Online Services eLearning - Training Resources

Take Control of IIS ...s how to install and configure Microsoft 2000 Web and FTP services. Do you need to set up a Web server for your home, small office, or corporation? This course shows, using a real-time, full-screen display, everything you need to do set up Web and FTP servers with the Microsoft 2000 or NT operating systems. All the procedures you need are shown just as you would perform them using your own  more...

Transitional Services: Part I Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...

Transitional Services: Part II Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...

Transitional Services: Part III Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...

Transitional Services: Part IV Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...

Transitional Services: Part V Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...

Designing a Windows Server 2003 Active Directory & Network Services Infrastructure (70-297) ...ill learn about designing an Active Directory and Network Services Infrastructure for a Windows 2003 network. In this newly released coursed you will learn all you need to know about designing an Active Directory and network services Infrastructure for your Windows 2003 network. This course is designed to teach the student about Designing Active Directory & Network Services Infrastructure for  more...

Cisco CCNA WAN Protocols HDLC, PPP ...services, Point-to-Point Protocol, SDLC, HDLC and DDR supported topologies. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces you to the various WAN services, such as Frame Relay, ISDN, and X.25. It explains the connection parameters provided by a service  more...

Cisco CCNA LAN Switching ...layer uses the connectionless and the connection-oriented services that bridge the MAC sublayer to the upper layer protocols. The MAC address is added to a frame at the MAC sublayer. The unit also covers various types of LAN technologies such as Ethernet, Token Ring, and Fiber Data Distributed Interface (FDDI). Ethernet is a LAN technology that allows any directly connected device to transmit  more...

WebSite101: Ecommerce strategies for the Entrepreneur WebSite101--The essential ingredients to Ebusiness success. Web presence strategies for the Small Business professional. This course will concentrate on key ingredients for a successful web site, from chosing an effective and useful domain name, site building essentials, definitions of important terms, community building techniques, effective strategies for search engine placement, newsletter  more...

Selling With an Unfair Advantage: No Lying, Cheating or Deception ...ur influence. Everyone sells something whether products, services or ideas. This program provides anyone in a position of influence, including individual entrepreneurs and small business owners, a wealth of ideas, strategies, models and techniques that help the customer to make a quality buying decision. Here you will have 5 sessions which cover these ideas. There will be discussion on  more...

Search Engine Competency Assessment-Level 1 (SECA Basic Certification) SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.  more...

Shipping with Dry Ice This course, "Shipping with Dry Ice", has been designed with specific exercises related to the transportation of dry ice ("carbon dioxide, solid") by air from a shipper`s perspective. Our 10 step approach encompasses all of the activities which must be addressed when preparing dry ice for shipment by air. This course can be completed as quickly as you care to, depending on how much time you can  more...

QuickBooks Pro 2008 ...g students and providing technical support and consulting services in a variety of other industries such as Architecture, Law, Federal Government, Pharmaceutical and the Oil Industry as well as extensive non-profit work. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend  more...

Paralegalism Career Overview ...ralegals can assist lawyers in the delivery of many basic services. A paralegal`s general knowledge about the American Legal System and specific knowledge about civil and criminal law can enhance a paralegal`s value in the workplace. Gaining an overview of the law can provide students with insight about this fast-growing area of the law.REQUIRED TEXT: West`s Paralegal Today: The Essentials. 2nd  more...

Overview of Legal Nurse Consulting This course is designed for registered nurses interested in Legal Nurse Consulting. In this introductory course you will examine the necessary skills and knowledge, review various jobs and services and find internet resources for learning and practicing Legal Nurse Consulting.  more...

Manufactured Housing Appraisal/Valuation Course This course will teach each student how to determine the value of a Manufactured Home, using the NADA Manufactured Housing Guide and other methods. This course is designed to allow you to sit for various exams that may lead to Certification. Successful completion of this course will enable the graduate to prepare for various exams that may lead to becoming a Certified Manufactured Home Appraiser.  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ...services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may complete this course within a reasonable  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed ...services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may complete this course within a reasonable  more...

ISO 13485 Medical Devices General Employee Training ...em for an organization making medical devices and related services that consistently meet customer (and regulatory) requirements applicable to medical devices and related services. This standard includes unique clauses for medical devices and excludes some of the requirements of ISO 9001 that are not applicable. Therefore, conformance to ISO 9001 does not imply conformance to 13485 and vice  more...

Information Technology Infrastructure Library (ITIL) ...anagement Incident Management Financial Management for IT Services Problem Management Capacity Management Change Management IT Service Continuity Management Release Management Availability Management Configuration Management Learner-friendly technology Get introduced to ITIL using our award-winning learner navigation controls. For Organizations Create momentum for your ITIL initiatives  more...

Expert Certificate Course in Medical Transcription with Work Placement Program With no medical background necessary, you can learn to transcribe doctor`s dictation into documents with our online training.We offer hours and hours of transcription practice prepared by doctors so youare ready for the working world when you graduate. We employ six MT instructors,train you in an online-friendly manner, and encourage students to interact witheach other in online forums. All course  more...

Customer Service Certificate ... designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Customer Service Certificate This  more...

Customer Astonishment: The Commitment to World-Class Customer Care ... Dearborn, Michigan. He later served as Corporate Quality Services Manager for Digital Equipment Corporation in Maynard, Massachusetts. As a division vice president of Wicat Systems of Orem, Utah, he helped to pioneer Computer-Based Training methodologies. He has also served as a manufacturer?s sales representative and as a continuing education instructor at Babson College in Wellesley,  more...

Conducting Business in Latin America ...ble labor, and consumer demand for both U.S. products and services. This course provides students with the foundation and insight they will need to successfully conduct business in the region and market themselves to U.S. businesses looking to grow into this fertile expanse. How successful business agreements and partnerships are accomplished in Latin America is knowledge not commonly found  more...

Cisco CCNA Complete Set This complete set of 12 Units is designed to teach the student the necessary materials and understanding of Cisco Routers and to prepare the student to take the Cicso Certified Network Associates exam to gain the IT certification of CCNA. This course covers Cisco training preparatory to taking the CCNA exams. Subjects covered are Cisco CCNA Internetworking Fundamentals, the OSI Reference Model,  more...

An Entrepreneur`s Guide To Starting A Medical Billing Company A 25 page self-directed marketing course designed for those interested in establishing a home based medical billing business. Student may submit questions and have materials reviewed. This course is designed to help you establish, and answer questions you have, about starting a home based medical billing business. The course is designed to guide you on how to establish yourself as a medical  more...

Accelerate your Business Growth--Instructor-Led ...course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will  more...

Accelerate your Business Growth--Self-Directed ...course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will  more...

7 Steps to A Lot More Sales ...all types of industry retail, wholesale, manufacturing, services and professional practices. User is given 1 year access to this course. 7 Steps to A Lot More Sales The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover ?hidden? sales opportunities within their business. Upon completion  more...

QuickBooks Pro 2007 ...g students and providing technical support and consulting services in a variety of other industries such as Architecture, Law, Federal Government, Pharmaceutical and the Oil Industry as well as extensive non-profit work. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend  more...

Choosing a Childcare Provider Course description -- There are numerous options from which to choose a child care provider, and ita s important to find the one that meets your needs the best. This course has guidelines and tools for identifying the essential services that you should expect, determining the competence of the child care staff, matching a childa s needs with the providera s capabilities, and assuring that the  more...

IIS 6 0 Security To identify IIS 6.0 permissions and authentication methods and to establish how to secure the IIS 6.0 environment  more...

Optimizing Monitoring and Troubleshooting IIS 6 0 To identify how to optimize, monitor, and troubleshoot IIS 6.0  more...

Java technologies for web services To outline the components and functions of Java web service technologies  more...

Planning Active Directory Services To distinguish between global catalog servers and operations master roles and identify how they are enabled, administered, and placed in Active Directory infrastructure  more...

IIS 6 0 Fundamentals To identify how to install or upgrade IIS 6.0 and use the administration tools to perform tasks  more...

Administering IIS 6 0 Sites and Services To identify how to administer IIS 6.0 sites, applications, and services  more...

Monitoring and Maintaining a Database in SQL Server 2005 To monitor a database, automate database maintenance tasks, and configure reporting services for SQL Server 2005  more...

Developing Applications that Use SQL Server Support Services recognize how to develop and deploy SQL Service Support solutions with Notification Services and Service Broker  more...

Developing Applications that Use SQL Server Business Intelligence Services recognize how to implement Reporting Services to generate reports and Integration Services to manipulate data according to your requirements  more...

Field Sales Foundations ...ew sales tips and some information about the products and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the basics of the field sales approach. You'll learn about its value and the importance of customer  more...

Industry Overview Information Technology ...o survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar in order to justify IT spending. Rather than ad hoc purchasing to solve a specific problem, customers are evaluating IT purchases in light of how they will serve strategic business needs and fulfill more fully defined processes and  more...

Industry Overview Federal Government ...Federal Government is the largest contractor and buyer of services and products in the U.S., spending over $200 billion annually. Regardless of what business you are in, chances are there is a government agency in need of your product or service. Winning a government contract can be challenging, and millions of dollars in potential contracts are lost to companies who do not understand  more...

Support Center Services This course is intended to instruct the learner in the Help Desk Institute's (HDI) basic levels of service commitments and attitude. Best practices, personal accountability, enhancing the image of the organization, and the work environment are covered.  more...

ITIL The Service Desk and Incident Management ...services to internal or external customers need to provide excellent services to increase the quality of, and the profits for, the organization. The IT infrastructure library (ITIL) can help organizations achieve these goals. At the same time, ITIL can help organizations to increase external and internal customer satisfaction.The delivery and support of IT services are divided into core  more...

ITIL Configuration and Release Management Organizations make substantial investments in their information technology infrastructures. That investment pays off only if the organization uses its information resources to increase productivity. Information technology planners and managers must understand how the components of the IT infrastructure interact if they want to eliminate waste and improve service to the users of the system. The  more...

ITIL Service Level and Capacity Management IT service can be a balancing act. For example, organizations must achieve and maintain a balance between the quality of IT service given and received in a manner that is both customer focused and cost effective. Simultaneously, organizations need to provide the required capacity for data processing and storage, at the right time and in a cost effective way.The delivery and support of IT services  more...

ITIL Problem and Change Management Every information technology (IT) system suffers unexpected problems and errors. These unexpected interruptions can be extremely costly in terms of lost productivity and lost customer satisfaction. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help organizations set up rigorous processes to identify, classify, and resolve  more...

ITIL Continuity and Availability Management ... to name a few. As businesses become more dependent on IT services, disasters such as these can disable or even ruin companies in the blink of an eye.The delivery and support of IT services are divided into core processes within the IT infrastructure library. This course covers two of the service delivery processes: IT service continuity management and availability management. IT service  more...

ITIL Financial and Security Management IT organizations face numerous challenges every day. Two of the biggest challenges are to become and stay profitable and to protect their systems from unauthorized access. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help IT organizations set up rigorous processes to aid in their efforts to become and remain solvent and to  more...

ITIL V3 - ITIL and the Service Lifecycle ...services to internal or external customers need to provide excellent services to enhance value to the organization. The IT Infrastructure Library (ITIL) can help organizations achieve these goals and increase external and internal customer satisfaction. To be successful, an organization needs to have the capabilities to manage these services and good practices to ensure these capabilities are  more...

ITIL V3 - Service Design Fundamentals IT organizations must design their services according to their business objectives, thereby aligning those services with their business needs. Within ITIL, Service Design is a phase of the Service Lifecycle that helps IT organizations create the design specifications to provide these IT services.  more...

ITIL V3 - Service Design Processes IT organizations require information to create the design specifications necessary to provide IT services to their customers. Service Design processes are important because they provide organizations with information that will affect their decisions on designing solutions for new or changed services. This course is intended to introduce learners to the Service Design processes.  more...

ITIL V3 - Service Operation Principles and Functions IT organizations must manage their day-to-day service operations according to their business objectives, so that their services are aligned with their business needs. Within the IT Infrastructure Library (ITIL), Service Operation is a phase of the Service Lifecycle that helps IT organizations manage their daily operations to provide these IT services. This course is intended to help learners  more...

ITIL V3 - Service Operation Processes IT organizations need to ensure that their services are operating properly. Service Operation processes are important because they enable organizations to correctly perform, manage, and control their day-to-day operations. This course is intended to help learners understand the Service Operation processes within the ITIL Service Lifecycle.  more...

ITIL V3 - Continual Service Improvement Fundamentals IT organizations should incorporate service improvement continually throughout the lifecycle of every service they provide to their customers. Within ITIL, Continual Service Improvement (CSI) is a phase of the Service Lifecycle that provides IT organizations the tools and processes necessary to continually improve their services. This course is intended to help learners understand how CSI will  more...

Identifying Your Customers Expectations ...fluence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate customers' expectations, and how your company's ability to fulfill expectations at various levels impacts on customer satisfaction. Too often, the service that customers  more...

The Customer s Voice Ralph Waldo Emerson once wrote, "Make yourself necessary to somebody." In today's competitive marketplace, it's important to make yourself and your company necessary to a lot of "somebodys". Those somebodys are your customers. This course provides the tools to learn all that you can about your customers. The focus is on recognizing and ultimately anticipating customer expectations. There are any  more...

E-mail as a Marketing Tool How can you find new customers? How can you build stronger relationships with new and existing customers? How can you boost sales of your company's products and services? This course will provide you with useful strategies to help you incorporate electronic mail into your marketing approach. Learn how to communicate effectively with your customers through e-mail. You and your company will benefit  more...

Effective Interfunctional Relationships ...id and flow across functional boundaries. The products or services your company offers require a cooperative effort to produce. But by nature, most companies are structured territorially. Every department head and manager has his or her own troops on call and a personal domain to defend. Protecting your turf may be instinctual, but it's also counterproductive. By not cooperating openly with  more...

WSE Implementation with C 2005 To identify how to enable Web Services Enhancements (WSE) in web service applications, implement filters and policies, and implement key aspects of WSE messaging and routing  more...

Web Services with C 2005 To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services  more...

Building XML Web Services in Microsoft NET To introduce the concepts of XML Web Services, publishing, and accessing web services  more...

Building and Using Web Services To demonstrate how to build and use a .NET web service  more...

Building Web Services and Web Service Clients with Microsoft NET To demonstrate how to build a web service and web service clients in .NET  more...

Microsoft Windows 2000 - Active Directory Design Directory Services Infrastruct To provide an overview of the Active Directory design process and describe the main design considerations when planning network services and security  more...

Microsoft Windows 2000 - Active Directory Design Directory Services Security To provide an overview of Active Directory security features and describe the different security management strategies available  more...

Windows 2000 - Communication and Remote Access Security To enable students to design protocol-level security, to secure network services, to secure connections from remote users and remote offices, and to provide remote users with secure access to local resources  more...

Windows 2000 - Migration Design Deployment To show how to upgrade Windows NT 3.5x or 4.0 to Windows 2000, maintain network services during migration, and set up the Active Directory  more...

Highly Available Network Services and Logical-Network Solutions in Windows 2000 To describe highly available solutions in relation to the Active Directory, DHCP, DNS, WINS, and logical-network solutions  more...

Managing Resources File Systems Disks and Web Services in Windows 2000 To demonstrate how to manage resources, file systems, disks, and web services in a Windows 2000 network  more...

Introducing NET 3 5 and Visual Studio 2008 ...or developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio 2008 is an integrated development environment that includes a drag-and-drop interface designer and many other  more...

Windows Forms and Controls in C To explain how to work with Windows Forms and controls in C#  more...

Customizing Controls and Events in C To demonstrate how to customize controls and add event handling to a C# Windows application  more...

Input Validation and Error Handling in C To demonstrate how to validate user input and provide error handling for a C# Windows application  more...

Adding Services and Components in C To demonstrate how to add services and components in C#  more...

Printing Help Accessibility Localization and Globalization in C To explain how to implement accessibility, user assistance, printing, localization, and globalization features in a C# Windows application  more...

Windows Services in C To demonstrate how to build, debug, deploy, and use Windows Services with C#  more...

NET Remoting in C To demonstrate how to create and use specific .NET Remoting services  more...

Planning Project Procurement and Requesting Seller Responses ...services, or results often must be purchased or acquired from elsewhere within, or outside of, the organization. This process of acquisition and purchasing is Project Procurement Management, and it is a critical aspect of any project. As you advance in this course, you will gain an understanding of what processes are involved in Project Procurement Management, and how these processes interact  more...

Windows 2000 - Groups and Terminal Services To demonstrate how to plan, configure, and use groups to implement administrative, security, and messaging policies and show how to install and configure Terminal Services to facilitate remote administration and thin-client computing  more...

Windows 2000 - Advanced File and Folder Management To provide an overview of the advanced file and folder services and features in Windows 2000  more...

Windows 2000 - Events To demonstrate how to configure events in Windows 2000 to manage resource usage and security, to troubleshoot Windows 2000 services and applications, and show how to configure auditing to implement, manage, and troubleshoot Windows 2000 resource usage, network, and security policies  more...

Windows 2000 - Network Protocols and Remote Access To show how to configure and manage network protocols and services, routing and remote access, and inbound and outbound connections on Windows 2000 Server and Professional  more...

Windows 2000 - Active Directory Replication and DNS To provide an overview of the implementation and configuration of DNS services and Active Directory replication  more...

Windows 2000 - Implementing a Network Infrastructure Addressing and Naming Serv To provide an overview of the Windows 2000 network infrastructure and services, including DHCP, DNS, and WINS  more...

Windows 2000 - Implementing a Network Infrastructure Remote Access and Network To show how to configure and manage network protocols and services, routing and remote access, and inbound and outbound connections on Windows 2000 Server and Professional  more...

Windows 2000 - Network Design Networking To provide an overview of Windows 2000 networking services and to analyze and design a TCP/IP requirement and implementation strategy  more...

Windows 2000 - Network Design Addressing and Naming Services To provide an overview of DHCP, DNS, and WINS services in Windows 2000 and to analyze and design a requirement and implementation strategy using these services  more...

Windows 2000 - Network Design Remote Access Services To provide an overview of remote access in Windows 2000, and to analyze requirements and design an implementation/monitoring strategy for remote access  more...

Oracle Database 10g Oracle Net Services and Shared Servers Release 2 To provide an overview of Oracle Net Services and Shared Server  more...

Web Services with Visual Basic 2005 To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services  more...

WSE Implementation with Visual Basic 2005 To identify how to enable Web Services Enhancements (WSE) in web service applications, implement filters and policies, and implement key aspects of WSE messaging and routing  more...

Emerging Web Service Standards To understand the roles and implementation approaches implemented by various emerging web services  more...

Web Services and Service-oriented Architecture To understand the concepts underpinning web services  more...

Using SOAP To understand how to create SOAP documents that support web services  more...

Web Services Security To understand how to use the various specifications developed for web services security  more...

Monitor Windows SharePoint Services 3 0 Describe the problems that may arise in a WSS environment, how to avoid these problems, and how to monitor your servers and track usage and diagnostics, using SharePoint's various performance monitoring and logging tools, such as the Performance Console, Microsoft Operations Manager, SharePoint Central Administration, and the Event Viewer.  more...

Optional ASP NET Features and Finalizing ASP NET Applications To introduce web services and custom server controls for ASP.NET web development, and to explain error handling, configuration, deployment, and security for ASP.NET applications  more...

XML Web Services and Microsoft NET To introduce the concepts of XML web services, publishing, and accessing  more...

Building Web Services and Web-Service Clients with Microsoft NET To build a web service and web-service clients in .NET  more...

Windows Forms and Controls in VB NET To discuss how to work with Windows Forms and controls in VB.NET  more...

Customizing Controls and Events in VB NET To demonstrate how to customize controls and add event handling to a VB.NET Windows application  more...

Input Validation and Error Handling in VB NET To demonstrate how to validate user input and error handling for a VB.NET Windows application  more...

Adding Services and Components in VB NET To demonstrate how to add services and components in VB.NET  more...

Printing Reporting Help Accessibility Localization and Globalization in VB To explain how to implement accessibility, user assistance, printing, localization and globalization features in a .NET Windows application  more...

Windows Services in VB NET To show how to build, debug, deploy, and use Windows Services with Visual Basic .NET  more...

NET Remoting To create and use specific .NET Remoting services  more...

Administer Windows SharePoint Services 3 0 Describe comprehensively how to administer WSS, using a variety of web-based and command-line tools for creating, configuring, backing up and restoring sites.  more...

Networking Protocols and Services in Microsoft Windows XP To explain how to configure networking utilities and IIS and how to manage the remote assistance and remote desktop utilities in Windows XP Professional  more...

SAP NetWeaver To recognize how SAP NetWeaver features as an integration and application platform and how it supports open standards using web and enterprise services.  more...

Working with the WSS Object Model Recognize how to utilize the WSS Object Model to programmatically create and customize features within a WSS site  more...

Features and Solutions in WSS recognize how to create and deploy Feature and Solutions in WSS 3.0  more...

Working with Lists and ListItems recognize how to utilize lists, listitems and libraries in WSS 3.0  more...

Introducing Windows Server 2008 Windows Server 2008 represents the next generation of server operating systems from Microsoft. With this release come notable improvements in security, remote access, networking, and performance monitoring. New administration features such as the command-line PowerShell and Server Manager are designed to ease administration and offer a secure way of administering Windows Server 2008 servers.  more...

Getting Started with WSS recognize how to set up SharePoint site, a development computer and utilize the CAML language in WSS 3.0  more...

Installing Windows Server 2003 To describe the new features of Windows Server 2003, discuss how to plan for its deployment and installation, and demonstrate the services and administration tasks it supports  more...

Windows Server 2003 Administration and Services Support To describe how to administer the services that Windows Server 2003 supports  more...

Troubleshooting Windows Vista Deployments Microsoft Windows Vista provides diagnostics and tools to help reduce troubleshooting support costs and user interruptions. Windows Vista can detect and automatically correct most operating system and related hardware problems using these tools. If Vista cannot automatically correct a problem, it provides support resources to help technical support correct it in a timely manner. This course  more...

Configuring and Troubleshooting Windows Vista Security Microsoft Windows Vista provides enhanced security features to help protect computers from malicious attacks, spyware, and other unwanted software that can be installed on your system when it is connected to the Internet. Vista also ensures that computers are kept up to date by automatically installing the latest security patches and updates. This course discusses how to secure Internet Explorer,  more...

Configuring and Troubleshooting Windows Vista Networking Microsoft Windows Vista provides the Network and Sharing Center to configure and diagnose networking connectivity. This feature also allows you to configure access to the network through wireless connections, and remote access using VPNs and Remote Desktop. Windows Vista can also use group policies to configure network security to encrypt traffic over the network when network services are being  more...

Installing and Integrating Internet Information Services 5 0 To discuss the new features, installation considerations, and security of Internet Information Services 5.0  more...

Administering and Configuring Internet Information Services 5 0 To discuss how to administer and configure Internet Information Services 5.0  more...

Configuring Microsoft Office SharePoint Server 2007 Business Intelligence To configure and manage SharePoint 2007's business intelligence tools and services for access to business data  more...

Networking Services in a Linux Environment To identify the neworking services available in a Linux environment  more...

WebSphere 5 0 Services and Resource Components To demonstrate how to plan and implement WebSphere services and resource components  more...

Securing Resources in the WebSphere 5 0 Environment II To outline the processes for securing system services and configuring Java 2 security and JAAS in WebSphere  more...

Linux Networking Configuration To describe techniques for configuring network clients and DNS services  more...

Linux Networking Services To describe how to configure mail and news services and install web servers  more...

Measuring Process Capability and Performance in Six Sigma ...r customers and build processes that deliver products and services to them. It is also necessary to review processes to ensure they remain within the targets and specifications set by your customers. Measuring the capability and performance of a process is an important activity in Six Sigma DMAIC methodology. Six Sigma teams use process capability and performance measurements, such as process  more...

Six Sigma and Lean in the Organization ...s in any process and delivering near-perfect products and services. Six Sigma has been globally accepted as a profitable and winning business strategy. More and more companies are embracing Six Sigma in a time when competition and sluggish markets have left operational efficiency and quality improvement as the only way to protect margins and win customer loyalty. Originally developed in  more...

Design for Six Sigma in the Organization ...rom scratch. It designs virtually error-free products and services from the very beginning and, due to its complementary methodology and amazing results, it is now adopted as a key strategy in Six Sigma implementations. This course will examine how Six Sigma combines DFSS methodologies and tools to reach organizational goals. It distinguishes DFSS methodologies from those of Six Sigma, and  more...

Control Charts and the Pre-control Process Six Sigma teams may be tempted to consider their work done once they have improved their processes during the Improve phase. However, in the Control phase of the Six Sigma?? process improvement system, teams go further and verify that improved processes continue to perform at the improved levels. This course will present control charts, which are used to determine with statistical precision the  more...

Processes and Customer Analysis in Six Sigma Projects ...rocess is a means of creating and delivering products and services needed by customers. According to Takashi Osada, Japanese author and quality pioneer, "if the process is right, the results will take care of themselves." By Six Sigma standards, a "right process" is one that creates and delivers precisely what the customer needs. By this logic, no Six Sigma effort can start without having a  more...

Human Resources Fundamentals HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are involved in various aspects of the organization and need to have a range of core skills and knowledge. Toward that end, this course will help you prepare for the HRCI certification examination with regard to human resources fundamentals. In this course, you'll learn about such things  more...

Strategic Management HRCI PHR ... Management (SHRM) and provides testing and certification services. As an HR professional, you are involved in developing the business strategy to achieve organizational goals. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to strategic management. In this course, you'll learn about such things as dealing with change, corporate governance,  more...

Affirmative Action and the EEO HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the  more...

Employment Management HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the  more...

Recruiting and Selecting Candidates HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are involved in the process of attracting and interviewing qualified job candidates for your organization. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to employee recruitment and selection. In this course, you'll learn about such  more...

Sexual Harassment at Work HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the  more...

Unionized Workplaces HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are in line with work rules of union environments, and that union-employer issues are resolved in a legally defensible manner. Toward that end, this course will help you prepare for the HRCI certification  more...

Health and Safety in the Workplace HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company meets particular standards and requirements for safety and health, most notably those established by the Occupational Safety and Health Administration (OSHA). Toward that end, this course will help you prepare for the HRCI  more...

Risk Assessment and Prevention HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the  more...

Accrual Accounting Procedures ...at aren't complete, such as paying interest or delivering services. Do you record them or ignore them? The accrual basis of accounting is guided by the principle that says the revenue earned by a business must match all the expenses incurred to generate that revenue. This course will explain the step-by-step procedures to properly record incomplete transactions at the end of an accounting  more...

Oracle Network Configuration in Oracle9i To explain how to configure client/server Oracle Net Services and a Shared Server for an Oracle9i database  more...

Design of Experiments and Validation of Solutions in Six Sigma ...rts are made to keep the improved processes, products, or services under statistical control and to retain the gains. This course explains the basic design of experiments (DOE) concepts and outlines how to select, test, and validate improvement solutions in the final stages of a Six Sigma project. During the course, basic DOE concepts such as factors, levels, interactions, and main effects are  more...

HTML 4 Part 1 HTML Fundamentals ...rformed by a Web server. • Match the Web publishing services with the advantages they provide. • Match the Web server specifications with the benefits they provide for Web publishing. • Identify the guidelines to be used for organizing HTML files. • Publish a specified HTML file on a Web server by using Windows Explorer. • Match the remote management tools with the  more...

CIW Security Professional Intrusion Detection Threat Analysis The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify key aspects of intrusion detection. Identify key  more...

CIW Security Professional Security Auditing Attack Techniques ...covery tools. Identify key aspects of network discovery services. Scan for network services using the WS_Ping ProPack tool. Identify options for capturing network packets using Ethereal. Identify key aspects of scan levels and reporting formats. Identify features of vulnerability scanners. Configure eEye Retina. Identify the decisions that an auditor can take based on network  more...

CIW Security Professional Operating System Security ... (PAM) directories. Identify syntax for configuring PAM services in the /etc/pam.d/ directory. Identify the function of files in the /etc/security directory. Identify features of the /etc/securetty file. Unit 2: Account and File System Security (2 hours) Identify rules for applying strong passwords. Enforce strong passwords. Identify key aspects for implementing account  more...

CIW Security Professional Network Security Firewalls ...ment a security model. Identify guidelines for securing services. Identify guidelines to secure Web servers. Identify functions of firewalls. Identify rules for packet filtering. Identify the features of types of proxy servers. Identify proactive techniques for detecting hackers. Identify techniques for distracting hackers. Identify guidelines for responding to a hacker attack.  more...

CIW Security Professional Network Security Introduction ...y characteristics of security standards. Match security services with their functions. Match security mechanisms with their functions. Identify the Orange Book security level for a particular system. Identify the Evaluation Assurance Level (EAL) for a particular system. Unit 2: Security Issues (2 hours) Identify causes of security attacks. Identify characteristics of different  more...

Directory Technologies Part 3 Active Directory Integrating Technologies ...or NetWare 5 and have prior knowledge of Novell Directory Services (NDS). Additionally, learners should have taken the first two parts of this series (82711-82712). Content Emphasis Conceptual Deployment Options Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 82713 Objectives Unit 1: Windows 2000 and  more...

Directory Technologies Part 2 NDS eDirectory ...or NetWare 5 and have prior knowledge of Novell Directory Services (NDS). Additionally, learners should have taken the first part of this series (82711). Content Emphasis Conceptual Deployment Options Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 82712 Objectives Unit 1: eDirectory: Setting Up  more...

Directory Technologies Part 1 Directory Server Model ...rn To: o Identify the fundamental concepts of Directory services, which include the X.500 Directory standard and the FSD model. o Understand the LDAP fundamentals. o Understand the configuration of LDAP. o Understand Netscape Directory Server. o Identify how to deploy Netscape Directory Server on a network by setting up and configuring it. o Identify the management tasks of Netscape  more...

Oracle9i Database Admin Set Up Oracle Net Services ...e covers the architecture and configuration of Oracle Net Services. It details client-server and web implementations, in addition to additional features such as Dynamic Service Registration and the use of the Oracle Names Server as an LDAP Proxy. This course also discusses the configuration of the Oracle Shared Server and Oracle Names Server. Learn To • Sequence the steps required for  more...

Oracle9i Database Fundamentals II Curriculum The Oracle9i Database: Fundamentals II Curriculum includes the following courses: Oracle9i Database Admin.: Perform Database Backups Oracle9i Database Admin.: Recover Databases Oracle9i Database Admin.: Set Up Oracle Net Services To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle9i SQL Basic SELECT Statements ... used to communicate with the Oracle server. o Match the services provided by Oracle9iAS with their functions. o Match the tools in Oracle9iDS with their functions. o Identify the features of Oracle9i. o Identify the features of Oracle9i Database. o Match the components of Oracle Internet Platform with their features. o Identify the benefits of the Entity Relationship (ER) model. Unit  more...

BizTalk Server 2000 Part 5 Secruity Optimization ...and a working knowledge of Microsoft Internet Information Services (IIS), ASP, and Microsoft SQL Server 2000 Enterprise Edition. Content Emphasis Skills-Based Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74314 Objectives Unit 1:  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting ...egration components (AICs) for use with BizTalk Messaging Services. It also covers the deployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect, it presents a type of practical application of much of the material covered in the previous courses. The learner has an opportunity to use BizTalk's features and tools, manage the  more...

BizTalk Server 2000 Part 3 Monitoring Orchestration ...and a working knowledge of Microsoft Internet Information Services (IIS), ASP, and Microsoft SQL Server Enterprise Edition. Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74312 Objectives Unit 1: BizTalk  more...

BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting ...and a working knowledge of Microsoft Internet Information Services (IIS), ASP, and Microsoft SQL Server 2000 Enterprise Edition. Content Emphasis Skills-Based Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74311 Objectives Unit 1:  more...

BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 ...covers the BizTalk administration model and its tools and services. It also covers the installation requirements for BizTalk and the various installation options. Learn To • Match the challenges of Enterprise Application Integration (EAI) with Microsoft BizTalk Server 2000 solutions. • Match EAI and business-to-business (B2B) scenarios with Microsoft BizTalk Server 2000 tools.  more...

BizTalk Server 2000 Curriculum Course Overview This curriculum introduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. This curriculum covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. Additionally, it covers the tracking of interchanges and business  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...e knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course prepares learners for Microsoft exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...e knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course prepares learners for Microsoft exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation  more...

ISA Server 2000 Part 1 Setup Access Policies ...e knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation  more...

ISA Server 2000 Part 1 Setup Access Policies ...e knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation  more...

ISA Server 2000 Curriculum ...e knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This curriculum is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation  more...

ISA Server 2000 Curriculum ...e knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This curriculum is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation  more...

ASP NET Part 3 Web Services Web Apps ...s the final course in a three part series that covers Web services and enhancing the functionality of Web applications by using ASP.NET. The learner will be introduced to the concept of Web services, learn to call and use a Web service and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies such as state  more...

ASP NET Part 3 Web Services Web Apps ...s the final course in a three part series that covers Web services and enhancing the functionality of Web applications by using ASP.NET. The learner will be introduced to the concept of Web services, learn to call and use a Web service and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies such as state  more...

ASP NET Curriculm The Introduction to ASP .NET Curriculum includes the following courses: Introduction to ASP .NET: Part 1(Intro. & Web Controls) Introduction to ASP .NET: Part 2(ADO.NET, Partitioning & Tracing) Introduction to ASP .NET: Part 3(Web Services & Web Apps.) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

ASP NET Curriculm The Introduction to ASP .NET Curriculum includes the following courses: Introduction to ASP .NET: Part 1(Intro. & Web Controls) Introduction to ASP .NET: Part 2(ADO.NET, Partitioning & Tracing) Introduction to ASP .NET: Part 3(Web Services & Web Apps.) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Enterprise Connectivity with J2EE V1 4 Web Services Patterns ...onnectivity. Learn To: Identify features of Web services. Identify benefits of service-oriented architecture (SOA). Identify features of Simple Object Access Protocol (SOAP). Identify features of J2EE patterns. Match J2EE patterns with their descriptions. Identify features of the Session Facade pattern. Audience: Experience with the Windows 2000/XP interface, basic PC  more...

Enterprise Connectivity with J2EE V1 4 Web Services Patterns ...onnectivity. Learn To: Identify features of Web services. Identify benefits of service-oriented architecture (SOA). Identify features of Simple Object Access Protocol (SOAP). Identify features of J2EE patterns. Match J2EE patterns with their descriptions. Identify features of the Session Facade pattern. Audience: Experience with the Windows 2000/XP interface, basic PC  more...

Enterprise Connectivity with J2EE V1 4 Curriculum ...va Server Pages Enterprise Connectivity with J2EE V1.4: Services Enterprise Connectivity with J2EE V1.4: JAXP and JDBC Enterprise Connectivity with J2EE V1.4: RMI, JMS, and JCA Enterprise Connectivity with J2EE V1.4: EJB Session Beans Enterprise Connectivity with J2EE V1.4: EJB Entity Beans Enterprise Connectivity with J2EE V1.4: Advanced EJB Topics Enterprise Connectivity with J2EE  more...

Enterprise Connectivity with J2EE V1 4 Curriculum ...va Server Pages Enterprise Connectivity with J2EE V1.4: Services Enterprise Connectivity with J2EE V1.4: JAXP and JDBC Enterprise Connectivity with J2EE V1.4: RMI, JMS, and JCA Enterprise Connectivity with J2EE V1.4: EJB Session Beans Enterprise Connectivity with J2EE V1.4: EJB Entity Beans Enterprise Connectivity with J2EE V1.4: Advanced EJB Topics Enterprise Connectivity with J2EE  more...

CIW E-Commerce Designer Part 3 Site Usability ...dentify ways to allow customers to search for products or services. Identify the features of a Web site that inform the customer about a product. Identify the benefits of e-service. Identify the guidelines for developing an e-service action plan. Identify the characteristics of synchronous service. Identify the e-commerce Web site administration tasks. Identify the administration  more...

SQL Server 2000 Design Implement Databases Part 5 Dist Data Locks ...ify the features and functions of the Data Transformation Services (DTS) process. o Identify the features of distributed data. o Identify the different methods of distributing data. o Match the replication types with their characteristics. o Identify the considerations for using transactions and locks. o Create a Transact-SQL script to define a transaction. o Create a Transact-SQL  more...

SQL Server 2000 Design Implement Databases Part 1 Intro to SQL Server .... Identify the features and functions of SQL Server 2000 services. Match the basic types of statements used in Transact-SQL with their functions. Match Data Control Language (DCL) statements with their functions. Identify the functions of Data Definition Language (DDL) statements. Identify the types of SQL Server 2000 databases. Identify the features of the SQL Server 2000 object-naming  more...

SQL Server 2000 Database Admin Part 4 Managing Data ...course deals with transferring data, managing replication services, and maintaining high availability. Learn To Identify guidelines for importing and exporting data. Match SQL Server 2000 tools used to import and export data with their functions. Identify the features and functions of the Data Transformation Services (DTS) process. Identify the features of distributed data. Identify  more...

Exchange 2000 Infrastructure Design--Part 4 ...Server. Identify the guidelines for implementing cluster services. Identify the guidelines for selecting a load planning strategy. Identify the guidelines for upgrading an Exchange 5.5 cluster. Identify the factors to consider when installing Windows clustering. Install Exchange 2000 Server on the first cluster node. Create an Exchange 2000 Server cluster group. Create an IP address  more...

Exchange 2000 Infrastructure Design--Part 3 ...indows 2000 training, including the Designing a Directory Services Infrastructure series, prior to beginning this course. T otal Learning Time 7 Hour(s) Course Contents Unit 1: Foreign Mail Systems Duration: 2 Hour(s) Identify the key considerations involved when connecting Exchange 2000 Server to other mail systems. Identify the key elements involved in connecting Exchange  more...

Exchange 2000 Server--Part 5 Growth ...overs areas such as Monitoring and Managing Exchange 2000 Services, and Indexing and Search Capabilities. L earn To: Verify server and connector status. Identify the features of server monitors. Identify the features of the System Manager snap-in. Identify the issues involved in creating recipient policies. Identify the issues involved in making global changes. Sequence the  more...

Exchange 2000 Server--Part 4 Connectivity ...indows 2000 training, including the Designing a Directory Services Infrastructure series, prior to beginning this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Message Connectivity Management Duration: 2 - 3 Hour(s) Identify the features of routing groups. Identify the conditions under which multiple routing groups are used. Identify the features of  more...

Exchange 2000 Server--Part 3 Administering ...indows 2000 training, including the Designing a Directory Services Infrastructure series, prior to beginning this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Exchange 2000 Server: Administration Duration: 2 - 3 Hour(s) Identify the features of the Microsoft Management Console (MMC). Identify the features of the Active Directory Users and Computers.  more...

Exchange 2000 Server--Part 2 Configuring ...Identify the features of the Windows 2000 Server security services. Identify the features of the Security Configuration Tool Set.(KMS) configuration. Identify the features of certificates and security keys. Configure KMS to issue version 1 (v1) certificates to non-Secure/Multipurpose Internet Mail Extensions (S/MIME) clients. Publish an external certificate to a Group Policy Object (GPO) in  more...

UNIX--Part 2 Advanced Topics for Users ...te access. Identify the features of Network Information Services (NIS). Identify the features of Lightweight Directory Access Protocol (LDAP). C ontent Emphasis Skills-Based A udience The intended audience for this series of courses are End Users, Application Developers, Technical Managers, System Analysts, System Administrators, Software Engineers, Database Administrators,  more...

Designing Cisco Network Service Architectures Part 5 ... Identify guidelines for implementing intelligent network services to support storage networking. Audience: Learners preparing to take exam Designing Cisco Network Service Architectures ARCH v1.0 (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the  more...

Designing Cisco Network Service Architectures Part 4 ... solutions for the enterprise network. Identify the QoS Services decisions for the Celestal Curtain Manufacturing Company. Identify optimal decisions for designing QoS services in a given scenario. Unit 2: Designing IP Telephony Solutions 1 (3 hours) Identify features of the CallManager component of a Cisco IP telephony solution. Identify features of the gateway and control  more...

Designing Cisco Network Service Architectures Part 3 ...by this course are: designing QoS, designing IP multicast services, and designing Virtual Private Networks. Case Studies support the instruction in each of these areas. Learn To: Identify features of network security policies. Identify the steps involved in the network security process. Identify elements of a Cisco security solution. Identify features and functions of a firewall  more...

Designing Cisco Network Service Architectures Part 2 ...services is covered in the first unit. The course then covers in detail designing for high availability and designing security services. The instruction is supported with case studies in each of the areas of instruction. Learn To: Identify features of network management. Identify features of the CiscoWorks network management solution. Identify features and functions of management  more...

GroupWise 5 5 Admin Part 3--System Maintenance ...nt Operations. Delete a nickname from a Novell Directory Services (NDS) tree using NetWare Administrator. Delete a GroupWise resource from a Novell Directory Services (NDS) tree using NetWare Administrator. Unit 2: Administration Tasks: Mailbox Duration: 1 - 2 Hour(s) Identify the system elements that are affected by renaming a GroupWise mailbox. Rename a GroupWise mailbox using  more...

Windows 2000 Directory Services Infrastructure Curriculum ...Services Infrastructure Curriculum includes the following courses: Windows 2000: Dir. Services Infrastructure--Part 1(Active Dir. Installation) Windows 2000: Dir. Services Infrastructure--Part 2(Logical Structure) Windows 2000: Dir. Services Infrastructure--Part 3(Physical Structure) Windows 2000: Dir. Services Infrastructure--Part 4(Advanced Admin.) Windows 2000: Dir. Services  more...

Windows 2000 Directory Services Infrastructure Curriculum ...Services Infrastructure Curriculum includes the following courses: Windows 2000: Dir. Services Infrastructure--Part 1(Active Dir. Installation) Windows 2000: Dir. Services Infrastructure--Part 2(Logical Structure) Windows 2000: Dir. Services Infrastructure--Part 3(Physical Structure) Windows 2000: Dir. Services Infrastructure--Part 4(Advanced Admin.) Windows 2000: Dir. Services  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ...nnection Sharing (ICS) and configure the applications and services for ICS; install and configure RIS and Terminal Services; and remotely configure options for the RIS clients on the server and configure the Terminal client. L earn To: Identify the components of Network Address Translation (NAT) and the procedures for adding the NAT protocol. Add an interface to Network Address  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ...nnection Sharing (ICS) and configure the applications and services for ICS; install and configure RIS and Terminal Services; and remotely configure options for the RIS clients on the server and configure the Terminal client. L earn To: Identify the components of Network Address Translation (NAT) and the procedures for adding the NAT protocol. Add an interface to Network Address  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ... 6 - 8 Hour(s) Course Contents Unit 1: Certificate Services Duration: 2 - 3 Hour(s) Identify the advantages of Windows 2000 PKI. Match the components of Windows 2000 PKI with their functions. Match the types of CAs with the situations in which they are used. Install a CA by using the Windows Components Wizard. Configure a CA by using the Certification Authority snap-in. Renew  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ... 6 - 8 Hour(s) Course Contents Unit 1: Certificate Services Duration: 2 - 3 Hour(s) Identify the advantages of Windows 2000 PKI. Match the components of Windows 2000 PKI with their functions. Match the types of CAs with the situations in which they are used. Install a CA by using the Windows Components Wizard. Configure a CA by using the Certification Authority snap-in. Renew  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ... 6 - 8 Hour(s) Course Contents Unit 1: Networking Services: DHCP Duration: 2 - 3 Hour(s) Identify the messages generated at the various stages of the DHCP lease generation process. Install DHCP on a computer by using the Windows Components Wizard. Create a scope on a DHCP server. Remove a scope from a DHCP server. Create a superscope on a DHCP server. Remove a superscope  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ... 6 - 8 Hour(s) Course Contents Unit 1: Networking Services: DHCP Duration: 2 - 3 Hour(s) Identify the messages generated at the various stages of the DHCP lease generation process. Install DHCP on a computer by using the Windows Components Wizard. Create a scope on a DHCP server. Remove a scope from a DHCP server. Create a superscope on a DHCP server. Remove a superscope  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations ... settings by using a security template. Configure System Services settings by using a security template. Add the Security Configuration and Analysis snap-in to the MMC console. Set up a security database by using the Security Configuration and Analysis snap-in. Analyze security configuration by using the Security Configuration and Analysis snap-in. Configure system security by using  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations ... settings by using a security template. Configure System Services settings by using a security template. Add the Security Configuration and Analysis snap-in to the MMC console. Set up a security database by using the Security Configuration and Analysis snap-in. Analyze security configuration by using the Security Configuration and Analysis snap-in. Configure system security by using  more...

Windows 2000 Installation Config Admin --Part 7 Enterprise Networking ...nters over the network through shared access and Terminal Services. Install, configure, and troubleshoot network adapters and network protocols on a Windows 2000 server. Install, configure, monitor, and troubleshoot remote access. Identify the components of a Virtual Private Network (VPN), and the features of the VPN protocols. Configure a VPN server and troubleshoot a VPN. C  more...

Windows 2000 Installation Config Admin --Part 7 Enterprise Networking ...nters over the network through shared access and Terminal Services. Install, configure, and troubleshoot network adapters and network protocols on a Windows 2000 server. Install, configure, monitor, and troubleshoot remote access. Identify the components of a Virtual Private Network (VPN), and the features of the VPN protocols. Configure a VPN server and troubleshoot a VPN. C  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...ubleshoot and control access to files and folders via Web services and access to Web sites. L earn To: Identify and administer a Windows 2000 network. Manage, locate, and control access to objects in Active Directory. Publish resources and delegate control. Create, manage and troubleshoot distributed file systems. Monitor, configure, troubleshoot and control access to files  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...ubleshoot and control access to files and folders via Web services and access to Web sites. L earn To: Identify and administer a Windows 2000 network. Manage, locate, and control access to objects in Active Directory. Publish resources and delegate control. Create, manage and troubleshoot distributed file systems. Monitor, configure, troubleshoot and control access to files  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ...n in Control Panel. Sequence the steps performed by card services in smart card authentication. Configure the Kerberos V5 service by setting recovery options using the Services icon in Administrative Tools. Match the problems with the actions to be taken to troubleshoot a PCMCIA adapter. Match the icons with the corresponding status of devices. Troubleshoot an I/O device by changing the  more...

Windows 2000 Installation Config Admin --Part 1 Installation ...installation of Windows 2000 by using Remote Installation Services, the System Preparation tool, and troubleshoot a failed installation. L earn To: Identify the Windows 2000 operating systems and their features. Identify the activities to be completed before installing Windows 2000. Identify and perform attended installation of Windows 2000 Professional and Windows 2000 Server.  more...

Windows 2000 Installation Config Admin --Part 1 Installation ...installation of Windows 2000 by using Remote Installation Services, the System Preparation tool, and troubleshoot a failed installation. L earn To: Identify the Windows 2000 operating systems and their features. Identify the activities to be completed before installing Windows 2000. Identify and perform attended installation of Windows 2000 Professional and Windows 2000 Server.  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 ...ication compatibility, security implications, and network services for migrating to Windows 2000. o Identify and plan the current environment for migrating to Windows 2000 and develop a recovery plan. Audience In addition to the principal audience of System Administrators, other MIS support personnel would benefit from this course. In some organizations persons whose principal duties are  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 ...ication compatibility, security implications, and network services for migrating to Windows 2000. o Identify and plan the current environment for migrating to Windows 2000 and develop a recovery plan. Audience In addition to the principal audience of System Administrators, other MIS support personnel would benefit from this course. In some organizations persons whose principal duties are  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation ...ze appropriate strategies for integrating various network services to meet various business requirements. o Identify and analyze appropriate strategies for managing resources, situations for managing global catalogs and LDAP, and decisions for designing Dfs topology to meet various business requirements. Audience This course is targeted to System Administrators and MIS Administrators. It  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation ...ze appropriate strategies for integrating various network services to meet various business requirements. o Identify and analyze appropriate strategies for managing resources, situations for managing global catalogs and LDAP, and decisions for designing Dfs topology to meet various business requirements. Audience This course is targeted to System Administrators and MIS Administrators. It  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS ... Duration: 1 - 2 Hour(s) Match the types of routing services with their functions. Identify the guidelines to select the appropriate IP routing table management method. Identify the guidelines to select the appropriate dynamic IP routing protocol. Identify the appropriate IP routing implementation decision to achieve business goals. Analyze the ability of an IP routing design to  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS ... Duration: 1 - 2 Hour(s) Match the types of routing services with their functions. Identify the guidelines to select the appropriate IP routing table management method. Identify the guidelines to select the appropriate dynamic IP routing protocol. Identify the appropriate IP routing implementation decision to achieve business goals. Analyze the ability of an IP routing design to  more...

Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing ...re strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol strategy using the protocols IPX/SPX and SNA. L earn To: Develop a TCP/IP implementation strategy that achieves specified TCP/IP business goals. Develop DNS and WINS implementation strategies to achieve DNS and WINS FSAP business goals. Identify the features and guidelines used to  more...

Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing ...re strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol strategy using the protocols IPX/SPX and SNA. L earn To: Develop a TCP/IP implementation strategy that achieves specified TCP/IP business goals. Develop DNS and WINS implementation strategies to achieve DNS and WINS FSAP business goals. Identify the features and guidelines used to  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...e Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 3: Active Directory Structure is the third course in this series. Its focuses on designing a schema modification policy. It also covers group policy planning. Finally it also covers design of Active Directory structure. L earn To: Identify the business needs that require modification of Active  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...e Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 3: Active Directory Structure is the third course in this series. Its focuses on designing a schema modification policy. It also covers group policy planning. Finally it also covers design of Active Directory structure. L earn To: Identify the business needs that require modification of Active  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology ...e Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 2: Domain Structure and Site Topology shows the learner how to design and develop a domain strategy. It also covers how to design multiple domains and the design principles in relation to site topology. L earn To: Identify the characteristics of an organization that determine the domain design.  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology ...e Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 2: Domain Structure and Site Topology shows the learner how to design and develop a domain strategy. It also covers how to design multiple domains and the design principles in relation to site topology. L earn To: Identify the characteristics of an organization that determine the domain design.  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...e Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 1: Naming and Delegation Strategy is the first course in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...e Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 1: Naming and Delegation Strategy is the first course in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming  more...

Windows 2000 Designing a Directory Services Infrastructure Curriculum ...Services Infrastructure Curriculum includes the following courses: Windows 2000: Designing a Directory Server Part 1 (Naming & Delegation Strategy) Windows 2000: Designing a Directory Server Part 2 (Domain Structure & Site Topology) Windows 2000: Designing a Directory Server Part 3 (Active Dir. Structure & Group Policy) To review individual course descriptions, please return to the  more...

Windows 2000 Designing a Directory Services Infrastructure Curriculum ...Services Infrastructure Curriculum includes the following courses: Windows 2000: Designing a Directory Server Part 1 (Naming & Delegation Strategy) Windows 2000: Designing a Directory Server Part 2 (Domain Structure & Site Topology) Windows 2000: Designing a Directory Server Part 3 (Active Dir. Structure & Group Policy) To review individual course descriptions, please return to the  more...

Designing Cisco Internetwork Solutions Part 2 ...s. Identify characteristics of Qualify of Service (QoS) services implemented on Local Area Network (LAN) switches. Identify access and distribution considerations for Enterprise Campus building design. Differentiate between L2, L3, split L2, and dual-path L3 Enterprise Campus Backbone designs. Identify considerations for designing the Server Farm module. Identify considerations for  more...

Designing for Cisco Internetwork Solutions Part 1 ...ementation, modularizing networks, and evaluating network services and solutions within modular networks. Learn To: Distinguish between traditional and modern network organizational models. Identify guidelines for implementing a network organizational model. Identify characteristics of organizational policies and procedures. Identify features of the planning, design,  more...

Oracle8i Network Administration Net8 Architecture Strategy ...dentify the features of a two-tier network. Identify the services provided by the middle tier in an n-tier network. Identify the connectivity issues that must be addressed in an enterprise network environment. Identify the features in Net8. Identify the benefits of Oracle Names. Identify the features that can be configured for Connection Manager. Identify the services provided by the  more...

TCP IP Internetworking on Windows NT 4 0 Curriculum ...backup and restore a DHCP database; describe the types of services provided by NetBIOS over TCP/IP; explain how the HOSTS file resolves a host name to an IP address on local and remote networks; install and configure a WINS server; backup and restore the WINS database; explain the Windows NT browsing service; describe the domain logon, account password changes, and domain synchronization  more...

Lotus Domino R5 System Admin Part 6 Advanced Internet Mail Routing ...s from a Domino mail system; and set up the POP3 and IMAP services and their users. L earn To: Identify the basic messaging concepts related to the Domino mail system, set up SMTP routing and identify sample mail routing configurations. Customize Domino mail system by setting up address resolution, restricting inbound mail and outbound messages from a Domino mail system. Set up  more...

Windows NT Server 4 0 Routing RAS - Part 3 ...ators already familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...ators already familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT  more...

Windows NT Server 4 0 Routing RAS - Part 1 ...ators already familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420) and Internetworking Microsoft TCP/IP on Microsoft Windows  more...

Windows NT Server 4 0 Installation Configuration - Part 2 ...g the Migration Tool for NetWare. Install File and Print Services for NetWare (FPNW) on a Windows NT server from an installation disk. Install Directory Service Manager for NetWare (DSMN) on a Windows NT Server from an installation disk. Unit 2: Remote Access Service Duration: 2 - 3 Hour(s) Install Remote Access Services (RAS) after setting up Windows NT Server 4.0. Configure the  more...

Windows NT Server 4 0 Installation Configuration- Part 1 ...er for Client Computers. Install and configure Internet services and Remote Access Service. C ontent Emphasis Informational A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination  more...

Windows NT Server 4 0 Troubleshooting in the Enterprise ...Kernel Mode components in Windows NT Executive, Executive Services Layer, Microkernel Layer, Hardware Abstraction Layer. Identify the functions of the Distributed Networking components of the Networking Architecture. Unit 2: Modifying the System through the Registry Duration: 0.5 - 1 Hour(s) Match the Windows NT components with the way in which they use the information stored in the  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 2 ...e considered during the implementation of various network services. Identify the formula to speculate the total network traffic in a Windows NT 4.0 environment. Identify the traffic generated by the processes of the DHCP service, DHCP lease acquisition traffic, DHCP lease renewal traffic. Match the different processes of the domain controllers in a single domain LAN with the network traffic  more...

Windows NT Server 4 0 Implementing Directory Services ...ise environment. L earn To: Implement Directory Services using Windows NT Server 4.0. Establish and manage trust relationships between domains. Select the most suitable Directory Services structure for a given business situation. Identify the issues involved in planning an effective Directory Services structure for an organization running Windows NT Server 4.0. C ontent  more...

Wndows NT Server 4 0 Enterprise Curriculum ... of this series, you will be able to: implement Directory Services using Windows NT Server 4.0; establish and manage trust relationships; select the most suitable Directory Services structure for a given business situation; identify the issues involved in planning an effective Directory Services structure for an organization running Windows NT Server 4.0; identify the features of Windows NT  more...

Windows NT Server 4 0 Routing RAS - Part 4 ... Implement, test and troubleshoot DDR. Identify the services suited and the steps for configuring RRAS in intranet and Internet routing configurations. Use the various utilities for troubleshooting RRAS. C ontent Emphasis Skills-Based A udience This course is intended for system administrators already familiar with routing protocols and routing services. Participants  more...

Windows NT Server 4 0 Routing RAS - Part 3 ...ators already familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...ators already familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT  more...

Windows NT Server 4 0 Routing RAS - Part 1 ...ators already familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420) and Internetworking Microsoft TCP/IP on Microsoft Windows  more...

Windows NT 4 0 Core Technologies Support - Part 4 ...NT tools for NetWare. Install and configure the Gateway Services for NetWare. Use the Migration Tool to migrate user information from a NetWare server to a Windows NT Server and configure the user options in the Migration Tool. Identify the steps in the Windows NT printing process, configure network printers, use different print utilities and troubleshoot common printing problems.  more...

Windows NT 4 0 Core Technologies Support - Part 1 ...- OS/2 subsystem. - WIN32 subsystem. Match the Executive Services components with their functions. - HAL. - Microkernel. - Process Manager. - Object Manager. - Virtual Memory Manager. - Local Procedure Call Facility. - Security Reference Monitor. - I/O Manager. Identify the features of the Windows NT memory model. Identify the features of the Workgroup model and the Domain model. Sequence  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ...n between Microsoft Exchange Server version 5.5 directory services and Active Directory. L earn To: Develop an Upgrade Strategy. Identify the characteristics and features of Active Directory Connector (ADC). C ontent Emphasis Skills-Based A udience This course is intended for experienced end users with novice to moderate level of experience in the design and  more...

Building an E-Commerce Business Case ...es. About B2B Consumer Transactions. About Sales and Services. About Online Customer Relationships. About the Virtual Value Chain. Audience: This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives. Deployment: e-Learning/Self-Study Accreditation CEU credits: 0.70 CEUs Language Options:  more...