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Title	Start Date	City	State	Country
Petroleum Geomechanics
	Sunday, February 28, 2010 - [Register]	Dubai	UAE	United Arab Emirates
Developing Mortgage Loan Products
	Monday, November 30, 2009 - [Register]	Dubai	Dubai	United Arab Emirates
The Art of Underwriting Mortgage Loans
	Monday, December 7, 2009 - [Register]	Dubai	Dubai	United Arab Emirates

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Skills Training Seminars and Classes

From mindXCEL Consultancy

Licensed NLP Practitioner Training Licensed by Richard Bandler

...hem. Richard proved amazing in using his mathematical skills to ensure that these models of excellence were not only very effective, but also learnable in a very short space of time. The result of this was that individuals, for the first time in history, could make lasting changes effortlessness. The NLPa Practitioner Training is a licensed training in which participants are taught more...

NLP Business Practitioner Training licensed by Richard Bandler

NLPa BUSINESS PRACTITIONER TRAINING As you will know; the most valuable resource in any business is its people. Businesses are established and run by people and it is vital that organizations empower their staff with personal and professional development to unleash their potential and further their know-how. Hiring staff is an expensive process and, more often than not, existing staff may just more...

NLP Business Master Practitioner Training licensed by Richard Bandler

...hem. Richard proved amazing in using his mathematical skills to ensure that these models of excellence were not only very effective, but also learnable in a very short space of time. The result of this was that individuals, for the first time in history, could make lasting changes effortlessness. NLPa (Neuro-linguistic Programming) involves the study of patterns, which are created by more...

NLP Master Practitioner Training licensed by Richard Bandler

...hem. Richard proved amazing in using his mathematical skills to ensure that these models of excellence were not only very effective, but also learnable in a very short space of time. The result of this was that individuals, for the first time in history, could make lasting changes effortlessness. NLPa (Neuro-linguistic Programming) involves the study of patterns, which are created by more...

Sales For Real Estate Professionals ...skills your competitors do not know yet.... NLPa is amazing the world of business and personal development with big success stories and amazing results for those who use it. It is based on the premise that behavior, thinking and acting patterns can be modeled, learned, taught and changed. You will expand your horizons by working through actual issues that you may have, not non-genuine more...

Licensed NLP Practitioner Training Licensed by Richard Bandler - 2nd to 8th March 2009

From Meirc Training and Consulting

Creative Problem Solving and Decision Making - Interpersonal Skills

Apply logical and creative approaches to solving problems and making decisions. Use traditional and creative tools for identifying causes and generating solutions. Analyze and solve actual problems facing them at work. more...

Recruitment Interviewing and Selection Skills - Human Resources Management

Define recruitment, list its main steps and learn the best methods for attracting qualified candidates. Learn the various techniques used for short listing and assessing candidates and the reliability and validity of each. Learn the main types of selection interviews and when and how to use each. Prepare and conduct a probing interview for any level in the organization and use the data more...

Nationalization Attracting and Retaining Nationals - HR Management

Determine the main sources for attracting and hiring nationals in the region. Define the recruitment & selection processes best used for selecting nationals. List the main criteria best used for assessing nationals. Design an induction program for newly hired nationals. Use the right techniques for evaluating nationals at the end of their induction/ probation period. more...

Certified Training Professional - Training and Development

Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors. List the strategic, tactical and administrative competencies of the training professional. Use appropriate methods to conduct a Training Needs Analysis (TNA). Examine ways to select and coach more...

Train the Trainer From Design to Delivery - Training and Development

Relate their psychological types and/ or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific instructional learning objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas of expertise. more...

Identifying Training Needs and Evaluating Training - Training and Development Use appropriate methods to identify training needs. Analyze and sort the data as a result of a TNA. Define the various evaluation levels and write instructional learning objectives linked to each level. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the workplace. Calculate training programs costs and more...

Talent Management Training and Development

Identify and understand the building blocks of talent management. Learn how to set up a talent management system. Understand the linkages that exist between organization excellence and effective people management. Learn how to identify, keep, develop and promote their best people. Learn how to coach, train and develop superkeepers. Understand how to integrate compensation with talent more...

Certified Customer Service Executive - Customer Service

Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Understand the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and more...

Customer Service Mindset - Customer Service

Analyze basic behavioral patterns of different customer personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization. more...

Certified Sales Manager - Sales and Marketing

Demonstrate traits of an excellent sales manager. Plan forecasts and quotas with more accuracy and precision. Conduct sales coaching and counseling sessions effectively. Demonstrate effective interpersonal skills. Manage the sales force with confidence and determination. Provide sales management training for colleagues. more...

Retail Selling Creating Memorable Shopping Encounters - Sales and Marketing

Develop the necessary competence and attitude to maximize sales and create long-term customer loyalty. Understand customer behavior in a retail environment. Use practical selling skills to guide their customers through a defined customer decision process. Ensure a positive shopping experience. Generate outstanding customer service. more...

Managing Your IT Projects Successfully - Information Technology

Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner. Set realistic measurable objectives and estimate project costs and schedules using proven techniques. Develop work breakdown structures and establish an effective project control and monitoring process. more...

Masterclass Microsoft Office Professional 2007 Developing Smart Work Skills - Information Technology

Provide you with the expertise within the 2007 Microsoft Office suite of business productivity programs. Get up-to-date with the latest productivity tool using Excel, Word, and PowerPoint to enhance your work and add-value to the day to day operations. Learn how to create, format, modify, present, analyze, and collaborate data in Excel 2007. Learn how to create, format, organize, review, and more...

Strategic Finance for Senior Management - Finance and Accounting Develop an understanding of the macro finance picture of company goals and objectives. Enhance their understanding of financial analysis and assess their ability to perform strategic financial analysis. Learn international finance in this globally structured financial economy. Become acquainted with Bond, Stock, and Foreign Exchange markets. Grasp knowledge of investment management as a tool more...

Advanced Business and Financial Modeling Using Excel - Finance and Accounting

Improve their modeling skills using excel 2007. Boost productivity by practicing hands-on advanced Excel tools. Become skilled at VBA and MACROS to automate and manage tasks efficiently. Develop dynamic and interactive business models. Enhance business reporting and charting skills. more...

Corporate Governance Transparency and Accountability - Finance and Accounting

Demystify the fundamental significance of corporate governance. Understand corporate governance structures and risk management policies. Learn the moral and policy considerations underpinning stakeholders, board of directors, auditors, senior management and directors. Put into operations new strategies to improve their corporate performance. Learn and apply corporate governance best practices. more...

International Financial Reporting Standards IFRS and 2009 Updates - Finance and Accounting

Adopt the language of accounting and finance. Develop a sound understanding of the International Financial Reporting Standards (IFRS) and their impact on financial reporting. Understand the basic principles of assets, liabilities and owners a a equity. Effectively interpret accounting transactions according to IFRS. Demystify the interpretation of financial statements and reports. more...

Successful Skills for Office Managers - Administration and Secretarial

Define and understand the role of the office manager/ senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the necessary skills to gain recognition and sell their ideas. Apply essential techniques for handling subordinates. more...

Certified Administration and Office Management Professional - Administration and Secretarial

Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude and more...

Resolving Contractual Claims - Contracts and Projects

Identify and avoid causes for contractual claims and change orders. Recognize the different types of claims and how to prevent and/ or deal with each type. Understand the different approaches to claims handling including alternative dispute resolution (ADR) and litigation. Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders. more...

Project Management Skills - Contracts and Projects

By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses while more...

Advanced Communication Skills - Dubai

By the end of the program, participants will be able to: Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different more...

Win-Win Negotiation Skills - Dubai Jeddah

By the end of the program, participants will be able to: Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles Plan and conduct (individually and within a team) several negotiations. Use the 10-point planning format that will allow reaching a win-win outcome Appreciate and apply (if need be) different negotiating tactics. more...

Certified Administration and Office Management Professional - Dubai Abu Dhabi

By the end of the program, participants will be able to: Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out more...

Interdepartmental Communication - Kuala Lumpur Dubai

By the end of the program, participants will be able to: Identify and understand the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for more...

Managing Project Teams - Contracts and Projects

Understand how organizational structures influence projects. Develop an understanding of the various relationships that must be simultaneously managed by a project manager. Demonstrate the construction of project logic models. Describe the resources that may be required for the successful completion of a project. Practice general management skills needed to get the best team and lead them more...

Managing Projects Using Microsoft Project - Contracts and Projects

...skills by following the project life cycle in compliance with Project Management Institute (PMI) standards. Understand and apply project management tools and techniques to deliver the projects on time and within budget. Use Microsoft Project as a planning, tracking, and reporting tool. Identify the capabilities of Microsoft Project in scheduling, costing, resource allocating, and more...

The Professional Executive Assistant - Administration and Secretarial

Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills in communicating with the internal/ external public in more...

Advanced Presentation Skills - Communication Skills

Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different personalities through rapport. more...

Advanced Recruitment and Selection Skills - Human Resources Management

Learn the basics of manpower planning, how to link manpower needs with organizational strategy and the use of key performance indicators in evaluating the recruitment function. Design assessment centers for use in the selection of candidates. Conduct interviews using job profiles and competency models. Produce an interview report which accurately describes the outcome of an interview. Learn more...

Preparation for Project Management Professional Certification - Contracts and Projects

Get a jump start to prepare for the PMP exam. Understand how to manage a project in compliance with the Project Management Institute (PMI) standards. Understand the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities Recognize Project Management Book of Knowledge PMBOK and PMP exam more...

Advanced Selling Strategies - Selling and Marketing

Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal. Gain awareness of professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term relationship and partnership with their customers. Use the research-based more...

Public Relations and Media Skills - Public Relations

Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques. more...

Managing for Sales Results - Sales Training

By the end of the program, participants will be able to: Analyze the various principles underlying the sales management functions. Practice human relations skills pertaining to sales teamsa management. Demonstrate professional behavior as sales managers/ supervisors with their teams. Apply sales competency models in interviewing, training and evaluating sales professionals. Effectively more...

ASQ Certified Manager of Quality and Organizational Excellence Refresher

...anizational Excellence examination. Refine their writing skills in preparation for the a constructed responsea section of the examination. Practice sample tests. This course is designed and developed by ASQa s Quality Management Division. The course is presented in a way that reinforces current knowledge, re-introduces applications that may not be used every day, explains the rationale more...

Advanced Public Relations - Public Relations

Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization. more...

Evaluating Training From Reaction to ROI - Training and Development

Define the purpose of evaluation at each of the four established evaluation levels. Write comprehensive instructional learning objectives and link them to the different evaluation levels. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the workplace. Calculate training programs costs, calculate their more...

Negotiating Contracts Effectively - Contracts and Projects

Recognize the importance of developing a solid scope of work and the implications of failing to do so. Recognize when to negotiate, as opposed to tendering. Plan and conduct several contract-related negotiations. Use communication and planning skills that will allow reaching a win-win outcome. Successfully negotiate contractual claims and change orders. more...

Certified Team Leader - Interpersonal Skills

By the end of the program, participants will be able to: Promote trust and rapport by exploring team player style and how it responds to team values. Recognize the key elements that move team from involvement to empowerment and how to give these elements to a team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement more...

Making Powerful Presentations - Communication Skills

Practice the basic techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the qualities of a dynamic presenter and ways for achieving them. more...

How to Conduct Productive Meetings - Communication Skills

Identify the correct structure and correct purpose of a meeting. Learn how to properly lead a meeting. Discover the various responsibilities of participants in a meeting. Prepare an agenda and write minutes for the meeting. Practice the various types of questions to be asked in a meeting. more...

Facilitation Skills Managing Group Dynamics - Communication Skills

Identify and explain the process and value of facilitation. Examine the core concepts and competencies required to understand the dynamics of group process and facilitation. Recognize groups dynamics and balance between task and maintenance functions. Apply facilitation tools and techniques in a variety of situations. Ultimately improve their role as facilitators. more...

Executive Effectiveness

By the end of the program, participants will be able to: Understand how our worldview and perceptions affect our decisions. Better deal with different generations in the workplace and ensure results through contribution. Explore the range of forces and ways of thinking that might possibly influence the future of management. Sharpen their leadership skills through innovative thinking. more...

Efficient Administration and Secretarial Skills

...ill be able to: Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/ her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways for dealing with more...

Supervisory Skills - Leadership and Management

Comprehend the scope, nature and responsibility of the supervision/ management role and the demands this role places on them. Acquire an understanding of their role as leaders/ motivators, team builders and good communicators, and how these skills impact effective supervision. Practice professional techniques in providing positive discipline and feedback. Use different thinking skills and more...

Enhancing Your Creativity - Interpersonal Skills

By the end of the program, participants will be able to: Determine their potential for creativity and innovation Apply the creative thinking skills and methods in various work-related situations. Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ). Recollect and retrieve memorized information easily and quickly. more...

Training Your Mind for Success with NLP - Interpersonal Skills

By the end of the program, participants will be able to: Define and understand Neuro Linguistic Programming (NLP) and its relevance at work Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Use NLP in leading and coaching others. Understand the law of more...

Enhancing Your Creativity

Key Managerial Skills for New Managers and Supervisors - Management

By the end of the program, participants will be able to: Discover their role as new managers or supervisors. Apply different leadership styles to successfully lead and motivate their employees. Learn how attitudes and personality types affect team performance. Understand key components of Emotional Intelligence (EI) Empower employees through delegation. Understand how to successfully deal more...

Management Skills and Techniques - Engineers

By the end of the program, participants will be able to: Understand the management functions of planning, organizing, directing and controlling in a team-building manner. Run an effective work schedule that will increase the productivity. Learn how to coordinate, delegate, and communicate with others to achieve the desired goals. Find out how to creatively manage problem solving and more...

The Distance Manager Managing Offsite Employees and Virtual Teams

By the end of the program, participants will be able to: Enhance cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Learn new technologies to support virtual teams. Reinforce and upgrade their team leadership. Build common vision. Sharpen their remote more...

Advanced Level Supervisory Skills

By the end of the program, participants will be able to: Help clarify roles and responsibilities of the new job. Adjust to the new role with confidence and assurance to handle the position. Grasp the importance of setting goals, planning and prioritizing in order to achieve organizational objectives. Organize time, work and effectively use delegation. Inspire employees and align the team. more...

Leadership Middle Management

By the end of the program, participants will be able to: Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in todaya s increasingly competitive environment. Practice advanced managerial skills needed for senior positions. Resolve conflict based on a win-win approach. Introduce and manage change leading more...

Finance Skills for Non-Finance Professionals

By the end of the program, participants will be able to: Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in ownersa equity. Interpret the financial health of a company or profit center. Master capital budgeting and cost-volume-profit analysis. Use financial information to manage the business or their more...

Effective Project Management

By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Understand and apply project management skills and leadership techniques required by the project manager(s) / coordinator(s) in order to achieve the project scope. Develop an awareness of own personal strengths and weaknesses while managing projects. more...

Interpersonal Communication Skills

...am, participants will be able to: Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior. Understand the verbal and non-verbal components of the human communication process. Develop skills in listening actively and empathetically to others. Apply effective ways to deal with conflict on the job. more...

Fundamentals of Purchasing

'This program is designed for Purchasing department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE? s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a more...

Meirc Training Dubai: The Distance Manager, Managing Offsite Employees

Objectives: By the end of the management training program, participants will be able to: Enhance their cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Learn new technologies to support virtual teams. Reinforce and upgrade their team leadership. Build more...

Speed Reading Techniques for Highly Effective People

Training Objectives: By the end of the career training program, participants will be able to: Use advanced reading and comprehension skills. Read better and faster and concentrate more effectively. Get what they want and need from reading in less time. Comprehend and retain more of what they read. Know how to read work material, emails and all business reading more effectively. more...

Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life

'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use more...

Speed Reading Training Dubai: Techniques for Highly Effective People

'This program is designed for Professionals who wish to maximize their performance with cutting edge mind tools and techniques. This program is worth 15 NASBA CPE?s.Use advanced reading and comprehension skills.Read better and faster and concentrate more effectively.Get what they want and need from reading in less time.Comprehend and retain more of what they read.Know how to read work material, more...

Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life

Fundamentals of Purchasing ' This program is designed for Purchasing department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE?s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select more...

Retail Management ' This program is designed for Retail senior managers to discover the various traits of successful retail management through actual case studies and industry best practices that showcase the required skills and strategies. This program is worth 25 NASBA CPE?s. Oversee store operations, supervise employees and manage inventory. Understand customer behavior in a retail environment. Develop more...

Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are more...

Public Relations and Media Skills ' This program is designed for Public relations officers and other key personnel in the organization whose work involves contact and interaction with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Analyze and assess the latest public relations concepts and more...

ASQ Certified Manager of Quality Organizational Excellence Refresher ...is designed for Individuals who desire to reinforce their skills, knowledge, and capacity to understand the Certified Manager of Quality / Organizational Excellence Body of Knowledge in preparation for taking the ASQ Certified Manager of Quality / Organizational Excellence Examination. CEUs available: 1.9 Practice test testing skills. Review the Body of Knowledge for the ASQ Certified more...

Reporting and Presentation Skills for Finance and Accounting Professionals ' This program is designed for Professionals in the field of finance, accounting, treasury and investment. This program is worth 25 NASBA CPE?s. Learn how to plan a financial presentation. Make use of visual aids to deliver powerful financial presentation. Enhance the image of their financial reports. Practice hands-on live presentations. Deliver financial messages in a concise, more...

Professional Skills for Finance and Accounting ...m is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance policies and procedures to more...

Generally Accepted Accounting Principles GAAP 2008 Update ...ior accounting staff who want to upgrade their accounting skills with the newest Generally Accepted Accounting Principles. This program is worth 25 NASBA CPE?s. Explain and interpret Generally Accepted Accounting Principles. Interpret accounting treatment for assets, liabilities, and owners? equity transactions. Apply Accounting Principles in developing financial statements. Analyze more...

Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle more...

Efficient Administration Skills ...5 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways for dealing more...

Successful Skills for Office Managers ' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the more...

The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high more...

Certified Professional Manager ...s and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving more...

The Customer Service Mindset

This program is designed for All managers, supervisors and employees whose duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPE s.Analyze basic behavioral patterns of different customers personality profiles.Practice the skills for dealing with customers and handling their complaints.Understand the concept of service mindset and ways of more...

Chartered Financial Analyst CFA Level 1 Intensive Review

This program is designed for Portfolio and treasury professionals, bankers, finance controllers, treasurers, chief financial officers and professionals interested in sitting for the CFA I exam. Prerequisites: background in finance. Level: update. This program is worth 25 NASBA CPE s.Prepare for the CFA I exam through this intensive training workshop.Enrich their knowledge of investment and skills more...

Advanced Human Resources Management

...ion who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This program is worth 25 NASBA CPE s.Define human resources and its main functions.Define the more...

Managing your IT Projects Successfully

... projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner.Set realistic measurable objectives and estimate project costs and schedules using proven more...

Managing your IT Projects Successfully

Win-Win Negotiation Skills

This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team,�several negotiations.Use the 10-point planning format that will allow reaching a win-win more...

Advanced Negotiation Skills

... kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment.Explore the latest strategic approach to more...

Creative Thinking Techniques

This program is designed for Supervisors, managers, team and project leaders, and all individuals who need to adopt a more creative approach at work, whether to solve problems, initiate and introduce changes, or deal with organizational issues in non-conventional ways. The program will also benefit those who are interested in recognizing and enhancing their creative potential and their memory more...

Win-Win Negotiation Skills

Advanced Negotiation Skills

Neuro Linguistic Programming: Strategies for Excellence at Work and Life

Objectives: By the end of the program, participants will be able to: Define and understand Neuro Linguistic Programming NLP and its relevance at work. Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Use NLP in leading and coaching others. more...

Evaluating Training: From Reaction to ROI

Objectives: By the end of the program, participants will be able to: Define the purpose of evaluation at each of the five established evaluation levels. Write comprehensive instructional learning objectives and link them to the different evaluation levels. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to more...

The Customer Service Mindset

Objectives: By the end of the program, participants will be able to: Analyze basic behavioral patterns of different customers' personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization. more...

Call Center Management Skills

Objectives: By the end of the program, participants will be able to: Identify and solve common call center problems. Acquire higher productivity from call center operators. Apply the skills required by a call center manager. more...

Essential Skills for Professional Financial Managers

Objectives: By the end of the program, participants will be able to: Gain knowledge of essential skills to enhance our ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance more...

Supervisory Skills: Level 2

Objectives: By the end of the program, participants will be able to: Plan and control work and contribute towards the attainment of company's objectives. Use effective communication techniques. Work in teams and resolve conflicts. Practice professional techniques in policy enforcement and corrective guidance. Use time in an effective way. more...

Basic Presentation Skills

Objectives: By the end of the program, participants will be able to: Practice the key techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the qualities of a dynamic presenter and ways for achieving them. more...

Advanced Selling Strategies

Objectives: By the end of the program, participants will be able to: Respond to customers' needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customers' objections and closing the deal. Gain awareness of the professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term more...

Project Management Skills

Objectives: By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses more...

Advanced Negotiation Skills

Objectives: By the end of the program, participants will be able to: Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment. Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome. Identify their own approach to resolving conflict, building trust more...

Creative Thinking Techniques

Objectives: By the end of the program, participants will be able to: Determine their potential for creativity and innovation. Apply the creative thinking skills and methods in various work-related situations. Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ). "Recollect and retrieve" memorized information easily and quickly more...

The Efficient Buyer

Objectives: By the end of the program, participants will be able to: Learn all the required skills to be an efficient buyer. Understand the basic and modern principles of the buying function. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine transportation and packaging requirements. Improve total lead-time to speed up the purchasing cycle. more...

From Results Coaching Systems FZ LLC

Mastering Feedback A common complaint from staff is not feeling appreciated and a lack of good feedback. Often this is because managers do not have the skills or confidence to provide learning feedback. This programme develops those skills. more...

Intensive Coach Training

...am is designed to give participants cutting-edge coaching skills, tools and resources to effectively coach others in any situation. The models at the core of the program draw on the hard science of how the brain works and provide practical, useful tools for improving other peoplea s thinking and performance. Benefits for participants attending this program: a Learn to facilitate ongoing more...

ART of the Coach

...his goal of this program is to provide a map and specific skills that participants can use to move any conversation from the point of being stuck or challenged, to insight and then motivated action. It provides an approach and structure for conversations that enables participants to work with other individuals and teams to successfully move around obstacles, and to get to productive more...

From Publimaks International

Training in Dubai Effective General Management

The Effective General Management Program (EGMP) is designed for experienced functional managers who are about to assume a general management role or who have recently been promoted to this position. The typical EGMP participant is at senior functional management level, has significant experience in management and is seeking to develop and sharpen the full range of personal and business skills more...

Managing Non Profit Development Projects This 5 days' course is intended for people who work in the non profit sector who are responsible for designing and carrying out non profit projects. Participants will learn how to manage non profit development projects. Step-by-step processes and techniques will be introduced for the various phases of a project life cycle from project initiation to project closing. Case study workshops reinforce more...

From Knowledge Cube

Windows 2008 MCITP: Enterprise Administrator Enterprise Administrator certification to demonstrate your skills in Windows infrastructure design and your readiness to excel in working with Windows Server 2008 more...

From EJA International

Licensed NLP Practitioner Training Licensed by Richard Bandler - February, 2009 The NLPa Practitioner Training is a 7 day licensed training in which participants are taught and trained in the basic elements and skills of Neuro Linguistic Programming. Our workshops give you the opportunity to change your life in positive ways. We apply NLP itself to teach you NLP. This means that you get to experience NLP, which enables you to discover what can be achieved. Expect to more...

Licensed NLP Practitioner Training Licensed by Richard Bandler - NovDec THE UNFAIR ADVANTAGE? NLPa (Neuro-linguistic Programming) involves the study of patterns, which are created by the interaction of the brain, language and the physical body. It states that all of our behavior is guided by internal processing strategies. All of us have a certain set of strategies for learning, motivating ourselves, selling our ideas, feeling angry, feeling depressed, feeling more...

From SineWave Consultancy

THE ART OF GOAL SETTING

The attitude that many people carry, even those in key leadership positions is Who has time to worry about a vision? That s a pie in the sky. I ve got my hands full trying to make a living! . We are so busy trying to achieve something that we are sure we do not have without knowing what we really want! Or we are so busy trying to do the right things and perhaps even do it for the right reasons, more...

MANAGING HUMAN BEHAVIOR AT WORK

There is a greater likelihood that leaders know more about how their cars operate, statistics, and other mundane things than they do about what motivates and drives the people who work for and with them. This is definitely not the best of situations for any organization. People, human beings, carry out the tasks, projects, and major strategies in any organization. Yet, how much leaders really know more...

INNOVATION MANAGEMENT

Every major development in human history and civilization is a product of an idea. Ideas come in response to the need to solve specific problems. The complex challenges of today s operating environment demand Managers that literally think on their feet. There is therefore a crucial need to adopt creative and sometimes unconventional approaches to problem solving. This involves a high degree of more...

PRESENTATION SKILLS

This course is designed to help participants how to design and develop and deliver presentations that captivate and their audiences and achieve intended results. It will equip them to speak with confidence and present with effectiveness. If you re tired of watching peers get ahead because they can convey their ideas convincingly; or if you re no longer content to sit on the sidelines, this more...

From Learning Zone FZ LLC

Developing People for Excellence

...aching; Receive feedback on their mentoring and coaching skills in handling typical real-life situations faced by them; and Make learnings into actionable points. WHO SHOULD ATTEND Managers with 8-10 years of work experience, and with direct reports PROGRAMME CONTENTS Understanding Leadership: People Development Inspiring Attitudes for Mentoring and Coaching FRAMEWORK AND more...

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