Online Six Sigma Champion eLearning - Training Resources
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From 123-CBT Computer Based Training
Introduction to Six Sigma
When launching General Electric's quality effort in 1995, Jack Welch, the then chairman and legendary champion for the cause of Six Sigma, strongly encouraged his chief employees to become "passionate lunatics" about Six Sigma. Welch's adoption of Six Sigma, and General Electric's ensuing success, greatly contributed to Six Sigma's recognition as a powerful method for business improvement in
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Introduction to Six Sigma
Six Sigma Projects and Project Teams
"Managers are people who do things right, while leaders are people who do the right thing," says Warren Bennis, Ph.D. in his book "On Becoming a Leader." Champions are leaders. Selecting the right Six Sigma projects and the right people, and leading them to achieve business goals, is vital to the leadership of Champions. This course deals with these important roles of Champions. It also provides
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Advanced Six Sigma The Define Phase of DMAIC

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Use DMAIC to resolve problems.
Finding & Engaging the Six Sigma Champion within a Company.
Setting project expectations regarding duration, time involved, and results to expect.
Establish Kano model as a key tool for customer satisfaction.
Specify and agree on the customer's Critical to Quality (CTQ) characteristics.
Understand the 5 Why technique and how it helps in understanding
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