Service Management Training

Pro-Attivo Limited ...8018, SANS 15000) We are at the forefront of the world's Service Management standard, ISO/IEC 20000 which was published on the 15th December 2005. We first started providing BS 15000 consultancy in 2001. BS 15000 was the forerunner to ISO/IEC 20000, it also triggered facsimiles of the standard initially in Australia [AS 8018] and South Africa [SANS 15000] prior to the ISO/IEC publication. We more...

Service Strategies Service Strategies has been delivering technology service and support specific education for more than fifteen years. Our content and expertise sets our education apart from anything else in the industry. Content - Our educational materials and interactions are designed specifically for management and staff that work in technology service and support. Our course content was developed more...

2e2 2e2 is a training provider focussing on the end-user, providing courses in the following areas: Desktop Applications training (e. g. Microsoft Office) Unified Communications training (e. g. IP Telephony) Service Management (including ITIL) Web Development Training Room Hire We deliver public courses in London, Leeds and Birmingham and more...

Procept Associates Limited ...ializing in Project Management, Business Analysis, and IT Service Management. We deliver our programs in partnership with five leading Canadian universities, as direct public offerings, or in-house at customers facilities. We have been a Canadian leader in custom training solutions for over 14 years. Our consulting division offers strategic consulting solutions in our three specialty areas.  more...

FGI Ltd We are a Training company with 30 Members of staff including our own trainers we provide onsite and public Prince2 and ITIL v2 and v3 Courses. more...

Harbinger Consulting Solutions HCS - www. hcsindia. com is the leading training and consulting organization, helps to build our client capability in the market place. We customize the training for Project Management Areas, Service Management Areas, Business Acumen Series and Leadership Skills. We are working with MNC and Corporate in IT sector through subject matter experts across India. Our Motto is to deliver high quality more...

Hewlett Packard Educational Services ...inistration SNA I, II & III POSIX Shell Programming IT Service Management HP-Tru 64 UNIX HP-Open VMS HP-EVA / CA BEA- Weblogic BEA Tuxedo Courses System Administration SCO UNIX Solaris Administration Linux Administration Windows Server 2000 /2003 Administration Sql Server 2000 more...

RCCSP Professional Education Alliance The Resource Center for Customer Service Professionals (RCCSP), celebrating its tenth year of service to the contact center and IT communities, provides access to the world's most comprehensive network of call center, help desk, ITIL, telecommunications, and outsourcing training and certification providers. The RCCSP Professional Education Alliance brings together the world's biggest and best more...

Spectra Mind Solutions ...i and other metros 10. Foundation Certificate in IT Service Management The IT Infrastructure Library embodies good practice for IT service management. It provides a documented, systematic approach that will help organizations to deliver well managed IT Services in the face of such difficulties. Topics Covered: 1. ORGANISATION, PLANNING AND CONTROL 2. SERVICE SUPPORT Configuration more...

ISO20000 Training Solutions ...nternal culture of continual quality improvement in an IT Service Management Framework. OBJECTIVES The objective of this course is to help your organisation understand the benefits of considering or implementing ISO 20000. Students will be able to: -Understand what ISO 20000 is -Review the benefits that it can bring -Explore the relationships with other IT Frameworks -Describe the key more...

Lauderbaugh & Associates, Inc JJ Lauderbaugh, CPCM 408 866-7673 or 800 500-9656, 189 Altura Vista Dr., Los Gatos, CA 95032. JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance. She"s an international speaker, trainer, facilitator, author and certified management consultant (CPCM) on customer more...

Metrofuser ...a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to build everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That s what makes more...

MUSA Software Engineering Pvt Ltd ...urity Management Systems compliant to ISO 27001:2005 IT Service Management Systems compliant to ITIL framework and ISO 20000-1:2005 Quality Management Systems compliant to ISO 9001:2000 Service Management Systems for call centers compliant to CCA Service Management Systems for call centers compliant to COPC Training on Software Engineering & Project Management Training and more...

Mindspan Training Partners Mindspan Training Partners is a consortium of IT Training providers throughout the USA. We act as central location for our members to display their training offerings, while allowing potential students to research, plan and execute their training plans. We help you find the computer & technology training you are trying to find in your immediate geographic area from a qualified training provider.  more...

Infospectrum India (Pvt) Ltd Course Certification by SAP AG Germany Certification: Course certification by SAP AG Germany Course Duration: 120 Hours Infospectrum offers a complete range of services focused on SAP implementation and support. Infospectrum is a stable, reliable consulting partner with a fully developed internal structure and solid reputation. Our proven ability to attract and retain some of the most talented more...

Itplanit Services Corp. ...SERVICE MANAGEMENT, OTTAWA TRAINING OFFICE PRODUCTIVITY FORMATION - TECHNOLOGIES - CERTIFICATION - TRAINING - CONSULTING - CERTIFICATION Specializing in Training: Business Analysis; TRA Threat and Risk Assessments; VMware; Java; Microsoft Certified Training; End-user applications; Management (soft skills); Microsoft Certified Training; Rational; Business Analyst; Service Management (ITIL); more...

A-Certif Ltd A-Certif Ltd is an established Learning, Development & Consulting Organisation with registered office in Livingston, Scotland. Double award winners for Business Excellence and Best New Business of the Year Award. 95 repeat business and through referrals and word of mouth. Operating on a UK and International basis. Training areas include accredited computer training both for desktop more...

Delhi Consultancy Services Delhi Consultancy is proverbial for its top-notch CRM Training Services based in India. Our effectual corporate training services and corporate management training can shape run-of-the-mill manpower into adept professionals. We are famed for makeovers of the human resource into highly operative teams. Our training shapes up the wit and grey matters of the league of people at work, to together more...

Peloton Consultancy Ltd We deliver a wide range of training to the health and care sectors and are expanding our offerings into the Middle East. All our work is bespoke, and our courses are delivered by highly experienced and well qualified trainers. more...

Eagle Vision Eagle Vision offers dynamic three-day TEAMBUILDING, COMMUNICATION, STRESS REDUCTION, PERSONAL EMPOWERMENT and SELF HEALING seminars providing individuals, businesses and organizations with effective, practical, scientifically-based methods of increasing health, productivity and creativity, while reducing the stress of everyday life. In our practical and informative training, participants learn more...

Gnosis Training Pvt. Ltd. Gnosis Training (P) Ltd. plans, designs & implements training programs in the areas of Voice & Accent training, Customer Service & Management, Selling Skills, Business Communication, Presentation Skills & Body Language, Train-The-Trainer, Train-The-Recruiter, Telephone & Email Etiquette, Time Management, Change Management and Stress Management. more...

Nouri Associates, Inc. ...re Operations Best Practices) o ISO 20000 /BS15000 (IT Service Management Standard) o MOF (Microsoft Operations Framework) o CMMI (Software Development Best Practices) o PMBOK (Project Management Best Practices) o COBIT (IT Governance and Control) NAI recognizes the need to develop an individual s competency in order for the organization at large to have the required more...

7 S Consulting International 7Secure has steadfastly focused and grown steadily in the Information Security consulting and services space . Over the years 7Secure has emerged as a leading specialist provider consulting and training services in the area of information security to customers in India& across the globe.The Management Team at 7Secure has over 80 man years of business and hard core information security experience more...

STARS Business Development Pty Ltd Based in Melbourne we provide training and mystery shopping services Australia wide. Our specialty areas are Customer Service and Management & Leadership Training, other key disciplines include: * Professional Selling Skills (intro. and advanced levels) * Customer Service Excellence * Creating Loyal & Profitable Lifetime Customers * Complete Suite of Management and Leadership Disciplines * Small more...

Purple Griffon ...service management foundation, practitioner and management training courses. We offer a number of UK based public courses and can arrange world-wide on-site courses at very competative rates. We also provide a range of consultancy services ranging from simple "gap analysis" to full IT health assessment evaluations. Our trainers and consultants are all highly experienced and motivated to more...

The Grey Matters ...ters are ITIL Specialists. We provide Public and On-site Service Management training, ranging from overviews through to accredited ITIL V2 and V3 Foundation, Practitioner and Managers courses, accompanied by the Information Systems Examination Boards examinations. We provide public training throughout the UK at various locations, as well as international with many overseas partners. We are more...

GLOPORE IM Services Pvt. Ltd ...Service Management Company. GLOPORE IMS offers two types of services one is Managed Services and other one is Professional services. In Terms of Managed services we offer End-to-end Remote IT Infrastructure Management services to global companies from our NOC, Bangalore. GLOPORE IMS has its presence in 5 different countries - India, Boston, Dubai, Singapore, Sydney. In terms of Professional more...

FGI Ltd FGI Ltd FGI is a leading supplier of ITIL, PRINCE2 and Soft Skills training and consultancy. Our courses are delivered by our team of expert trainers either onsite at your premises, or at one of our dedicated training venues. We are the only provider to offer a guaranteed pass scheme on our accredited ITIL and PRINCE2 courses along with our skills protection promise to safeguard your training more...

Chameleon - Global ITIL Experts An EXIN accredited provider of ITIL Service Management training at Foundation, Practitioner and Service Manager levels. more...

ITSM Experts ...Service Management training and consulting organization in Asia Pacific with more than 20 years of experience in the field of IT Service Support. We offer an impressive range of knowledge and career enhancing skills including industry recognized certifications for Help Desk and Service Desk Professionals that enables them to deliver exceptional results for their organisation and their more...

Leaders Training & Consultancy (LTC) ...k Training & Services IT Information Library (ITIL) and Service Management Training & Services Six Sigma, Quality Management, Lean Management Training Strategic Management, Team Building, Leadership Training Financial, Accounting, Budget Operations Training Banking and Insurance Training Marketing Strategy, Planning and CRM Training Human Resources Management Training & more...

Strategic Consulting Partners ...service management consulting firm specializing in Strategic Planning, Operations Analsysis, Organizational Development, Project Management and Training. Training specialities include Leadership Development Training, Leadership Management Institute Training and Assessment Tools, > Strategic Planning > Strategic Thinking > Project Management > Change Management > Dealing with Change > Brand more...

KEDARit ...itted to the success of IT organization s in improving IT Service Management (ITSM), reducing IT cost, and increasing IT operational effectiveness. We offer a full range of solutions and products for: - IT Strategy - IT Service Management - Program Management - ITIL and ITSM Best Practice Training KEDARit works with Fortune 1,000 companies, medium-sized businesses, government, and public and more...

Helix Service Management Services Ltd. ...Service Management Services Ltd is a new ISEB-accredited training provider, formed by two accredited ITIL trainers, with 40 years of Service Management consultancy and training experience between them. WE are accredited by ISEB to provide ITIL training, and by itSMF to provide ISO/IEC20000 training. We specialise in ITIL , ISO/IEC2000 and IT Governance frameworks. As a small, specialist more...

Tandem Solution After working with thousands of corporations over the course of the last 20 years, Tandem Solution was founded to BETTER MEET the training needs of today s IT professional. Tandem Solution is a company quick on its feet to respond to the complex and specific IT training needs of your organization. With Tandem Solution, you receive seasoned, expert attention throughout the entire process from more...

Entelechy, Inc. Check us out at www.unlockit.com. Entelechy, "unlocking potential". Entelechy was formed for the express purpose of IMPACTING YOUR BUSINESS. We believe that the ONLY reason for training is to improve business. While many companies may say the same thing, only Entelechy guarantees it! We specialize in customizing training to address YOUR business problems and YOUR unique challenges. We embed more...