From Serebra Learning Corporation
Professional Selling Over the Phone: Closing a Sale 
Professional
Selling Over the
Phone:
Closing a
Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers addressing rejection resolving telesales objections and closing a sale. In addition the program offers the student guidelines for preparing to close sales with customers.
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Professional Selling Over the Phone: Prospecting 
Professional
Selling Over the
Phone:
Prospecting offers the student examples of sources for finding telesales prospects and information to leave on prospects' voice mail. The program provides a process for maintaining a positive attitude and identifies the components of the soft sell. In addition the program offers the student guidelines for building and maintaining relationships with prospects.
more...
From 123-CBT Computer Based Training
Professional Selling Over the Phone Prospecting 

...Selling
Over the
Phone:
Prospecting offers the student examples of sources for finding telesales prospects and information to leave on prospects' voice mail. The program provides a process for maintaining a positive attitude and identifies the components of the soft sell. In addition, the program offers the student guidelines for building and maintaining relationships with prospects. Learn
more...
Professional Selling Over the Phone Closing a Sale 

...Selling
Over the
Phone:
Closing a
Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To Identify the
more...