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Basics of Effective Communication
    Course description -- Basics of Effective Communication examines the fundamental elements of communication and describes how you can send clear and consistent messages to a Receiver. It gives tips for choosing the right communication method and considering other important factors that impact effectiveness. It covers effective listening and feedback skills in practical and immediately useful more...Lotus Notes 5 0 Level 1
This introductory course will teach students the basic features of Lotus Notes 5.0. They will learn to send and receive e-mail, as well as schedule appointments and write to-do lists. more...Microsoft Outlook 2002 Level 2
This course covers intermediate skills for Microsoft Outlook 2002. Students will learn how to assign categories to mail messages, propose alternate meeting times, and send task status reports. more...
From Serebra Learning Corporation
Face to Face Communications : Non-verbal Communication
Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course will help you sharpen your communication skills. It will show you how to interpret other people's body language and tone, ensuring that you receive the right message. It will also help you to develop an awareness of the signals more...Effective Email Series: Send the Right Message
The speed of communication is increasing beyond belief, and e-mail has revolutionised the way we operate. We have the power at our fingertips to communicate instantly - to hundreds of people - wherever they maybe. But writing quickly doesn?t mean the same as communicating effectively. A hasty e-mail can annoy, confuse or fail to impress. Anyone can click the buttons, but making e-mail "click" more...z/OS for Operators Curriculum
The z/OS for Operators Curriculum includes the following courses: z/OS Architecture & Concepts Duration 3 - 4 hours Prerequisites Basic understanding of Data Processing concepts Objectives After completing this Course, the student should be able to: - Comprehend the concepts of Virtual Storage - Identify various components of a MVS System - Define Virtual, Central, Expanded and Auxiliary Storage - more...Microsoft Windows 98 Power User
This course is for users who want to take advantage of the most advanced features and capabilities of Windows 98. At the completion of this course participants will learn to connect to the Internet with Internet Explorer; send e-mail messages with Outlook Express; configure their computer to suit individual work styles; maintain files by timely backup of a hard drive, restoring files and updating more...Microsoft Word 2000 Fundamentals
This course provides participants with the fundamental skills to use Microsoft Word 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to create and insert text in a Word document; format text in a document; send and save files in Word; and manage and organize documents. more...Microsoft Windows 2000 Network Infrastructure Administration Part 1: DHCP, DNS, and WINS
This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify procedures to more...Microsoft Outlook 2000 Fundamentals
This course prepares IT Professionals to identify the basic features of Outlook 2000, send messages and use the Calendar feature effectively. more...Microsoft Outlook 2000 Proficient User
This course prepares IT Professionals to send messages to people inside and outside their organization, schedule appointments and meetings, maintain a contact list, and organize their activities with tasks, notes, and journal entries. more...Getting Started with Microsoft Windows XP
To describe the basic skills and configurations necessary to start using the Windows XP operating system First-time computer users; first-time users of Windows operating systems; students with a basic knowledge of other Windows products seeking an introduction to Windows XP more...Internet Basics
The Internet represents the transformation and evolution of the information age. It has emerged as a powerful tool for communication and information sharing, that is making a major impact on people all over the globe. In other words, the Internet is an information super-highway that has compressed the world into a cyber colony. This, in turn, has revolutionized the way people interact with each more...Win2000 Dir Serve Man Optimizing Active Dir Components
This course provides an explanation of Active Directory components and how to best manage these components. First, you will learn about the different types of user accounts in Windows 2000, and how to create and manage local and domain user accounts. Next, you will learn how to locate, move and control access to Active Directory objects, as well as how to manage permission inheritance between more...JES2 Job Controls ll
This course discusses output specifications and output processing and explains how to specify a Universal Character Set image and a Forms control Buffer image. It describes how to force a page break, control line spacing and load characters sets. The course discusses the burster-trimmer-stacker, all-points-addressable printers, and the parameters for advanced function printing. It also identifies more...Technical Support Essentials
These days, technical support agents (TSAs) can't provide world-class technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and TSA activities. It covers the technology that links the TSA to the customer and to more...Optimizing Email at Work
In today's business world, e-mail is used to do everything from processing orders to supplying information. Because of the limitations of telephone communication when people who are very busy or sometimes in different time zones work together, e-mail use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in more...HIPAA Electronic Health Data Transactions
...adequate care for patients, process insurance claims, and send and receive payments for health services. By using a single set of standards for exchanging electronic data, health care organizations can share health information more quickly and at a lower cost. This course is designed to help the learner comprehend the implications of implementing HIPAA data transaction rules. The course more...HIPAA Securing Protected Health Information
... exchanging electronic data, healthcare organizations can send and receive health information more quickly and at a lower cost. However, standardizing the electronic "language" of healthcare data creates a threat to a patient's privacy rights. The law includes specific safeguards for patients' health information. The law that establishes these rules does not place any specific requirements on more...Visual Basic 6 0 Advanced Enterprise Client Server Dev Part II
This course investigates advanced concepts and technologies that will help you develop more capable and reliable client/server applications with Visual Basic. It discusses the attributes of interfaces and the concept of an interface as a contract. It examines the basic IUnknown interface, the creation and implementation of abstract classes and multiple interfaces, and the fundamentals of the more...Introduction to UNIX
This course presents the basics of using a UNIX operating system, including logging in, using simple commands, and creating files. It also addresses several useful electronic communication programs available on a UNIX operating system. The course begins with an introduction to the features and capabilities of a UNIX operating system. It introduces the student to the system's main components more...Microsoft Small Business Server 2000 Features
To introduce students to the communication and advanced features of Microsoft Small Business Server 2000 Technical personnel at IT solution companies who wish to deploy Microsoft Small Business Server 2000 to small businesses and network administrators of small businesses more...Configuring Communication Services - Linux
The Configuring Communication Services WBT describes the concepts of configuring the Linux network and communication services. It provides an overview of the TCP/IP network that forms the basic platform for Linux networking, and discusses network programming in terms of building a connection to the Linux server and configuring and troubleshooting the various network services under Linux. The more...JES2 Job and Device Control II
This course discusses basic computer operations in an MVS JES2 environment. It describes the devices controlled by JES2, explains how to determine which devices connected to the computer system are under the control of JES2 and describes the status of JES2 commands to control device status. The course examines the commands used to control JES2 printers, describes the setup requirements that can be more...JES2 System Control I
This course covers the JES2 and MVS commands for controlling batch jobs, started tasks, and time-sharing users. Manipulating jobs in the queues and controlling JES2 initiators are also described. The course describes JES2 initiators, the commands used to control them, and how JES2 initiators select work from the execution queues. Also discussed are commands to change the class or priority of jobs more...JES2 System Control II
This course covers the JES2 and MVS commands for controlling batch jobs, started tasks, and time-sharing users. Manipulating jobs in the queues and controlling JES2 initiators are also described. The course describes JES2 initiators, the commands used to control them, and how JES2 initiators select work from the execution queues. Also discussed are commands to change the class or priority of jobs more...TCP IP Applications
This WestNet e-Learning module introduces the protocols and applications built upon the TCP/IP components, which logically form the Open Systems Interconnection (OSI) model Application Layer. more...Internet Client Infrastructure and Applications
To identify the client components required to connect to an Internet or intranet Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net more...Oracle-Supplied Packages and DBMS_SCHEDULER
To use Oracle-supplied packages Database administrators, application developers, and database operators more...Introducing Outlook 2002
To provide an overview of the basic communication capabilities and organization features of Outlook 2002 Anyone wishing to gain a basic understanding of Microsoft Outlook 2002, candidates for MOUS certification, and end-users seeking competence in the use of Microsoft Outlook 2002 more...Getting Started with Outlook 2002
The Getting Started with Outlook 2002 WBT is the first course in the Office XP: Outlook 2002 curriculum. This course introduces the Outlook 2002 environment and describes its various features. It also provides students hands on training of the concepts and processes involved in managing e-mails, contacts, and other information, using Outlook. Additionally, this course guides students to more...Advanced Features of Outlook 2002
The Using Advanced Features of Outlook 2002 WBT is the second course of the Office XP: Outlook 2002 curriculum. It provides users with an in depth knowledge of customizing the Outlook 2002 interface and its various features based on individual requirements. It also provides students hands on training about the concepts and processes involved in using MS Outlook 2002 with the Exchange server and more...Advanced Features of PowerPoint 2002
The Advanced Features of PowerPoint 2002 WBT is the second course of the Office XP: PowerPoint 2002 curriculum. It familiarizes users with the advanced features of PowerPoint that can be used to enhance their presentations. These features include inserting objects, such as charts and animations. Additionally, this course guides users to efficiently share their presentations with a workgroup and more...Instant Text and Unified Messaging in Outlook 2007
You can secure your e-mail in Microsoft Outlook 2007 using Information Rights Management (IRM), a feature that allows you to set access permissions for specific messages. Setting these restrictions secures your sensitive information against forwarding, printing, and copying. In addition, when used with an Exchange Server, Outlook 2007 provides you with a comprehensive messaging approach, including more...Business Contact Manager with Outlook 2007
...age. It also allows you to create marketing campaigns and send them to prospective customers, as well as track any communications with your customers and contacts to ensure you stay organized. This course demonstrates how to setup Business Contact Manager with Accounts, Contacts, Opportunities, and Projects. It also demonstrates how to track and link items to records, as well as share and more...Printing and Collaborating in Excel 2003
To demonstrate the printing and collaboration features in Excel 2003 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Excel; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at core level in the use of Microsoft Excel 2003; end-users seeking basic IT certification such as ECDL, ICDL, IC3, or an equivalent more...Sending and Receiving Messages in Outlook 2003
To demonstrate how to send and receive messages in Outlook 2003 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Outlook 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003; end-users seeking basic IT certification, such as ECDL, ICDL, IC3, or an equivalent more...Working in Outlook 2003 from Multiple Locations
To demonstrate how to work remotely, work offline, and work in Cached Exchange mode in Outlook 2003 Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003 more...Newsreaders Online Meetings Instant Messaging and Faxing Information in Outlook 2003
To demonstrate how to configure and use newsreaders, online meetings, instant messaging, and Internet faxing in Outlook 2003 Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003 more...Working with E-mail and Web Sites in Publisher 2003
To provide an overview of how to create e-mail publications and web sites in Publisher 2003 Office personnel at all levels; those wishing to become familiar with Publisher 2003 more...Office 2000 - Advanced Project
To explain and demonstrate how to administrate and use advanced features of Project Central Anyone wishing to gain advanced knowledge of Microsoft Project 2000; candidates for Microsoft Office Specialist certification; end users seeking competence in Microsoft Project 2000 more...Microsoft Office 2000 - New Features for Users
To describe the new features and improvements incorporated in Microsoft Office 2000 End user more...Microsoft Office 2000 - Beginning Outlook
To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks Anyone wishing to gain an understanding of Microsoft Outlook 2000, candidates for Microsoft Office Specialist certification, and end-users seeking competence and proficiency in the use of Microsoft Outlook 2000 more...Microsoft Office 2000 - Advanced Outlook
To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks Anyone wishing to gain an understanding of Microsoft Outlook 2000, candidates for Microsoft Office Specialist certification, and end-users seeking competence and proficiency in the use of Microsoft Outlook 2000 more...Running Broadcasting and Reviewing PowerPoint 2003 Presentations
To describe how to run an effective PowerPoint 2003 presentation and explain how to broadcast and collaborate on presentations Office personnel at all levels; those wishing to become familiar with PowerPoint 2003; those wishing to become certified in the Microsoft Office Specialist Program as Office PowerPoint 2003 Specialist or an equivalent end-user certification more...Lotus Notes 6 End User Using Notes and Notes Mail
To introduce the learner to Lotus Notes 6 and its features Anyone wishing to use Lotus Notes 6; end users wishing to work with the Notes client, Notes Mail, and iNotes more...Getting Started with Lotus Notes 7 and Mail
To use the basic features of the Notes client and compose and send e-mail Individuals using, or planning to use, Lotus Notes Version 7 for messaging, communication, information services, and collaboration more...Managing Mail Instant Messaging and Contacts in Lotus Notes 7
To customize mail settings, communicate using instant messaging, and save contact details Individuals using, or planning to use, Lotus Notes Version 7 for messaging, communication, information services, and collaboration more...Fundamentals of Internet Explorer 6
To provide an overview of the fundamental navigation, saving, printing, help, mail, and media features of Internet Explorer 6 End users; individuals interested in learning how to use the Internet Explorer application more...Microsoft Outlook 98 Basic
The Microsoft Outlook 98 Basic course introduces you to the basic features of Microsoft Outlook98, which is an integrated information management program that helps you communicate with others and organize your personal and business information. As you work through each unit in the course, you will learn how to create and send electronic mail (also called e-mail), respond to e-mail messages, more...Microsoft Outlook 98 Advanced
The Microsoft Outlook 98 Advanced course introduces you to additional features of Outlook, which are not covered in the Basic course, and which will help to enhance and broaden your information management skills. As you work through each unit in the course, you will learn how to work with a directory of contacts; create tasks on an electronic to-do list; track activities, times, and ideas in an more...Microsoft Project 98 Advanced
This course provides advanced-level training using Microsoft Project 98. A fictitious information technology consulting firm, Scott & Associates, is used throughout the course to illustrate important concepts. This course is designed for individuals who want to achieve advanced-level proficiency using Microsoft Project 98. more...Intro to Outlook 2003
The Introduction to Outlook 2003 course is the first course in the Microsoft Outlook 2003 curriculum. This course introduces the Microsoft Outlook 2003 environment and describes its features. The course provides the students hands on training on the concepts of configuring e-mail accounts for composing, customizing, sending and receiving e-mail messages. The course also teaches the students to more...Microsoft Outlook 2000 Intermediate
This course introduces the advanced features of Microsoft Outlook 2000 to familiarize the user with the Outlook environment. It contains information for users to schedule appointments and events, organize meetings, maintain a journal, and use Notes. Designed to introduce advanced features of Microsoft Outlook 2000. more...e-Mail and Browsing
During the last century, the telecommunications industry underwent many technological changes that improved the way in which we interact with each other. However, if we measure the impact of all these technologies, the Internet has certainly had the maximum effect on our communication methods. The Internet enables a number of people to access and use certain resources at the same time. It provides more...Advanced Features of MS Project 2000
This is the second course in the Project 2000 curriculum. It acquaints the students with the advanced capabilities of Project 2000. It enables students to plan, create and assign tasks and resources. It also enables students to manage and generate project reports, and access risks. Additionally, it enables students to use Project Central 2000 for communicating information and managing the Project more...America Online 9 0 Optimized
The America Online� Service 9.0 Optimized course introduces the AOL service and teaches how to connect to and navigate the Web using the America Online service. The course will cover using help, downloading files and adding Web pages to AOL Favorites. It also includes how to use e-mail, AOL Instant Messenger, and chat rooms. Other topics include adding screen names, setting Parental more...Surf and Communicate with the Internet
This course will provide users information on the Internet and on how to surf and navigate the Web. It will also provide how to communicate on the Web using e-mail. A computer user with some computer experience, but has little or no exposure to surfing and communicating on the Internet. more...ECDL ICDL 4 Module 7 Information and Communication - Introducing Outlook 2003
...send, and respond to messages in Outlook 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and Microsoft Outlook 2003; end users more...Novell GroupWise 6.5 User Fundamentals
This course is the first part of a two-part series. The course will focus on using the GroupWise 6.5 client to send receive and manage messages. It will also explain how to perform personal calendaring by creating appointments tasks and reminder notes. In addition the course will cover address book management and general GroupWise client skills. more...Microsoft Windows 98 for End-Users Intermediate
Microsoft Windows 98 is an operating system a computer program that controls the basic operation of your computer and the programs you run on it. Programs also known as applications are task-oriented software you use to accomplish specific tasks such as word processing managing files on your computer and performing calculations. The five units in this Intermediate course build on your knowledge more...Microsoft Outlook 2002 Expert User
This course teaches the advanced features of Outlook 2002 and will enable the learner to become an expert user. Message formats and templates, security tools and network configuration newsgroups, instant messaging and working remotely topics are covered in the course. It assumes the learner has taken the Outlook Fundamentals and Proficient User courses. more...Microsoft Windows 2000 Network Infrastructure Administration Part 1: DHCP, DNS, and WINS
This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify procedures to more...MS Office 2000: Outlook for Professionals I
This course introduces the student to the different components of Outlook 2000. The student will learn how to send and receive mail messages. The course also teaches the student to work with Contacts, Calendar, Notes and Journal. more...Novell GroupWise 5 User Fundamentals
This Skill Builder course is intended for end users who plan to use Novell GroupWise 5 to send and receive electronic mail organize messages schedule meetings create and use rules. more...Microsoft Internet Explorer 4.0 Fundamentals
This course is intended for end users who are looking to use the fundamental capabilities of Microsoft Internet Explorer 4.0. End users will learn to access sites on the Internet; send and receive e-mail messages; download and save files from the Internet; access various news groups and search for information on the Internet. more...Lotus Notes R5: Messaging and Working Remotely
This course provides participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas replicate mail and set up a machine for replication. more...Advanced Features of Flash 4.0
One of the most important features of Macromedia's Flash 4.0 is its programming capabilities. Flash enables the student to create movies that are dynamic have machine-calculated properties and can respond to user input. Movies can be used to send raw data to the server side applications and scripts and receive data from them. Flash 4.0 provides tools that help create truly advanced movies and more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...MS Outlook 97
This course is easy to use whether you are a new or experienced user. Effectiveness is our number-one priority in developing our tutorials. Instructions are presented in easy to understand graphical formats instead of just on-screen text: applications simulations offer realistic practice opportunities; and interactive exercises keep people engaged throughout the lesson. more...
From 123-CBT Computer Based Training
GroupWise 5 5 Admin Part 2--Clients Post Offices
 ... Match the function with its optional client parameter. Send a message using the GroupWise client. Sequence the steps that are used by auto-update to keep the most current version of the GroupWise client installed on the workstation(s). Sequence the steps used to configure an administrator-defined setup. Sequence the steps to setup GroupWise 32-bit client for distribution by Novell more...GroupWise 5 5 Admin Part 1--System Fundamentals
...a document in GroupWise. Share a document in GroupWise. Send a document to GroupWise users. Modify a sent document in GroupWise. Save a document as a GroupWise template. Search for a document using GroupWise. Delete a document reference from a GroupWise folder. Modify the General settings in the GroupWise Environment options. Match the GroupWise send options with their descriptions. more...Windows 2000 Network Infrastructure Admin --Part 2 Remote Access
...s client by using the Routing and Remote Access console. Send a message from a remote access server by using the Routing and Remote Access console. Match remote access security features with the situations in which they are used. Match authentication protocols with the scenarios in which they are used. Configure authentication protocols for remote access clients by using the Properties more...Windows 2000 Network Infrastructure Admin --Part 2 Remote Access
Course Overview This is the second course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for more...Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS
...Sequence the steps that are performed by a DHCP server to send dynamic updates to a DNS server. Configure a DHCP server to send dynamic updates to a DNS server. Identify the debug logging options to be enabled on a DNS server in a specified scenario. Test a DNS server for DNS queries by using the Action menu. Troubleshoot a DNS client that is unable to access the DNS host specified in the more...Windows 2000 Installation Config Admin --Part 4 Enterprise Admin
...g Duration: 3 - 4 Hour(s) Prepare a fax device for sending a fax by using Control Panel. Send a fax by using Send Fax Wizard. Create a cover page for a fax by using the Fax Cover Page Editor. Manage a fax queue by using the taskbar. Identify the uses of the Fax Service Management utility. Set the fax device to receive a fax by using the Fax Service Management utility. Archive sent more...Windows 2000 Installation Config Admin --Part 4 Enterprise Admin
...g Duration: 3 - 4 Hour(s) Prepare a fax device for sending a fax by using Control Panel. Send a fax by using Send Fax Wizard. Create a cover page for a fax by using the Fax Cover Page Editor. Manage a fax queue by using the taskbar. Identify the uses of the Fax Service Management utility. Set the fax device to receive a fax by using the Fax Service Management utility. Archive sent more...Windows 2000 Administration--Part 3 Computer Mgmt
...fy permissions for a shared folder on a remote computer. Send an administrative message to users connected to a remote computer. Disconnect users from a remote computer. Disconnect users from an open file on a remote computer. Unit 3: Event Logs: Monitoring Duration: 2 Hour(s) Identify the steps involved in monitoring event logs. Identify the basic features and functions of the more...Windows 2000 Administration--Part 3 Computer Mgmt
...fy permissions for a shared folder on a remote computer. Send an administrative message to users connected to a remote computer. Disconnect users from a remote computer. Disconnect users from an open file on a remote computer. Unit 3: Event Logs: Monitoring Duration: 2 Hour(s) Identify the steps involved in monitoring event logs. Identify the basic features and functions of the more...Windows NT 4 0 Administration Fundamentals - Part 2
... Display the resources In Use using the Server Manager. Send administrative alerts to a user. Display configurations options using Windows NT Diagnostics(WinMSD). System option Memory option Use the Registry Editor to remotely administer a server from a client workstation. Unit 3: Backup and Restore Data Duration: 2 Hour(s) Identify the key factors for developing a system more...Windows NT 4 0 Administration Fundamentals - Part 2
... Display the resources In Use using the Server Manager. Send administrative alerts to a user. Display configurations options using Windows NT Diagnostics(WinMSD). System option Memory option Use the Registry Editor to remotely administer a server from a client workstation. Unit 3: Backup and Restore Data Duration: 2 Hour(s) Identify the key factors for developing a more...Lotus Notes R5 Managing and Sharing Information
...te an agent to forward mail messages. Create an agent to send documents. Create an agent to copy documents. Create an agent to delete documents. Copy an agent to a database. Unit 4: Browsing the Web Duration: 1 Hour(s) Identify the features of the different types of Web navigators available in Lotus Notes. Create a Personal Web Navigator bookmark. Customize Personal Web more...Lotus Notes R5 Managing and Sharing Information
...te an agent to forward mail messages. Create an agent to send documents. Create an agent to copy documents. Create an agent to delete documents. Copy an agent to a database. Unit 4: Browsing the Web Duration: 1 Hour(s) Identify the features of the different types of Web navigators available in Lotus Notes. Create a Personal Web Navigator bookmark. Customize Personal Web more...Lotus Notes R5 Messaging and Working Remotely
...the completion of this course, students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send messages and attachments. Receive and reply to messages. Organize and customize messages. Create local replicas, replicate mail more...Lotus Notes R5 Messaging and Working Remotely
...the completion of this course, students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send messages and attachments. Receive and reply to messages. Organize and customize messages. Create local replicas, replicate mail and more...Introduction to the Internet and World Wide Web
... addition, participants will learn how to browse the Web, send and receive e-mail, post messages to newsgroups, and perform Web searches.
L earn To:
Identify the features of the Internet.
Identify the features of the World Wide Web (WWW).
Identify the business uses of the Internet and the intranet.
Identify the options used to connect to the Internet.
Identify the criteria more...NetWare 5 0 User Fundamentals
...inistrator.
Purge files by using NetWare Administrator.
Send a message to specific users connected to a NetWare 5.0 network.
Send a request to the technical support personnel by using the Help Requester.
Unit 3: Network Printing
Duration: 2 Hour(s)
Distinguish between the characteristics of public access printers and controlled access printers.
Set properties for an NDPS print more...Exchange Server 5 5 Design Implementation - Part 6
...ne a Microsoft Mail Post Office from the command prompt.
Send mail from a Microsoft Mail (PC) client to an Outlook client.
Unit 4: Connecting to Microsoft Mail and Schedule+
Duration: 2 Hour(s)
Match the dirsync events with their purpose.
Sequence the steps to describe the directory updates message flow.
Configure the DXA as a dirsync server menu.
Initiate the DXA Server service more...Exchange Server 5 5 Design Implementation - Part 4
Course Overview
This is the fourth course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments.
L earn To:
Identify the protocols used, the messages and security measures associated with Exchange Server and the Internet.
Install and more...Exchange Server 5 5 Design Implementation - Part 3
...stering Directory Replication.
Create a Public Folder, send mail to it and set up the visibility of the Public Folders.
C ontent Emphasis
Skills-Based
A udience
This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Microsoft more...Exchange Server 5 5 Concepts and Administration - Part 3
...ies.
Create a public folder by using Microsoft Outlook.
Send mail to a public folder by using Microsoft Outlook.
Grant permissions to users for creating top-level public folders by using Microsoft Exchange Administrator.
Configure public folder permissions by using Microsoft Outlook.
Propagate the properties of a top-level folder to its subfolder by using the Microsoft Exchange more...Exchange Server 5 5 Concepts and Administration - Part 2
...of Microsoft Outlook for a specific situation.
Grant the Send-On-Behalf-Of delegate access to a user.
Grant the Send-As delegate access to a user.
Import existing information from other programs into an Microsoft Outlook client by using the Import and Export Wizard.
Configure Microsoft Outlook to use an offline folder.
Synchronize all offline folders while working online.
Sequence the more...Frontpage 2000 Expert User
C ourse Overview This course prepares IT Professionals to create, organize and manage a Web using FrontPage 2000. L earn To: Import and modify an existing Web. Customize a FrontPage Web. Client-server interaction. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic more...Frontpage 2000 Expert User
Course Overview This course prepares IT Professionals to create, organize and manage a Web using FrontPage 2000. L earn To: Import and modify an existing Web. Customize a FrontPage Web. Client-server interaction. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic more...Outlook 2000 Expert User
...n Options
Duration: 1 - 2 Hour(s)
Identify message-sending options for messages sent to others.
Identify Rules Wizard options for managing incoming and outgoing messages.
Create a message template.
Use a message template.
Create a Personal Address Book.
Create a personal distribution list.
Identify Compose New Fax Wizard options.
Select an answer mode option for receiving a fax. more...Outlook 2000 Proficient User
...ourse Overview
This course prepares IT Professionals to send messages to people inside and outside their organization, schedule appointments and meetings, maintain a contact list, and organize their activities with tasks, notes, and journal entries.
L earn To:
Arrange meetings and contacts.
Record tasks, journal and notes entries.
Integrate and customize Outlook 2000.
C more...Outlook 2000 Fundamentals
...essionals to identify the basic features of Outlook 2000, send messages and use the Calendar feature effectively.
L earn To:
Identify Outlook 2000 Basics.
Communicate with Outlook 2000 Messages.
Schedule with Outlook 2000 Calendar.
C ontent Emphasis
Skills-Based
A udience
This course is intended for end users using Microsoft Outlook 2000. Participants should have more...Internet Explorer 5 0 Fundamentals
...eb pages.
Identify the advanced features of IE 5.0.
Send, receive and customize E-mail.
Subscribe and access a Newsgroup by using Outlook Express.
Join a meeting by using NetMeeting.
C ontent Emphasis
Skills-Based
A udience
This course is intended for end users that are looking to use the features of Microsoft Internet Explorer 5.0. Participants should have completed more...Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4
...Queue Server (MSMQ). Sequence the steps taken by MSMQ to send and receive messages. Identify the features of the MSMQ clients. Create a queue by using the MSMQ Explorer. Write the code to send a message by using the MSMQ objects. Write the code to receive a message by using the MSMQ objects. Match the MSMQ security types with their functions. Identify the advantages of server clustering. more...Visual InterDev 6 0 Implementing Server Technologies
...p menu in Internet Service Manager.
Complete the code to send an e-mail message from an Active Server Page.
Identify the features of Index Server.
Set the properties of Index Server by using the pop-up menu in Index Server Manager.
Update the content index on a Web server by using Index Server Manager.
Match the properties of the Query object with their uses.
Identify the uses of the more... | ||||||||||