From Serebra Learning Corporation
Microsoft Word 97 voor beginners 


...d hoe u met
Microsoft Word 97 kunt werken. In deze unieke
Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover
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Basiskennis voor Microsoft Windows NT 4.0 


...et
Windows NT Workstation 4.0 kunt werken. In deze unieke
Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover
more...
Microsoft Word 97 voor gevorderden 


...d hoe u met
Microsoft Word 97 kunt werken. In deze unieke
Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover
more...
Microsoft Excel 97 voor beginners 


... hoe u met
Microsoft Excel 97 kunt werken. In deze unieke
Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover
more...
Microsoft Excel 97 voor gevorderden 


...ncties van
Microsoft Excel 97 kunt werken. In deze unieke
Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover
more...
Microsoft PowerPoint 97 


...u met
Microsoft PowerPoint 97 kunt werken. In deze unieke
Skill Builder-cursus wordt via tekst, vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover
more...
Microsoft Access 97 - Deel 1 


...rosoft
Access 97 Diploma voor gevorderden. In deze unieke
Skill Builder-cursus wordt met vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover u
more...
Microsoft Access 97 - Deel 2 


...rosoft
Access 97 Diploma voor gevorderden. In deze unieke
Skill Builder-cursus wordt met vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover u
more...
Microsoft Outlook 97 - Deel 1 


...osoft
Outlook 97 Diploma voor gevorderden. In deze unieke
Skill Builder-cursus wordt met vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover u
more...
Microsoft Outlook 97 - Deel 2 


...osoft
Outlook 97 Diploma voor gevorderden. In deze unieke
Skill Builder-cursus wordt met vragen, oefeningen, tests en uiteenlopende leertrajecten een leeromgeving tot stand gebracht waarin u met meer plezier betere resultaten boekt. Als u aan het begin van elke module een instaptest uitvoert, wordt er een persoonlijk leertraject voor u gemaakt op basis van kennis en vaardigheden waarover u
more...
Business In Sight Series: Account Ability 


...ers, consultants and professionals develop a key business skill, - the ability to read and interpret a company's financial statements. Originally developed by
PriceWaterhouseCoopers this unique and award winning course has received the
Xebec approach to meet new accounting standards with a new graphical look and feel. Set in the context of a detective thriller featuring private eye
Philip more...
Communication Skills: Report Writing 


MAXIM TRAINING Writing effective reports is a core work skill. In the age of technology it is still one of the most important means of communication. This course explores some of the key factors that make a report
EFFECTIVE. It provides a step-by-step guide to writing a report, from planning through to revising/editing. You'll find the course valuable if you're using a word processing package,
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Face to Face Communications : Face to Face Role Play 


...skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course gives you the opportunity to practise and explore your listening, questioning and non-verbal communication skills in a comprehensive and entertaining simulation
Developing excellent communication skills requires investment, but the payoff is a solid understanding between you
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KAZ (Keyboard AZ) Typing Tutor 


...ever-changing and challenging economic climate employees' skills have never had a more direct impact on the bottom line of a business. Increased productivity through learning is the key to competitive advantage and what skill could be more fundamental to productivity than typing? Most employees will work with a PC keyboard to get the job done. Outlook,
Word and
PowerPoint are the most
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Microsoft Windows 95 Advanced Topics 
This multimedia self-paced learning course will explore advanced features of
Windows 95. The unique
Skill Builder instruction utilizes text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key skills and guide you back to
more...
Microsoft Word for Windows 95 Fundamentals 


...ord for
Windows 95. Users will see how they can apply the skills taught to their own documents in their workplace. The unique
Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key
more...
Microsoft Word for Windows 95 Advanced Topics 


...ced course will instruct you on working with the advanced skills necessary to maximize your productivity with
Microsoft Word for
Windows 95. NETG's unique
Skill Builder instructional approach uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each
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Microsoft Excel for Windows 95 Fundamentals 


This multimedia self-paced learning course will show how
Excel 95 can make everyday tasks simpler and less time consuming. The unique
Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key
more...
Microsoft Excel for Windows 95 Advanced Topics 


...ing course will instruct you on working with the advanced skills of
Excel 95 necessary to maximize your productivity. The unique
Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key
more...
Microsoft PowerPoint for Windows 95 Fundamentals 


This multimedia self-paced learning course will instruct you to perform key
PowerPoint functions to create eye-catching presentations. The unique
Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your
more...
Microsoft Access for Windows 95 Fundamentals 


... working with
Microsoft Access for
Windows 95. The unique
Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery
more...
Microsoft Windows NT 4.0 User Fundamentals 
...ing with
Microsoft Windows NT 4.0 Workstation. The unique
Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery
more...
Microsoft Word 97 Proficient User 
...nstruct you on working with
Microsoft Word 97. The unique
Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery modules
more...
Microsoft Word 97 Expert User 
...th the advanced features of
Microsoft Word 97. The unique
Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery modules
more...
Microsoft Excel 97 Proficient User 
...struct you on working with
Microsoft Excel 97. The unique
Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery modules
more...
Microsoft Excel 97 Expert User 
... features and functions of
Microsoft Excel 97. The unique
Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery
more...
Microsoft PowerPoint 97 
...t you on working with
Microsoft PowerPoint 97. The unique
Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery modules
more...
Microsoft Access 97 - Part 1 
...se is the first of a two part series which will cover the skills necessary for the
Expert User certification exam. The unique
Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized
more...
Microsoft Access 97 - Part 2 
...e is the second of a two part series which will cover the skills necessary for the
Expert User certification exam. The unique
Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized
more...
Microsoft Outlook 97 - Part 1 
...se is the first of a two part series which will cover the skills necessary for the
Expert User certification exam. The unique
Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized
more...
Microsoft Outlook 97 - Part 2 
...e is the second of a two part series which will cover the skills necessary for the
Expert User certification exam. The unique
Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized
more...
Microsoft FrontPage 97 Fundamentals 
...ct you on working with
Microsoft FrontPage 97. The unique
Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery tests at
more...
Microsoft FrontPage 97 Advanced 
...e is the second of a two part series which will cover the skills necessary for the
Expert User certification exam for
Microsoft FrontPage 97. The unique
Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow
more...
Managing Challenges in Customer Service 
... of handling all of these calls and customers with speed, skill, accuracy, and composure. This course helps
CSAs to manage these challenges successfully. It teaches CSAs effective techniques for handling aggressive callers, such as controlling, outraged, and threatening customers. It also teaches CSAs practical methods of managing nonaggressive but nonetheless difficult callers, such as
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Essentials of External Consulting 
...ion. For such a role, you'll need excellent client-facing skills. These include communication and listening, presenting, report-writing, meetings and negotiation. Combining this with, in equal measure, qualities of leadership, creativity, and emotional intelligence. In this course, you'll find out more about the role of an external consultant. You'll also see how, with the key skills and
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Presenting to Succeed 
...to account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a simple but powerful method for selecting the right content, and then structuring it. Controlling nerves is an important part of preparing, and this course helps you to remove anxieties in the presentation environment by making sure that
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Effective Listening Skills Simulation 
...ve listening into successful communication requires great skill, awareness and practice. In the course of this simulation, you will attend a day-long seminar, studying the topic of
Effective Listening Skills through various exercises, lectures, quizzes and small-group activities. The day's events will be guided by an instructor, and your fellow conference attendees will be business
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Giving Feedback A Manager s Guide 
...the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the feedback process, detailing five logical
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Developing as a Manager The Many Roles of a Manager 
This course introduces the multi-faceted role of an effective manager. A series of self evaluation exercises assist the participant to create a personal development plan to enhance their current managerial skill set. All levels of professionals who supervise the performance of other staff members.
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Successful Coaching Relationships 
...skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of styles to suit both the
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The Potential of Self-directed Learning 
...you. Find out what you can do to take control of your own skill and career development. Learn to identify resources, build relationships, assess your organization's support for self-directed learning and manage and assist other self-directed learners and self-directed teams. What you've learned in school is not enough. It's time to take control of your own learning. Managers, supervisors and
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Knowledge as Strategy Performance Improvement 
In the
21st century--the
Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating
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Communicating with Power and Confidence 
Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only
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CCNT Local Area Networks v6 Part 3 
This course teaches
Network Management and the tools and protocols associated with that. It also covers advanced network technologies including circuit switched services and packet switched services. A high level of computer skill is not required but learners will probably have had prior experience in the installation, support, and troubleshooting of computer networks.
more...
CCNT Local Area Networks v6 Part 2 
This course covers transmission techniques and media. LAN components and
Internetworking components are also taught. This course also covers access connectivity devices. A high level of computer skill is not required but learners will probably have had prior experience in the installation, support, and troubleshooting of computer networks.
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CCNT Local Area Networks v6 Part 1 
This course introduces
LAN technologies and teaches LAN topologies. It also introduces LAN standards and covers the
TCP/IP Protocol suite and
IEEE standards. A high level of computer skill is not required but learners will probably have had prior experience in the installation, support, and troubleshooting of computer networks.
more...
From 123-CBT Computer Based Training
ISA Server 2000 Curriculum 

...ache policy and settings. This curriculum consists of two
Skill Builder courses: Course 74110 Microsoft ISA Server 2000 Part 1:
Setup and Access Policies Course 74111 Microsoft ISA Server 2000 Part 2: Enterprise Deployment Considerations Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes IT
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ISA Server 2000 Curriculum 

...ache policy and settings. This curriculum consists of two
Skill Builder courses: Course 74110 Microsoft ISA Server 2000 Part 1:
Setup and Access Policies Course 74111 Microsoft ISA Server 2000 Part 2: Enterprise Deployment Considerations Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes IT
more...
IBM DB2 Universal Database V6 1 App Devel Curriculum 

...ams 509 and 511. Students will learn fundamental
DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of
SQL. Students will also learn how to apply this knowledge to developing
DB2-based applications, including using application objects such as schemas, user-defined types and functions, and
more...
IBM DB2 Universal Database V6 1 App Devel Curriculum 

...ams 509 and 511. Students will learn fundamental
DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of
SQL. Students will also learn how to apply this knowledge to developing
DB2-based applications, including using application objects such as schemas, user-defined types and functions, and
more...
Windows NT 4 0 User Fundamentals 

...ing with
Microsoft Windows NT 4.0 Workstation. The unique
Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and skills demonstrated. Mastery
more...
Sales Skills Effectively Closing a Sale 

...Skills:
Effectively Closing a
Sale, you will learn how to focus on clients' key issues when speaking to them, why product demonstrations are beneficial, and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close
more...