Service Management

Apollo Consulting Group Limited ..., P3O (Project, Program & Portfolio Management), ITIL (IT Service Management), Agile (Time-to-Market Project Management) and also provide PMP (Project Management Professional) trainings. Our trainers have at least 20 years project management and held senior management positions. We provide trainings from the Middle East to Asia-Pacific regions. We focus on quality and training more...

Knowledge Center Inc ...edge Center is an Accredited, full service provider of IT Service Management (ITSM) education. Our flexible and sustainable ITIL Training, ISO Training, MOF Training is delivered across the world as on-site, corporate classes, and in our Public Training Centers across the USA. Knowledge Center Inc is a FOXIT Accredited Partner. Our services are underpinned by world-class Service more...

ISO20000 Training Solutions ...nternal culture of continual quality improvement in an IT Service Management Framework. OBJECTIVES The objective of this course is to help your organisation understand the benefits of considering or implementing ISO 20000. Students will be able to: -Understand what ISO 20000 is -Review the benefits that it can bring -Explore the relationships with other IT Frameworks -Describe more...

Pro-Attivo Limited ...18, SANS 15000) We are at the forefront of the world's Service Management standard, ISO/IEC 20000 which was published on the 15th December 2005. We first started providing BS 15000 consultancy in 2001. BS 15000 was the forerunner to ISO/IEC 20000, it also triggered facsimiles of the standard initially in Australia [AS 8018] and South Africa [SANS 15000] prior to the ISO/IEC publication. We more...

Harbinger Consulting Solutions HCS - www. hcsindia. com is the leading training and consulting organization, helps to build our client capability in the market place. We customize the training for Project Management Areas, Service Management Areas, Business Acumen Series and Leadership Skills. We are working with MNC and Corporate in IT sector through subject matter experts across India. Our Motto is to deliver high quality more...

Chirantan Infotech Private Limited If you are looking to enhance your knowledge of ITIL and get ITIL certified then we will guide you through the ITIL Qualification process by providing you the right training. www. cinfosys. com. We are an Accredited Training Organization with EXIN. Other than providing ITIL training, we have a range of skill sets to implement ITIL . Our Trainers and Consultants are certified as ITIL more...

Service Strategies Service Strategies has been delivering technology service and support specific education for more than fifteen years. Our content and expertise sets our education apart from anything else in the industry. Content - Our educational materials and interactions are designed specifically for management and staff that work in technology service and support. Our course content was developed more...

Next Levels Consulting ...dustry in the region. We specialize in the area of IT Service Management, IT Governance and IT Project Management. Through our team of highly experienced consultants and trainers we provide our customers with the suitable knowledge, ideas and recommendations to move his/ her IT performance to new levels of Quality, Effectiveness and Efficiency. Our Services: IT training courses in the more...

PSNL Business Solutions PSNL Business Solutions is a full service human resources and business management consulting company. We offer practical answers to business issues including- training, recruitment, human resources management, technology enabled business processing, and outsourcing. PSNL Business Solutions is an alliance of seasoned professionals providing skill enhancement courses for businesses, more...

Procept Associates Limited ...ializing in Project Management, Business Analysis, and IT Service Management. We deliver our programs in partnership with five leading Canadian universities, as direct public offerings, or in-house at customers facilities. We have been a Canadian leader in custom training solutions for over 14 years. Our consulting division offers strategic consulting solutions in our three specialty areas.  more...

Trimentus Technologies Pvt Ltd. ...are used to aid the implementation of a framework for IT Service Management (ITSM). This framework defines how Service Management is applied within specific organizations. Being a framework, it is completely customizable for application within any type of business or organization that has a reliance on IT infrastructure. ITIL ( ) has seen exponential growth in the Asian market over the more...

The Grey Matters The Grey Matters are Best Practice Training and Consultancy Specialists. We provide Public and On-site ITIL, ISO/ IEC20000, PRINCE2, Six Sigma and CobiT training, ranging from overviews through to accredited ITIL V2 and V3 Foundation, Practitioner, Managers and Intermediate courses, accompanied by ISEB part of the British Computer Society and itSMF. We provide public training throughout the UK more...

XTrack Egypt XTrack is the Global Management Solutions center offering Training and development, HR consultancy, and Marketing consultancy to help our clients lead their business domain and perform higher than the market. Our training activities are concentrated in four excellence centers: 1- Sales, including sales courses for all sales professionals from entry level selling skills till highly advanced and more...

RPD UK Limited ...roduction to retail management - Leadership and customer service management Full course details can be found on our website www. rpduklimited. co. uk. We also specialise in bespoke courses covering any business or management subject and designed to meet the exact requirements of the client. All you need to do is ask. The company is a Business Link in the East of England registered more...

Making It Happen, LLC Making It Happen, LLC specializes in professional development seminars and certifications as well as food safety, cost control and training consultation services for owners, managers and employees in the food and beverage service industry in and around Maryland. -ServSafe certifictaion -Alcohol Awareness certification -HACCP plan development -Employee Training Systems Making It Happen has more...

Purple Griffon ...service management foundation, practitioner and management training courses. We offer a number of UK based public courses and can arrange world-wide on-site courses at very competative rates. We also provide a range of consultancy services ranging from simple "gap analysis" to full IT health assessment evaluations. Our trainers and consultants are all highly experienced and more...

Flambeau ...Course Fortran Course Internet Course ITIL Service Management Course Java Courses Linux Course MCSD Course MCSE Course Microsoft Course Microsoft .NET Course Microsoft Access Course Microsoft Excel Course Microsoft Outlook Course Microsoft Powerpoint & Visio Course Microsoft Project Course Microsoft Server Products more...

D-ICT Solutions D-ICT Solutions offers training and consultancy worldwide for governments, commercial organizations, other training organizations in the world, industries etc providing all sorts of training and consultancy on ICT and Management such as ITIL, PRINCE2, ASL, ISO20000, ISO27001, ISO27002, BISL, TMAP, All Microsoft training, Cisco, Cobol, C#, .Net etc. Look at our website for complete discriptions. more...

ITSM Experts ...Service Management training and consulting organization in Asia Pacific with more than 20 years of experience in the field of IT Service Support. We offer an impressive range of knowledge and career enhancing skills including industry recognized certifications for Help Desk and Service Desk Professionals that enables them to deliver exceptional results for their organisation and their more...

Trident Training Systems Private Limited ...rvices in the areas of Training & Development, Retailing, Service Management, Human Resource Management, Personal & Organizational Transformation. In more than fifteen years of positive existence, we have trained and developed more than 20000 people and have been instrumental in successfully consulting and training organizations like SHOPPERS STOP, PIRAMYD, WEEKENDER, PEPE JEANS, GLOBUS, more...

Afa ...m experience of MSP training & implementation ITIL Service Management - accredited by ISEB Portfolio Management - helping you to deliver the right projects and programmes APM Qualifications - APM Introductory Certificate and APMP We believe that this unique combination of expertise allows us to help organisations to maximise the benefits of their change initiatives. AFA s more...

Strategic Consulting Partners ...service management consulting firm specializing in Strategic Planning, Operations Analsysis, Organizational Development, Project Management and Training. Training specialities include Leadership Development Training, Leadership Management Institute Training and Assessment Tools, > Strategic Planning > Strategic Thinking > Project Management > Change Management > Dealing with Change > more...

infySEC infySEC is a rapidly growing security services organization, Our focus is on three areas: Client Security, Research & Development and building up intellectual capital with customers across Asia, US and Europe. InfySec is committed in providing an innovative set of services that address our clients. security needs. InfySec keeps focus on Research & Development, vulnerabilities Analysis ,tools more...

2e2 2e2 is a training provider focussing on the end-user, providing courses in the following areas: Desktop Applications training (e. g. Microsoft Office) Unified Communications training (e. g. IP Telephony) Service Management (including ITIL) Web Development Training Room Hire We deliver public courses in London, Leeds and Birmingham and more...

A-Certif Ltd A-Certif Ltd is an established Learning, Development & Consulting Organisation with registered office in Livingston, Scotland. Double award winners for Business Excellence and Best New Business of the Year Award. 95 repeat business and through referrals and word of mouth. Operating on a UK and International basis. Training areas include accredited computer training both for desktop more...

GogoTraining All GogoTraining courses are 100 instructor-led courses taught by expert instructors with years of experience in their field. They all work and teach in their area of expertise enabling them to give real-world examples when explaining concepts and provide tips and shortcuts to the standard approach. All of our courses have been tested and taught repeatedly in the classroom and are designed to more...

Insight Consulting ...TION COURSE EXAM - Gain firm understanding of the IT Service Management lifecycle which is described in the 5 core books - Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement - Comprehend the ITIL v3 approach to IT Service Management COURSE OUTCOMES: - Delegates will be prepared for the ITIL v3 Foundations exam (60 more...

Primalcom Primalcom Enterprise is the training arm for providing outstanding educational offerings. Our experts have been teachingand training students from all over the world. We offer the broadest and deepest product and technical training courses available- providing corporate customers with real-world experience in virtually every industry and vertical market. Primalcom Enterprise is the key to more...

NexCen IT Services Pvt Ltd ...lue, documenting the processes, functions and roles of IT Service Management (ITSM). With the proven learning methodology, NLC ensures you pass the Foundation and Manager s exams at the very first attempt. Program Management & IT Quality Complete guidance to achieve your target of PMP certification; includes obtaining your PMI membership, guiding you for project management and audit more...

Crysol Academy ... 2nd: Maximo(IBM Tivoli Service Desk) Asset Management Service Management Section 3rd: Tivoli Netcool Products: Omnibus Precision Weptop Reporter Impact CITRIX CERTIFICATIONS CCA CCEA ITIL CERTIFICATIONS ITIL Foundation version 3. 0 ITIL Practitioner ITSM (ITIL Service Manager) CHECK POINT CERTIFICATIONS CCSA CCSE JUNIPER NETWORK CERTIFICATIONS JNCIA JNCIS JNTCP more...

ProTechTraining ProTechTraining is a division of ProTech Professional Technical Services Inc. an IBM Business Partner specializing in IT Service Management, specifically Enterprise Systems Management and Data Center Automation. ProTechTraining has successfully trained over a quarter-million students since 1990. ProTech offers more than 500 courses as instructor-led and live eLearning solutions throughout North more...

Harmony Solutions Ltd We are a training and consultant Firm. We deal with professional training in 1) Software Quality Assurance and Testing 2) ITIL V3 course in IT Service Management 3) PRINCE2 Project Management 4) Business Analysis. more...

Blue Pearl Corporate Solutions BluePearl Corporate Solutions is a training and consulting company that provides corporate training programs to help organizations to address communication and language issues which affect confidence, performance and productivity. BluePearl was established in response to clients demands in two key areas: practicality and affordability. We provide practical, customized and cost effective more...

Skycirrus Skycirrus provides basic, interim and advanced levels of IT Infrastructure, RIM, IT Service Management & Wireless Technology (Telecom Domain) training which can leads to UNIX Certification & Storage Certification more...

Future Frame Works IT services ...sulting and training solutions provider in the area of IT Service Management and IT Governance Best Practices. Our services and expertise are unique and end to end in a simple, cost effective and secure way across the enterprise for greater business results. Our focus on all our services lies with Business IT Alignment and Effective IT Governance which revolves around our more...

FGI Ltd FGI Ltd FGI is a leading supplier of ITIL, PRINCE2 and Soft Skills training and consultancy. Our courses are delivered by our team of expert trainers either onsite at your premises, or at one of our dedicated training venues. We are the only provider to offer a guaranteed pass scheme on our accredited ITIL and PRINCE2 courses along with our skills protection promise to safeguard your more...

TITAN Technology Partners TITAN GBSynergy offers world-class ERP training solutions that cater to your company's needs, large or small. Our unique solutions are driven by proven methodology, adult learning theory, and industry best practices. We provide a fun, educational environment in which you and fellow employees can easily communicate and grow. Whether you're implementing an entirely new ERP system, migrating to a more...

Tandem Solution After working with thousands of corporations over the course of the last 20 years, Tandem Solution was founded to BETTER MEET the training needs of today s IT professional. Tandem Solution is a company quick on its feet to respond to the complex and specific IT training needs of your organization. With Tandem Solution, you receive seasoned, expert attention throughout the entire process from more...

ITHelpLine ... quality consulting and training services in Business/ IT Service Management. We specialize in ITIL V3 and ISO2000 training - Our ITIL Experts provide both public and onsite customized training programs. Visit our website for a public schedule of ITIL V3 Foundations training in India. (Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Kochi, Trivandrum) Trainer Profile Our ITIL training more...

Enhanced Communications Group, Inc. ...Service Management, IT Governance and Business Process Management. We develop and deliver official courses towards certification, business simulations and practical workshops Our vision: Making technology valuable for the Business Our Mission: Increase IT operational efficiency by eliminating DOWNTIME. LeanIT is a sensible and cost-effective methodology for Service Management of IT more...

HCL Career Development Centre Vadodara Baroda ...ence in technology as well as personality development and service management areas. Among those we ve trained are - The Indian Defence Forces The Indian Space Research Organization (ISRO) Reserve Bank of India Banks and Finance Institutions Police Departments all over the Country Collectorates in e-Governance States And Now, we re here in Baroda to Train You Too These more...

Foundations of Service Training Foundations of Service offers training provided by Scott Brown, the author of "Who Cares? Creating A Culture Of Service In Your Business." Scott's training provides a powerful combination of Professional Development and Personal Growth that is relevant across all industries. Scott's workshops are available at the management level (new and veteran) as well as for frontline employees. While more...

Mindspan Training Partners Mindspan Training Partners is a consortium of IT Training providers throughout the USA. We act as central location for our members to display their training offerings, while allowing potential students to research, plan and execute their training plans. We help you find the computer & technology training you are trying to find in your immediate geographic area from a qualified training provider.  more...

GLOPORE IM Services Pvt. Ltd ...Service Management Company. GLOPORE IMS offers two types of services one is Managed Services and other one is Professional services. In Terms of Managed services we offer End-to-end Remote IT Infrastructure Management services to global companies from our NOC, Bangalore. GLOPORE IMS has its presence in 5 different countries - India, Boston, Dubai, Singapore, Sydney. In terms of Professional more...

QAI Global Institute ...Management, Innovation Management, Project Management, IT Service Management and others. QAI Global Institute undertakes research, houses the Bodies of Knowledge and administers certifications leading to workforce development. It focuses on creating international education and training products and services to address Competence Development, Assessments and Certifications to cater to the more...

I Matter Training LTD We are a national education and training provider offering bespoke and accredited training. Accredited by Edexcel we offer NVQs in Business Administration, Customer Service, Contact Centres, Team Leading, Management, A1 & V1 from levels 1 - 4 more...

itSM Solutions LLC itSM Solutions is a CSME accredited training organization (ATO) and a PMI registered education provider (R. E.P.) specializing in the development of ITIL and IT Service Management (ITSM) training content that can be delivered to students in the classroom, virtual classroom or self-paced online classroom using our ITIL eTrainer video instructor delivery system. more...

IT Training Solutions Ltd IT Training Solutions provide IT, personal development and management training courses, consultancy and database design services. We offer a wide range of training courses including Microsoft Office, InDesign, Crystal Reports, Dreamweaver, PhotoShop and much more. Established in 1992, IT Training Solutions began life as an on-site computer training company in response to the business worlds more...

Bluesphere The purpose of my e-mail message is to share a little information about my company and the kind of work we do and I am looking forward to seek an opportunity to share Mainframe Training program offered from Blue Sphere. Blue Sphere has made IT education interactive, convenient and effective. We combine years of experience in the educational field with domain expertise to bring the best more...

The Knowledge Academy The Knowledge Academy delivers PRINCE2 2009 , MSP and ITIL training nationwide in 8 centres. Free iPOD with all Public schedule bookings. Fully accredited courses includes exam and lunch. Book now http://www. theknowledgeacademy. com/ training-calendar more...

Reckon IT Training & Consulting We are an IT Management Training Organization based in India. We offer the following courses: Foundation Course in IT Service Management (ITILV3) Foundation Course in Service Quality Management (IEC/ ISO 20000) Foundation Course in Information Security (IEC/ ISO 20000) Project Management (PMP) Certification Course IT Outsourcing Mangement Course. more...

ExcelSol - Business Excellence Solutions ... ITIL / ISO20000: 2005 (ITSM Information Technology Service Management Systems) Six Sigma (Process Improvement) Balanced Scorecard (BSC Goal Roll out and Performance Tracking) Risk Assessment - Business and IT (Based on ISO14971: 2007 and OCTAVE) CobiT IT Governance model EFQM Business Excellence Model Business Continuity (BS25999) and Disaster more...

Tango Training LLC At Tango Training, we approach everything from the perspective of teambuilding. Whatever your employees need, they usually need to develop as a team. We offer customized, on-site workshops in written and verbal communication skills, diversity, teambuilding, customer service, management skills and HR topics. We also offer customized training materials for you to deliver via your own in-house more...

Hewlett Packard Educational Services ...inistration SNA I, II & III POSIX Shell Programming IT Service Management HP-Tru 64 UNIX HP-Open VMS HP-EVA / CA BEA- Weblogic BEA Tuxedo Courses System Administration SCO UNIX Solaris Administration Linux Administration Windows Server 2000 /2003 Administration Sql Server 2000 more...

RCCSP Professional Education Alliance The Resource Center for Customer Service Professionals (RCCSP), celebrating its tenth year of service to the contact center and IT communities, provides access to the world's most comprehensive network of call center, help desk, ITIL, telecommunications, and outsourcing training and certification providers. The RCCSP Professional Education Alliance brings together the world's biggest and best more...

Lauderbaugh & Associates, Inc JJ Lauderbaugh, CPCM 408 866-7673 or 800 500-9656, 189 Altura Vista Dr., Los Gatos, CA 95032. JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance. She"s an international speaker, trainer, facilitator, author and certified management consultant (CPCM) on customer more...

MUSA Software Engineering Pvt Ltd ...rity Management Systems compliant to ISO 27001:2005 IT Service Management Systems compliant to ITIL framework and ISO 20000-1:2005 Quality Management Systems compliant to ISO 9001:2000 Service Management Systems for call centers compliant to CCA Service Management Systems for call centers compliant to COPC Training on Software Engineering & Project Management Training and more...

Infospectrum India (Pvt) Ltd Course Certification by SAP AG Germany Certification: Course certification by SAP AG Germany Course Duration: 120 Hours Infospectrum offers a complete range of services focused on SAP implementation and support. Infospectrum is a stable, reliable consulting partner with a fully developed internal structure and solid reputation. Our proven ability to attract and retain some of the most more...

Itplanit Services Corp. ...SERVICE MANAGEMENT, OTTAWA TRAINING OFFICE PRODUCTIVITY FORMATION - TECHNOLOGIES - CERTIFICATION - TRAINING - CONSULTING - CERTIFICATION Specializing in Training: Business Analysis; TRA Threat and Risk Assessments; VMware; Java; Microsoft Certified Training; End-user applications; Management (soft skills); Microsoft Certified Training; Rational; Business Analyst; Service Management (ITIL); more...

t2 business solutions We provide incredibly dynamic and highly flexible Training, Coaching and Business Support solutions, which all share one common goal Delivering quantifiable value to our clients. We understand that no two organisations are the same and therefore neither are our training solutions. Our training is centred on business areas where we can make a direct impact on the performance of your more...

Delhi Consultancy Services Delhi Consultancy is proverbial for its top-notch CRM Training Services based in India. Our effectual corporate training services and corporate management training can shape run-of-the-mill manpower into adept professionals. We are famed for makeovers of the human resource into highly operative teams. Our training shapes up the wit and grey matters of the league of people at work, to together more...

Peloton Consultancy Ltd We deliver a wide range of training to the health and care sectors and are expanding our offerings into the Middle East. All our work is bespoke, and our courses are delivered by highly experienced and well qualified trainers. more...

KEDARit ...itted to the success of IT organization s in improving IT Service Management (ITSM), reducing IT cost, and increasing IT operational effectiveness. We offer a full range of solutions and products for: - IT Strategy - IT Service Management - Program Management - ITIL and ITSM Best Practice Training KEDARit works with Fortune 1,000 companies, medium-sized businesses, government, and more...

Leaders Training & Consultancy (LTC) ... Training & Services IT Information Library (ITIL) and Service Management Training & Services Six Sigma, Quality Management, Lean Management Training Strategic Management, Team Building, Leadership Training Financial, Accounting, Budget Operations Training Banking and Insurance Training Marketing Strategy, Planning and CRM Training Human Resources Management Training & more...

Nouri Associates, Inc. ...e Operations Best Practices) o ISO 20000 /BS15000 (IT Service Management Standard) o MOF (Microsoft Operations Framework) o CMMI (Software Development Best Practices) o PMBOK (Project Management Best Practices) o COBIT (IT Governance and Control) NAI recognizes the need to develop an individual s competency in order for the organization at large to have the required more...

7 S Consulting International 7Secure has steadfastly focused and grown steadily in the Information Security consulting and services space . Over the years 7Secure has emerged as a leading specialist provider consulting and training services in the area of information security to customers in India& across the globe.The Management Team at 7Secure has over 80 man years of business and hard core information security experience more...

The Ludden Group A Positive Approach to Management Listening Skills - Do you hear or listen? Organization Skills Customer Service - Internal & External (How they relate?) Safety Training - Industry specific Sexual Harassment - Creating a Respectful Workplace These are interactive and we prefer groups of 20 or less participants. We will travel to your facility and if you do not have a conference room more...

Entelechy, Inc. Check us out at www.unlockit.com. Entelechy, "unlocking potential". Entelechy was formed for the express purpose of IMPACTING YOUR BUSINESS. We believe that the ONLY reason for training is to improve business. While many companies may say the same thing, only Entelechy guarantees it! We specialize in customizing training to address YOUR business problems and YOUR unique challenges. We more...