Online Serve eLearning
Serve Training Provider? - Tell us about your Training!
From 123-CBT Computer Based Training
Measuring Process Capability and Performance in Six Sigma

...
Businesses exist to meet the needs of the customers they serve. As such, you must listen to the voice of your customers and build processes that deliver products and services to them. It is also necessary to review processes to ensure they remain within the targets and specifications set by your customers. Measuring the capability and performance of a process is an important activity in Six
more...
Measuring Process Capability and Performance in Six Sigma
Privacy Information Security

...an result in harm to the very individuals it was meant to serve. The protection of an individual's personal information has business implications that extend beyond the privacy of any one individual. Private information relative to certain businesses and industries is protected by various laws. For example the Health Insurance Portability and Accountability Act (HIPAA) laws protect private
more...
FMLA Leave and More

...ccident or injury. A death in the family. Notification to serve on the jury for an upcoming trial. Each of these events is part of life and can temporarily prevent an employee from being able to perform his or her job. Supervisors and managers often find themselves in the position of approving or denying requests for employee leave as they handle the company s day-to-day operations. It is
more...
Code of Conduct Company Template

...s an employee of your company. This course is designed to serve as a customizable template for that purpose. Topics can be removed or modified to suit your company's requirements. Within the course template, each topic features a link to an external document containing a generic Code of Conduct policy statement and sample questions about that policy statement. We recommend that you replace
more...
Customer Service Over the Phone

Customer Service Over the Phone
Can you hear a smile over the phone? When you're providing customer service over the phone without the benefits of face-to-face interaction with your customer it can be challenging to establish the right relationship for excellent service. Just like for face-to-face customer service, there are many techniques for service over the phone that can help you to
more...
Laboratory Safety

...strial, clinical, or academic laboratory setting. It will serve to educate the laboratory employee to diverse safety and health concerns related to their job. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify general requirements of the Laboratory Safety Standard, recognize the importance of a Chemical
more...
Business Execution Simulation

...istributor of spring water and carbonated soft drinks) to serve as head of distribution for East Coast operations. Having come from a company steeped in business-execution strategies, you soon discover that V&A's corporate culture is mired in bureaucracy and suffering from a severe lack of planning and follow-through. Bold initiatives come and go with little effect, leaving employees
more...
SAP Netweaver Platform

SAP Netweaver Platform SAP
SAP NetWeaver is an integration and application platform that aligns and integrates people, information, and business processes spread across different technological platforms. This course introduces SAP NetWeaver architecture components and tools and discusses how they serve and function as an integration or application platform for SAP solutions. NetWeaver's
more...
Opportunity Development Simulation

...evelopment: Simulation
In this simulation, you will serve as a sales manager for Koshi Electronics, a manufacturer of business equipment whose product lines run from calculators to multifunction fax units and professional-grade copiers. With a combination of inside and field-sales personnel, Koshi sells its products strictly on a business-to-business level, focusing on three market
more...
CompTIA Server 2009 Server Functions Network Essentials

...Server 2009: Server Functions & Network Essentials CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009
A network may have many servers on it, each playing a unique role. In order for a server to do its job properly, it must have the proper hardware and software installed. A server may be performing a network service, such as DNS or DHCP, serving applications such as e-mail, or
more...
Oracle Database11g Shared Pool Buffer Cache Tuning

Oracle Database11g: Shared Pool & Buffer Cache Tuning Oracle
The buffer cache is an extremely important component for the performance, scalability, and reliability of the database. This course demonstrates how to identify the symptoms that indicate a buffer cache problem and how to use the various methods available to resolve common performance issues related to the buffer cache. It also
more...
HR as Business Partner Using Metrics Designing Strategic Initiatives

HR as Business Partner: Using Metrics & Designing Strategic Initiatives
When HR aligns its initiatives with higher-level business strategy, your organization will be better positioned to achieve its goals. By becoming part of the strategic planning process, HR can help drive the future success of the company because, ultimately, all business objectives are met by the organization's people.
more...
From Online Training Directory
Five Quick Steps to Telecommuting


A self-paced ebook of tools to help you start your telework experience.
This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office,
more...
Five Quick Steps to Telecommuting
Essential Legal and Ethical Principles of the Medical Office


...able legal and ethical boundaries.
This course will also serve as a guide to help you resolve the many legal and ethical questions you may reasonably expect to face as a health care practitioner. FREQUENTLY ASKED QUESTIONS Legal Aspects of the Medical officeQ: How long will it take me to complete this course? A: The course is designed to run over a 10-week time frame. Depending on the amount
more...
Introduction to Law


...rce and will, trusts and estates.
Legal systems exist to serve the interests of the citizenry. Laws under such systems can deal with the public and private safety and health of citizenry, the means to resolve problems among parties, certain ownership interests which the law recognizes and protects, and the legal systems of different nations. For this Basic Completion course, students will
more...
Ethics and the Law


This course focuses on the ethics involved in the practice of law
Attorneys and paralegals need to engage in ethical behavior, because of the duties they owe to their clients and to the legal system. They have access to clients` information or property or to information disclosed with an expectation of confidentiality. Therefore, attorneys and paralegals need to appreciate the degree to which
more...
Master Search Engine Optimization Competencies for Web Developer (MSEOC)


This certification has been designed for individuals who have previously enrolled in any web-based search engine training courses or seek Certification based on your search engine training and experience alone.
The Internet search engines continue to evolve and with it, the strategies for effective web site promotion and marketing. Search engine submissions when done by certified professionals
more...
How to Serve Your Customer



This course explores how to create better customer service in a variety of atmospheres and locations.
This course explores how to create better customer service in a variety of atmospheres and locations.
The course works for the beginning worker or management level.
more...
Providing Excellent Customer Service in a Multicultural Environment
...experiences and will give you some guidelines to help you serve multicultural customers.
Providing excellent customer service in a multicultural environment Serving diverse and multicultural customers is an exciting and challenging part of working in libraries today. But it also presents situations that may be new and unsettling for you.
This course will help you begin to understand people
more...
Advanced Certificate in Technical Writing
...d Senior Technical Writing Practitioner/Educator who will serve to help guide and administer the program. Open to new and existing technical writers and those seeking a new career track. No perquisites required. Course can be completed in as little as 3 months.Deferred Credit Card Payment Plan; Corporate PO Accepted; Financing Available
Advanced Certificate in Technical Writing The Advanced
more...
Build Your Own BIZ - Customer Service Strategies
...ss situation.
Understand Your Customers and Learn How to Serve Them Better Providing excellent customer service can make the difference between a customer buying your product or from the vendor down the street.
This course will help you determine who your customers are, define the dimensions of customer service as they relate to your business, and help you measure the level of customer
more...
Excel 2007 Level 2
This course familiarizes students with intermediate-level spreadsheet features. Students will learn how to convert older workbooks to the new default XML-based file format; customize the Quick Access toolbar; use logical and financial functions; format worksheets using themes, styles, and page breaks; use 3-D references; ready workbooks for the Web; use templates to create workbooks; and insert
more...
Powerful Negotiation For Successful Buying
...rchasers feel that their past negotiation experience will serve them well today. Guess what? Sellers have figured out how to thwart yesterday?s purchasing negotiation tactics. And much has changed. Supplier-friendly win-win negotiation is the new standard.
You have less preparation time than ever.
You may even get lured into using the convenient, but often ineffective, method of negotiating
more...
From 123-CBT Computer Based Training
Master Budgets
Will you be able to expand? Will you be able to afford that new piece of equipment? What kind of profit can be expected if you do? To answer these questions about your business will not require a fortune teller. It will require the creation of a master budget. No matter the size of your company, if you are to succeed and continue to grow, you must carefully plan for your company's future. Master
more...
Master Budgets
Industry Overview Information Technology
...ers are evaluating IT purchases in light of how they will serve strategic business needs and fulfill more fully defined processes and architectures. This reflects a fundamental change for the business IT industry, which affects and blurs the line between all segments including hardware, software, data, applications, and communications platforms. At the same time, this change offers numerous
more...
Organizational Scope of Critical Thinking
... complex environment systems are necessary, but they must serve an organization rather than become its masters." This is how Ralph S. Larsen, chairman and chief executive officer of Johnson & Johnson, describes both the need for systems and their inherent risk. Organizational systems, with complex and intricately interrelated components, demand the application of critical thinking to avoid this
more...
Insider Trading
...n this course is general in nature and is not intended to serve as guidance in specific situations. How insider trading rules apply to particular circumstances will depend upon the specific facts. This course is not a substitute for competent legal advice. Anyone concerned about potential insider trading issues should consult competent legal counsel. SkillSoft's Legal Compliance courses are
more...
A Manager s Introduction to Business Law
This course introduces managers to the fundamental concepts of business law. It begins by exposing some prevalent legal misconceptions shared by management and establishes the true role that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also
more...
Consulting Skills Serving as an Internal Consultant

...ulation, you are a Quality Assurance analyst appointed to serve as an internal consultant to design a software program that will increase the efficiency of your department. Now, you are at the halfway point of your six-month project, and you are slightly behind schedule. You are meeting with Tracy Carradine and Paul Jackson. They are concerned about your deadline, and Paul is beginning to
more...
Career Development Developing a Career Strategy

Career Development: Developing a Career Strategy offers the student an overview of how to define career aspirations, develop career goals, and create effective career strategies. The program covers in detail how to identify personal preferences, develop skills to help career advancement, and explore career options. It also describes the stages of career development and explains guidelines for
more...
Excellence in Service Fundamentals for Employees

...in a positive attitude while serving. Understand how to serve external customers by fulfilling their basic needs, recognizing how they evaluate service, building rapport with them, and avoiding customer service pitfalls. Create a positive environment through excellent internal customer service. Audience: This course is for employees and managers who want to learn the best methods for
more...
Excellence in Service Working With Upset Customers

...d how to avoid common negative filters. Identify how to serve upset customers by learning how to calm them, how to follow the Five A process, and how to address abusive customers. Audience: This course is for employees and managers who want to learn the best methods for working with customers and exceeding their expectations. Deployment: e-Learning Accreditation NASBA
more...
Excellence in Service Creating an Exceptional Service Environment

In Excellence in Service: Creating an Exceptional Service Environment, you will learn how to create the necessary foundation to help employees deliver exceptional customer service. You will learn steps for writing your customer service vision statement, as well as suggestions for ensuring that the appropriate processes and systems are in place to support exceptional customer service. You will also
more...
Call Center Mgt Managing an Inbound Call Center

..., and determine the necessary technologies needed to best serve the company's customers. Learn To Select the functions of a call center. Identify the functions of an inbound call center agent. Provide consultation to a company that wants to establish a call center. Select
more...
Customer Relationship Mgt Fundamentals of CRM

...uss with Lillian and Greg which marketing tier would best serve the company's needs. Unit 2: Principles of CRM (0.5 - 1 hour) Identify the department that is most responsible for implementing CRM. Match the four types of customer relationship management with their descriptions. Identify the goals of CRM.
more...
Conducting Meetings Effective Meeting Communication

... Know the purposes effective questions serve. Ask appropriate questions during a meeting. Simulation Overview: You are resuming a meeting to discuss a recent increase in customer complaints due to shipping problems. Everyone took a 15 minute break to calm down. Accusations about the cause of the problems
more...
Operations Management Operations Components

Operations Management: Operations Components offers the student an overview of seven components of operations management. The program defines each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company a a s operations. Learn To Select
more...
Administrative Assistant Skills Understanding Basic Skills

...nts, secretaries, office managers, clerks, and others who serve in a support role. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Meeting Your Job's Demands (0.5 - 1 hour) Select the guidelines for
more...
Essentials of Business Law Cyberlaw

...y the circumstances in which electronic communication can serve as evidence in court. Choose established cyberspace regulations. Identify the reasons why Internet advertising can become troublesome. Identify ways to conduct lawful Internet recruiting. Identify the extent of an employer's
more...
Administrative Assistant Skills Excelling as an Admin Assistant

...nts, secretaries, office managers, clerks, and others who serve in a support role. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Handling the Office Environment (0.5 - 1 hour) Identify the guidelines for
more...
Organizational Learning Developing a Knowledge Mgmt System

...omer Service Manager. You have asked the three of them to serve on the company's knowledge assessment team and will be discussing the process for auditing the organization's current knowledge assets. Your goal for the simulation is to effectively follow the process for performing a knowledge assessment. Unit 3: Designing a Knowledge Management System (1 hour) Identify
more...
Windows NT Server 4 0 Analysis and Optimization

...k support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment.
L earn To:
more...
CIW Server Administrator Part 4 Servers

...a five part series that will teach students about various servers. This course will cover Web applications, Perl, gateways, and streaming Web servers. Additionally, students will learn about the installation and configuration of both E-Mail and News. Learn To Match features of HyperText Transfer Protocol (HTTP) messages with their functions. Edit a HTTP error message.
more...
SharePoint Portal Server 2001 Part 3 Administering

...at introduces the learners to Microsoft SharePoint Portal Server 2001 as a new collaboration product that delivers the ability to easily create corporate Web portals with document management, enterprise content indexing, and team collaboration features. Learn To: o Identify the search options available in SharePoint Portal Server. o Identify advanced search options available in the
more...
CCNT Broadband Technologies v6 0 Part 3

...Network (VPN) application types with the connections they serve.
Identify considerations for the deployment of a Virtual Private Network (VPN).
Audience:
Candidates work in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications
more...
Mentoring Implementing a Formal Mentoring Program

...s who have the authority to develop mentoring programs or serve as mentors to other employees. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Learning the Mentoring Basics (0.5 - 1 hour) Identify the
more...
Mentoring Developing Your Mentoring Skills

...s who have the authority to develop mentoring programs or serve as mentors to other employees. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options French, Japanese, US English Total Learning Time 2 to 4 hours Objectives Unit 1: Becoming a Successful Mentor (0.5 - 1 hour)
more...
Oracle Application Server 10g Administration II Part 2

...Learn To:
Identify features of Oracle Application Server (OracleAS) 10g Web Cache clusters.
Identify benefits of running an Oracle Application Server (OracleAS) 10g Web Cache cluster.
Identify concepts related to Oracle Application Server (OracleAS) 10g Web Cache clusters.
Identify features of Oracle Application Server (OracleAS) 10g Farms.
Sequence the steps to initiate the
more...
Six Sigma Listening to the Voice of the Customer
...r customers, including ones you may not have realized you serve--and you'll learn how to apply the Kano Model to understanding customer requirements in your workplace. In the second lesson, you'll take your understanding of your customers to a higher level by learning how to measure their requirements to the nth degree. You'll learn all about customer-valued product and service "dimensions,"
more...
Relationship Management - Preparing the Client Relationship
...e of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what specific roles you must fulfill to become a client's trusted advisor and how your emotional
more...
Relationship Management - Building the Client Relationship
...e of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn how to create and conduct an effective needs assessment and how to turn this needs assessment into a shared vision with your client. You will also learn specific action items to help you build trust with a client, which will enable you to become a coach and ultimately
more...
From HAZMAT Plans & Programs, Inc
OSHA 30 Hour for General Industry - Online Training

...29 CFR 1910 will be sent through the mail. This book will serve as a valuable resource for referencing OSHA standards that have been covered in this course, as well as researching regulations or standards that could help in establishing and maintaining a safer workplace.
Supplementary materials are also available for download by clicking the ""Materials"" tab on the menu located within the
more...
OSHA 30 Hour for General Industry - Online Training
OSHA 30 Hour Construction Outreach Training - Online


... Standards for Construction,
29 CFR 1926. The book will serve as an invaluable resource for referencing OSHA standards that have been covered in this course, as well as researching regulations or standards that could help in establishing a safer workplace.
Supplementary materials are also available for download by clicking the ""Materials"" tab on the menu located within the courseplayer.
more...
Business Writing
...is a high quality self-paced, e-learning program that can serve as an invaluable tool to any working professional or those seeking employment in today's marketplace. The Business Writing course can assist you with success in renewing licenses, acquiring certifications or resume writing for those preparing for a new profession.
Our writing style identifies who we are and what we know. It
more...
From Alan Mars
semi supine active resting position mp3 audio download


For just 5. 00 each I am offering two high quality, audio recordings:
1. Semi-supine Alexander Technique lesson - Alan guides you through the semi supine Alexander Technique active resting position, lasting thirteen minutes. MP3 delivery via email.
Details at http://thetechnique. co. uk/ semi-supine-voice-coaching. html
2. Voice Coaching & Alexander Technique lesson - Alan takes a
more...
From Banjara Academy
International Graduate Diploma in Counselling Skills IGDCS
...ing, counselling, emotional support and an opportunity to serve mankind.
As part of its activities, Banjara Academy:
* Provides Free Counselling
* Offers Diploma in Counselling Skills, Classroom & Online
* Publishes books
* Provides Career Guidance
* Gives Free Lectures on Human Behaviour
For further information, please contact:
Sreedhar MA
Email : coordinator.
more...
From Software Training Academy, Inc
NET Tuning, Debugging, and Optimization



... NET Web Forms, Web services, and XML. The case study can serve as an effective vehicle for review or gaining exposure to these technologies, and so can be suitable for project leaders and architects who need a good understanding of .NET but may not have the time to take a complete curriculum of courses.
This course is practical, with many example program that demonstrate effective
more...
From Serebra Learning Corporation
Win2000 Dir Serve Man Optimizing Active Dir Components
This course provides an explanation of Active Directory components and how to best manage these components. First, you will learn about the different types of user accounts in Windows 2000, and how to create and manage local and domain user accounts. Next, you will learn how to locate, move and control access to Active Directory objects, as well as how to manage permission inheritance between
more...
Relationship Management Building the Client Relationship
...e of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn how to create and conduct an effective needs assessment and how to turn this needs assessment into a shared vision with your client. You will also learn specific action items to help you build trust with a client, which will enable you to become a coach and ultimately
more...
Relationship Management Preparing the Client Relationship
...e of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what specific roles you must fulfill to become a client's trusted advisor and how your emotional
more...
Information Technology IT Industry Overview Version 1
...ers are evaluating IT purchases in light of how they will serve strategic business needs and fulfill more fully defined processes and architectures. This reflects a fundamental change for the business IT industry, which affects and blurs the line between all segments including hardware, software, data, applications, and communications platforms. At the same time, this change offers numerous
more...
Organizational Scope of Critical Thinking
... complex environment systems are necessary, but they must serve an organization rather than become its masters. This is how Ralph S. Larsen, chairman and chief executive officer of Johnson & Johnson, describes both the need for systems and their inherent risk. Organizational systems, with complex and intricately interrelated components, demand the application of critical thinking to avoid this
more...
Master Budgets
...be used to predict the future success of your company and serve as a overall plan to indicate in which direction your company should grow. Individuals who require knowledge of the basics of accounting, who are starting a business or interested in becoming a partner, who are learning to manage the accounting activities of a business, and who need to review accounting principles and procedures.
more...
Six Sigma Listening to the Voice of the Customer
Let the buyer beware. That old business maxim of caveat emptor once struck fear in the hearts of many wary consumers. Now there's a new reality: Competition for consumer attention is intense across all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and want.
more...
A Manager s Introduction to Business Law
...een business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also presents the basis and structure of the U.S. legal system and introduces relevant areas of business regulation. It outlines management's legal responsibilities and presents practical strategies for researching legal resources, for supporting legal
more...
CCNT Broadband Technologies v6 0 Part 3
This course teaches ATM and SMDS. It also covers DSL and wireless broadband and VPN technology including VPN security. Candidates work in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable.
more...
Laboratory Safety
...strial, clinical, or academic laboratory setting. It will serve to educate the laboratory employee to diverse safety and health concerns related to their job. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify general requirements of the Laboratory Safety Standard recognize the importance of a Chemical Hygiene Plan in your
more...
Excellence in Service: Working with Upset Customers
In Excellence in Service: Working with Upset Customers, you will learn how to successfully serve upset customers, calm upset customers, and deal with abusive customers. In addition, you will learn how to control your own emotions and reduce your level of stress.
more...
The Professional Teller: Providing Customer Service


The Professional Teller: Providing Customer Service offers the student an overview of the customer service process and how it affects relationships with customers. The program also covers how to understand the needs of angry customers, as well as how to serve them using a process designed specifically for serving angry customers. In addition, the program instructs the student how to use verbal and
more...
Project Management: The Fundamentals
...serve as the foundation of project management training. Students learn how projects are initiated, how project and product management differ, and the five project management process groups. In addition, students will gain an understanding of the environmental and socioeconomic issues that affect projects and how they are managed. This program also features project organizational structures, how
more...
Visual Basic 6 Introduction Part I
This course introduces the Rapid Application Development environment of Visual Basic 6.0. The student will become familiar with the Visual Basic design environment and will be introduced to the development of Windows applications. Programming fundamentals are covered including a discussion of variables and subroutines procedures and functions number and string manipulation and control-of-flow
more...
Call Center Management: Managing an Inbound Call Center
Call Center Management: Managing an Inbound Call Center gives the student an overview of inbound call centers managerial roles and technologies that affect call centers. The program also gives the student guidelines for establishing a call center as well as things to remember when establishing the call center. Learning the material in this program the student will be able to establish a call
more...
From LearningMeasure.com
Introduction to Uncertainty Concepts

UNC101 - Introduction to Uncertainty Concepts.
The purpose of this class is to serve as a introduction to the concept of uncertainty, and a foundation upon which the remaining uncertainty courses at LearningMeasure.com are based.
more...
Introduction to the decibel (dB)
...er or have at least a BS in a technical field, this could serve as a review or reference. This course is primarily for technicians or interested persons who do not have a background in electronics, so that they can function in test environments that utilize measurements of and calculations involving decibels. This course, however, is a prerequisite for some of the courses that require
more...
From Technology Ed
Nonwoven Fabrics Technology
http://www. technologyed. com/ courses/ c127/ index. php
Nonwovens are all around us- from absorbent wipes to landscape materials. This platform of fabric materials, which evolved out of the textile industry, requires no knitting or weaving. These materials are made from long fibers, bonded together by chemical, mechanical, heat or solvent treatment, and serve markets such as hygiene, medical,
more...
From International Management Forum (IMF)
Transfer Pricing TP
...latest developments in TP and lawyers and accountants who serve their clients with TP issues and have to guide them in the ever-changing TP environment.
Note! Salary Surveys among accountants, lawyers and economists reveil that practitioners with advanced transfer pricing knowlegde often earn more than twice as much as their counterparts with equivalent education and experience who lack
more...
From Abar Solutions
Automatic Control Valve

Valves usually appear to be simple in form and operation, such as those of the manual on/off, check, throttling or fixed types etc. It will be discovered that even these components are frequently installed improperly throughout the industry. Students will learn how components, such as pressure relief valves, have been developed to meet specific applications, i.e., system back pressure and it s
more...
From Abhisam Software
HAZOP

The HAZOP training course is an e-learning course that uses animations and simulations extensively to enable the learning of the HAZOP (Hazards and Operability) technique.
The e-learning course has several real life examples that serve as typical case studies for mastering HAZOP. The course covers HAZOP in four modules as under:
1. Basic Concepts (including concepts related to Hazard and Risk)
more...
From The Jacman Group
OSHA - 10 or 30 Hour Construction Industry Outreach Training Program
... a copy of OSHA Standards for Construction. The book will serve as an invaluable resource for referencing OSHA standards that have been covered in this course, as well as researching regulations or standards that could help in establishing a safer workplace.
TESTING:
At the end of each module, you will be given a 10 question module quiz. You must score at least 70% on each module quiz to
more...
From JED New Media inc.
Professional Bartending Basics







Synopsis
If you are considering bartending as a career, or as a part-time profession, this tutorial enlightens you on the basic terminology, considerations, tools, and knowledge required to begin training. It will serve as a perfect complement to any bartending course and a very helpful aid for those interning behind the bar.
This is a 60-miunte online tutorial
more...
Eliminating Feedback Filters





Communication filters serve to protect our self-image, reinforce the perceptions we hold, and shield us from negative or threatening feedback. Gain greater perspective on interpersonal work dynamics by successfully identifying and overcoming the most common information feedback filters.
This is a 40-minute online tutorial that can be used by individuals as well as in a group learning setting.
more...
From Child Care Lounge
Promoting Family Partnerships Online Class



This training is designed for either providers or administrators. This training will help you make real connections and forge valuable partnerships with the families that you serve.
Clock Hours: 10
Cost: $40
Registration: http://www. childcarelounge. com/ training/ promoting-family-partnerships. php
more...
From ProTrain Online
3D Animation (3D Studio Max) Certificate


This two-course pack offers an incredible inside look at the foundations of 3D graphics engine development for games and related simulations. It is our most highly recommended package if you are already an experienced C++ programmer and wish to get started making games. You will cover intermediate and advanced programming techniques and develop reusable tools and classes to serve as the backbone
more...
From Professional Server Certification Corp.
Responible Serving
...des state approved training that ensures both sellers and servers of alcohol will understand state liquor laws and serve responsibly. Many states require alcohol seller/server certification for any employee that handles alcohol. PSCCa s on-line Responsible Serving Course can be taken in one or more sessions and satisfies the requirements in most states.
We perform this training via
more...
From Morningstar Ventures
360 Degree Feedback Assessment
...s. As part of overall team leadership development, it can serve as the basis for development planning to identify training needs and other activities.
It is used for specific individuals, to pinpoint strengths to leverage and to identify barriers to success as a leader.
As an organizational strategy during change, a 360 feedback process can help establish goals and metrics for new desired
more...
From VAClassroom
Virtual Events Specialist Training Certification Program
No more wondering if youa ve discovered the most cost effective virtual venues for your client; no more worrying that you havena t covered all the bases for prep or event delivery; no more ad hoc researching or endless browsing for clues; no more struggling to prove your competence to potential clients because ita s all here: everything you need to connect with and serve eager
more...
From PDHengineer. com-Decatur Professional Development, LLC
Design of Small Water Systems - Water Quality Requirements
...nant level (MCL) is dependent on whether the water system serves a community (year-round residents) or a transient population (such as parks, campgrounds and restaurants). The MCLs are designed to protect the public from potential health effects of long-term exposure to contaminants, so they are generally not applicable to transient populations. Additionally, the EPA has developed National
more...
Potable Water - Filtration
...ht, easily transportable potable water treatment units to serve soldiers in the field. As drinking water standards increase in stringency, membrane filters have become more attractive in recent years. In this course the student will review the technical briefs Filtration, Slow Sand Filtration,and Diatomaceous Earth Filtration for Drinking Water published by the National Drinking Water
more...
Design of Small Water Systems
...nant level (MCL) is dependent on whether the water system serves a community (year-round residents) or a transient population (such as parks, campgrounds and restaurants). The MCLs are designed to protect the public from potential health effects of long-term exposure to contaminants, so they are generally not applicable to transient populations. Additionally, the EPA has developed National
more...
NFPA 70E - Arc Flash Hazards
... Inc. formed a committee to develop a standard that would serve the needs of OSHA. The first edition was published in 1979. There were a number of editions, culminating with the 2004 Edition. This particular course emphasizes the Arc Flash Hazards that the standard addresses. This is one of the most important issues facing the electrical industry today. The most pertinent information was
more...
Highly Reliable Electrical Power for Information Systems
... Highly reliable electrical power systems are required to serve critical Information Systems (IS) sites. This course provides an overview of power quality problems, with an emphasis on Information Technology (IT) equipment. Modern technology's sensitive components present new challenges for plant engineers who design, specify, install, or maintain plants and equipment. SCR and diode
more...
Alternating Current Fundamentals
...;In certain exceptional cases, one large coil of wire can serve as both primary and secondary. This is the case with variable auto-transformers. A transformer doesn't change power levels. If you put 100 Watts into a transformer, 100 Watts come out the other end. Actually, there are minor losses in the transformer because nothing in the real world is 100 perfect. But transformers come pretty
more...
Transformer Fundamentals
... In certain exceptional cases, one large coil of wire can serve as both primary and secondary. This is the case with variable auto-transformers. A transformer doesn't change power levels. If you put 100 Watts into a transformer, 100 Watts come out the other end. Actually, there are minor losses in the transformer because nothing in the real world is 100 perfect. But transformers come pretty
more...
Radioactivity Fundamentals
... go deeper into aspects of radioactivity, the course will serve as an introduction to such topics as calculations of decay constants & half-lives and health physics. To receive PDH credit, the student must take a multiple choice quiz of twenty-one (21) questions. State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and
more...
Monitored Natural Attenuation MNA
...e product and stability of the contaminant plume, MNA can serve as a follow-up or standalone method for soil and groundwater remediation.
MNA is considered passive because, aside from placement of monitoring wells, there is negligible disturbance of the subsurface. MNA does not use pumped wells for injection or extraction of air or water, as do bioventing or soil vapor extraction. Instead,
more...
HVAC - Equipment and Systems
...a building that require conditioning. Delivery components serve as an interface between the distribution system and occupied spaces. Compact systems that serve only one space or zone of a building (local systems) often incorporate all three functions in a single piece of equipment. Systems that are intended to condition multiple spaces in a building (central systems) usually have distinctly
more...
Ethics - Standards of Professional Conduct
...r kickbacks and whistle blowing. The ASCE's standards serve as an excellent model for companies seeking to provide guidance to engineers on ethical matters related to their position and the performance of their work tasks. It also provides a universal set of principles to guide individual engineers on ethical matters in the absence of an employer policy. In this course, the student will be
more...
Advances in Wind Powered Generation Technology
... 1994 to more than 6700 MW by the end of 2004 - enough to serve more than 1.6 million households. The student must take a multiple-choice quiz consisting of fifteen (15) questions at the end of this course to obtain PDH credits. Specific Knowledge or Skill Attained This course will review the basic operation, limitations, capacities and design of the following solar generating systems:
more...
Combined Heat and Power CHP Systems Guidelines
...have some idea of what CHP is by providing information to serve as a refresher or provide reference to specific information to assist in performing a first level screening or assessment of the suitability of CHP to a particular facility. The student is expected to read and review the material contained in the Combined Heat & Power (CHP) Resource Guide - September 2003 prepared by the
more...
Energy Sources for the Future
...se Office of Science investments for the future that will serve to advance the national, energy, and economic security of the United States. In this course the student will learn about the state-of-the art, cutting edge efforts by scientists and engineers in the United States who are involved with research to continue to find alternate energy sources for the future. These energy sources will
more...
Applications of Wind Energy for Municipal Water Systems
...ind energy can also provide targeted energy production to serve critical local water-system needs. The research presented in this report describes a systematic assessment of the potential for wind power to support water utility operation, with the objective to identify promising technical applications and water utility case study opportunities. The student must take a multiple-choice quiz
more...
Filters for Industry
...commercial and industrial applications that these systems serve. Filters are widely used in nuclear ventilation, air cleanup, and confinement systems to remove particulate matter from air and gas streams. Air filters are defined as porous structures through which air is passed to separate out entrained particulate matter. The word "filter" is derived from a word for the fabric called
more...
Rigs-to-Reefs Cost Effective Offshore Platform Abandonment
...d feeding habitat for thousands of underwater species and serve as destinations for thousands of divers and fishermen. When platforms become obsolete, they are required by lease agreements to be removed; however, removal of the platforms from the Gulf of Mexico results in the loss of valuable reef and fishery habitat. Recognizing the benefits oil and gas platforms contribute to the enhancement
more...
Energy Sources - D O E
...acturing, and the transportation of goods and services to serve the American and world economies. Energy supply and demand plays an increasingly vital role in our national security and the economic output of our nation. It is not surprising that the United States spends over 500 billion dollars annually on energy.
In this course the student will learn about the various types of fuels
more...
From Quantum Results Corporation
Customer Service Development



Do you know that according to a survey made by different institutions including the American Society of Quality:
-68 of customers turned away by an attitude of indifference on part of service provider.
-It cost more than 5 or 6 times to attract a new customer rather than to keep an existing one.
-Happy customers will tell to 4 or 5 others of their positive experience however dissatisfied
more...
From TheTrainingMarket.com
Product Coach Course





The Virtual Bar Coach is an industry endorsed training program delivered on CD-Rom so that you and your staff can learn at work when it suits. The programme equips staff with comprehensive knowledge about the drinks they serve. Join Sam as he travels the globe to the countries where each of the popular spirits categories was born. Experience the culture, characters and products with Sam on his
more...
