Service Management Web-based Seminars
Service Management Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From ITpreneurs
ITIL v3 Service Offerings and Agreements Capability SOA
Course Description -
This 5-day course immerses learners in the practical aspects of the ITIL ® v3 Service Lifecycle and processes associated with the Service Offerings and Agreements of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on
more...
ITIL v3 Operation Support and Analysis Capability OSA
This 5-day course immerses learners in the practical aspects of the ITIL ® v3 Service Lifecycle and processes associated with the Operational Support and Analysis of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This
more...
ITIL v3 Planning Protection and Optimization Capability PPO
This 5-day course immerses learners in the practical aspects of the ITIL ® v3 Service Lifecycle and processes associated with the Planning Protection and Optimization of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This
more...
ITIL v3 Release Control and Validation Capability RCV
This 5-day course immerses learners in the practical aspects of the ITIL ® v3 Service Lifecycle and processes associated with the Release, Control and Validation of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This
more...
From OneSource Professional Training Solutions, Inc
ITIL V3 Foundation
This four-day Live Instructor-Led online course provides you with an intense and focused exploration of the new and updated topics in ITIL ® v3. The course is intended for those who work within IT or wish to explore IT service management frameworks and how they may be used to enhance overall service quality and service provision.
more...
This four-day Live Instructor-Led online course provides you with an intense and focused exploration of the new and updated topics in ITIL ® v3. The course is intended for those who work within IT or wish to explore IT service management frameworks and how they may be used to enhance overall service quality and service provision.
more...
From XA Systems
ITIL Foundation Bridge Virtual Classroom
Take the ITIL ® v3 Foundation Bridge course Virtual Classroom is set up in the same manner as the physical classroom however altered to optimize the virtual learning experience without the hassle of travel. The virtual classroom delivery option is ideal for training geographically dispersed teams.
This 2-day course introduces learners to the lifecycle of managing IT services to deliver to
more...
From BMC Software, Inc
BMC Remedy Service Desk 76 Using WBT
This online course provides service desk support staff (service desk analysts, problem coordinators, and specialists) and support staff managers (group coordinators) with the information needed to use BMC Remedy Service Desk 7. 6 (BMC Remedy Incident Management and BMC Remedy Problem Management) to create and process incident requests, problem investigations, known errors, and solutions.
more...
BMC Remedy Change Management 76 Using WBT
In this online course, students are introduced to the functionality of BMC Remedy Change Management 7. 6, including the Release Management module. Students learn how to perform various tasks from these roles: requester, change coordinator, change or task implementers, change manager, release coordinator, and approvers.
more...
From Qual-IT
ITIL v3 Foundations - Distance Learning
This online-instructor led course introduces learners to the lifecycle of managing IT services to deliver to business expectations. As well as an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL v3 intermediate level training
more...
From iGallant Solutions
ITIL V3 Foundation
...
Overview
ITIL ® is recognized best practices for IT Service Management field and It has five life cycle phases and Capability Modules.
The purpose of the ITIL ® Foundation certificate in IT Service Management is to obtain knowledge of the ITIL ® terminology, structure and basic concepts and to comprehend the core principles of ITIL ® practices for Service Management.
more...
From Ahead Technology Inc
ITIL V3 Foundation Course 3 days - October 11 to October 13 2010
This is an accredited V3 Foundation Course delived by Ahead Technology an Loyalist Certification Services (LCS) Authorized Training Organization. This program includes presentation by an ITIL expert via our GoToMeeting infrastructure. Official ITIL V3 Foundation Exam Voucher is included in this program.
more...
From Keen Info Solution
Online Training for Oracle RAC DBA with 6y Real Time Expert
...luster verify utility CLUVFY
Day 5:
Unit-9
Service Management
Advantage of using service
Possible service configuration
Creation and maintenance of services using SRVCTL, DBCA, EM
Statistics gathering and tracing to check performance of Services
Service performance views
Workload distribution
Transparent application failover
Day 6:
more...
