Online Services eLearning

Design of Experiments and Validation of Solutions in Six Sigma ...rts are made to keep the improved processes, products, or services under statistical control and to retain the gains. This course explains the basic design of experiments (DOE) concepts and outlines how to select, test, and validate improvement solutions in the final stages of a Six Sigma project. During the course, basic DOE concepts such as factors, levels, interactions, and main effects  more...

ARCH 2 0 Security Services Design ARCH 2.0: Security Services Design Cisco Cisco Certified Design Professional (CCDP ) 642-873 Designing Cisco Network Service Architecture 2.0 To recognize design considerations for firewalls, NAC appliances, and intrusion detection and prevention systems  more...

ARCH 2 0 Advanced WAN Services Design ARCH 2.0: Advanced WAN Services Design Cisco Cisco Certified Design Professional (CCDP ) 642-873 Designing Cisco Network Service Architecture 2.0 To recognize the features of optical technologies that support advanced WAN design, Metro Ethernet technologies, VPLS, MPLS, and advanced WAN service implementations  more...

ARCH 2 0 Cisco SONA and Cisco Enterprise Architecture Design ARCH 2.0: Cisco SONA and Cisco Enterprise Architecture Design Cisco Cisco Certified Design Professional (CCDP ) 642-873 Designing Cisco Network Service Architecture 2.0 To identify the features of SONA and PPDIOO, to recognize how to design high availability and optimum convergence in, how to identify designs that support the Layer 2 to Layer 3 boundary in; and how to recognize  more...

Human Resources Fundamentals HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are involved in various aspects of the organization and need to have a range of core skills and knowledge. Toward that end, this course will help you prepare for the HRCI certification examination with regard to human resources fundamentals. In this course, you'll learn about such things  more...

Strategic Management HRCI PHR ... Management (SHRM) and provides testing and certification services. As an HR professional, you are involved in developing the business strategy to achieve organizational goals. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to strategic management. In this course, you'll learn about such things as dealing with change, corporate governance,  more...

Affirmative Action and the EEO HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the  more...

Employment Management HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the  more...

Recruiting and Selecting Candidates HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are involved in the process of attracting and interviewing qualified job candidates for your organization. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to employee recruitment and selection. In this course, you'll learn about such  more...

Sexual Harassment at Work HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the  more...

Unionized Workplaces HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are in line with work rules of union environments, and that union-employer issues are resolved in a legally defensible manner. Toward that end, this course will help you prepare for the HRCI certification  more...

Health and Safety in the Workplace HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company meets particular standards and requirements for safety and health, most notably those established by the Occupational Safety and Health Administration (OSHA). Toward that end, this course will help you prepare for the HRCI  more...

Risk Assessment and Prevention HRCI PHR ... Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the  more...

Hypothesis Testing Concepts and Tests for Means in Six Sigma ...population data pertaining to all processes, products, or services, so Six Sigma teams typically collect samples of the population data to be analyzed, and based on that sample data, they make hypotheses about the entire population. Because there is a lot at stake in forming the correct conclusions about the larger population, Six Sigma teams validate their inferences using hypothesis tests.  more...

Conducting Experiments and Analyzing Results in Six Sigma ...rts are made to keep the improved processes, products, or services under statistical control and to retain the gains. This course explores full and fractional factorial designs and the DOE process. In addition, it teaches how to select, test, and validate solutions using a variety of analysis, screening, and testing tools commonly used in Six Sigma. This course is aligned with the ASQ Certified  more...

Process Characteristics for Six Sigma ...prove the processes behind an organization's products and services, a Six Sigma Black Belt must measure them. But first, they must identify those processes. Among the many Six Sigma tools, several are designed specifically to isolate relevant process variables, determine their relationships to each other, prioritize their importance relative to customer or business requirements, and assess  more...

Data Collection and Measurement in Six Sigma Data Collection and Measurement in Six Sigma ASQ Six Sigma Black Belt (SSBB) An organization's success depends upon how it delivers on its processes. Before Black Belts can begin to improve an organization's processes, they must measure those processes with the appropriate data. The crucial steps of data collection and measurement precede process improvement in any Six Sigma initiative.  more...

Processes and Customer Analysis in Six Sigma Projects ...rocess is a means of creating and delivering products and services needed by customers. According to Takashi Osada, Japanese author and quality pioneer, "if the process is right, the results will take care of themselves." By Six Sigma standards, a "right process" is one that creates and delivers precisely what the customer needs. By this logic, no Six Sigma effort can start without having a  more...

Measuring Process Capability and Performance in Six Sigma ...r customers and build processes that deliver products and services to them. It is also necessary to review processes to ensure they remain within the targets and specifications set by your customers. Measuring the capability and performance of a process is an important activity in Six Sigma DMAIC methodology. Six Sigma teams use process capability and performance measurements, such as process  more...

Six Sigma and Lean in the Organization ...s in any process and delivering near-perfect products and services. Six Sigma has been globally accepted as a profitable and winning business strategy. More and more companies are embracing Six Sigma in a time when competition and sluggish markets have left operational efficiency and quality improvement as the only way to protect margins and win customer loyalty. Originally developed in  more...

Design for Six Sigma in the Organization ...rom scratch. It designs virtually error-free products and services from the very beginning and, due to its complementary methodology and amazing results, it is now adopted as a key strategy in Six Sigma implementations. This course will examine how Six Sigma combines DFSS methodologies and tools to reach organizational goals. It distinguishes DFSS methodologies from those of Six Sigma, and  more...

Linux Networking Configuration Linux Networking Configuration Linux To describe techniques for configuring network clients and DNS services  more...

Linux Networking Services Linux Networking Services Linux To describe how to configure mail and news services and install web servers  more...

Configuring Microsoft Office SharePoint Server 2007 Business Intelligence Configuring Microsoft Office SharePoint Server 2007 Business Intelligence Microsoft To configure and manage SharePoint 2007's business intelligence tools and services for access to business data  more...

Installing Windows Server 2003 Installing Windows Server 2003 Microsoft To describe the new features of Windows Server 2003, discuss how to plan for its deployment and installation, and demonstrate the services and administration tasks it supports  more...

Windows Server 2003 Administration and Services Support Windows Server 2003 Administration and Services Support Microsoft To describe how to administer the services that Windows Server 2003 supports  more...

Troubleshooting Windows Vista Deployments Troubleshooting Windows Vista Deployments Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista provides diagnostics and tools to help reduce troubleshooting support costs and user interruptions. Windows Vista can detect and automatically correct most operating system and related hardware problems using these tools. If Vista cannot  more...

Configuring and Troubleshooting Windows Vista Security Configuring and Troubleshooting Windows Vista Security Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista provides enhanced security features to help protect computers from malicious attacks, spyware, and other unwanted software that can be installed on your system when it is connected to the Internet. Vista also ensures that  more...

Configuring and Troubleshooting Windows Vista Networking Configuring and Troubleshooting Windows Vista Networking Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista provides the Network and Sharing Center to configure and diagnose networking connectivity. This feature also allows you to configure access to the network through wireless connections, and remote access using VPNs and  more...

Introducing Windows Server 2008 Introducing Windows Server 2008 Windows Server 2008 represents the next generation of server operating systems from Microsoft. With this release come notable improvements in security, remote access, networking, and performance monitoring. New administration features such as the command-line PowerShell and Server Manager are designed to ease administration and offer a secure way of  more...

Getting Started with WSS Getting Started with WSS Microsoft recognize how to set up SharePoint site, a development computer and utilize the CAML language in WSS 3.0  more...

First Aid Basic ... situations prior to the arrival of the Emergency Medical Services (EMS). Note: This training should not be used as the primary basis for any first aid certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a performance-based component provided by a certified first aid instructor. The content in this course is designed  more...

Working with the WSS Object Model Working with the WSS Object Model Microsoft Recognize how to utilize the WSS Object Model to programmatically create and customize features within a WSS site  more...

Features and Solutions in WSS Features and Solutions in WSS Microsoft recognize how to create and deploy Feature and Solutions in WSS 3.0  more...

Working with Lists and List Items Working with Lists and List Items Microsoft recognize how to utilize lists, listitems and libraries in WSS 3.0  more...

Networking Protocols and Services in Microsoft Windows XP Networking Protocols and Services in Microsoft Windows XP Microsoft To explain how to configure networking utilities and IIS and how to manage the remote assistance and remote desktop utilities in Windows XP Professional  more...

Bloodborne Pathogen Awarenss ...er support provided by EnSafe Inc., a global professional services company focusing on engineering, environment, health and safety, and information technology. Learner objectives for this course are to: identify bloodborne pathogens and symptoms of bloodborne diseases, identify modes of transition of bloodborne pathogens, recognize the proper use and handling of personal protective equipment,  more...

Benzene Awareness Benzene Awareness Benzene is a volatile chemical formed from both natural processes and human activities. Natural sources of benzene include emissions from volcanoes and forest fires. Benzene is also a natural part of crude oil, gasoline, and cigarette smoke. Benzene is widely used in the United States, ranking in the top 20 chemicals for production volume. It is primarily used as a solvent,  more...

Web Services with Visual Basic 2005 Web Services with Visual Basic 2005 Microsoft To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services  more...

WSE Implementation with Visual Basic 2005 WSE Implementation with Visual Basic 2005 Microsoft To identify how to enable Web Services Enhancements (WSE) in web service applications, implement filters and policies, and implement key aspects of WSE messaging and routing  more...

Discover Excel 2007 Level 3 ... To Edit Ranges Publish A Workbook Excel Services Document Manager Server Create A Document Workspace QUIZ 3. MANAGE AND IMPORT DATA Link & Consolidate Data Data Consolidation Consolidate Data Link Consolidated Data Consolidate Data From Multiple Workbooks Import Data The Office Clipboard  more...

Function Activities ...lications software that provides functioning for systems, services, and processes. And proper Application Management is critical to successfully delivering, supporting, and maintaining IT services in your organization, both internally to your users and to your external customers. This course covers the high level and low level roles of the Application Management function within the  more...

Oracle Database 10g Oracle Net Services and Shared Servers Oracle Database 10g: Oracle Net Services and Shared Servers Oracle To provide an overview of Oracle Net Services and Shared Server  more...

Project Management Process Groups ...ormed to achieve a specified set of products, results, or services. Good processes, meaning those based on sound principles and proven practices, are project managers' best friends. They act like the solid tracks that keep a train going in the direction it needs to go. Following a set of established processes minimizes confusion and uncertainty for the project manager and all project  more...

Planning Project Procurement ...s, and equipment along with many other types of goods and services. Project procurement is the process of purchasing products and services necessary to fulfill the objectives of a project. Procurements must be carefully planned and administered to ensure they do not cause a project to go over budget or fall behind schedule. In this course, learners will gain an understanding of what processes  more...

NFPA 1600 Business Continuity Programs ... information, businesses need to be able to recover their services and operations as soon as possible if such a disaster does occur. A Business Continuity Program involves planning the recovery of operations when confronted with adverse events such as natural disasters, technological failures, human error, and terrorism. This course provides a basic understanding of the criteria for a  more...

Cisco CVOICE 8 0 VoIP Call Legs Cisco CVOICE 8.0: VoIP Call Legs Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) The inherent characteristics of a converged voice and data IP network create challenges for network engineers and administrators in delivering voice traffic. This course describes the challenges of integrating a voice and data network and offers  more...

Introducing NET 3 5 and Visual Studio 2008 ...or developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio 2008 is an integrated development environment that includes a drag-and-drop interface designer and many other  more...

Antitrust - Overview ...ion, resulting in higher prices for inferior products and services. The Antitrust Division of the US Department of Justice (DOJ) and the Bureau of Competition of the Federal Trade Commission (FTC) share responsibility for enforcing antitrust laws. This course enables learners to recognize the basic provisions of antitrust legislation and how they are enforced. This course was developed with  more...

Antitrust - Talking with the Competition ...on costs, or implementing best practices in production or services. Collaborating with a competitor can help your company to cut costs and deliver a better priced, quality product to the consumer. Collaborations can be procompetitive or anticompetitive. The Federal Trade Commission (FTC) and the U.S. Department of Justice ("DOJ") have issued Antitrust Guidelines for Collaborations Among  more...

Antitrust - Trade Associations ...rival firms compete with respect to prices, products, and services. This precludes any trade association activities that would constitute price fixing, allocation of markets or customers, concerted refusal to deal, and price discrimination. A criminal conviction for an antitrust law violation could result in stiff fines for a trade association and its members, jail sentences for individuals who  more...

Office XP for the Advanced User Office XP for the Advanced User Microsoft To provide an overview of the new features and feature enhancements in the following Microsoft Office XP applications - Access, Publisher, FrontPage, and SharePoint Team Services  more...

Microsoft Office 2003 New Features for Advanced Users Microsoft Office 2003: New Features for Advanced Users Microsoft To describe the new features of Microsoft Office Access, FrontPage, SharePoint Services, and Office Publisher 2003  more...

Web Services with C 2005 Web Services with C# 2005 Microsoft To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services  more...

WSE Implementation with C 2005 WSE Implementation with C# 2005 Microsoft To identify how to enable Web Services Enhancements (WSE) in web service applications, implement filters and policies, and implement key aspects of WSE messaging and routing  more...

Privacy Information Security ...mers with a huge array of targeted goods and personalized services that consumers have come to expect. If it lands in the wrong hands, this same information can result in harm to the very individuals it was meant to serve. The protection of an individual's personal information has business implications that extend beyond the privacy of any one individual. Private information relative to certain  more...

Effective Interfunctional Relationships ...id and flow across functional boundaries. The products or services your company offers require a cooperative effort to produce. But by nature, most companies are structured territorially. Every department head and manager has his or her own troops on call and a personal domain to defend. Protecting your turf may be instinctual, but it's also counterproductive. By not cooperating openly with  more...

Customer Service in the Field Customer Service in the Field How do you make a good impression when providing customer service in the field? When you meet customers on their turf, your initial meeting forms the basis for their overall impression of you, your abilities, and your company. You can enhance the impressions you make in the field by using a few tried-and-true techniques, including being prepared, practicing  more...

Support Center Services and Work Environment Support Center Services and Work Environment HDI HDI Customer Service Representative Customer Service Representative Certification Library This course is intended to introduce the learner to the basic levels of service commitments and attitude expected of customer service representatives. Best practices, personal accountability, enhancing the image of the organization, and the work  more...

Introduction to Operational Support and Analysis ...nd organizational infrastructure that are used to deliver services to the organization and the customer. The proper management of these activities and organizational infrastructure is the key to ensuring service operations functions and processes are delivered successfully. Service operations best practices also ensure adequate monitoring and controlling measures are in place and followed  more...

Introduction to Incident Management ... or small, as quickly and efficiently as possible so that services resume and service levels are brought back within acceptable range with as little impact as possible on other processes, the organization itself, users, and customers. This course introduces the goal and scope of Incident Management. Specifically, the course covers the purpose of Incident Management, as well as the value  more...

ITIL reg and the Service Lifecycle ...on Syllabus v4.2 Exam Organizations that provide IT services to internal or external customers need to provide excellent services to enhance value to the organization. The IT Infrastructure Library (ITIL) can help organizations achieve these goals and increase external and internal customer satisfaction. To be successful, an organization needs to have the capabilities to manage these  more...

Service Design Fundamentals ...llabus v4.2 Exam IT organizations must design their services according to their business objectives, thereby aligning those services with their business needs. Within ITIL , Service Design is a phase of the Service Lifecycle that helps IT organizations create the design specifications to provide these IT services. This course will assist the learner in preparing for the ITIL V3 Foundation  more...

Service Design Processes ... create the design specifications necessary to provide IT services to their customers. Service Design processes are important because they provide organizations with information that will affect their decisions on designing solutions for new or changed services. This course is intended to introduce learners to the Service Design processes. This course will assist the learner in preparing for  more...

Service Operation Principles and Functions ...ons according to their business objectives, so that their services are aligned with their business needs. Within the IT Infrastructure Library (ITIL), Service Operation is a phase of the Service Lifecycle that helps IT organizations manage their daily operations to provide these IT services. This course is intended to help learners understand Service Operation with the Service Lifecycle. This  more...

Service Operation Processes ...4.2 Exam IT organizations need to ensure that their services are operating properly. Service Operation processes are important because they enable organizations to correctly perform, manage, and control their day-to-day operations. This course is intended to help learners understand the Service Operation processes within the ITIL Service Lifecycle. This course will assist the learner in  more...

Continual Service Improvement Fundamentals Continual Service Improvement Fundamentals ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam IT organizations should incorporate service improvement continually throughout the lifecycle of every service they provide to their customers. Within ITIL, Continual Service Improvement (CSI) is a phase of the Service Lifecycle that provides IT organizations  more...

Identifying Your Customers Expectations ...fluence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate customers' expectations, and how your company's ability to fulfill expectations at various levels impacts on customer satisfaction. Too often, the service that customers  more...

Environmental Management Systems EMS Environmental Management Systems (EMS) Historically, companies have managed their own environmental challenges in response to external pressure from government agencies, environmental interest groups, and citizens focusing mainly on regulatory compliance. Today, companies recognize the importance of sound environmental management practices that result in economic gain. The International  more...

Cisco CVOICE 8 0 Cisco Unified Communication Manager ...ments. It enables the large portfolio of Cisco integrated services routers to deliver unified communications features that are commonly used by business users to meet the voice and video communications requirements of the small or medium-sized office. Cisco Unified Communications Manager Express allows the deployment of a cost-effective, highly-reliable communications system using a single  more...

Building Positive Support for Change ...etter an improvement in processes, systems, functions, or services most likely translates into direct improvements for the employee too. But employees cannot support change and recognize its benefits without first understanding how it impacts their tasks, processes, or roles. Employees and people in general empowered with knowledge, understanding, and a clear vision of the future state will not  more...

Field Sales Foundations ...ew sales tips and some information about the products and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the basics of the field sales approach. You'll learn about its value and the importance of customer  more...

Developing Applications that Use SQL Server Support Services Developing Applications that Use SQL Server Support Services Microsoft recognize how to develop and deploy SQL Service Support solutions with Notification Services and Service Broker  more...

Developing Applications that Use SQL Server Business Intelligence Services Developing Applications that Use SQL Server Business Intelligence Services Microsoft recognize how to implement Reporting Services to generate reports and Integration Services to manipulate data according to your requirements  more...

Doing Business with the Government ...d manage contracts with the largest consumer of goods and services in the world--the U.S. government. Each year the federal government awards contracts worth over $200 billion to businesses of all sizes and diversity. Of the 20 percent of contracts designated for small businesses, one quarter are aimed at women-owned businesses and another quarter for small disadvantaged businesses or SDBs.  more...

Monitoring and Maintaining a Database in SQL Server 2005 Monitoring and Maintaining a Database in SQL Server 2005 Microsoft To monitor a database, automate database maintenance tasks, and configure reporting services for SQL Server 2005  more...

Planning Active Directory Services Planning Active Directory Services Microsoft To distinguish between global catalog servers and operations master roles and identify how they are enabled, administered, and placed in Active Directory infrastructure  more...

Administering IIS 6 0 Sites and Services Administering IIS 6.0 Sites and Services Microsoft To identify how to administer IIS 6.0 sites, applications, and services  more...

Special Design Tools in Design for Six Sigma ...lized as a Six Sigma team designs products, processes, or services. Strategic special design tools like Porter's five forces model, portfolio architecting, and set-based design can be used to achieve breakthroughs in design problems that seem unsolvable. Tactical special design tools such as the Theory of Inventive Problem Solving (TRIZ), systematic design, critical parameter management, and  more...

The Imperatives of Innovation and Leadership in Strategy The Imperatives of Innovation and Leadership in Strategy This course is designed for individuals aspiring to become strategically focused in their business operations and to innovate and lead change in their organizations. As organizations strive to keep abreast of a fast-changing business environment, the need for innovation increases. While some companies focus on incremental and  more...

Introduction to Lean for Service and Manufacturing Organizations ...es that use Lean include healthcare, insurance, financial services and banking, call centers, government, IT, retail, and transportation. Lean is a methodology that incorporates a powerful set of tools and techniques designed to maximize customer value, while reducing waste along the entire value stream. It also focuses on improving overall efficiency, quality, and customer satisfaction. Due to  more...

Managing UNIX Software and System Services Managing UNIX Software and System Services UNIX To introduce UNIX software and system services management  more...

Administering UNIX Network Services Administering UNIX Network Services UNIX To introduce the administration of UNIX network services  more...

OracleAS 10g XML Applications Web Services and Monitoring OracleAS 10g: XML Applications, Web Services, and Monitoring Oracle To describe how to deploy XML applications and web services with Oracle AS and to discuss the monitoring capabilities of Oracle Enterprise Manager Application Server Control  more...

Solaris 9 Naming Services Solaris 9 Naming Services Sun To explain the Solaris naming services and demonstrate how to use them  more...

Microsoft Windows Server 2003 Designing the Infrastructure Microsoft Windows Server 2003: Designing the Infrastructure Microsoft To describe how to establish the main requirements for an Active Directory and network services infrastructure design  more...

Microsoft Windows Server 2003 The Network Services Infrastructure Conceptual an Microsoft Windows Server 2003: The Network Services Infrastructure Conceptual an Microsoft To identify the decision criteria involved in designing DNS and WINS solutions for a Windows Server 2003 network services infrastructure  more...

Microsoft Windows Server 2003 Designing RAS Services for the Network Infrastruc Microsoft Windows Server 2003: Designing RAS Services for the Network Infrastruc Microsoft To identify the options that provide remote access on a network infrastructure and the decision criteria involved in using each one  more...

Windows Server 2003 Managing Resource Access Windows Server 2003: Managing Resource Access Microsoft To identify the primary considerations and processes for managing NTFS and shared folder permissions, and for accessing remote servers, including Terminal Services  more...

Windows Server 2003 Managing the Server Environment Windows Server 2003: Managing the Server Environment Microsoft To outline the processes and considerations for monitoring and managing system performance, system services, software, file and printer resources, and IIS  more...

Windows Server 2003 Implementing Managing and Maintaining Network Security Windows Server 2003: Implementing, Managing, and Maintaining Network Security Microsoft To demonstrate how to implement, manage, and maintain network security and Software Update Services (SUS)  more...

Cisco CVOICE 8 0 Gatekeeper Cisco Unified Border Element Cisco CVOICE 8.0: Gatekeeper & Cisco Unified Border Element Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) Gatekeepers play a major part in medium and large H.323 VoIP network solutions. Gatekeepers allow for dial-plan scalability and reduce the need to manage global dial plans locally. This course describes the functions  more...

Cisco CVOICE 8 0 QoS Mechanisms ... (CVOICE v8.0) IP networks must provide a number of services to adequately support voice transmission using VoIP. These services include security, predictability, measurability, and some level of delivery guarantee. Network administrators and architects achieve this service level by managing delay, delay variation (jitter), bandwidth provisioning, and packet loss parameters with quality  more...

Cisco CVOICE 8 0 Congestion Rate Limiting AutoQos Cisco CVOICE 8.0: Congestion, Rate Limiting & AutoQos Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) Queuing algorithms are one of the primary ways to manage congestion in a network. Network devices manage an overflow of arriving traffic by using a queuing algorithm to sort traffic and determine a method of prioritizing the  more...

Introducing Cloud Computing Introducing Cloud Computing This course explores the evolution and definition of cloud computing and cloud services. It provides a look at the key characteristics that make cloud services unique and very valuable to some business scenarios. The course serves as a basic technology overview of the concepts and strategies emerging from the cloud and aims to provide the background needed to  more...

Moving Business Services Into the Cloud ...Services Into the Cloud This course further explores how cloud service offerings affect service-oriented architecture and traditional IT services and how aspects of cloud services can present new opportunities to businesses. It outlines strategic implication and provides tips on how businesses can attempt to measure the value of transitioning to cloud computing. This course presents  more...

Web 2 0 Fundamentals Web 2.0 Fundamentals Web 2.0 technologies including RSS feeds, blogs, and wikis provide powerful ways to access site information and enable users to participate and collaborate in the creation of site content, rather than being passive users of a web site. This course provides an overview of what Web 2.0 is and the role that the Web 2.0 technologies play. Specific topics covered include an  more...

Cash Flow Mgmt Essentials for Non-financial Professionals ...often a challenge with many businesses. Sale of goods and services results in cash coming in, while paying bills, taxes, dividends, and the repayment of loans result in cash going out. This course provides some insights into managing cash flow in your area of operation. You are guided through the classification of cash flow into operating, investing, and financing activities. You are then  more...

SHAREPOINT SERVICES 3 0 - APPLICATION DEVELOPMENT SHAREPOINT SERVICES 3.0 - APPLICATION DEVELOPMENT Microsoft  more...

Discovery Routing RESTful Services in WCF 4 Applications with C ...Services in WCF 4 Applications with C# Microsoft Microsoft Certified Technology Specialist .Net Framework 4, Service Communication Applications (Exam 70-513) This course shows how to implement discovery, routing, and RESTful services in .NET Windows Communication Foundation (WCF) 4 applications using Visual C#. This course is one of a series in the SkillSoft learning path that covers the  more...

Getting Started With WCF 4 Using C 2010 Getting Started With WCF 4 Using C# 2010 Microsoft Microsoft Certified Technology Specialist .Net Framework 4, Service Communication Applications (Exam 70-513) This course introduces the .NET Windows Communication Foundation (WCF) technology and its architecture. It shows how to create a basic WCF service and how to host the service in a managed application, a Windows Service, Internet  more...

Operations Supply Chain Management ... needed to design, make, deliver, and service products or services for customers. Production, inventory, location, transportation, and information are performance drivers that can be managed to produce the capabilities for a given supply chain. As a part of their overall strategy, organizations also employ many supply chain strategies to survive and compete in a dynamic and competitive  more...

Operations Management Product Service Management ...ery vital to the success of new and existing products and services. Every organization conducts product management activities, whether knowingly or unknowingly, that integrate operations, marketing, and sales functions to deliver desired products and services to customers. This course provides a broad overview of the product and service management functions from an operations management  more...

Oracle Database 11g R2 Managing Database Memory Performance ...o explains how to monitor the performance of sessions and services, including how the Automatic Workload Repository (AWR) works, and how to use the SQL Tuning Advisor to identify and tune SQL statements that are using the most resources. This course also describes the benefits of Database Replay within your Oracle environment. This course is one of a series in the SkillSoft learning path that  more...

Marketing Essentials Product and Price ...and Price How do you know what kind of products and services you should be marketing? How do you develop successful products and services? How do you promote and sell them? In today's highly competitive marketplace, these considerations are more important than ever. This course focuses on the answers to these questions and provides key insight into the importance of product and price  more...

Marketing Essentials Place ...rketing Essentials: Place Getting your products and services into your customers' hands is not a simple task; a multitude of factors must be considered. How do you select the most effective distribution channels? Should you be targeting your distributors to help promote and sell your products, or should you appeal directly to consumers? How do you build strong relationships with  more...

Marketing Essentials Promotion ... How do you get customers interested in your products and services? What kinds of sales and advertising strategies will you use? How will public relations support your promotional strategies, if at all? Promotion, a key aspect of the marketing mix, focuses on raising awareness about your product and service offerings among key customer target groups. This course will provide insight into how to  more...

Operations Management and the Organization ... plays a vital role in producing and delivering goods and services to customers. It involves designing, planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials into products and services. It is important that any operations strategy be aligned with the overall organizational business strategy for its success. This  more...

Marketing Essentials Introduction to Marketing ...after and how to get them interested in your products and services? You need to develop an effective marketing strategy. Marketing is a core business process that helps companies develop strong relationships with consumers - it is used to identify the right consumers, anticipate their wants and needs and ultimately create value for them and for your organization. Realizing the essential  more...

Application Platform Services within MOSS 2007 ...Services within MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542) Microsoft Office SharePoint Server 2007 provides access to application platform services through the use of Office InfoPath 2007 and InfoPath Forms Services. This course provides an overview of these services and describes how to utilize InfoPath, what  more...

Creating Business Intelligence Solutions with MOSS 2007 ... specifically how to use them to display data using Excel Services, create trusted workbook locations, process data from Windows SharePoint Services, and how to utilize reporting and key performance indicators in MOSS 2007. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft Office SharePoint Server 2007  more...

Designing Application Update Deployments for Windows 7 ...omatically to client machines using Windows Server Update Services (WSUS) and how to ensure client compliancy using Microsoft Baseline Security Analyzer (MBSA). This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft exam: 70-686. Pro: Windows 7, Enterprise Desktop Administrator. Passing this exam will earn the learner Microsoft Certified IT  more...

Deploying Windows 7 Using WDS and USMT ...rk configuration, cost, and down-time. Windows Deployment Services, one of the tools available, can be used to install Windows 7 directly over the network, without using the installation media directly at each client machine. When deploying Windows 7 throughout the network, administrators need to consider how they will preserve the user files and settings on each client computer. Microsoft  more...

Implementing Deploying Workflows Implementing & Deploying Workflows Microsoft Recognize how to create, customize, implement and deploy Windows Workflows.  more...

Creating Web Parts for WSS Creating Web Parts for WSS Microsoft Recognize how to create, customize and deploy various Web Parts in WSS 3.0  more...

Extending WSS with Net Components Extending WSS with .Net Components Microsoft Recognize how to manage WSS security, create and deploy the alerts and timer service and work with event receivers  more...

Cisco IINS 1 0 Cryptography Encryption Digital Signatures ...enting Cisco IOS Network Security 1.0 Cryptographic services form the foundation for many security implementations and provide both confidentiality and integrity of data when that data might be exposed to untrusted parties. Understanding the basic functions of cryptography and how encryption and hashing provide confidentiality and integrity help in the creation of a successful security  more...

CompTIA Network 2009 Network Protocols ... used by anyone designing and developing applications and services that would need to communicate across a network. The Open Systems Interconnection (OSI) model was designed to meet this need. The OSI model is a set of communication standards, or protocols, that enable devices and applications to communicate with each other, regardless of their origin. These protocols are sets of formal rules  more...

Configuring Network Application Services in Windows Server 2008 ...Services in Windows Server 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Applications Infrastructure Configuration (exam 70-643) Windows Server 2008 includes new components to facilitate the processes of hosting, licensing, and delivering audio and video media. This course covers the new Digital Rights Management features that let you assign policies based  more...

Configure File Print Services in Windows Server 2008 ...Services in Windows Server 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Network Infrastructure Configuration (Exam 70-642) The most basic goal of a network infrastructure is to provide the ability to make file and printer services available to network users, and Windows Server 2008 continues to improve the provisioning and management of these types of  more...

Network Access Security in Windows Server 2008 ...tion (Exam 70-642) Windows Server 2008 provides new services and capabilities for controlling and securing network access. This course discusses the new Network Access Protection application programming interface (API) and how it restricts network clients based on policies and enforces a minimum state of system health. It also introduces the Network Policy Server (NPS), which is  more...

Ajax API Essentials Ajax API Essentials This course will explore the various technologies that are employed in Ajax applications. It will begin by examining the important role that XML and CSS play in developing Ajax applications that interact with data sent from the server. Then it will discuss common troubleshooting issues that may arise in Ajax applications. Finally, it will explore how web services and APIs  more...

SAP ERP Architecture SAP ERP Architecture SAP The SAP ERP architecture has evolved and been refined over a number of decades. This course primarily discusses the SAP R/3 client-server architecture in the context of work processes, SAP R/3 instances, and system landscapes as well as the NetWeaver components that have been introduced to extend SAP R/3 capabilities. It explores how the various SAP systems can be  more...

SAP Netweaver Platform SAP Netweaver Platform SAP SAP NetWeaver is an integration and application platform that aligns and integrates people, information, and business processes spread across different technological platforms. This course introduces SAP NetWeaver architecture components and tools and discusses how they serve and function as an integration or application platform for SAP solutions. NetWeaver's  more...

Configure Network Access in Windows Server 2008 ...nfiguration (Exam 70-642) Routing and Remote Access Services in Windows Server 2008 provide remote access to clients through dial-up services and virtual private network (VPN) configuration. Remote and mobile users are continuing to increase in numbers with the wide availability of high-speed and wireless Internet access. This course discusses how Windows Server 2008 provides those  more...

Configure Manager Maintain IP Services in Windows Server 2008 ...Services in Windows Server 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Network Infrastructure Configuration (Exam 70-642) Routing services and protocols are vital for maintaining secure and efficient communication in a network infrastructure. Windows Server 2008 provides key services including routing, remote access, and support for TCP/IP and security  more...

Configure IP Addressing Windows Services in Windows Server 2008 ...Services in Windows Server 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Network Infrastructure Configuration (Exam 70-642) Internet Protocol Version 4, or IPv4, is the current, widely-deployed version of the Internet Protocol and is slowly running out of addresses to assign. Its successor, IPv6, allows greater flexibility in assigning IP addresses due to a  more...

Monitoring Backups Recovery in Windows Server 2008 ...8 provides the ability to restart Active Directory Domain Services (AD DS) so that offline operations, such as offline defragmentation of Active Directory objects, can be performed. This decreases the time it takes to perform these types of operations and provides resource management benefits for AD DS administrators, AD DS management teams, and security update planners. The AD provides various  more...

Active Directory Certificate Services in Windows Server 2008 ...Services in Windows Server 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640) Windows Server 2008 introduces many new enhancements to the already popular certificate management service. This course covers Certificate Services in Windows Server 2008, which can be used to employ cost effective public key technologies  more...

SharePoint 2010 Security Business Intelligence SharePoint 2010 Security & Business Intelligence Microsoft Microsoft SharePoint 2010 provides several security options for ensuring that only users or groups who should be able to access specific contents can do so. Security can be configured at the item level, and can be managed for individual users or groups. This course examines SharePoint securing, and describes managing SharePoint  more...

Footprinting Scanning Enumeration ...nformation about a company, its network, and the servers, services, and ports that it uses and has open is a very important part of preparing for an attack on a network; but it is also tremendously important for an ethical hacker to take the same steps and to find the same weaknesses. This course will examine the steps taken to gather information, find a network range, network scanning and  more...

Active Directory Objects in Windows Server 2008 ...e most notable change is the renaming of Active Directory Services to Active Directory Domain Services. Further administration and security enhancements make Windows Server 2008 the most complete out of the box version to date. This course explores new account policy and fine-grain password policy features, along with improvements to common Active Directory administration, such as group  more...

Networking Services in Linux Networking Services in Linux CompTIA CompTIA Linux Powered by LPI LX0-102 CompTIA Linux Identify the networking services available in a Linux environment.  more...

Cisco Switch 1 0 Accomodating Voice Video in Campus Networks ...lessly integrated into the existing network. IP telephony services provided over the campus infrastructure must have mechanisms set in place to differentiate traffic types and to offer priority processing to delay sensitive voice traffic. Congestion avoidance techniques, quality of service (QoS), and high availability also need to be implemented to ensure an optimal flow throughout the network.  more...

Cisco Switch 1 0 Configuring Layer 3 High Availability ...sinesses and consumers that rely on intranet and Internet services for their mission-critical communications require and expect their networks and applications to be continuously available to them. A network with high availability provides an alternative means by which all infrastructure paths and key servers can be accessed at all times. It is important for you as a Cisco administrator to know  more...

Cisco Switch 1 0 Inter-VLAN Routing Cisco Switch 1.0: Inter-VLAN Routing Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0 When a network architect hands off a design to you, switches at the distribution layer, or in a collapsed core, will almost certainly have multiple VLANs connected to them. A switch with multiple VLANs requires a means of passing Layer 3 traffic  more...

Cisco Switch 1 0 Analyzing Campus Network Designs ...o longer completely describes the set of capabilities and services that constitute the campus network today. The Cisco Life-cycle Services model uses a structural approach which is key to ensuring that the network always meets the requirements of the end users. This course covers the tools required to understand how campus networks can be built, what models can be used, which practices should  more...

PSTN and VoIP Fundamentals PSTN and VoIP Fundamentals The history of telephony begins with the public switched telephone network (PSTN), which is the worldwide circuit-switched telephone network made up of public and private networks. Voice over IP (VoIP) is the latest telephone technology which is able to provide advanced services to both consumers and businesses, at a reduced cost. This course covers the history and  more...

LDAP Fundmentals LDAP Fundmentals To introduce LDAP and directory services.  more...

Linux Network Configuration Linux Network Configuration Linux Professional Institute LPI: Advanced Level Linux Professional Exam 201/202: Advanced Level Linux Professional (LPIC-2) To describe techniques for configuring network clients and DNS services.  more...

Linux Network Services Linux Network Services Linux Professional Institute LPI: Advanced Level Linux Professional Exam 201/202: Advanced Level Linux Professional (LPIC-2) To describe how to configure mail and news services and install web servers.  more...

E-mail Security in Linux ...n to a system such as Courier or Dovecot to provide these services. This course demonstrates how to configure these systems. In addition, because of its strong-networked and secure framework, Linux can be configured as an excellent network router for small to medium applications. This course demonstrates how to configure Linux as a router and also provides the learner with the groundwork for  more...

Cisco TSHOOT 1 0 Route Redistribution BGP Performance Issues ...Internet service providers or other providers of IP-based services. The exterior gateway protocol BGP is often used in combination with an interior gateway protocol such as Enhanced Interior Gateway Routing Protocol (EIGRP) or the Open Shortest Path First (OSPF) routing protocol. And performance problems on network devices can cause degraded application performance and connectivity issues  more...

Cisco Route 1 0 Routing Services for Converged Networks ...Services for Converged Networks Cisco Cisco Certified Design Professional (CCDP ) 642-902 Implementing Cisco IP Routing (ROUTE) v1.0 The convergence of voice, video, and data has not only changed the conceptual network models but has also affected the way that networks support services and applications. Planning routing services to support requirements requires an understanding of the  more...

The Certificate Services Infrastructure in MS Win Server 2008 ...Services Infrastructure in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator Design projects involving the addition or migration of a Public Key Infrastructure (PKI) and Windows Server 2008 Active Directory Certificate Services (AD CS) can be very challenging for the enterprise administrator and IT support team. A lot of effort  more...

Existing Infrastructures Branch Deployments in MS Win Server 2008 ...rise administrator involve an existing server and network services infrastructure, which need to be evaluated to determine the best options for upgrade or migration. Another common design challenge is the addition of fully functional branch offices, which should be planned carefully to ensure proper Active Directory and network services, while maintaining the necessary level of security. This  more...

Active Directory Admin in MS Win Server 2008 ...rise Administrator. Designing the Active Directory Domain Services (AD DS) administrative model involves creating the organizational structure, delegating administration, using compliance auditing, and using security groups to implement group strategy and to simplify group administration. This course explains the use of directory object auditing and covers the various tasks involved in  more...

Designing the Active Directory Infrastructure in MS Win Server 2008 ...ve a good understanding of the Active Directory Directory Services (AD DS) both the logical and physical components. This course covers the key logical AD DS design considerations, including the characteristics and number of forests and domains to implement, the choice of functional levels to configure, updating the Active Directory schema, and the options for establishing trust between  more...

Application Access Delivery in MS Win Server 2008 ...ment. This course covers the Windows Server 2008 Terminal Services role that offers remote desktop and application access, including the capabilities provided by TS Licensing, TS RemoteApp, TS Web Access, TS Gateway, and TS Session Broker role services. It also covers options for deploying application packages to users or computers through AD DS Group Policy and a look at management using  more...

Network Access in MS Win Server 2008 ...nd clients to access the corporate domain, resources, and services. This course outlines the key technologies to consider when designing the external network access strategy. Included is a look at the remote access abilities provided by Windows Server 2008's Network Policy and Access Services role, which consist of the Routing and Remote Access, Network Policy Server, and Network Access  more...

Windows Server 2008 Backup Recovery ...ost in the event of a system failure and applications and services will remain available. In this course you will learn how to back up files, folders, Active Directory, and other services using the Windows Server 2008 backup utility. Configuring Shadow Copies for shared folders is also discussed along with the recovery procedures for bringing data and services back online. This course is one in  more...

Certificate Services SANS High Availability in Win Server 2008 ...Services, SANS & High Availability in Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator Active Directory Certificate Services is a built-in Certificate Authority that is included with Windows Server 2008. Certificate Authorities are responsible for issuing certificates that validate the identity of users and can be used to secure e-mail  more...

Patch Mgmt Securing Monitoring Servers in Win Server 2008 Patch Mgmt. & Securing & Monitoring Servers in Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator Developing an effective patch management strategy is critical in situations where there are many different operating systems with varying update requirements. This, along with monitoring the security and performance of business-critical  more...

Win Server 2008 Application Servers Services ...Services Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator The Windows Server 2008 Application Server role provides an environment for deploying and running server based applications. This course covers installation and configuration of the Application Server role and Microsoft System Center family of products formerly known as Systems Management  more...

Win Server 2008 Application Server Mgmt App Provisioning ...ws Server 2008 builds on previous Windows Server Terminal Services capability and adds an all new and powerful virtualization hypervisor layer Hyper-V. This course covers Terminal Services Web Access, RemoteApp, Gateway, Session Broker, and Licensing. This course also covers Hyper-V implementation and deployment. This course is one in a series that covers the objectives for Microsoft exam  more...

Managing File Servers Data Provisioning in Win Server 2008 ...ing and access more granular file sharing tools, the File Services role should be added. This course discusses planning for and managing servers with the File Services and Print Services role added. Also discussed are planning and deployment considerations for the Distributed File System (DFS), as well as DFS Replication. This course is one in a series that covers the objectives for Microsoft  more...

Improvements to Role Services in Windows Server 2008 R2 ...Services in Windows Server 2008 R2 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640) Windows Server 2008 introduced the compartmentalization of server functions into server roles and role services and presented Server Manager as a convenient, central location for installation and administration of those roles. In the R2  more...

Active Directory Doman Services in Windows Server 2008 R2 ...Services in Windows Server 2008 R2 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640) Windows Server 2008 R2 is the 2009 refresh of Microsoft s Windows Server product. This R2 release introduces improvements to existing features as well as the addition of new functionality. This course introduces the changes to Active  more...

Designing Data Security High Availability in MS Win Server 2008 ...so consider the use of Active Directory Rights Management Services or the implementation of Encrypting File System to protect file resources. The course describes technologies that make resources more accessible to both internal and external users through the capabilities provided by Microsoft SharePoint technologies and the Distributed File System. It addresses the built-in options for  more...

Software Updates Compliance Mgmt in MS Win Server 2008 ...date. Also showcased is Microsoft's Windows Server Update Services product, which enterprise administrators may recommend for the large scale, centralized update management approach required by enterprise networks. The course also addresses the need for enforcing and auditing system configuration and software compliance based on company policies. It covers auditing methods, such as the use of  more...

The Capital Markets Industry Overview Version 1 ...apital markets. The industry participants deliver various services to their clients, such as underwriting and acting as agents in the issuance of securities (stocks and bonds); assisting and advising companies involved in mergers and acquisition; as well as providing ancillary services including market making and securities trading. With a complex playing field dominated by large,  more...

The Banking Industry Overview Version 3 ...h customers of all sizes to supply financial products and services that stimulates economic growth. The industry players produce an assortment of services from savings accounts to home and business loans and mortgages, and from check cashing to underwriting. This industry is sensitive to regulatory, technological, and economic factors and has its own share of challenges largely stemming from  more...

The Utilities Industry Overview Version 1 ... industry must also meet growing customer demands for its services, find sustainable sources of green energy, and control its business costs, while, at the same time, funding major projects for the future. Utilities companies are dedicated to solving these challenges by incorporating technological advances, using renewable resources, preserving capital, and utilizing risk management procedures.  more...

The Retail Industry Overview Version 3 ... The retail industry provides consumers with goods and services for their everyday needs. Comprised of a variety of stakeholders, this industry offers customers the flexibility to buy products from around the world, which requires industry players to have a global supply chain that ensures their products can be cost-effectively sourced from various locations and delivered to individual  more...

The Telecommunications Industry Overview Version 3 ...equipment and deliver a set of voice, data, and broadband services using wire line or wired infrastructure of cables, networks, servers, computers, and satellites. This industry is highly sensitive to the slightest change in regulatory, technological, and economic factors and has its own share of challenges largely stemming from these factors. With wireless and broadband providing the needed  more...

The Insurance Industry Overview Version 3 ...takeholders, the Insurance industry provides products and services that are designed to protect businesses and individuals from risks. The industry players deliver risk coverage, while attempting to manage their own risks in an environment that is subject to regulatory requirements, competitive forces, margin pressures, and changing customer demands. Insurance companies adopt unique strategies  more...

The Federal Government Industry Overview Version 3 ...provider with primary responsibility to provide essential services to its citizens funded through its collection of taxes. A federal government is usually comprised of a host of governmental departments and various stakeholders, which can include, but are not limited to, individual states, provinces, and territories. A federal government delivers services, creates and enforces laws, maintains  more...

Web Services XML Web Services & XML Since XML provides a language that can be used on various platforms and by a variety of applications, it is an ideal way for web services to send information back and forth. This course will examine the key role that XML plays in the creation and use of web services and its various elements. Specific topics include using SOAP, WSDL, REST, and security.  more...

CompTIA Server 2009 System Hardware ...sors, as well as provide fault tolerant, highly available services. This course begins the look at server hardware architecture, starting with server system boards, chassis, memory, and the brain of the server the CPU. The course also describes the various types of expansion cards and the supporting architectures and explains when and why you would upgrade and configure your system's firmware.  more...

CompTIA Server 2009 System Software ...ould be employed. Network operating systems provide vital services, such as e-mail, file sharing, DHCP, DNS, and other necessary components of a functional enterprise network. This course covers the different types of network operating systems, including Windows NOS and UNIX/Linux flavors. It also describes the basic and advanced configurations to make the NOS useable. One of the most important  more...

Networking Services in Linux Networking Services in Linux Linux Professional Institute LPI: Junior Level Linux Professional Exam 102: Junior Level Linux Professional (LPIC-1) Identify the networking services available in a Linux environment.  more...

MICROSOFT WINDOWS SERVER 2003 INTERNET INFORMATION SERVICES MICROSOFT WINDOWS SERVER 2003: INTERNET INFORMATION SERVICES Microsoft  more...

Additional Active Directory Server Roles in Windows Server 2008 ... Server 2008 includes several new Active Directory Domain Services roles. These roles are conveniently managed in the Server Manager console, which allows administrators to add, remove, and manage the server roles on any Windows Server 2008 server. This course covers new active directory server roles, such as the Active Directory Federation and Active Directory Rights Management roles, which  more...

CompTIA Network 2009 Network Security ...canners are covered, along with the various protocols and services, such as SSH and SSL, used in an overall network security system. Also described are basic security procedures including policy creation, user training, and software patching and updating. This course maps to the CompTIA Network (2009) exam objectives for explaining the function of hardware and software security devices and the  more...

Managing IIS in Windows Server 2008 ... introduces many new enhancements to Internet Information Services (IIS). New capabilities provide a secure and manageable platform for developing and hosting web applications and services on a network. This course covers IIS migrations, creating and managing new web sites, and configuring virtual directories and virtual directory permissions. Routine maintenance tasks such as backing IIS and  more...

Configuring Web Services Security in Windows Server 2008 ...Services & Security in Windows Server 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Applications Infrastructure Configuration (exam 70-643) Windows Server 2008 is considered to be the most complete Microsoft server operating system released to date. Windows Server 2008, along with Internet Information Services 7.0, provides an easy-to-manage platform to  more...

Terminal Services Resource Access in Windows 2008 ...Services Resource Access in Windows 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Applications Infrastructure Configuration (exam 70-643) The Terminal Services feature included in Windows Server 2008 enables users to remotely access Windows based programs, installed on a terminal server, by using the Internet or from their own corporate network. New  more...

Configure Terminal Services in Windows 2008 ...Services in Windows 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Applications Infrastructure Configuration (exam 70-643) Windows Server 2008, the most complete server release to date, includes many new features and functionalities. New Terminal Services features in Windows Server 2008 enable users to remotely access Windows-based programs that are  more...

Deploying Windows Server 2008 Servers ...deployment service, formerly known as Remote Installation Services. Windows Deployment Services (WDS) enables the remote deployment of Windows operating systems, such as Windows Vista and Windows XP. The Key Management Service (KMS) in Windows Server 2008 simplifies client activation and eliminates the need to perform manual activations on each client. This course is one in a series that covers  more...

Configuring Web Service Protocols in Windows Server 2008 ...MTP service. This course covers the configuration of both services, the benefits and requirements of each, along with important security and authentication configurations that ensure a level of security to meet your company standards. This course is one in a series that covers the objectives for Microsoft exam 70-643: Windows Server 2008 Applications Infrastructure, Configuring. Passing this  more...

Cisco CVOICE 8 0 Transporting Voice Over IP Networks Cisco CVOICE 8.0: Transporting Voice Over IP Networks Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) H.323 gateways are among the most common Cisco IOS voice gateways within Cisco Unified Communications Manager environments. H.323 gateways are the endpoints on a LAN that provide real-time, two-way communications between  more...

Oracle SOA Suite 11g SOA Security Adoption Planning Oracle SOA Suite 11g: SOA Security & Adoption Planning Oracle This course provides an introduction to the topic of securing services and composite applications. It also describe the activities involved in SOA adoption planning.  more...

The Fundamentals of Globalization The Global Context ...ut a common theme is the freer movement of people, goods, services, and ideas around the world. In a globalized world, national borders become porous, as connections between people and organizations are transformed by ever-changing cultural and economic forces. This course focuses on the significance of the global context for business organizations. You'll find out how the social, economic, and  more...

The Fundamentals of Globalization Strategies fo Globalization ...ategies can range from adapting your standard products or services for local needs to obtaining cost advantages by producing in low-cost bases and selling in the most lucrative markets. Opportunities for achieving competitive advantage abound in the global marketplace. However, you must be able to determine which strategies will harness those opportunities most effectively. The goal of any  more...

Protecting and Sharing Excel 2007 Workbooks Protecting and Sharing Excel 2007 Workbooks Microsoft In many organizations, teams and individuals require frequent and possibly simultaneous access to common spreadsheets and workbooks. To meet these demands without affecting efficiency, a number of review, security, and collaboration features are available in Excel 2007. Workbooks, worksheets, and specific data within worksheets, can be  more...

Cisco IUWNE 1 0 Wireless Clients ...lient Administration Utility, as well as the Cisco Secure Services Client that provides IEEE 802.1X user and device authentication. In addition, the course introduces the Cisco Compatible Extensions (CCX) Program, which is a widely supported Cisco program that allows wireless clients to benefit from Cisco innovations. This course maps to the 640-721, Implementing Cisco Unified Wireless  more...

Getting Started with ADO NET Connections Commands ...lopers to create applications that are driven by data and services. This course identifies the various ways to manage ADO.NET connections and also details how to access data by using command objects and the DataReader object. Specific topics covered in the course include and introduction to ADO.NET, defining ADO.NET Connection objects, managing connections with Visual Basic 2008, and using  more...

Using Query Notifications Synchronizing Data With VB 2008 ...Query notifications, coupled with ADO.NET synchronization services, allow developers to create applications with the ability to display up-to-date data at all times. This course examines how to use query notifications with SQL Server and how to enable efficient, remote use of data using synchronization services. Specific topics covered include using query notifications, and SqlDependency and  more...

The ADO NET Entity Framework LINQ ...ered include the ADO.NET Entity Framework, ADO.NET Object Services, the EntityClient Provider and Connection Strings, and the using LINQ and ADO.NET 3.5. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, ADO.NET Application Development 70-561. Passing this exam will earn the learner credit  more...

Data Service Integration With VB 2008 and ASP NET 3 5 ...de developers with the ability to integrate both data and services into an ASP.NET 3.5 Web application. This course identifies the steps for displaying and modifying data in an ASP.NET Web application, by accessing data using data-bound and data source controls, as well as ADO.NET, and utilizing Windows Communication Foundation services. Specific topics covered include using data-bound and data  more...

Getting Started With WCF Getting Started With WCF Microsoft This course introduces the .NET Windows Communication Foundation (WCF) technology and its architecture. It shows how to create a basic WCF service and how to host the service in a managed application, a Windows Service, Internet Information Service (IIS), or Windows Process Application Activation Services (WAS). It also covers how to generate a client proxy  more...

Creating Hosting and Communication in WF with VB 2008 Creating, Hosting and Communication in WF with VB 2008 Microsoft Visual Studio 2008 and the .NET Framework 3.5 give developers the tools to create a variety of Windows Workflow Foundation (WF) applications. This course explores how to create and configure WF applications using Visual Studio 2008. Specific topics covered include creating and hosting workflows, managing the workflow lifecycle,  more...

Transactions Compensations and Runtime Services in WF with VB 2008 ...Services in WF with VB 2008 Microsoft Visual Studio 2008 and the .NET Framework 3.5 provide developers with a variety of ways to manage transactions, compensations, and runtime services in Windows Workflow Foundation (WF) applications. This course explores how to use these techniques to control the way WF applications manage a large number of simultaneous tasks, and also implement  more...

NET Framework 4 0 Data Integration with VB 2010 ...de developers with the ability to integrate both data and services into an ASP.NET 4.0 Web application. This course identifies the steps for displaying and modifying data in an ASP.NET Web application, by accessing data using data-bound and data source controls, as well as ADO.NET, utilizing Windows Communication Foundation services as well as how to create and modify a Dynamic Data. Specific  more...

SQL Server 2008 Instance Database Configuration ... SQL Server Configuration Manager for managing SQL Server services, SQL Server network configuration, and SQL Native Client. This course addresses how to configure a SQL Server instance and how to create a new database using SQL Server Management Studio and SQL Server Configuration Manager. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft  more...

Implementing SQL Server 2008 Integration Services ...Services Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) Microsoft SQL Server 2008 offers a combination of powerful Business Intelligence services to help clients develop and manage sophisticated business intelligence solutions. With the Database Engine at its core, SQL Server 2008 offers integration,  more...

Configuring SQL Server 2008 Integration Services Package ...Services Package Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) This course explores the various components that make up an SSIS package. This includes elements of package control flow, such as containers used to provide the structure in packages, the actual tasks that provide the package functionality,  more...

Deploying SQL Server 2008 Integration Services Package ...Services Package Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) This course discusses the deployment and execution of SQL Server Integration Services (SSIS) packages. Once packages have been created, they must be deployed to a production server. This course gives an overview of the package deployment  more...

Implementing SQL Server 2008 Reporting Services Solutions ...Services Solutions Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) SQL Server 2008 Reporting Services provides powerful and flexible solutions for enterprise reporting needs. This course introduces the reporting services functionality, tools, installation, and enhancements provided by SQL Server 2008. It  more...

Deploying Delivering SQL Server 2008 Reporting Services Reports ...Services Reports Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) This course discusses features and tasks performed by administrators when working with SQL Server 2008 Reporting Services (SSRS) reports and content. After reports have been created and formatted, it is time to make them available to the  more...

Maintaining SQL Server 2008 Reporting Services ...Services Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) Administration and maintenance of Microsoft SQL Server 2008 Reporting Services and its components is key in providing customers and clients access to the Business Intelligence information they need. This course outlines the tools used and tasks  more...

Implementing SQL Server 2008 Analysis Services Solutions ...Services Solutions Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) SQL Server 2008 Analysis Services gives you the opportunity to take the vast amount of information in your databases and analyze it so that you can use the information to improve your overall business. This course will introduce you to SQL  more...

Querying Cubes Working with Data Mining in SSAS ... Maintenance (Exam 70-448) SQL Server 2008 Analysis Services takes relational data and provides a robust way to analyze it in a meaningful way through MDX queries and data mining. This course will introduce the fundamentals of querying multi-dimensional data. It will introduce the MDX language which used to query multi-dimensional data. This includes a discussion on how to create a basic  more...

Managing SQL Server 2008 Analysis Services Solutions ...Services Solutions Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) SQL Server 2008 Analysis Services provides a powerful solution for analyzing extremely large amounts of data in a relational database. This course looks at Analysis Services from a management perspective. It outlines the considerations  more...

Managing SSIS Packages in SQL Server 2008 ... This course discusses managing SQL Server Integration Services (SSIS) packages. Once packages have been created, they must be deployed to a production server and then managed by administrator and users. This course gives an overview of the logging feature and how to use it to enable logging on packages, the event handling process in Integration Services, and the debugging options used. The  more...

Oracle Database 11g Using Exceptions Subprograms JDeveloper REF Cursors Oracle Database 11g: Using Exceptions, Subprograms, JDeveloper & REF Cursors Oracle To recognize ways to handle unanticipated errors in PL/SQL, write stored procedures and functions, deploy Java applications and Web services, and use cursor variables.  more...

Oracle Database 11g Using AWR Defining Problems ...load Repository (AWR) is the infrastructure that provides services to Oracle Database 11g components that collect, maintain, and utilize statistics for problem detection and self-tuning purposes. This course explains how to create and manage AWR snapshots, and demonstrates how to use the snapshots to generate individual AWR reports as well as AWR compares period reports. It discusses the  more...

Oracle Database 11g Metrics Alerts Baselines AWR Tools Services ...cle Database 11g: Metrics, Alerts, Baselines, AWR Tools & Services Oracle Metrics, alerts, baselines, and thresholds are monitoring objects that can be used to monitor and manage the performance tuning of an Oracle Database 11g environment. Automatic Workload Repository (AWR) based tools can be used to tune automatic maintenance tasks and generate and read ADDM and ASH reports. This  more...

Oracle Database 11g Configure Manage Use Services in RAC ...Services in RAC Oracle A service is a grouping of related tasks within a database with common functionality, quality expectations, and priority relative to other services. It provides a single-system image for managing competing applications running within a single instance and across multiple instances and databases. Using standard interfaces, such as the Database Configuration  more...

Oracle Database 11g Oracle Net Services Listener Security ...Services & Listener Security Oracle When considering Oracle security, you must also consider the security of the listener, which is the gateway to the network and the network itself. This course describes the items on the client, listener, and network security checklists. It demonstrates how to secure administration of the network, restrict access by IP address, and encrypt network  more...

Oracle Database 11g Firewalls Oracle Connection Manager and SQL Plus Security ...intranet against an Internet attack and ease of access to services by both Internet and intranet clients. This course describes how firewalls are used to restrict network access and the guidelines for positioning servers within firewalls. It also explores how to configure Oracle Connection Manager to accept or reject connection requests and log connection events, and how to read connection  more...

Oracle Database 11g R2 Oracle Scheduler Secure Backup ...Backup module, this offers a low-cost database backup Web services storage option rather than maintaining a local backup infrastructure. This course demonstrates how to use Oracle Schedule to create email notifications, create file watchers and create and manage remote database and multiple destination jobs. It also discusses the Oracle Secure Backup Cloud module. This course is one of a series  more...

Operations Mangement Inventory Management ...om line while ensuring their ability to make products and services available to their customers. Although inventory management is commonly associated with the manufacturing sector, many of its concepts and tools can also be applied to the service industry. This course deals with the key aspects of inventory management in a manufacturing or a service organization. It walks the learner through  more...

Operations Management Forecasting Capacity Planning ... Capacity Planning Customer demand for products and services changes constantly. Forecasting and capacity planning ensure that resource are managed so that customer demand is met in the right amount, at the right time, with the right quality. Demand forecasting helps companies determine the supply of products and services needed to meet customer demand. When the supply requirements are  more...

Operations Management Operations Scheduling ...ces, equipment, and facilities - to produce the goods and services needed to meet forecasted customer demand. Two important activities within the scheduling function are loading and sequencing. Loading means assigning production-related work to appropriate organizational resources. Sequencing establishes the order for performing the work needed to meet production priorities and targets. These  more...

Operations Management Management of Quality ...wo important goals of operations - producing products and services to customers' satisfaction, and helping the organization achieve its financial goals. Operations managers set out performance objectives to achieve these goals and measure the organization's quality-related performance against those objectives. A variety of best practice principles, tools, and techniques are used to manage and  more...

Operations Management Facilities Planning Management ...stem, and the processes used for creating its products or services. When choosing the location and layout of a facility, service facility managers must be mindful of how products or services are delivered, so that customers leave with a great experience. This course introduces the goals, processes, and strategic considerations of facilities management and discusses what to consider when  more...

Protecting Windows 7 Against Malware Vulnerabilities ... to block unwanted content, but allow needed programs and services to be accessed. Also covered are the configuration options provided by the Advanced Security Snap-In, which provides advanced rules and monitoring settings for remote or standalone client systems but can also be configured through Group Policy in the Enterprise environment. To ensure overall vulnerability management of the  more...

Developing a Customer-Focused Sales Approach ...ons base their sales approaches on their own products and services, the duration and scope of their sales cycle, and other internal considerations that do not effectively meet the needs of their customers. But wouldn't placing the customer at the center of the equation generate better results? The short answer is yes. A customer-focused sales approach is structured around the customer's  more...

Programmatically Working with Permissions the BCS Service Mode Programmatically Working with Permissions & the BCS Service Mode Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into  more...

SharePoint Features Solutions SharePoint Features & Solutions Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into WCF Data Services, REST, SharePoint  more...

NET Framework 4 Data Integration with C 2010 ...de developers with the ability to integrate both data and services into an ASP.NET 4 Web application. This course identifies the steps for displaying and modifying data in an ASP.NET Web application, by accessing data using data-bound and data source controls, as well as ADO.NET, utilizing Windows Communication Foundation services as well as how to create and modify a Dynamic Data. Specific  more...

Getting Started With ADO NET 4 Connections Commands Using C 2010 ...lopers to create applications that are driven by data and services. This course identifies the various ways to manage ADO.NET connections and also details how to access data by using command objects and the DataReader object. Specific topics covered in the course include an introduction to ADO.NET, defining ADO.NET Connection objects, managing connections with Visual C# 2010, and using ADO.NET  more...

Monitor Network Infrastructure in Windows Server 2008 ...n (Exam 70-642) With the wide array of server roles and services provided in Windows Server 2008, it is more important than ever to adequately fine-tune and monitor the server's configuration and performance. Windows Server 2003 administrators will be familiar with many of the tools included in Windows Server 2008 but will find some key improvements. This course provides a look at the Windows  more...

Cloud Computing Basics Cloud Computing Basics This course provides IT professionals with a working definition of cloud computing, explores the technological precursors of today's cloud as well as the current technologies the cloud is dependant on. Also covered are the benefits and drawbacks of cloud computing for the IT department and business as a whole. It then explores in more detail the different types of  more...

Enterprise Data Cloud Interaction ...prise resources in the cloud and the use of cloud storage services. Cloud storage is of key interest to many consumers as it has a number of advantages over traditional data storage. Cloud-stored data is available from any location that has Internet access. However, depending on the type of business and data, some organizations need to carefully evaluate if and what types of regulations and  more...

Migrating Infrastructure to the Cloud ... analyzing your current infrastructure to inventory data, services, and processes used, as well as identify problem areas that may be addressed through a cloud solution. Upon completion of your analysis, it is time to determine cloud service candidates and match cloud services, as well as look at examples of how to leverage different services to you problem areas. Finally, if all else fails and  more...

Transitional Services: Part I Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...

Transitional Services: Part II Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...

Transitional Services: Part III Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...

Transitional Services: Part IV Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...

Transitional Services: Part V Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...

An Entrepreneur`s Guide To Starting A Medical Billing Company A 25 page self-directed marketing course designed for those interested in establishing a home based medical billing business. Student may submit questions and have materials reviewed. This course is designed to help you establish, and answer questions you have, about starting a home based medical billing business. The course is designed to guide you on how to establish yourself as a medical  more...

Paralegalism Career Overview ...ralegals can assist lawyers in the delivery of many basic services. A paralegal`s general knowledge about the American Legal System and specific knowledge about civil and criminal law can enhance a paralegal`s value in the workplace. Gaining an overview of the law can provide students with insight about this fast-growing area of the law.REQUIRED TEXT: West`s Paralegal Today: The Essentials. 2nd  more...

Manufactured Housing Appraisal/Valuation Course This course will teach each student how to determine the value of a Manufactured Home, using the NADA Manufactured Housing Guide and other methods. This course is designed to allow you to sit for various exams that may lead to Certification. Successful completion of this course will enable the graduate to prepare for various exams that may lead to becoming a Certified Manufactured Home Appraiser.  more...

Overview of Legal Nurse Consulting This course is designed for registered nurses interested in Legal Nurse Consulting. In this introductory course you will examine the necessary skills and knowledge, review various jobs and services and find internet resources for learning and practicing Legal Nurse Consulting.  more...

Cisco CCNA Complete Set This complete set of 12 Units is designed to teach the student the necessary materials and understanding of Cisco Routers and to prepare the student to take the Cicso Certified Network Associates exam to gain the IT certification of CCNA. This course covers Cisco training preparatory to taking the CCNA exams. Subjects covered are Cisco CCNA Internetworking Fundamentals, the OSI Reference Model,  more...

Take Control of IIS ...s how to install and configure Microsoft 2000 Web and FTP services. Do you need to set up a Web server for your home, small office, or corporation? This course shows, using a real-time, full-screen display, everything you need to do set up Web and FTP servers with the Microsoft 2000 or NT operating systems. All the procedures you need are shown just as you would perform them using your own  more...

Choosing a Childcare Provider Course description -- There are numerous options from which to choose a child care provider, and ita ™s important to find the one that meets your needs the best. This course has guidelines and tools for identifying the essential services that you should expect, determining the competence of the child care staff, matching a childa ™s needs with the providera ™s capabilities, and  more...

Information Technology Infrastructure Library (ITIL) ...anagement Incident Management Financial Management for IT Services Problem Management Capacity Management Change Management IT Service Continuity Management Release Management Availability Management Configuration Management Learner-friendly technology Get introduced to ITIL using our award-winning learner navigation controls. For Organizations Create momentum for your ITIL initiatives  more...

Search Engine Competency Assessment-Level 1 (SECA Basic Certification) SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.  more...

Planning & Implementing an Active Directory Infrastructure (70-294) In this newly released coursed you will learn all you need to know about planning and implementing an Active Directory Infrastructure for your Windows 2003 network. In this new course, you will learn how to plan and implement Active Directory Services in your Windows 2003 Server environment. You will also learn how to plan and implement an Active Directory Infrastructure. You will also get a  more...

Designing a Windows Server 2003 Active Directory & Network Services Infrastructure (70-297) ...ill learn about designing an Active Directory and Network Services Infrastructure for a Windows 2003 network. In this newly released coursed you will learn all you need to know about designing an Active Directory and network services Infrastructure for your Windows 2003 network. This course is designed to teach the student about Designing Active Directory & Network Services Infrastructure for  more...

Cisco CCNA WAN Protocols HDLC, PPP ...services, Point-to-Point Protocol, SDLC, HDLC and DDR supported topologies. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces you to the various WAN services, such as Frame Relay, ISDN, and X.25. It explains the connection parameters provided by a service  more...

Cisco CCNA LAN Switching ...layer uses the connectionless and the connection-oriented services that bridge the MAC sublayer to the upper layer protocols. The MAC address is added to a frame at the MAC sublayer. The unit also covers various types of LAN technologies such as Ethernet, Token Ring, and Fiber Data Distributed Interface (FDDI). Ethernet is a LAN technology that allows any directly connected device to transmit  more...

Shipping with Dry Ice This course, "Shipping with Dry Ice", has been designed with specific exercises related to the transportation of dry ice ("carbon dioxide, solid") by air from a shipper`s perspective. Our 10 step approach encompasses all of the activities which must be addressed when preparing dry ice for shipment by air. This course can be completed as quickly as you care to, depending on how much time you can  more...

SQL Server 2000 Data Warehousing This course will teach you the knowledge and skills necessary to design a data warehouse and to populate data marts by using Data Transformation Services (DTS) in Micorsoft SQL Server 2000 This course will teach you the ins and outs of in Micorsoft SQL Server 2000 by providing the knowledge and skills necessary to understand the underlying design and principles of a data warehouse. You will  more...

7 Steps to A Lot More Sales ...all types of industry retail, wholesale, manufacturing, services and professional practices. User is given 1 year access to this course. 7 Steps to A Lot More Sales The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover ?hidden? sales opportunities within their business. Upon completion  more...

Accelerate your Business Growth--Instructor-Led ...course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will  more...

Accelerate your Business Growth--Self-Directed ...course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will  more...