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Service Excellence Training Seminars and Classes
From Serebra Learning Corporation
Excellence in Internal Customer Service
 In today's fast-changing and highly competitive business climate, offering excellent customer service has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning more...Overcoming Internal Customer Service Problems
Managing relationships with your internal customers isn't always smooth sailing. When internal customer service does not go according to plan, problems occur, or communication breaks down, what can you do to get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In more...e-Business Part 1 Facing the e-Business Challenge
The first course in the e-Business curriculum focuses on the history, trends, and opportunities around the movement towards e-Business. It compares and contrasts e-Commerce and e-Business. The target audience is those individuals tasked with planning/implementing e-Business strategies within an organization (primarily technical and business managers, as opposed to programmers, network engineers, more...
From The Training Bank
BTU College of Sales and Sales Management
College of Sales and Sales Management
You learn the most effective strategies and techniques ever discovered to increase sales and profitability.
- High Performance Selling
- Superior Sales Management
- Strategic Planning for the Sales Professional
- Sales Service Excellence more...TTB Employee Development System
This unique online learning system provides over 23 hours of practical and easy to apply web-based training.
There are 24 self-study courses, one self-assessment, dozens of learning activities, exercises and job aids. The content covered in this package is a must have for anyone who wants to improve their overall job performance.
Learning categories include:
- Working With My Manager (4 more...
From 123-CBT Computer Based Training
E-Business Part 1 Facing the E-Business Challenge
 ...a Identify strategies that can be employed to promote service excellence. a Identify methods that can be used when planning for e-Business. a Identify essential team members for an effective e-Business design team. a Identify the guidelines for formulating an e-Business strategy. Audience The target audience is those individuals tasked with planning/implementing more...
From Training Link Education S.E.A
Certificate in Customer Service Excellence
 Aim:
The aim of the course is to provide an understanding of methods which can be used to provide excellent service quality in any service organisation or environment.
Target Audience:
This programme is designed for people in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to set improve and maintain service more...
From Canadian Centre for Professional Development
Customer Service
Many great Customer service programs: Quality service.. First time, Every time, Customer Service for those in Retail, Excellence for Leaders and Managers, Essence of caring for Health Care, Five Star Service for Hospitality Managers, Five Star Service for Hospitality Employees, Expanding Customer Service for Community Banks more...
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