Online Second eLearning - Training Resources

Strategic Planning and Management ...nizational longevity. Often times there is need for split second decison making. This course provides a strong foundation and global perspective around the concepts and tools used for Strategic Planning and Management. The course is designed to build on concepts of the previous week and expects interaction and futhering of the knowledge amoung the participants through theory to application  more...

Excellent English: A Writing Review - Part II: Punctuation ...r the watchful eye of our expert instructor. This is the second of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take the courses in sequence, they may also pick and choose the individual courses that suit their needs. Part II of the review covers punctuation, providing  more...

Customer Relationship Management CRM -Part 2 DISCONTINUED--Advanced CRM is the second and final part of our program. The course will teach you how to independently develop a CRM plan for your organization after conducting a focused analysis of your organization`s business processes and customer profile.  more...

Fireworks MX Intermediate Second part of a 3 part course, learning advanced features of Fireworks to create commercial images and effects.  more...

Java 2 -- Building Graphical User Interfaces ...t the background and foreground color of a container. The second unit starts with defining the Label class and its methods. The Label class is used to display a line of read-only text. You will learn to define a button class and use its methods to add a button component. You will also learn to create a checkbox control to turn an option on or off. Additionally, you will learn to create a set  more...

Java 2 -- Applets & Imaging ...procedure for converting an application to an applet. The second unit explains the various attributes of the tag and explains the passing of parameters to an applet from the HTML document containing that applet. The unit also covers intercommunication between two applets contained in the same HTML page. It explains how an applet can have multiple threads. In addition, you will learn how to  more...

Java 2 -- File I/O ... the java.io package are also discussed in detail. In the second unit, you will learn about the Filter stream and Piped stream classes. The unit explains the concept of filter streams in Java, and lists the various Filter classes and their functionality. You will learn how to perform read and write operations using the Filter stream classes. This unit also explains the significance of the  more...

Java 2 -- Advanced Java ... WeakReference, Reference, and SoftReference classes. The second unit covers the architecture of the Java 2 security model. It explains the various mechanisms through which security is enforced in Java and lists the limitations that are imposed on applets. You will learn about the classes that are used to grant permissions to access system resources. This unit also discusses the security  more...

Java 2 -- Enterprise Java ...plains the different methods of the JComponent class. The second unit provides an overview of the different Swing classes. It also explains the different Listener interfaces supported by the Swing components for event handling. It concludes by showing you how to use the Swing components to create a GUI. The third unit provides an overview of Java Servlets. It explains the lifecycle of a  more...

Java 2 -- Advanced java.lang & java.util Packages ...f external processes, and host environment inquiries. The second unit describes the term introspection and its implementation with the Reflection class in Java. This unit also explains the classes and interfaces in the java.lang.reflect package. The methods of identifying the properties of objects at run time are discussed. The unit also explains the process to create objects for the class at  more...

Java 2 -- Extending the GUI ... methods provided in the Menu Class and Dialog class. The second unit explains the event handling mechanism in Java and lists the classes and interfaces of the java.awt.event package. It explains the delegation event model in JDK 1.2 and the three main components of the model: event, event source, and event listener. You will learn about the various AWT event classes. Finally, you will  more...

Java 2 -- Networking ... as UDP, socket, proxy server, datagram, and port. In the second unit, you will learn about the Socket class and its important methods, such as close( ), getInetAddress( ), getInputStream( ), getLocalPort( ), getLocalAddress( ), getOutputStream( ), and getPort( ). You will also learn how the constructors of the Socket class are used to create a socket. This unit also explains about the  more...

Java 2 -- Advanced Enterprise Java ...ding, updating, and deleting records from a database. The second unit explains native methods and the procedure for invoking a native method. It explains how to write the native method implementations in C or C++. The unit also describes the Java Native Interface (JNI) and its methods. You will learn to load and link a native method. Finally, you will learn about the JNI types, data  more...

Cisco CCNA Internetworking Technologies 2 ...tified Network Associate. (CCNA) This unit describes the second and third layers of the OSI reference model, the Data Link layer and the Physical Layer. It describes functions include physical addressing, network topology, error notification, sequencing frames, and flow control for the Data Link Layer and identifies the organizations that define the communication and networking standards for  more...

Fireworks MX Intermediate ...Second part of a 3 part course, learning advanced features of Fireworks to create commercial images and effects. Fireworks MX Intermediate is the second class of a 3-part course; students are required to have access to the Internet and basic Internet and computer (file structure) knowledge, taken the Introduction to Fireworks MX class, have Fireworks MX or Fireworks 4 software installed in  more...

Writers At Work: A Review for Professionals - Part II: Punctuation ...second of four review courses, focuses on punctuation. This is the second of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take the courses in sequence, they may also pick and choose the individual courses that suit their needs. Part II of the review covers punctuation,  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" ...Spanish teachers with experience in teaching Spanish as a Second Language. Your personal instructor will: ? ? Design a personalized training program to meet your individual needs ? Teach your conversation classes in the Virtual Classroom ? Make sure you use the resource tools available at SpanishFirst.com to your best advantage ? Respond to your email inquiries ? Monitor your progress -  more...

Intermediate Technical Writing ...headings, lists, notices, highlighting, and tables. This second course, Intermediate Technical Writing, in the technical-writing certificate introduces you to basic page design such as headings, lists, tables, notices, and highlighting. You`ll learn and be expected to use standard design, format, and style for these page-design elements in the documents you write for this course. These are  more...

ESL for Business - Letters and Memos ... what you write: Do you feel that because English is your second language, you don't communicate as well as others? Do you find your weak writing skills leave you at a disadvantage when it comes to advancement? Do you feel you need to improve your understanding of written English? Welcome to ESL for Business- Letters and Memos. This is one of three ESL For Business courses which target  more...

ESL for Business - Special Documents ... what you write: Do you feel that because English is your second language, you don't communicate as well as others? Do you find your weak writing skills leave you at a disadvantage when it comes to advancement? Do you feel you need to improve your understanding of written English? Welcome to ESL for Business- Special Documents. This is one of three ESL For Business courses which target  more...

ESL for Business - E-mail Communication ... what you write: Do you feel that because English is your second language, you don't communicate as well as others? Do you find your weak writing skills leave you at a disadvantage when it comes to advancement? Do you feel you need to improve your understanding of written English? Welcome to ESL for Business - E-mail Communications. This is one of three ESL For Business courses which target  more...

Client/Server Development and Remote Data Access in Visual Basic ...al Basic application that binds a MS Access database. The second section introduces the student to communicating over the Internet with TCP/IP by creating simple server and client Visual Basic applications that utilize the Winsock control. The final project section builds on skills learned in the first two sections to create a server application that accesses a database and fulfills requests to  more...

Advanced Customer Relationship Management -Part 2 ...second and final part of our program. The course will teach you how to independently develop a CRM plan for your organization after conducting a focused analysis of your organization`s business processes and customer profile. This is an Instructor-Led course Advanced Customer Relationship Management (CRM)-Part 2 In todays highly competitive business environment, knowing your customers well and  more...

Accounting In An Hour ... a meaningful financial opinion?and that relegates you to second-tier status in the minds of your colleagues and superiors. In just one hour, your can learn what it takes to make a profit! Accounting In An Hour? is the acclaimed 60-minute course for non-financial personnel that can help you be more productive and valuable to any organization.Just 60 minutes can put your career in passing gear!  more...

A Day 2 - Chapters 6-9 ...s needed to pass the CompTIA A+ Certification tests. This second of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers an in-depth look at Windows 9x, including installation, configuration, and customization; troubleshooting and benchmarking a PC; using diagnostic software; working with peripherals, with an emphasis on port types and conflict resolution;  more...

Working with Your Customer s Key Players ...erm sales success. In this course, you'll learn about the second major component of the Strategic Account Sales (SAS) approach--communication. You'll start by learning about developing coach relationships in your target account. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an internal "network of coaches" for the sales process.  more...

Gaining Access to Key Personnel at Your Target Accounts ...second major component of the territorial account sales approach: communication. You'll start by learning about coaching relationships. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your target account and dealing with  more...

Managing and Maintaining Brand Equity ...ing a comprehensive and effective three-step process. The second lesson of this course introduces you to the social, legal, and global domain of branding. It's up to you to steer your organization's brand clear of negative social implications by recognizing ethical dilemmas. You must be ever-vigilant to avoid action taken towards you by the FTC and any other legal complications that could bring  more...

The Banking Industry Overview Version 2 Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash  more...

Assessing Performance Continuously ... has to plan to appraise employees he may rarely see. The second stage is changing the annual performance meeting into ongoing communication about performance between the manager and employee. The manager must review and monitor performance, and respond to it by motivating the effective worker and helping the less successful worker. In this way, performance appraisal becomes one of the major  more...

Facilitative Fundamentals Tools and Techniques ...plete your mission? What do you need to get started? This second course in "The Successful Facilitator" series provides you with tips and techniques that will help you become a successful facilitator. You will learn to recognize communication style differences. Learning techniques, like paraphrasing and mirroring, will give you ways to clarify and reinforce what you're hearing and make sure  more...

The Contact Center and the Technical Support Agent In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as  more...

Identifying Your Customers Expectations ...ver what's important to customers is to ask them, and the second lesson of this course shows you how to do just that. You'll learn how to extract the qualitative customer feedback that enables you and your team to focus on delivering the kind of service that delights. Even if you don't have responsibility for undertaking customer surveys, knowledge of the various research methods and the  more...

Using Surveys to Measure Customer Satisfaction ... the potential to cause most customer dissatisfaction.The second lesson describes the various survey methods and explains the situations for which each is the most suited. With this knowledge, you will be able to choose the method that will achieve the maximum response for you within the constraints of available resources and time. The same applies to selecting the most appropriate sampling  more...

Bridge the Expectations Gap ...at precipitate customer dissatisfaction most often.In the second lesson, you'll learn how to conduct a more in-depth service audit, examining each customer-company interaction in the cycle of service, and gaining awareness of what the result of each is likely to be. Are your systems designed for your convenience, or the customers? Do they make it easier or more difficult for customers to do  more...

Leading a Customer-focused Team ... you can manage and support the team's performance.In the second lesson you'll learn how to measure the elements of performance that impact on customer service, after being shown how to differentiate between those that do and those that don't. You'll also learn how to coach for performance improvement, using the method that's the most appropriate for the situation.No prescribed service system,  more...

Mastering Negotiation ... the first step. Unleashing your negotiating power is the second step; however, you can't stop there. You need more than gumption and gusto to become a master negotiator. Commitment and discipline are a necessity. In this course, you will discover ways to develop mastery in negotiation. Adopting the values, attitudes, and beliefs of master negotiators is a significant step in the process. You  more...

Managing Organization Conflict ..."quick and dirty" style of containment and reduction. The second is characterized by approaches that are concerned with resolving the roots of the conflict by finding structural remedies to prevent the conflict from occurring in the future. Another form of a long-term approach is to attempt to prevent conflict from occurring. This is, of course, probably impossible, but this approach is  more...

Introduction to Project Process Groups and Initiating a Project ...doff represents the end of his phase of the race. For the second runner, the handoff represents the beginning. The baton handoff is both a result and an input. In any project, there are many baton "handoffs" that must happen, making the whole project highly interactive. During this interactive experience--called a project--there are interrelated processes that must occur. These processes can be  more...

Six Sigma Listening to the Voice of the Customer "Let the buyer beware." That old business maxim of caveat emptor once struck fear in the hearts of many wary consumers. Now there's a new reality: Competition for consumer attention is intense across all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and  more...

Six Sigma DMAIC Defining the Problem "What's your problem?" It could be said that this is one way to get to the heart of a matter. Of course, there's a better way. In this course, Six Sigma DMAIC: Defining the Problem, Six Sigma Green Belts and team members are given a systematic, objective, and measurable process for quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines  more...

Process Analysis and Documentation ...oints the way to process and performance improvement. The second phase in this methodology is Measure. You cannot hope to improve processes and performance without first knowing where you are, assessing where you want to be, and then planning how to get there, while measuring progress toward the goal all along the way. In the words of an old adage, what gets measured, gets done.In this course,  more...

Collecting and Summarizing Data ...shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for establishing a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current status of performance and processes,  more...

Measurement Systems ...shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for collecting data and establishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and both are responsible for a certain amount of  more...

Leading Generations X and Next ...d work rewards, and career development opportunities. The second lesson focuses closely on Generation X. This generation's work traits, personality traits, and potential workplace conflicts are examined. A separate "threaded" topic shows a Gen X employee's behavior in a protracted work scenario. The third lesson looks closely at the youngest group of workers--Generation Next. Separate topics  more...

Cross-generational Workers in the 21st Century ... outlook, work ethic, and preferred leadership style. The second lesson in the course focuses on the training needs of the generational groups that will foster their success in the workplace of the new century. The generational groups' learning styles will be tied into the training needs. The third and final lesson focuses specifically on the future: competing in the work force in the new  more...

Linux Technology Overview Part 2 Features for Users ...second course in the series provides more detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux, using the shell system, using the X Window system and finding additional  more...

HTML 4 Part 2 Advanced Topics ...second course in a two part series that teaches advanced topics in HTML 4.01. The course covers enhancing web pages, introduces interactivity in web pages, and DHTML and CSS. Learn To • Identify the guidelines for designing and developing a Web site. • Identify the types of image maps used to link images both at the client-side and server-side. • How to create forms by  more...

HTML 4 Part 2 Advanced Topics ...second course in a two part series that teaches advanced topics in HTML 4.01. The course covers enhancing web pages, introduces interactivity in web pages, and DHTML and CSS. Learn To • Identify the guidelines for designing and developing a Web site. • Identify the types of image maps used to link images both at the client-side and server-side. • How to create forms by  more...

Directory Technologies Part 2 NDS eDirectory ...second course in a three part series that teaches the purpose, features, and benefits of eDirectory. It covers how to install and configure eDirectory. It also covers common eDirectory management and troubleshooting tasks. It also discusses the relationship between NDS eDirectory and the Full Service Directory model. Learn To • Understand the concept of NDS eDirectory 8.5. •  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 ...second course in a three part series that teaches server background processes, as well as how to perform partition and replica operations within the Novell NDS environment. This course will cover how to remove a server, how to amend the properties of a server, how to verify process completion and synchronize replicas. Learn To • Cover NDS design guidelines, the concepts of a replica,  more...

Oracle9i Database Admin Create a Database ... Database Administration: Create a Database course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle9i. Participants learn about the concepts associated with storage structure components, management of rollback segments, temporary segments, and indexes. In addition, this course discusses how to create and maintain databases.  more...

BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting ...second course in a five part series that deals with the mapping and managing of document flow. This course covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. The course continues to build upon the scenario companies that form the scenario core of the curriculum, presenting learners with  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...second course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course covers server security, configuring packet filtering and IP routing, and configuring application filters and server publishing. The course also covers VPN  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...second course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course covers server security, configuring packet filtering and IP routing, and configuring application filters and server publishing. The course also covers VPN  more...

C Programming for the Microsoft NET Platform Part 2 ...second course in a five part series that teaches statements and exceptions, methods and parameters, and arrays within the Microsoft C# programming language. The course introduces common statements and exception handling, as well as, how to use methods and parameters and how to create, initialize, and use arrays. Learn To • Identify characteristics of statements. • Identify the  more...

ASP NET Part 2 ADO NET Partitioning Tracing ...second course in a three part series that provides the learner with instruction on using ADO.NET to access data, on separating code from content, and on using the ASP.NET trace feature. The course will cover using ADO.NET to access data from various data sources and allows the learner to practice displaying and customizing data display. The course then describes the different methods of  more...

ASP NET Part 2 ADO NET Partitioning Tracing ...second course in a three part series that provides the learner with instruction on using ADO.NET to access data, on separating code from content, and on using the ASP.NET trace feature. The course will cover using ADO.NET to access data from various data sources and allows the learner to practice displaying and customizing data display. The course then describes the different methods of  more...

CIW Perl Fundamentals Part 2 Manipulating Scripts ...second course in a three part series that students will learn both theoretical and practical instruction on external data Perl scripts. This course will also cover regular expressions and pattern matching, subroutines, and file access and manipulation. Learn To Identify the syntax of pattern binding operators. Match metacharacters with their functions. Identify the syntax of character  more...

IBM DB2 Univ Database V7 1 Transition Part 2 Business Intelligence ...second course in a two part series that students will be introduced to the concept of business intelligence. This course also covers administrative enhancements, and it discusses DB2 family enhancements. Learn To Identify the components of the data warehousing process. Identify the enhancements in Business Intelligence (BI) products available for DB2 version 7.1 Identify the components  more...

IBM DB2 Univ Database V7 1 Transition Part 2 Business Intelligence ...second course in a two part series that students will be introduced to the concept of business intelligence. This course also covers administrative enhancements, and it discusses DB2 family enhancements. Learn To Identify the components of the data warehousing process. Identify the enhancements in Business Intelligence (BI) products available for DB2 version 7.1 Identify the components  more...

SQL Server 2000 Design Implement Databases Part 2 Managing Data ...second course in a five part series that will teach students how to work with SQL Server data. Learn To Identify the SQL Server 2000 system-supplied data types. Add a user defined data type. Match the parts of a data row with their features. Identify characteristics of entity modeling. Identify features of attributes. Identify requirements for logical modeling. Identify the login  more...

SQL Server 2000 Database Admin Part 2 Manag Databases ...second course in a five part series that will teach students how to plan for managing databases with SQL Server 2000. This course also includes both theoretical and practical instruction in the creation and management of objects. Learn To Identify the database option categories. Identify features of the tools used to view database properties. View database information by using SQL  more...

Oracle PL SQL Procedures Functions Packages ...second in a series of three titles. It introduces the learner to the basics of PL/SQL subprograms. This course covers the building and invoking of procedures and functions. Additionally, this course introduces the basics of creating and using packages. L earn To: Identify the types and components of a subprogram. Create a subprogram. Create and use packages. C ontent Emphasis  more...

UNIX--Part 2 Advanced Topics for Users ...second course in the UNIX curriculum teaches end users a little about how UNIX works and handles resources. It shows how UNIX can be best used by advanced users in a UNIX-based enterprise. This course can even act as a starting primer for users interested in becoming administrators. L earn To: Identify the hardware requirements for a UNIX system. Identify the features of job  more...

Cisco Internetwork Troubleshooting Part 2 ...second of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover commands and guidelines for problem isolation and resolution at the network, transport, and application layers of the OSI model. Learn To: Identify symptoms of problems occurring at the network layer. Identify functions of  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...r the organizational structure of the company by adding a second post office. C ontent Emphasis Skills-Based A udience System Administrators who are responsible for the setup, maintenance, and administration of a corporate groupware communication installation. Students should have administration experience with NetWare Administrator and NDS. They should also have an understanding  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...second course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for establishing a remote access  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...second course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for establishing a remote access  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ...second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and volumes; and configure  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ...second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and volumes; and configure  more...

Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access ...second course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS), and Connection Manager.  more...

Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access ...second course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS), and Connection Manager.  more...

Interconnecting Cisco Networking Devices Part 2 ...second course in a 3 part series that prepares learners for the Cisco CCNA ICND exam 640-811 - Interconnecting Cisco Networking Devices. The course introduces fundamental routing concepts. It describes the features, operation, and configuration of Routing Information Protocol (RIP), Interior Gateway Routing Protocol (IGRP), Enhanced Interior Gateway Routing Protocol (EIGRP), and Open Shortest  more...

Designing Cisco Internetwork Solutions Part 2 ...second of five courses in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers Campus design methodology and models, Enterprise Edge WAN design methodology, WAN technology, and IP addressing, including IPv6. Learn To: Identify factors to consider when designing an Enterprise Campus. Match types of  more...

Oracle Designer 6i First Class Design Generation ...second title in a series of two, and covers the same material as the second half of the Instructor Led course Oracle Designer6i: First Class. This course takes students along a streamlined path through the Oracle Designer development environment. It follows on from the first title in the series Oracle Designer First Class 6i: Analysis and covers transforming the analysis model into design level  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting ...second in a two-part series based on Oracle8i Network Administration. This series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn  more...

Oracle8i Backup and Recovery Troubleshooting Recovery ... Backup and Recovery: Troubleshooting and Recovery is the second course in a two part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally, users will be introduced to the different types of Oracle  more...

Oracle8i Performance Tuning Managing Memory Disk I O ...second in a three-part Oracle8i Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log buffer. Finally, participants will  more...

Oracle8i Database Admin Create Databases ...second in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Identify and create a database.  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 ...second course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Identify the static and dynamic routing process. Implement routing and manipulate static  more...

Lotus Domino R5 Sys Admin Part 2 Replication Mail Routing Basics Strategies ...second course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to identify the significance of replication in Domino R5 network administration and select the appropriate replication topology in a given situation; and sequence the steps of mail routing in Domino mail system and  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...second part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the basic concepts of OSPF and routing tables. Configure and manage a single OSPF area. Configure multiple OSPF areas and virtual links. Configure OSPF for external routing.  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...second part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Create groups and resources in a cluster. Configure the general, failover and failback configuration properties of a group. Configure a printer, an application and a service for  more...

Macromedia Captivate 1 0 Developing Movies ...second in a three-part series that focuses on the adding of components while creating Captivate movies. This course also introduces the user to the basics of customizing a Captivate movie. Learn To: Identify the steps to add images, buttons, click boxes, text entry boxes, and rollover captions to a slide. Identify the steps to add audio and playback controls to a movie. Identify  more...

Windows NT Server 4 0 Analysis and Optimization ...second course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...second part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the basic concepts of OSPF and routing tables. Configure and manage a single OSPF area. Configure multiple OSPF areas and virtual links. Configure OSPF for external routing.  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...second part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Create groups and resources in a cluster. Configure the general, failover and failback configuration properties of a group. Configure a printer, an application and a service for  more...

Windows NT 4 0 Core Technologies Support - Part 2 ...second course in a four-part series intended for network support Professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network, integrate,  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To: Create and administer network  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To: Create and administer network  more...

Oracle Reports R6 Enhance Reports ...second in a three-part Oracle Reports series that is based on Oracle Reports Release 6. The goal of this course is to enable developers to construct complex reports and charts using Oracle Reports. This course introduces the learner to the key features of the Data Model editor, Layout Model objects and their properties. The course also enables the learner to enhance matrix reports by modifying  more...

Oracle Form Builder R6 Enhancing the User Interface ...second in a six-part Oracle Developer series based on Oracle Developer Release 6. This course describes how to create input and non-input items, how to create lists of values (LOVs) and editors to support text items, and how to create forms using multiple windows and a variety of canvas styles. Additionally, this course covers ways to add functionality to items by creating triggers containing  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...rt. After analyzing temporary tablespace, determine if a second tablespace for temporary sorts is needed. Unit 3: Tuning Rollback Segments Duration: 1 Hour(s) Match uses of rollback segments with their definitions. Identify where a new transaction will start placing its rollback entries given a graphic representation of rollback segment activity. Identify which system has well  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ...second in a three-part Oracle8 Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log buffer. Finally, participants will  more...

Oracle8 Network Administration Net8 Configuration and Troubleshooting ...second course in a two-part series based on Oracle8 Network Administration. This course introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ...second course in a two-part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally, users will be introduced to the different types of Oracle recovery methods and how to recover from the loss of a Recovery  more...

Oracle8 Database Administration - Create Databases ...second in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Plan and create a database.  more...

Oracle Report Builder Enhancing Reports ...second in a three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course introduces the learner to the ways to enhance a report using the Data and Layout Model. In addition, this course will help participants learn how to modify layout objects and enhance matrix reports. L earn To: Enhance a report using the Data Model. Understand the Layout  more...

Oracle Form Builder Enhancing the User Interface ...second in a six-part Oracle Form Builder series based on Oracle Developer/2000 Release 2. This course helps participants learn how to create input and non-input items, and support text items with Lists of Values (LOVs) and editors. Additionally, users will learn to create triggers and add functionality to them. L earn To: Create input and non-input items. Create Lists of Values  more...

C Programming - Part 2 ...second in a four-part series on C++ Programming, which is based on ANSI C++. The focus of this course will be on the object-oriented (OO) capabilities of C++. Students will gain the skills and knowledge needed to effectively create and manage classes, work with functions and operators, and take advantage of inheritance. L earn To: Override the assignment operate. Initialize objects.  more...

C Programming - Part 2 ...second in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. In this course, students will learn about arrays, pointers, and user-defined data types. L earn To:  more...

NetWare and Windows NT Integration - Part 2 ...second in a three-part series on Integrating NetWare and Windows NT. This course covers managing Windows NT user security, multiple-domain Windows NT networking, and integrating NetWare and Windows NT. L earn To: Identify featues of the Windows NT security system. Administer various network security policies. Create different types of user profiles. Set up system policies.  more...

NDS Design and Implementation Part 2 ...second course of a two-part series on Novell NDS Design and Implementation. This series will provide the knowledge and skills necessary to create a Novell Directory Services (NDS) design and implementation strategy. This course will cover planning the user environment and NDS design implementation. L earn To: Plan the user environment to provide access to the network resources.  more...

Exchange Server 5 5 Design Implementation - Part 2 ...second course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Understand the process of communication and information management between Microsoft Exchange servers in a site within a Microsoft Exchange organization.  more...

Exchange Server 5 5 Concepts and Administration - Part 2 ...second course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Describe client installation requirements and select the installation method to be used for installing an Outlook client. Describe the optional tabs in  more...

Outlook 2000 Fundamentals Course Overview This course prepares IT Professionals to identify the basic features of Outlook 2000, send messages and use the Calendar feature effectively. L earn To: Identify Outlook 2000 Basics. Communicate with Outlook 2000 Messages. Schedule with Outlook 2000 Calendar. C ontent Emphasis Skills-Based A udience This course is intended for end users using  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2 ...second course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the design characteristics of OLAP systems and Aggregate schemas; identify the data warehouse models; identify the Data Transformation  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 2 ...second course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Identify the definition, features of MFC key classes and the differences between SDK and MFC, static and dynamic and regular vs. extension MFC DLLs.  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 2 ...second course in a five part series that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify the features, installation requirements, constituents, supporting services and command line utilities of Microsoft Transaction Server (MTS), and the elements and views of the MTS Explorer interface. Manage and deploy packages in  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 2 ...second course in a five part series that will provide students with the skills to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use class modules to define and create an instance of a component. Students will also be provided with the basic instruction on the ActiveX Controls feature of Visual Basic 6.0. L earn  more...

Visual InterDev 6 0 Building Web Sites and Pages ...second course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the deployment stages of a Web project and create a Web project; deploy applications on the Web and use the team development tools  more...

Professional Selling Over the Phone Closing a Sale ...you a a re properly prepared to close the sale. In the second half of this simulation, you will call Roger McAlister at Kopy Kat Printing to close the sale of five new commercial printers for a new store Kopy Kat is opening in two months. In previous conversations with Roger, you have sent him brochures, answered questions, and most recently, requested today a a s appointment. If you  more...

NetWare 5 Administration - Part 2 ...second in a five-part series on Novell NetWare 5 Administration. This course covers Novell Distributed Print Services (NDPS) and managing the file system. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Set up and configure network printing services by using Novell Distributed Print  more...

NetWare 5 Advanced Administration - Part 2 ...second course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover queue-based network printing, network file systems, and network and server optimization. L earn To: Set up network printing by defining Novell Directory  more...

Crystal Reports v10 Introduction to Report Design Part 2 ...second in a three-part series that focuses on organizing and customizing your reports. This course covers the key concepts associated with grouping, selecting, and summarizing fields and data in Crystal Reports v10. In this course, you will also learn to modify settings and format reports. Learn To: Identify the options for creating and modifying a group in a report. Identify the  more...

Networking Technologies Series TCP IP Protocols ...second in a three-part series on Transmission Control Protocol/Internet Protocol (TCP/IP). Participants will learn about Internet, Transport Layer, Gateway, Routing, and Application Layer Protocols. L earn To: Identify the features, functions and structure of the three TCP/IP protocols: Internet Protocol (IP), Internet Control Message Protocol (ICMP) and Internet Protocol next  more...

SAP R 3 and the Euro ... factors determining the introduction of the EURO and the second unit examines the conversion process itself. L earn To: Effects on corporate strategy. Effects on company areas. Purchasing and sales. Business objectives. General and special objectives. Conversion scenarios. C ontent Emphasis Informational A udience This course has been primarily designed  more...

Business Intelligence ...tself and not on how it interacts with related areas. The second section takes a more detailed look at the concepts discussed in the first section. Specific aspects of design and architecture are considered and possible Business Information Warehouse solutions presented. This section also explains the fundamental difference between the Data Warehouse and ERP systems and looks at a number of  more...

C Foundation for Non-C Programmers - Part 2 ...second part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course introduces the skills needed to be able to begin to use C++'s Object-Oriented (OO) features. Students will hearn how to create, use, and extend classes, as well as how to populate those classes  more...

Building Cisco Remote Access Networks - Part 2 ...second in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) v2.0 exam. The course offers an overview of cable and DSL technology, the configuration and troubleshooting of DSL, Virtual Private Networks, and the creation of IKE and IPSec security policies. Learn To: Identify features of broadband technology. Identify features of  more...

Data Modeling - Develop Depth to Your Models ...second course in a two-part series which covers Data Modeling. You will begin by learning a top-down, systematic approach to database development using entity-relationship models and normalization. Then you will use this approach to identify and define business information requirements both in the course and within your work environment. This course can be used as part of Oracle's integrated  more...

Object Analysis Design Design Implementation ...second title in a series of two, and covers the same material as the second half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development. It follows on from the first title in the series Object Analysis and Design: Requirements and Analysis and teaches the student how to apply a  more...

Oracle SQL Specifics Retrieving and Formatting Data ...or to return rows returned by the first query but not the second query. Identify SET operator rules. Use a dummy column and a datatype conversion function to match the number and datatypes in a compound query. Use the ORDER BY clause to sort a compound query. Unit 5: Utilizing Subqueries Duration: 1 Hour(s) Perform a query with an embedded subquery. Perform a query with a  more...

Oracle SQL Specifics Creating and Managing Database Objects ...second in a two-part series on Oracle SQL Specifics that will teach participants how to use commands, functions, and operators supported by Oracle as extensions to standard SQL. Users will learn how to create and manage tables, build integrity constraints, and use the COMMIT and ROLLBACK statements to control transactions. Learners will create and maintain views, sequences, indexes and  more...

Oracle SQL and SQL Plus Advanced SELECT Statements Course Overview This course is the first course in a two-part series which covers advanced SQL and SQL*Plus. This course introduces the learner to the advanced SELECT statements and the use of subqueries in Oracle Statements. In addition, this course explores the functions used in Oracle and covers the use of set operators to combine two or more queries. L earn To: Write single-row  more...

Oracle SQL and SQL Plus SQL Plus and Reporting ...second course in a two-part series which covers advanced SQL and SQL*Plus. This course introduces the learner to the fundamental concepts of SQL*Plus and queries using SQL*Plus runtime variables. In addition, this course explores saving customizations and enhancing query output. L earn To: Identify the fundamental concepts of SQL*Plus and write queries using SQL*Plus runtime  more...

Oracle SQL Tuning Tuning SQL and the Optimizer ...second in a two-part series on SQL Statement Tuning. This course will help application developers to design SQL statements that can reuse parsing and influence the optimizer to improve performance. L earn To: Identify the factors that affect network traffic. Identify the factors that affect parsing. Identify the guidelines for the reuse of parsed code. Identify the factors in  more...

SQL Server 7 0 - Implementing a Database - Part 2 ...second course in a five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Implement data integrity. Create and maintain indexes. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for implementing a database solution with Microsoft SQL  more...

SQL Server 7 0 System Administration - Part 2 ...second course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Work with Microsoft SQL Server is and Work with Microsoft SQL Server 7.0, its architecture, security, and database structure. Understand the basics of SQL Server databases and how to create databases and other  more...

Site Server 3 0 Implementation - Part 2 ...second course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to identify the concepts considered when planning a catalog; perform the steps to modify an existing Web page to search catalog categories; create  more...

Visual InterDev 6 0 Building Web Sites and Pages ...second course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the deployment stages of a Web project and create a Web project; deploy applications on the Web and use the team development tools  more...

IIS 4 0 Creating Configuring a Web Server - Part 2 ...second course in a four part series that will provide students with the knowledge to support the various features of Microsoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server. L earn To: Identify the Microsoft Windows NT and Internet  more...

NetWare 5 Administration - Part 2 ...second in a five-part series on Novell NetWare 5 Administration. This course covers Novell Distributed Print Services (NDPS) and managing the file system. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Set up and configure network printing services by using Novell Distributed Print  more...

NetWare 5 Advanced Administration - Part 2 ...second course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover queue-based network printing, network file systems, and network and server optimization. L earn To: Set up network printing by defining Novell Directory Services  more...

Oracle e-Business 11i System Admin Fundamentals 2 ...second course of five that teaches 11i System Administrators the concepts and fundamentals of their role. The first unit covers the definition and management of Concurrent Managers. The second unit covers managing profile options and creating and incorporating custom programs. The final unit covers user auditing and resource monitoring. Learn To: Identify key features of concurrent  more...

NetWare Service and Support Upgrade - Part 2 ...second in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course will cover installing, configuring, and troubleshooting various types of networks and network storage devices. L earn To: Install, configure and  more...

NetWare Service and Support Upgrade - Part 5 ...teps that are involved in analyzing excessive packets per second. Trace the CRC errors by using LANalyzer for Windows. Trace the cabling system problems by using LANalyzer for Windows. Trace an incorrect frame type error by using LANalyzer for Windows. Trace short packet errors by using LANalzyer for Windows. Trace server overload problems by using LANalyzer for Windows. Isolate the fault  more...

SQL and PL SQL Data Retrieval Techniques ...second in a three-part Oracle series that is based on the ILT course Introduction to Oracle: SQL and PL/SQL. This course describes how to access data from more than one table using joins and aggregating data using group functions. This course also describes how to embed a SQL statement in a clause of another SQL statement to enhance the power of SQL queries. In addition, how to use SQL*Plus  more...

Windows 2000 Network--Designing Security Part 2 Sec Local Network ...second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will also learn  more...

Windows 2000 Network--Designing Security Part 2 Sec Local Network ...second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will also learn  more...

Project 2000 Proficient User ...second course in the two-part series will add to the skills and knowledge gained in the first course. In this course, students will gain proficiency with Project Central, be able to customize a Project plan and use advanced functions. L earn To: Perform advanced functions to manage a project. Manage multiple projects, tasks, and resources. Create and applying a template to create  more...

Red Hat Linux Part 1 User Fundamentals ... with little to no previous Linux or Unix experience, the second group will have some Linux or Unix experience, but want to learn about Linux or the basics of System and Network Administration. Learners who start the curriculum with the first user fundamentals course will have experience of other O/S, but assume that they are completely Linux inexperienced. T otal Learning Time 6 - 8  more...

Red Hat Linux Part 2 Advanced Topics for Users ...second course in this Linux Essentials series provides more detailed information about working within the Linux shell environment. This includes customizing the Shell environment and shell functionality. It also covers standard input, output, and file compression. The course examines data backup processes and procedures. The learner will also learn how to control processes and access remote  more...

SCO SVR 5 --Part 2 Network Administration ...second course in the SCO SVR 5 implementation track covers internetworking connectivity, systems, services, and security. Wherever possible, It focus's on the tools and features specific to SCO SVR5. L earn To: Identify the features of the Printer Setup Manager. Identify the command-line interface (CLI) commands used to configure printing in UnixWare 7. Identify the UnixWare 7 SAC  more...

Solaris--Part 2 Network Administration ...second course in the Sun Solaris implementation track covers internetworking connectivity, systems, services, and security. Wherever possible, It focus's on the tools and features specific to Solaris. L earn To: Identify the characteristics of the print service. Identify the CLI commands used to add a network printer. Identify the CLI commands used to manage print queues and jobs.  more...

XML Programming--Part 1 Components Style Sheets ...ge (XSL). This course will provide the foundation for the second course in the series. L earn To: Identify the features and functions of XML. Identify the stages in the development of markup languages. Identify the tags in XML document structure. Identify the functions of data modeling in XML. Associate a Document Type Definition (DTD) with an XML document. Define elements  more...

XML Programming--Part 1 Components Style Sheets ...ge (XSL). This course will provide the foundation for the second course in the series. L earn To: Identify the features and functions of XML. Identify the stages in the development of markup languages. Identify the tags in XML document structure. Identify the functions of data modeling in XML. Associate a Document Type Definition (DTD) with an XML document. Define elements  more...

XML Programming--Part 2 DOM SAX XSLT ...second course of the XML curriculum and teaches more of the skills needed to implement XML in an enterprise situation. It will cover processing XML documents using the Document Object Model (DOM) and parsers, using the Extensible Linking Language (XLL), and using XML with databases, and developing XML-based enterprise applications. L earn To: Identify the features and functions of  more...

XML Programming--Part 2 DOM SAX XSLT ...second course of the XML curriculum and teaches more of the skills needed to implement XML in an enterprise situation. It will cover processing XML documents using the Document Object Model (DOM) and parsers, using the Extensible Linking Language (XLL), and using XML with databases, and developing XML-based enterprise applications. L earn To: Identify the features and functions of  more...

Oracle e-Business 11i System Admin Fundamentals 1 ...izing responsibilities, and managing menus and forms. The second unit of the course covers the management of requests, request groups, and request sets. Learn To: Identify key aspects of application security management. Create a new application user. Identify considerations for defining data groups. Identify key features of concurrent program and report management. Submit a  more...

Oracle SQL for End Users--Part 2 ...second in a two-part SQL for End Users series that is based on Introduction to Oracle: SQL and PL/SQL. In this course, the learner displays data from multiple tables by using equijoins, non-equijoins, and self joins. In addition, this course introduces the use of group functions in a SQL statement to display information about groups of rows in the database. This course also covers how to embed  more...

Office XP New Features Part 2 Access Outlook FrontPage ...second course in a two part series that presents the learner with the second of two sets of new features available in the Microsoft Office XP software. The course emphasis is on database, e-mail, and Internet software. Learn To Identify the undo and redo capabilities of Access 2002. Learn To: Identify the features of error logging in database conversions. Learn To: Convert a database from  more...

XML Building XML-Based Web Applications Part 2 ...second course in a five part series that presents an introduction to the treatment of validation technologies within XML. DTDs are covered, presenting detail on DTD elements and attributes and entities. XML Schemas are then introduced, emphasizing the advantages of schemas over DTDs and then covering data types and namespaces within XML Schemas. The course then covers the treatment of the  more...

XML Building XML-Based Web Applications Part 2 ...second course in a five part series that presents an introduction to the treatment of validation technologies within XML. DTDs are covered, presenting detail on DTD elements and attributes and entities. XML Schemas are then introduced, emphasizing the advantages of schemas over DTDs and then covering data types and namespaces within XML Schemas. The course then covers the treatment of the  more...

UNIX Shell Programming Part 2 C Shell ...second course in a three part series that presents students with both theoretical and practical instruction on features of UNIX Shell Programming. This course will provide an introduction to UNIX shells in general, however, it will focus on programming in the C shell. Additionally, students will learn about the Sed utility. Learn To • Identify features of the C shell. • Match  more...

Crystal Reports 8 5 Introductory Report Design Part 2 ...second course in a two part series that builds on the information taught in the first course, Crystal Reports 8.5: Introductory Report Design Part 1 (13889). Learners will be working with formulas, linking reports, working with Cross-tabs, formatting sections, creating charts, and creating geographical maps. After completing this course, learners will be able to use some of the advanced Crystal  more...

CIW JavaScript Fundamentals Part 2 Program Development ...second course in a two part series that presents students with both theoretical and practical instruction on features of the JavaScript programming language. This course will cover interactive forms and their development. Students will also learn about cookies and JavaScript security issues, and how to use frames, targets, and image maps. Additionally, students will learn how to create and  more...

MS Win XP Install Admin Part 2 Networks Desktops ...second course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. This course discusses how to troubleshoot the boot process, and the different stages of the boot process. It also covers system restore and Automated System Recovery process as a means of returning the computer to its previous state, and how to install and support computers running  more...

MS Win XP Install Admin Part 2 Networks Desktops ...second course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. This course discusses how to troubleshoot the boot process, and the different stages of the boot process. It also covers system restore and Automated System Recovery process as a means of returning the computer to its previous state, and how to install and support computers running  more...

WebSphere MQ Programming II ...second course covers remote queuing, transaction support and triggering, MQI security, message groups and segmentation, and distribution lists. Coverage of the MQI is completed. Learn To To identify features of remote queuing. To differentiate between datagram, request, reply, and report message types. To  more...

WebSphere MQ Programming II ...second course covers remote queuing, transaction support and triggering, MQI security, message groups and segmentation, and distribution lists. Coverage of the MQI is completed. Learn To To identify features of remote queuing. To differentiate between datagram, request, reply, and report message types. To  more...

Office XP Collaborative Solutions Part 2 ...second course in a two-part series that provides the learner with an introduction to Knowledge Management, and how SharePoint Portal Server facilitates this. Topics include, portal server's difference from team services, principal areas of data sharing within SharePoint Portal Server, data access and search mechanisms. Digital dashboards are covered in considerable detail of setup, content  more...

Windows 2000 Network Mgt Part 2 Resources Web Services ...second course in a five part series that teaches shared network resources, including shared printers and shared folders. The course covers how to publish resources, configure permissions, and configure disk quotas. This course also teaches about Internet Information Services (IIS) configuration, including virtual directories, virtual servers, and configuring authentication for Web sites.  more...

Business Travel Safety Forming a Corporate Travel Safety Program In "Business Travel Safety: Forming a Corporate Travel Safety Program," you will learn how to facilitate safe and efficient travel for employees. You will learn best practices for developing a corporate travel safety program, how to choose the best travel agency for your organization, and why it is important to prepare for emergencies before traveling. Learn To  more...

Commerce Server 2000 Design Impl Part 2 Users Objects Catalogs ...second course in a five part series that covers the importance of user authentication and how to set up identification, authentication, and profiling systems for anonymous and registered users. The course also focuses on catalogs in a Commerce Server Web site, the tools used to create one, and the skills required to build Web pages to browse and search catalogs. Learn To: o Identify  more...

i-Net Part 2 Servers Clients Performance ...second course in a four part series that presents students with instruction on the main Internet servers, application server providers, and how to configure and use Internet clients. The course also teaches about site monitoring procedures and client-side and server-side caching. Learn To: o Identify features and functions of a Web server. o Identify features and functions of an e-mail  more...

Defining Microsoft NET Solution Architectures Part 2 ...second of a four-part curriculum that prepares the learner for Exam 70-300. The course starts with coverage of Specification development. Comprehensive coverage is then given to the Conceptual Design and then the Logical Design phases of the design process. There are three case studies, covering the three main areas of the course. Elements of the .NET Framework are addressed at all critical  more...

CIW Enterprise Specialist Part 2 CORBA Servers Adv Features Security ...second course in a five-part series that covers the building of CORBA servers, and advanced features such as Factory and callback objects, exceptions and DII, and CORBA security. The participant will learn how to use the IDL-to-Java compiler to generate server skeletons and how to implement CORBA objects using these skeletons. Server IDL skeletons, CORBA servers and naming services, and server  more...

Defining Microsoft NET Solution Architectures Part 2 ...second of a four-part curriculum that prepares the learner for Exam 70-300. The course starts with coverage of Specification development. Comprehensive coverage is then given to the Conceptual Design and then the Logical Design phases of the design process. There are three case studies, covering the three main areas of the course. Elements of the .NET Framework are addressed at all critical  more...

Systems Analysis Using Client Server Model Part 2 Object Tech ...second course in a three part series that students will learn how to plan for client server analysis and design using object technology. This course will cover an introduction to client server analysis and design, an introduction to object technology, how to use object technology in client server analysis, and how to use object technology in client server design. Learn To: o Identify  more...

Workflow Mgmt Part 2 Workflow Products ...second course in a two part series that teaches students how to deal with key vendor workflow products. This course will cover an introduction to workflow products, key vendor strategies and GroupWare. Learn To: o Match workflow architecture structural layers with their features. o Identify the characteristics of role definition in a workflow architecture. o Match types of workflow  more...

Database Technologies Introduction to SQL ...second in a two-part series, this course will teach students the fundamental skills and knowledge needed to acquire a foundation-level understanding of SQL. Building on the basic relational database skills and knowledge acquired in the first course, this course teaches students the essential SQL statements, and associated variations, needed to perform fundamental data access and manipulation on  more...

Macromedia FreeHand MX Part 5 ... create symbols and how to export and import them. In the second lesson, the Styles panel is covered, as well as how to add and apply styles. Finally, participants learn how to import artwork. Learn To To identify features and functions of the Library panel. To create a symbol using the Library panel. To  more...

Lotus Domino 6 for Release 5 Administrators Part 1 ...erver-based Certificate Authority (CA). o To register a second-level organizational unit (OU). o To identify steps for migrating a second-level organizational unit (OU) certifier to the Certificate Authority (CA) process. o To identify features of Domino 6 policies for policy-based management. o To identify features of a policy settings document. o To create an organizational policy.  more...

Lotus Domino 6 for Release 5 Administrators Part 2 ...second course of the series on the new features of Domino 6. This course teaches how to manage Web users and files. You will also learn how to control mail and about the LDAP enhancements in Domino 6. Finally, you learn about performance optimization in Domino 6. This includes monitoring the server environment and the various methods used to improve performance. Learn To: o To identify  more...

Understandng Wireless Sol Part 2 IEEE 802 11 Standards WLANs ...second course in this curriculum goes into detail on the IEEE WLAN Working Groups, looking at each of the 802.11 Standards in detail. It then looks at the basic components of WLAN networks. The second half of the course covers the structure and parts of WLAN topologies and structures and finishes with comprehensive guidelines on designing a WLAN. Learn To To  more...

Understanding Wireless Sol Part 3 WWANs Wireless Security ...l technologies that exist in the fixed wireless area. The second half of the course focuses on the issue of wireless security, looking at the types of security risks that exist, elements of cryptography and the principal wireless security protocols. Learn To To identify key features of Wireless Wide Area Networks (WWANs). To identify  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ...second of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To To identify features of name  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ...second of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To To identify features of name  more...

Call Center Mgt Measuring Quality Performance ... Service, will be sitting in on the meeting. This is your second meeting with Paul, and it has already been decided that Icon will purchase the equipment from VoiceRally. Your goal during the meeting is to choose the best VRU features for your call center, as well as determine other strategies that can be used to manage call volume. Unit 2: Managing for Excellent Call Center Service (0.5 - 1  more...

Recruiting Retention Keeping Your Good Employees ...ack session with Bruce Madison, a Line Supervisor for the second shift. Bruce has recently lost three key employees from his team, so your goal during this session is to determine why the employees left, as well as what can be done to prevent this from happening in the future. Unit 3: Job Structure and Coaching (1 - 2 hours) Identify aspects to consider when analyzing  more...

Exit Interviewing Skills Conducting an Exit Interview ...ll as establish effective guidelines for doing so. In the second part of the simulation, you will meet with Dean Kramer. Dean is upset at how several issues were handled following a recent reorganization of the department and has decided to leave the company. To complete the simulation, you must apply the guidelines for conducting a face-to-face exit interview and ensure that Dean remains calm.  more...

Succession Planning Setting Up a Succession Planning Program ... plan, how to communicate and provide training in it. The second part of the course focuses on identifying key roles within your organization, developing a talent bank, and guidelines on employing individual develop plans. It gives coverage also to planning for future requirements. Learn To Identify legal and diversity issues to consider when developing your  more...

Business Problem Solving The Problem Solving Process ... 1 hour) Select the parts of the second phase of the problem-solving process. Select process-based strategies for generating solutions. Identify creative-visualization strategies for generating solutions. Given a scenario, identify the solution generation strategy being used.  more...

Managing the Expert Managing the Unique Needs of Experts ...re leaving for a two-week vacation later that day. In the second part of this simulation, you will meet with Bruce again three months later. You have been receiving e-mails from Bruce's co-workers complaining of his prima donna attitude. Together, you and Bruce will identify pitfalls of a prima donna attitude and discuss ways to manage it. Unit 2: Expert Power and Politics (0.5 - 1 hour)  more...

Business Ethics Managerial Business Ethics ...ring a number of key accounts to Icon if he is hired. The second candidate, Douglas Wright, is a hard-working Account Executive with over seven years of experience at Icon. Icon has a strong policy of promoting candidates from within. As Regional Sales Director, you will need to exhibit the characteristics of an ethical manager and demonstrate a moral management style in order to assist  more...

Team Leadership Developing A High Peformance Team ...uting Hardware and Software division. You are having your second meeting to plan for your division's most important trade show, the CST Expo. You will meet with your supervisor, Dean Kramer, Marketing Director, Ronald Spear, Customer Service Manager, and Elizabeth Thomas, Sales Director. You need to follow the steps for building a team communication process. Unit 3: Leading Effectively (1 - 2  more...

Virtual Team Mgmt Coaching Virtual Team Members ...actions that can prevent conflict on the team. During the second part of the simulation, you will meet with the team several weeks later and will need to follow the six steps for developing and implementing solutions. Unit 2: Coaching for Performance on a Virtual Team (0.5 - 1 hour) Sequence the five steps of the coaching process. Follow the  more...

Microsoft Project 2003 Proficient User ...second course in a two-part curriculum covers Project 2003 proficiency-level skills, i.e. advanced management of Tables, Views, and Reports, the customization, automation, and exchange of data, Project consolidation and collaboration, and Project Server and Project Web Access. Learn To: Identify features of earned value tables. Create a custom table. Identify options for  more...

Lotus Domino R5 Development Part 2 Application Devel Fundamentals ...second course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to create a database in Domino Designer and identify  more...

Oracle e-Business 11i System Admin Fundamentals 5 ...st unit covers the key components of Oracle workflow. The second unit covers the management of Workflow processes and notifications. The third unit covers guidelines for using Workflow Manager and Oracle Alert. Learn To: Identify features of workflow management systems. Identify features of business events in Oracle Workflow. Identify the components of the Oracle Workflow  more...

Dreamweaver 4 ...second course in a three part curriculum about Macromedia products that can be used for Web design. This course teaches students how to use Dreamweaver 4. Additionally, they will learn the basic and intermediate skills needed to create interactive Web sites using Dreamweaver. Learn To • An overview to Dreamweaver 4. • Identify site planning and management. • Identify  more...

CIW Site Designer Part 2 Basic Web Technologies ...second course in the series teaches about Web technologies, including HTML, tables, HTML frames, metadata and cascading style sheets. It provides learners with the opportunity to practice working with all of these technologies. Learn To • Identify HTML concepts. • Create page structures with tables and frames. • Identify the uses of metadata tags. • Identify how  more...

CIW Fundamentals of CGI Using Perl Part 2 Advanced Features ...second course in a two part series that presents students with both theoretical and practical instruction on managing files and databases. This course will cover manipulating files, databases, and CGI security issues. Learn To • Identify the syntax used to save form data by using the param method. • Identify characteristics of the save method. • Identify the syntax used  more...

CIW Dynamic Server Pages Part 2 ...second course in a three part series that students will learn about PHP and introduces Microsoft Active Server Pages (ASP) and VB Script. Additionally, this course will cover debugging PHP, PHP security, introduction to ASP, using VBScript, ASP intrinsic objects, and ASP default components. Learn To • Identify errors and debugging in PHP. • Identify security issues in PHP.  more...

CIW Database Specialist Part 2 Logical Physical Design ...second course in a four part series that teaches students about normalization, and logical and physical database design. This course will cover the normalization about the first, second, and third normal forms, and also about Boyce-Codd Normal Form, logical database design resolving relationships, creating a logical data model, and the various integrity constraints, physical database design  more...

CIW Server Administrator Part 2 User Management ...second course in a five part series that will teach students how to manage users. The essentials of user management are presented, as well as the techniques for managing users in Windows 2000 and managing users in Linux. Students will learn how to deal with the SAM, user rights, policies, and shared folders. In addition, they will learn how to deal with manually and automatically adding users  more...

CIW Internetworking Professional Part 2 IP Model ...second course in a five part series that presents students with instruction in the subject of the IP model. It covers the features and functions of several layers in the OSI model - including the network access layer, the Internet layer, and the transport layer. The student will also learn how to use various TCP/IP troubleshooting tools. Learn To • Identify features of ethernet.  more...

SAP R 3 QM Master Data Analysis ... how to edit the structure of the inspection plan. In the second unit, the learner will see how to how to analyze inspection lots and quality notifications, evaluate vendors and to determine on-time delivery performance and quantity reliability. Learn To: o QM Inspection Processing. o Basics of QM in Materials Management. o Variants in QM. o QM Inspection Completion. o Inspection  more...

Dir Database Integration Using DirXML Part 2 MS Exchange Synchronization ...second course in a four part series that covers the setup of the Exchange driver, the working of the preconfigured Exchange driver, and the customization of the Exchange driver. Learn To: o Identify the hierarchical units in Exchange Server. o Match the Exchange Server components with their functions. o Match the Exchange Server recipients with the situations in which they are used. o  more...

SharePoint Portal Server 2001 Part 2 Configuring ...second course in a three part series that introduces the learner to Microsoft SharePoint Portal Server 2001 as a new collaboration product that delivers the ability to easily create corporate Web portals with document management, enterprise content indexing, and team collaboration features. Learn To: o Identify guidelines for determining user needs in SharePoint Portal Server. o Identify  more...

Network Certification Curriculum ...s Network Administrators with very little experience. The second group is technical professionals from a variety of fields who want to improve their effectiveness by learning more about the basics of networking. Typical duties performed are supporting existing networks, planning LANs, and developing technical solutions, which incorporate a network component. A+ Certification, which CompTIA also  more...

Network Part 2 Protocols Standards ...second course in a three part series on the Network+ curriculum that begins with the OSI model. It also covers nerwork and application protocols and associated standards. It also introduces network services in particular, network addrssing and esolution, WAN technologies, remote access and finally covers TCP/IP troubleshooting utilities. Learn To: o Identify features of the Open Systems  more...

CCNT Voice Over IP Essentials v6 0 ...sumption, and consideration of uses of PCs as phones. The second half of the course covers the transmission standards and protocols in VoIP networks (eg H.323, SIP, G.7xx). It then covers the various Quality of Service (QoA) issues associated with VoIP technology, and the most significant solutions to these QoS issues. Learn To: Identify features of packetized voice. Distinguish  more...

E-Business Part 2 Building the Infrastructure ...second course in the e-Business curriculum focuses on technical infrastructure needed to support an e-Business initiative. It focuses on the sub-application level, examining network and protocol options and requirements. It introduces some of the major players in the market and business drivers that could affect an organization's choices. Learn To: a Identify the stages in the  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...second course looks at SOAP syntax and how SOAP messages are used in Web Services applications. It then describes the fundamental operations of the Apache AXIS SOAP engine, the serialization framework in Apache SOAP, and how it can be customized to solve specific serialization issues. The course then offers instruction on how to use the Web Services Wizard of WebSphere Studio Application  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...second course looks at SOAP syntax and how SOAP messages are used in Web Services applications. It then describes the fundamental operations of the Apache AXIS SOAP engine, the serialization framework in Apache SOAP, and how it can be customized to solve specific serialization issues. The course then offers instruction on how to use the Web Services Wizard of WebSphere Studio Application  more...

WebSphere Studio 5 0 Web Services Clients J2EE ...) files, Web Service proxies, and the TCP/IP Monitor. The second unit covers Java 2 Enterprise Edition (J2EE) fundamentals, its primary services, and the relationships between J2EE components and how these components are packaged for deployment. The course closes with coverage of Enterprise JavaBeans (EJBs) with an emphasis on session beans. This course builds upon the lending library  more...

WebSphere Studio 5 0 Web Services Clients J2EE ...) files, Web Service proxies, and the TCP/IP Monitor. The second unit covers Java 2 Enterprise Edition (J2EE) fundamentals, its primary services, and the relationships between J2EE components and how these components are packaged for deployment. The course closes with coverage of Enterprise JavaBeans (EJBs) with an emphasis on session beans. This course builds upon the lending library  more...

Motivation Motivating Through Rewards Recognition ...ees in ways that are actually motivating for them. In the second half of this simulation, you will take on the role of a Customer Service Supervisor. You will be meeting with Bernard Chan, a representative with an excellent performance record. It is your responsibility to reward Bernard in a way that will motivate him to maintain a high level of performance. Unit 2: How Rewards and  more...

Operations Management Operations Management Tools ...urs in Icon a a s Technical Support department. In the second part of this simulation, you will have a second meeting with Deb and Nathan to solve some of the logistical problems created by the expansion of business hours in Icon a a s Technical Support department. It is your responsibility to apply the steps for problem solving to operations management decisions in order to accommodate  more...

Web Site Security Messaging Servers Viruses ...second course in a two-part series on Web Site Security. This course will give students the skills and knowledge to identify and prevent more tactical security risks and measures. Students will learn how to implement message security via Pretty Good Privacy (PGP), a de facto messaging security standard. They will also learn how to identify and minimize security risks associated with Java, CGI  more...

Windows Server 2003 Managing a Server Env Part 2 ...second course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course describes remote server administration and also how to manage a Web server. It also teaches how to manage physical and logical devices and data storage.  more...

Windows Server 2003 Managing a Server Env Part 2 ...second course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course describes remote server administration and also how to manage a Web server. It also teaches how to manage physical and logical devices and data storage.  more...

Windows Server 2003 Planning Network Infrastructure Part 2 ...second course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. This course focuses on the area of DNS - including servers, namespaces, zones, and DNS/WINS integration. Comprehensive coverage is given to the areas of optimizing and troubleshooting DNS and WINS. The course contains  more...

Windows Server 2003 Planning Network Infrastructure Part 2 ...second course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. This course focuses on the area of DNS - including servers, namespaces, zones, and DNS/WINS integration. Comprehensive coverage is given to the areas of optimizing and troubleshooting DNS and WINS. The course contains  more...

Windows Server 2003 Skills Update for MCSAs Part 2 ...second course in the Microsoft Windows Server 2003 Skills Update for MCSAs curriculum that prepares participants for the Microsoft Exam 70-292 - Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000. This course teaches about DNS name resolution, zone transfer, and management. Network security and maintaining software by using Software Update  more...

Windows Server 2003 Skills Update for MCSAs Part 2 ...second course in the Microsoft Windows Server 2003 Skills Update for MCSAs curriculum that prepares participants for the Microsoft Exam 70-292 - Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000. This course teaches about DNS name resolution, zone transfer, and management. Network security and maintaining software by using Software Update  more...

Windows Server 2003 Planning Active Directory Part 2 ...second course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course teaches about Group Policy strategy, including deploying software by using Group Policy. Implementing sites to manage  more...

Windows Server 2003 Planning Active Directory Part 2 ...second course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course teaches about Group Policy strategy, including deploying software by using Group Policy. Implementing sites to manage  more...

Moving from Technical Professional to Mgr Series Managing Personnel ...rview for the position of Junior IT Manager. This is your second interview. You feel you did reasonably well in the first interview, in which your resum頡nd work experience were discussed. You're convinced that you have the relevant IT qualifications and managerial skills for the job. Unit 2: IT Team Building (0.5 - 1.5 hours) Identify characteristics of four types of team.  more...