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Foundations for Business Execution ..." that was going to transform your business unit, only to see the initiative fizzle and die a few weeks later? Do you have big plans and long-term goals that never come to pass because you get so bogged down with day-to-day activities? When management announces "new plans" to revolutionize productivity in your organization, do your colleagues roll their eyes because they know things will never  more...

Interpersonal Communication Being Approachable ...standing alone, off to the side. Do you wonder why people seem to be drawn to certain individuals in the room? Those individuals probably faced the same feelings of uncertainty entering the room as you did, but the difference may be that they appear to be more approachable than you do. Approachability involves conveying your willingness to reach out and invite others in by initiating contact,  more...

Incident Management Interactions ...roblems before incidents even occur based on patterns you see in incidents being reported. This course covers the nine steps in the Incident Management process, including identifying, categorizing, and closing incidents. This course also details the different ways incidents can be triggered, and the interfaces of incidents and Incident Management with other processes. Finally, the course covers  more...

Identifying Your Customers Expectations ...e, you'll be shown what characteristics customers want to see demonstrated, what external influences generate customers' expectations, and how your company's ability to fulfill expectations at various levels impacts on customer satisfaction. Too often, the service that customers receive is based more on the needs of the company than the wants of the customer. For example, customer interface  more...

Bridge the Expectations Gap Bridge the Expectations Gap You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing  more...

Facilitative Leadership ...o along with whatever the majority wants, even if you can see some real problems down the road. No one will take responsibility for the results unless they're good, then everyone takes a share. If you've experienced any of these situations and want to make some changes, become a facilitative leader in your company. By utilizing facilitative techniques, you can change attitudes and create a more  more...

Getting on the Right Track ...c pilot? When was the last time you took a look around to see if the direction in which you are heading is really what you want? It's important to take time out to reflect on your current situation to ensure that you're still on the right path and that the current path is the best one for you. This course identifies tips for successfully advancing your career, making lateral moves within an  more...

Leveraging the Performance Appraisal ...ly misunderstand the feedback they're given and refuse to see the appraisal as a career enhancement tool. This course explains the value of learning how to manage the performance appraisal process on a year-round basis and tips for using formal and informal performance appraisal to the best advantage. The course also outlines how implementing periodic appraisal strategy can be used to move your  more...

Integrated Project Change Control and Close ...In addition to these changes, a project environment could see change requests for additional features and functions from stakeholders. As a project manager, having the ability to monitor and control the changes will mitigate project risk by considering time, cost, scope, and product quality. Controlling change will also effectively assist in closing projects or phases by ensuring approved  more...

Planning and Implementing a Business Strategy ... a Business Strategy Operations managers wishing to see their strategy successfully adopted must ensure that they have prepared the groundwork. This involves two key stages: formulation and implementation of strategy. In the first phase, the manager must plan the strategy, build a vision, and communicate it to ensure there are the needed resources and strategic alignment to succeed.  more...

The Impact of Situation Style When Communicating with Diplomacy Tact ... to adapt to different situations. In this course, you'll see how conversations with different people in different situations can impact how you deliver your message, in terms of respect and sensitivity. By exploring the impact of environment, relationships, and communication style, this course shows you how to recognize the delicacy of different situations. It also demonstrates how you can  more...

The Voice of Leadership Self-Assessment Motivation ...-Assessment & Motivation It's exciting when you can see your leadership development progress. Understanding how far you've come, and knowing what areas need improvement, increases your motivation to continue to grow as a leader. You can change your behaviors and increase your motivation by learning. This course covers techniques leaders can use to carry out a self-assessment, such as  more...

The Balance Sheet ...es, and owners' or shareholders' equity. It allows you to see what a company owns as well as what it owes to other parties. People who might be interested in the Balance Sheet include creditors, investors, company management, suppliers, customers, competitors, government agencies, and analysts. The Balance Sheet is closely connected to the other key financial statements the Income Statement and  more...

Wireless Attacks Countermeasures ... and secure these networks are often tested by hackers to see if they can penetrate and gain information from them. This course examines wireless systems and 802.11x WLAN operational modes. This course discusses WEP and other wireless security protocols, along with WLAN threats, wireless hacking tools, and the security countermeasures that can be used to counter these threats. This course also  more...

Linux User Notification Device Management Linux User Notification & Device Management Linux Professional Institute LPI: Advanced Level Linux Professional Exam 201/202: Advanced Level Linux Professional (LPIC-2) Because Linux and UNIX were designed from inception as multi-user operating systems, there is often the need for a system administrator to provide information about system status and future availability to all users. Rather  more...

Understanding Organizational Change ...ntrol over the situation. But eventually, ideally, you'll see that the change brings a positive result for your own job, and your organization. A clear understanding of what organizational change is, and what to expect when dealing with it, can shorten the period of adjustment so you can get back on track sooner. This course provides a basic understanding of what is meant by organizational  more...

IT Strategy Essentials Implementing an IT Strategy IT Strategy Essentials: Implementing an IT Strategy After your IT strategy plan is complete, you can start implementing it. But first you need to get buy-in from various stakeholders so that the work that's required to carry out the IT strategic initiatives can move forward smoothly. It's important, therefore, to communicate the plan to the stakeholders and get their feedback. When this is  more...

Creating Custom Slide Shows in PowerPoint 2007 Creating Custom Slide Shows in PowerPoint 2007 Microsoft With PowerPoint 2007, creating customized slide shows has never been easier. This course shows you how to create custom slide shows that meet your differing audiences' needs. You will learn how to create self-running presentations, how to annotate your presentation while it's running, and how to use Presenter View so that you see one  more...

So You Wanna Be a Web Writer or Editor ...g and staff jobs, where to find work. Take a self test to see if you have the signs you will make a good Web writer or editor. Get the inside dope on these exciting high-tech careers from a professional with six years working for the top sites. Learn how to make a pitch to a Web editor, where to find markets for your writing, and how to edit someone else?s text for the Web. Follow a checklist  more...

So You Wanna Be A Newspaper Correspondent Learn from an expert how to be a correspondent. Let an experienced journalist evaluate you to see if you have what it takes to be a correspondent. The emphasis of this course is designed to help the novice journalist or writer learn how to be a correspondent for their local paper or solicit to work for a major publication.  more...

Manifesting 102: How to Get What You Want w/o Goofing it Up First ! ...ring in the Manifesting Series continues, the student now sees how energy is formed on purpose and how to use this new knowledge so that it shows in one`s experience. It is as this point, that the students commitment level and trust in themselves will become evident, but a necessary point as one sees the ego`s role in this endeavor. The student will have some new choices that appear, and then  more...

Certificate in Web Content Creation (Master Classes) ... architecture from the point of view of a creator. You?ll see how to produce text that fits snugly into a content management system. Then you?ll write web content in half a dozen major genres, to put to work what you have learned, and to develop a portfolio of web samples for your job hunt, or career change. These are Master Classes, like those in music. I?m an expert on web writing and  more...

Creating Popular Web Content (Master Class)-Self Directed ...eep portfolio to show future employers and clients You?ll see how each genre has evolved as a virtual conversation between thousands of users, and thousands of writers, over time. Each element in the standard structure responds to a particular type of question asked by a lot of users. When you understand the give-and-take of this exchange, you can write the individual components much more  more...

Technical Communication, an Introduction for Current Technical Writers, Editors & Designers ...munication for the user and for your organization. You`ll see how the profession looks today, reflect on the forces that have shaped our field, and identify the wide range of activities that now constitute technical communication. Learn how your work fits into the organization`s process, and where the field is headed. You`ll learn best practices for planning, designing, writing, editing, and  more...

Expert Certificate Course in Medical Coding ... is a medical background or a Medical Terminology Course (see this online catalog for additional course listings). Grades & Self Reporting: Four months to complete this course and take the final exam. If no final is taken, the grade will be posted as a "fail." Shortly after enrollment you will begin receiving regular email notifications regarding your course of study. We will be asking how you  more...

Legal Research and Writing ...omplete the material covered if lessons are missed and to see that all missed lessons are made up in compliance with the College guidelines. Make-up work undertaken to complete a course after the course has ended may sometimes satisfy grading criteria. A total of 100 points is available for this course, as follows:Course Grading Message Board 4 points Participation 3 points Email WITH PROFESSOR  more...

Comprehensive Paralegal Program 6 Course Paralegal Career Track Trainng Program. See Individual Courses 2802-A,2802-B,2802-C,2802-D,2802-E and 2802-F. This is a industry standard Certificate of Completion program.  more...

Introduction to Medical Transcription The course is designed to provide an overview of typical medical transcription skills and training aptitude, so that a potential "wanna-be" MT may assess the capability and interest level. It also provides an overview of the industry itself, job opportunities, certification, and other related information. A great lead-in course to the Comprehensive Medical Transcription Training program. The  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition ...mended for students who wish to work in a medical office. See course description for course fees. Set for a 6 month completion schedule. Recognized by the AAMT (American Association for Medical Transcription). This course follows the American Association Medical Transcription Model Curriculum for Medical Transcription. This in-depth course uses the most valuable and state-of-the-art training  more...

How to Analyze a Film Self-Directed ...professional film critics and successful screenwriters to see the special qualities that are unique to film and learn the vernacular utilized to discuss films. The self-directed format will permit you to study the material at your own pace. Due to the subjective nature of film, you will find some films/directors/theories more interesting than others; because you are in charge of your own  more...

Legal Nurse Consulting Certificate Program ...is course. This course is presented in four (4) modules (see below). Each module is 22.5 hours of instruction. After completing the study requirements for each module, the student takes an on-line examination which is submitted electronically or via fax to the instructor. A passing score of 70% is required to continue with the next module. Students who do not receive a passing score can  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ...l purchase, full version RoboHelp for only $499, Reg.$999 See Details) This course offers individuals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson  more...

Master Search Engine Optimization Competencies for Web Developer (MSEOC) ...rolled in any web-based search engine training courses or seek Certification based on your search engine training and experience alone. The Internet search engines continue to evolve and with it, the strategies for effective web site promotion and marketing. Search engine submissions when done by certified professionals will result in significant search engine rankings for your personal or  more...

Learn How to Repair Computers: Get Certified in 7 weeks ...rse has been replaced by Course Number 3509.If you do not see this course listed contact customer service at EST. Have you ever wished you knew enough about computers to repair them? Are you tired of hearing about other people making $50 to $200 an hour as a computer technician, perhaps with their own business? Would you like to have a piece of the pie to? Well now, you can. You will learn  more...

MCSE 2000 CD-ROM Library 8 CD s CD-ROM training kit for IT professionals. Technical Training covered includes MCSE 2000. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer)  more...

CCNA 2 0 On-Line Library 1 Year - On-Line On-line training package for IT professionals. Technical Training covers CCNA 2.0. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: CCNA 2.0 (Cisco Certified Network Associate)  more...

MCSE 2000 On-Line Library 1 Year - On-Line On-line training package for IT professionals. Technical Training covered includes MCSE 2000. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer)  more...

MCSE 2000 CCNA 2 0 On-Line Library 1 Year - On-Line On-Line training package for IT professionals. Technical Training covered includes both MCSE 2000 & CCNA 2.0. For more information how these certifications can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer) CCNA 2.0 (Cisco Certified Network Associate)  more...

Take Control of IIS ...erything you need to know is demonstrated so that you can see it first-hand in 90 minutes of step-by-step video with audio commentary. The course covers the fundamentals of Web services, including an explanation of how IP addresses, ports, and sockets make these service work. It demonstrates how to set up, within minutes, a simple one-page Website. It shows how to test this site using just  more...

Word 2000 ...ocuments. As the course gets more advanced, students will see the addition of symbols, tables, and graphs. They will also apply borders and shading; use headers and footers; change tabs and styles; use, modify, and insert graphs; and create tables. By the end of the course, students will be using master documents, subdocuments, and expanded and locked documents; utilizing field references; and  more...

Becoming an Effective Team Member Course description -- The key to a teama ™s success is the effort of each individual team member. As just one component of your team, it is up to you to do the best that you can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see  more...

Understanding the Learning Process ... will learn ways to open up more to your employees as you see things through their perspective. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. You might have the feeling that your employees are scared of you because of your position. As an executive who is concerned about your organization, it is up to you to gather feedback  more...

Preventing Sexual Harassment for Employees ...See replacement course 3464-A. Preventing sexual harassment is everyone ™s responsibility, but employees may not know exactly what to do unless things are spelled out fairly clearly. This course addresses the issues related to sexual harassment: how the law applies to employees, things to avoid in the work environment, and specific employee responsibilities. There are tips to help  more...

Preventing Sexual Harassment for Leaders ...See replacement course 3464-A. Leaders have a particular responsibility in preventing sexual harassment, and this course spells out just exactly what their role is. They will be given critical information to tell them what the law expects and direction on how to meet these legal requirements. The course provides tools and tips for promoting a harassment-free environment, and suggestions on how  more...

Valuing Diversity ... the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and methods to gain involvement from diverse populations. The  more...

A+ 2003 Test Preparation This is an online A+ 2003 practice test only. Test material covers the material to prepare for the CompTIA A+ 2003 Certification examination for PC Technicians. This course does not include training of any kind - just practice tests. During the 90 day access period, the user may take the 70-question A+ 2003 practice test as many times as they like. Each time the test is launched, it pulls 70  more...

The Art of Professional Telephone Communication ...elephone you are at the disadvantage of not being able to see your customer. There are verbal skills and strategies you can use to turn the telephone into a selling advantage. Tuning in to key words will indicate buying style and presentation preferences. You want to know how to ?read? your customer with those key words. Your use of both incoming and outgoing voice mail affects the success you  more...

Build a Powerful Marketing Strategy--Instructor-Led A Trump U Course- Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period  more...

The Trump Way to Wealth ..., through your computer speakers or headphones. You will see the presenter?s notes, as if you were watching an electronic chalk board. You will be able to ask questions online, using a simple chat function on your screen. You can learn more about Microsoft Live Meeting at http://main.livemeeting.comTechnical Requirements You will need: Connection: 56kbps minimum, broadband connection  more...

Scaffold Safety Training Program ...s of metal and then piling all your other toys on them to see how much they could hold? With our Scaffold Safety training program, you won ™t wonder about your portable scaffolding capacity. Welcome to Scaffold Safety Training Program Do you remember building giant structures with Erector Sets, putting together tiny pieces of metal and then piling all your other toys on them to see how  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Instructor-Led A Trump U Course- Real estate investing means a lot more than curb appeal: success is in the numbers. From researching income potential, to financing a purchase and examining how cash flow affects value, you`ll master the figures! Much more than textbook learning, this course connects you to experts and interactive activities--and instructs using real investment decisions as examples.Students may  more...

Introduction to Teaching Online Learn the technologies educators are using all over the world to present online courses. Through participation in this course, you will learn what tools work best in your classroom. Introduction to Online Teaching is a seven day online course. This course is designed to give you an understanding of online course delivery. It is a basic level course and will prepare you to begin to develop an  more...

Blackboard Basics for K12 Learn the basics of Blackboard, one of the nation's leading online course tools. Prepare and post documents in a course shell, use outside resources, and create discussion threads, prepare tests, and design quizzes. Blackboard Basics is a twenty-one day online course which is designed to not only teach you about the online classroom but to immerse you in it so that you are experiencing and  more...

Computer Fundamentals You don't have to know everything to be at ease with your computer. This course covers hard drives, memory, operating systems and more. Computer Fundamentals is a seven day online course.? This course is introductory and provides the basics pertaining to using a computer. It includes the knowledge and skills required to identify different types of computers, the components of a personal  more...

Developing Curriculum for Online Programs This course outlines success strategies for the development of an online program. Instructional design guidelines are also presented. Developing Curriculum for Online Programs? is a seven day online course. It will help you explore special requirements and the tools needed for effective online curriculum development. This course is offered by a State Accredited University and offers State Board  more...

Graphics & Digital Imaging Fundamentals Learn the basics of acquiring pictures with a digital camera, with a scanner, by screen capture and from the Internet. Graphics & Digital Imaging Fundamentals is a seven day online course. It is designed to help you learn the basics on acquiring pictures with a digital camera, with a scanner, by screen capture and from the Internet. You also learn the basics with regard to file types, file size  more...

HyperStudio Basics This introductory course will provide you with an overview of using HyperStudio. Learn how to create a stack, add cards, buttons and navigation. In addition, discover how to add sound, video, graphics and hyperlinks into your presentation. HyperStudio Basics is a seven day online course. This class will explore educational applications and implications of hypermedia, provide you with an overview  more...

Instructional Design for the Online Learning Environment Learn how to adapt your course materials into an online model for effective learning. Discover how traditional instructional strategies can be implemented into the online learning environment. Instructional Design for the Online Learning Environment is a seven day online course. It will help you learn how to adapt your course materials into an online model for effective learning and discover how  more...

Introduction to Inspiration and Kidspiration This course introduces you to Inspiration and Kidspiration. Help students organize and develop their ideas! Learn how to navigate the toolbars and manipulate text within the program. Discover how to integrate this program into your classroom. Introduction to Inspiration and Kidspiration is a seven day online course. This course introduces you to Inspiration and Kidspiration, a software package  more...

Introduction to Respondus This course will focus on the basic use of Respondus, a test generation tool. Discover how to integrate online assessments into your classroom. Introduction to Respondus course is a seven day online course that focuses on the basic use of Respondus a test generation tool, and helps you discover how to integrate online assessments into your classroom. This course is offered by a State Accredited  more...

Introduction to WebQuests Learn the basics involved in developing a WebQuest for your own classroom use. Introduction to Webquest is a seven day online course.? Learn the basics involved in developing a WebQuest for your own classroom use. You will have the opportunity to evaluate other WebQuests and evaluate them based on a set list of criteria This course is offered by a State Accredited University and offers State  more...

Online Research Techniques You will learn how to effectively conduct research online using Grolier Online and GaleNet. Learn how to find specific information using these comprehensive Web-based resources. Online Research Techniques is a seven day online course. This course will help you develop online research skills and gain knowledge on Grolier Online and GaleNet resources. This course is offered by a State Accredited  more...

Technology Integration - Best Practices Discover some of the best practices used by educators to integrate technology into their classrooms. Learn about the tools used to facilitate instruction of core-curricular objectives. Technology Integration - Best Practices is a?seven day online course. It will help you discover some of the ?best practices? used by educators today to integrate technology into their classrooms. This course  more...

Using a Digital Camera Acquaint yourself with the basics of using a digital camera. Learn how to capture images, focus, zoom, adjust the resolution/size settings, view images, delete images, and how to upload images to your computer. Using a Digital Camera is a seven day online course. You will learn the basics of using a digital camera. Learn how to capture images, focus, zoom, adjust the resolution/size settings,  more...

Using a Scanner Learn how to scan a document using various formats, make annotations and save/export documents. Discover how to use scanned documents in various applications. Using a Scanner is a seven day online course. This is an introductory course and provides the basics pertaining to using your scanner. Learn how to scan a document, make annotations and save/export documents. Discover how to use scanned  more...

Adobe Encore CS3: Essentials ... on both Intel ® based Mac and Windows ® systems. See how Encore CS3 is the right choice for easy production of full-featured, menu-driven DVD and Blu-ray projects, on disc and the web. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access. Adobe Encore CS3: Essentials Ranging  more...

Airline Certificate Program - Instructor Led The Airline Certificate provides comprehensive training necessary to work for an airline. This includes instruction in the Sabre Computer Reservation Systems, travel reservations and fares and tickets. The Airline Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards,  more...

American Citizenship Test Prep ...nstitution), you will hear the `Star Spangled Banner` and see its musical score as written by Francis Scott Key, and you will take practice tests with questions taken from actual INS exams. By the time you are done with this course, you should have a very good idea of what to expect on the U.S. citizenship exam, and you should be better prepared and more confident to make application for your  more...

Car Rental Certificate Program - Instructor Led The Car Rental Certificate provides comprehensive training necessary to work for a car rental agency. This includes instruction in the Sabre Computer Reservation Systems, travel reservations ad ground transportation. FULL DESCRIPTION The Car Rental Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation  more...

Complaints And Angry Customers ...See Replacement Courses 3431-B, Dealing With Customer Complaints. The Complaints and Angry Customers course helps sales and service providers understand how to approach the more difficult and challenging situations they ™ll encounter. It provides participants with a 6 step method for handling complaints, communication strategies for staying in control and for soothing feelings that are  more...

Cruise Line Certificate Program - Instructor Led The Cruise Line Certificate program provides comprehensive training necessary to work for a cruise line. This includes instruction in cruise product, air reservations and customer service. The Cruise Line Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and  more...

Hotel Certificate Program - Instructor Led The Hotel Certificate Program provides comprehensive training necessary to become an effective travel professional in a hotel. This includes instruction in hotel products, sales and customer service and ground transportation. The Hotel Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation through email  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...

Managing Conflict And Difficult Behavior ...See Replacement Courses 3419-B Communication with Power: Resolving Conflict. This course will help you to shape the way your team communicates and works together. It will help you handle conflict positively and constructively, and it will equip you with techniques to make the best of any challenging people and situations you might encounter. Managing Conflict And Difficult Behavior Managing  more...

Problem Solving Through Productive Thinking ...gement positions or on the front line - is the ability to see the root of problems and quickly enact effective solutions. This series will pass on some of the skills and tips that will help you to better identify problems, find their causes, and get their solutions under way.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or  more...

Senior Professional In Supply Management (SPSM ®) Certification Program ...ards becoming a world-class purchasing professional. You see, today?s employers refuse to reward employees for yesterday?s skills. They demand that purchasing professionals like you use the most modern skills and achieve unprecedented results. They want you to save more money, achieve better operational performance, and reduce risk. So how can you acquire the most modern skills, achieve  more...

Set Performance Expectations ...see how to identify and set performance standards for your employees ™ jobs, and see how they contribute to objective setting. You will see how to analyze and evaluate good performance objectives; and you will see the value of linking performance standards to rewards (or to other consequences). This course can be completed as quickly as you care to. Student is given 90 day access.  more...

Tour Operator Certificate - Instructor Led The Travel Agent Certificate provides comprehensive training necessary to become an effective tour operator. This includes instruction in the ground transportation, air reservations, tour products, sales and customer service and air fares. The Tour Operator Certificate Program consists of seven individual courses (see course list below). Each course includes instruction, student-instructor  more...

Travel Agent Certificate Program - Instructor Led The Travel Agent Certificate provides comprehensive training necessary to become an effective travel professional. This includes instruction in the Sabre Computer Reservation Systems, travel reservations, fares and tickets, leisure travel products, destination geography and travel sales and customer service. The Travel Agent Certificate Program consists of twelve individual courses (see course  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Self-Directed A Trump U Course- Real estate investing means a lot more than curb appeal: success is in the numbers. From researching income potential, to financing a purchase and examining how cash flow affects value, you`ll master the figures! Much more than textbook learning, this course connects you to experts and interactive activities--and instructs using real investment decisions as examples.Students may  more...

Essential Spanish ...ch scene contains a set of exercises with a short test to see how you are getting along. Each act deals with specific areas of everyday encounters: simple personal information; food and drink; shopping; asking directions; travel and accommodation. Throughout the exercises there are two couples you will interact with. Tony and Kate are fluent Spanish speakers from England, who meet up on a trip  more...

Medical Terminology Instructional Videos: Bundled Six-Pack ...see and learn from a Medical Terminology expert. Shipping charges included. Medical Terminology Instructional Videos: Bundled Six-Pack We have produced a series of instructional medical terminology videos to help students learn more effectively so they will find employment faster and be sure of success in their careers. The best way to learn and remember medical terms is to see how they are  more...

Creating Popular Web Content (Master Class) ...eep portfolio to show future employers and clients You?ll see how each genre has evolved as a virtual conversation between thousands of users, and thousands of writers, over time. Each element in the standard structure responds to a particular type of question asked by a lot of users. When you understand the give-and-take of this exchange, you can write the individual components much more  more...

Adobe Flash CS4 Professional: Advanced ... Before you`re done watching this training series, you`ll see you`ll know how to build more efficient movies from a design perspective, and how to handle larger-scale, more complex projects. Plus, you`ll lift the mystery behind ActionScript, and have the ability to create highly interactive movies that use dynamic content, work with data, and change "on the fly". This self-directed course can  more...

Adobe 80 Course Online Library ...les: Work along side by side with the video instructor to see just how it`s done. Before you begin viewing your selected chapter, download the accompanying project work files so that you have them handy when the instructor references them. Interface Features: Set your own pace for e-learning. Our instructional interface offers useful features such as fast forward, pause, bookmark a lesson,  more...

Portfolio to Interview: Landing a Job as a Technical Writer ...nical writing field, with experience in hiring as well as seeking top-level positions. You'll gain from his insight into how interviewers think, how they are trained, and how big corporations approach job candidates and job performance in general. Portfolio to Interview: Landing a Job as a Technical Writer This course will help you succeed in an interview to get a job as a technical writer.  more...

Certificate in Professional Technical Communication ...Multiple employee and STC Member Discounts are available. See the full description for more details. Deferred Credit Card Payment Plan; Corporate PO Accepted; Financing Available Certificate in Professional Technical Communication The Certificate in Professional Technical Communication is designed to help new and existing writers work within a range of styles specific to the field of technical  more...

A Primer for Ensuring Accountability ...u supervise. There are many effective ways to get them to see this valuable viewpoint. And that's what you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability to communicate a philosophy of continuous improvement, what you expect of your staff, and what they must expect of themselves. This is a primer on multiple  more...

Assessing Performance Continuously ... performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this is a challenge, but for many organizations, the role of the employee is more flexible, and reporting arrangements are more remote. The modern manager has to plan to appraise employees he may rarely see. The second stage is changing the annual performance meeting into ongoing  more...

Problem Performance Prevention ...oid problem performance, it is essential for employees to see clearly what is expected of them. No employee can be criticized for problem performance when no one has explained to him or her the required standard of work. But telling workers what is expected of them is not the end of the story. Performance management is an on-going process and, to be effective at it, a manager must be skilled  more...

Building Brand Equity ...ime a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand equity  more...

Promoting Your Brand to Consumers ...ntest promotion on the radio, get a coupon in a magazine, see a commercial on the television, or notice a celebrity endorsement on a billboard. It's as if, suddenly, someone flipped a switch and that brand name appeared out of thin air. What do you call that phenomenon? Integrated marketing communication: the act of generating awareness for your product or company through the use of multiple  more...

Marketing Management So, now you're a marketing manager. What are the expectations you and others have of this position? What skills do you need? How do you put together a marketing team? How do you lead that team to success? How can you tell if you're doing a good job? In this course you'll look at marketing management from top to bottom--starting from the basic skills you need as a marketing manager, through  more...

Critical Thinking Skills for Managing ... order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination." Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical Thinking Skills for Managing course charts the concepts and skills that can  more...

Appraising Performance Simulation ...r? Or are you still waiting until your next evaluation to see how you've performed? Contrary to the experience of many employees, performance appraisals require more than a once-a-year feedback session to be effective--they require ongoing dialogue. Unfortunately, most managers view appraisals as an unwelcome intrusion to their already busy schedules. As such, they rush to get through the whole  more...

Lean Techniques ... that you're shopping at a local furniture store when you see a lamp that you must buy. It's exactly what you've been looking for at the right price. But the lamp model is out of stock and the only one left is the floor sample. Naturally, you inquire about purchasing the sample, but the sales person tells you that the store has a policy of prohibiting this. Why? Wouldn't it make sense to give  more...

Managing Process Improvements ...ves planning, implementation, and effective management to see the effort through from start to finish. Many organizations neglect the management phase, and, as a result, the effort ends up failing. How do you manage such a vast improvement undertaking? This course will explain who is responsible for managing process improvement, how to manage improvement effectively, and how to handle inherent  more...

Taking Systems Thinking into Your Personal Life ... face defeat again? Do you look at your relationships and see the same problems coming up and feel incapable of changing them? Does it feel like you're butting your head up against the same wall with no relief in sight? Using systems thinking in your personal life can be a new and effective way to tackle and change issues at their core. It is possible to change old habits. You can learn to  more...

Essentials of External Consulting You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role.What do external consultants really do? Although they may work in a variety of disciplines, clearly  more...

Working with Internal Customers Excellent customer service lies at the heart of any successful business. However, you should not overlook the importance of meeting the needs and expectations of your fellow employees, your internal customers. By helping other people within your organization, you enable it to succeed. Great internal customer service improves people's morale, productivity, and external customer service, and  more...

Complete A 2003 Curriculum ...echnologies: Part 4(Network Fundamentals) Learn To See individual course descriptions for specific course objectives and scope. Audience This is an entry-level audience that want to pass the A+ Core Hardware (2003) Examination or that have a strong interest in PC hardware. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC  more...

International Business Essentials The Global Business Environment ...She will ask you to identify the cultural orientation you see being displayed, and what is the appropriate way to respond to that orientation. Unit 2: Foreign Exchange (0.5 - 1 hour) Identify the functions of the foreign exchange market. Define spot exchange rate. Identify factors that provide insurance against foreign exchange risk. Demonstrate understanding of the factors that  more...

UNIX User Curriculum Course Overview This curriculum describes how to get started with UNIX, introducing the Common Desktop Environment (CDE) and the terminal window. It introduces files, directories, printing and operations frequently performed on these. It teaches how to manipulate input and output, as well as how to compress and uncompress files. It also introduces the UNIX shell environment, shell functionality,  more...

Solaris Administration Curriculum ...ols and features specific to Solaris. L earn To: See individual course descriptions for specific objectives and scope. C ontent Emphasis Skills-Based A udience The target audiences for this curriculum are System Managers, System Administrators, System Analysts, Web Administrators, Database Administrators, Mail Administrators, and Network Engineers. T otal Learning  more...

Office XP-New Features Curriculum ...ures Part 2: Access, Outlook and FrontPage Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum would include learners who work in an office environment producing documents/spreadsheets and/or databases/Web pages. The audience for this curriculum may have job titles such as, Secretary, Clerk, Typist, CSR,  more...

FrontPage XP Curriculum ...74092 Microsoft FrontPage 2002 Expert User Learn To See individual course descriptions for specific course objectives and scope. Audience The intended audience for this curriculum include End users, Technical Managers, Help Desk Support and other Network Designers. Working knowledge of Microsoft Windows and the Internet is suggested. Content Emphasis Skills-Based Deployment  more...

FrontPage XP Curriculum ...74092 Microsoft FrontPage 2002 Expert User Learn To See individual course descriptions for specific course objectives and scope. Audience The intended audience for this curriculum include End users, Technical Managers, Help Desk Support and other Network Designers. Working knowledge of Microsoft Windows and the Internet is suggested. Content Emphasis Skills-Based Deployment  more...

PowerPoint XP Curriculum ...4042 Microsoft PowerPoint 2002 Expert User Learn To See individual course descriptions for specific course objectives and scope. Audience The intended audience for this curriculum is anyone who engages in presenting information or ideas in any public forum. A team leader or team member in any environment will benefit from these courses, as will sales people. Learners should be  more...

Word XP Curriculum ...urse 74022 Microsoft Word 2002 Expert User Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum include End Users, Technical Managers, Help Desk/Support, Network Designers and Project Managers. Learners should have a working knowledge of Microsoft Windows and the Internet, and should have experience with Word  more...

ISA Server 2000 Curriculum ...rt 2: Enterprise Deployment Considerations Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes IT professionals operating in medium to large computing environments that use the Microsoft Windows 2000 Server operating system. Learners will be involved with Web administration, network administration,  more...

ISA Server 2000 Curriculum ...rt 2: Enterprise Deployment Considerations Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes IT professionals operating in medium to large computing environments that use the Microsoft Windows 2000 Server operating system. Learners will be involved with Web administration, network administration,  more...

BizTalk Server 2000 Curriculum ...r 2000: Part 5 - Security and Optimization Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes System Administrators, Database Administrators, Application Developers, System Analysts, and Network Designers who operate in medium to very large computing environments that use Microsoft BizTalk Server  more...

NDS 8 0 Advanced Tools Diagnostics Curriculum ...Certified Directory Engineer Program (CDE). Learn To: See individual course descriptions for specific course objectives and scope. Audience The intended audience for this curriculum includes End Users, Technical Managers, System Administrators, Software Engineers, Network Administrators, and Help Desk/Support. This curriculum is for NetWare 4 or NetWare 5 CNEs, Master CNEs, CNIs, or  more...

UNIX Shell Programming Curriculum ... UNIX Shell Programming Part 3: Korn Shell Learn To See individual course descriptions for specific course objectives and scope. Audience The intended audience for this course are programmers working in a UNIX environment. Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Per  more...

Oracle SQL PL SQL Using Procedure Builder Curriculum ... Certified Application Developer, Release 2. Learn To See individual course descriptions for specific course objectives and scope. Audience Application developers, database administrators, designer/ developers, and technical support professionals. Prior to taking this curriculum, participants should be able to use a graphical user interface (GUI) and should be familiar with data  more...

EnjoySAP What s New in Release 4 6 ... Basis system and cross-application components as well as see the most important details of the new interface in the individual applications and how it differs from earlier releases. Learn To: a General Information on Release 4.6. a Basis. a Cross Application Components. a Applications. a Accounting. a Logistic. Audience Employees who need to  more...

Windows XP Professional User Curriculum ...osoft Windows XP Professional Advanced User Learn To: See individual course descriptions for specific course objectives and scope. Audience The intended audience for this curriculum is anyone who is familiar with and has a basic mastery of any other Windows operating system. Clerical and secretarial staff, network users, most people in an office environment who use computers with an  more...

Windows XP Install Admin Curriculum ...P certification maps to vendor exam 70-270. Learn To: See individual course descriptions for specific course objectives and scope. Audience The target audience for this curriculum includes IT support professionals who are new to the Windows XP Professional environment, provide help desk support for Windows XP Professional desktops or provide support for the Windows.NET family of products.  more...

Windows XP Install Admin Curriculum ...P certification maps to vendor exam 70-270. Learn To: See individual course descriptions for specific course objectives and scope. Audience The target audience for this curriculum includes IT support professionals who are new to the Windows XP Professional environment, provide help desk support for Windows XP Professional desktops or provide support for the Windows.NET family of products.  more...

Office XP - Planning Collaborative Solutions Curriculum ...ortal Server and Collaborative Applications Learn To: See individual course descriptions for specific course objectives and scope. Audience The intended audience for this curriculum includes business decision makers, IT Executives and Managers, and knowledge workers who make strategic decisions about implementing collaborative solutions. Candidates will be proficient in Microsoft Office  more...

Commerce Server 2000 Design Implementation Curriculum ...ation: This curriculum maps to exam 70-234. Learn To: See individual course descriptions for specific course objectives and scope. Audience The intended audience for this curriculum includes Professional Web Developers. These developers will have experience creating Web sites by using Active Server Pages (ASP), Visual Basic Scripting Edition or JavaScript, data connectivity, client-server  more...

i-Net Certification Curriculum ... Part 4: Security and Business Concepts. Learn To: See individual course descriptions for specific course objectives and scope. Audience Candidates for this curriculum may work in entry level Internet and e-commerce careers such as maintenance of Internet, Intranet and extranet infrustructure and services, or the development of Web related content and applications. Candidates may also  more...

Paint Shop Pro 8 Curriculum The objective of this curriculum is to give the learner a comprehensive introduction to the capabilities and tools of Paint Shop Pro 8. Painting and Drawing tools are covered, as is the creation and management of images and various color management guidelines. This curriculum also covers the use of layers, masks and selections in image editing and introduces various image editing techniques.  more...

Creativity Innovation Promoting Team Creativity Creativity and Innovation: Promoting Team Creativity offers the student information required to organize creative teams, conduct effective team sessions, and avoid roadblocks to team creativity. The program covers activities that can be used to increase creativity in a team and describes the creative problem-solving process. Learn To Demonstrate characteristics of  more...

Macromedia Dreamweaver MX Curriculum This curriculum introduces Dreamweaver MX. Participants learn about the interface and how to define and create a Web site. How to link pages and how to create an e-mail link are also taught. The curriculum also teaches the learner how to enhance Web pages created in Dreamweaver MX. Participants are shown how to work with Flash objects. This curriculum consists of two Skill Builder courses:  more...

Macromedia Flash MX Curriculum Macromedia Flash MX is a tool for developing visual interactive content and applications. Animations, rich user interfaces, online advertising, e-learning courses, and enterprise application front ends can be created. This curriculum also takes the learner through the basics of graphic creation and acquisition for animations, and covers the fundamental steps in the creation and publication of an  more...

Visual Basic NET-Web Based Development Curriculum ... Development Part 5: Deploying Applications Learn To: See individual course descriptions for specific course objectives and scope. Audience This course is designed for beginning Web developers and Microsoft Visual Basic developers who want to learn Visual Studio .NET and ASP.NET. Beginner Web developers have minimal experience with programming. However, they know the basic constructs of  more...

Visual Basic NET-Web Based Development Curriculum ... Development Part 5: Deploying Applications Learn To: See individual course descriptions for specific course objectives and scope. Audience This course is designed for beginning Web developers and Microsoft Visual Basic developers who want to learn Visual Studio .NET and ASP.NET. Beginner Web developers have minimal experience with programming. However, they know the basic constructs of  more...

Macromedia Fireworks MX Curriculum Macromedia Fireworks MX provides the tools for creating and producing web graphics and interactivity. It presents a single integrated, web-centered environment. This curriculum introduces the fundamental concepts in Fireworks MX, and the tools that are used to create and enhance graphics objects. It also presents the concepts of adding interactivity including slices, rollovers, and image maps.  more...

Visual Basic NET-Windows Development Curriculum ...asic.NET-Windows Part 5: Deployment Process Learn To: See individual course descriptions for specific course objectives and scope. Audience Participants in this course possibly work on a team in a medium or large development environment that uses Microsoft Visual Studio .NET, Enterprise Developer Edition. Typical job roles include System Administrator, Database Administrator,  more...

GoLive 6 Curriculum This curriculum introduces the learner to the fundamentals of Adobe GoLive 6. Beginning with the program interface and tools, the curriculum covers the basics of creating sites and pages. It covers working with text, frames, and forms and teaches how to insert and modify images and tables, as well as creating links. This curriculum consists of three Skill Builder courses: Adobe GoLive 6  more...

Illustrator 10 Curriculum This curriculum gives the learner a comprehensive introduction to the capabilities and tools of Illustrator 10. The learner is introduced to the interface, image considerations, and how to save and print Illustrator files. The learner is introduced to working with basic shapes, selecting images, and color. This curriculum also covers the use of drawing tools, transform tools, and layers in image  more...

Lotus Domino 6 for Relase 4 Administrators Developers Curriculum This curriculum contains 2 courses and introduces the R4 system administraot and developer to Lotus Domino R6. The curriculum covers new features introduced in R5 that are part of R6. It also teaches how to install R6 and introduces the new features of R6, as well as the integrated development environment in Domino Designer 6. This Curriculum Bundle contains: IBM Lotus Domino 6: Preparing  more...

Security Certification Curriculum ...t 4: Cryptography and Operational Security Learn To See individual course descriptions for specific course objectives and scope. Audience This curriculum is targeted at IT professionals who wish to gain CompTIA Security+ certification. Participants should have a minimum of two years networking experience and possess a thorough knowledge of TCP/IP. CompTIA recommended that the  more...

Lotus Domino R6 Admin New Features Curriculum ...ease 5 Administrators Part 2: New Features Learn To: See individual course descriptions for specific course objectives and scope. Audience The audience consists of System Administrators that are involved in deploying advanced Domino 6 features and tuning Domino 6 systems. They may have the task of migrating to Domino 6 or coexisting with R5. It is assumed that this audience has  more...

Lotus Domino Designer 6 New Features Curriculum ...er 6 for Release 5 Developers Part 3: Tools Learn To: See individual course descriptions for specific course objectives and scope. Audience The targeted audience for this curriculum includes Domino developers who currently use Domino R5 and are moving to Domino 6. Learners should be familiar with Lotus Domino designer Release 5. Accreditation NASBA credits: 4 CPE Credits  more...

WebSphere Studio 5 0 Curriculum ...re Studio 5: UDDI and Application Server 5 Learn To See individual course descriptions for specific course objectives and scope. Audience Individuals who use Web Services Description Language (WSDL), SOAP, Universal Description, Discovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is  more...

WebSphere Studio 5 0 Curriculum ...re Studio 5: UDDI and Application Server 5 Learn To See individual course descriptions for specific course objectives and scope. Audience Individuals who use Web Services Description Language (WSDL), SOAP, Universal Description, Discovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is  more...

Implementing Wireless LANs Curriculum ...ANs: Part 4(Site Design and Installation) Learn To See individual course descriptions for specific course objectives and scope. Audience Experienced networking professionals, especially network administrators and engineers, who evaluate, design, plan, install, and manage wired or wireless LANs. This course is primarily designed for network administrators and engineers who have  more...

Wireless LAN Security Curriculum ...Security: Part 2(Deployment and Auditing) Learn To See individual course descriptions for specific course objectives and scope. Audience Experienced network professionals involved in the evaluation, design, planning, installation and management of WLAN. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits Per Course CEU credits: 0.70 CEUs  more...

Java for Procedural Programmers Curriculum ... Procedural Programmers: Beyond Basic Java Learn To See individual course descriptions for specific course objectives and scope. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits:  more...

Java for Procedural Programmers Curriculum ... Procedural Programmers: Beyond Basic Java Learn To See individual course descriptions for specific course objectives and scope. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits:  more...

Excel 2003 Curriculum ...t 1 Microsoft Excel 2003: Expert Part 2 Learn To See individual course descriptions for specific course objectives and scope. Audience The target audience will range from new users to power users, although you can expect that the vast majority will have at least had some exposure to previous versions of Excel. Fundamental PC and Windows skills are assumed. Accreditation  more...

QuickBooks 2003 Curriculum QuickBooks 2003 is a bookkeeping program for home users and small businesses. This curriculum introduces the QuickBooks 2003 program, its features, and its interface. It covers the EasyStep Interview wizard and outlines how to set up customers, accounts, and budgets. The curriculum also introduces options in the Create Invoices Window and the Receive Payments window. This curriculum consists of  more...

Access 2003 Curriculum ...als Microsoft Access 2003 Proficient User Learn To See individual course descriptions for specific course objectives and scope. Audience The target audience will range from new users to power users, although the vast majority will have had some exposure to previous versions of Access. Fundamental PC and Windows skills are assumed. Accreditation NASBA credits: 4 CPE Credits  more...

Word 2003 Curriculum ...rt 1 Microsoft Word 2003: Expert Part 2 Learn To See individual course descriptions for specific course objectives and scope. Audience The target audience will range from new users to power users, although it is expected that the vast majority will have at least had some exposure to previous versions of Word. Fundamental PC and Windows skills are assumed. Accreditation  more...

PowerPoint 2003 Curriculum ... Microsoft PowerPoint 2003 Proficient User Learn To See individual course descriptions for specific course objectives and scope. Audience The target audience will range from new users to power users, although the vast majority will have had some exposure to previous versions of PowerPoint. Fundamental PC and Windows skills are assumed. Accreditation NASBA credits: 4 CPE  more...

Managing IT Projects Project Planning Execution ... find a successor. You have been asked to this meeting to see if you would be a suitable candidate. Unit 2: The Project Management Plan (1 - 1.5 hours) Identify methods for resource scheduling and acquisition. Identify requirements for communication planning. Identify requirements for procurement and solicitation  more...

Programming XML Curriculum ...L: XML Parsing Programming XML: Using XML Learn To See individual course descriptions for specific course objectives and scope. Audience The target audience is enterprise application architects., designers, developers, modellers and creators, and other IT professionals. Students should have knowledge of Internet technologies. Experience in using Hypertext Markup Language (HTML) is  more...

Programming XML Curriculum ...L: XML Parsing Programming XML: Using XML Learn To See individual course descriptions for specific course objectives and scope. Audience The target audience is enterprise application architects., designers, developers, modellers and creators, and other IT professionals. Students should have knowledge of Internet technologies. Experience in using Hypertext Markup Language (HTML) is  more...

IBM DB2 Universal Database V6 1 Admin Curriculum ...ministration Workshop for Windows NT. L earn To: See individual course descriptions for specific course objectives and scope. C ontent Emphasis Skills-Based A udience These courses are intended for database administrators. Students should have a fundamental understanding of relational database technology, including concepts of databases, tables, rows/columns, data types,  more...

IBM DB2 Universal Database V6 1 Admin Curriculum ...ministration Workshop for Windows NT. L earn To: See individual course descriptions for specific course objectives and scope. C ontent Emphasis Skills-Based A udience These courses are intended for database administrators. Students should have a fundamental understanding of relational database technology, including concepts of databases, tables, rows/columns, data types,  more...

IBM DB2 Universal Database V6 1 App Devel Curriculum ...als and DB2 UDB Advanced Programming. L earn To: See individual course descriptions for specific course objectives and scope. C ontent Emphasis Skills-Based A udience These courses are intended for application developers. Students should have a fundamental understanding of relational database technology, including concepts of databases, tables, rows/columns, data types,  more...

IBM DB2 Universal Database V6 1 App Devel Curriculum ...als and DB2 UDB Advanced Programming. L earn To: See individual course descriptions for specific course objectives and scope. C ontent Emphasis Skills-Based A udience These courses are intended for application developers. Students should have a fundamental understanding of relational database technology, including concepts of databases, tables, rows/columns, data types,  more...

CIW Site Designer Curriculum ...d Web Technologies and Web Site Publishing Learn To See individual course descriptions for specific course objectives and scope. Audience The target audiences for this curriculum are End Users, Application Developers. Additionally, Web authors, marketing and communications professionals, PR professionals, Webmasters, graphic designers, technical writers, and library scientists.  more...

CIW Application Developer CGI Using Perl Fundamentals Curriculum ...f CGI Using Perl Part 2: Advanced Features Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes application developers, software engineers, and other network designers. Candidates for this exam create interactive Web pages using client- and server-side Web applications; access relational database  more...

CIW Application Developer Dynamic Server Pages Curriculum ...urse 87055 CIW Dynamic Server Pages Part 3 Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes Application Developers, Webmasters and Desktop Publishers. Prerequisite skills include CIW Foundations certification or equivalent experience. Learners also must pass the CIW Web Languages exam, which  more...

CIW Server Administrator Curriculum ...ver Administrator Part 5: Server Integrity Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes LAN/WAN administrators, system administrators, systems managers, intranet administrators, network engineers, and internetworking engineers. The prerequisite for this curriculum is that students must have  more...

CIW Internetworking Professional Curriculum ... Internetworking Professional Part 5: IPv6 Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum will apply to learners involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be responsible for the design and management  more...

Linux Technology Overview Curriculum ...hnology Overview Part 2: Features for Users Learn To See individual course descriptions for specific course objectives and scope. Audience The audiences for this curriculum include technical managers and professionals who are evaluating whether or not to adopt Linux in their business environment or individuals learning about Linux in preparation for using it. Content Emphasis  more...

SAP R 3 QM Master Data Analysis ...the inspection plan. In the second unit, the learner will see how to how to analyze inspection lots and quality notifications, evaluate vendors and to determine on-time delivery performance and quantity reliability. Learn To: o QM Inspection Processing. o Basics of QM in Materials Management. o Variants in QM. o QM Inspection Completion. o Inspection Lot Completion. o Quality  more...

Project 2002 Curriculum ...081) Microsoft Project 2002 Proficient User Learn To: See individual course descriptions for specific course objectives and scope. Audience This course is aimed at project managers, end users, application developers and system analysts. Typically students will be responsible for scheduling and managing taks and resources and want to use Microsoft Project 2002 to create efficient and  more...

IMS Essentials Curriculum ...rt 3: DEDBs, Advanced IMS Systems, and DB2 Learn To See individual course descriptions for specific course objectives and scope. Audience The primary audience includes users who want a basic understanding of the IMS Database (IMS DB) and IMS Transaction Manager (IMS TM) products. Additionally, data processing individuals who work with an IMS system, whether Database (DB),  more...

E-Business Technology Fundamentals Curriculum ... Security, Web Services, & IBM Framework) Learn To See individual course descriptions for specific course objectives and scope. Audience Executives, managers, and technical leaders who need to start e-business projects, but who do not have a background in e-business. Individuals who want to understand e-business (including the underlying technologies), designing building blocks,  more...

PhotoShop 7 Curriculum ...anced: Image Manipulation and Web Graphics Learn To: See individual course descriptions for specific course objectives and scope. Audience The audience consists of graphic designers, artists, photographers, and Web developers that are involved in re-touching photographs, manipulating images, and creating original artwork. The audience may also be involved in creating graphics for the  more...

Understanding Wireless Solutions Curriculum ...ons: Part 3 (WWANs and Wireless Security) Learn To See individual course descriptions for specific course objectives and scope. Audience The Understanding Wireless Solutions curriculum addresses the rapidly developing and growing marketplace of wireless networking. It is targeted at network professionals who are new to or not familiar with wireless technologies. The audience will  more...

Financial Management Accounting Fundamentals ...ur role in the firm is not financially oriented. You will see how these concepts are applied in everyday business situations through the simulations. Finally, you will learn about financial statements and what they tell you about the firm. Learn To: Identify functions of accounting. Sequence the steps in the accounting process. Identify key aspects of the accounting  more...

Outlook 2003 Curriculum ...ls Microsoft Outlook 2003 Proficient User Learn To See individual course descriptions for specific course objectives and scope. Audience The target audience will range from new users to power users. It is expected that the vast majority of learners will have at least had some exposure to previous versions of Outlook. Fundamental PC and Windows skills are assumed. Accreditation  more...

Mentoring Implementing a Formal Mentoring Program ...of a program, answering their questions, and helping them see what all can be accomplished through mentoring. Unit 2: Developing a Mentoring Program (0.5 - 1 hour) Identify the three factors of successful mentoring programs. Ensure a mentoring program meets the four criteria of successful programs. Complete the sequence of  more...

Mentoring Developing Your Mentoring Skills ...ed to discuss the aspects of a mentor's job you'd like to see implemented. You'll also need to determine what dimension of mentoring the group would like to see as well as the styles of mentoring that should be either used or avoided. Unit 2: Developing Strong Relationships (0.5 - 1 hour) Follow the steps for choosing a mentee. Identify the  more...

Organizational Behavior Organizational Dynamics for Individuals ...Nathan a a s attitude and level of job satisfaction to see if they are a factor in his performance. You will also need to communicate the importance of a good attitude and high level of satisfaction. Unit 3: Factors Driving Individual Behavior (1 - 2 hours) Identify factors that influence perception. Use the decision-making process to reach a  more...

Behavior Putting Your Best Foot Forward Are you interested in taking charge of your career? Would you like your job to be more interesting, to offer you more challenges? Today's workplace offers more opportunities than ever for administrative support professionals to assume more responsibility and be more active in office decision-making. This course will show you some ways to assess yourself to ensure you're ready to work towards a new  more...

The Reasons Why Diversity Matters ...new ideas come from? How will the company ever be able to see things from a different point of view? Without diversity in the workplace, companies run the risk of becoming monocultural organizations that see things from a very limited perspective. The effects of this are far-reaching, right down to the company's bottom line. Establishing diversity in the workplace is not limited to laws that  more...

Communicating to Get Results ...want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various forms of  more...

Making Telephone Calls Count ... to be sure the customer understands, you're listening to see if he is satisfied with every aspect of your business. When you're on the telephone, you can't let a single comment slip by. When you take the time to really listen, feedback can tell you a lot about what your company is doing right, and what it's doing wrong. In spite of your greatest efforts, you are bound to encounter conflict on  more...

Six Sigma DMAIC Controlling the Improved Process ...ocess. In Lesson 1 you'll look at quality control. You'll see how to build quality control "checks" into an improved process, and how to develop the best quality control plan. In Lesson 2 you'll see how you can continuously monitor an improved process by using simple charting tools. Because Six Sigma is a long term commitment, you'll also explore tips and tactics for maintaining the Six Sigma  more...

Stormwater Management During Construction ...and Waste Management REGULATORY REQUIREMENT: Please see the state/ regulatory requirement from the course catalog page. SEAT TIME: This course has been approved for 8 hours. COURSE PRE-REQUISITE: N/ A TESTING: Quizzes - All quizzes must be passed with a 100% to proceed forward to the next lesson. Final Exam- Final Exam must be passed with a 70% to pass the course. The  more...

LockoutTagout for General Industry ...Energy Control Program REGULATORY REQUIREMENT: Please see the state/ regulatory requirement from the course catalog page. SEAT TIME: This course has been approved for 1 hour. COURSE PRE-REQUISITE: N/ A TESTING: Quizzes - All quizzes must be passed with a 100% to proceed forward to the next lesson. Final Exam- Final Exam must be passed with a 70% to pass the course. The final  more...

Welding Cutting and Brazing for General Industry ... * Resistance Welding REGULATORY REQUIREMENT: Please see the state/ regulatory requirement from the course catalog page. SEAT TIME: This course has been approved for 1 hour. COURSE PRE-REQUISITE: N/ A TESTING: Quizzes - All quizzes must be passed with a 100% to proceed forward to the next lesson. Final Exam- Final Exam must be passed with a 70% to pass the course. The final  more...

Personal Protective Equipment for General Industry ...sures for Foot Safety Regulatory Requirements: Please see the state/ regulatory requirement from the course catalog page. Seat Time: This course has been approved for 1 hour. Course Pre-Requisite: N/ A Testing: Quizzes - All quizzes must be passed with a 100% to proceed forward to the next lesson. Final Exam- Final Exam must be passed with a 70% to pass the course. The final  more...

Hazardous Materials ...portant Definitions REGULATORY REQUIREMENT: Please see the state/ regulatory requirement from the course catalog page. COURSE PRE-REQUISITE: N/ A TESTING: Quizzes - All quizzes must be passed with a 100% to proceed forward to the next lesson. Final Exam- Final Exam must be passed with a 70% to pass the course. The final exam can be taken three times if necessary.  more...

Spanish- Introduction to OSHA and OSHA Act Cost: $20. 00 Enroll in Course: http://bit. ly/ 4TFsSG This online safety course gives a basic overview of OSHA, the OSH Act, and OSHAa ™s role in prevention and elimination of illnesses and injuries in the workplace. It includes information about employer and employee rights and responsibilities, and a very brief look at the OSHA inspection process, reporting and OSHA recordkeeping  more...

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SowellEAC Online Enterprise Architect Certification Program Goal: The goal is to give a mixed group of students, with varying levels of awareness and experience in Enterprise Architecture, an appreciation of the art and science of Enterprise Architecture and to increase their ability to contribute to an Enterprise Architecture team. Approach: The approach taken in this program is to be as practical as possible. Some theory and philosophy are  more...