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From Online Training Directory
Customer Service Plus
...ce. User is given 1 year access to this course.
Customer Service Plus The difference between success and failure in today?s business environment is customer service. In this course you?ll learn the basics of customer service and how to consistently provide high-quality customer service. Your expert-led training is presented by Lee Miller. Lee Miller is a consultant, speaker, executive coach
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...ce. User is given 1 year access to this course.
Customer Service Plus The difference between success and failure in today?s business environment is customer service. In this course you?ll learn the basics of customer service and how to consistently provide high-quality customer service. Your expert-led training is presented by Lee Miller. Lee Miller is a consultant, speaker, executive coach
more...
From 123-CBT Computer Based Training
Oracle8i Database Admin Manage an Instance
Course Overview This course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To:
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Oracle8i Database Admin Manage an Instance
Course Overview This course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To:
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Security Part 2 Communication Security
This course introduces the learner to communication security. Remote Access technologies including VPN, RADIUS, TACAS+, L2TP, and SSH are covered. The course then moves onto Web, e-mail, and instant messaging vulnerabilities such as Spam, hoaxes, and packet sniffing. Directory and file transfer technologies are covered. Finally, the learner is stepped through wireless considerations such as WEP
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This course introduces the learner to communication security. Remote Access technologies including VPN, RADIUS, TACAS+, L2TP, and SSH are covered. The course then moves onto Web, e-mail, and instant messaging vulnerabilities such as Spam, hoaxes, and packet sniffing. Directory and file transfer technologies are covered. Finally, the learner is stepped through wireless considerations such as WEP
more...
From Software Training Academy, Inc
The JSP Standard Tag Library
This two-day module introduces the JSTL, or JSP Standard Tag Library, actually a set of four custom tag libraries that establish a portable standard for common processing tasks in JSP. JSTL is a major part of the new scriptless authoring style encouraged (and enabled) by the JSP 2.0 specification. This module covers all four JSTL libraries in depth:
The core actions, which support JSP
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This two-day module introduces the JSTL, or JSP Standard Tag Library, actually a set of four custom tag libraries that establish a portable standard for common processing tasks in JSP. JSTL is a major part of the new scriptless authoring style encouraged (and enabled) by the JSP 2.0 specification. This module covers all four JSTL libraries in depth:
The core actions, which support JSP
more...
Enterprise JavaBeans
This course offers the Java programmer a grounding in the Enterprise JavaBeans (EJB) architecture and the skills to develop EJBs effectively for enterprise development efforts. EJB s position at the heart of the Java Enterprise platform and the use of EJB application servers as the backbone of large-scale distributed systems are studied. We consider the advantages of the application server
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This course offers the Java programmer a grounding in the Enterprise JavaBeans (EJB) architecture and the skills to develop EJBs effectively for enterprise development efforts. EJB s position at the heart of the Java Enterprise platform and the use of EJB application servers as the backbone of large-scale distributed systems are studied. We consider the advantages of the application server
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SQL Server 2005 - Additional Topics
Developing a database, getting the database to work with your applications, and getting it to production is just the beginning, but can often be where the story ends. This course examines other SQL Server 2005 essential application, support, and maintenance topics features you can use for high-availability, stability, reliability, and scalability of databases, plus enhancements for processing
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Developing a database, getting the database to work with your applications, and getting it to production is just the beginning, but can often be where the story ends. This course examines other SQL Server 2005 essential application, support, and maintenance topics features you can use for high-availability, stability, reliability, and scalability of databases, plus enhancements for processing
more...
From Training Link Education S.E.A
Certificate in Effective Customer Care
Aim:
The objectives of the course are to: Develop customer care skills, forpeople working in a wide range of sectors and occupations.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Customer Care. No prior knowledge is required.
Format: The course is designed for study by distance learning at work or at home. Students
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Aim:
The objectives of the course are to: Develop customer care skills, forpeople working in a wide range of sectors and occupations.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Customer Care. No prior knowledge is required.
Format: The course is designed for study by distance learning at work or at home. Students
more...
From JED New Media inc.
Animer un groupe de discussion avec brio
Ce JEDlet contient les principes de base pour animer un groupe de discussion et pr sente des techniques qui permettent d obtenir le maximum de coop ration et de r troaction de la part de votre client le. Cr ation d un logiciel, lancement d un produit ou d un service, campagne de marketing, sondages d opinion, voila autant d occasions d utiliser les groupes de discussions.Ce JEDlet ne pr sente pas
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Ce JEDlet contient les principes de base pour animer un groupe de discussion et pr sente des techniques qui permettent d obtenir le maximum de coop ration et de r troaction de la part de votre client le. Cr ation d un logiciel, lancement d un produit ou d un service, campagne de marketing, sondages d opinion, voila autant d occasions d utiliser les groupes de discussions.Ce JEDlet ne pr sente pas
more...
