt (computer based)cd rom ...r inbound calls and how to deal with them. Guidelines for screening calls, putting a caller on hold, transferring a call and taking messages are taught. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are also covered. Finally, the learner is  more...
From Serebra Learning Corporation
Win2000 Netwk Sec Design Analyzing an Org Sec Reqts on-line e-learning cbt (computer based) ...ries through firewalls and firewall components, such as a screening router, bastion host, dual homed gateway, screened host, and screened subnet. You will learn about delegation of administration in a Windows 2000 network, about object-specific inheritance and blocking of inheritance, and about the planning of trust relationships. Related Exam: Microsoft Exam #070-220: Designing Security for a  more...
Inbound Call Centers People Management on-line e-learning cbt (computer based) Inbound call centers are often the only link between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to  more...
Recruiting and Selecting Candidates HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals'  more...
Recruitment and Selection HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals'  more...
Windows 2000 - Internet and Extranet Security on-line e-learning cbt (computer based) To enable students to design inbound and outbound Internet security solutions and secure partner access to network and to provide an overview of PKI and enable students to design PKI security solutions Students preparing for Microsoft exam 70-220; personnel in medium to very large computing environments that use the Windows 2000 network operating system  more...
Telephone Skills: Effectively Managing Inbound and Outbound Calls on-line e-learning cbt (computer based) ...r inbound calls and how to deal with them. Guidelines for screening calls putting a caller on hold transferring a call and taking messages are taught. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages developing secondary contacts and delivering negative messages are also covered. Finally the learner is guided  more...
From Seletel Informatique
Interview Skills on-line e-learning cbt (computer based) This series examines the interview process, from obtaining an invitation to an interview to follow-up after the interview. The employer's perspective is discussed, and interview preparation is covered in detail. Proper interview demeanor, including listening and answering, asking questions, effective communication, and negotiating is discussed. Strategies for getting past screening interviews,  more...
From JED New Media inc.
Guidelines for Reference Checking on-line e-learning cbt (computer based) To make informed and advantageous hiring decisions, reference checking is crucial. Discover effective techniques for contacting references, formulating powerful questions and obtaining relevant information on potential new hires.  more...
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