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From Online Training Directory
Learn MS Explorer 2000 online with eBooks!


...assrooms and hundreds of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All complete eBooks contain full color pages, a linked table of contents, a quick search bookmark section, a glossary of common terms and
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Learn MS Access 2000 online with eBooks!


...assrooms and hundreds of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All complete eBooks contain full color pages, a linked table of contents, a quick search bookmark section, a glossary of common terms and
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Learn MS Excel 2000 online with eBooks!


...assrooms and hundreds of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All complete eBooks contain full color pages, a linked table of contents, a quick search bookmark section, a glossary of common terms and
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Dreamweaver 8 Series
Dreamweaver is a popular and powerful tool to build rich, professional Web sites and Web applications. These courses introduce the new features found in Dreamweaver 8.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use.
Welcome
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Flash 8 Series
Flash is the standard tool for delivering interactivity and animation on Web sites. This series walks you through the new and improved features found in Flash 8. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student.
Welcome to Flash 8 Series Flash is the standard tool
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Sexual Harassment in the Workplace Series
This series replaces course 3462 and 3463. It is developed to educate managers and non-managers about the causes and effects of sexual harassment in the work environment. It looks at the elements that define behavior as harassment, methods that can be used to prevent it from occurring, as well as ways to deal with the situation if it happens. As of 8/17/07, this course complies with the following
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Technical Communication Industry Certificate - Mastery Level
...rces and information that will enable you to advance your skill set to a mastery level. We invite both experienced and novice technical communicators to enhance your skill set and become familiar with the concepts presented in this comprehensive program. After completing all nine modules, you will have gained a well-rounded education allowing you to... Perform effective audience and purpose
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Success Strategies Training Program for Management & Leadership
...zation.
In the 21st Century, and its global economy, the skill of successful managers and leaders is vitally important to an organization`s longevity and success. Whether you are in the service or production business, this course provides a proactive method of effective and efficient success coaching for managers and leaders. In this process, the success of organizational managers and leaders
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Supply Management Contract Writing
...ith suppliers? This new role requires that you have a new skill set contract writing. Yet most purchasers don t know how to write a contract. This is troublesome. Because if you aren t familiar with the advanced techniques of contract writing, you can put your organization at risk and be committed to a poor performing supplier for years. The student can complete their course of study
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Search Engine Competency Assessment-Level 1 (SECA Basic Certification)
...skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.
Search Engine Optimization is
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Pharmacy Technician National Certification Exam Preparation Course


...anations and easy-to-follow sample problems for each math skill you need to learn. Then, we complete your training with lots and lots of homework problems. Miscellaneous Pharmacy Topics ? There are so many areas of Pharmacy to study that we have put together a ?Miscellaneous Topics? section for our students. Don?t get caught without information on Pharmacy Law, Pregnancy Restrictions,
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Office 2007 Series (Fast Track)
Learn quickly the basic details of Office 2007. The new Office package is changing the old interface with new features on an interface now known as the Ribbon. How do you find the commands you already know? What new commands are available in Word, Excel, Outlook, PowerPoint, and Access? Take a look at the changes in Office 2007 and learn how to make the most of them. This self-directed course can
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Negotiate to Win
...skill in business is negotiation. It`s all about getting what you want, every time. The responsibility to learn how to negotiate is all yours. It`s not up to your boss or colleagues or spouse or customers. So get started!Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value,
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Microsoft Certified Application Specialist Office 2007
...osoft Business Certification program, identifies specific skills covering the most in-demand 2007 Microsoft Office system products Microsoft Office Word 2007, Excel 2007, PowerPoint 2007, Access 2007, and Outlook 2007 as well as the Windows Vista operating system. The MCAS certification is replacing the Microsoft Office Specialist or MOS certification for the Office 2007 Suite. The user is
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Legal Transcription Training
...nscriptionists opens up opportunities with those who have skill sets in this area. In addition, large national legal transcription companies now hire home-based transcriptionists. They eagerly await graduates. According to the findings of NFPA ( National Federation of Paralegal Associations)the need for legal assistants is increasing rapidly. The demand is for more than 200,000 individuals who
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Listening Skills for the Workplace
... of why people filter and block communication.
Listening Skills for the Workplace There is an expanding awareness in business of the value of good listening skills. To ignore this important tool in today`s competitive business environment can lead to costly errors, wasted time, an absence of teamwork, unsatisfactory service and misunderstandings at all levels. As the old saying goes, "It pays
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Management & Leadership Continuous Quality Improvement (CQI) Training Program
...zation.
In the 21st Century, and its global economy, the skill of continually improving quality is vitally important to an organization's longevity and success. Whether you are in the service or production business, this course provides a proactive method of effective and efficient Continuous Quality Improvement (CQI). The CQI process takes into account the methodology of Total Quality
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Management & Leadership Decision Support Systems Training Program
...making.
In the 21st Century, and its global economy, the skill of decision making is vitally important to an organization's longevity and success.
This course provides a proactive method of effective and efficient decision making. The decision making process takes into account decision support data. This data includes, but is not limited to demographics, marketing and advertising trends,
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Internet Explorer 7 Series
This series introduces the new look and features of Internet Explorer 7. Learners will be able to securely use this updated web browser to perform searches, print documents, and access streaming content. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student.
Welcome to
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Instructional Design Series
This series will teach the learner the basics of the instructional design process. Learners will discover how to identify the need for instruction and analyze the content to be taught. Best practices for designing, planning, implementing, and evaluating instruction will help prepare the learner to create instructional programs. This self-directed course can be completed within 90 days or sooner
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Innovation in the Workplace
...xt Big Idea for your organization. It s also a critical skill for finding unique solutions to problems and new ways to improve on old processes. This series will help you to build your creativity and encourage it in others in productive ways that help your organization s bottom line. The student will have access to this course for 1 year. This self-directed course can be completed within 90
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How to Analyze a Film Self-Directed
...efines our society. This course will provide you with the skill-sets used by professional film critics and successful screenwriters to see the special qualities that are unique to film and learn the vernacular utilized to discuss films. The self-directed format will permit you to study the material at your own pace. Due to the subjective nature of film, you will find some
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Effective Business Communication Series
...skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design.
Effective Business Communication Series This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to
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Doing Business in China
...sheets and other files to be used as learners apply their skills on the job. Decision Point activities allow learners to work toward an outcome in an interactive environment. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks,
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Doing Business in India
...sheets and other files to be used as learners apply their skills on the job. Decision Point activities allow learners to work toward an outcome in an interactive environment. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks,
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Creating Outstanding Online Help: Principals and Practice (Software Industry)


...ch creating online help - and are looking to enhance your skill set, another course offering - Creating Outstanding Online Help: A Self Directed Study - may be more relevant to your needs.
This course provides the basic information about gathering and streamlining techniques used to create effective online help system outline to use for the software industry, including: needs analysis, viewing
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Creating Outstanding Online Help: A Self-Directed Study (Software Industry)


This course is for you if you have some experience as a Technical Writer (but not much creating online help)and are looking to enhance your skill set. This course demonstrates - through self-directed study - the initial process of creating effective online help by starting with a solid outline.
The major assignment is to create a detailed online help system outline and submit a mini-essay about
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Comprehensive Medical Coding Training


...hat is compensated according to the level of training and skill, and how effectively these skills are used. Such people are employed by hospitals, clinics, doctor offices, health maintenance organizations (HMOs), mental healthcare facilities, insurance companies, law offices, and government agencies. Coders may work from home as independent consultants using medical billing and coding programs
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Complete Guide to Medical Math for the Health Care Professional (Crane)



... reading each topic introduction you will understand each skill and how to recognize those specific types of problems. Sample Problems - Sample problems are worked out step-by-step for you to use as guidelines when performing your own calculations. Tutor Sheets(tm) we bring you this exclusive learning tool. Every Tutor Sheet(tm) problem guides you through each step just as if you had your own
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Bartending to the Max-Online
...ill benefit you throughout life. Bartending requires many skills, including an excellent memory, proficiency at multi-tasking, tremendous patience and talents beyond the making of cocktails. Because there are jobs of all skill levels, anyone can become a bartender. In addition to learning the basics of tending bar, this course emphasizes ethics and customer service, which is invaluable
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Bartending the Easy Way-Online
...tomer service expert and an honest and valuable employee, skills that will help you succeed throughout life. The lessons taught are extremely beneficial to managers, waitresses and novice bartenders, also.
Bartending the Easy Way-Online For those who are serious about becoming a professional bartender, this course could be completed in 1-2 weeks. All aspects of the business are covered and
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Advanced Certificate in Technical Writing
...eliverable. Use the automated quiz generator to test your skill level through each section of the course. In short, students enrolled in the course take the following steps after enrollment: Phase 1 Purchase course textbook and have available for start of class. Contact Course Administrator (CA) requesting criteria and information regarding proposed course of study. Student compiles course of
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Demanding Customers
Demanding Customers The Demanding Customers course guides sales and service providers through a series of scenario based option paths. This will show the participant how to manage an angry customer, understand why a customer might be shy and help an undecided customer come to a decision.
It will help to deal with a customer who isn?t right, but who is a customer, and who ? with skill ? will still
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Negotiating for the Sales Professional



Course description -- An effective sales professional knows how to meet customer needs while assuring reasonable terms and profit for his or her own company. This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this
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Succeeding as a Supervisor



Course description -- A supervisor is a critical player in an organizationa s success. Here is where the most valuable resources, particularly the workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the work
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Search Engine Competency Assessment-Level 1 (SECA Basic Certification)


SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.
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From 123-CBT Computer Based Training
The Profession of Selling
...reful plan or method especially for achieving an end; and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling" course is designed to present the principles, strategies and skills that - when integrated into your sales career - will help you reach your personal and
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The Profession of Selling
Decisions and Risk
Your success as an organizational leader depends on your ability to make decisions. Even though you may have extensive experience making tough business choices, a constantly changing business environment demands relentless skill improvement. This course sheds light on the decision-making process by moving from practical methodologies to decision-making intelligence. Build both quality and
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Generating Creative and Innovative Ideas
...ryone's grasp? Are people innately creative, or is this a skill that some learn, and others don't?If you have ever watched children at play, it's easy to conclude that all people start at the same level, with the same creative ability. Perhaps they lose their "creative toolboxes" with the self-consciousness of adolescence, or as other demands compete for attention.Whatever the reason, it's
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Managing Challenges in Customer Service
... of handling all of these calls and customers with speed, skill, accuracy, and composure. This course helps CSAs to manage these challenges successfully. It teaches CSAs effective techniques for handling aggressive callers, such as controlling, outraged, and threatening customers. It also teaches CSAs practical methods of managing nonaggressive but nonetheless difficult callers, such as
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Advancing Service Expertise
...t. These lessons are designed to foster awareness and new skills that deepen our customer service expertise. Gain techniques for personalizing customer interaction. Enhance your approach to customer assistance by giving it form in a structured plan. Understand the critical differences in specialized service when you are dealing with customers over the phone. And since technology now has an
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Giving Feedback A Manager s Guide
...the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the feedback process, detailing five logical
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Presenting Successfully
...to account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a simple but powerful method for selecting the right content, and then structuring it. Controlling nerves is an important part of preparing, and this course helps you to remove anxieties in the presentation environment by making sure that
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Foundations of Grammar
When do you use "your" or "you're"? "Me" or "myself"? Is "good" an adverb or an adjective? Understanding how to use various types of words is a building block of good writing. To be a good writer, you must have a thorough understanding of the basic parts of speech that identify and classify types of words. Then, you must be capable of applying the necessary guidelines for more complex uses of
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Sentence Construction
...skill. But this "basic" skill seems to cause a lot of problems. Meanings are misinterpreted. Sentences run on and on, leaving the reader lost and confused. Poor word choice and organization make the writer look confused, sounding unintelligible and fuzzy. You're not alone if you're thinking, "That's how I write " In the course, "Sentence Construction," you'll review basic sentence construction,
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Punctuating with Skill
Should you use a comma or a semicolon? Does the punctuation go inside or outside of the quotation mark? What's the difference between the parentheses and brackets, the hyphen and the dash? Knowing the answers to these questions will ensure that you're using punctuation correctly and to your greatest advantage. In this course, you'll review the standard rules and guidelines for using punctuation
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Workplace Communication Skills
Poor communication is often blamed for discord, errors, and misunderstandings in the workplace. In fact, and more correctly, poor communication of intent causes these problems. They occur when people are unwilling to say exactly what they mean, or what they want. They also occur when there is a reluctance or an inability to get clarification of another person's intent. These situations can be
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Writing with Intention
Whether you're preparing a brief e-mail response, a business letter, a performance review, a multi-page proposal, or a presentation to a prime customer, you know that having a job means having to write. But if you're not a trained writer, how do you begin? The writing process actually starts before you pick up a pen or place your fingers on a keyboard. It begins with defining what you are writing,
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The Fundamentals of Effective Thinking
...'ll explore how to think about the most critical business skill of all--thinking itself. You'll first learn about the counterproductive thinking patterns and tendencies most people naturally fall prey to. You'll then discover how these largely intuitive tendencies manifest themselves in problem-solving mind-sets and decision-making styles. Finally, you'll take the necessary steps to neutralize
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Managing as Coach and Counselor
...mployees to go after "the ripest peach," or reach for the skill level that seems beyond their grasp? You do it by coaching. Coaching is what cultivates employee growth, not to mention employee loyalty. In Managing as Coach and Counselor, you'll learn to take people from adequacy to excellence. And as you build their self-esteem, confidence, and competence, you'll be building on the bottom line.
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Knowledge as Strategy Performance Improvement
In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating
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The Potential of Self-directed Learning
How often have you heard these buzz words of the '90s: self-directed learning; continuous learning; the learning organization; the knowledge worker? If you wonder what these terms really mean, why they are so important, and how you rate as a worker for the 21st century, this course is for you. Find out what you can do to take control of your own skill and career development. Learn to identify
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Communicating with Power and Confidence
Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only
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Oracle SQL PL SQL Using Procedure Builder Curriculum

...management applications. This curriculum consists of four Skill Builder courses: Course 61110 Oracle SQL: Basic SELECT Statements Course 61111 Oracle SQL: Data Retrieval Techniques Course 61112 Oracle SQL: DML and DDL Course 61113 Oracle PL/SQL: Basics Certification: This curriculum will help candidates prepare for test 1Z0-001, which applies towards the following Oracle Certified Professional
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Linux Technology Overview Curriculum

...tem administration tasks. This curriculum consists of two Skill Builder courses: Course 13611 Linux Technology Overview Part 1: Technical and Business Considerations Course 13612 Linux Technology Overview Part 2: Features for Users Learn To See individual course descriptions for specific course objectives and scope. Audience The audiences for this curriculum include technical managers
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NDS 8 0 Advanced Tools Diagnostics Curriculum

...olve common NDS issues. This curriculum consists of three Skill Builder courses: Course 82731 Advanced NDS Tools and Diagnostics Part 1 Course 82732 Advanced NDS Tools and Diagnostics Part 2 Course 82733 Advanced NDS Tools and Diagnostics Part 3 Certification: This curriculum prepares candidates for exams 50-648, 50-651, and covers the Certified Directory Engineer Program (CDE). Learn To:
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BizTalk Server 2000 Curriculum

...zTalk Document Tracking. This curriculum consists of five Skill Builder courses: Course 74310 Microsoft BizTalk Server 2000: Part 1 - Introduction to BizTalk Server 2000 Course 74311 Microsoft BizTalk Server 2000: Part 2 - Documents: Mapping, Managing, Submitting Course 74312 Microsoft BizTalk Server 2000: Part 3 - Monitoring and Orchestration Course 74313 Microsoft BizTalk Server 2000: Part 4
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ISA Server 2000 Curriculum

...ache policy and settings. This curriculum consists of two Skill Builder courses: Course 74110 Microsoft ISA Server 2000 Part 1: Setup and Access Policies Course 74111 Microsoft ISA Server 2000 Part 2: Enterprise Deployment Considerations Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes IT
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ISA Server 2000 Curriculum

...ache policy and settings. This curriculum consists of two Skill Builder courses: Course 74110 Microsoft ISA Server 2000 Part 1: Setup and Access Policies Course 74111 Microsoft ISA Server 2000 Part 2: Enterprise Deployment Considerations Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes IT
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SQL Server 2000 Database Admin Part 5 Maint SQL Server 2000

Course Overview This is the last course in a five part series that deals with managing, monitoring, and troubleshooting SQL Server 2000. Learn To Identify guidelines for configuring SQL Server Agent. Identify guidelines for using SQLAgentMail and SQL Mail. Configure a Microsoft Outlook Exchange profile for your administrative account. Identify the goals of SQL Server 2000 monitoring.
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Java Exceptions Assertations

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Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.10 CEUs
Language Options:
US English
Total Learning Time:
1.5 hours
Objectives:
Unit 1: Introducing Exceptions and Assertions
Identify key concepts related
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Java Exceptions Assertations

...
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.10 CEUs
Language Options:
US English
Total Learning Time:
1.5 hours
Objectives:
Unit 1: Introducing Exceptions and Assertions
Identify key concepts related
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Advanced OOP Java Concepts

...
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.20 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Object Lifetime
Identify key concepts related to class
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Advanced OOP Java Concepts

...
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.20 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Object Lifetime
Identify key concepts related to class
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Intro to Object-Oriented Programming with Java

...
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4.5 hours
Objectives:
Unit 1: Classes, Objects, and Arrays
Identify advantages of using
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Intro to Object-Oriented Programming with Java

...
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4.5 hours
Objectives:
Unit 1: Classes, Objects, and Arrays
Identify advantages of using
more...
Java Operations Flow Control

...
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.30 CEUs
Language Options:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Data Type Conversion and Operators
Identify code that performs
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Java Operations Flow Control

...
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.30 CEUs
Language Options:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Data Type Conversion and Operators
Identify code that performs
more...
Java Concepts

...
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.60 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Java Platform Concepts
Identify key features of the Java language.
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Java Concepts

...
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.60 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Java Platform Concepts
Identify key features of the Java language.
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IBM DB2 Universal Database V6 1 App Devel Curriculum

...ams 509 and 511. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to apply this knowledge to developing DB2-based applications, including using application objects such as schemas, user-defined types and functions, and
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IBM DB2 Universal Database V6 1 App Devel Curriculum

...ams 509 and 511. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to apply this knowledge to developing DB2-based applications, including using application objects such as schemas, user-defined types and functions, and
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IBM DB2 Universal Database V6 1 Admin Curriculum

...ams 509 and 510. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to plan, implement and maintain new and existing DB2 databases. This curriculum consists of 2 Skill Builder courses: Course 13431 IBM DB2 Universal
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IBM DB2 Universal Database V6 1 Admin Curriculum

...ams 509 and 510. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL. Students will also learn how to plan, implement and maintain new and existing DB2 databases. This curriculum consists of 2 Skill Builder courses: Course 13431 IBM DB2 Universal
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Windows NT 4 0 User Fundamentals

...ing with Microsoft Windows NT 4.0 Workstation. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery
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Sales Skills Effectively Closing a Sale

...Skills: Effectively Closing a Sale, you will learn how to focus on clients' key issues when speaking to them, why product demonstrations are beneficial, and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close
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Microsoft FrontPage 2003 Expert User

...skills of working with FrontPage, including web components and style sheets, advanced forms and data driven pages, and non-HTML technologies and Share Point Services.
Learn To:
Create a table of contents for a Web page.
Insert a photo gallery into a Web page.
Identify features of advanced controls that can be inserted in a Web page.
Identify features of the Form Page Wizard.
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Complete A 2003 Curriculum

...ocol configuration. This curriculum consists of seven Skill Builder courses: CompTIA A+ 2003 Hardware: Part 1(Devices and System Components) CompTIA A+ 2003 Hardware: Part 2(Installation and Troubleshooting) CompTIA A+ 2003 Hardware: Part 3(Printers, Networks, and Protocols) CompTIA A+ 2003 OS Technologies: Part 1(Installing) CompTIA A+ 2003 OS Technologies: Part 2(Configuring and
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UNIX User Curriculum

...in becoming administrators. This curriculum consists of 2 Skill Builder courses: Course 13630 UNIX Part 1: User Fundamentals Course 13631 UNIX Part 2: Advanced Topics for Users L earn To: See individual course descriptions for specific course objectives and scope. C ontent Emphasis Conceptual A udience End User, Application Developer, Technical Manager, System Analyst,
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Java Key Packages Collections

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Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4.5 hours
Objectives:
Unit 1: java.lang Package
Identify features of the java.lang package.
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Java Key Packages Collections

...
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4.5 hours
Objectives:
Unit 1: java.lang Package
Identify features of the java.lang package.
more...
Java Threads

...
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.20 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Creating Java Threads
Identify benefits of using threads in Java.
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Java Threads

...
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.20 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Creating Java Threads
Identify benefits of using threads in Java.
more...
Office XP-New Features Curriculum

...l, and Internet software. This curriculum consists of two Skill Builder courses: Course 74010 Microsoft Office XP - New Features Part 1: Overview, Word, Excel and PowerPoint Course 74011 Microsoft Office XP - New Features Part 2: Access, Outlook and FrontPage Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this
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Office XP New Features Part 2 Access Outlook FrontPage

...s, e-mail, or Internet software. A high level of computer skill is not required for New Features Part 1 but learners will have had some prior experience with Microsoft Office software. However, New Features Part 2 requires a higher level of skill as its emphasis lies in databases and networking software. Learners will need a basic knowledge of either Microsoft Office 97 or 2000 applications.
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FrontPage XP Curriculum

...es the learner to both the core elements and higher level skills required to work with Web sites in FrontPage 2002. Topics covered include the principles of designing, structuring and modifying a Web, the procedures essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also presented in this curriculum. This
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FrontPage XP Curriculum

...es the learner to both the core elements and higher level skills required to work with Web sites in FrontPage 2002. Topics covered include the principles of designing, structuring and modifying a Web, the procedures essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also presented in this curriculum. This
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Outlook XP Proficient User

...oficient in using Outlook. The course covers the advanced skills of scheduling meetings, Tasks, and working with Outlook Journal and Notes. Learn To Plan a single meeting by inviting attendees and booking a resource. Plan a recurring meeting. Invite an additional attendee to a scheduled meeting. Identify features of the Tasks folder. Create a
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Outlook XP Expert User

...osoft Outlook 2002 Expert User requires a higher level of skill as it presupposes some familiarity with the software. Learners for Expert User should have taken Microsoft Outlook 2002 Fundamentals (74070) and Microsoft Outlook 2002 Proficient User (74071). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4
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PowerPoint XP Curriculum

... Overview This curriculum presents the learner with the skills to both become proficient and master advanced skills in Microsoft PowerPoint 2002. Topics covered include the basics of PowerPoint, how to create and modify presentations, add graphics, presentation enhancements, how to insert charts and tables, import objects and make the final presentation as professional as possible. This
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Word XP Curriculum

... WordArt, and graphics. This curriculum consists of three Skill Builder courses: Course 74020 Microsoft Word 2002 Fundamentals Course 74021 Microsoft Word 2002 Proficient User Course 74022 Microsoft Word 2002 Expert User Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum include End Users, Technical
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UNIX Shell Programming Curriculum

... both C and Korn shell. This curriculum consists of three Skill Builder courses: Course 13891 UNIX Shell Programming Part 1: Bourne Shell (Bash) Course 13892 UNIX Shell Programming Part 2: C Shell Course 13893 UNIX Shell Programming Part 3: Korn Shell Learn To See individual course descriptions for specific course objectives and scope. Audience The intended audience for this course
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Windows XP Professional User Curriculum

...e of the Windows XP operating system by teaching the more skilled facets of XP's functionality and features. It builds from some basic assumptions about the learner's previous experience within the Windows environment (particularly with Windows XP) and it comprehensively guides the learner through the more advanced uses of this latest version of Windows with the emphasis on learning by doing.
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Windows XP Prof Advanced User

...e of the Windows XP operating system by teaching the more skilled facets of XP's functionality and features. It builds from some basic assumptions about the learner's previous experience within the Windows environment (particularly with Windows XP) and it comprehensively guides the learner through the more advanced uses of this latest version of Windows with the emphasis on learning by doing.
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Windows XP Install Admin Curriculum

...ssional operating system. The curriculum consists of five Skill Builder courses. Courses 72510 MS Win XP Installation and Administration Part 1: Installation and Configuration, 72511 MS Win XP Installation and Administration Part 2: Networks and Desktops, 72512 MS Win XP Installation and Administration Part 3: TCP/IP and NOS Environments, 72513 MS Win XP Installation and Administration Part 4:
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Windows XP Install Admin Curriculum

...ssional operating system. The curriculum consists of five Skill Builder courses. Courses 72510 MS Win XP Installation and Administration Part 1: Installation and Configuration, 72511 MS Win XP Installation and Administration Part 2: Networks and Desktops, 72512 MS Win XP Installation and Administration Part 3: TCP/IP and NOS Environments, 72513 MS Win XP Installation and Administration Part 4:
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Office XP - Planning Collaborative Solutions Curriculum

... and BizTalk Server 2000. This curriculum consists of two Skill Builder courses: Course 74101 Microsoft Office XP - Planning Collaborative Solutions Part 1: SharePoint Team Services, Smart Tags and XML Course 74102 Microsoft Office XP - Planning Collaborative Solutions Part 2: SharePoint Portal Server and Collaborative Applications Learn To: See individual course descriptions for specific
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Commerce Server 2000 Design Implementation Curriculum

...skills necessary for user profiling, catalog management and advanced online business analytics including installation, administration tools, site packaging, and Commerce Server Manager. This curriculum consists of five Skill Builder courses. Course 74116 MS Commerce Server 2000: Design and Imp. Part 1 - Intro, 74117 MS Commerce Server 2000: Design and Imp. Part 2 - Users, Objects and Catalogs,
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i-Net Certification Curriculum

...ty and business concepts. The curriculum consists of four Skill Builder courses. Courses 14186 i-Net+ a Part 1: Internet Basics and Infrastructure, 14187 i-Net+ a Part 2: Servers and Clients, 14188 i-Net+ a Part 3: Web Site Development and 14189 i-Net+ a Part 4: Security and Business Concepts. Learn To: See individual course descriptions for specific course objectives
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Paint Shop Pro 8 Curriculum

...e editing techniques. This curriculum consists of two Skill Builder courses: Paint Shop Pro 8: Part 1(Getting Started) Paint Shop Pro 8: Part 2(Working with Images) Learn To See individual course descriptions for specific objectives and scope. Audience Basic end user who wishes to use Paint Shop Pro 8 to generate and work with images with a broad range of tools. Some
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Internet Explorer 6 User Fundamentals

...for this course does not require a high level of computer skill, but learners will probably have had some prior experience with Microsoft Office software and the Windows operating system. Learners will need a basic knowledge of either Microsoft Windows 98 or later operating system(s). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE
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WordPerfect Office 11 Curriculum

WordPerfect 11 is a general-purpose word processing program that is used to create documents of all kinds. The WordPerfect 11 curriculum teaches the learner how to create and edit a document, and how to enhance documents. It introduces the concept of notebooks and related worksheets, and covers the basics of data entry, editing, and how to select data. Finally, it teaches how to create
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Macromedia Dreamweaver MX Curriculum

This curriculum introduces Dreamweaver MX. Participants learn about the interface and how to define and create a Web site. How to link pages and how to create an e-mail link are also taught. The curriculum also teaches the learner how to enhance Web pages created in Dreamweaver MX. Participants are shown how to work with Flash objects. This curriculum consists of two Skill Builder courses:
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Macromedia Flash MX Curriculum

...n to ActionScripting. This curriculum consists of two Skill Builder courses: Macromedia Flash MX: Part 1(Flash MX Fundamentals) Macromedia Flash MX: Part 2(Animation Basics) Learn To See individual course descriptions for specific objectives and scope. Audience Home-users, end-users. Some knowledge of graphics would be an advantage. Deployment Options e-Learning
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Visual Basic NET-Web Based Development Curriculum

... in Visual Basic.NET. This curriculum consists of five Skill Builder courses: Microsoft Visual Basic.NET-Web Development Part 1: Web Forms and Controls Microsoft Visual Basic.NET-Web Development Part 2: Code and Debugging Microsoft Visual Basic.NET-Web Development Part 3: Data Access Microsoft Visual Basic.NET-Web Development Part 4: XML Web Services Microsoft Visual Basic.NET-Web
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Visual Basic NET-Web Based Development Curriculum

... in Visual Basic.NET. This curriculum consists of five Skill Builder courses: Microsoft Visual Basic.NET-Web Development Part 1: Web Forms and Controls Microsoft Visual Basic.NET-Web Development Part 2: Code and Debugging Microsoft Visual Basic.NET-Web Development Part 3: Data Access Microsoft Visual Basic.NET-Web Development Part 4: XML Web Services Microsoft Visual Basic.NET-Web
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Macromedia Fireworks MX Curriculum

Macromedia Fireworks MX provides the tools for creating and producing web graphics and interactivity. It presents a single integrated, web-centered environment. This curriculum introduces the fundamental concepts in Fireworks MX, and the tools that are used to create and enhance graphics objects. It also presents the concepts of adding interactivity including slices, rollovers, and image maps.
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Visual Basic NET-Windows Development Curriculum

...pplications sections. This curriculum consists of five Skill Builder courses: Microsoft Visual Basic.NET-Windows Part 1: Introduction to Windows Forms Microsoft Visual Basic.NET-Windows Part 2: Controls and Data Microsoft Visual Basic.NET-Windows Part 3: Programming Microsoft Visual Basic.NET-Windows Part 4: Reporting and Usability Microsoft Visual Basic.NET-Windows Part 5: Deployment
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GoLive 6 Curriculum

... as creating links. This curriculum consists of three Skill Builder courses: Adobe GoLive 6 Fundamentals Adobe GoLive 6 Intermediate Adobe GoLive 6 Advanced Finally, it covers working with JavaScript, animations, audio, and video and teaches application integration using Adobe GoLive 6. Learn To See individual course descriptions for specific objectives and scope.
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Illustrator 10 Curriculum

...ers in image editing. This curriculum consists of two Skill Builder courses: Adobe Illustrator 10: Part 1 Adobe Illustrator 10: Part 2 Learn To See individual course descriptions for specific objectives and scope. Audience Basic end user who wishes to use Illustrator 10 to generate and work with images with a broad range of tools. Some understanding of graphics would be
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Security Certification Curriculum

...operational security. This curriculum consists of four Skill Builder courses: CompTia Security+ Part 1: Security Concepts CompTia Security+ Part 2: Communication Security CompTia Security+ Part 3: Infrastructure Security CompTia Security+ Part 4: Cryptography and Operational Security Learn To See individual course descriptions for specific course objectives and scope. Audience
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Lotus Domino R6 Admin New Features Curriculum

...erformance optimization. This curriculum consists of 2 Skill Builder courses: Lotus Domino 6 for Release 5 Administrators Part 1: Preparing Lotus Domino 6 for Release 5 Administrators Part 2: New Features Learn To: See individual course descriptions for specific course objectives and scope. Audience The audience consists of System Administrators that are involved in deploying
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Lotus Domino Designer 6 New Features Curriculum

...data transformation. This curriculum consists of three Skill Builder courses: Lotus Domino Designer 6 for Release 5 Developers Part 1: New Features Lotus Domino Designer 6 for Release 5 Developers Part 2: Enhancements Lotus Domino Designer 6 for Release 5 Developers Part 3: Tools Learn To: See individual course descriptions for specific course objectives and scope. Audience The
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WebSphere Studio 5 0 Curriculum

... find a Web Service. This curriculum consists of four Skill Builder courses: WebSphere Studio 5: Introduction WebSphere Studio 5: SOAP, JavaBeans, WSDL WebSphere Studio 5: Web Services Clients and J2EE WebSphere Studio 5: UDDI and Application Server 5 Learn To See individual course descriptions for specific course objectives and scope. Audience Individuals who use Web
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WebSphere Studio 5 0 Curriculum

... find a Web Service. This curriculum consists of four Skill Builder courses: WebSphere Studio 5: Introduction WebSphere Studio 5: SOAP, JavaBeans, WSDL WebSphere Studio 5: Web Services Clients and J2EE WebSphere Studio 5: UDDI and Application Server 5 Learn To See individual course descriptions for specific course objectives and scope. Audience Individuals who use Web
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Implementing Wireless LANs Curriculum

...rform a site survey. This curriculum consists of four Skill Builder courses: Implementing Wireless LANs: Part 1(Concepts and Technologies) Implementing Wireless LANs: Part 2(Components and Configuration) Implementing Wireless LANs: Part 3(Security) Implementing Wireless LANs: Part 4(Site Design and Installation) Learn To See individual course descriptions for specific course
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Wireless LAN Security Curriculum

...sment and mitigation. This curriculum consists of two Skill Builder courses: Wireless LAN Security: Part 1(Specifications and Standards) Wireless LAN Security: Part 2(Deployment and Auditing) Learn To See individual course descriptions for specific course objectives and scope. Audience Experienced network professionals involved in the evaluation, design, planning,
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Java for Procedural Programmers Curriculum

...in a software system. This curriculum consists of four Skill Builder courses: Java for Procedural Programmers: Object Technology Java for Procedural Programmers: Life Cycle and Methodology Java for Procedural Programmers: Java Concepts Java for Procedural Programmers: Beyond Basic Java Learn To See individual course descriptions for specific course objectives and scope.
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Java for Procedural Programmers Curriculum

...in a software system. This curriculum consists of four Skill Builder courses: Java for Procedural Programmers: Object Technology Java for Procedural Programmers: Life Cycle and Methodology Java for Procedural Programmers: Java Concepts Java for Procedural Programmers: Beyond Basic Java Learn To See individual course descriptions for specific course objectives and scope.
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Excel 2003 Curriculum

...ication exams, and have a solid foundation in basic Excel skills. The Microsoft Excel 2003 Expert User Part 1 and 2 courses map to the Microsoft Office Expert certification objectives for the Excel 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Excel skills. This curriculum consists of four
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Delegation Understanding Delegation

...ners to examine their existing supervisory and delegation skills before teaching delegation styles and the characteristics of good delegators. The course ends with useful teaching centered on when to delegate tasks and how to create delegate profiles. Learn To To identify the benefits of delegation To identify delegation styles
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Managing Performance Overcoming Performance Appraisal Challenges

...1 - 1.5 hours) Use interpersonal skills to communicate effectively with an employee. Recognize the steps of the STATUS acronym. Given a six-step process, conduct a status meeting with an employee. Identify forms of progress reports. Simulation Overview: In
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QuickBooks 2003 Curriculum

QuickBooks 2003 is a bookkeeping program for home users and small businesses. This curriculum introduces the QuickBooks 2003 program, its features, and its interface. It covers the EasyStep Interview wizard and outlines how to set up customers, accounts, and budgets. The curriculum also introduces options in the Create Invoices Window and the Receive Payments window. This curriculum consists of
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Access 2003 Curriculum

...a to and from Access. This curriculum consists of two Skill Builder courses: Microsoft Access 2003 Fundamentals Microsoft Access 2003 Proficient User Learn To See individual course descriptions for specific course objectives and scope. Audience The target audience will range from new users to power users, although the vast majority will have had some exposure to previous
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Word 2003 Curriculum

...ation exam, and have a solid foundation in essential Word skills. Microsoft Word 2003 Expert Parts 1 and 2 map to the Microsoft Office Expert certification objectives for the Word 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Word skills. This curriculum consists of four Skill Builder
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PowerPoint 2003 Curriculum

...ancing slide elements. This curriculum consists of two Skill Builder courses: Microsoft PowerPoint 2003 Fundamentals Microsoft PowerPoint 2003 Proficient User Learn To See individual course descriptions for specific course objectives and scope. Audience The target audience will range from new users to power users, although the vast majority will have had some exposure to
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Site Server 3 0 Commerce Solutions Curriculum

...iew The course provides students with the knowledge and skills necessary to implement, support, maintain, optimize and troubleshoot electronic commerce (e-commerce) sites using Microsoft Site Server version 3.0, Commerce Edition. This curriculum consists of 2 Skill Builder courses: 72508 Commerce Solutions With Microsoft Site Server 3.0 Part 1 72509 Commerce Solutions With Microsoft Site
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Programming XML Curriculum

...ansformations (XSLT). This curriculum consists of two Skill Builder courses: Programming XML: XML Parsing Programming XML: Using XML Learn To See individual course descriptions for specific course objectives and scope. Audience The target audience is enterprise application architects., designers, developers, modellers and creators, and other IT professionals. Students should
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Programming XML Curriculum

...ansformations (XSLT). This curriculum consists of two Skill Builder courses: Programming XML: XML Parsing Programming XML: Using XML Learn To See individual course descriptions for specific course objectives and scope. Audience The target audience is enterprise application architects., designers, developers, modellers and creators, and other IT professionals. Students should
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CIW Site Designer Curriculum

...standards organizations. This curriculum consists of five Skill Builder courses: Course 87021 CIW Site Designer Part 1: Web Design Concepts and Site Development Course 87022 CIW Site Designer Part 2: Basic Web Technologies Course 87023 CIW Site Designer Part 3: Using FrontPage, Dreamweaver and HomeSite Course 87024 CIW Site Designer Part 4: Using Paint Shop Pro, Flash, JavaScript and DHTML
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CIW Application Developer CGI Using Perl Fundamentals Curriculum

..., and CGI security issues. This curriclum consists of two Skill Builder courses: Course 87051 CIW Fundamentals of CGI Using Perl Part 1: CGI and Perl Basics Course 87052 CIW Fundamentals of CGI Using Perl Part 2: Advanced Features Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes application
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CIW Application Developer Dynamic Server Pages Curriculum

...put, PHP and databases. This curriculum consists of three Skill Builder courses: Course 87053 CIW Dynamic Server Pages Part 1 Course 87054 CIW Dynamic Server Pages Part 2 Course 87055 CIW Dynamic Server Pages Part 3 Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes Application Developers,
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CIW Server Administrator Curriculum

... Windows 2000 and Linux. This curriculum consists of five Skill Builder courses: Course 87001 CIW Server Administrator Part 1: Configuring Course 87002 CIW Server Administrator Part 2: User Management Course 87003 CIW Server Administrator Part 3: Services Course 87004 CIW Server Administrator Part 4: Servers Course 87005 CIW Server Administrator Part 5: Server Integrity Learn To See
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CIW Internetworking Professional Curriculum

...s and functions of IPv6. This curriculum consists of five Skill Builder courses: Course 87006 CIW Internetworking Professional Part 1: TCP/IP Fundamentals Course 87007 CIW Internetworking Professional Part 2: IP Model Course 87008 CIW Internetworking Professional Part 3: TCP/IP Functions and Services Course 87009 CIW Internetworking Professional Part 4: Network Management Course 87010 CIW
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Network Certification Curriculum

...-neutral IT certification program. It is intended to test skills required of a network technician, who needs to know more than an A+ industry novice but is not yet a MCSE/CNE network expert. This curriculum consists of three Skill Builder courses. Course 14181 Network+ a Part 1: Media and Topologies, Course 14182 Network+ a Part 2: Protocols and Standards Course 14183 Network+ a
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CCNT Local Area Networks v6 0 Part 1

...ion (OSI) model.
Audience:
A high level of computer skill is not required but learners will probably have had prior experience in the installation, support, and troubleshooting of computer networks.
Deployment:
e-Learning
Language Options:
US English
Total Learning Time:
4 - 6 hours
Objectives:
Unit 1: LAN Technologies (2 - 3 hours)
Identify features of
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CCNT Local Area Networks v6 0 Part 2

...ng system (NOS).
Audience:
A high level of computer skill is not required but learners will probably have had prior experience in the installation, support, and troubleshooting of computer networks.
Deployment:
e-Learning
Language Options:
US English
Total Learning Time:
4 - 6 hours
Objectives:
Unit 1: Transmission (2 - 3 hours)
Identify features of
more...
CCNT Local Area Networks v6 0 Part 3

...acket switching.
Audience:
A high level of computer skill is not required but learners will probably have had prior experience in the installation, support, and troubleshooting of computer networks.
Deployment:
e-Learning
Language Options:
US English
Total Learning Time:
6 - 8 hours
Objectives:
Unit 1: LANs in the Organization (3 - 4 hours)
Identify
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IMS Essentials Curriculum

...sage handling (EMH). This curriculum consists of three Skill Builder courses: IMS Essentials Part 1: IMS Database Manager IMS Essentials Part 2: IMS Transaction Manager IMS Essentials Part 3: DEDBs, Advanced IMS Systems, and DB2 Learn To See individual course descriptions for specific course objectives and scope. Audience The primary audience includes users who want a basic
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E-Business Technology Fundamentals Curriculum

...and tools, and J2EE. This curriculum consists of three Skill Builder courses: E-business Technology Fundamentals: Part 1 (Architecture & Building Blocks) E-business Technology Fundamentals: Part 2 (e-business Applications & Technologies) E-business Technology Fundamentals: Part 3 (Java, Security, Web Services, & IBM Framework) Learn To See individual course descriptions for
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Understanding Wireless Solutions Curriculum

...d focuses on WWANs. This curriculum consists of three Skill Builder courses: Understanding Wireless Solutions: Part 1 (Wireless Fundamentals and WPANs) Understanding Wireless Solutions: Part 2 (IEEE 802.11 Standards and WLANs) Understanding Wireless Solutions: Part 3 (WWANs and Wireless Security) Learn To See individual course descriptions for specific course objectives and
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Outlook 2003 Curriculum

...ion exam and have a solid foundation in essential Outlook skills. This curriculum consists of two Skill Builder courses: Microsoft Outlook 2003 Fundamentals Microsoft Outlook 2003 Proficient User Learn To See individual course descriptions for specific course objectives and scope. Audience The target audience will range from new users to power users. It is expected that the
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MS Project Server 2003 Introduction Part 1

...3 deployment.
Match each IT profile with its deployment skill set.
Identify networking concepts that are used with Microsoft Office Project Server 2003.,br>
Identify considerations for deploying Microsoft Office Project Server 2003 to a distributed workforce.
Differentiate between domain deployment and extranet deployment of an Enterprise Project Management (EPM) Solution.
Unit 3:
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From Compliance Solutions
OSHA Site Supervisor-Online
...esult, today's supervisor must become proficient in three skill areas:
Learn to recognize hazards
Learn to control the hazards to prevent injuries, illness, and property damage
Learn to use effective communication skills
The supervisor, as a member of the company's management team, shares responsibility for maintaining a safe, productive workplace. He or she must
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From Learn Skills
Managing Teams



An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input. This course provides in depth training in all aspects of modern workplace teams including the key concepts underlying teams, the various roles and relationships within teams, the practical aspects of operating teams and group dynamics.
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Business Communications



Communication is the exchange of thoughts or
information using speech, signals, writing or behaviour.
The Business Communications title is a series of ready
to deliver courses that introduce how such exchanges
take place in a business environment
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Accounting Basics



In this course, we investigate the basics of accounting. We introduce the skills and knowledge required to prepare and understand the financial plans and budgets that are crucial to the ongoing operation of an organisation. This course provides in depth coverage of Business and Information Management, Basic Accounting and Accounting Transactions.
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From Serebra Learning Corporation
Microsoft Word 97 voor beginners


...d hoe u met Microsoft Word 97 kunt werken. In deze unieke Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover
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Managing Challenges in Customer Service
... of handling all of these calls and customers with speed, skill, accuracy, and composure. This course helps CSAs to manage these challenges successfully. It teaches CSAs effective techniques for handling aggressive callers, such as controlling, outraged, and threatening customers. It also teaches CSAs practical methods of managing nonaggressive but nonetheless difficult callers, such as
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Essentials of External Consulting
...ion. For such a role, you'll need excellent client-facing skills. These include communication and listening, presenting, report-writing, meetings and negotiation. Combining this with, in equal measure, qualities of leadership, creativity, and emotional intelligence. In this course, you'll find out more about the role of an external consultant. You'll also see how, with the key skills and
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Working Collaboratively Assert Your Influence
Working Collaboratively: Assert Your Influence, is the eighth of fourteen courses in this curriculum. After the completion of this course you will be able to list the benefits of influencing and contrast the skill of influencing with controlling and advising. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating
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Presenting to Succeed
...to account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a simple but powerful method for selecting the right content, and then structuring it. Controlling nerves is an important part of preparing, and this course helps you to remove anxieties in the presentation environment by making sure that
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Effective Listening Skills Simulation
...ve listening into successful communication requires great skill, awareness and practice. In the course of this simulation, you will attend a day-long seminar, studying the topic of Effective Listening Skills through various exercises, lectures, quizzes and small-group activities. The day's events will be guided by an instructor, and your fellow conference attendees will be business
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Giving Feedback A Manager s Guide
...the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the feedback process, detailing five logical
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Developing as a Manager The Many Roles of a Manager
This course introduces the multi-faceted role of an effective manager. A series of self evaluation exercises assist the participant to create a personal development plan to enhance their current managerial skill set. All levels of professionals who supervise the performance of other staff members.
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Successful Coaching Relationships
...skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of styles to suit both the
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The Potential of Self-directed Learning
...you. Find out what you can do to take control of your own skill and career development. Learn to identify resources, build relationships, assess your organization's support for self-directed learning and manage and assist other self-directed learners and self-directed teams. What you've learned in school is not enough. It's time to take control of your own learning. Managers, supervisors and
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Knowledge as Strategy Performance Improvement
In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating
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Communicating with Power and Confidence
Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only
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CCNT Local Area Networks v6 Part 3
This course teaches Network Management and the tools and protocols associated with that. It also covers advanced network technologies including circuit switched services and packet switched services. A high level of computer skill is not required but learners will probably have had prior experience in the installation, support, and troubleshooting of computer networks.
more...
CCNT Local Area Networks v6 Part 2
This course covers transmission techniques and media. LAN components and Internetworking components are also taught. This course also covers access connectivity devices. A high level of computer skill is not required but learners will probably have had prior experience in the installation, support, and troubleshooting of computer networks.
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CCNT Local Area Networks v6 Part 1
This course introduces LAN technologies and teaches LAN topologies. It also introduces LAN standards and covers the TCP/IP Protocol suite and IEEE standards. A high level of computer skill is not required but learners will probably have had prior experience in the installation, support, and troubleshooting of computer networks.
more...
Microsoft Office 2000 - Beginning Access
To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of planning and creating a database, creating tables and forms, and entering and querying data End-users seeking to become familiar with Microsoft Access 2000; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Access 2000 at Core level
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Microsoft Office 2000 - Intermediate Access
To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of creating and enhancing a report, working with queries, and integrating data End-users seeking to become familiar with Microsoft Access 2000; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Access 2000 at Core level
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Microsoft Office 2000 - Advanced Access
To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of modifying and enhancing a table, a form, working with Access tools, and integrating Access with the Web End-users seeking to become familiar with Microsoft Access 2000; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Access 2000 at Core level
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Basiskennis voor Microsoft Windows NT 4.0


...et Windows NT Workstation 4.0 kunt werken. In deze unieke Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover
more...
Microsoft Word 97 voor gevorderden


...d hoe u met Microsoft Word 97 kunt werken. In deze unieke Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover
more...
Microsoft Excel 97 voor beginners


... hoe u met Microsoft Excel 97 kunt werken. In deze unieke Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover
more...
Microsoft Excel 97 voor gevorderden


...ncties van Microsoft Excel 97 kunt werken. In deze unieke Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover
more...
Microsoft PowerPoint 97


...u met Microsoft PowerPoint 97 kunt werken. In deze unieke Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover
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Microsoft Access 97 - Deel 1


...rosoft Access 97 Diploma voor gevorderden. In deze unieke Skill Builder-cursus wordt met vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover u
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Microsoft Access 97 - Deel 2


...rosoft Access 97 Diploma voor gevorderden. In deze unieke Skill Builder-cursus wordt met vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover u
more...
Microsoft Outlook 97 - Deel 1


...osoft Outlook 97 Diploma voor gevorderden. In deze unieke Skill Builder-cursus wordt met vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover u
more...
Microsoft Outlook 97 - Deel 2


...osoft Outlook 97 Diploma voor gevorderden. In deze unieke Skill Builder-cursus wordt met vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover u
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INDIVIDUAL Training for WordPerfect 8 for Windows


This course presents the basic concepts for WordPerfect 8. This course also has an optional Skill Assessment mastery test that measures the participant's skill level.
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Business In Sight Series: Account Ability


...ers, consultants and professionals develop a key business skill, - the ability to read and interpret a company's financial statements. Originally developed by PriceWaterhouseCoopers this unique and award winning course has received the Xebec approach to meet new accounting standards with a new graphical look and feel. Set in the context of a detective thriller featuring private eye Philip
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Communication Skills: Report Writing


MAXIM TRAINING Writing effective reports is a core work skill. In the age of technology it is still one of the most important means of communication. This course explores some of the key factors that make a report EFFECTIVE. It provides a step-by-step guide to writing a report, from planning through to revising/editing. You'll find the course valuable if you're using a word processing package,
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Face to Face Communications : Active Listening


...skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course will help you sharpen up your active listening skills. It will help you give and receive the right message and make the most of every conversation you're involved in. Developing excellent communication skills requires investment, but the payoff is a solid understanding
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Presentation Skills : Handling Questions


The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! Question sessions are often your final opportunity to grasp these opportunities to shine. This course will give you the skills and confidence you need for handling
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Face to Face Communications : Making a Contribution to a Meeting


...skill. The best ideas in the world can only be transformed into realities when they're shared and understood. Meetings are the primary tool businesses use for group communication. This course shows you how to make meetings as productive as possible. It demonstrates how careful preparation ensures you get the best out of meetings and shows how you can make a positive contribution by
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Face to Face Communications : Effective Questioning


...skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course focuses on the art of questioning. It examines the difference between open and closed questions and when to use them for best effect. It demonstrates how to use strategic questioning techniques to defuse a difficult situation, encourage participation, build empathy and check
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Face to Face Communications : Non-verbal Communication


...skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course will help you sharpen your communication skills. It will show you how to interpret other people's body language and tone, ensuring that you receive the right message. It will also help you to develop an awareness of the signals that you send out, giving tips and hints on
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Face to Face Communications : Making your Point Positively


...skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course concentrates on the art of getting heard and putting your point across. It will help you make the most and the best of every communication and discussion you're involved in, by highlighting communication problems and giving tips on how to overcome them. Developing excellent
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Face to Face Communications : Face to Face Role Play


...skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course gives you the opportunity to practise and explore your listening, questioning and non-verbal communication skills in a comprehensive and entertaining simulation Developing excellent communication skills requires investment, but the payoff is a solid understanding between you
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INDIVIDUAL Training for Lotus 1-2-3 Millennium


This course presents the basic concepts for Lotus 1-2-3: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level.
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INDIVIDUAL Training for Word Pro Millennium


This course presents the basic concepts for Word Pro - Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level.
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INDIVIDUAL Training for Freelance Graphics Millennium


This course presents the basic concepts for Lotus Freelance: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level.
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INDIVIDUAL Training for Approach Millennium


This course presents the basic concepts for Lotus Approach: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level.
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INDIVIDUAL Training for Organizer Millennium


This course presents the basic concepts for Lotus Organizer: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level.
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Recruitment & Selection Series: Interview Practice


If you are judged on the success of your team, it's in your interest to hire the best people for the job. But when you're interviewing eager candidates, how do you know if the person who seems so ideal will actually deliver? Structuring interview questions effectively is a valuable skill to acquire, if you want to gain the most out of an interview. One method of doing this is with the "Question
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Assertivness Skills Series: What is Assertiveness


...e ability to communicate clearly is an essential business skill. People produce their best work when they communicate openly, honestly and with respect. But when stressful situations arise, even the best communicator may behave like a steamroller or a snivelling wreck. Assertiveness can enhance the communication skills that lead to peak performance; aggression can give way to healthy,
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KAZ (Keyboard AZ) Typing Tutor


...ever-changing and challenging economic climate employees' skills have never had a more direct impact on the bottom line of a business. Increased productivity through learning is the key to competitive advantage and what skill could be more fundamental to productivity than typing? Most employees will work with a PC keyboard to get the job done. Outlook, Word and PowerPoint are the most
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Microsoft Windows 95 Advanced Topics
This multimedia self-paced learning course will explore advanced features of Windows 95. The unique Skill Builder instruction utilizes text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key skills and guide you back to
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Microsoft Word for Windows 95 Fundamentals


...ord for Windows 95. Users will see how they can apply the skills taught to their own documents in their workplace. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key
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Microsoft Word for Windows 95 Advanced Topics


...ced course will instruct you on working with the advanced skills necessary to maximize your productivity with Microsoft Word for Windows 95. NETG's unique Skill Builder instructional approach uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each
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Microsoft Excel for Windows 95 Fundamentals


This multimedia self-paced learning course will show how Excel 95 can make everyday tasks simpler and less time consuming. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key
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Microsoft Excel for Windows 95 Advanced Topics


...ing course will instruct you on working with the advanced skills of Excel 95 necessary to maximize your productivity. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key
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Microsoft PowerPoint for Windows 95 Fundamentals


This multimedia self-paced learning course will instruct you to perform key PowerPoint functions to create eye-catching presentations. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your
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Microsoft Access for Windows 95 Fundamentals


... working with Microsoft Access for Windows 95. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery
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Microsoft Project for Windows 95 Fundamentals
...working with Microsoft Project for Windows 95. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery
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Microsoft Windows NT 4.0 User Fundamentals
...ing with Microsoft Windows NT 4.0 Workstation. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery
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Microsoft Word 97 Proficient User
...nstruct you on working with Microsoft Word 97. The unique Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery modules
more...
Microsoft Word 97 Expert User
...th the advanced features of Microsoft Word 97. The unique Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery modules
more...
Microsoft Excel 97 Proficient User
...struct you on working with Microsoft Excel 97. The unique Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery modules
more...
Microsoft Excel 97 Expert User
... features and functions of Microsoft Excel 97. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery
more...
Microsoft PowerPoint 97
...t you on working with Microsoft PowerPoint 97. The unique Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery modules
more...
Microsoft Access 97 - Part 1
...se is the first of a two part series which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized
more...
Microsoft Access 97 - Part 2
...e is the second of a two part series which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized
more...
Microsoft Outlook 97 - Part 1
...se is the first of a two part series which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized
more...
Microsoft Outlook 97 - Part 2
...e is the second of a two part series which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized
more...
Microsoft FrontPage 97 Fundamentals
...ct you on working with Microsoft FrontPage 97. The unique Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery tests at
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Microsoft FrontPage 97 Advanced
...e is the second of a two part series which will cover the skills necessary for the Expert User certification exam for Microsoft FrontPage 97. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow
more...
Novell GroupWise 5 User Fundamentals
This Skill Builder course is intended for end users who plan to use Novell GroupWise 5 to send and receive electronic mail organize messages schedule meetings create and use rules.
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Microsoft Internet Explorer 3.0 Fundamentals
This Skill Builder course introduces the basics of the Internet and Microsoft Internet Explorer 3.0. End Users will learn to use the capabilities of Microsoft Internet Explorer for accessing sites on the Internet; sending and receiving e-mail messages; downloading and saving files from the Internet; accessing various news groups and searching for information on the Internet.
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Microsoft Exchange 5.0 User Fundamentals


...Skill Builder course will instruct you to use the fundamental capabilities of Microsoft Exchange for sending and receiving electronic mail messages; store and organize mail messages; use folders to organize items; work with public folders; use the Inbox and Out Of Office Assistant; use and create forms; and understand the basic capability of using Exchange remotely and accessing Microsoft
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Assertivness Skills Series: Aggressive and Passive Behaviour


...e ability to communicate clearly is an essential business skill. People produce their best work when they communicate openly, honestly and with respect. But when stressful situations arise, even the best communicator may behave like a steamroller or a snivelling wreck. Assertiveness can enhance the communication skills that lead to peak performance; aggression can give way to healthy,
more...
Lotus Notes R4.5 - Calendaring, Scheduling & Internet Access
This Skill Builder course will provide an understanding of the additional capabilities of Lotus Notes 4.5 for navigating the Web; using the calendar assigning tasks and scheduling meetings.
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From International Career Institute
Advertising Correspondence Course - Certificate and Diploma

...skills that you need to become a successful Advertising practitioner. The ICI Advertising Program helps you learn them quickly and conveniently.
With a strong emphasis on practical skills students will learn:
* Copywriting
* Graphic design and production
* Art direction
* Media presentation
* Media planning and evaluation
* Advertising business practice
*
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From Seletel Informatique
Interview Skills
This series examines the interview process, from obtaining an invitation to an interview to follow-up after the interview. The employer's perspective is discussed, and interview preparation is covered in detail. Proper interview demeanor, including listening and answering, asking questions, effective communication, and negotiating is discussed. Strategies for getting past screening interviews,
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Grammar
...s is designed for users who want to improve their grammar skills in a business setting. It examines sentence structure in detail, including parts of speech, subject/ verb agreement, use of pronouns, and irregular verbs. Punctuation is discussed, including the proper use of apostrophes, quotation marks, capital letters, numbers, and abbreviations. Advanced topics include pronoun types,
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Effective Presentations
Public speaking is a frightening task to many people, but it's also a crucial tool in career success. This series offers tips to help you prepare and deliver more powerful presentations.
Audience:
This series is for anyone who would like to learn how to give effective presentations or how to improve his or her presentation skills.
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Fundamentals of Business Management
Summary:
The Fundamentals of Business Management series provides learners with basic theories, skills, and tools they can use to improve their performance as managers.
Audience:
This series is for anyone currently working in management or for anyone who wants to develop the skill set needed to be an effective manager.
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Effective Business Communication
This series teaches the writing skills learners will need to effectively communicate in a business setting. They'll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design.
Audience:
This series is for anyone who wants to improve his or her professional writing skills.
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Introduction to PCs
This series is designed to introduce users to personal computers. Users will learn what a PC is and what an operating system is. They will learn basic computer skills such as turning a computer on, logging on to Windows, and working with files. Users will also learn to identify and use the major components of a PC, both externally and internally, including: disk drives, monitors, mice, keyboards,
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From SilkWeb Consulting & Development LLC
New Supervisor Training

Supervisors need practical knowledge and useful tools they can employ to ensure productivity, growth, and quality. This program covers topics relevant to newly promoted supervisors. New Supervisors need to learn to set boundaries, run successful workgroups, establish goals and expectations, give performance feedback, address general supervision issues, and motivate staff.
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From Bartending Pros
Bartending to the Max Online
...y, profits and staff issues.
Bartending requires many skills, including an excellent memory, proficiency at multi-tasking, tremendous patience and talents beyond the making of cocktails. Because there are jobs of all skill levels, anyone can become a bartender. In addition to learning the basics of tending bar, this course emphasizes ethics and customer service, which is invaluable
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From ProTrain Online
LEED GREEN Associate - Green Building Rating System


For professionals who want to demonstrate green building expertise in non-technical fields of practice, GBCI has created the LEED Green Associate credential, which denotes basic knowledge of green design, construction, and operations. The Green Associate credential also serves as the first step for professionals pursuing a LEED AP specialization. New Tier I credential that attests to demonstrated
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From Service Strategies
Field Service Professional
Customer service is not a one-size-fits-all skill. Engineers who provide field service face specific challenges that require on the spot thinking and a high level of confidence and control, while building and maintaining customer rapport. This blended learning course will teach both experienced and new field service engineers unique customer service skills to ensure success in their high
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Support Representative - Online
Superior customer service is critical to continued success for any service organization. This 1-day course introduces entry-level service representatives to the fundamental principles and techniques required for excellent customer service delivery. As the first, or principal, line of contact with customers, service representatives have a unique and challenging opportunity to influence customer
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From Jabalpur On Line Center
SOFT SKILL COURSES
...s Fees based on modules
Job Oriented Courses of
Soft Skill Courses
Negotiation Skills
Coaching Skills
Dealer Motivation
Effective Writing Communication
Executive Sales Skill
Body Language
Building a Winning Team
Business Basics
Creating Confidence
Customer Relationship Management
Developing People the key to success
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From Wavelength
Content Writing for the Web Certificate Online Course



...==========================
Individuals with good writing skills, who wish to:
* write content for the web on a freelance basis.
* become a part-time web-content writer as their current schedule doesn't permit them to take up a full-time job.
* enhance their web content by making it stickier and promoting it better.
* make their content both audience and search-engine friendly.
*
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From JED New Media inc.
Energize with Aerobics!
Looking to start an exercise program? Find out if aerobics are for you. Review six popular aerobics activities and examine the skill and intensity level of each activity, the benefits and disadvantages of any particular option vis-a-vis another, the duration, and the required equipment.
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From Sessions Online School of Design
intro to drawing


...lly"? You would be surprised to see that it is actually a skill like any other. Let us show you how easily it can be learned.
Drawing is as much about learning how to see and think about form and space as it is about technique. The drawing part itself is just marks on paper. But those marks come together to tell the viewer something about the world that you, the artist, have experienced.
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Digital Arts Master's Certificate


This certificate program focuses on developing technical skill and creative artistry in digital photography and imaging.
Students learn professional applications for Adobe Photoshop and Illustrator or equivalent digital imaging and vector drawing tools. Master's Certificate students select two areas of professional concentration. Concentrations include: Digital Illustration, Graphic Design, and
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Digital Arts Advanced Certificate


The Digital Arts Certificate program focuses on developing technical skill and creative artistry in digital photography and imaging.
Students learn professional applications for Adobe Photoshop and Illustrator or equivalent digital imaging and vector drawing tools. Advanced Certificate students select a single area of professional concentration. Concentrations include: Digital Illustration,
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Digital Arts Foundation Certificate


The Digital Arts Certificate program focuses on developing technical skill and creative artistry in digital photography and imaging.
Students learn professional applications for Adobe Photoshop and Illustrator or equivalent digital imaging and vector drawing tools. Course projects include digital art studies, retouching, compositing, illustration, identity design, color matching and composition
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From Erimus IT Ltd
Unlimited Access To Over 525 Online Training Courses



UNLIMITED ACCESS TO OVER 525 ONLINE TRAINING COURSES
FOR ONE ANNUAL PAYMENT OF ONLY 99/$149
Unlimited access to our full online course library
Try before you buy
Receive personalised certificates on all exams passed
The option to download and print courses to study offline
Receive acknowledgement from your employers
Learn at your own convenience
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From Teach Me IT
Instructional Design Concepts

...ples of instructional design
List the different profiles/skill sets required in a team to accomplish an ID project
Identify the different phases in an ID project
Describe the data collection methods used for analyzing market requirements for an instructional design project
Identify the tasks performed to determine the scope of an instructional design project
Identify the features of
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From Gotham Writers Workshop
Fiction Writing Workshop "Best of the Web" - Forbes
...at is truer than true.
To do it well, however, requires skill. In our courses, you will learn how to support your words with such craft elements as character, plot, point of view, description, dialogue, setting, pacing, voice, and theme. You will also learn how and where to market your work.
Whether you seek to write traditional or experimental, we'll show you how to turn your ideas into
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From MaxIT Corporation
Word 2003 Introductory to Intermediate Skills





...ning courseware will develop introductory to intermediate skills in effectively using Microsoft Word 2003. The training methodology in this courseware is "learn by doing" where the user performs common tasks and develops skills in a rich, interactive simulation of the application. This training also includes a true performance based skill assessment, printable job aids, a searchable index,
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Word 2003 Advanced Skills




...self-paced training courseware will develop advanced user skills in effectively using Microsoft Word 2003. The training methodology in this courseware is "learn by doing" where the user performs common tasks and develops skills in a rich, interactive simulation of the application. This training also includes a true performance based skill assessment, printable job aids, a searchable index,
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Excel 2003 Introductory to Intermediate Skills




...ning courseware will develop introductory to intermediate skills in effectively using Microsoft Excel 2003. The training methodology in this courseware is "learn by doing" where the user performs common tasks and develops skills in a rich, interactive simulation of the application. This training also includes a true performance based skill assessment, printable job aids, a searchable index,
more...
Excel 2003 Advanced Skills




...self-paced training courseware will develop advanced user skills in effectively using Microsoft Excel 2003. The training methodology in this courseware is "learn by doing" where the user performs common tasks and develops skills in a rich, interactive simulation of the application. This training also includes a true performance based skill assessment, printable job aids, a searchable index,
more...
Access 2003 Skills



...skills in effectively using Microsoft Access 2003. The training methodology in this courseware is "learn by doing" where the user performs common tasks and develops skills in a rich, interactive simulation of the application. This training also includes a true performance based skill assessment, printable job aids, a searchable index, optional audio and a complete glossary of terms.
This
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Outlook 2003 Skills




...skills in effectively using Microsoft Outlook 2003. The training methodology in this courseware is "learn by doing" where the user performs common tasks and develops skills in a rich, interactive simulation of the application. This training also includes a true performance based skill assessment, printable job aids, a searchable index, optional audio and a complete glossary of terms.
This
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Powerpoint 2003 Skills




...training courseware will develop introductory to advanced skills in effectively using Microsoft Powerpoint 2003. The training methodology in this courseware is "learn by doing" where the user performs common tasks and develops skills in a rich, interactive simulation of the application. This training also includes a true performance based skill assessment, printable job aids, a searchable
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From F+W Publications, Inc.
Creating Dynamic Characters workshop from Writers Online Workshops
...page requires observation, understanding, imagination and skill in the techniques of character development and characterization.
In this workshop, you ll build these skills and apply what you ve learned to specific fictional characters of your own choosing. You can bring characters from works in progress if you like, but the focus will be on character development and characterization
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From Priority Management
Working Sm@rt with MS Outlook - Webshop
...This course will provide participants with the knowledge, skills and competencies to effectively use Microsoft Outlook 98, 2000 & 2003 at work. The course has been designed to harmonize a wide range of essential management skills with the Outlook tools. The marriage of the right process and skill set with the right Outlook tool will result in increased productivity and enhanced performance
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From JED New Media inc.
Nuances of Netwriting
You do not have to be a professional writer to learn how to create compelling Web site content. "Netwriting" is evolving into a new discipline. It is an invaluable skill that anyone can learn. Find out how good Web writing sells, fosters successful online business relationships, and creates Web-based credibility for your company.
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From Sessions Online School of Design
Color Correction Course


...rough a range of imaging scenarios to help you build your skill in evaluating images.
LESSON 5 Correcting Color Accurately Lesson Five covers techniques for colors, ranging from the most efficient to the most exacting. For quick-fix scenarios, you'll learn how to correct images beautifully with just a little work using Levels. For high-profile or critical scenarios, you'll learn a systematic
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