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Working With Digital Pictures



...dobe Photoshop Elements features, learning skills such as selecting areas of the images and sharing images online.
This course is designed to introduce amateur photographers and interested business users to the basics of digital imaging. To accomplish this, students will look at how digital cameras create digital images; advantages and disadvantages of digital imaging; basic digital camera
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Six Sigma Black Belt Personal Training Library
...tical process control techniques. Training topics include selecting and setting up SPC control charts, determining the best control charts formats to use for a given process, what different patterns of instability tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with process capability complications, and
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Spanish Language: Hand and Power Tool Safety (Herramientas Manuales y Mec nicas)
...ool Standard. Common tool hazards, PPE, proper tool care, selecting right tool and common tool abuse are discussed. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student.
Spanish Language: Hand and Power Tool Safety (Herramientas Manuales y Mec?nicas) This course provides basic familiarity with OSHA Hand and Power Tool
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Manufacturing Statistics Personal Training Library
...tical process control techniques. Training topics include selecting and setting up SPC control charts, determining the best control charts formats to use for a given process, what different patterns of instability tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with process capability complications, and
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Discover the Benefits of Self-Publishing!
If you are considering self-publishing your book, this course will provide you with a systematic approach for accomplishing that task. You will learn how to format your manuscript so that it is ready for the printers; how to register your copyright, get your ISBN number, Library of Congress Number, and EAN; identify binding and paper options, and how to market your book and sell it.
Course
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Build Your Own BIZ(tm) - How to Hire
This course will help you make sound hiring decisions that help you maximize employee retention and return on investment. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your
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Adobe Photoshop CS3: Essentials
...you need a refresher on keyboard shortcuts, the basics of selecting colors or elements in photos, special effects and layering, then the Photoshop CS3 Essential tutorials cover what you need to know to make your images dazzle. By the end of this course you will be proficient at: understanding the toolbars and interface, navigating documents, the fundamentals of color correction, layering,
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From 123-CBT Computer Based Training
Selections and Layers in Photoshop CS3
...first necessary to understand the fundamental concepts of selecting portions of images, and isolating image components into layers. This course introduces the new Quick Selection tool and its refinement settings, and explains other selection tools including an assortment of lasso and marquee tools and the Magic Wand tool. The course also describes layers, and demonstrates how layer arrangement
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Selections and Layers in Photoshop CS3
Advanced Tools in Photoshop CS3
Designers and photographers alike can use a variety of advanced Photoshop CS3 tools to enhance their images. This course explores the digital versions of techniques used in traditional photography darkrooms such as smudging, dodging and burning, and applying filters. It also demonstrates how Photoshop users can isolate or extract areas of an image by applying masks, selecting pixels within
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Implementing a Mentoring Program for the Organization
Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about selecting and matching mentors and proteges and motivating
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Mentoring On-line
Rapid changes in the way organizations look and do business have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and prot??g??s, developing trust, using
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Cross-selling in a Customer Service Call
...an efficient sale.It also explains the best practices for selecting cross-selling prospects by gathering appropriate data, and assessing and qualifying sales opportunities. This helps CSAs avoid uncomfortable situations in which they might possibly lose a customer. In the course lessons, you'll learn effective methods for securing sales such as proposing and presenting solutions, handling
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Using Surveys to Measure Customer Satisfaction
If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere.It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will
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The Technical Professional as Internal Consultant
Traditionally, consultants have been seen as experts outside an organization who are hired to appraise a situation and recommend paths toward improvement. These agents of change may be brought in to downsize a company, recommend efficiency improvements, recommend ways to improve employee morale, or facilitate other changes. Today, companies are selecting technical professionals within the
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Presenting Successfully
There are a number of basic types of presentations, but all presentations have four things in common: a presenter, an audience, a venue, and a message. This course concentrates on showing how each of these vital elements has to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a
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Getting the Most from Business Documents
...ine. This familiar scenario illustrates the importance of selecting an appropriate document type and delivery method for your written business documents. "Getting the Most from Business Documents" explains the different business document types such as memos, reports, and proposals and the best uses for each. The course shows you how to align the message content, document type, and delivery
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Principles of Marketing - Distribution Strategy
Principles of Marketing: Distribution Strategy offers the student an overview of the information required to identify types of distribution channels, select appropriate distribution partners, and develop an efficient distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage
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Elements of Project Human Resource Management
... Project Human Resource Management processes of planning, selecting, developing, and managing a project team. Such an understanding enables project managers to lead the project team to project completion and success. This course will emphasize the importance of Project Human Resource Management to project performance. It will cover the basic elements of Project Human Resource Management and the
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Launching Successful Virtual and On-site Teams
One factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team
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Leading High-performance Virtual Teams
Virtual teams are emerging as the basic unit for conducting business in the 21st century. Virtual communication networks have made virtual teams possible, while globalization has made them a necessity. Leading virtual teams presents new challenges to leaders and managers. Virtual team leaders must find ways to successfully manage people who are separated by distance, time zones, and cultural
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Six Sigma Projects and Project Teams
...n his book "On Becoming a Leader." Champions are leaders. Selecting the right Six Sigma projects and the right people, and leading them to achieve business goals, is vital to the leadership of Champions. This course deals with these important roles of Champions. It also provides Champions with a toolkit to measure and analyze a project thoroughly before it is selected for Six Sigma improvement.
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Six Sigma Team Leadership
...ourse provides potential team leaders with strategies for selecting the right team members and assigning roles within the team. When the team has been formed, the role of team leader changes to that of a facilitator, leader, and motivator. This course provides you with the techniques and skills required to build a team that can deliver your Six Sigma project. Six Sigma is a registered Trademark
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Conducting the Behavioral-based Interview
Interviewing is no longer a process of interrogation. In fact, the previously held view that an interview is an opportunity for an interviewee to "sell" himself is under considerable challenge. What's taking the place of the traditional interview? The behavioral-based interview. The behavioral-based interview differs significantly from traditional interviewing styles because it focuses on the
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Recruiting and Selecting Candidates HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals'
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Organizational Learning - Developing a Knowledge Management System
In ?Organizational Learning: Developing a Knowledge Management System,? you will learn the benefits of a learning organization. You will also learn processes for aligning strategy with knowledge management and how to identify who should be included in a knowledge assessment team. In addition, you will learn the process for performing a knowledge assessment and selecting a knowledge management
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HTML 4 Part 2 Advanced Topics

...; Complete the code for adding radio buttons to a form by selecting the correct set of code. Complete the code for adding check boxes to a form by selecting the correct set of code. Complete the code for adding buttons to a form by selecting the correct set of code. Identify the code fragment for adding a selection list to a form. Identify the code fragment for
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HTML 4 Part 2 Advanced Topics

...; Complete the code for adding radio buttons to a form by selecting the correct set of code. Complete the code for adding check boxes to a form by selecting the correct set of code. Complete the code for adding buttons to a form by selecting the correct set of code. Identify the code fragment for adding a selection list to a form. Identify the code fragment for
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Oracle9i Performance Tuning Architecture Strategy

...ons. o Identify the factors taken into consideration in selecting the physical structure for data. o Match the index types with their benefits. o Identify the key usage of index organized tables. o Identify the features of the Database Resource Manager. o Identify the guidelines used to administer resource consumer groups. o Identify the processes implemented by resource plans and
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SQL Server 2000 Querying with Transact SQL Part 1 Manipulating Data

...l Language (DCL) statements. Identify the guidelines for selecting columns within a table. Identify the guidelines for using the WHERE clause to retrieve rows in a table. Retrieve specific columns from a table. Identify the characteristics of aggregate functions. Identify the considerations for using the GROUP BY clause. Identify the guidelines for using the GROUP BY clause with the
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Exchange 2000 Infrastructure Design--Part 4

...plementing cluster services. Identify the guidelines for selecting a load planning strategy. Identify the guidelines for upgrading an Exchange 5.5 cluster. Identify the factors to consider when installing Windows clustering. Install Exchange 2000 Server on the first cluster node. Create an Exchange 2000 Server cluster group. Create an IP address resource. Create a network name resource.
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Exchange 2000 Server--Part 3 Administering

... groups in Active Directory. Identify the guidelines for selecting the scope of groups. Identify the guidelines for designing groups. Identify the features of message routing and group expansion. Identify the features of administrative groups and routing groups. Create an administrative group. Configure administrative groups. Identify the types of recipients in Exchange 2000 Server.
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UNIX--Part 2 Advanced Topics for Users

Course Overview The second course in the UNIX curriculum teaches end users a little about how UNIX works and handles resources. It shows how UNIX can be best used by advanced users in a UNIX-based enterprise. This course can even act as a starting primer for users interested in becoming administrators. L earn To: Identify the hardware requirements for a UNIX system. Identify the
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Designing Cisco Network Service Architectures Part 4

...y guidelines for designing QoS.
Identify guidelines for selecting scalable network QoS solutions for the enterprise network.
Identify the QoS Services decisions for the Celestal Curtain Manufacturing Company.
Identify optimal decisions for designing QoS services in a given scenario.
Unit 2: Designing IP Telephony Solutions 1 (3 hours)
Identify features of the CallManager component
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Designing Cisco Network Service Architectures Part 1

...cs of the remote access module.
Identify guidelines for selecting remote access infrastructure components.
Identify uses of the Cisco Product Advisor when selecting remote access routing solutions.
Audience:
Learners preparing to take exam Designing Cisco Network Service Architectures ARCH v1.0 (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco
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Windows 2000 Installation Config Admin --Part 5 Network Imp

...tivity Duration: 2 Hour(s) Identify the reason for selecting a network connectivity method in a specified situation. Connect to the Internet by using dial-up networking. Connect to a remote computer by using dial-up networking. Connect to a computer by using a VPN connection. Identify the features of Connection Sharing. Match the problems that can arise because of the Connection
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Windows 2000 Upgrading from Windows NT 4 0--Part 1

...pgrade should be implemented. o Identify the reasons for selecting a specific mode of domain upgrade in a specified situation. o Identify the type of domain restructuring to be performed in a specified situation. o Match the advantages of domain restructuring with the situations in which these advantages are used. Unit 2: Migration: Evaluating the Environment 2 - 3 hours o Identify the
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Windows 2000 Upgrading from Windows NT 4 0--Part 1

...pgrade should be implemented. o Identify the reasons for selecting a specific mode of domain upgrade in a specified situation. o Identify the type of domain restructuring to be performed in a specified situation. o Match the advantages of domain restructuring with the situations in which these advantages are used. Unit 2: Migration: Evaluating the Environment 2 - 3 hours o Identify the
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Windows 2000 Designing a Network Infrastructure--Part 4 Implementation

...rvice management strategy. o Identify the guidelines for selecting an appropriate DHCP service management strategy. o Select an appropriate DHCP service management strategy that meets specified business requirements. o Analyze DHCP service management strategies that are used to meet various business requirements. o Identify the methods used for optimizing DHCP service. o Identify the
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Windows 2000 Designing a Network Infrastructure--Part 4 Implementation

...rvice management strategy. o Identify the guidelines for selecting an appropriate DHCP service management strategy. o Select an appropriate DHCP service management strategy that meets specified business requirements. o Analyze DHCP service management strategies that are used to meet various business requirements. o Identify the methods used for optimizing DHCP service. o Identify the
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Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing

...pular protocol on a network. Identify the guidelines for selecting the appropriate intranet addressing scheme. Identify the guidelines for optimizing a subnet mask design. Identify the guidelines for selecting the appropriate IP configuration method. Identify the guidelines for selecting a secure TCP/IP data transmission method. Design a TCP/IP strategy to integrate TCP/IP with the
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Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing

...pular protocol on a network. Identify the guidelines for selecting the appropriate intranet addressing scheme. Identify the guidelines for optimizing a subnet mask design. Identify the guidelines for selecting the appropriate IP configuration method. Identify the guidelines for selecting a secure TCP/IP data transmission method. Design a TCP/IP strategy to integrate TCP/IP with the
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Designing Cisco Internetwork Solutions Part 3

...ols on IP addressing plans.
Identify considerations for selecting an end-system IP address assignment method.
Identify guidelines for implementing name resolution.
Unit 2 : IPv6 Addressing (2 hours)
Identify characteristics of the IPv6 address structure.
Match types of IPv6 addresses with their features.
Identify features of IPv6 routing protocols.
Identify characteristics of
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Windows NT Server 4 0 Implementing Directory Services

...problems that can complicate trust functions.
Unit 3: Selecting a Directory Services Structure
Duration: 2 Hour(s)
Match the domain models in Windows NT Directory Services with their features:
Single domain model
Single master domain model
Multiple master domain model
Complete trust domain model
Identify the factors that influence planning of a Directory Services domain
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Windows 2000 Planning Implementing Active Directories - Part 4

...tive Directory and Exchange. Identify the guidelines for selecting bridgehead servers for Windows 2000 and Microsoft Exchange Server 5.5. Identify the guidelines for selecting containers and objects for Active Directory Connector synchronization. Identify the advanced setting options available in Active Directory Connector. Identify the current situation that the Active Directory Connector
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Windows 2000 Planning Implementing Active Directories - Part 4

...tive Directory and Exchange. Identify the guidelines for selecting bridgehead servers for Windows 2000 and Microsoft Exchange Server 5.5. Identify the guidelines for selecting containers and objects for Active Directory Connector synchronization. Identify the advanced setting options available in Active Directory Connector. Identify the current situation that the Active Directory Connector
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Access 2000 Proficient User

...Design view. Identify the factors to be considered while selecting an appropriate data type for a field. Modify an input mask by using the Design view. Modify a lookup field in a table by using the Design view. Unit 2: Applications and Database Administration Duration: 1 - 2 Hour(s) Import data into a new Access 2000 table. Link the data from an Excel spreadsheet to an Access
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E-Commerce Implementation Issues

...es and marketing team.
Identify key considerations when selecting hosting options for e-commerce Web sites.
Audience:
This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives.
Deployment:
e-Learning/Self-Study
Accreditation
CEU credits: 0.70 CEUs
Language Options:
US English
Total Learning
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SAP R 3 FI AR AP Account Document Posting and Periodic Processing

...ent.
Fixing Cash Discount Rates.
Checking the Changes.
Selecting a Display Variant.
Totaling.
Reversals.
Introduction.
Posting a Reverse Document.
Adding Line Item Data.
Simulating and Posting.
Using the Document Menu.
Displaying the Reverse Document.
Account Clearing.
Introduction.
Manual Clearing.
Assigning Line Items.
Displaying the Document.
Unit 2: Periodic Processing
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Introduction to the Internet and World Wide Web

... to connect to the Internet.
Identify the criteria for selecting an Internet Service Provider (ISP).
Navigate the Web.
Identify the features and advantages of basic Internet services.
Identify the methods of working with Internet services.
Identify the features of Web indexes and directories.
Search Websites by using various strategies.
Download and upload files by using
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SQL Server 7 0 Designing Implementing Data Warehouses - Part 1

Course Overview This is the first course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the characteristics of different decision support systems and components and tools used in data warehousing;
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Visual InterDev 6 0 Accessing Remote Data

...tages of using COM components.
Identify the criteria for selecting a specific type of COM component for a project.
Match the options in the General property page of the Project Properties dialog box with their descriptions.
Match the settings of the Instancing property of a class module with their descriptions.
Create a method in a class module by using the Add Procedure dialog box in
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Consulting Skills The Consulting Process

...-step consulting process. It identifies the processes for selecting a problem resolution, implementing the solution, and closing the consulting contract. Learn To Identify the steps for creating an outline of need. Follow the process for choosing a problem resolution. Identify the steps for empowering a
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Competitive Intelligence Implementing a Competitive Intelligence System

... Follow steps of the process for selecting a competitive intelligence system. Sequence the steps of the process for implementing a competitive intelligence system. Audience Managers and executives who are interested in learning more about how they can influence the strategic goals of their organization. Deployment Options e-Learning
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Managing Business Risk Financing Contingency Planning

... management. Identify criteria for selecting agents and brokers. Sequence the steps for integrating risk control into an organization. Simulation Overview: In the simulation at the end of this unit, you will meet with Mildred Parcells, one of Icon's corporate lawyers, to discuss contract management and
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Crystal Reports v10 Introduction to Report Design Part 2

... course covers the key concepts associated with grouping, selecting, and summarizing fields and data in Crystal Reports v10. In this course, you will also learn to modify settings and format reports.
Learn To:
Identify the options for creating and modifying a group in a report.
Identify the steps to select records using Select Expert.
Sort records using Record Sort Expert.
Add a
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Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure

... Duration: 2 - 3 Hour(s) Identify the guidelines for selecting a single domain. Identify the guidelines for selecting a domain tree. Identify the guidelines for forest implementation. Identify the steps involved in designing a domain structure. Identify the guidelines for determining the number of domains required by an organization. Identify the guidelines for adding additional
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Advanced Six Sigma The Measure Analysis Phases of DMAIC

...with special focus on DPMO.
Identify the guidelines for selecting a good metric system.
Identify the benefits of a metric system.
Unit 2: Collecting Data
Gather the information required to develop a data collection plan.
Identify the key concepts related to the evaluation of the data collection plan.
Unit 3: Analyzing the Data
Distinguish between different data analysis
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SAP R 3 FI AR AP Organization Master Records and Posting

...in/Change.
Changing Master Data.
Starting the Program.
Selecting Individual Screens.
Selecting Screens via the Menu Path.
Displaying the Changes.
Unit 3: Posting
Duration: 2 - 3 Hour(s)
Invoice.
Starting the Program.
Entering Header Data.
Entering Line Item Data (Vendor).
Entering Line Item Data (G/L Account).
Displaying Documents.
Parking Documents.
Credit Memo.
Posting
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Building Cisco Remote Access Networks Part 1

...capsulation Protocol types.
Identify considerations for selecting WAN technology.
Identify considerations for selecting central site WAN connections.
Identify considerations for selecting remote site WAN connections.
Identify considerations for selecting telecommuter site connections.
Identify features of Cisco routers used for remote access solutions.
Identify features of cables
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Quality Management Business Process Improvement

...nts. Identify the criteria for selecting a process for improvement. Identify the responsibilities of a process manager. Match the symbols and shapes used to create flow chart. Identify characteristics of the quality management techniques used to streamline a process.
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Windows 2000 Planning Implementing Active Directories - Part 1

... used in Active Directory. Identify the requirements for selecting a compatible DNS service. Identify the guidelines for choosing DNS names. Locate the information you need to document an existing DNS structure. Identify the advantages and disadvantages of using a currently registered DNS domain name. Identify the advantages and disadvantages of using a child domain name of a currently
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SQL and PL SQL Basic SELECT

... Write SQL SELECT queries. Customize SQL queries when selecting data from a table. Identify SQL*Plus environment, features, and commands. Restrict rows retrieved by a query. Identify comparison operators that can be used in defining row retrieval restrictions. Identify logical operators that can be used to define row retrieval restrictions. Sort rows retrieved by a query.
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International Business Essentials Succeeding as a Global Manager

...aracteristics of a global manager. Identify methods for selecting candidates for international managers. Follow steps managers can take to solve problems cross-culturally. Implement strategies that global managers can use when managing cross-cultural conflict. Audience: Managers who want to learn the qualities needed for successful international motivation, problem solving, and
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Building Scalable Cisco Internetworks Part 3

...gorithm (DUAL).
Identify key aspects of the process for selecting a feasible successor using the Diffusing Update Algorithm (DUAL).
Sequence the steps in the Enhanced Interior Gateway Routing Protocol (EIGRP) query process.
Unit 2: EIGRP Configuration (2 hours)
Identify commands used to configure Enhanced Interior Gateway Routing Protocol (EIGRP).
Identify the requirements for
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Windows 2000 Network--Designing Security Part 2 Sec Local Network

...methods with their features. Identify the guidelines for selecting network authentication methods. Identify the network authentication method that is best suited for a specified situation. Sequence the steps performed for setting up a Macintosh client connection with a Windows 2000 server. Install File Server for Macintosh by using Windows 2000 Server. Configure File Server for Macintosh
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Windows 2000 Network--Designing Security Part 4 Sec Internet Access

...ith their security features. Identify the guidelines for selecting a firewall implementation for a specified situation. Identify the appropriate server placement strategy to be used in a given situation. Evaluate a firewall strategy in a specific situation. Unit 2: Securing Communication Channels Duration: 3 - 4 Hour(s) Match the IPSec protocols with their features. Identify the
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Windows 2000 Network--Designing Security Part 4 Sec Internet Access

...ith their security features. Identify the guidelines for selecting a firewall implementation for a specified situation. Identify the appropriate server placement strategy to be used in a given situation. Evaluate a firewall strategy in a specific situation. Unit 2: Securing Communication Channels Duration: 3 - 4 Hour(s) Match the IPSec protocols with their features. Identify the
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Windows 2000 Network--Designing Security Part 5 Sec Access to Partners

...based authentication method. Identify the guidelines for selecting an appropriate authentication method. Identify the appropriate strategy for authenticating trusted partners. Evaluate the effectiveness of the authentication strategy for trusted partners. Match the placement of a VPN server in conjunction to a firewall with its related benefits. Evaluate the effectiveness of a VPN solution
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Windows 2000 Dir Services Infrastructure--Part 1 Active Dir Install

... used in Active Directory. Identify the requirements for selecting a compatible DNS service. Identify the guidelines for choosing DNS names. Locate the information you need to document an existing DNS structure. Identify the advantages and disadvantages of using a currently registered DNS domain name. Identify the advantages and disadvantages of using a child domain name of a currently
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Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure

... Duration: 2 - 3 Hour(s) Identify the guidelines for selecting a single domain. Identify the guidelines for selecting a domain tree. Identify the guidelines for forest implementation. Identify the steps involved in designing a domain structure. Identify the guidelines for determining the number of domains required by an organization. Identify the guidelines for adding additional
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SCO SVR 5 --Part 1 Basic Administration

...procedures and levels. Identify factors to consider when selecting backup media. Identify the CLI backup commands available in SCO SVR. Identify the features of the ARCserveIT utility. Identify the procedure for recovering from a system disaster. Unit 3: Optimizing the System Duration: 2 Hour(s) Monitor processes by using the ps command. Modify processes by using the Process
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HP-UX--Part 1 Basic Administration

...ckup scheduling. Identify the considerations involved in selecting backup media. Identify the command-line interface backup commands available in HP_UX. Perform a backup with System Administrator Manager (SAM) Restore files from a backup with System Administration Manager (SAM). Identify the guidelines for recovering from a disaster. Unit 3: Optimizing the System Duration: 2 Hour(s)
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XML Programming--Part 2 DOM SAX XSLT

...API for XML (SAX) Level 2.0. Identify the guidelines for selecting a parser for Simple API for XML (SAX). Unit 3: XML: Transforming with XSLT Duration: 1 - 2 Hour(s) Declare the xsl:template element. Identify the features and functions of the XSLT elements used to generate output. Identify XSLT elements used for conditional processing and looping. Identify and declare xsl:import
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XML Programming--Part 2 DOM SAX XSLT

...API for XML (SAX) Level 2.0. Identify the guidelines for selecting a parser for Simple API for XML (SAX). Unit 3: XML: Transforming with XSLT Duration: 1 - 2 Hour(s) Declare the xsl:template element. Identify the features and functions of the XSLT elements used to generate output. Identify XSLT elements used for conditional processing and looping. Identify and declare xsl:import
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Self Development Positively Influencing Others

...mplete the simulation, simply respond to each question by selecting the best possible answer. Unit 2: Influencing Through Language (0.5 - 1 hour) Identify methods for giving your language impact. Use 'I' statements to influence others. Use presupposition to influence others. Identify the sensory
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Cross-Functional Team Series

The Cross-Functional Teams Series includes the following courses: Cross-Functional Teams: Goal Setting in a Cross-Functional Team Cross-Functional Teams: Selecting Cross-Functional Team Members Cross-Functional Teams: Cross-Functional Team Development To review individual course descriptions, please return to the previous page and select the desired title(s).
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SAP R 3 FI General Ledger Posting Periodical Processing

...ists. - Displaying Additional Fields. - Changing Items. - Selecting Items. - Printing Lists. Unit 3: Periodic Processing 1 hour o Preparing the Month-End Closing: - Preparatory Work. - Posting Recurring Entry Documents. - Running a Batch Input Session. - Creating Advance Returns for Tax on Sales/Purchases. - Posting Tax Payable. o Evaluations: - Locking Periods. - Performing Accounting
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SAP R 3 v4 6 AR Accountant

The SAP R/3 4.6 AR Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The student will be shown how the FI component is integrated in the R/3 System, how to create master data for a customer, and how to post invoices and incoming payments. Furthermore, he will be able to display and process customer documents, and will be shown the
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SAP R 3 v4 6 AP Accountant

This SAP R/3 4.6 AP Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. and how the FI component is integrated in the R/3 System. It also shows you how to create master data for a vendor and how to post invoices and outgoing payments. Furthermore, it will show how to display and process vendor documents. You will also be shown the
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MS Win XP Install Admin Part 3 TCP IP NOS Environments

...tbound multilink connection in Windows XP Professional by selecting communication devices. o Configure an outbound multilink connection in Windows XP Professional by selecting communication devices. o Identify services provided by Telnet software that are available in Windows XP Professional. o Identify services provided by Telnet software that are available in Windows XP Professional.
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MS Win XP Install Admin Part 5 Disk File Mgt

...d by Windows XP Professional. o Identify guidelines for selecting a file system when formatting a hard disk in Windows XP Professional. o Identify system information that can be determined in Windows XP Professional. o Identify tasks for monitoring and managing applications by using Windows XP Professional Task Manager and Windows Installer. o Identify commonly used measures available
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MS Win XP Install Admin Part 5 Disk File Mgt

...d by Windows XP Professional. o Identify guidelines for selecting a file system when formatting a hard disk in Windows XP Professional. o Identify system information that can be determined in Windows XP Professional. o Identify tasks for monitoring and managing applications by using Windows XP Professional Task Manager and Windows Installer. o Identify commonly used measures available
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Defining Microsoft NET Solution Architectures Part 2

... To identify guidelines for selecting a monitoring strategy. To identify considerations for selecting a globalization strategy. To identify considerations for determining a data storage specification. To identify key elements of the planning phase. To
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Systems Analysis Using Client Server Model Part 1 Client Server Env

...th their functions. o Identify factors to consider when selecting a RDBMS for distributed database support. o Match Systems Integration Life Cycle (SILC) phases with their descriptions. o Identify the phases of project management in the SILC. o Identify the steps involved in the architecture definition procedure. o Match types of applications that are suitable for Client Server
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Defining Microsoft NET Solution Architectures Part 2

... To identify guidelines for selecting a monitoring strategy. To identify considerations for selecting a globalization strategy. To identify considerations for determining a data storage specification. To identify key elements of the planning phase. To
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Defining Microsoft NET Solution Architectures Part 3

... To identify considerations for selecting a globalization strategy during physical design. To identify guidelines for monitoring a physical design. To identify guidelines for solution architecture integration in physical design. Audience This curriculum is intended for individuals seeking the MCSD for .NET
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Defining Microsoft NET Solution Architectures Part 3

... To identify considerations for selecting a globalization strategy during physical design. To identify guidelines for monitoring a physical design. To identify guidelines for solution architecture integration in physical design. Audience This curriculum is intended for individuals seeking the MCSD for .NET
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Visual Basic NET-Web Based Development Part 1

...pes with their functions. o Identify considerations for selecting an appropriate ASP.NET server control. o Identify the syntax for saving the view state of Web controls. o Sequence the steps to convert an HTML control to an HTML server control. o Identify the syntax for implementing SmartNavigation. o Set properties for Web server controls in Visual Studio .NET. o Add a Calendar
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Macromedia Fireworks MX Part 1

...ile in Fireworks. Match tools for selecting objects with their functions. Create a bitmap object. Identify options for drawing vector objects. Add text to a Fireworks document. Identify methods for transforming objects. Identify methods for organizing
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Visual Basic NET-Web Based Development Part 3

... a DataTable. o Identify data access considerations for selecting DataSet or DataReader objects. o Identify the syntax for using DataView objects. o Sequence the steps for binding a DataSet to a list-bound control. o Identify the syntax for handling database errors. o Identify the syntax for creating multiple tables. o Identify the syntax for creating a relationship between
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Macromedia FreeHand MX Part 2

...earner is taught how to work with objects. Skills such as selecting, moving, copying, grouping, and arranging are covered. Participants also learn about the different pallets and how to work with color. Learn To To identify features of the Object panel. To identify methods for selecting objects in Macromedia FreeHand MX.
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Macromedia FreeHand MX Part 3

This course build on the knowledge acquired in the previous courses in the Macromedia FreeHand MX curriculum. In this course, participants learn how to apply strokes and fills. How to create text and use text effects are also covered. Learn To To identify Basic stroke attributes. To apply a brush stroke. To
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Windows 2000 Implementing Security Part 1

... To identify guidelines for selecting a centralized administrative model. To identify guidelines for selecting a decentralized administrative model. To match administrative tasks with their key disciplines. To match account policies with their features.
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Windows 2000 Implementing Security Part 1

... To identify guidelines for selecting a centralized administrative model. To identify guidelines for selecting a decentralized administrative model. To match administrative tasks with their key disciplines. To match account policies with their features.
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Illustrator 10 Curriculum

.... The learner is introduced to working with basic shapes, selecting images, and color. This curriculum also covers the use of drawing tools, transform tools, and layers in image editing. This curriculum consists of two Skill Builder courses: Adobe Illustrator 10: Part 1 Adobe Illustrator 10: Part 2 Learn To See individual course descriptions for specific objectives and scope.
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Windows 2000 Implementing Security Part 2

...ing. Identify guidelines for selecting protocols to access the Internet. Identify methods for restricting Internet access. Match the services provided by Proxy Server with their descriptions. Match the authentication methods supported by Proxy Server with their descriptions.
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Illustrator 10 Part 1

... learner is also introduced to working with basic shapes, selecting images, and color. Learn To To identify features of the Adobe Illustrator 10 interface. To identify the View options in Illustrator 10. To identify considerations for setting up an artwork. Audience Basic end user who wishes to use
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Call Center Mgt Managing an Inbound Call Center

... Complete the definition of a call center by selecting the missing words. Select the functions of a call center. Sequence the steps to establish a call center. Identify the functions of an inbound call center agent. Provide consultation to a company that wants to establish a call center.
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Interviewing Skills Preparing for an Interview

...gers, and any individual responsible for interviewing and selecting employees. It is recommended that individuals take the first course in the series or have equivalent knowledge.
Deployment:
Self-Study
Accreditation
NASBA credits: 2 CPE
CEU credits: 0.20 CEUs
HRCI credits: 1 Hour
Language Options:
US English
Total Learning Time:
2 to 2.5 hours
Objectives:
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Interviewing Skills Conducting an Interview

...gers, and any individual responsible for interviewing and selecting employees. It is recommended that individuals take the first two courses in the series or have equivalent knowledge.
Deployment:
Self-Study
Accreditation
NASBA credits: 2 CPE
CEU credits: 0.20 CEUs
HRCI credits: 1 Hour
Language Options:
US English
Total Learning Time:
2 to 2.5 hours
Objectives:
more...
Interviewing Skills Laws Governing the Interview Process

...gers, and any individual responsible for interviewing and selecting employees. It is recommended that individuals take the first three courses in the series or have equivalent knowledge
Deployment:
Self-Study
Accreditation
NASBA credits: 2 CPE
CEU credits: 0.20 CEUs
HRCI credits: 1 Hour
Language Options:
US English
Total Learning Time:
2 to 2.5 hours
Objectives:
more...
360-Degree Feedback Experiencing 360-Degree Feedback

...degree feedback. The program also covers the criteria for selecting raters, the types of rating biases, and guidelines for rating an employee's performance. Additionally, it covers the type of information provided in 360-degree feedback, guidelines for communicating disagreement about the feedback, and steps for developing an improvement plan. Learn To Identify
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360-Degree Feedback Implementing a 360-Degree Program

...eveloping questionnaires, collecting the information, and selecting the raters. Unit 2: Training 360-Degree Feedback Participants (0.5 - 1 hour) Identify the types of information a training program for raters should include. Train 360-degree feedback raters. Explain how to avoid rating biases.
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Strategic Decision Making Making the Right Decision

...s available to make the best possible decision. Unit 2: Selecting an Option (0.5 - 1 hour) Stop generating options at the appropriate time. Identify the steps for describing the consequences of decision options. Describe the consequences of your decision options. Identify the guidelines for making a
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Six Sigma Deploying Six Sigma

... begins by giving assistance in prioritizing projects and selecting key people before then helping the learner to define, measure, analyze, improve and control the selected process. It also looks at process capability studies and how they should be directed. Learn To Identify guidelines for Six Sigma projects. Identify steps for
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Business Problem Solving The Problem Solving Process

In Business Problem Solving: The Problem-Solving Process, you will learn the three phases of the problem-solving process and how to complete each phase. The program also gives you several processes for generating solution options and a method for prioritizing problems. By applying the information in this program, you will be able to identify a problem's root causes, develop and implement an
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Six Sigma Managing Six Sigma Projects

...Sigma. Identify guidelines for selecting projects that are in line with your business priorities. Audience This course is suitable for HR Managers, HR Directors, Executive Management, and Quality Personnel. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total
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Digital Photography

...epts of digital photography. It covers the principles for selecting a digital camera and how to take a good picture, as well as how to transfer the image from a digital camera to a computer. The course also covers scanners and image editing software. Organizing and archiving images and using online photo services are also topics included. Learn To Identify
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ISO 9001 2000 The Auditing Process

... Identify factors to consider when selecting an audit team. Identify factors to consider when developing an audit plan. Identify considerations for communicating with the areas to be audited. Identify factors to consider when developing an audit schedule. Identify features of an
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Project Management Project Procurement Management

...ill also learn effective methods for reviewing proposals, selecting contractors, and evaluating contractor performance.
Learn To:
Understand the role that the plan purchases and acquisitions process plays in Project Procurement Management.
Understand how the plan contracting process develops documents for other Project Procurement Management processes.
Understand the importance
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Team Leadership Developing A High Peformance Team

... Choose examples of criteria that should be used when selecting team members. Follow steps for developing a team communication process. Identify elements of effective teams. Identify desirable characteristics of effective team leaders. Audience Managers and team leaders who want to develop and lead
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Principles of Marketing Distribution Strategy

...nt distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage your distribution system effectively. Learn To Identify the levels of distribution intensity. Sequence the steps for selecting appropriate
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Cross-Functional Teams Selecting Cross-Functional Team Members

...Selecting Cross-Functional Team Members covers how to identify and select cross-functional team leaders and members and how to ensure cross-functional team success. The program also covers roles in cross-functional teams, how key stakeholders are important to the success of cross-functional teams, and the reasons that cross-functional team member/upper management relationship is important. In
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Organizational Learning Developing a Knowledge Mgmt System

...arn the process for performing a knowledge assessment and selecting a knowledge management system. Learn To Follow the process for aligning the company's vision with its knowledge management strategy. Identify who should be included in a knowledge assessment team. Follow the process for performing a knowledge
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CIW Database Specialist Part 1 Introduction to Database Design

...ormation in the analysis phase. o Identify criteria for selecting a database management system (DBMS) during the design phase. Audience The intended audiences for this course include individuals who design, implement, and maintain database schemas; design and develop database client applications and components; and perform database administration and maintenance, database developers,
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SAP R 3 CO Cost Center Acct Settings for Periodical Processing

...nments. o Creating Screen Variants: - Screen Variants. - Selecting Screen Variants. - Creating Screen Variants. - Selecting Fields. - Checking, Saving, Activating Variants. Unit 2: Period-Based Allocations 1.5 - 2 hours o Creating Cycles: - Periodic Allocations, Cycles, Segments. - Maintaining Cycles - Assessment Cycles. - Segments. - Sender Values. - Tracing Factor. - Maintaining Cycles
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Network Part 1 Media Topologies

This is the first course in a three part series on the Network+ curriculum which begins with an introduction to networking. It covers network topologies and transmission media and standards. It also covers Connectivity devices, for both network and remote access. Learn To: o Sequence the stages in the evolution of computer networking. o Match the computer network components with their
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Network Part 3 Network Implementation

...abilities of Mac OS servers. o Identify key factors for selecting a server operating system. o Identify capabilities of UNIX and Linux clients. o Identify capabilities of NetWare clients. o Identify capabilities of Windows clients. o Identify features of a network security policy. o Identify characteristics of firewalls. o Identify characteristics of a proxy server. o Identify
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CCNT Local Area Networks v6 0 Part 2

... specifications.
Identify factors to be considered when selecting a cable medium for a network installation.
Identify features of the punchdown and crimper tools used to terminate networking cables.
Identify features of radio transmission media.
Identify features of point-to-point and broadcast infrared transmission.
Identify features of terrestrial microwave transmission.
Identify
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e-Business Part 3 Choosing Tools Technologies

...Business. a Identify the factors to consider when selecting a suitable Web platform for your e-Business. a Identify the factors to consider when selecting a Web server/OS combination. a Identify the benefits of using Web application servers for e-Business. Audience The target audience is those individuals tasked with planning/ implementing e-Business strategies within
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E-Business part 5 Understanding the Applications

...RP) for e-Business. a Identify the guidelines for selecting an appropriate Enterprise Resource Planning (ERP) application for e-Business. a Identify the benefits of good communication mechanisms to e-Business. a Identify the features of Internet telephony. a Identify the features of videoconferencing for e-Business. Audience Technical Manager, Business
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E-Business Part 7 Satisfying the Customer

...d customers' trust. a Identify the guidelines for selecting a domain name. a Identify the features of marketing online. a Identify the considerations for attracting customers. a Identify the features of a banner ad strategy. a Identify the features of customer relationship management (CRM). a Identify the features of customer life cycle
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Mentoring Implementing a Formal Mentoring Program

... success of a mentoring program. It also covers steps for selecting mentors and mentees, steps for matching mentors to mentees, and guidelines for establishing strong mentoring relationships. Learn To Identify the main difference between a mentor and a coach. Identify the three factors of successful mentoring programs.
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Windows Server 2003 Planning Network Infrastructure Part 1

... To identify considerations when selecting a routing protocol. To identify features of IP packet filters. To identify guidelines for DHCP server placement. To differentiate between DHCP infrastructure types. To identify circumstances in which scope reservations
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Windows Server 2003 Planning Network Infrastructure Part 1

... To identify considerations when selecting a routing protocol. To identify features of IP packet filters. To identify guidelines for DHCP server placement. To differentiate between DHCP infrastructure types. To identify circumstances in which scope reservations
more...
Windows Server 2003 Planning Network Infrastructure Part 2

This is the second course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. This course focuses on the area of DNS - including servers, namespaces, zones, and DNS/WINS integration. Comprehensive coverage is given to the areas of optimizing and troubleshooting DNS and WINS. The course contains
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Windows Server 2003 Planning Network Infrastructure Part 2

This is the second course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. This course focuses on the area of DNS - including servers, namespaces, zones, and DNS/WINS integration. Comprehensive coverage is given to the areas of optimizing and troubleshooting DNS and WINS. The course contains
more...
Oracle Database 10g PL SQL Fundamentals Part 3

...ork with Large Object (LOB) values.
Identify methods of selecting Character Large Object (CLOB) values.
Identify features of temporary Large Objects (LOBs).
Unit 2: PL/SQL Design Considerations
Identify guidelines for standardizing constants and exceptions.
Identify benefits of using local subprograms.
Sort the characteristics of the rights models according to their category.
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Advanced Six Sigma Leading Six Sigma Deployment

... Sigma Deployment Metrics
Identify the guidelines for selecting deployment metrics.
Identify the guidelines for selecting project metrics.
Identify metrics that can help gauge Six Sigma deployment success.
Unit 4: Ensuring Organizational Understanding and Competence
Identify ways to promote Six Sigma communication.
Match the Six Sigma kickoff presenters with their
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From Healing Art Forms Institute
Chakra Aura Meridian Accredited Program


...idian therapy, mental seeing, energetic seeing, rules for selecting points and meridian charts.
Chakra MP3 Audios: 7 audios total - Color Healing audios for each of the 7 chakras utilizing the colors or red, orange, yellow, green, blue, indigo and violet
Aura MP3 Audios: 3 audios total - Auric layers 1 through 7, Auric layers 8 through 12 and Auric Protection Session
Basic Aura
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From Serebra Learning Corporation
Implementing an Organization-wide Mentoring Program
Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about selecting and matching mentors and proteges and motivating
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Launching Successful On-site and Virtual Teams
...a virtual environment. First, you'll learn strategies for selecting high-performing team members. Next, you will gain the knowledge and skills for setting goals and establishing ground rules. Finally, you will learn approaches for building a cohesive team culture through participation. By applying the techniques and strategies taught in this course, you will lay the foundation for successful
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The Strategic Account Sales Approach
A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then
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The Territorial Account Sales Approach
A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then,
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Inbound Call Centers People Management
Inbound call centers are often the only link between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to
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Cross-selling in a Customer Service Call
If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers. As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing
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Using Surveys to Measure Customer Satisfaction
If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere. It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will
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Developing Customer Satisfaction Surveys
By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art. In this course, you'll learn to use the principles of survey design
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The Technical Professional as Internal Consultant
...morale, or facilitate other changes. Today, companies are selecting technical professionals within the organization to accomplish similar results. This course is designed to provide technical professionals with the basic skills necessary to succeed as consultants. It provides an overview of the profession, identifies the consultant's role, and provides techniques for establishing effective
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Elements of Project Human Resource Management
... Project Human Resource Management processes of planning, selecting, developing, and managing a project team. Such an understanding enables project managers to lead the project team to project completion and success. This course will emphasize the importance of Project Human Resource Management to project performance. It will cover the basic elements of Project Human Resource Management and the
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Project Communications Management Simulation
For the duration of this simulation, you will assume the role of project manager for Coventry Media Design, a national manufacturer and installer of custom media systems for corporate applications. As lead PM, you will manage various aspects of a new project installation for Pressman University from inception to status assessment. The simulation is based on the SkillSoft series "Project
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Project Management Essentials Simulation
For the duration of this simulation, you will step into the role of project manager for a project management firm, Kesseler Project Design and Management (KPDM). KPDM is a Chicago-based firm that works with corporate and municipal organizations to develop, manage, and complete project plans. While KPDM is equipped to provide the full spectrum of PM oversight and management (from drafting a project
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Functions of IT Project Management
William Shakespeare wrote, "Be not afraid of greatness; some are born great; some achieve greatness, others have greatness thrust upon them." Good information technology (IT) project managers are trained, not born. As an IT project manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better
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Project IT Management Simulation - The Early Stages
American Auto is a large automobile company that designs, manufactures, and markets cars and trucks worldwide. With its one price and no-haggle sales approach, the company has been very successful and continues to increase its customer base. To further simplify the buying process, American Auto has recently embraced the idea of upgrading its web site's virtual showroom to allow for online
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Project Procurement Management Simulation
For the duration of this simulation, you will be employed as a project manager for RMVE Security, a national provider of residential, corporate, and government property and facility monitoring. In your role as a PM, you will be focusing on the various aspects of procurement. The simulation is based on the SkillSoft series "Project Procurement Management" and includes links to the following
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The Execution Process Group
Once you have completed initiating and planning for your program, it is time to take the steps necessary to execute the program. The Executing process group is concerned with following established policies and plans to ensure effective benefits and stakeholder management, as well as program governance. Management of this process is complex involving costing, quality assurance, and scheduling,
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Project Management Professional Human Resources Management


Project Management: Human Resource Management, is the seventh of eleven courses in this curriculum. After the completion of this course you will be able to recognize the impact of organizational structures on project management, identify the five key barriers to collaboration and identify appropriate strategies for selecting project personnel. The Prime-Project Management Professional curriculum
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Selecting the Solution Solve Problems Methodically
This course introduces Force Field Analysis and Solutions Fishbone Diagram problem solving techniques. Professionals who want to resolve workplace challenges more effectively.
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Selecting the Solution Group-Based Solutions
This course introduces Modified-Delphi, swapping, and visualization problem solving techniques. Professionals who want to resolve workplace challenges more effectively.
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Selecting the Solution Cost-Benefit Solutions
This course helps learners to recognize and apply cost-benefit analysis procedures. Professionals who want to resolve workplace challenges more effectively.
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Selecting Your Strategy Choose Your Game Plan
...Selecting Your Strategy: Choose Your Game Plan, is the sixth of eleven courses in this curriculum. After the completion of this course you will be able to determine if you are ready to choose a negotiation game, choose a game by comparing the importance of the desired outcome with the importance of the relationship and assess advanced selection criteria to select a negotiation game. The
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Selecting Your Strategy Compete to Win
...Selecting Your Strategy: Compete to Win, is the seventh of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages and disadvantages of the competitive game, identify your preparatory steps for a competitive negotiation, identify the guidelines for controlling concessions and commitments and select competitive tactics to improve the
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Selecting Your Strategy Collaborate for Solutions
...Selecting Your Strategy: Collaborate for Solutions, is the eighth of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages of the collaborative game, identify the keys and obstacles to a good collaborative negotiation, identify the four major steps in carrying out a collaborative negotiation and identify tactics to help a
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Selecting Your Strategy Compromise to Move Forward
...Selecting Your Strategy: Compromise to Move Forward, is the ninth of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages and disadvantages of the compromise game, identify compromise tactics to achieve a satisfactory outcome, avoid compromise traps and pitfalls that can lead to an unsatisfactory outcome and recognize how to
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Selecting Your Strategy Choosing Not to Negotiate
...Selecting Your Strategy: Choosing Not to Negotiate, is the tenth of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages and disadvantages of the accommodating game, identify the advantages and disadvantages of the avoiding game and identify avoiding game tactics. The Negotiation Strategies curriculum helps today's busy professional
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Selecting Your Strategy Legal and Ethical Concerns
...Selecting Your Strategy: Legal and Ethical Concerns, is the last of eleven courses in this curriculum. After the completion of this course you will be able to identify legal constraints to consider while negotiating, recognize how ethical standards vary between individuals and analyze unethical tactics to defuse improper behavior. The Negotiation Strategies curriculum helps today's busy
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Presenting to Succeed
...e, and you will be shown a simple but powerful method for selecting the right content, and then structuring it. Controlling nerves is an important part of preparing, and this course helps you to remove anxieties in the presentation environment by making sure that the venue is set up correctly, and ensuring that you rehearse appropriately. Anyone in an organization who needs the skills to
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Effective Business Meetings Simulation
As the lead project coordinator for Pantheon Electronics, a national reseller of home and office electronics, you will oversee the daily activities of a project management group. Functioning as both a meeting coordinator and a conference chair person, you will test your skills in a broad range of situations, running the gamut from materials procurement to conflict mediation. This simulation is
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Preparing an Effective Internal Business Case Simulation
For the purposes of this simulation, you are a senior product line manager of women's apparel for Zenith Athletics a national manufacturer of athletic gear and clothing. When an ambitious subordinate proposes a major market-research project geared toward the creation of a new line of mom-and-tot exercise apparel, you offer your assistance in the preparation of a business case. Tasks focus on the
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Talent Management Selecting Talent
This course will provide an overview of the talent management process, focusing on the three areas of attracting, developing, and retaining talented people in an organization. The course deals with the issue of talent management from the company?s, as well as the employee?s perspective. This course will emphasize on developing the individuals within a company. HR professionals and managers within
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e-Mentoring
Rapid changes in the way organizations look and do business have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and proteges, developing trust, using
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Averting Problem Performance Simulation
...ent. You will need to avoid hiring a problem performer by selecting the right person. Once you select that person, you'll need to communicate job requirements and provide resources in order to enable achievement. You'll also need to give the new writer performance feedback, and inform him or her of any problem performance issues. This simulation is based on the SkillSoft series "Managing
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Team Leadership Developing A High-Performance Team
Team Leadership: Developing a High-Performance Team gives the student an overview of the uses of teams in the corporate world and explains the creation and leadership of effective teams. The program covers how to choose the right type of team, steps for developing a team communication process, the team leader's responsibilities, and guidelines to help the team leader maintain a high-performance
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Elements of a 360-degree Performance Review
Are you familiar with the elements of the 360-degree performance review process? Are your participants familiar with them? Implementing a 360-degree performance review within your organization is a large undertaking; however, with proper preparation of your participants, the resulting feedback is far more likely to be accurate and useful. Failure to consider the crucial elements of the review
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360-Degree Performance Appraisal Simulation
In this simulation, you will assume the role of Northeast Regional Director of Sales for IpSwitch Components, a seller and service provider of computer networking hardware. Recently, the company decided to experiment with a 360-degree performance feedback system, hoping to replace the traditional manager-level review process. This simulation is based on the SkillSoft series 360-Degree Performance
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Recruiting and Selecting Candidates HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals'
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Selecting the Best Applicant
Making decisions is always difficult, and that applies particularly to choosing a new employee. This course will show you the most effective methods for evaluating and choosing the best applicants. It will show you how to analyze the information from the interview--by working in a focused framework--and how to compare candidates. You will examine and avoid the most common problems with decision
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Strategic Approaches to Labor Relations HRCI SPHR
HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for strategies that allow them to develop a good working relationship between the employee and employer. This course covers strategies
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Investment Project Analysis and Selection
Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will learn how to choose corporate projects based on the different project analysis models and advanced analysis tools. This course is designed specifically for business managers, financial
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Six Sigma Team Leadership
...ourse provides potential team leaders with strategies for selecting the right team members and assigning roles within the team. When the team has been formed, the role of team leader changes to that of a facilitator, leader, and motivator. This course provides you with the techniques and skills required to build a team that can deliver your Six Sigma project. Six Sigma is a registered Trademark
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Scoping the Six Sigma Project
Six Sigma Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,
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Supply Chain Management
At what level are your suppliers performing? Are the relationships with your suppliers benefiting the organization? A quality-centered relationship with a supplier can play a vital role in the success of organizations, providing a competitive advantage in today's aggressive global marketplace. Without sound performance measurement and communication strategies, the relationship between you and your
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Steps for Successful ISO Registration
An organization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected.
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Harassment in the Workplace
Harassment in the workplace is not confined to sexual harassment. Harassment can be based on all protected characteristics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must
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Win2000 Active Directory Design Planning a Domain Structure in Win2000
...in, single and multiple domain structures, guidelines for selecting the optimum domain model based on organizational requirements, and accessing inter-domain resources. Finally, you will learn how to promote the first server to a domain controller, create new domains and OUs, manage objects in a domain, and publish objects in Active Directory. R This course addresses the training needs of
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Microsoft Windows Small Business Server 2003 Part 1
...ution. These include establishing your business needs and selecting the type of Internet connection, network type, network devices, hardware, and software. Further, the course covers components and features of Microsoft Windows Small Business Server (SBS) 2003 and the restrictions of working with SBS 2003. It also covers considerations and steps for installing, upgrading, and migrating SBS
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Linux Installation Techniques
To show the techniques used for installing Linux and associated software Students wishing to acquire the basic skills required as a Linux system administrator
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e-Business Part 3 Choosing Tools and Technologies
The third course in the e-Business curriculum focuses on the tools, languages and technologies that help drive the e-Business infrastructure. It also covers the strengths and weaknesses of each tool, language and technology. It also covers higher-level software and hardware choices such as web browsers, web servers, web application servers and web enabled databases. The target audience is those
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e-Business Part 5 Understanding the Applications
This course covers search engines and portals, on-line shopping and resource management software. It also covers Enterprise resource planning and interactive communication software. Technical Manager, Business Manager, Project Managers who have an understanding of business principles and knowledge of how to use a browser. The fifth course in the e-Business curriculum focuses on the various kinds
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e-Business Part 7 Satisfying the Customer
This is the seventh course in an eight part series. Subjects covered in this course include marketing strategies, customer relationship management, and selling-chain management. In addition, students will focus on how to use an e-Business environment to better attract, retain, and satisfy customers. The audience for this course includes Technical Managers, Business Managers, and Project Managers.
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e-Commerce Implementation Issues
This course provides the learner with information and case studies highlighting the issues associated with E-commerce Implementation. This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives.
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Introducing Voice Over IP
To identify the components and signalling protocols of VoIP, recognize how VoIP works with the centralized and distributed architectures, and determine the gateway requirements to support both architectures in enterprise and service provider environments IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified
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Display of Digital Video
This course will familiarize users to various media to store and view video such as DVD, CD, VCD, and tapes. Users will also learn about sharing movies on the Internet. In addition, the course will also deal with various considerations in selecting appropriate video software. A computer user who has general computer skills, but has little experience with video-editing, burning DVDs, and sharing
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Adobe Illustrator CS2 Getting Started
This course teaches fundamental concepts and skills for working with Adobe Illustrator CS2 to create artwork for both print and the Web. The topics in this course cover capabilities and tools of Illustrator, the interface, image considerations, how to save and print Illustrator files, and working with basic shapes, selecting images, and color. The course is intended for the basic end user who
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Macromedia FreeHand MX Part 2
This course build on the knowledge acquired in the previous Macromedia FreeHand MX course. The learner is taught how to work with objects. Skills such as selecting, moving, copying, grouping, and arranging are covered. Participants also learn about the different pallets and how to work with color. Home-users, end-users. Participants should complete Macromedia Freehand MX Part 1 or have equivalent
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Managing People : Selecting a Coaching Candidate


If you're a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. You may have someone in mind that you want to coach. In this course you'll
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Managing People : Reviewing a Coaching Experience


If you're a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. If you have recently coached a person the experience may have been positive
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Role Play Preparation Skills


The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you rise to the occasion, by putting your preparatory skills to the test. From within a fictitious but realistic case study you can step through
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Selection Interviewing


Learn how to conduct successful selection interviews Selection Interviewing is one of the key management techniques for evaluating whether a job applicant is suitable for the post on offer. This course supplies a comprehensive guide to developing your skills in selection interviewing no matter how your organisation goes about selecting staff. The course looks at all aspects of the selection
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Microsoft Windows 2000 Network - Designing Security Part 4: Securing Internet Access
This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from
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Microsoft Windows 2000 - Designing a Network Infrastructure Part 1: TCP/IP and Addressing
This is the first course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol strategy using the
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Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth
Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network
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Enterprise JavaBeans Part 2: Implementing Session and Entity Beans
This second course teaches the functions of and differences between session and entity beans. It describes the life cycle for each of these beans and it teaches learners how to implement the beans in enterprise applications.
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J2EE Connectivity Part 3: RMI and JDBC
This third course in the series covers using RMI and JDBC. It teaches how to use Java Remote Method Invocation for creating and using remote objects and the criteria and tradeoffs involved in selecting distribution technologies. The sections about JDBC provide an introduction to the API and an overview of how to create JDBC programs, it also covers the function of the JDBC 2 Optional Package API.
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Object-Oriented Analysis Design I
This course teaches students the basic object-oriented concepts, such as objects, classes, and their relationships. It also teaches the various OOAD methodologies, such as Booch and OMT. This course is intended for systems analysts, application developers/programmers, project managers, and software designers.
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Organizational Learning Developing a Knowledge Management System
In Organizational Learning: Developing a Knowledge Management System, you will learn the benefits of a learning organization. You will also learn processes for aligning strategy with knowledge management and how to identify who should be included in a knowledge assessment team. In addition, you will learn the process for performing a knowledge assessment and selecting a knowledge management
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Quality Management Business Process Improvement
Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.
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Principles of Marketing Distribution Strategy
Principles of Marketing: Distribution Strategy offers the student an overview of the information required to identify types of distribution channels, select appropriate distribution partners, and develop an efficient distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage
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Project Management Fundamentals
Today, the competition in the business world has grown to an extent where you need to deliver the best products and services in order to sustain your business. To meet the demands of modern businesses, you need to prioritize the projects in hand, ensure smooth project execution, and develop quality products in the stipulated time and within the allocated budget. To achieve these goals, you must
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Digital Photography
The Digital Photography course teaches the basic concepts of digital photography. It covers the principles for selecting a digital camera and how to take a good picture, as well as how to transfer the image from a digital camera to a computer. The course also covers scanners and image editing software. Organizing and archiving images and using online photo services are also topics included.
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Project Management - Project Procurement Management
In Project Management - Project Procurement Management you will learn about the constituent processes of Procurement Management the types of contracts you may encounter as a project manager and the techniques to collect proposals from appropriate contractors. You will also learn effective methods for reviewing proposals selecting contractors and evaluating contractor performance.
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Linux+ Part 1: Planning and Installing Linux+
This course teaches learners how to plan the implementation and how to install Linux. In the Planning the Installation section, there is an overview of Linux, and the customer, hardware, and software requirements of the Linux system and of Linux users. This section also teaches about planning hardware configuration and disk partitioning schemes. The Installing section teaches about the different
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Defining MS .NET Solution Architectures Part 2


This is the second of a four-part curriculum that prepares the learner for Exam 70-300. The course starts with coverage of Specification development. Comprehensive coverage is then given to the Conceptual Design and then the Logical Design phases of the design process. There are three case studies, covering the three main areas of the course. Elements of the .NET Framework are addressed at all
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MS Windows Server 2003 Planning Network Infra. Pt 1


This is the first course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the
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Microsoft Windows 2000 Network - Designing Security Part 4: Securing Internet Access


This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from
more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 1: TCP/IP and Addressing


This is the first course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol strategy using the
more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth


Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network
more...
Linux+ Part 1: Planning and Installing Linux+


This course teaches learners how to plan the implementation and how to install Linux. In the Planning the Installation section, there is an overview of Linux, and the customer, hardware, and software requirements of the Linux system and of Linux users. This section also teaches about planning hardware configuration and disk partitioning schemes. The Installing section teaches about the different
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Microsoft Access 2000 Designing and Implementing Database Applications Part 1 - Database Design
This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to design and implement database solutions using Microsoft Access 2000. At the completion of this course students will learn to identify the guidelines for selecting database architecture; create the key objects in a database application and generate outputs; identify the
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360-Degree Feedback: Experiencing 360-Degree Feedback
360-Degree Feedback: Experiencing 360-Degree Feedback covers how organizations use 360-degree feedback the benefits of using 360-degree feedback and the different methods for collecting 360-degree feedback. The program also covers the criteria for selecting raters the types of rating biases and guidelines for rating an employee's performance. Additionally it covers the type of information
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Consulting Skills: The Consulting Process
Consulting Skills: The Consulting Process explains your responsibilities throughout the seven-step consulting process. It identifies the processes for selecting a problem resolution implementing the solution and closing the consulting contract.
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Six Sigma Part 2: Deploying Six Sigma
In Deploying Six Sigma you will learn the fundamentals of beginning a Six Sigma project. It begins by giving assistance in prioritizing projects and selecting key people before then helping the learner to define measure analyze improve and control the selected process. It also looks at process capability studies and how they should be directed.
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Adobe Illustrator 10 Part 1
The objective of this course is to give the learner a comprehensive introduction to the capabilities and tools of Illustrator 10. The learner is introduced to the interface image considerations and how to save and print Illustrator files. The learner is also introduced to working with basic shapes selecting images and color.
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Mentoring: Implementing a Formal Mentoring Program
Mentoring: Implementing a Formal Mentoring Program offers the student an overview of mentoring basics how mentoring programs can benefit organizations and the roles and desirable competencies for mentors and mentees. The program covers organizational strategies that can be implemented through mentoring programs and how to develop implement and evaluate the success of a mentoring program. It also
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Cross-Functional Teams: Selecting Cross-Functional Team Members
...Selecting Cross-Functional Team Members covers how to identify and select cross-functional team leaders and members and how to ensure cross-functional team success. The program also covers roles in cross-functional teams how key stakeholders are important to the success of cross-functional teams and the reasons that cross-functional team member/upper management relationship is important. In
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QMF Essentials (Ver 3.1)


Teaches the creation of data base queries using three languages: SQL, Prompted Query Mode and Query by Example (QBE).
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From Seletel Informatique
Excel 2007
The Excel 2007 series introduces learners to the newly designed Ribbon interface of Microsoft Excel 2007. It provides a basic introduction to Excel including entering and editing cell data, selecting cell ranges, and formatting worksheet data. Learners will also be able to print worksheets, add comments, complete basic calculations and formulas, and create charts using Excel 2007.
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Online Access 2002 Series
...ng relational databases, creating and planning databases, selecting and printing database objects, creating tables, entering records, modifying tables and field properties, using advanced sorts, finding records, applying and removing filters, establishing and managing table relationships, specifying query criteria, creating calculated fields, running multi-table queries, creating forms and
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From Global Institute for Management (GIM)
Change Management Basics
This course focuses on the definitions, frameworks, and strategies for organizational change management. In this comprehensive course, you will learn how change can be managed. You will gain an understanding of how resistance to change can be overcome. This course will cover a wide variety of topics related to change management including:
What is Change Management?
Who are Change Agents?
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From Training Link Education S.E.A
Certificate in Effective Communicating

Aim:
To enable students to choose and use methods of business communications appropriately.
Target Audience:
This programme is designed for people who wish to improve their skills in selecting appropriate communication methods, and in delivering their message effectively.
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From ProTrain Online
Fashion Design Certificate


Fashion design is the applied art dedicated to the design of clothing and lifestyle accessories created within the cultural and social influences of a specific time. This includes all designs worn to create a statement about the individual or group of individuals. Hence, Fashion Technology is an interesting career option that you can opt for. Fashion designers design clothing and accessories.
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From Wavelength
E-Learning for Trainers




...ts of eLearning Courseware
13. Media possibilities
14. Selecting the right media mix for a specific content/ audience
15. The Cost-effectiveness of different media types
16. Creating a Design Framework for eLearning Content
17. Building Assessments for eLearning
18. Internal Audiencea s Requirements
19. Designing useful formats for design and development of eLearning content
20.
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From JED New Media inc.
Selecting a Business Location
Before changing your business location or acquiring a new one, consider all relevant factors that could influence your operations. Five major phases, outlined here, walk you through a simple step-by-step procedure that helps you pinpoint an optimal business location.
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Training Delivery Vehicles
Are you on a quest for new alternatives when selecting a training delivery vehicle? Are you looking to maximize learning benefits and foster productivity in your workplace? Survey available options and find out how to choose a winning combination suitable for your particular learning situation. Let your training needs drive the solution, not vice versa.
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When You Have to Let Someone Go
Do you know how to plan a termination meeting? From choosing the best time and place, to selecting who should attend, examine guidelines of conducting the meeting in a professional and efficient manner while reinforcing a positive corporate image.
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From Sessions Online School of Design
web portfolio design


You're a designer, and you're good at designing. But design skills are one thing, and selling these skills is another story entirely. Suddenly, you'll find that you also have to be a marketer.
This course is a practical guide for designers who want to successfully present their work to potential clients via the Internet. You'll learn how to identify your strengths and weaknesses as a designer,
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From Backup Training Corporation
Field Training Officer

This course covers selecting an FTO candidate, interview techniques, training methods, learning styles of recruits, incentives, retention, and documentation; every item you can think of that is relevant to this type of crucial police training is here.
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Gang Training

Designed to help police learn how to identify and contend with street gangs and the crimes they commit. The course helps officers assess gang activity and investigate gang-related crimes more effectively in a safe and streetwise manner.
Field Training Officer ( 8-hour course ) Instructed by Glenn Kaminsky
At The Backup, we offer Glenn Kaminsky's FTO curriculum as one of the best available.
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From The Virtual Training Company
Macromedia Authorware Attain 4 5
Macromedia Authorware is one of the leading visual tools for creating web and online learning applications. It allows training developers, instructional designers, and subject matter experts to develop learning applications that they can track and deploy over the Web, across LANs, and with CD-ROM. Scott Doucet will make all of this seem as easy as pie in Virtual Training Company's 6-hour
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Adobe Acrobat 5
Adobe Acrobat 5 is used primarily for the creation of PDF files for CD and on the Web, although it has a lot of other features. If you want to create a file (or scanned material) for use by others who don't have your application or fonts, then Acrobat is used to create the PDF file (Portable Document Format). Using Acrobat Reader (a free application), anyone can view your document just the way you
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From Teach Me IT
Project Management Fundamentals

...uidelines for project management
List the guidelines for selecting a project and a project team
List the guidelines for defining project goals and identifying risks and constraints
Plan the tasks, schedules, and budget estimates for a project
List the preliminary activities performed in the project execution phase
Describe the various project organization structures
Address the issues
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Developing the Solution Architecture

The Developing the Solution Architecture WBT is the second course in the Requirements and Solutions Architecture curriculum that caters to part of the Microsoft Certified Professional exam 70-100, Analyzing Requirements and Defining Solution Architectures. This course enables students to identify the essential steps performed in the various design phases of the application development process.
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Software Project Management

The Software Project Management WBT is the final course in the Software Engineering curriculum. This course is meant for professionals whose responsibilities include design, development, or management of software systems and who want to understand the basics of software project management. The course provides an introduction to the basic concepts of software project management. It examines the
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