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Creating Outstanding Online Help A Self-Directed Study Software Industry on-line e-learning cbt (computer based)study at homecourseware This course is for you if you have some experience as a Technical Writer (but not much creating online help)and are looking to enhance your skill set. This course demonstrates - through self-directed study - the initial process of creating effective online help by starting with a solid outline. more...
Creating Outstanding Online Help Principles and Practice Software Industry on-line e-learning cbt (computer based)study at homecourseware If you have little or no experience in creating online help this course is for you. It includes instruction about basic principals and practices and allows the student to create an online help system outline with the assistance of a a side-by-sidea editor. NOTE: If you have experience as a Technical Writer - but not much creating online help - and are looking to enhance your skill set, another more...
Negotiating for the Sales Professional on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- An effective sales professional knows how to meet customer needs while assuring reasonable terms and profit for his or her own company. This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this more...
Succeeding as a Supervisor on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- A supervisor is a critical player in an organizationa s success. Here is where the most valuable resources, particularly the workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the work more...
Rx Success Complete Guide to Medical Math for the Health Care Professional Crane on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... reading each topic introduction you will understand each skill and how to recognize those specific types of problems. Sample Problems - Sample problems are worked out step-by-step for you to use as guidelines when performing your own calculations. Tutor Sheetsa we bring you this exclusive learning tool. Every Tutor Sheeta problem guides you through each step just as if you had your own more...
Negotiate to Win on-line e-learning cbt (computer based) ...skill in business is negotiation. It`s all about getting what you want, every time. The responsibility to learn how to negotiate is all yours. It`s not up to your boss or colleagues or spouse or customers. So get started!Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, more...
Search Engine Competency Assessment-Level 1 (SECA Basic Certification) on-line e-learning cbt (computer based)study at homecourseware SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State Universitymore...
From Serebra Learning Corporation
Microsoft Word 97 voor beginners on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...d hoe u met Microsoft Word 97 kunt werken. In deze unieke Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover more...
Basiskennis voor Microsoft Windows NT 4.0 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...et Windows NT Workstation 4.0 kunt werken. In deze unieke Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover more...
Microsoft Word 97 voor gevorderden on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...d hoe u met Microsoft Word 97 kunt werken. In deze unieke Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover more...
Microsoft Excel 97 voor beginners on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ... hoe u met Microsoft Excel 97 kunt werken. In deze unieke Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover more...
Microsoft Excel 97 voor gevorderden on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ncties van Microsoft Excel 97 kunt werken. In deze unieke Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover more...
Microsoft PowerPoint 97 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...u met Microsoft PowerPoint 97 kunt werken. In deze unieke Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover more...
Microsoft Access 97 - Deel 1 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...rosoft Access 97 Diploma voor gevorderden. In deze unieke Skill Builder-cursus wordt met vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover u more...
Microsoft Access 97 - Deel 2 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...rosoft Access 97 Diploma voor gevorderden. In deze unieke Skill Builder-cursus wordt met vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover u more...
Microsoft Outlook 97 - Deel 1 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...osoft Outlook 97 Diploma voor gevorderden. In deze unieke Skill Builder-cursus wordt met vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover u more...
Microsoft Outlook 97 - Deel 2 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...osoft Outlook 97 Diploma voor gevorderden. In deze unieke Skill Builder-cursus wordt met vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover u more...
INDIVIDUAL Training for WordPerfect 8 for Windows on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course presents the basic concepts for WordPerfect 8. This course also has an optional Skill Assessment mastery test that measures the participant's skill level. more...
Business In Sight Series: Account Ability on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ers, consultants and professionals develop a key business skill, - the ability to read and interpret a company's financial statements. Originally developed by PriceWaterhouseCoopers this unique and award winning course has received the Xebec approach to meet new accounting standards with a new graphical look and feel. Set in the context of a detective thriller featuring private eye Philip more...
Communication Skills: Report Writing on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd MAXIM TRAINING Writing effective reports is a core work skill. In the age of technology it is still one of the most important means of communication. This course explores some of the key factors that make a report EFFECTIVE. It provides a step-by-step guide to writing a report, from planning through to revising/editing. You'll find the course valuable if you're using a word processing package, more...
Face to Face Communications : Active Listening on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course will help you sharpen up your active listening skills. It will help you give and receive the right message and make the most of every conversation you're involved in. Developing excellent communication skills requires investment, but the payoff is a solid understanding more...
Presentation Skills : Handling Questions on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! Question sessions are often your final opportunity to grasp these opportunities to shine. This course will give you the skills and confidence you need for handling more...
Face to Face Communications : Making a Contribution to a Meeting on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...skill. The best ideas in the world can only be transformed into realities when they're shared and understood. Meetings are the primary tool businesses use for group communication. This course shows you how to make meetings as productive as possible. It demonstrates how careful preparation ensures you get the best out of meetings and shows how you can make a positive contribution by more...
Face to Face Communications : Effective Questioning on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course focuses on the art of questioning. It examines the difference between open and closed questions and when to use them for best effect. It demonstrates how to use strategic questioning techniques to defuse a difficult situation, encourage participation, build empathy and check more...
Face to Face Communications : Non-verbal Communication on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course will help you sharpen your communication skills. It will show you how to interpret other people's body language and tone, ensuring that you receive the right message. It will also help you to develop an awareness of the signals that you send out, giving tips and hints on more...
Face to Face Communications : Making your Point Positively on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course concentrates on the art of getting heard and putting your point across. It will help you make the most and the best of every communication and discussion you're involved in, by highlighting communication problems and giving tips on how to overcome them. Developing excellent more...
Face to Face Communications : Face to Face Role Play on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course gives you the opportunity to practise and explore your listening, questioning and non-verbal communication skills in a comprehensive and entertaining simulation Developing excellent communication skills requires investment, but the payoff is a solid understanding between you more...
INDIVIDUAL Training for Lotus 1-2-3 Millennium on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course presents the basic concepts for Lotus 1-2-3: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level. more...
INDIVIDUAL Training for Word Pro Millennium on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course presents the basic concepts for Word Pro - Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level. more...
INDIVIDUAL Training for Freelance Graphics Millennium on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course presents the basic concepts for Lotus Freelance: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level. more...
INDIVIDUAL Training for Approach Millennium on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course presents the basic concepts for Lotus Approach: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level. more...
INDIVIDUAL Training for Organizer Millennium on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course presents the basic concepts for Lotus Organizer: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level. more...
Recruitment & Selection Series: Interview Practice on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd If you are judged on the success of your team, it's in your interest to hire the best people for the job. But when you're interviewing eager candidates, how do you know if the person who seems so ideal will actually deliver? Structuring interview questions effectively is a valuable skill to acquire, if you want to gain the most out of an interview. One method of doing this is with the "Question more...
Assertivness Skills Series: What is Assertiveness on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...e ability to communicate clearly is an essential business skill. People produce their best work when they communicate openly, honestly and with respect. But when stressful situations arise, even the best communicator may behave like a steamroller or a snivelling wreck. Assertiveness can enhance the communication skills that lead to peak performance; aggression can give way to healthy, more...
KAZ (Keyboard AZ) Typing Tutor on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ever-changing and challenging economic climate employees' skills have never had a more direct impact on the bottom line of a business. Increased productivity through learning is the key to competitive advantage and what skill could be more fundamental to productivity than typing? Most employees will work with a PC keyboard to get the job done. Outlook, Word and PowerPoint are the most more...
Microsoft Windows 95 Advanced Topics on-line e-learning cbt (computer based) This multimedia self-paced learning course will explore advanced features of Windows 95. The unique Skill Builder instruction utilizes text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key skills and guide you back to more...
Microsoft Word for Windows 95 Fundamentals on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ord for Windows 95. Users will see how they can apply the skills taught to their own documents in their workplace. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key more...
Microsoft Word for Windows 95 Advanced Topics on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ced course will instruct you on working with the advanced skills necessary to maximize your productivity with Microsoft Word for Windows 95. NETG's unique Skill Builder instructional approach uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each more...
Microsoft Excel for Windows 95 Fundamentals on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This multimedia self-paced learning course will show how Excel 95 can make everyday tasks simpler and less time consuming. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key more...
Microsoft Excel for Windows 95 Advanced Topics on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ing course will instruct you on working with the advanced skills of Excel 95 necessary to maximize your productivity. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key more...
Microsoft PowerPoint for Windows 95 Fundamentals on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This multimedia self-paced learning course will instruct you to perform key PowerPoint functions to create eye-catching presentations. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your more...
Microsoft Access for Windows 95 Fundamentals on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ... working with Microsoft Access for Windows 95. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery more...
Microsoft Project for Windows 95 Fundamentals on-line e-learning cbt (computer based) ...working with Microsoft Project for Windows 95. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery more...
Microsoft Windows NT 4.0 User Fundamentals on-line e-learning cbt (computer based) ...ing with Microsoft Windows NT 4.0 Workstation. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery more...
Microsoft Word 97 Proficient User on-line e-learning cbt (computer based) ...nstruct you on working with Microsoft Word 97. The unique Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery modules more...
Microsoft Word 97 Expert User on-line e-learning cbt (computer based) ...th the advanced features of Microsoft Word 97. The unique Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery modules more...
Microsoft Excel 97 Proficient User on-line e-learning cbt (computer based) ...struct you on working with Microsoft Excel 97. The unique Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery modules more...
Microsoft Excel 97 Expert User on-line e-learning cbt (computer based) ... features and functions of Microsoft Excel 97. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery more...
Microsoft PowerPoint 97 on-line e-learning cbt (computer based) ...t you on working with Microsoft PowerPoint 97. The unique Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery modules more...
Microsoft Access 97 - Part 1 on-line e-learning cbt (computer based) ...se is the first of a two part series which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized more...
Microsoft Access 97 - Part 2 on-line e-learning cbt (computer based) ...e is the second of a two part series which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized more...
Microsoft Outlook 97 - Part 1 on-line e-learning cbt (computer based) ...se is the first of a two part series which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized more...
Microsoft Outlook 97 - Part 2 on-line e-learning cbt (computer based) ...e is the second of a two part series which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized more...
Microsoft FrontPage 97 Fundamentals on-line e-learning cbt (computer based) ...ct you on working with Microsoft FrontPage 97. The unique Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery tests at more...
Microsoft FrontPage 97 Advanced on-line e-learning cbt (computer based) ...e is the second of a two part series which will cover the skills necessary for the Expert User certification exam for Microsoft FrontPage 97. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow more...
Managing Challenges in Customer Service on-line e-learning cbt (computer based) ... of handling all of these calls and customers with speed, skill, accuracy, and composure. This course helps CSAs to manage these challenges successfully. It teaches CSAs effective techniques for handling aggressive callers, such as controlling, outraged, and threatening customers. It also teaches CSAs practical methods of managing nonaggressive but nonetheless difficult callers, such as more...
Essentials of External Consulting on-line e-learning cbt (computer based) ...ion. For such a role, you'll need excellent client-facing skills. These include communication and listening, presenting, report-writing, meetings and negotiation. Combining this with, in equal measure, qualities of leadership, creativity, and emotional intelligence. In this course, you'll find out more about the role of an external consultant. You'll also see how, with the key skills and more...
Working Collaboratively Assert Your Influence on-line e-learning cbt (computer based) Working Collaboratively: Assert Your Influence, is the eighth of fourteen courses in this curriculum. After the completion of this course you will be able to list the benefits of influencing and contrast the skill of influencing with controlling and advising. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating more...
Presenting to Succeed on-line e-learning cbt (computer based) ...to account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a simple but powerful method for selecting the right content, and then structuring it. Controlling nerves is an important part of preparing, and this course helps you to remove anxieties in the presentation environment by making sure that more...
Effective Listening Skills Simulation on-line e-learning cbt (computer based) ...ve listening into successful communication requires great skill, awareness and practice. In the course of this simulation, you will attend a day-long seminar, studying the topic of Effective Listening Skills through various exercises, lectures, quizzes and small-group activities. The day's events will be guided by an instructor, and your fellow conference attendees will be business more...
Giving Feedback A Manager s Guide on-line e-learning cbt (computer based) ...the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the feedback process, detailing five logical more...
Developing as a Manager The Many Roles of a Manager on-line e-learning cbt (computer based) This course introduces the multi-faceted role of an effective manager. A series of self evaluation exercises assist the participant to create a personal development plan to enhance their current managerial skill set. All levels of professionals who supervise the performance of other staff members. more...
Successful Coaching Relationships on-line e-learning cbt (computer based) ...skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of styles to suit both the more...
The Potential of Self-directed Learning on-line e-learning cbt (computer based) ...you. Find out what you can do to take control of your own skill and career development. Learn to identify resources, build relationships, assess your organization's support for self-directed learning and manage and assist other self-directed learners and self-directed teams. What you've learned in school is not enough. It's time to take control of your own learning. Managers, supervisors and more...
Knowledge as Strategy Performance Improvement on-line e-learning cbt (computer based) In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating more...
Communicating with Power and Confidence on-line e-learning cbt (computer based) Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only more...
CCNT Local Area Networks v6 Part 3 on-line e-learning cbt (computer based) This course teaches Network Management and the tools and protocols associated with that. It also covers advanced network technologies including circuit switched services and packet switched services. A high level of computer skill is not required but learners will probably have had prior experience in the installation, support, and troubleshooting of computer networks. more...
CCNT Local Area Networks v6 Part 2 on-line e-learning cbt (computer based) This course covers transmission techniques and media. LAN components and Internetworking components are also taught. This course also covers access connectivity devices. A high level of computer skill is not required but learners will probably have had prior experience in the installation, support, and troubleshooting of computer networks. more...
CCNT Local Area Networks v6 Part 1 on-line e-learning cbt (computer based) This course introduces LAN technologies and teaches LAN topologies. It also introduces LAN standards and covers the TCP/IP Protocol suite and IEEE standards. A high level of computer skill is not required but learners will probably have had prior experience in the installation, support, and troubleshooting of computer networks. more...
Microsoft Office 2000 - Beginning Access on-line e-learning cbt (computer based) To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of planning and creating a database, creating tables and forms, and entering and querying data End-users seeking to become familiar with Microsoft Access 2000; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Access 2000 at Core level more...
Microsoft Office 2000 - Intermediate Access on-line e-learning cbt (computer based) To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of creating and enhancing a report, working with queries, and integrating data End-users seeking to become familiar with Microsoft Access 2000; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Access 2000 at Core level more...
Microsoft Office 2000 - Advanced Access on-line e-learning cbt (computer based) To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of modifying and enhancing a table, a form, working with Access tools, and integrating Access with the Web End-users seeking to become familiar with Microsoft Access 2000; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Access 2000 at Core level more...
Novell GroupWise 5 User Fundamentals on-line e-learning cbt (computer based) This Skill Builder course is intended for end users who plan to use Novell GroupWise 5 to send and receive electronic mail organize messages schedule meetings create and use rules.  more...
Microsoft Internet Explorer 3.0 Fundamentals on-line e-learning cbt (computer based) This Skill Builder course introduces the basics of the Internet and Microsoft Internet Explorer 3.0. End Users will learn to use the capabilities of Microsoft Internet Explorer for accessing sites on the Internet; sending and receiving e-mail messages; downloading and saving files from the Internet; accessing various news groups and searching for information on the Internet.  more...
Microsoft Exchange 5.0 User Fundamentals on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...Skill Builder course will instruct you to use the fundamental capabilities of Microsoft Exchange for sending and receiving electronic mail messages; store and organize mail messages; use folders to organize items; work with public folders; use the Inbox and Out Of Office Assistant; use and create forms; and understand the basic capability of using Exchange remotely and accessing Microsoft more...
Assertivness Skills Series: Aggressive and Passive Behaviour on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...e ability to communicate clearly is an essential business skill. People produce their best work when they communicate openly, honestly and with respect. But when stressful situations arise, even the best communicator may behave like a steamroller or a snivelling wreck. Assertiveness can enhance the communication skills that lead to peak performance; aggression can give way to healthy, more...
Lotus Notes R4.5 - Calendaring, Scheduling & Internet Access on-line e-learning cbt (computer based) This Skill Builder course will provide an understanding of the additional capabilities of Lotus Notes 4.5 for navigating the Web; using the calendar assigning tasks and scheduling meetings.  more...
From Bartending Pros
Bartending to the Max Online on-line e-learning cbt (computer based) ...y, profits and staff issues. Bartending requires many skills, including an excellent memory, proficiency at multi-tasking, tremendous patience and talents beyond the making of cocktails. Because there are jobs of all skill levels, anyone can become a bartender. In addition to learning the basics of tending bar, this course emphasizes ethics and customer service, which is invaluable more...
From 123-CBT Computer Based Training
Oracle SQL PL SQL Using Procedure Builder Curriculum on-line e-learning cbt (computer based)cd rom ...management applications. This curriculum consists of four Skill Builder courses: Course 61110 Oracle SQL: Basic SELECT Statements Course 61111 Oracle SQL: Data Retrieval Techniques Course 61112 Oracle SQL: DML and DDL Course 61113 Oracle PL/SQL: Basics Certification: This curriculum will help candidates prepare for test 1Z0-001, which applies towards the following Oracle Certified Professional more...
Linux Technology Overview Curriculum on-line e-learning cbt (computer based)cd rom ...tem administration tasks. This curriculum consists of two Skill Builder courses: Course 13611 Linux Technology Overview Part 1: Technical and Business Considerations Course 13612 Linux Technology Overview Part 2: Features for Users Learn To See individual course descriptions for specific course objectives and scope. Audience The audiences for this curriculum include technical managers more...
NDS 8 0 Advanced Tools Diagnostics Curriculum on-line e-learning cbt (computer based)cd rom ...olve common NDS issues. This curriculum consists of three Skill Builder courses: Course 82731 Advanced NDS Tools and Diagnostics Part 1 Course 82732 Advanced NDS Tools and Diagnostics Part 2 Course 82733 Advanced NDS Tools and Diagnostics Part 3 Certification: This curriculum prepares candidates for exams 50-648, 50-651, and covers the Certified Directory Engineer Program (CDE). Learn To: more...
BizTalk Server 2000 Curriculum on-line e-learning cbt (computer based)cd rom ...zTalk Document Tracking. This curriculum consists of five Skill Builder courses: Course 74310 Microsoft BizTalk Server 2000: Part 1 - Introduction to BizTalk Server 2000 Course 74311 Microsoft BizTalk Server 2000: Part 2 - Documents: Mapping, Managing, Submitting Course 74312 Microsoft BizTalk Server 2000: Part 3 - Monitoring and Orchestration Course 74313 Microsoft BizTalk Server 2000: Part 4 more...
ISA Server 2000 Curriculum on-line e-learning cbt (computer based)cd rom ...ache policy and settings. This curriculum consists of two Skill Builder courses: Course 74110 Microsoft ISA Server 2000 Part 1: Setup and Access Policies Course 74111 Microsoft ISA Server 2000 Part 2: Enterprise Deployment Considerations Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes IT more...
ISA Server 2000 Curriculum on-line e-learning cbt (computer based)cd rom ...ache policy and settings. This curriculum consists of two Skill Builder courses: Course 74110 Microsoft ISA Server 2000 Part 1: Setup and Access Policies Course 74111 Microsoft ISA Server 2000 Part 2: Enterprise Deployment Considerations Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes IT more...
SQL Server 2000 Database Admin Part 5 Maint SQL Server 2000 on-line e-learning cbt (computer based)cd rom Course Overview This is the last course in a five part series that deals with managing, monitoring, and troubleshooting SQL Server 2000. Learn To Identify guidelines for configuring SQL Server Agent. Identify guidelines for using SQLAgentMail and SQL Mail. Configure a Microsoft Outlook Exchange profile for your administrative account. Identify the goals of SQL Server 2000 monitoring. more...
Java Exceptions Assertations on-line e-learning cbt (computer based)cd rom ... Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.10 CEUs Language Options: US English Total Learning Time: 1.5 hours Objectives: Unit 1: Introducing Exceptions and Assertions Identify key concepts related more...
Java Exceptions Assertations on-line e-learning cbt (computer based)cd rom ... Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.10 CEUs Language Options: US English Total Learning Time: 1.5 hours Objectives: Unit 1: Introducing Exceptions and Assertions Identify key concepts related more...
Advanced OOP Java Concepts on-line e-learning cbt (computer based)cd rom ... Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.20 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Object Lifetime Identify key concepts related to class more...
Advanced OOP Java Concepts on-line e-learning cbt (computer based)cd rom ... Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.20 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Object Lifetime Identify key concepts related to class more...
Intro to Object-Oriented Programming with Java on-line e-learning cbt (computer based)cd rom ... Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: Classes, Objects, and Arrays Identify advantages of using more...
Intro to Object-Oriented Programming with Java on-line e-learning cbt (computer based)cd rom ... Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: Classes, Objects, and Arrays Identify advantages of using more...
Java Operations Flow Control on-line e-learning cbt (computer based)cd rom ... Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.30 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Data Type Conversion and Operators Identify code that performs more...
Java Operations Flow Control on-line e-learning cbt (computer based)cd rom ... Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.30 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Data Type Conversion and Operators Identify code that performs more...
Java Concepts on-line e-learning cbt (computer based)cd rom ... Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.60 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Java Platform Concepts Identify key features of the Java language. more...
Java Concepts on-line e-learning cbt (computer based)cd rom ... Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.60 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Java Platform Concepts Identify key features of the Java language. more...
IBM DB2 Universal Database V6 1 App Devel Curriculum on-line e-learning cbt (computer based)cd rom ...ams 509 and 511. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to apply this knowledge to developing DB2-based applications, including using application objects such as schemas, user-defined types and functions, and more...
IBM DB2 Universal Database V6 1 App Devel Curriculum on-line e-learning cbt (computer based)cd rom ...ams 509 and 511. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to apply this knowledge to developing DB2-based applications, including using application objects such as schemas, user-defined types and functions, and more...
IBM DB2 Universal Database V6 1 Admin Curriculum on-line e-learning cbt (computer based)cd rom ...ams 509 and 510. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to plan, implement and maintain new and existing DB2 databases. This curriculum consists of 2 Skill Builder courses: Course 13431 IBM DB2 Universal more...
IBM DB2 Universal Database V6 1 Admin Curriculum on-line e-learning cbt (computer based)cd rom ...ams 509 and 510. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to plan, implement and maintain new and existing DB2 databases. This curriculum consists of 2 Skill Builder courses: Course 13431 IBM DB2 Universal more...
Windows NT 4 0 User Fundamentals on-line e-learning cbt (computer based)cd rom ...ing with Microsoft Windows NT 4.0 Workstation. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery more...
Sales Skills Effectively Closing a Sale on-line e-learning cbt (computer based)cd rom ...Skills: Effectively Closing a Sale, you will learn how to focus on clients' key issues when speaking to them, why product demonstrations are beneficial, and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close more...
Microsoft FrontPage 2003 Expert User on-line e-learning cbt (computer based)cd rom ...skills of working with FrontPage, including web components and style sheets, advanced forms